"Good room, Bad Service"
MoMa Suite have a great location. You will find everything you need near the apartment. BUT you will need to lose 1 1/2 hour from your trip only for search the keys near Harlem. The neighborhood where is the office is not the best an you will need to transfer between subways to get in there. The TV and the internet in my apartment never works and they […] necer answer the telephone for problems like that. Read moreGenuine Hotels.com guest review
Response by MOMA Suite Dear Sir or Madam, Thanks a lot for taking time to leave the review. We are so terribly sorry that you didn't get through to us! We must have experienced some issues with our phone line that morning. We strive for the best customer experience, so your review has been very helpful!
1. Had to pick up keys in Harlem at night! Arranged that they would deliver the key to another address. When arrived from airport, had to wait 1 hour to get the keys. 2.Then at night the gas stove had leaks, had to open all windows and got a cold. This was a terrible experience. 3. The telephone at the location, although given to me in an email, did […] not work 4. Was not given the password to get connected to the internet when in the room Read moreGenuine Expedia guest review
"Very central to shopping, sights and transport"
Although the apartment is basic in furnishing and decor, it has everything needed for a comfortable stay. Its close proximity to all manner of shops and transport make it a very convenient place to be. Staff were helpful with advice prior to our stay and accommodating to changes in plans. My only criticism would be that the key pick up is some distance […] away which makes it harder work when flight late. Read moreGenuine Hotels.com guest review
Response by MOMA Suite Dear Lara, Thanks a lot for taking time to leave the review. We are so glad that you have enjoyed your stay and hope to greet you in one of our apartments in future!
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