All hotels in Phnom Penh, Cambodia
1 room, 2 adults
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#3BEo R#258, Sangkat Chaktomuk, Phnom Penh, Cambodia, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 39 reviews)

Average rating for:

  • Cleanliness
    3.0
  • Service
    3.4
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.1
5.0 / 5Outstanding
"Clean, safe, comfortable, and actually Cambodian."
We were looking for a clean, comfortable hotel that still felt like it was in Cambodia for our first couple nights in the country, and Okay Guesthouse was perfect. Those fancypants hotels could be anywhere, and the money rarely stays in the country, so places like this are ethically better. That being said, on our last night before leaving we went for a "nice" one, and agreed that Okay Guesthouse was better. (If you do opt for a fancypants place, we stopped by the Okay Boutique, this place's sister hotel, and it looked absolutely gorgeous, and the staff were incredibly nice, just as they were at the Guesthouse.) We didn't realize until later that they'd given us probably the worst room in the hotel, but it was still good by us. (But we're backpackers. If you need 70,000 sheets you should stay somewhere else.)
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
Tim
US
3.0 / 5Good
"You get what you pay for"
This is a hotel that slides right into the "you get what you pay for" group. Rooms are big but shabby, the staff helpful if you buy services from them. Overrated restaurant, the one next door has better food and cheaper prices. Recommended if you just need a place to sleep and nothing else.
Genuine Hotels.com guest review
1 night trip Jun 22, 2014
Tone
US
4.0 / 5Excellent
"Very kind staff"
You're going to hear over and over again how this place is "okay." Aptly named, sure, but while the mattress may be a bit lumpy, the staff are a lovely family who are incredibly kind. Good food, decent vibe, and great location. Not the FCC or the Himawari, sure, but great for a night or two before you head to Siem Riep.
Genuine Hotels.com guest review
14 night business trip May 31, 2014
A Traveler
US
2.0 / 5Fair
"Just Okay"
The room was dingy, the mattress was pretty old and uncomfortable , and there was a lengthy warning written on the wall regarding the dangers of bringing an escort back (amongst other things). For the cheap price, it was just okay.
Genuine Hotels.com guest review
2 night romance trip Mar 26, 2014
NicAndWes
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Best guesthouse in Phnom Penh!"
We love Okay Guesthouse. This was our second stay here and the staff were so friendly to welcome us back. They always go above and beyond and the food is delicious!
Genuine Hotels.com guest review
1 night trip with friends Feb 2, 2015
James
GB
2.0 / 5Fair
"Not good"
Good location. Bad service the room was ugly, Mosquitos everywhere. Cat smell all the way to the room. Staff not to friendly.
Genuine Expedia guest review
Other trip Jan 26, 2015
South America,
AU
2.0 / 5Fair
"staff"
5 ✨ for hotel staff.
Genuine Hotels.com guest review
3 night romance trip Jan 15, 2015
MOHD Reza
SG
3.0 / 5Good
"Value for money hotel near the palace"
Very near to the palace. Room was good but I asked for a room in ground floor but not provided. The steps are too narrow but it is absolutely worth the money. The staff were nice.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
Malar
IN
4.0 / 5Excellent
"Good value for the dollar!"
Friendly place for backpackers, affordable meals, friendly staff, good location. Room a bit small but what you pay is what you get!
Genuine Hotels.com guest review
3 night trip Nov 27, 2014
Daniel Pui Lok
AS
5.0 / 5Outstanding
""Okay" does not do it justice-they were wonderful!"
The staff at Okay guesthouse are wonderful--they are friendly, helpful, and very caring. The room was spacious and clean and I felt very safe during my stay. On the day I was supposed to check out I needed to be rushed to the hospital and the staff took excellent care of me. They made sure I got there and back safely and didn't charge me for the night my things were still occupying the room while I was in the ER. When I returned, they had kept all of my belongings safe and were extremely caring and worried about my condition--they even called while I was in the hospital to check in. The price of the hotel was great as well! I cannot give enough positive feedback to the staff. They were helpful, friendly, and not only made my trip to Phnom Penh comfortable and safe, they went above and beyond to help me out! If I ever return to Phnom Penh I have no doubts that I will book Okay Guesthouse again.
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Kailee
AS
3.0 / 5Good
"Okay Same Same"
Our stay at Okay guesthouse was just average. The place is quite old and with basic rooms. We stayed at a room in the 3rd floor. The room is simple and basic. This is what you can expect for this price. The room with fan was pretty hot due to its location and also noisy as we could listen to the karaoke next to it. There are no complementary water or other things that you have for this kind of place. The service is okay as the name. Nothing more. Everything in fact is okay and no more. It's a place to stay for a night or if you have a low budget. I think you can still find better value for money around.
Genuine Hotels.com guest review
2 night trip Sep 24, 2014
julius
AS
4.0 / 5Excellent
"Nice hotel with very good staff"
This hotel is just near river front which is actually not very great to visit. The hotel staff provided (picked us) to some halal restaurant and provided us a tour which is actually more expensive than the others. Somehow, I love the staff here, they are very polite.
Genuine Expedia guest review
Other trip Aug 31, 2014
Ahdyat
MY
3.0 / 5Good
"Good location"
Basic place to stay in a good location.
Genuine Hotels.com guest review
2 night family trip Jul 29, 2014
A Traveler
GB
3.0 / 5Good
"..centre of town, cheap and cheerful..staff great."
Fine...you get what you pay for.....a cheap place to stay, reception doubles as the restaurant, bit cramped, but you get to meet others...reception can also sort trips, travel and visas.......
Genuine Expedia guest review
Other trip Jul 29, 2014
Lorenzo
SG
2.0 / 5Fair
"Lives up to its name"
Our stay at Okay Guesthouse was just that- Okay. The room we got was not like the pictures (though we did see a couple with their doors open that were closer) it was basically big enough for just the bed which seemed a bit dirty, the bathroom was SO tiny, like a 1.5 x 3 foot area, so you have to climb up beside the toilet to close the door if you want to shower or wash your hands. Bathroom also appeared dirty, it had the last persons tooth brush and soap in it. But the shower did have great temperature and actually got hot. Wifi would make you re-sign in everytime my phone screen turned off. Had breakfast there one morning and it was ok but tables and very crowded in there. Ate next door every other meal (same same hostel). Tried to book a bus to siem reap at reception since they advertise that they do that and the woman was grumpy and didn't try very hard to contact the companies. Ended up going next door for that too and the owner there called until he got us a seat on a bus. The area is decent though, close to the palace which is cool, not close to tons more from what I could tell. Wouldn't choose this place again but it wasn't the worst place in the world either.
Genuine Hotels.com guest review
1 night trip Jul 10, 2014
A Traveler
CA
4.0 / 5Excellent
"Standard, clean, good location."
For how much we paid, this was a great place to stay! The rooms were simple, but clean. The staff was great, always ready to help or answer questions. The location is fairly good as well, only about a 15 minute walk to the Palace or Victory monument. There are lots of restaurants in the area, and the guesthouse has a restaurant too. There is no pool, but for 4$ you can use the pool at the hotel down the street, 4$ includes a drink too. Overall we were very happy with our stay and would definitely stay there again.
Genuine Expedia guest review
Other trip Jun 25, 2014
travelchick
CA
3.0 / 5Good
"Great Location"
It was okay
Genuine Hotels.com guest review
10 night trip May 31, 2014
Goody
SG
3.0 / 5Good
"Average hotel but great location"
Overall OKAY Guesthouse is as its namesake suggest, an okay experience. The primary advantage is the great location offered by this place, very near the Royal Palace and main riverfront. The customer service was passable, although not great. The room was much smaller than I had anticipated and I wasn't expecting much given some of the previous reviews. But you get what you pay for and as I was only staying 2 nights, it was an passable experience.
Genuine Hotels.com guest review
2 night trip with friends Apr 14, 2014
A Traveler
GB
4.0 / 5Excellent
Staff were friendly and helpful, room was a good size. There wasn't any wifi in the room which was slightly disappointing, but you could get it in the halls or downstairs. Location was good, could walk to most things we wanted to get to, bathroom wasn't brilliant, but was value for money! Air con was ace!
Genuine Hotels.com guest review
3 night trip Mar 9, 2014
Traveling Berry's
AS

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Эконом-отель для непритязательных туристов"
Довольно чистый номер, вежливый и отзывчивый персонал, однако окна на улицу отсутствуют, очень тонкие стенки, слышно, как люди идут по коридору. Душ, туалет, кондиционер, тедевизор, в общем все, что достаточно непритязательному туристу.
Genuine Hotels.com guest review
1 night romance trip Feb 18, 2015
Oleg
RU
2.0 / 5Fair
"便利で 高くはない"
近くの公園で夜噴水ショーがやっている マッサージ屋 洗濯や 食堂など 近くにあるので 長期滞在でも 便利ではないでしょうか WIFIは入ります 
Genuine Hotels.com guest review
2 night trip Jan 31, 2015
MASUMI
JP
5.0 / 5Outstanding
"Good"
Really good guest house with good location. Don't expect this to be a fancy hotel or anything but excellent choice for a budget travelling!
Genuine Hotels.com guest review
4 night romance trip Jan 14, 2015
Julia
FI
2.0 / 5Fair
"Wollen nur Geld"
Obwohl wir mit expedia gebucht haben und unsere Kreditkarte belastet wurde, hat es sie anfänglich nicht interessiert und sie wollten Bargeld haben bevor wir uns Zimmer hätten gehen dürfen. Nach 15min Diskussion und des mehrmaligen Vorzeigens unserer Buchungsbestätigung im Internet und der E-Mail durften wir dann endlich diese peinliche Situation (die Rezeption und das Restaurant sind beieinander) verlassen und hoch. Zum Frühstück erhält man beim Müsli mit Joghurt einen widerlichen Joghurt aus Mais und roten Bohnen. Wem fällt sowas ein?
Genuine Expedia guest review
Other trip Jan 9, 2015
Wowa
DE
3.0 / 5Good
"Okey guesthouse"
The guesthouse is ey okey. Short walking distance to riverside, friendly tuk tuk drivers outside get you whereever you want to go. The stay does not include bottle of water as it says on hotels.com. The ceiling fan is so good, you dont need ac.
Genuine Hotels.com guest review
2 night romance trip Oct 26, 2014
Anette
NO
4.0 / 5Excellent
"ゲストハウスとして高品質"
コストパフォーマンスが極めて良いです。宿のスタッフは非常にフレンドリーですし、食事も美味しい。宿のスタッフがトゥクトゥクも出してくれるし、長距離バスなどのチケットもここで手配してくれます。 ゲストハウスとして高品質な宿です。次回もプノンペンではここに泊まろうと思います。
Genuine Hotels.com guest review
1 night romance trip Aug 21, 2014
A Traveler
JP
3.0 / 5Good
"Típica Guesthouse"
O proprietário é muito atencioso e também é motorista de tuc tuc. O café da manhã é razoável. A lavanderia é barata (1 dólar por kg), mas eles só lavam mesmo. A localização é muito boa e há várias opções de restaurantes e lanchonetes na vizinhança. O lugar é adaptado e o wc é bem apertado, vc toma banho entre a pia e o vaso. Meu quarto ficava no terceiro andar. 3 lances de escada.
Genuine Hotels.com guest review
2 night trip Aug 18, 2014
Sebastião
BR
3.0 / 5Good
"voyageuse solo"
Bien situé mais pas confort ok comme son nom! Rien d'exceptionnel, propre en surface! Mais bon pour le prix c'est un très bon deal.
Genuine Hotels.com guest review
1 night trip May 24, 2014
Lucie
FR
4.0 / 5Excellent
"地处河边,近皇宫,位置不错"
住宿情况一般般,有空调、电视,卫生间里除了给两条浴巾外,卫生纸、牙膏牙刷、涮口杯、拖鞋等等,统统地没有。
Genuine Hotels.com guest review
4 night business trip May 6, 2014
A Traveler
CN
3.0 / 5Good
"God beliggenhed"
Hotellet var meget billigt. Ud fra den betragtning er hotellet godt. Hotellets placering i byen er helt perfekt, meget centralt men på en stille vej. Der er intet nyt og lækkert over hotellet, og udluftningen i rummene er ikke eksisterende så efter et bad er der meget fugtigt på værelset. Bad og toilet er ikke lækkert. Men rejser man på billigt budget så kan hotellet anbefales :)
Genuine Hotels.com guest review
3 night trip Apr 6, 2014
Martin
DK
4.0 / 5Excellent
"guesthouse très agréable"
un très bon rapport qualité prix, eau potable à volonté, internet totalement gratuit.
Genuine Hotels.com guest review
3 night romance trip Mar 23, 2014
muscat
FR
5.0 / 5Outstanding
"Billigt og dejligt"
Perfekt hvis du er på budget!
Genuine Hotels.com guest review
1 night trip Mar 19, 2014
A Traveler
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night romance trip Sep 22, 2014
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night trip Mar 27, 2014
A Traveler
SG
1.0 / 5Poor
Genuine Hotels.com guest review
2 night trip Jan 25, 2015
A Traveler
AT
2.0 / 5Fair
Genuine Hotels.com guest review
3 night trip Sep 29, 2014
Jonas
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Mar 30, 2014
A Traveler
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
A Traveler
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Mar 25, 2014
A Traveler
DK
4.0 / 5Excellent
"Friendly staff extremely helpful."
Genuine Hotels.com guest review
3 night trip Jan 21, 2014
A Traveler
NL

TripAdvisor reviews for Okay Guesthouse

Overall rating:Based on 283 traveler reviews

Most recent traveler reviews:

Overall Rating
"Paula makes this Guesthouse way more than OKAY"
07/29/15 DoniaDuck Cambodia
So basically Paula is an amazingly helpful person!! She runs the place, very eager to help, extremely helpful and what can I say without her my friend would have been in a lot of trouble to keep a story short... Although we moved to an apartment now, we still keep in touch and go visit for a meal, tickets, accom in other places, transport, bike rental etc... Besides all this, location is great right next to Wot Bottom Park - where you can actually walk - which is near the monument... Walking distance to shops, restaurants, riverside and the royal palace... At night you can walk to the up-scale western bars area
Overall Rating
"dirty sheets"
07/29/15 HopeCaladonia Arnside, United Kingdom
We arrived as a team of 7 people in July 2015, we booked 2 twin rooms which turned out okay but the triple room was disgusting. All rooms were on the first floor, which by the way are no way like the images on this site, with the way ways on the outside of the building and so narrow you can hardly get a rucksack through the space. I had a wander up to the 2nd to 5th floor's and hey presto, the more expensive rooms looked like the images.!! The triple room ; neither of sheets had been changed, there was no top sheets, just a dirty old scruffy pink shiny top blanket thing. Thank goodness we had taken our bed liners. The bathroom light did not work, give the staff the due when told they fixed the light. The bathroom had not been cleaned with stubbed out cigarettes behind the bin!! The bathroom had a constant leaking pipe running past the toilet... was it the air-conditioning outlet??? whatever it was you had wet feet every time you went to the loo. Last but not least the door would not close properly, there seemed to be a magic twist of the handle to get it to close, hence we did not always master the magic!! If you are visiting this place make sure you see the rooms first before paying, otherwise enjoy the bed bugs!!!! Wifi was very sketchy in the rooms.
Overall Rating
"Decent guesthouse in a central location"
07/01/15 Richard M Mystic, Connecticut
Decided to try the Okay Guesthouse after talking with a fellow traveler. The guesthouse is in a very good location, close to the Royal Palace and the riverfront. There are many small and nice restaurants in the neighborhood. The guesthouse serves food but I didn't eat here. I didn't have a reservation but they had rooms - mine was on the top floor. Did I mention there are no elevators - so expect a long walk!! The room was very large with a private bathroom and a very strong ceiling fan. I actually had a decent view from my windows of the neighboring streets. With the fan on medium the room cooled off nicely. I found the staff to be somewhat distant. If you asked them a question they would answer you but not offer any additional information. There are plenty of tuk-tuk drivers always located outside willing to bring you where ever you want to go. My recommendation would be if you find a driver you like, get his business card and phone number. Then simply call him and setup sightseeing for the next day/night.
Overall Rating
"Okay is okay."
05/19/15 Kelly A
We stayed here as the receptionist offered us a deal having looked around on this road, the food was good and the staff helpful. The stairs were a killer but the room big and spacious. Tuk tuk drivers outside pretend to work in guesthouse but can offer good deals if u know where you going they will wait and accept a daily rate.
Overall Rating
"Cannot recommend twin room"
05/07/15 CrummyJuggler Denver, Colorado
I called to reserve a twin room. The receptionist asked for $2 night more than was posted on their website. I felt this was an attempted up sell. The room was on 3rd level up several flights of narrow steps at back of building. Small room that only contained a bed. It was very hot in the room but a large ceiling fan made it bearable until power went out. It wasn't bad but for $2 more per night I moved to a larger room with air-con on a better street #172. It was clean and staff friendly. Did not eat in the restaurant.
Overall Rating
"Okay but not more"
05/03/15 wbUlm
One of the biggest assets of ok guest house is the nice terrace with enough power outlets and a lot of green plants. The aircon is calm enough to sleep calm. But dont step on the thing that had been called carpet barefoot, which lies before the "showertoilette". But the room was clean and after 2 days they also managed to clean it. There was no Cover on the bed and the one i was given after i asked had seen some decades of missuse. It good that they haveva clear anti trafficking policy.
Overall Rating
"All good except for cleanliness."
04/14/15 Kevin M Seattle, Washington, United States
Everyone there was nice but the room was kinda gnarly. Bathrooms had dirt in all the cracks and there was mold and spider webs. Some bleach and ambition would have gone a long way in there. Also some dried blood on the sheets and a nameless sticky substance on the door knob. Good food, powerful ac, good location, good price. Oh and the springs on the bed were shot. Not a bad place but seems like no one there is in charge of getting the basics right.
Overall Rating
"Great resturant"
03/28/15 Rebecca P Phnom Penh, Cambodia
I haven't stayed at this guesthouse but I can tell you that they have a very good cook. It's difficult to find restaurants here that have consistently good food but we have eaten here several times and every time has been a good experience. I recommend their Indian food. The staff is very friendly and it's a nice atmosphere.
Overall Rating
"Very friendly and helpful staff!"
03/03/15 Ellen R
Had a very nice stay there! Rooms are good and clean. The staff really puts effort into making your stay there a pleasant experience. Location is very good, close to Royal Palace and Riverside. Definitely would recommend!
Overall Rating
"Friendly welcome"
02/27/15 m B Bxls
We had a friendly welcome at the Okay Guesthouse. For $16 we had a large room with a fan and a fridge (double plus single bed). Our room was spacious and light, (but some other double rooms on the same floor were small and dark). The ensuite bathroom could have done with some fresh tiling and fittings but was OK. The promised pick-up from the bus station didn't arrive, and they couldn't compensate us with another tuk tuk journey. The wifi system was also down while we were there. Nice leafy restaurant area at the front. Overall, an OK place to stay, and helpful staff.
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