"Very nice staff, and room was very spacious"
Parking was tough, but other then that it was very close to mass transit and building was completely renovated. Only downfall is that your room is not cleaned everyday and they charged for new towels, but it did say that in the reservation. Don't walk in the area at night, its a bit spooky. I would return here.Genuine Hotels.com guest review
"Great hotel, great location"
This hotel was within blocks of the train station after we arrived from Barcelona. Upon entering the hotel, we saw that it was very secure with required keycard entry after hours. There was some painting being done in the lobby as we entered. But, I think this is a good sign that the hotel maintains its appearance. We rented the two bedroom 2 bathroom […] apartment and it was quite spacious for the four of us. Everything was relatively nice and clean. I have no real complaints about the place. Read moreGenuine Hotels.com guest review
Lovely new property with room to spread out. Close to public transportation and major museums. Comfortable bed, full kitchen. Staff friendly and helpful. Only downside was noisy sports bar next door.Genuine Hotels.com guest review
"Beautiful cozy suite"
Arrived at midnight. Was able to check in with the computer system they have; great system. Found our apartment to be incredibly spacious, clean, and comfortable. We had all the accessories and more that were needed for our stay. Close to the museums, gardens, tour busses, also on the corner a mini supermarket with great things to buy for snacks etc. […] When we checked out we met the staff; they were very nice. The pool is only open when reception is open. Also, the Eric Vökel offers ONE cleaning if your stay is for five consecutive nights. Read moreGenuine Expedia guest review
It was comfortable enough but if you don't know how to use European appliances you are in a lot of trouble. No wash cloths in the bathroom and the only soap was shower gel. No dish towels or paper towels in the kitchen. Noisy neighborhood. Staff is only on from 9am to 6pm so you are on your own for any problems or assistance.Genuine Hotels.com guest review
"Great location, exceptional staff"
We visited Madrid for 4 days as part of our Easter Holidays in Spain, the apartments are a fantastic find, a slightly seedy neighborhood, as you'd expect a couple of blocks from Antocha Station and close to the Metro and quite central. The place is within walking distance from the Prado, Retiro Park and there are several restaurants in the area where […] you can try all the local cuisine. The young lady at the reception is pretty much in control of the establishment and has a passion for her job; she had helpful suggestions for day trips (to Escorial) and got Wifi back up on a public holiday (no mean feat if you know Spain). The rooms; a penthouse with terrace was great, obviously recently renovated, well appointed and with a fully equipped kitchen - there is a grocery store at the corner; we ate in, on the terrace on one occasion and loved it, wish we did more often. Loved this place, would go back anyday! Read moreGenuine Expedia guest review
"Hidden gem near Atocha Station"
Staff is amazing! Victor greeted us warmly and explained everything in the room, made lunch recommendations, gave directions and always smiling. Consummate professional. The room, cleanliness and service were excellent. Comfortable, modern, hip boutique vibe. Great little grocery store about 260 mtr. Towel warmer in bath, responsive radiator heat system. […] Convection microwave, speedy all in one washer/dryer combo, windows that open. Bright and spacious. The only reason I gave 4 instead of 5 is because of location. First impression of area is a little off putting but very safe and quiet. Would definitely stay again. Read moreGenuine Expedia guest review
We were made to feel very welcome and staff could not have been more helpful in suggestions for places to eat and making bookings on our behalf etc. I would very happily return and look forward to their openings in other cities.Genuine Hotels.com guest review
"New, clean and well located"
A very clean and new apartment. Located within short walking distance from Train station Sants Atocha, Metro station Atocha Regne. Strongly recommended.Genuine Hotels.com guest review
"Recommended apartment near Sants Atocha"
The apartment is very new and renovation in good taste. Located within walking distance from the Sants Atocha, Sants Barcelona, Atocha Metro and Atocha Regne Metro station. Many tourist attractions are within walking distance from the apartment. Strongly recommended.Genuine Hotels.com guest review
"Perfect except the location"
We enjoyed the aspects of living in an apartment as compared to hotel room, for eg the spaciousness, having a separate living and bedroom to lounge around, the kitchen, and even a washing machine. Eric Vokel really aced in his design for apartments. There's everything you need. Clean, modern, stylish and comfortable. Excellent customer service too. […] We was expecting football tickets and it did not arrive. Patricia and Victor at the reception, were outstanding and so helpful. Well done! Pool was nice, heated with different settings. The only downside is the location. Near to a metro (5mins) where you can get to all tourist attractions. But not in a happening shopping street like in Gran Via. Rail is about 15mins walk away. Read moreGenuine Hotels.com guest review
My husband and I were pleasantly surprised by our apartment. It was spacious, had a living room with a really comfy couch, a bedroom with lots of closet space, a fully equipped kitchen, and even a washing machine! We ended up cooking ourselves breakfast on the two mornings that we spent there as we were starting to miss our 'hot' breakfasts by that […] point of our trip. The lady at the front desk was AMAZING! She was so helpful and genuinely wanted to ensure our stay was flawless. Read moreGenuine Hotels.com guest review
"Fresh, contemporary apartment , quiet & comfy"
Helpful staff available when required . In particular Victor - gave excellent welcome tour / explanation . The close proximity of this cool , clean apartment to the rail & bus station made our first trip to Madrid very easy.Genuine Expedia guest review
"Too far away from city centre."
And it's not very conveniently located. Also the reception is not 24 hours.Genuine Expedia guest review
Clean, central, well maintained apartments!Genuine Hotels.com guest review
L'hôtel est très bien placé, dans une rue calme, à 2 pas d'un supermarché, à 10mn à pied d'une station de métro. La piscine-jacuzzi très agréable pour se rafraîchir en fin de journée. Appartement très bien équipé.Genuine Hotels.com guest review
"Très bon service"
La Personne à l'accueil est super gentille et agréable , très bon emplacement nous avons tout fait à pied ... Calme et propre Nous retournerons sans hésiterGenuine Hotels.com guest review
Ekstremt serviceminded personale, fantastisk lejlighed og perfekt beliggenhed med gå afstand til det meste incl metro stationer. Vi kan absolut anbefale dette fremragende hotel.Genuine Hotels.com guest review
"One of the best places I have ever stayed"
The apartment I stayed in was amazing. It was big, it was very well equipped, it was quiet. I would definitely recommend this place for any stay in Madrid.Genuine Hotels.com guest review
아토차역 걸어서 십분안에 있고 호텔도 너무 좋았습니다 깔끔하고 서비스도 좋고 다만 호텔위치가 약간 뒷골목이여서 저녁늦게는 위험할것같았습니다Genuine Hotels.com guest review
"Value for money"
Lækkert, moderne og flot indrettet lejlighed. Fantastisk beliggendes i centrum men fri for storbyens larm og leben. Personale med rimelige sprogkumdskaber. Alt i alt et skønt ophold. Kommer gerne igenGenuine Hotels.com guest review
アトーチャ駅から徒歩5分ほど．すぐ近くに土日も9：00から開店している大きめのスーパーがあり便利．23時頃にタクシーで空港から到着し，事前にメールで知らされていた通りの方法で玄関からロビーに入る．この際，インターホンの近くに日本語や英語でロビーに入る方法が書かれているが，これはメールで指示された方法とは異なるので注意．メールに書かれている方法が正しい要です．有人のレセプションは18時までということで（しかしこの日は人がいた），ロビーにあるマシンでチェクインの予定であった．マシンに事前に指示されていた通りの入力を行うも予約が見つからず，レセプションにいたスタッフにチェックインをお願いする．スタッフ曰く，マシンは今日は故障中とのことで，どうやら我々を待っていてくれた模様．レセプション内の棚に石け […] んやシャンプー，調理用のオリーブオイルやケチャップ，マヨネーズ，塩こしょう，お茶，コーヒー，砂糖，ミルクなどが置いてあり自由に持って行ける．wifiは快適．室内も冷蔵庫は大きく，シャワーの湯量や排水も快適．洗濯機や食洗機も簡単に使う事ができ，快適であった．外窓にスイッチ一つで下ろすことができる雨戸（鎧戸？）のようなものがついており，夜間は防音や防犯の観点からも利用をお勧めする，一泊目は雨戸の存在に気づかず，時々道路からの音が気になったが，雨戸を下ろした2泊目からは夜間の道路からの音も気にならなかった．便利な立地で，おすすめできる． Read moreGenuine Hotels.com guest review
Fantastisk modtagelse, venlig humoristisk og god sparring mht transport, spisesteder, ting at se, i det hele taget havde vi følelsen af at personalet virkelig anstrengede sig for at give os nogle dejlige dage. Det eneste som skuffede var, at den terrasse der var stillet i udsigt i reservationen - ikke var der ;-) og solen kun var i "pool" området ca […] 30 min per dag. (Vi havde søgt på terrasse og pool) Read moreGenuine Hotels.com guest review
We are demanding and this hotel satisfied us 100%. Great apartment, very comfortable and stylish. We would stay there again without any doubt.Genuine Hotels.com guest review
"위치 편리하고 침구가 편안했어요"
밤 12시 넘고 공항서 택시 타고 출발했는데 20분도 안 걸린 것 같아요. 아토차 역에서 10-15분 거리라 근교나 장거리 렌페 타고 이동할 때 편리하고, 침구가 굉장히 편안해서 시차 문제 없이 푹 잘 수 있었어요. 한 가지 단점은 2 bedroom 중 한 개가 길가쪽에 면해 있어서 좀 시끄럽고, 나머지 한 개는 암막커튼이 없어서 여름이면 아침 일찍부터 환하다는 정도...주방엔 모든 것이 갖춰져있어서 따로 챙겨가실 필요 없습니다.Genuine Hotels.com guest review
"Fedt hyggeligt hotel med god service"
Rigtig flot og godt hotel. Især lejligheden med egen terrasse kan anbefales. Hyggelig pool / spa.Genuine Expedia guest review
"Skønt sted midt i byen"
Fantastisk lækkert sted! Super god service og venligt personale. Vi havde en skøn lejlighed på 6. sal med en stor solterrasse. God kombination af storbyferie samt lidt solferie midt i byen. Lækkert poolområde til afslapning efter en lang dag i Madrid. Kan klart anbefales :)Genuine Hotels.com guest review
チェックイン時間をホテルに伝えていたら、部屋が空いていたので早めにチェックイン出来たこと、ホテルのスタッフがとても親切でした。Genuine Hotels.com guest review
모든 시설과 관리가 깨끗하고 좋습니다. 구체적인 관리가 아침부터 저녁 6시까지로 제한되어 있는 것이 조금 그렇지만, 불평할 정도는 아닙니다. 취사시설이 되어 있으나, 그릇만 있을 뿐 끓일 남비 등은 없습니다. 그냥 물 끓이는 주전자가 하나 있을 뿐입니다. 취사를 생각하시는 분들은 염두에 두셔야 합니다. 자체 주차장이 있어 차를 가져가시는 분들도 좋을 듯 합니다. 전체적으로 가격대비 훌륭합니다.Genuine Hotels.com guest review
"Hilfsbereites Personal, gute Ausstattung, zentral"
Insgesamt sehr empfehlenswert: angenehmer Aufenthalt; Fernbahn, U.Bahn nahe; Einkaufen um die Ecke, zu Fuß bis Prado und andere Kulturstätten. Erhaltene Standardmappe mit Info über unmittelbare Umgebung ist sehr nützlich. Personal sehr freundlich und hilfsbereit. Appartment mit allem ausgestattet, was man braucht.Genuine Hotels.com guest review
"Es el mejor hotel, completamente equipado"
Hotel con excelente decoracion y completamente equipado. Es un placer recomendarlo. Es como estar en casa, .Genuine Expedia guest review
"Es el mejor hotel, completamente equipado"
Hotel con excelente decoracion y completamente equipado. Es un placer recomendarlo. Es como estar en casa, .Genuine Expedia guest review
"En oase tæt på Atocha banegården."
Et dejligt koncept, som at komme hjem. Dog er det lidt kompliceret med indgangen når man skal tjekke ind. Der er tænkt over design helt ned til vandkedel og brødtoaster.Genuine Hotels.com guest review
非常推荐，像在家的感觉，空间让人舒适和轻松；CHECK IN 的时间需要更好的管理，我们在下午2点左右抵达，等待了1小时才入住，这需要一点运气~Genuine Hotels.com guest review
酒店位置很好，各方面的设施都很人性化，让人感到亲切舒适Genuine Hotels.com guest review
"A lovely modern appartment with great facilities"
09/24/14 Sarah H Brighton, United Kingdom
We hired 2 appartments for the weekend and were upgraded to the penthouse - both appartments were really modern, clean and the pool area was fun. The staff are absolutely fabulous - friendly and extremely helpful. The apartment was very well placed for Reina Sofia museum and the Retiro park and you can walk to Santa Ana in about 40 mins
09/23/14 AshmoreMY New York City, New York
We spent a week in the Atocha apartments in Madrid - loved everything! Conveniently located (all of the main tourist sites are within walking distance), the apartments are clean, spacious, all amenities provided (including coffee, laundry detergent, oils/sauces and all the usual shampoos, gels etc.). We also had the most fabulous sunny balcony - and the apartment is quiet enough to sit out/use. It also has a supermarket on the corner (1/2 a block) plus if you like to run/exercise the Parque El Retiro is a few mins away (beautiful for running - has a 5km or so circuit plus lots of trails). Also the Atocha Suites have a pool/jacuzzi which is super warm (30C+) plus it turns in to an "endless pool" so if you like to swim "properly" you can do so! (Assuming you're solo in the pool!) The staff at the suites were soooooo helpful - Flaminia spent soooo much time helping/answering all of your questions and attending to our needs - highly recommend. Overall, 100% perfect - couldn't wish for better! I'll definitely be back.....and will look at the Eric Vokel apartments in other cities!
"A home from home"
09/20/14 Christian O London, United Kingdom
We spent three night in a penthouse apartment and had a great time. The modern, clean and beautifully furnished apartments are equipped with everything you could possibly need. We enjoyed the private terrace and had breakfasts and drinks there. The development offers a small pool which is perfect if you need to cool down. The location is very good. Atocha station, the museum triangle and shops are in easy reach. We will definitely consider staying here again and will recommend the place to our friends and family.
"Clean, comfortable and quiet in Madrid Atocha"
09/18/14 Phil L Adelaide, Australia
We had a ten night stay which gave us plenty of time to explore the city of Madrid and surrounds. It is well located to visit the great galleries. The air conditioning was well appreciated. It is well equipped with washing machine, dishwasher and refridgerator. The bed is comfortable and there is plenty of room for packing away most things you would bring. Internet wifi is provided in the room or there is a computer for use on the ground floor. Being around the corner from Atocha Railway Station was very handy for us.
"Within walking distance of all of downtown Madrid."
09/17/14 2plusthecrew Elizabeth, Colorado
I loved the clean look and colors of these apartments. The receptionist was multi-lingual which was a huge boon to my sleep-deprived mind. The pool, really a giant hot tub, was perfectly enjoyable for the children. The apartment we stayed in was a 2 bedroom, which accommodated 3 adults and 2 children very comfortably. The kitchen was supplied with all the normal amenities and there was a grocery store just down the block. They also had a washing machine that converts to a dryer, which was a nice touch. Very clean when we arrived and they gave us a coupon to a local pizza place for booking more than 2 nights with them. I must add for all US travelers, the bed was MUCH more firm than any I was used to in US hotels or rental homes.
"Comfortable beds, quiet room, clean and modern"
Great stay at the Atocha Suites. We stayed in room #53 which had a balcony on the 5th floor. we stayed for 3 nights and I would definately come back. Great advantage to have an apartement, often you pay for an extensive breakfast but don't need it. So this was perfect and you could cook if you wanted. Best points about Apartements: Location (5mins walk to metro, 5 mins walk to Museum Reina Sofia) and you can walk to the Prado tool. Beds: super comfortable. The outside blinds meant it was completely dark (and quiet) in the room. The modern design was fantastic. Only thing is there could be more storage in the bathroom. (2 girls for a long weekend - you can imagine!) Please Eric, we need more hooks and shelves! The kitchen was fully equiped and it would have been possible to cook an entire meal, but why if there is a lovely baker round the corner for breakfast and Madrid is full of great restaurants!? It was really nice and I'd go again tomorrow.
09/10/14 Elenadr London, United Kingdom
Amazing facilities, great location and very peaceful stay. The apartment had everything you could possibly need for a short stay. The staff was very friendly and accommodated every request. Very close to a small supermarket and to Atocha station. I would highly recommend it.
"Great concept, excellent execution"
09/08/14 mayasdad617 Chicago, Illinois
We spent 5 nights in this new, modern place, and enjoyed it very much. These are apartment units, each with a nice-size bedroom, living room, kitchen with a dining area, with lots of storage space. It's well-kept, very clean, the kitchen is well-equipt (with even a washer-dryer unit), the beds very comfortable. The location is OK, on a side street (quiet), minutes from the Atocha train station but also the "museum strip" and couple metro stops from the city center. The staff was very friendly and accommodating. Victor and Patricia were charming and always very helpful.
"One of the greatest places I have ever stayed!"
09/07/14 adgamek Koeln
The apartments are very well located, just a few meters from Atocha train station. There are plenty of small shops around where you can buy pretty much everything including fresh bread and coffee. I really loved my apartment, it was located in the 5th floor, the kitchen had everything I could think of (washing machine, dishwasher, toaster, electric cattle, etc). The apartments are very modern, everything is done in Scandinavian style, so looks clean, bright and simply nice... like a place you don't want to leave!
"A MUST-HAVE EXPERIENCE"
09/07/14 SERGI C
I never had the chance to stay a Eric Vokel Apartment. Madrid was my first experience. It's not gonna be the last for sure. Well located as for access to the tourist attraction, beautifully conceived, amazing design, good care of the details and excepcional service staff. If I had to be critical at one thing, I might find the car park a little bit difficult to work with. A part from that, 100% recomendable, and looking forwatrd to Amsterdam and New York!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )