All hotels in Madrid, Spain
1 room, 2 adults
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4.7 / 5Outstanding

Score breakdown (from 136 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.8
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"A gem!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Exceptionally comfortable and clean, close to Reina Sofia museum and Atocha station.
Genuine Hotels.com guest review
7 night romance trip May 20, 2015
A Traveler
US
4.0 / 5Excellent
"Good, but noisy."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very new apartments. Neighborhood is OK. Close to metro and 10 minutes or so on foot to Atocha Renfe. Nice walk to Prado, Retiro, etc. Internet worked well. Apartment had a washer/"dryer" unit but dryer didn't dry much even after several hours. Luckily most of my clothes are fast drying fabric which just requires hanging. Bed was very uncomfortable for me as a side sleeper. Mattress is a hard inner-spring type and the pillows are thin. Lots of noise from the street, especially late-night trash pickup and renovation/construction work in the neighboring building. Hammering and drilling started around 8AM. Even with earplugs the construction noise and vibration was noticable. Obviously not something the hotel can control but you might want to check and see if the construction is finished before you stay. Reception staff was very nice. You get a lot of space for the money.
Genuine Hotels.com guest review
4 night trip May 9, 2015
Glenn
US
5.0 / 5Outstanding
"LOVED IT!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I loved this hotel, we had a 2 bedroom apartment which was excellent! The staff was very helpful and accommodating. We were a 10 minute walk from the Atocha Train station. A 5 minute walk to museum. There was a 24 hour grocery store at the end of the block. Very nice!
Genuine Hotels.com guest review
3 night family trip May 3, 2015
DAPHNE
US
4.0 / 5Excellent
"Vacation trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent for teenagers on a vacation trip. Close walking distance to metro station, saved a lot on taxis riding the metro all around Madrid. As a mother of the travelers, i highly recommend it
Genuine Hotels.com guest review
4 night trip with friends Apr 19, 2015
Laura
US
4.0 / 5Excellent
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Close to museums and parks in walking distance, nice clean rooms,sometimes we waited a long time for the elevator, a lot of noise from above and if someone above uses the bathroom, service was very friendly, helpful and excellent. If we come back to Madrid we will stay there again.
Genuine Hotels.com guest review
6 night family trip Apr 5, 2015
Thomas E
US
5.0 / 5Outstanding
"Great in size, a must in Madrid."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is simply AMAZING! Steps from the center of Madrid, this hotel/apartments offer the perfect size for our big family. The front desk, managed by Patricia, offer us a variety of suggestions from places to eat to what to do around the city. Will definitely recommend this hotel to all my friends.
Genuine Hotels.com guest review
2 night family trip Apr 2, 2015
JOSUE
US
5.0 / 5Outstanding
"if you want an apartment...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Thoroughly enjoyed and thankful it turned up in hotel offerings. Courteous staff noted our early arrival and had apartment ready.
Genuine Hotels.com guest review
Response by Eric Vökel Boutique Apartments - Atocha Suites
Dear Geoffrey, Thank you for your kind words, it was a pleasure to welcome you. We hope to see you back at Eric Vökel! Best regards,
5 night romance trip Feb 5, 2015
geoffrey
US
5.0 / 5Outstanding
"My place to go overtime I'm in Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great stay,,, near the Atocha train station from where you can move to all of Madrid (and Spain...by train), Great location really (on a quiet side street) . Staff was super friendly and accomodating, apartment super clean, spacious, pretty much sound proof, and LIGHT PROOF ...electric roll down window shutters and.... you can rest during the morning after a heavy Madrid night out...
Genuine Hotels.com guest review
Response by Eric Vökel Boutique Apartments - Atocha Suites
Dear guest, Many thanks for your review, we are pleased to read that you enjoyed your stay, We hope to welcome you back anytime at Eric Vökel. Best regards,
3 night romance trip Feb 5, 2015
Alejandro
US
5.0 / 5Outstanding
"USA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved Patricia and victor.
Genuine Hotels.com guest review
Response by Eric Vökel Boutique Apartments - Atocha Suites
Dear guest , Many thanks for your kind words , we hope to welcome you back at Eric Vökel anytime ! We hope you enjoyed your stay in this wonderful city. Best regards, Victor Mercado
1 night trip with friends Jan 29, 2015
Paul
US
5.0 / 5Outstanding
"clean and comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
clean and comfort!! I strongly recommend this and will stay again in future
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It's a great place to get away for the weekend. Great staff and grew rooms.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Great and luxurious apartment !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in this wonderful apartment for one day during our 2 weeks trip. And the apartment was the best hotel that we stayed during our europe trip. The apartment was immaculately clean and neighborhood is safe. It is also very close to the metro so good for going out anywhere in madrid. I would highly recommend this apartment for couple or small family.
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2014
Minsuk
US
5.0 / 5Outstanding
"Great Staff and Excellent Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed our stay. Easy to navigate to the train station and surrounding sights. Staff was very helpful and made us feel welcome. Rooms were very clean and comfortable.
Genuine Expedia guest review
Other trip Dec 17, 2014
Family traveler
US
5.0 / 5Outstanding
"Great place to stay in Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was the perfect place for our trip. It was within easy walking distance of the Atocha train station and three art museums and the Madrid Parque, which were our main interests, so we didn't have to spend money on transportation to get around. It was very quiet, despite being so close to major attractions. The staff were very friendly and helpful and spoke great English. It was a very nice, very clean apartment with all the amenities we needed. I would highly recommend it and definitely stay again if we went back to Madrid.
Genuine Hotels.com guest review
2 night romance trip Dec 1, 2014
Susan
US
4.0 / 5Excellent
"Nice Hotel - Seemingly Lazy Cleaning Staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This boutique apartmentment complex comes off almost exactly like a hotel with some key exceptions: 1) the reception area closes at 6pm (18:00) so if you need anything you have to ask before that time, 2) the cleaning staff is also not always around, and 3) you have access to a kitchen with many appliances and dishes/utensils provided. The apartment itself was beautiful. I was upgraded upon arrival into a terrace room with a beautiful balcony. The view is not great as it is just the small street but if weather was better I can completely see myself sitting outside relaxing and enjoying a drink. The bed was comfortable and there was even a sofa for additional company if you're seeing friends or family. The TV had mostly spanish channels but also provided some english news stations and football (soccer) was on regularly on channels like Gol and TDP which was great for me. The bathroom was also very nice with a strong showerhead. The location for me was great because it is a 5 minute walk from a major train station (Atocha). This makes it easy to get around the city or even go on day trips to nearby cities. The only problem I had with the apartment was the cleaning staff. Unfortunately the garbage was not taken out from the previous visit upon my arrival; and despite being told my room would be cleaned the staff never showed up. When I personally went to find the cleaning staff and ask for towels they said they missed my room and could come tomorrow. They never showed.
Genuine Expedia guest review
Other trip Dec 1, 2014
Marco
US
4.0 / 5Excellent
"great time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great neighborhood, near good food markets. Near the train and metro. Great restaurants near by. Close to museums.
Genuine Hotels.com guest review
5 night family trip Nov 22, 2014
georgia
US
5.0 / 5Outstanding
"Wonderful/pleasant stay in Madrid."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Surprisingly wonderful place to stay. The entire staff was extremely pleasant and helpful. The entire staff spoke english which was great for me. I would recommend this place to anyone.
Genuine Hotels.com guest review
4 night family trip Nov 9, 2014
Nancy
US
5.0 / 5Outstanding
"Wonderful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We picked this hotel due to its proximity to Atocha station and art museums. They were all within walking distance. The hotel is very modern and hip. We loved our room and the convenience of having a kitchen and washing machine. It was a great value for what we paid and we recommend the Eric Vokel properties based on our experience here.
Genuine Hotels.com guest review
2 night family trip Aug 31, 2014
Jenny W
US
5.0 / 5Outstanding
"Close to Atocha train station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I regret that this was only a late arrival/early departure overnight stay because the apartment and building were exceptional! Everything was clean and tidy, and it was a short walk from the train station. We even got to wash our clothes overnight before leaving. I will definitely consider these apartments again on my next visit to Madrid. Muchas Gracias!
Genuine Hotels.com guest review
1 night trip Oct 20, 2014
Jorge
US
3.0 / 5Good
"Reception was excellent with assistant."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall good experience. Appliances were difficult to operate. Instructions were not clearly written. Staff very helpful with directions and making reservations. Housekeeping did not show up on day agreed too.
Genuine Hotels.com guest review
5 night family trip Oct 1, 2014
Doris
US
5.0 / 5Outstanding
"Great find!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel/apartment! Got in late, little tricky trying to get into the buding for keys. Reception closes at 6:00pm. Make sure you have your conformation # on hand type in and your passport number!
Genuine Hotels.com guest review
3 night family trip Oct 13, 2014
tim
US
5.0 / 5Outstanding
"Very nice staff, and room was very spacious"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Parking was tough, but other then that it was very close to mass transit and building was completely renovated. Only downfall is that your room is not cleaned everyday and they charged for new towels, but it did say that in the reservation. Don't walk in the area at night, its a bit spooky. I would return here.
Genuine Hotels.com guest review
3 night trip Aug 20, 2014
Rolando
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
It was really lucky to find out this place. We could make great memory in Madrid. Especially, the lugguage keeping service (providing lockers with key even after staying the hotel) gave us a lot of convinience. Further more, the two employees of the reception were one of the most kind people I have ever met. Bottom line is that I "highly recommend" this place.
Genuine Venere guest review
Other trip Jul 18, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Great location, walkable distance to most sites in the city. Several supermarkets within a few minutes walk. Really nice to have the retiropark only ten minutes away, it is a great place for a break in a very busy city! Great apartments, quite good equipped kitchen. The staff are very friendly and service minded. We would definitely stay here again.
Genuine Venere guest review
Other trip Jul 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was within blocks of the train station after we arrived from Barcelona. Upon entering the hotel, we saw that it was very secure with required keycard entry after hours. There was some painting being done in the lobby as we entered. But, I think this is a good sign that the hotel maintains its appearance. We rented the two bedroom 2 bathroom apartment and it was quite spacious for the four of us. Everything was relatively nice and clean. I have no real complaints about the place.
Genuine Hotels.com guest review
2 night trip with friends May 22, 2014
karl
US
5.0 / 5Outstanding
"Excellent Apartment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely new property with room to spread out. Close to public transportation and major museums. Comfortable bed, full kitchen. Staff friendly and helpful. Only downside was noisy sports bar next door.
Genuine Hotels.com guest review
3 night trip Apr 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful cozy suite"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Arrived at midnight. Was able to check in with the computer system they have; great system. Found our apartment to be incredibly spacious, clean, and comfortable. We had all the accessories and more that were needed for our stay. Close to the museums, gardens, tour busses, also on the corner a mini supermarket with great things to buy for snacks etc. When we checked out we met the staff; they were very nice. The pool is only open when reception is open. Also, the Eric Vökel offers ONE cleaning if your stay is for five consecutive nights.
Genuine Expedia guest review
Other trip May 14, 2014
jenna
US
2.0 / 5Fair
"Nice but...."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was comfortable enough but if you don't know how to use European appliances you are in a lot of trouble. No wash cloths in the bathroom and the only soap was shower gel. No dish towels or paper towels in the kitchen. Noisy neighborhood. Staff is only on from 9am to 6pm so you are on your own for any problems or assistance.
Genuine Hotels.com guest review
2 night family trip Apr 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location, exceptional staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We visited Madrid for 4 days as part of our Easter Holidays in Spain, the apartments are a fantastic find, a slightly seedy neighborhood, as you'd expect a couple of blocks from Antocha Station and close to the Metro and quite central. The place is within walking distance from the Prado, Retiro Park and there are several restaurants in the area where you can try all the local cuisine. The young lady at the reception is pretty much in control of the establishment and has a passion for her job; she had helpful suggestions for day trips (to Escorial) and got Wifi back up on a public holiday (no mean feat if you know Spain). The rooms; a penthouse with terrace was great, obviously recently renovated, well appointed and with a fully equipped kitchen - there is a grocery store at the corner; we ate in, on the terrace on one occasion and loved it, wish we did more often. Loved this place, would go back anyday!
Genuine Expedia guest review
Other trip Apr 20, 2014
xing
US
4.0 / 5Excellent
"Hidden gem near Atocha Station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff is amazing! Victor greeted us warmly and explained everything in the room, made lunch recommendations, gave directions and always smiling. Consummate professional. The room, cleanliness and service were excellent. Comfortable, modern, hip boutique vibe. Great little grocery store about 260 mtr. Towel warmer in bath, responsive radiator heat system. Convection microwave, speedy all in one washer/dryer combo, windows that open. Bright and spacious. The only reason I gave 4 instead of 5 is because of location. First impression of area is a little off putting but very safe and quiet. Would definitely stay again.
Genuine Expedia guest review
Other trip Apr 6, 2014
valarie
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Good hotel in a quiet neighborhood"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Almost perfect , nothing to complain about! It was as good as the reviews said. The neighborhood was quiet and not so central but we like it.
Genuine Hotels.com guest review
5 night family trip Apr 28, 2015
Sheyuk
PH
5.0 / 5Outstanding
"Fantastic!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a great stay for me and my friends. The hotel was quite large, super clean and had nice touches like kitchenettes, free wifi and cable tv. The staff were very friendly and helpful. The location was great for us touring the main city centre. I will definately book again on my next trip to Madrid.
Genuine Hotels.com guest review
5 night trip with friends Mar 6, 2015
Arthur
CA
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous. Can't wait until my next visit to Madrid
Genuine Hotels.com guest review
5 night family trip Mar 23, 2015
John
GB
5.0 / 5Outstanding
"Madrid joy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Thoroughly enjoyed
Genuine Hotels.com guest review
2 night romance trip Mar 28, 2015
John
GB
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Ours was overall a fabulous get-away fairly central in Madrid. The room was fabulous, offering enough space for a longer stay and the occasional evening in, cooking ourselves in the adequately equipped kitchen. The reception was very friendly, and given our longer stay we received in interim room cleaning on the third day. Amenities and sights were all in walking distance, which was great. While we were warned that the reception was closed after 6pm, it was slightly irritating that we thus didn't even have access to the free supply of serviettes and dish-washer tablets - these should be accessible anytime. The hotel is located on a fairly faceless side street and the view from the room was rather drab, but this was not a serious issue. More of concern was the poor quality of internet access, making it impossible at times (especially evenings) to even just receive email. The people at the reception seem aware of the problem and are trying to obtain more bandwidth, but at this point it is a problem!
Genuine Hotels.com guest review
6 night romance trip Mar 22, 2015
A Traveler
ZA
5.0 / 5Outstanding
"I will stay there every time I come to Madrid."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was pristine and looked as if it were brand new. There was a fully equipped kitchen and a comfortable sitting area in addition to the bedroom with a lovely super king sized bed. The staff were welcoming and helpful. The location was excellent -- a quiet street within walking distance from the train station.
Genuine Hotels.com guest review
1 night romance trip Mar 12, 2015
Michael
GB
4.0 / 5Excellent
"Good stay -request a room that doesn't face street"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very clean apartment with the comforts of home. We were able to make our own meals & wash up our laundry. Staff were very pleasant & helpful. We found the bed to be too hard for our tastes but we are used to a softer mattress so that is subjective. We wished the lighting could have been better in the livingroom area for reading. The sofa was hard for sitting but it was a sofa bed and they are not known for sitting comfort. A reading chair would have been a finishing touch to the room. Our room faced the street so would suggest requesting a room that wasn't on the street side. Our final night was spent wide awake while a street party went on until almost 3 o'clock in the morning. We had to wake at 4:30 a.m. to get to the airport so were very tired for our long trip home to Canada.
Genuine Hotels.com guest review
2 night romance trip Mar 12, 2015
M Claire
CA
5.0 / 5Outstanding
"Great Flats"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
One of the best places I've stayed at in Madrid.
Genuine Hotels.com guest review
2 night business trip Mar 1, 2015
David
GB
5.0 / 5Outstanding
"Smart, nicely furnished suites."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One of a small chain of city apartment suites, recently renovated to a high standard. Well furnished and equipped with kitchen items. Exceptionally clean and with a spacious feel in the living space. The terraces face south and are a lovely suntrap: we enjoyed breakfast and lunch outside in February! Staff were very helpful. Tea, coffee, dish soap, apples and lollipops available to collect from reception. The area isn't smart overall but don't be put off by the appearance on Google View! It is a safe area. Ten minutes walk from mainline Atocha station and five minutes from Palos de la Frontera Metro station. Supermarket on the corner 1 minute away. Art galleries and Retiro Park within easy walking distance: main restaurant and shopping area walkable if you're fit and determined; otherwise the Metro is not expensive.
Genuine Expedia guest review
Other trip Feb 20, 2015
Rebecca
GB
4.0 / 5Excellent
"Big size room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Big and roomy apartment , clean and friendly staff.
Genuine Expedia guest review
Response by Eric Vökel Boutique Apartments - Atocha Suites
Dear guest, Many thanks for your review, we are pleased to read that you enjoyed your stay, We hope to welcome you back anytime at Eric Vökel. Best regards,
Other trip Feb 17, 2015
Andy
AU
5.0 / 5Outstanding
"Value for money for hotel stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very good! Convenient n quiet area
Genuine Hotels.com guest review
3 night family trip Dec 17, 2014
Yap
SG
5.0 / 5Outstanding
"Thumbs up! Highly recommended! Exceptional service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Awesome stay and such helpful staff. Never expect this level of service and I would go back to the hotel anytime and would highly recommend to my friends.
Genuine Hotels.com guest review
3 night family trip Dec 17, 2014
Edwin
SG
5.0 / 5Outstanding
"Great apartment in Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very close to the main train station and to the museum area of Madrid, so we could walk everywhere. Extremely helpful staff on reception desk. Beautiful apartment, spacious, comfortable and stylish. I would stay here again.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
Magdalen
AU
5.0 / 5Outstanding
"Large, comfortable apartment & friendly service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We really enjoyed our 2 nights stay in the apartment. It is large, comfortable and well equipped. It is also conveniently located near Metro station, Atocha Train Station and modern art museum. The front desk service is also warm and helpful.
Genuine Hotels.com guest review
2 night family trip Nov 27, 2014
A Traveler
SG
5.0 / 5Outstanding
"Cfortablevhotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Reception staff were very friendly on arrival. After completing check in we were given some helpful advice as to what to see, where and at what time. The room was very clean and comfortable with sufficient amount of facilities to prepare cooked meals. The hotel is approximately a five minute walk from Atocha railway station, Madrid's main station, and there is also a small supermarket about 150 metres from the hotel.
Genuine Hotels.com guest review
1 night romance trip Nov 19, 2014
Darrell
AU
5.0 / 5Outstanding
"Excellent value and location for such high spec"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
An amazing set of apartments ideally situated as a base to explore Madrid with a Metro station within three minutes walk and a supermarket within a minute from the door. We received an upgrade from a one bed to two bed apartment and the standard of the properties is fantastic, they look brand new. Not sure we needed the upgrade but nice having a bathroom each to get ready! Unlike some apartments, this block has a reception staffed until 1800hrs and the staff were fantastic explaining the best places to visit and providing a map with these shown. All provided in a good standard of English also to navigate around my basic Spanish. We would certainly go back if in Madrid, amazing value for the price we paid.
Genuine Hotels.com guest review
2 night romance trip Nov 11, 2014
Steven
GB
5.0 / 5Outstanding
"Great location in Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location for exploring Madrid and Prado/Reina Sophia. We enjoyed great access to trains and public transportation and a very functional apartment. The couch was good- I could have slept on it. Plenty of closet space. Overall a very enjoyable stay.
Genuine Hotels.com guest review
3 night romance trip Nov 7, 2014
Leah
IE
5.0 / 5Outstanding
"comfortable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is very good. I would highly recommend to any traveler to Madrid. The location is near Atocha train station, which is very convenient if you are going to connect further to airport/any big cities in Spain for your next stop or vice versa. The location is safe and close to local metro station. The room is pretty large. It has a fully equipped open kitchen, with a living room and a bedroom. It is even equipped with dish washing machine and washing machine and associated washing detergent. You will find everything you need inside the room. The staff are super helpful and friendly. You will always find the helpful information and advice from them. Highly recommended!
Genuine Expedia guest review
Other trip Oct 14, 2014
Albert
HK
5.0 / 5Outstanding
"gerat hotel just the sofa was not comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
our stay was great the hotel was good all the staff were exceptionaly helpful the location was great the cleanliness was perfect amenities location and rates were perfect could not fault at all except the couch sorry it is uncomfortable
Genuine Hotels.com guest review
3 night romance trip Sep 14, 2014
bill and sue1
AU
5.0 / 5Outstanding
"Everything is just perfectly excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just so good an experience ! Pity not had the chance to stay longer.
Genuine Hotels.com guest review
1 night romance trip Aug 26, 2014
A Traveler
AS
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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