"Wonderful/pleasant stay in Madrid."
Surprisingly wonderful place to stay. The entire staff was extremely pleasant and helpful. The entire staff spoke english which was great for me. I would recommend this place to anyone.Genuine Hotels.com guest review
We picked this hotel due to its proximity to Atocha station and art museums. They were all within walking distance. The hotel is very modern and hip. We loved our room and the convenience of having a kitchen and washing machine. It was a great value for what we paid and we recommend the Eric Vokel properties based on our experience here.Genuine Hotels.com guest review
"Close to Atocha train station"
I regret that this was only a late arrival/early departure overnight stay because the apartment and building were exceptional! Everything was clean and tidy, and it was a short walk from the train station. We even got to wash our clothes overnight before leaving. I will definitely consider these apartments again on my next visit to Madrid. Muchas G […] racias! Read moreGenuine Hotels.com guest review
"Reception was excellent with assistant."
Overall good experience. Appliances were difficult to operate. Instructions were not clearly written. Staff very helpful with directions and making reservations. Housekeeping did not show up on day agreed too.Genuine Hotels.com guest review
Great hotel/apartment! Got in late, little tricky trying to get into the buding for keys. Reception closes at 6:00pm. Make sure you have your conformation # on hand type in and your passport number!Genuine Hotels.com guest review
"Very nice staff, and room was very spacious"
Parking was tough, but other then that it was very close to mass transit and building was completely renovated. Only downfall is that your room is not cleaned everyday and they charged for new towels, but it did say that in the reservation. Don't walk in the area at night, its a bit spooky. I would return here.Genuine Hotels.com guest review
"Great hotel, great location"
This hotel was within blocks of the train station after we arrived from Barcelona. Upon entering the hotel, we saw that it was very secure with required keycard entry after hours. There was some painting being done in the lobby as we entered. But, I think this is a good sign that the hotel maintains its appearance. We rented the two bedroom 2 bathroom […] apartment and it was quite spacious for the four of us. Everything was relatively nice and clean. I have no real complaints about the place. Read moreGenuine Hotels.com guest review
Lovely new property with room to spread out. Close to public transportation and major museums. Comfortable bed, full kitchen. Staff friendly and helpful. Only downside was noisy sports bar next door.Genuine Hotels.com guest review
"Beautiful cozy suite"
Arrived at midnight. Was able to check in with the computer system they have; great system. Found our apartment to be incredibly spacious, clean, and comfortable. We had all the accessories and more that were needed for our stay. Close to the museums, gardens, tour busses, also on the corner a mini supermarket with great things to buy for snacks etc. […] When we checked out we met the staff; they were very nice. The pool is only open when reception is open. Also, the Eric Vökel offers ONE cleaning if your stay is for five consecutive nights. Read moreGenuine Expedia guest review
It was comfortable enough but if you don't know how to use European appliances you are in a lot of trouble. No wash cloths in the bathroom and the only soap was shower gel. No dish towels or paper towels in the kitchen. Noisy neighborhood. Staff is only on from 9am to 6pm so you are on your own for any problems or assistance.Genuine Hotels.com guest review
"Great location, exceptional staff"
We visited Madrid for 4 days as part of our Easter Holidays in Spain, the apartments are a fantastic find, a slightly seedy neighborhood, as you'd expect a couple of blocks from Antocha Station and close to the Metro and quite central. The place is within walking distance from the Prado, Retiro Park and there are several restaurants in the area where […] you can try all the local cuisine. The young lady at the reception is pretty much in control of the establishment and has a passion for her job; she had helpful suggestions for day trips (to Escorial) and got Wifi back up on a public holiday (no mean feat if you know Spain). The rooms; a penthouse with terrace was great, obviously recently renovated, well appointed and with a fully equipped kitchen - there is a grocery store at the corner; we ate in, on the terrace on one occasion and loved it, wish we did more often. Loved this place, would go back anyday! Read moreGenuine Expedia guest review
"Hidden gem near Atocha Station"
Staff is amazing! Victor greeted us warmly and explained everything in the room, made lunch recommendations, gave directions and always smiling. Consummate professional. The room, cleanliness and service were excellent. Comfortable, modern, hip boutique vibe. Great little grocery store about 260 mtr. Towel warmer in bath, responsive radiator heat system. […] Convection microwave, speedy all in one washer/dryer combo, windows that open. Bright and spacious. The only reason I gave 4 instead of 5 is because of location. First impression of area is a little off putting but very safe and quiet. Would definitely stay again. Read moreGenuine Expedia guest review
"Excellent value and location for such high spec"
An amazing set of apartments ideally situated as a base to explore Madrid with a Metro station within three minutes walk and a supermarket within a minute from the door. We received an upgrade from a one bed to two bed apartment and the standard of the properties is fantastic, they look brand new. Not sure we needed the upgrade but nice having a bathroom […] each to get ready! Unlike some apartments, this block has a reception staffed until 1800hrs and the staff were fantastic explaining the best places to visit and providing a map with these shown. All provided in a good standard of English also to navigate around my basic Spanish. We would certainly go back if in Madrid, amazing value for the price we paid. Read moreGenuine Hotels.com guest review
"Great location in Madrid"
Excellent location for exploring Madrid and Prado/Reina Sophia. We enjoyed great access to trains and public transportation and a very functional apartment. The couch was good- I could have slept on it. Plenty of closet space. Overall a very enjoyable stay.Genuine Hotels.com guest review
"gerat hotel just the sofa was not comfortable"
our stay was great the hotel was good all the staff were exceptionaly helpful the location was great the cleanliness was perfect amenities location and rates were perfect could not fault at all except the couch sorry it is uncomfortableGenuine Hotels.com guest review
"Great hotel, great location"
Hotel was perfectly located for a Madrid city break. The metro was very close by and so whole city was accessible. Having a child, the pool made the city break experience enjoyable for all of us. Apartment was smartly furnished in Scandinavia style which we like. Staff very friendly and helpful.Genuine Expedia guest review
"Spacious hotel close to metro"
Very helpful staff Convenient but quiet neighborhoodGenuine Expedia guest review
"Not a bad apartment."
We arrived quite tired and were given our apartment which initially we were ok with. But on reflection the next day we realised we booked a Penthouse 1 bed apartment with terrace and had been given a 5th floor 1 bed apartment (there are 6 floors) with a balcony. After mentioning to staff they offered to move us up. In Spanish it seems that Penthouse […] does not necessarily mean top floor and Terrace can mean balcony. However, the location to the city centre is great and we didn't move the car in the 3 days we were there. Read moreGenuine Expedia guest review
We were made to feel very welcome and staff could not have been more helpful in suggestions for places to eat and making bookings on our behalf etc. I would very happily return and look forward to their openings in other cities.Genuine Hotels.com guest review
"New, clean and well located"
A very clean and new apartment. Located within short walking distance from Train station Sants Atocha, Metro station Atocha Regne. Strongly recommended.Genuine Hotels.com guest review
"Recommended apartment near Sants Atocha"
The apartment is very new and renovation in good taste. Located within walking distance from the Sants Atocha, Sants Barcelona, Atocha Metro and Atocha Regne Metro station. Many tourist attractions are within walking distance from the apartment. Strongly recommended.Genuine Hotels.com guest review
"Perfect except the location"
We enjoyed the aspects of living in an apartment as compared to hotel room, for eg the spaciousness, having a separate living and bedroom to lounge around, the kitchen, and even a washing machine. Eric Vokel really aced in his design for apartments. There's everything you need. Clean, modern, stylish and comfortable. Excellent customer service too. […] We was expecting football tickets and it did not arrive. Patricia and Victor at the reception, were outstanding and so helpful. Well done! Pool was nice, heated with different settings. The only downside is the location. Near to a metro (5mins) where you can get to all tourist attractions. But not in a happening shopping street like in Gran Via. Rail is about 15mins walk away. Read moreGenuine Hotels.com guest review
My husband and I were pleasantly surprised by our apartment. It was spacious, had a living room with a really comfy couch, a bedroom with lots of closet space, a fully equipped kitchen, and even a washing machine! We ended up cooking ourselves breakfast on the two mornings that we spent there as we were starting to miss our 'hot' breakfasts by that […] point of our trip. The lady at the front desk was AMAZING! She was so helpful and genuinely wanted to ensure our stay was flawless. Read moreGenuine Hotels.com guest review
"Fresh, contemporary apartment , quiet & comfy"
Helpful staff available when required . In particular Victor - gave excellent welcome tour / explanation . The close proximity of this cool , clean apartment to the rail & bus station made our first trip to Madrid very easy.Genuine Expedia guest review
"Too far away from city centre."
And it's not very conveniently located. Also the reception is not 24 hours.Genuine Expedia guest review
Clean, central, well maintained apartments!Genuine Hotels.com guest review
"Otimo hotel, mas longe"
Bom hotel, novinho em folha e com bom atendimento da recepção. Apesar do metro estar a 3 quadras, é um pouco afastado das principais atraçoes e não tem muitas opçoes de restaurante por perto, para sair a noite.Genuine Hotels.com guest review
Perfeita.Genuine Hotels.com guest review
"Dejlig indrettet og funktionel lejlighed"
Boede på hotellet i 4 dage. Tæt på det hele, nær metro.Fint system med hensyn til udlevering af nøgle, da vi først kom ved midnat hvor receptionen var lukket. Der kommer besked fra hotellet om dette inden vi ankommer. En fantastisk service ved receptionen. Rigtig fin indretning af lejligheden. Der var hvad vi skulle bruge, og alt i meget fin stand. […] Rengøring perfekt. Vi var 3 i lejligheden, men grundet at der bare er en let skydeskillevæg mellem stue og soveværelse er der meget lydt.Alt i alt en god oplevelse af opholdet. Vil gøre brug af dette hotel senere. Read moreGenuine Hotels.com guest review
Es un lugar amplio, con buena ubicación.Genuine Hotels.com guest review
"Appartement moderne et fonctionnel"
Appartement moderne et fonctionnel situé à quelques minutes à pied du métro et tout près du musée de la Reine Sofia et de la gare d'Atocha. Très bien pour un séjour de quelques jours à Madrid.Appartement au 5è étage très lumineux. Très facile pour arrivée malgré heure tardive (enregistrement automatique) et casiers gratuits à disposition le dernier […] jour pour laisser les valises (très pratique). Read moreGenuine Hotels.com guest review
Gewoon top..........zeer mooie ingerichte app.en super proper! Ongewoon vriendelijk personeel. Slechts op een paar min.wandelen van Atocha en Retiro Park... De3top musea slechts op een kilometer wandelen!!!! Wij gaan zeker terug!!!!!!Genuine Hotels.com guest review
Una perlita: moderno con estilo, limpio y muy practico. La zona no es la mejor, pero volvere para disfrutar del conforte y la tranquilidad del lugar.Genuine Hotels.com guest review
"Ideal para conhecer Madrid e realizar bate-voltas"
Localizado a 3 quadras do do Reina Sofia e da estação de trem-bala Atocha , ideal para fazer bate-voltas a outras cidades e percorrer a área cultural de Madrid.Existem 3 supermercados próximos.A rua nao e a mais glamurosa do bairro mas e segura assim como a região. Silencioso o apto ( ao menos para a suite ).Camas muito confortáveis e lençois macios.Bom […] travesseiro.So existe 1 suite no apto para 4 pessoas com 2 quartos ( Em barcelona bcn sao 2 suites ).O quarto sem suite ( banheiro em frente a cozinha )tem espaço bem mais limitado ( nao da para abrir e apoiar uma mala ) e o armário correspondente desse quarto fica no corredor do apto.Os banheiros sao bons embora o chuveiro jogue água para fora.Existe uma maquina lava/seca ( utilize quando estiver fora , o barulho incomoda ) e uma lava louca. Tv, sofa,frigobar,torradeira , mesa de jantar e cadeiras atendem perfeitamente.Wifi a noite funciona com problema , melhor comprar um chip da Vodafone (4G funciona no iphone americano 700mhz) . Café em po e oferecido na recepção para utilização na cafeteira do apto (em Barcelona BCN sao oferecidas capsulas Dolce Gusto ).O sistema de ar condicionado e central mas a noite preferimos abrir a janela ( estávamos em outubro). Os recepcionistas sao extremamente atenciosos e simpáticos e sempre estão a disposição para atender e ajudar. Read moreGenuine Hotels.com guest review
"Muy satisfecha. Seguid así."
Todo fue perfecto, desde el trato del recepcionista, pasando por el estado de la habitación, hasta la localización. A 5 minutos andando desde la estación de Atocha.Genuine Hotels.com guest review
"장소에 비해서 훌륭한 호텔"
교통은 매우 좋은 호텔이지만, 생각보다 조금 한가한 곳에 호텔이 있습니다. (처음에 약간 당황스러운 골목) 조용한 곳이긴 한데 첫 방문자에게는 약간 낯선, 밤에는 조금 으슥한 느낌도 있습니다. (지내보니 그런 동네는 아닙니다만) 시설과 서비스에 매우 만족합니다. 아토차 역에서 바로 있어서 바르셀로나나 톨레도를 기차로 방문하시는 분들에게 강추합니다. 더불어 마드리드 3대 미술관이 도보로 접근이 가능할 정도이니 미술관을 좋아하시는 분들께 추천합니다^^Genuine Hotels.com guest review
"넓고 깨끗하고 좋았어요"
위치도 아토차 역이랑 5분거리여서 이용하기 편했고, 방도 넓고 깨끗하고 대체적으로 만족합니다.Genuine Hotels.com guest review
"마드리드 호텔 강하게 추천"
소파에서 침대로 변화시켰을 때, 매트리스가 불편 그냥 침대에서 자면 문제 없음 이것을 빼면 모두 만족Genuine Hotels.com guest review
３泊でしたが、何泊もするにはベストな選択といえるでしょう。アトーチャ駅からは意外と距離がありますが、リーズナブルに広い部屋を探すなら、ここは候補として最適です。Genuine Hotels.com guest review
L'hôtel est très bien placé, dans une rue calme, à 2 pas d'un supermarché, à 10mn à pied d'une station de métro. La piscine-jacuzzi très agréable pour se rafraîchir en fin de journée. Appartement très bien équipé.Genuine Hotels.com guest review
"Très bon service"
La Personne à l'accueil est super gentille et agréable , très bon emplacement nous avons tout fait à pied ... Calme et propre Nous retournerons sans hésiterGenuine Hotels.com guest review
Ekstremt serviceminded personale, fantastisk lejlighed og perfekt beliggenhed med gå afstand til det meste incl metro stationer. Vi kan absolut anbefale dette fremragende hotel.Genuine Hotels.com guest review
"One of the best places I have ever stayed"
The apartment I stayed in was amazing. It was big, it was very well equipped, it was quiet. I would definitely recommend this place for any stay in Madrid.Genuine Hotels.com guest review
아토차역 걸어서 십분안에 있고 호텔도 너무 좋았습니다 깔끔하고 서비스도 좋고 다만 호텔위치가 약간 뒷골목이여서 저녁늦게는 위험할것같았습니다Genuine Hotels.com guest review
"Value for money"
Lækkert, moderne og flot indrettet lejlighed. Fantastisk beliggendes i centrum men fri for storbyens larm og leben. Personale med rimelige sprogkumdskaber. Alt i alt et skønt ophold. Kommer gerne igenGenuine Hotels.com guest review
"beautiful, sophisticated, clean, and big apartment"
Very well organized room. Everything in need was there. We could enjoy nice kitchen and dining room. The staff lady was so nice! Within a few minute's walk from the Atocha st. and sophia museum. Really good value for money!Genuine Expedia guest review
アトーチャ駅から徒歩5分ほど．すぐ近くに土日も9：00から開店している大きめのスーパーがあり便利．23時頃にタクシーで空港から到着し，事前にメールで知らされていた通りの方法で玄関からロビーに入る．この際，インターホンの近くに日本語や英語でロビーに入る方法が書かれているが，これはメールで指示された方法とは異なるので注意．メールに書かれている方法が正しい要です．有人のレセプションは18時までということで（しかしこの日は人がいた），ロビーにあるマシンでチェクインの予定であった．マシンに事前に指示されていた通りの入力を行うも予約が見つからず，レセプションにいたスタッフにチェックインをお願いする．スタッフ曰く，マシンは今日は故障中とのことで，どうやら我々を待っていてくれた模様．レセプション内の棚に石け […] んやシャンプー，調理用のオリーブオイルやケチャップ，マヨネーズ，塩こしょう，お茶，コーヒー，砂糖，ミルクなどが置いてあり自由に持って行ける．wifiは快適．室内も冷蔵庫は大きく，シャワーの湯量や排水も快適．洗濯機や食洗機も簡単に使う事ができ，快適であった．外窓にスイッチ一つで下ろすことができる雨戸（鎧戸？）のようなものがついており，夜間は防音や防犯の観点からも利用をお勧めする，一泊目は雨戸の存在に気づかず，時々道路からの音が気になったが，雨戸を下ろした2泊目からは夜間の道路からの音も気にならなかった．便利な立地で，おすすめできる． Read moreGenuine Hotels.com guest review
Fantastisk modtagelse, venlig humoristisk og god sparring mht transport, spisesteder, ting at se, i det hele taget havde vi følelsen af at personalet virkelig anstrengede sig for at give os nogle dejlige dage. Det eneste som skuffede var, at den terrasse der var stillet i udsigt i reservationen - ikke var der ;-) og solen kun var i "pool" området ca […] 30 min per dag. (Vi havde søgt på terrasse og pool) Read moreGenuine Hotels.com guest review
"Immer wieder gerne!"
Unser Appartement war richtig schön eingerichtet mit Super lage, hat alles Super gepasst ich empfehle es jedem weiter:)Genuine Expedia guest review
"Väldigt hjälpsam personal"
Mysigt hotell, strax utanför stan.Lite tråkigt att kaffet tog slut efter dag två (man fick kaffepulver i receptionen och kunde brygga själv uppe i rummet). För få liggstolar vid poolen, fyra stycken. Annars var personalen trevliga, kunde bra engelska och mysigt hotellrum. Tråkig utsikt. Rummet har allt man behöver i en lägenhetshotell, sköna sängar, […] många garderob och mysigt med en pool! Read moreGenuine Expedia guest review
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