"Good when on a budget"
The staff at the front desk are rather rude like careless that you need the room as soon as possible. At that point I wished I've booked another hotel instead, waiting time was around 30 min. or more for them to give me my key. The housekeeping are not trained and they just do the job to get it over with, the bathroom was disgusting and the bed although […] seemed clean I found a hair on one of the pillows , there was a kitchenette and had all utensils but there was not complementary coffee or anything, make sure you bring everything you need from coffee to sugar or drinks Read moreGenuine Expedia guest review
"Very nice apartment"
I rented a 1 br apartment/hotel room, and it was excellent for its price.Genuine Expedia guest review
"Easy access and close to Mall of Emirates."
Average hotel for a budget traveler. Swimming pool is tinny, room service not very reliable. Restaurant is too small. On the positive side, the rooms are nice and it is easy to access/find the hotel.Genuine Expedia guest review
"If this was your last choice!"
I checked out of another hotel at 12 to go to this one, arrived at 12:20 and waited outside with coffee till 2 to check in!!!! the guy at the reception was a bit rude though the guy next to him was full of kindness (on his behalf)! the room was big and clean, the charge of pizza and soft drinks from the restaurant were expensive. The first room I checked […] in had no A/C so I had to repack and move to another!!! I couldn't have any visitors, not even my girlfriend!!! so that was it! I checked out the next day!!! Read moreGenuine Expedia guest review
"Very nice hotel"
very clean centrally located and very reasonable priced...Genuine Expedia guest review
Good, close to the Metro Station and quiet neighbourhood. Most taxis however do not know the hotel as it is relatively new. Stayed in a one-bed hotel apartment and the apartment was not welcoming at all...I arrived at 1am quite hungry to an apartment with an empty fridge....not even water! It wasn't until the next day that I discovered a corner shop […] that opens 24/7. The hotel should provide such information in the rooms. There's a need to improve their service Read moreGenuine Hotels.com guest review
"My first and last experience in this hotel!!!!!"
In one sentence, I have to say the hotel was the worse hotel that I have ever stayed in my life. Misleading advertisement, bad location, not clean, no complementary tea/coffee service, no outside call service from rooms, kitchen closes early at night when hardly anything around hotel is open, difficult to find taxi from hotel in the afternoon, bad food, […] toilet blocked after first use... and this list can go on and on and on... This is not a four star hotel based on any international standards and I will never recommend this hotel to anyone at all Read moreGenuine Expedia guest review
New hotel close to Jebel Ali Free zone. every thing was Ok, just they did not clean the bathroom.Genuine Expedia guest review
very nice building with nice room, however attention needs to be paid to quality assurance of housekeeping, finding long hair on the floor in your clean towels are not unusual in hotel apt in Dubai and this location is not an exception. With a very minimum attention to details it can be a much better place.Genuine Expedia guest review
"Friendly staff, good location"
I had a perfect stay in this hotel. Check-in was very fast, the staff did their best to accommodate all my needs. I received an upgrade from studio to a deluxe 1-bedroom appartment but not everything which unfortunately lacked some issues such as room service menu, non-working phone but the staff sorted these issues out very quickly so I would not hesitate […] to stay again. Read moreGenuine Hotels.com guest review
"Pleasant and efficient"
Overall very good... the only thing this hotel lacks is a bar area.Genuine Hotels.com guest review
"it was OK furniture is below 4 star standard"
It was OK of overallGenuine Hotels.com guest review
The hotel was a little away from the Dubai Metro station. The hotel was great and rooms were very well made and kept. The carpet of this apartment was a little stained and that is the only reason for objection. Other than that, staff was helpful and polite.Genuine Hotels.com guest review
I found the hotel to be satisfactory considering the cost and location. I had a longer stay than normal, 10 days in total, and it worked oput very well for this. All in all I would go back if I had a similar trip.Genuine Hotels.com guest review
"Clean and tidy hotel, totally unhelpful staff"
The hotel itself was only a few months old so was clean and tidy, I asked for an early check in as I was due to arrive just after 9:00am, was told I could not check in until 14:00, at this point I confirmed I had a twin room for two men, went back at 12:00 to see if room may be ready and was told quite abruptly it would be ready at 14:00, again I checked […] on the twin room, yes definitely a twin, at 14:00 I was told the room wasn't ready, great I've only been waiting hours! When I got to my room it was a Queen size single bed, 3 rooms later I finally got the twin room requested when I booked the room. We were on the 18th floor and I had to return to reception, and I'm not lying 8 times during the week because the room card didn't work, the excuse they used was because I had placed it near my mobile phone, complete rubbish as I work at a 4 star hotel in England and have never had this problem, the female hotel receptionist never apologised once for the inconvenience and on one occasion couldn't even look at me when dealing with my problem. Overall the hotel is fine, if you just want a bed to sleep in. Don't use the private taxis as they charge double the green ones you can flag down, and there are lots of them about. Read moreGenuine Expedia guest review
"worst Hotel ever"
this is a basic Hotel not nearby anything even the metro station is very farGenuine Hotels.com guest review
"Simple and basic"
It's a comfortable place to sleep, but no frills. After staying at another hotel with great service this hotel was certainly a big step down. The staff are not polished in providing service, the bathroom was small and the shower water was cold. The hotel staff offered no discount for the cold water experience.Genuine Expedia guest review
"Okay for a couple of days, but not great...."
The night service was quite slow and unhelpful for check-in. I had reserved a studio room, which was quite spacious and well-supplied for cooking/etc. However, there was no coffee or tea provided as it might have been in a normal room. Also, there was no information given for a nearby supermarket so that taking advantage of the kitchen was impossible. […] It's not a great location for getting taxis or near much, but it is easy to get to in general as there's no traffic to speak of. Finally, no one told me a thing about breakfast options....Overall, it was an average to less-than-average stay. Read moreGenuine Hotels.com guest review
"Better than I expected"
Room was spacious and clean, lots of space and good size bathroom, plenty of hot water and free wifi that had good speed, excellent for a business trip, great valueGenuine Hotels.com guest review
great and the hospitality was good by the staff , will recommend it to othersGenuine Hotels.com guest review
hotel staff especially reception desk were so unfriendly. imagine coming back after a hard day of shopping and sightseeing to a messed up room. Their housekeeping staff really need some training and maybe they need to employ more housekeeping staff because it could be that they are short staffed. in addition, the security deposit blocked on my mastercard […] has not been unblocked 16days after our stay after numerous mails and calls and several promises that it will be done.The hotel is very well located. it is very close to the metro station which was very convenient for us. it also has several supermarkets close by for grocery. overall I couldn't wait for my stay there to be over. will definitely not be going back Read moreGenuine Hotels.com guest review
"Nice place,not too far from the metro station"
It was a very nice experience,would stay there anytime I visit dubai if I have the chanceGenuine Expedia guest review
"cheap but not so bad"
I stayed one night and the service was not so badGenuine Hotels.com guest review
"Sauberes, neues Hotel aber alles kostet extra"
Hab mich auf dem Weg von der Metro zum Hotel verlaufen. Zum Strand laufen kann man vergessen. Ich hab ne stunde gebracht. I'm Zimmer ging die Kühlschrank Tür nicht auf weil das Bett davor gebaut war. Sonst aber sauber und der Preis war Ok. Es liegt zwischen marina und old Dubai aber nichts ist um die Ecke.Genuine Expedia guest review
Das Hotel wurde im Oktober 13 eröffnet - ist somit also neu. Leider spiegelt sich das nicht ganz in den vorgefundenen Lokalitäten wieder: Handtücher beschädigt, Teppich fleckig (unmöglich erst 1/2 Jahr alt) TV Dose hängt aus der Wand... Ansonsten war das Zimmer eher eine 2 Raum Wohnung: Schlafzimmer mit begehbarem Kleiderschrank und Bügeleisen + Bügelbrett, […] Wohnzimmer mit Sessel und Sofa, vollständige Küchenzeile + Waschmaschiene und Küchentisch + Stühle. Leider sind die Schränke fast komplett leer - 2 Gläser 2x Besteck + 2 Töpfe, aber immerhin das war vorhanden. Pool und Sportraum sind nur über den Parkplatz zu erreichen - Sauna wirkt irgendwie improviesiert. Insgesammt scheint sich das Konzept des Hotels während der Bauphase mehrfach geändert zu haben. Derzeit wird im Umfeld noch viel gebaut, sodass Enspannung am Pool nicht möglich war. Read moreGenuine Hotels.com guest review
"hôtel correcte mais pas à la hauteur d'un 4etoiles"
Les chambres sont correctes mais le service est très moyen. Cependant il fait l'affaire. Le quartier est bien situé dans dubai en revanche une voiture est nécessaire car le metro est à 15min de marche et sous le soleil ce n'est pas terrible.Genuine Hotels.com guest review
Le wifi était noté comme inclus ds le prix avant de lire plus bas (en supplément). Service de chambre bruyant le matin et non constant dans son travail. Ne vaut pas un 4 étoiles européen. Situation plus ou moins centré par rapport au grand Dubai proche du métro mais quartier sans intérêt.Genuine Hotels.com guest review
"bad hotel, not recommended!!!!"
Not close to train station, no food around, reception not willing to help to change room even asking for 2 guys sleeping in one double bed, no body change room.Genuine Hotels.com guest review
"Hotel pas très propre, ménage succinct"
Pas du tout satisfait de l'hôtel, accueil froid, amabilité zéro Chambre non fonctionnelle, ménage a revoir +++ Déçu.Genuine Expedia guest review
"Très bon rapport qualité prix"
Je vais à Dubai une à deux fois par an, ce depuis 10 ans. J'ai testé de nombreux hôtels toutes catégories et j'ai trouvé que celui-ci offrait un très bon rapport qualité/prix. Internet était compris dans le prix c'était parfait. De nombreux hôtels de catégorie supérieures le font payer en supplément. Le personnel était très aimable. La chambre, située […] au 17e étage était très bien équipée. Le seul inconvénient est sa localisation dans un quartier nouveau qui manque peut-être encore de commerces mais le Mall Emirates (Ski Dubai) doit être tué à 2km de quoi se consoler ! Sincèrement à ce prix je ne peux que recommander cet hôtel récent et propre . Read moreGenuine Expedia guest review
"Not quite up to the mark"
06/03/14 BonitaCarr Dubai, United Arab Emirates
I booked this hotel because of its location and because I wanted an apartment instead of just a room as I was going to stay in town for close to 2 weeks. The I was given was a studio - spacious with good light coming in from the massive windows. The kitchen was well stocked and I was happy to have the conveniences of being able to do my own laundry and be able to make my own breakfast for example. The hotel also boasted a 24hr room service menu. All in all, a good deal right? WRONG! The room service menu is extensive, but is rather pricey. It also most certainly does not operate on a 24hr basis. When I eventually rung up the frontdesk to find out what the matter was I was told that room service only operates during the day. It was very late (11pm) and luckily I found a restaurant in the vicinity which was still open at that time. So dont arrive there hungry after travelling an expect a simple dinner after 8pm at night. I decided to give room service another go - ordering breakfast on one of the days. Take my advice - simply Dont. The sauted mushrooms are nothing more than tinned mushrooms tossed about with a bit of onion which are charged at 20AED a serving. I dont mind paying a premium for room service, but when breakfast for 2 people comes to 150AED plus a tip with food that's practically inedible then you just dont do it. (Juice, coffee, tea, eggs, sausages, cheese, mushrooms only) There were no complimentary waters or coffee or tea in the rooms...you have to rely on room service for that. The other annoying thing was that my toilet had no seatcover. Management promised to sort it out but never did. The most annoying thing however was the fact that my water heater in my room just never worked. I was forced to take cold showers daily. I also complained about this daily...and nothing was done to correct this. The cleaning staff also were a bit lax to say the least. The dishes were not cleaned after my breakfast incident. Until I specifically asked the front desk to arrange for housekeeping. Furthermore the cleaning staff were very loud in the mornings outside my room - at 8am on the weekend. The other thing was the fact that internet in my room was chargeable. Certainly management did not offer to give me complimentary access after numerous complaints about the disfunctional water heater. I terminated my stay at this hotel after 5 nights. I just could not face another cold shower.
"Grand Midwest Reve, Tecom, Dubai"
05/18/14 Maksat A Dubai, United Arab Emirates
I didn't find reception staff friendly, not to mentioned that instead of one bedroom apartment i was checked in into studio, which i completely understand could happened human error but the fact that many my requests were ignored or forgotten by front desk made me think to write this note and to not recommend this hotel apartments to my friends and colleagues, unfortunately at this present moment i do not have choice as my company booked me here since my permanent apartment in Dubai is not ready yet. Parking space are too small on B1 and B2, my car can hardly fit the parking slot, i also asked receptionist several times about the internet who stated that internet is chargeable which i completely understood, and later on find out from one of my colleague that internet can be used free of charge in the main lobby, no one bother to give me quick info about hotel, on contrary they were cold and unprofessional upon check in. On other hand HK attendants are very polite and efficient, this would be my second week stay in hotel apartment and I really do hope this note will help management and travelers know all challenges they have or might face in this hotel apartments. Room 1701, Grand Midwest Reve Hotel Apartments. 18/05/2014
04/20/14 Pavel270490 Krasnodar, Russia
well, we was in this hotel for 6 days, and whole experience was quite good , BUT breakfast was horrible, i know that the hotel is pretty cheap, but it has 4 stars! so rooms are pretty poor , furniture is cheap, bed is fine service is fine location is good, not far from dubai mall, very close to emirates mall,close to palm jumeirah , where you can find great beach clubs with fine beaches and pools(entrance 80aed) close to jbr(free public beach) and dubai marina it located in tecom and al barsha , where lots of delivery restaurants so you won't have any problems with food
"Worst experience ever"
04/14/14 Rita C
The staff were really stupid. Breakfast was very poor. There is no express laundry service. The room was barely cleaned daily and they never changed the sheets during my 5 day stay. I was locked out of my room on checkout day even after I had a written confirmation for late checkout.
"Astonishingly bad service!"
04/08/14 Irishsurfergirl dublin
Firstly, the room was nice and good value, with modern and clean fittings. The service, however, was the worst I've ever experienced! Massively long wait for both check in and check out for no visible reason apart from extremely bad management and incompetence. Even with the manager there everything took 5 times as long as it should. The reception desk staff were very rude, cold and utterly unhelpful.
Stayed in this accommodation for 7 nights during Feb/March 2014. A quick summary, I would say this is fairly average. Nothing special and nothing too bad. CHECKING IN Was fairly quick. We arrived about 2am so were very tired and was a little slow, but not too bad I guess. Reception and booking in procedure was very robotic. Nothing personal about the booking in. First impressions were not all great, but to be fair, not horrible. ROOM We had a double bed. It had two pillows, as if for two people to sleep in the bed, but the bed, in no way was a double bed. It was more like three quarters of a double bed. Fortunately me and my wife are very thin, but we still struggled. Two average sized people will struggle considerably in these beds. Me and my wife were unable to turn in bed without waking the other up. This was a major let down. Sold a bit short too in relation to the room having a double bed but actually it doesn't. I've stayed in many hotels worldwide and this is the smallest double bed I have had. Its noticeably smaller than any other double bed I have slept in. The room otherwise was very basic. Nothing special, but not bad either. If you are only going to sleep, (in a 3/4 double bed), then its ok. Has a lot of unnecessary kitchen utensils, which were unused. Air con was ok. Didn't really need it whilst we were at the hotel as weather was not too hot. Bathroom was good. Possibly the best thing in the hotel. We had a room on the first floor. We specifically asked for a room on a high floor but we couldn't have got a lower floor. Was very noisy first thing in the morning and occasionally you could hear cars during the night. We asked for a change, but were told we could move two days before we were due to check out. Didn't see the point in changing then. Would have been too much hassle. The hotel has a pool. Again, its very small. Fortunately it was quiet when we stayed so always got a lounger and no one in the pool. FOOD We ate breakfast once in the hotel, and glad we didn't pre book it. I think the breakfast is catered for Eastern Europeans. I am happy and will eat anything but the food was very sub standard. I think it was there more as a formality than anything. It is a buffet but very bad food. LOCAL AREA Nothing at all to do in the immediate locality. Metro station is about 5 minute walk away. Taxis are easily available, but when you want to return to the hotel, its not the easiest for taxi drivers to find, even with the hotel business card. The area in general is a newly renovated area, so hence why no one knows where it is. OVERALL Would I stay here again? With a family, definitely not. The double bed is inadequate for two very thin people, so two average people have no hope of getting a nice sleep in the bed. It is clean and you get the basics. If you are on your own, its fine. Don't eat in the hotel and don't expect excellent customer service. Its an OK hotel, but don't expect the wow treatment, I would say a Premier Inn hotel, is considerably better and slightly cheaper than this. So if you see this is suitable for your budget, book a Premier Inn hotel. This is supposedly a 4 * hotel, but I would give it a 2, maybe a 3. I can't say its a bad hotel, but its just not a WOW hotel either. On a low budget, this hotel would be ideal, but you can get a Premier Inn for the same, if not lower price,
"Organised Chaos - or maybe not..........?"
02/01/14 Seenoff Norwich, United Kingdom
This is a fairly new hotel - and it shows! In fairness, our room wasn't bad, but the furnishings and 2nd fix construction work was a bit tacky. We had booked through Expedia which included free wi-fi, but we still had to get our access code refreshed at the front desk every two days of our stay - so we had no continuity. The telephones didn't work in the room, neither did the TV in the small gym. The breakfast was self- service from what we thought was a trough - an experience to be definitely avoided! Neither the food nor the service was good. The reception staff upset me on arrival, as when I asked if we could park our bags in the room having arrived early - even though the room was available, they insisted that we should pay an extra 200 Dirhams for the privilege! (Dream on!). We formed the opinion that: 1. The hotel was not quite ready to take paying guests 2. The quality of service was abysmal with little evidence of staff training 3. The management was inadequate with no customer focus Don't these people realise that first impressions count - and when customers are not respected or accommodated - they will NEVER return?
"Could be better!"
01/03/14 ninokaTbilisi Tbilisi
Rooms are ok, clean and well equipped with the staff you don't really need such as toaster, pots and lot of plates. Breakfast was awful, staff even worse. We've had been asking for a simple hair dryer for 2 days and the answer was "yes mam" and nobody cared... Outside pool was small and beds and towels could be cleaner. Hotel did not provide us with beach towels, so we rented them on the beach. I would not go there any more, may be it's ok as an apartment, but it's definitely not 4* hotel.
"если не смущает хамоватое отношение персонала, вам сюда"
04/19/14 Elena N
Порекомендовали отель как новый и хороший. Действительно приличные номера, но отдельное внимание персоналу. Раньше 14.00 вас не заселят, как бы вы не просили. Персонал хамоватый. Если им не нравится ваш вопрос, они просто делают вид, что не услышали его. Потеряли наши паспорта при заселении (слава богу потом нашли), грозились не заселить, если не внесем депозит 100 дирхам прямо сейчас. С 1 апреля за каждые сутки проживания из депозита вычитается налог 10 дирхам. В результате заселили, но в небольшой номер с одной кроватью (двух девушек). После очередного разбирательства поменяли номер на двухкомнатный. Номер отличный за исключением одного "но" - слышимость. Если вы крепко спите, то ничего, но если нет, то ночью создается ощущение, что вашу дверь кто-то открывает и ходит по номеру. Убирались каждый день. В номерах хорошее постельное белье, вся бытовая техника. Очень удобно. Бассейн - это одно название, очень маленький. Солнце около него есть в обед, когда загорать не вариант. Wi-Fi бесплатный только на ресепшене, нужно просить, чтобы персонал подключал его заново каждые 24 часа. Завтраки однообразные, но вполне вкусные. Можно пообедать в отеле на ланче. Один ланч можно взять на двоих (стоит 39 дирхам), порции большие. До пляжа на такси, так как трансфер от отеля выйдет аналогично по цене. Район расположения спокойный, вполне приятный, недалеко от метро. Ближайший пункт обмена денег также в метро напротив кассы с картами проезда. Вряд ли поехала бы туда второй раз из-за персонала.
"Отличный отель для бюджетного отдыха"
04/13/14 Enata34 Volgograd, Russia
Это был наш второй визит в Дубай, поэтому наш выбор отеля был вполне взвешен. Мы хотели от отдыха следующее: море, солнце и увидеть в чудном городе Дубае то, что не увидели в прошлый раз. Отель удачно расположен. Это небереговой отель, и на пляжи придеться ездить на такси, но в этом тоже есть свои плюсы, поскольку можно изучить все пляжи Дубая и выбрать то, что нравиться тебе. Знаменитая Дубай Марина в 7-10 минутах езды на такси (15-17 дирхам) или 2 остановки на метро, молл оф эмирейтс тоже 2 остановки на метро только в другую, знаменитый бурж калиф - 6 остановок на метро или 50-60 дирхам на такси) Даже чудо-сад рядом (он просто великолепен). Теперь об отеле. Это апартаменты, видимо по этому акцент на качество сервиса в отеле особо не сделан. Регистрацию раньше 14 -00 не ждите. Все вопросы решаются не с первого раза... Вокруг вас никто прыгать не будет... У нас получился один неприятный момент, в первый день нас заселили в номер, а вечером нас переселили в другой из-за проблем со электричеством. И я забыла в первом номере свою кожаную куртку (собирались в полной темноте) и вспомнила про нее только через 9 дней в день отъезда((( куртку не нашли((( обещали позвонить, сообщить результаты, жду до сих пор((( Но сами номера отличные, все новое: мебель, сантехника, полностью оборудованная кухня, а именно плита, духовка, свч, тостер, стиральная машина. Уборка тоже хорошая, но мы оставляли всегда чаевые. Питание, именно завтраки, были не шикарные, обычные. Поесть было, что, и про это у же написано, поэтому останавливаться на этом не буду) для меня это не самое важное, поскольку отдыхали без детей). Если поедем еще и будет такая же цена (51500 за 11 дней вместе с визами- это просто супер цена), то вернемся в этот отель, только нужно , видимо, быть внимательнее. Если есть вопросы, пишите, отвечу)))
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