"Wonderful place to stay"
Very close to Gran Via metro station, and easy to walk everywhere. Splendom has a helpful on-site staffGenuine Hotels.com guest review
"Awesome for families"
Extremely family friendly. Staff went out of their way to give us high chairs, cribs, step stools, and even a little baby potty. There is also a play room filled with toys on the first floor. Never been to a place that made children feel so welcome.Genuine Hotels.com guest review
"Great place, great staff"
The Splemdom is excellent. It's located in the heart of Madrid but on a quite side street. We walked to many of the key attractions. The staff was very friendly and accommodating. The room was much better than we expected. We'd stay here again.Genuine Hotels.com guest review
"Great Hotel Perfectly Situated in Chueca"
We first found this hotel via the Hotel Tonight app. It was a great deal, it was very highly rated and in the middle of Chueca, Madrid's gayborhood. We arrived and were very pleasantly surprised at the level of service, the clean, modern appointments, and thoughtful design of the hotel. The lobby is sized perfectly, it has snacks and juices. The gentleman […] at the front desk quickly checked us in and took us to our room and showed us around. The one-bedroom was great: large, comfy bedroom with a king sized bed, nice living room with a balcony, very nice bathroom, and a well-appointed kitchen. Best of all the water pressure in the shower was awesome! I would easily recommend this hotel to anyone that wants to be centrally located to the Gran Via, to walk everywhere and discover Madrid the right way. Read moreGenuine Hotels.com guest review
The best hotel I have ever been in so far! Really good service. Clean and spacious room.Genuine Hotels.com guest review
Lovely hotel - great price and self catering was a bonus. To have a coffee whenever and eat healthily and cheaply with supplies from a very nearby supermarket . Would be great if you have kids. It would be good if they charged less for parking 20 euros per 24 hours is pretty steep when the room was 120 euros per night.Genuine Hotels.com guest review
"Bad stay overall"
Not recommend it and will not stay there again! Awful neighborhood, Noisy street all night, could not sleep at all, I only went there as other reviewers gave it 5/5!Genuine Hotels.com guest review
"Amazing location and great room"
Unbeatable location next to Gran Via metro station and within walking distance of many tourist attractions in Madrid. The room was well equipped, clean and quiet despite it's central location. Staff were friendly and helpful.Genuine Hotels.com guest review
"Luxury and great location"
Wonderful stay with friends. Clean, well decorated, staff very helpful, great, location. No complaints.Genuine Hotels.com guest review
Very nice hotel in a center of Madrid.Genuine Hotels.com guest review
"Nice hotel in excellent location in Madrid"
Good location, good complimentary stuff, good kitchen facilities, large bed. A little economical with toiletry (soap, shampoo), would do with larger kitchen table and updated ceiling chandelier and bedside tables and lamps. The suite could easily accommodate a small sofa or two small easy chairs.Excellent location.Genuine Expedia guest review
"excellent hotel in a beautiful city"
Very impressed with all the little things that the hotel provide such as complimentary refreshments etc. Great location with all walking distances to museums and shops!Genuine Expedia guest review
We thoroughly enjoyed our trip to Madrid and the Splendom Suites Gran Via. Lovely little apartment, spotlessly clean and well furnished and maintained. Reception staff very friendly and helpful. Great location in the centre of Madrid, equidistant between Royal Palace on one side, and the museums and Retiro Park on the other--everything within easy walking […] distance, but there is also a tube station a very short walk away. Would thoroughly recommend. Read moreGenuine Hotels.com guest review
"Good place for families"
Hotel is a bit complicated to reach by car, but after finding it everything is fine. Hotel has it's own garege. Rooms are spacious and the fresh flowers brought in every day were very nice. Hotel location is good , in the middle of everything. Hotel staff is very helpful.Genuine Hotels.com guest review
4 girls discovering Madrid for the first time. Very pleased with everything about the Splendom, staff, rooms, facilities, location, all excellent.Genuine Hotels.com guest review
"sehr gut. Garage war ausschlaggebend."
Bestpricegarantie nur bedingt. Ich habe einen preis ca 20 E geringer gesehen.Genuine Hotels.com guest review
"MYE for pengene"
Vi kom med bil fra kysten. Med GPS var det lett å finne hotellet, men man må legge inn parkeringsadressen da den andre er en gågate. Et tips er å parkere rett utenfor garasjeporten for så å gi beskjed til personalet om å åpne garasjen (gaten er veldig smal og enveiskjørt). Personalet var veldig hyggelig og leiligheten var svær. Forventet et litt stort […] hotellrom, men det var en full leilighet med stue, kjøkken, 2 soverom med store senger og et ekstra toalett. veldig bra beliggenhet med kafeer og butikker i en gågate rett utenfor. I og med at det var midt i sentrum var det kort vei til alle severdigheter. Det står at det koster 20 euro pr natt for parkering, men det slapp vi. For de shoppinggale anbefales det å ta turen ut av sentrum til Las Rozas Village, et stort outletsenter med de fleste merkene. Rett over motorveien derfra ligger i tillegg Factory Outlet med bl.a. Nike Factory og Ferrari Store. Her gjorde vi mange kupp:) Booker gjerne dette hotellet om igjen:)) Read moreGenuine Hotels.com guest review
We got a warm reception. And this hotel gave personal service.Genuine Hotels.com guest review
"מלון מרכזי עם שרות אדיב."
התארחנו 3 מבוגרים ( זוג ונערה ) במשך 6 לילות . קיבלנו דירה מתוקה , שקטה , נקיה מאוד, עם WIFI מצויין , ונהננו מקרבתה לכל האתרים המרכזיים בעיר. חדר השינה היה קטן מאוד ובו ארון תליה בלבד עם קושי בנגישות. בחדר חסרה שידה /מדף להנחת חפצים. המטבח מאובזר במכשירים אך חסרו בו כלי מטבח ( כמו חוסר בכפיות וכוסות , חסרה כף עץ, מסננת וכו' ) . חדר השירותים והאמבטיה […] היו צפופים מאוד אם כי פונקציונליים . למרות זאת אנו ממליצים על הדירה כי יתרונותיה עולים על חסרונותיה . Read moreGenuine Hotels.com guest review
It is the best hotel where I have been.Genuine Hotels.com guest review
appart-hotel très confortable, parfaitement propre et idéalement situé. Le personnel est discret mais aimable et disponible (problème de démarrage de machine à laver réglé dans le 1/4 d'heure). Des toutes petites améliorations à prévoir (car nous comptons bien revenir !), quelques ustensiles de cuisine supplémentaires (passoire ; torchon de vaissel […] le...) Read moreGenuine Hotels.com guest review
"Un departamento en Madrid excelente"
Está a 100 de la gran vía y 300 a plaza del sol, buen servicio y apartamento de lujoGenuine Hotels.com guest review
Excelente!!Genuine Hotels.com guest review
"아파트의 넓은 공간과 호텔의 서비스&청결함의 만남"
가족과 함께한 여행이다보니 아파트 형태를 고려했는데, 호텔에 비해 서비스나 청결도가 어떨지 해서 걱정도 되었습니다. 그런데 도착해보니 그런걱정은 바로 사라졌습니다. 친절한 직원들과 매우 깨끗한 객실이 우리를 맞이했습니다. 거실, 식당과 방이 있는 아파트의 넓은 공간에서 편하게 묵을수 있었고 가족이 함께 식사도 할수 있었습니다. 아침에 룸 정리는 물론 저녁에도 침구정리 까지 해주었습니다. 위치도 너무 좋아서 도보로 솔광장까지 갈수 있고 호텔 바로 옆에 있는 빵집도 맛있어서 아침식사는 빵집에서 사와서 룸에서 가족가 함께 식사를 즐겼습니다. 가족과 함께라면 정말 최고인 곳!Genuine Hotels.com guest review
Muy comodo, lleno de detallesGenuine Hotels.com guest review
"J'y retourne volontiers!"
Très bon emplacement, tout se trouve à proximité! Le service de l'hôtel est impeccable, rien à redire. Nous sommes arrivés à 10h et avons déjà pu prendre possession du studio. L'hôtel se trouve dans une petite rue, moins bruyante que la Gran Via!Genuine Hotels.com guest review
Ho alloggiato presso questa struttura per una notte con amici. La camera in realtà era un mini appartamento, con due camere ed angolo cottura con tutti i confort. Ottimo! Posizione centralissima.Genuine Hotels.com guest review
tres bon établissemnt a y retournerGenuine Hotels.com guest review
"everything was perfect"
Location, price, reception, everything was perfect They have public space where we can eat confectionaries freely I strongly recommendGenuine Hotels.com guest review
"Very warm and cozy hotel but..."
07/23/14 Mochaaaa Hong Kong, China
Location location location!! You can walk to most of the places from this hotel and there is a Carrefour express around the corner. Restaurants and shops surround you so no doubt it is in a good location. The room has a sense of home. The details of everything are well preformed. The fresh flower make your room has a good aroma. Ok, the but part. I booked a junior suite through hotelclub which suppose to have a living and a bedroom. My husband and I are travelled with 2 little girls so we prefer apartment rather than hotel because of space and I am pretty sure there's a King bed and a sofa so it is pretty much enough for us. When we arrived, we were led to a studio room. The staff is very helpful to help me to sort that out. However, all the junior suites are fully booked. There's only one King bed in that studio and we have 2adults and 2 children. I was offered to get another studio for the first night but the hotel is fully booked for 2nd and 3rd. We don't want to separate to 2 rooms while my girls are very little and we don't want to move on the 2nd night. Finally the staff is very helpful to find an extra bed to put in the studio. Problem solved. But wait, I paid 130 Euro for the suite and I checked hotelclub's rate for the studio that day is only Euro70. However they can only refund 10 Euro per day for me for the mistake they made (and I still don't know if I can get it back from hotelclub). I travelled 5,6 times with my family every year and booked numerous hotels and apartments. This never ever happen to me. The hotel is not giving me the room I booked. I heard of upgrade but never down grade. They said I did not mentioned I have 2 little ones on my booking and that's why the studio is given to me. However, it is not the point. I booked a junior suite and I paid for it. The hotel policy allow children under 12 using existing beds to stay free. If you want to book this hotel I can only wish you good luck that you won't have the same experience as me.
"Delightfully surprised...a true gem."
07/23/14 gratitudeheritage Pondicherry, India
The taxi dropped us off 15 steps away from the door so we really had no idea what this place was all about. We entered a small reception area with trepidation because just behind it was a sort of garish staircase lobby. For once I thought we had made a horrible mistake. Then we were ushered up to the fourth floor (in an elevator) and we entered a delightful little suite. The fresh white lilies on the dining table won us over immediately. The little kitchenette had just about everything! The bedroom, although very small, was very comfortable. The sitting room was larger and we could spread out here. Service was very good...would have been excellent if the floors were cleaned every day. The best part was the location...so very central, just a few minutes walk from everywhere and loads of stores and restaurants downstairs yet we were not disturbed by any noise at all.
"Wow, Wow, Wow!"
07/07/14 patersonberry Singapore, Singapore
We have just returned from our 3 week family European Vacation and we would have to rate this as one of the best hotels that we stayed in. Gorgeous accommodation, great location (the GPS doesn't find it). Its a brand new property, still a little bit of painting etc going on, but as its new you get the benefits of everything being new in your room. Very tastefully decorated. We had the suite 1 bedroom, which was the perfect size for the 3 of us. The hotel contacted us via email prior to arrival to see if we needed welcome packs etc as it has its own kitchen etc, we arranged and they then gave us it complimentary which was a really nice touch. Whilst our daughter is 14 year, I would also really recommend this hotel to people travelling with small children as they will arrange toys, cradle etc for your room and it also has a play room within the hotel. The room even has its own espresso machine with Pods provided. All in all a fabulous hotel.
07/04/14 rskt1995 Mumbai (Bombay), India
we started our holiday in spain with madrid and stayed at the splendom suites gran via.. a very well located apartment hotel.. spacious rooms excellent service and well equipped..pleaaant and helpful staff.. walking distance to most attractions.. plaza mayor, royal theatre, royal palace, puerto del sol and prado museum.. with a metro station 5 minutes walking distance..we were a family of 2 adults and 2 children and stayed in a 2 bedroom apartment
"Great hotel for family of 4!"
When we walked into our 2 bedroom with 1.5 bath suite, my family couldn't have been more excited. There was plenty of room for all of us to spread out. The kitchen was great and had a washing machine! We were in a great location, walking distance to Plaza Mayor and surrounding areas. Being in Europe, rooms can be small, this was an exception. The suite was clean. Coffee and snacks in the lobby and the kids room with foosball and pool table were a bonus.
"Very convenient for families with young kids"
06/08/14 Genekraainem Brussels, Belgium
As a family with two young kids, we enjoyed our stay in a suite. Our suite was well-equipped and clean. The hotel is within walking distance of most places of interest in the centre of Madrid and the staff is very helpful.
"Fantastic apartments, great for families who want affordable luxury"
06/04/14 PaulaBNorfolk_UK Norfolk, UK
I cannot fault the hotel and staff at all and we have high standards. As husband, wife and an 8-year old we spent 3 nights in the 2-bed apartment just off Gran Via. Facilities were great: good WiFi, lovely staff, even a children's play room, free tea/coffee, biscuits, cereal and even sweets! It was superior hotel service in an apartment setting. The rooms were clean, smart, modern, uncluttered and the fresh flowers made the rooms feel wonderful. The apartments are well insulated from the noise of the usual Madrid street life and the balcony also enabled you to feel part of it. A great location and a really nice place to have a city break.
"Perfect home from home in Madrid."
05/28/14 IndigoFrog London
We stayed five nights in a beautiful top floor suite at the Splendom, and couldn't have been happier. It was our first visit to Madrid and the location was perfect. It is near enough to Gran Via to be able to walk or bus to most of the museums and galleries, and right in the middle of the main shopping district. However it was very quiet, day and night, especially with the bedrooms being over an inner courtyard. A full kitchen with all necessary equipment enabled us to eat in whenever we wanted, but there is no shortage of restaurants and tapas bars nearby if you prefer to eat out. The suite was spacious, clean and bright. The staff were all friendly and helpful and the taxi shuttle to and from the airport which the hotel arranged was prompt and perfect. All in all I can thoroughly recommend the Splendom suites. Other hotels may offer grand public rooms, which the Splendom does not have, but who needs them.
"Great value, location and Madrid experience"
05/28/14 Cdm104 Durham, North Carolina
We really enjoyed our stay at Splendom. It feels more like you live in Madrid than a hotel yet you get maid service everyday, your own kitchen and turn down service. The Splendom Gran Via offers the little details of five star hotels (Hermes toiletries, expresso machine, Tea time box, huge fresh flower arrangement, etc) with the comfort of your own apartment in Madrid. The location is great just half block off Fuentecarral and Gran Via streets where all the awesome shopping is. Staff is super friendly. The beds and pillows are super comfy. Only down side is that you can hear your neighbors a bit too much. However the street is very quiet at night and just a few pedestrians during the day making it fun to people watch and see the vibrancy of the city from your own cute little balcony. We also loved the decor, chic, modern and simple. Can't wait to be back in Madrid and stay at Splendom.
"Great Hotel, Great Location"
05/22/14 alexkaramanoglou Fort Lauderdale, Florida
We first found this hotel via the Hotel Tonight app. It was a great deal, it was very highly rated and in the middle of Chueca, Madrid's gayborhood. We arrived and were very pleasantly surprised at the level of service, the clean, modern appointments, and thoughtful design of the hotel. The lobby is sized perfectly, it has snacks and juices. The gentleman at the front desk quickly checked us in and took us to our room and showed us around. The one-bedroom was great: large, comfy bedroom with a king sized bed, nice living room with a balcony, very nice bathroom, and a well-appointed kitchen. Best of all the water pressure in the shower was awesome! I would easily recommend this hotel to anyone that wants to be centrally located to the Gran Via, to walk everywhere and discover Madrid the right way.
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