All hotels in Madrid, Spain
1 room, 2 adults
You can collect Welcome Rewards® nights hereC/Zorrilla,7 1 Dcha, Madrid, Madrid, 28014, Spain, ‏‎800-491-6126
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3.2 / 5Good

Score breakdown (from 37 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.5
  • Comfort
    3.3
  • Condition
    3.1
  • Neighborhood
    4.0
5.0 / 5Outstanding
"Convenience + Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Besides the excellent location and amenities, there's also a good neighborhood bar next door called Restaurante Zorilla where you can have a plate of Spanish omelet and a cup of hot coffee for under 4,00e for example, if you don't feel like walking all the way to the bustling Puerta del Sol and Plaza Mayor districts (also walking distance).
Genuine Expedia guest review
Other trip Oct 21, 2014
Red
US
3.0 / 5Good
"Itsy bitsy rooms for the right price"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Smallest room I've ever stayed in. The 'double' bed was maybe 5' wide and 6' long with one side against the wall... My feet hung through the accordion door into the bathroom. However, the Prix is great for a primo location by the Prado, plaza de Sol, and the great tapas on Called de Jesus
Genuine Hotels.com guest review
2 night family trip Oct 10, 2014
Kyle
US
3.0 / 5Good
"Its ok......"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The internet and the TV never work.....
Genuine Hotels.com guest review
2 night trip with friends Sep 13, 2014
A Traveler
US
3.0 / 5Good
"Convenient Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
NO AIR CONDITIONING!!. Clean rooms, clean bathrooms. Hostal is located about 4 blocks from AYUNTAMIENTO DE MADRID, 3 blocks from SEVILLA Metro Station. If you want to be downtown, this is perfect! PLAZA MAYOR is about a 15 minute walk. PLAZA DEL SOL is about a 10 minute walk. Once you find Plaza del Sol, you will fiind lots of shops and restaurants. Once the sun goes down there is a lot of activity and nightlife.
Genuine Hotels.com guest review
2 night romance trip Jul 30, 2014
Raf
US
3.0 / 5Good
"Not really a Hostel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
To be honest, I was looking forward to stay at the stereotypical hostel. Certainly, this was quite a different experience. I had my own private room with many commodities one can ask for. The private one bedroom was not that spacious, yet, it was more than I was expecting because it had tv, air conditioner, and a bed bigger than what I was hopping to get.
Genuine Hotels.com guest review
1 night family trip Jul 2, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Very simple and clean hostal in Madrid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hostal Principado is a very simple hostal extremely well located, close to Sol, Gran Via and Museum Thyssen-Bornemisza. This is a two star and very cost effective, and my partner and I actually thought that we got more than we expected by the rate we paid. Although the room was very basic and the bathroom very small, both were extremely clean. Staff was very helpful and pleasant, always available and concerned if we had everything we need. The only issue was that at some points it was very noisy in the room because of the corridor outside, and the proximity of our room to the reception, we could hear the staff talking at times. If you only need a cheap no frills place to stay in Madrid, this is worth it.
Genuine Expedia guest review
Other trip Dec 17, 2014
Carol
GB
4.0 / 5Excellent
"Great location, clean, functional and cheap"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed on a private double room with private bathroom. The hotel is well located. Very close to plaza Sol and El Prado museum, etc. Metro nearby. Staff friendly. Only problem was that the Wi-Fi didnt work too well sometimes. Apart from that all good. Great option for a budget traveller.
Genuine Expedia guest review
Other trip Dec 4, 2014
Carlos
GB

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"podría ser mejorado esas instalaciones"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
La zona donde está ubicado es genial pero las instalaciones del hostal,deberían ser mejoradas
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
María
ES
3.0 / 5Good
"Hotel recomendable en zona muy agradable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ubicación muy buena, en zona tranquila a unas cuadras de la Puerta del Sol y equidistante a otros tantos puntos de interés. La gente de la Recepción fue muy atenta, dispuesta a ayudar en todo momento. Las habitaciones y baños muy limpios. Buena ropa de cama, con camas confortables. Buen precio.
Genuine Hotels.com guest review
2 night trip Mar 15, 2015
ZULIMA REBECA
AR
4.0 / 5Excellent
"BUEN PRECIO Y EXCELENTE UBICACIÓN!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Soy de Colombia y en mi estancia en Madrid buscaba un hotel economico y bien ubicado, este hotel cumple con estas características, es limpio y la atención es buena, lo único que no me gusto fue que me dieron una habitación donde no funcionaba bien la calefacción y en invierno esto es trágico, de resto todo bien, puedes ir caminando a los museos y también a la puerta del sol.
Genuine Hotels.com guest review
2 night trip Feb 4, 2015
Nancy Raquel
ES
4.0 / 5Excellent
"Excelente hostal."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Me parece que posee una excelente ubicación, y además la relación precio habitación es muy buena. La atención me pareció bien.
Genuine Hotels.com guest review
2 night trip with friends Jan 6, 2015
GUSTAVO ORLANDO
ES
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
hostel assistent is very kind Room is clean Place to be neat centre Nothing than better in this price
Genuine Expedia guest review
Other trip Dec 13, 2014
JUNRARD
KR
1.0 / 5Poor
"TRATO PESIMO Y ESTADO DE HABITACIONES PESIMO"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
TRATO DEL PERSONAL PESIMO SIN EXPERIENCIA, AGUA FRIA EN LAS HABITACIONES Y HABITACIONES HORRIBLES.
Genuine Expedia guest review
Other trip Dec 5, 2014
Kim
ES
4.0 / 5Excellent
"per me perfetto!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
posizione centralissima, ottimo per visitare il centro Accoglienza superlativa,pulizia delle camere buona ,del bagno buona.Certo non è un hotel di lusso ma dovessi tornare a Madrid sicuramente sceglierei lo stesso hotel.
Genuine Hotels.com guest review
1 night family trip Nov 9, 2014
patrizia
IT
3.0 / 5Good
"el hotel es céntrico, limpio y el personal amable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
el hotel esta muy céntrico y limpio,el personal amable , la única pega es que se escucha a los otros clientes , por que las paredes son muy delgadas, pero para un par de días esta muy bien
Genuine Expedia guest review
Other trip Oct 26, 2014
alejandro
ES
1.0 / 5Poor
"buona posizione ma servizio scadente"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
ubicazione, pulizia e condizioni del'hotel molto buone. purtroppo il rispetto verso i viaggiatori non è il massimo.
Genuine Hotels.com guest review
3 night romance trip Oct 12, 2014
A Traveler
IT
5.0 / 5Outstanding
"Excelente ubicaccion"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente ubicación a solo 200 metros de la Puerta del Sol. La habitación es cómoda, limpia, el baño pequeño pero en muy buen estado. El dueño muy atento. El encargado rumano un poco rudo, se nota que viene de la época de Ceuscesco, pero hace el mejor esfuerzo para asistirlo. Las asistentes excelentes.
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
Alberto
AR
2.0 / 5Fair
"裏通りに入った静かなホテル"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
中心地からは少し離れますが、十分徒歩圏内です。もちろん地下鉄もありアクセスがよく、少しいくとバールもたくさんあるので快適に過ごせました。 部屋ノブが壊れて?おり、施錠しても不安でしたがマドリッド市街では格安だと思います。
Genuine Expedia guest review
Other trip Oct 2, 2014
shootingstar
JP
5.0 / 5Outstanding
"muy centrico y muy limpio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
La habitacion pequeña pero muy limpio en buen sitio para pasear y cerca para tapear y comer y el cuarto de baño con su toallas y champu. Estamos contentos del el hostal. Miguel de Manilva de Malag
Genuine Hotels.com guest review
1 night business trip Sep 15, 2014
Miguel
ES
4.0 / 5Excellent
"Good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It has a very good location, nearby to the subway station,and not far away from the Square of Spain. But the room is not big, and have no breakfast, anyway the price is nice if you don't wanna pay too much money on the hotel.
Genuine Expedia guest review
Other trip Aug 19, 2014
Viviya
CN
5.0 / 5Outstanding
"Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
- Architektonisches Hotel - Zimmer wie im Viersternehotel - stadtnah
Genuine Expedia guest review
Other trip Aug 9, 2014
A Traveler
DE
3.0 / 5Good
"Aceptable"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Fuimos 4 personas y calidad precio no esta mal. Es bastante centrico.
Genuine Expedia guest review
Other trip Jul 18, 2014
A Traveler
ES
2.0 / 5Fair
"No me ha gustado.. l"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Nada que ver con las fotos que muestran en la pagina de expedia... mi habitacion doble era pequeña no, lo siguiente.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
ES
4.0 / 5Excellent
"Centralt läge"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Helt OK med tanke på dess kategori
Genuine Hotels.com guest review
6 night trip Jun 9, 2014
A Traveler
SE
3.0 / 5Good
"Emplacement central"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Des restes de cheveux dans la salle de bains.
Genuine Hotels.com guest review
1 night trip May 19, 2014
pèlerin de Compostelle
FR
5.0 / 5Outstanding
"Excelente ubicación"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Es bueno! La ubicación es excelente a una cuadra tienes el metro y a dos la gran vía! Muy recomendable
Genuine Expedia guest review
Other trip May 15, 2014
A Traveler
MX
3.0 / 5Good
"ubicacion inmejorable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
bastante buena
Genuine Hotels.com guest review
2 night trip May 1, 2014
BELEN
ES
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
me parecio bien, pero lo que no me gusto es que deberian verse mas canales de television internacionales. y deberian dar el desayuno. MUCHAS GRACIAS... NOS VEMOS EL PROXIMO AÑO
Genuine Hotels.com guest review
5 night trip Mar 31, 2014
Edinson
VE
2.0 / 5Fair
"travaux des le matin"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
nous sommes arrivés et l hotel faisait limite peur. une fois a l interieur on se dit bon ben si c est juste pour dormir ca va encore. seule chose c est qu a 7h30 du matin ils ont decidés de retaper une chambre avec foreuse, cassage de mur, ... en primes. si vous pouvez ne pas prendre cet hotel je vous conseil d en prendre un autre
Genuine Hotels.com guest review
2 night trip with friends Mar 22, 2014
A Traveler
FR
2.0 / 5Fair
"Bof"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
La toilette empestait le pipi, je crois que c'était les rideaux de douche. La toilette était très mal placée il faut s'assoir de travers. Les chambres sont très mal insonorisées j'ai presque pas dormi car le téléphone sonnait, des gens entraient et sortaient, et parlaient très fort. Le lit double était confortable, les gens à l'accueil étaient gentils, et l'hôtel est très bien situé, mais pour la qualité de l'hôtel c'est un peu cher.
Genuine Hotels.com guest review
2 night trip Mar 11, 2014
Terrie
FR
3.0 / 5Good
"Bueno..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Hacía un poco de frío por la noche, no había mando para la tele y la habitación estaba bastante anticuada, aunque la cama era muy cómoda. El baño minúsculo al igual que la tv, bastante caro para lo que ofrece. He estado en hostales más baratos, mejor hubicados y con mejores prestaciones.
Genuine Expedia guest review
Other trip Feb 18, 2014
Yadira Massiel
ES
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Apr 5, 2015
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Jan 9, 2015
A Traveler
ES
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night romance trip Sep 24, 2014
A Traveler
MX
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
A Traveler
RU
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night romance trip Jul 2, 2014
A Traveler
CR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Mar 14, 2014
A Traveler
ES

TripAdvisor reviews for Hostal Residencia Principado

Overall rating:Based on 40 traveler reviews

Most recent traveler reviews:

Overall Rating
"Very basic clean hostal at great location"
12/17/14 CarolCelta London, United Kingdom
Hostal Principado is a very simple hostal extremely well located, close to Sol, Gran Via and Museum Thyssen-Bornemisza. This is a two star and very cost effective, and my partner and I actually thought that we got more than we expected by the rate we paid. Although the room was very basic and the bathroom very small, both were extremely clean and the shower was very good. Staff was very helpful and pleasant, always available and concerned if we had everything we need. The only issue was that at some points it was very noisy in the room because of the corridor outside, and the proximity of our room to the reception, we could hear the staff talking at times. Some reviews mention the lack of air conditioning, as we visited Principado December 2014 there was no need of that, but I can say that the room was warm. If you only need a cheap no frills place to stay in Madrid, this is worth it.
Overall Rating
"Helpfull staff, clean room"
11/22/14 frank g malta
I stayed at THE PRINCIPADO on Oct 2014, I think I made a good choice. A clean room with small shower but new and water from shower head runs strong, cold / hot. Reception staff very helpfull and also arranged for me the airline boarding pass. If you want to stay only few minutes away from Puerta del sol and other central places in Madrid you should book here, HOSTAL PRINCIPADO. The only one thing that I did not really liked is that traffic wakes you around 6 am. Maybe better to enjoy more time of your holiday. I loved Madrid, but maybe in future children at school will be teached english speaking, so tourist can be more relax if they need to ask something. I found that only few spanish people knows how to speak english even in shops and restaurants. Madrid is clean and I enjoyed my holiday there. regards to the manager & all staff at Principado. I hope that you will solve the problem and upgrade the main entrance. fg
Overall Rating
"Convenient Location"
08/04/14 Chino_Jazz Warrenton, Virginia
NO AIR CONDITIONING!!. Clean rooms, clean bathrooms. Hostal is located about 4 blocks from AYUNTAMIENTO DE MADRID, 3 blocks from Sevilla Metro Station. If you want to be downtown, this is perfect! Plaza Mayor is about a 15 minute walk. Plaza del Sol is about a 10 minute walk. Once you find Plaza del Sol, you will fiind lots of shops and restaurants. Once the sun goes down there is a lot of activity and nightlife.
Overall Rating
"**Great location**"
07/22/14 202Jessica Toronto, Canada
Great location! Safe street, only a few minutes walk to main areas. The room was very basic & clean, with brand new washroom ensuite. Room was cleaned daily & new towels were given. Front staff was very helpful and welcoming. It was a bit noisy in the mornings d/t a resaturant being right below us, but who goes to Madrid to sleep? ;) WiFi in the rooms, a coffee machine and vending machine availble. For a basic stay, the price is right!
Overall Rating
"City of glorious history"
09/19/13 Oleg Y Belgrade, Serbia
A year ago in the summer, I've been in Madrid,Spain for the second time, after the long period passed from my first stay in the 1979.That was immediately after the Generalisimus Franco stepped down from the power and handed it to the king Huan Carlos. The country changed meanwhile a lot, in direction to establish more sustainable democratic standards and to improve everyman's life after the long lasting dictature. This time, I stayed in the pleasant Hostel Principado,with supplement name,Hostel Reconquista, in the street, Calle Zorrilla 7. That is a little bit hidden, let's say aside from the strict center, under whuch I consider, the Calle Alcala,Puerta Alcala, Puerta del Sol, Plaza de Cibeles, Calle Gran Via, Plaza Espana,Plaza Mayor, Plaza de Oriente, Opera,Parque del Retiro,paseo del Prado with nearby the Museum Prado, but again very near to all these places either by metro or feet or use of buses or trams. In the same street of Hostel, some way down, there is a building of Congreso di Los Diputados. Hostel is in very quiet street, and that is its advantage,with pleasant personal and quite good food. Also in the same street, there are very good restaurants, not to talking about other parts of Madrid. Everywhere You can find small snack store, called Tappas, with tasty fish, meat, bread,potato, vegetables, fruits and other meals,not so expensive as in some ordinary restaurants. I ought to mension besides of these a place You must visit to feel the vibrance of Spanish people, i.e. The Arena for bull fights.
Overall Rating
"Very good value for for an absolut basic price"
07/26/10 PetraQuilitz Munich, Germany
This is a clean, well run hostel in a very safe location. For the absolute base rate of 25 EUR you get a simple but clean room with visually acceptable bed sheets (no horrible dark patterns and furry old fabric), small flat screen TV, large window that can be opened to an internal courtyard. The street it is on is safe, clean and quiet. Someone here told a story about a bad experience with the landlady. I have stayed several weeks and can't confirm any bad encounters. (I think it is due to new owners now running the place) Everyone was very nice, one of the girls running the front desk speaks English well (which is not easy to find with the low cost hostels). The shared bathroom is about the size of the average city dweller's bath. It's a bit old, but functional and cosy, with a sunny window to the courtyard. There seems to be a restaurant close by, and the air condition makes a bit of a noise, but stops at around 11 at night. Tipp: room number 111 has a small private shower for the same base rate as one without. I'd recommend this hostel to any traveler visiting Madrid. It's really the best buy for the lowest price. Save yourself 30 extra EUR for a room somewhere else with fancy cushions and spend that on the great Madrid food.
Overall Rating
"Picky grad student LOVES this place!"
03/01/10 brandy_tu Indianapolis, Indiana
I was in Madrid for 5 weeks, and stayed in 2 rooms here. I was a longer stay during the off season, so I emailed ahead to see if they'd make me a deal, and I did get a nice discounted rate, which was awesome! I really recommend this place for the nice new owner, Christian, and the cleanliness. I gave it four stars out of five on that, but that's because you do get a smokey smell from the restaurant downstairs in the rooms that are up front off the central courtyard. Christian's working hard to bring everything up to speed, and he's got nice internet (little expensive for the use of the computer but there's free wifi), a coffee machine, and flat screen tvs come in next week. They also let you take the key, so you can come and go as you please, but there is 24hr reception. This is the perfect unpretentious place for grad students or travelers on a budget. There's no in-room fridge, but since there's no food, there are no bugs. I appreciated that. I stayed in a single room w/o bath, and a double with bath. The single was ok, but it was close to reception and I could hear people all night, and I got a lot of smoke from the restaurant downstairs. I recommend asking for a room at the back, but I was on a budget and they let me have this first room way!! cheap. The second room w/bath I had after I got food poisoning (nothing to do with the hostal). It was great! Room 110- had a warmer temp, it was farther from reception, and they made me a deal on it, too, because they felt so bad that I was sick. I loved it, and I couldn't have asked for better without making the jump to "hotels".
Overall Rating
"Location,value and friendliness."
11/15/09 Paddycomeback Nottingham,England
I cannot believe how negative some of the reviews for The Principado are. True it had a slightly ramshackle air to it but this is Spain after all and a hostal at that,not a five-star hotel. But that was then.Since this May a new owner has taken over and his new broom has proverbially swept clean. The rooms have been revamped as has the reception area,its still not the Ritz but it is only 2 minutes walk to the Thysenn,5 minutes walk to the Prado and the Sevilla Metro station is just around the corner. A new CCTV system has been installed to allay any fears but I have stayed a few times with both old and new owners and never had any security problems. Christian,the new owner,speaks good English and is perfectly capable of taking phone bookings if you are a technophobe. There are a few negatives,the rooms are a bit small,but I think this is compensated for by the price. And it is a bit noisy but where isn´t in Spain? If there is somewhere please tell me I´d like to know. To sum up a perfectly reasonable place at the price,if like me you have economised by coming by a low-cost airline why blow your hard-earned cash on fancy trappings?
Overall Rating
"Hell on Earth!"
05/14/09 Bob_Marley45 California
There were so many cockraches and the place reeked of raid. I am staying at a different hotel now.
Overall Rating
"An Absolutely Terrifying Experience"
03/22/08 smilin_traveller London
Based on the 4 positive evaluations below of it, I chose this hostel on a recent trip to Spain. Unfortunately, this is the worst establishment I've come across in seven years of travelling. But let me start with the good. It’s in a great central location. I chose a private room with a shared bathroom. But as most travellers know, you get what you pay for. The room was clean, but a bit run down. The shared bathroom was about 1.5m x 2m and included a wash basin, a bidet, a toilet and a tiny shower. As you can guess there is no space. You can’t enter the shower without touching the toilet and the one night I was there, there was virtually no hot water. That’s the hostel. But for me, the worst was yet to come. I was booked in for two nights and on my first day; I left my passport, credit and debit cards and €100 euros in a wallet at reception, something the hostel advises, before setting out. (Madrid and Spain being notorious for pickpockets.) I asked the male receptionist on duty if I could leave them and he promptly agreed and promised to put it in the safe. When I returned the next morning to collect them, the new female receptionist berated me for leaving them there because I was not supposed to do that –despite the sign behind her - and that she knew nothing about a wallet being in the safe. Anyway, she retrieved it, I returned to my room and guess what? The wallet was missing €40. When I queried it with her, she became excited and nervous and told me she knew nothing about it as I had given it to the other receptionist. After much toing and froing, we weren’t able to contact the male receptionist etc, she called la Directora, the proprietor of the hostel. La Directora told her she would come by in the afternoon, and we could discuss the matter then. At this point, I thought it was a little misunderstanding and we could resolve it later, no problems. Big mistake. When I returned in the afternoon, la Directora was sitting in reception and I hadn’t got passed saying my name and room number before she shouted, “We didn’t take your money!” I’ll spare you the details but this woman went crazy. I mean B-E-S-E-R-K. I had to ask her to calm down and speak to me respectfully twice, which only made it worse. I had the money taken but she was the one getting angry and abusive. I suggested we call the police and try to sort it out, to which she told me to use the pay phone. Increasingly throughout the exchange this woman became more and more aggressive, waving her arms in the air, shaking her head and literally screaming. I can only liken it to being backed into a corner with an aggressive, irritated, snarling pit bull opposite you. I physically feared for my safety even though this woman was smaller and shorter than me. As I picked up the phone, she started screaming at me to get out. “Get out!” As she turned to go down the corridor screaming, I bolted out of there and went to the police station. I filed a theft report and checked into a nearby hotel. When I returned to collect my things, the most extraordinary transformation had taken place. She opened the door smiling sweetly and calmly told me I could go to my room and collect my things. As I was leaving, she politely adjusted my bill and helped me to the door. Bizzare. I’ve been telling this experience to my friends and family, all of who think it is appalling yet at the same time hilarious. La Directora is a funny character, like something out of a comedy sketch or an Almodovar film. It is funny in hindsight but at the time it was extremely upsetting and distressing. I am upset over the theft of €40 but the worst and most damage was caused by this la Directora’s actions. Either she employed a cheap scare tactic to quickly deal with the situation, which worked; or she lacks the personal and emotional control to professionally address a problem. I understand that at the hostel, they’ve probably seen it all and they may have felt like I was a scammer or trying to get free money. I wasn’t. My money was stolen, and the male receptionist later confirmed there was €100 in the wallet when I left it. Regardless, there is a proper way to deal with things in business and it wasn’t used. I will never recommend this establishment. Uncomfortable, unsafe, unstable and unprofessional.
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