"Lovely Staff & Great Villa"
Staff were great, very friendly and couldn't do enough for us - thanks Wiwi. Villa was very well equipped and kept very clean. Very comfortable and great service. Quiet location but close enough to the action. Only down side was the main road which you'd have to cross to get into the main strip. Would stay again.Genuine Hotels.com guest review
"service could be better"
12/14/13 aswhychew Kuala Lumpur, Malaysia
We checked in at night. Wanted yo ask about the airport transfer to airport but the receptionist was unclear and we were asked to enquire the next morning. The next day, we were told that the driver was only available at 12, 2 hours earlier that the time we like. So we had to take a cab or wait for 4 hours in d airport. She offered us late checkout and said the cab will b around idr8000; but idr55000 actually. The mirror in the room was not in good condition. No special decoration for honeymooners though we have booked months in advance. Breakfast should start at 7.30 am but when we wanted to order around 8, there's nobody around. Precious time was lost in waiting for the breakfast. The breakfast was ok.
"Great value for money, very friendly service"
11/19/13 car t Manila, Philippines
Pros: Free airport pick-up service, free breakfast, free wifi, clean rooms with small outdoor garden and lounge area, convenient location in Seminyak. Dewa was very cheerful and helpful. Cons: Found some bugs and lizards in the washroom because of the open-roof.
"Great value, lovely staff"
11/17/13 MiasUlrich Barcelona, Spain
Lovely villas. Each villa with a private garden,couches,tv. The bathroom is really nice with an outside shower and the bed is great!everything works perfectly. Pool is public right next to the reception desk. There's some traffic noise but nothing unbearable. Staff is the best!the main receptionist makes you feel really special and the ladies are always with a sincere smile. Breakfast not extravagant but on time n included in the rate. Location not the best.you need a bike but close enough from main street and beach for you to consider the value. Not the perfect romantic hotel for couples I would say because of its location, no views of the beach or restaurants in it. But great if you travelling on a tight budget but still looking for comfort and value. I would def. Recommend it!!
"Quiet but convenient location"
09/03/13 Veronism Singapore, Singapore
The hotel staff who served us was Dewa and he was incredibly friendly and helpful. Whenever he steps away though, the other people (presumably his friends) taking his place at the reception were not so helpful. Thankfully I only had a little trouble on my first night because the girl at the reception just did not seem to understand what I was saying even though she spoke English, and didn't seem to care to understand either. Dewa returned about 10 minutes later and everything was great after. The rooms come with a small garden and outdoor kitchenette and sitting area. The bed was big and comfortable and the bathroom came with both a rain shower and a bathtub. I had room 1 which was the closest to the reception and swimming pool but didn't have problems with noise as other reviewers here had. It was pretty quiet actually. The best thing about this hotel is the location. It is really close to main shopping Seminyak shopping stretch and has lots of great restaurants within a 5 minutes drive radius. Would recommend it for the convenience.
"Value for money: 5!"
We booked a room after a friend recommended this villa. It was a last minute booking through booking.com. for abt $80, we were surprised that they actually had free airport pickup service (which we didnt take as we didnt know the service was available). The room itself was as expexted. It has a little garden and open air living room and kitchen, just like in any other more luxurious villa. swimmingpool was pretty tiny, however, we had 2 days of full schedules and thus it didnt matter at all. staffs were uberfriendly, I could say. And thus it made us feel like home. breakfasts were average, but it was good enough for us nd for the price we paid. we will definetely return to this villa.
"Stay away from these hotel !! Beware"
08/07/13 bujendra Abu Dhabi, United Arab Emirates
Hotel staff r rude ESP the reservation department, they don't knw how to handle over booking n simply using a rude word to cut the phone. GM or management should take action immediately. I was planning to stay here so I want be staying here anymore and will let other guest to trap on it. Becareful
"Dont even think about staying here!"
08/07/13 AngmohofArabia Abu Dhabi, United Arab Emirates
Booked my stay on their website 3 month ago, which was confirmed by their manager. When I sent them an email today confirming our arrival tomorrow, I received a reply saying that they are overbooked and that they can't give us a room. The gm who was suppose to call me back never did and did not pick up the phone. We do not have a place to stay tomorrow because of the long weekend in Bali. I am a seasoned traveller; but never experienced anything like this; absolutely shocking!
"Great location and good service but can do with some improvements"
05/25/13 Darryloo Singapore, Singapore
The location at La belle was really close to places like bali deli and the main shopping stretch. Its easily located by the taxi drivers and its really near the main road so walking at night back to the villa is not too dark. The staff were really friendly, we requested for a late check out and they mentioned that it was no problem immediately. WE also required adaptors which they said they did not have but a few minutes later, they wereknocking on our door with an adaptor they found. When we saw that it was not the one we required, they said they would buy one the next day for us. GRanted the staff did not seem to be as knowledgeable as some of the other places in terms of activities and we couldnt get a better prices than in the travel brochrues they had but we could feel the sincerity from the staff THere was a outdoor livng room area with the tv and all at night and mosquito coils were provided so we didnt have too much of a mosquito problem. All in all, its a good hotel but there are some minor tweaks that can be put in. We were staying at another place before shifting here and we felt like some things could be better. For instance, the doorknobs had key holes on both side of the door, which meant that to lock up from the inside, we had to usually scramble around to look for the key. Thats quite inconvenient when someone is knocking on the door and we cannot find the key. Also, while we were served breakfast at our living room area, it was facing the morning sun so we couldn't lounge around having a slow breakfast for too long as it was uncomfortable with the sun in our eyes and all. The open roof conceptfor the bathroom often meant that we came back to some millipedes and lizards in our toilet which,while expected of such a concept, was not very pleasant, especially the millipedes. We also didnt experience this at the other villa we were at with an open roof concept so we were not very sure why this was so. Some other things like we had a cooking stove with no cooking pots, or we were provided water that required a bottle opener which we couldnt find around. MAybe we had to request for them but we had our own so it was not a problem. Still if we definitelyhad to use it to open the water provided it would have been good to have it provided at an easly available area.
"Excellent service & great location!"
05/12/13 SamBlC Melbourne, Australia
We stayed here very last minute after some major issues with our last villa. We booked around 8.30am and were there by 9am and they were so accommodating! Within 5 minutes we were let into our room, explained about breakfast and asked if we needed anything at all. The villas are set back from the main road, but still in a great location in seminyak. It is across the intersection from Bali Deli and a short stroll to the nicer shops in the area. I would thoroughly recommend this to anyone. It's reasonably priced, and the people are just so lovely! We called to ask for a cola but they didn't have any but they offered to walk to the shops for us. Amazing! We will definitely be back!
"Hidden away in Seminyak"
05/10/13 etherealprey New York City, New York
This Villa is somewhat new, therefore not all the cab drivers know where it is. give them the cross streets and they'll get you there. It's away from the touristy street and it's quiet. It's a lovely spot, near an indomart and within walking distance of the main touristy street. The villa itself is greaty. there's a small pool, you get an out door living room, and bathroom. don't freak about the outdoor bathroom. You just have a partially open ceiling next to the shower. You can see the moon when you shower, but be aware bugs can fly in. Keep your bathroom door shut to keep them from going into your room. Your room has ac, it's the only part of your villa that has ac. Breakfast is served in your villa. You can watch tv while you eat. The staff is very friendly and nice. There is always someone at the desk if you need something. But don't expect them to plan your tours out, you have to be a bit pro active here. But you'll be happy here, for the price you'll be happy. I'd go back in a heartbeat.
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