"Ok, won't stay again"
This hotel was ok, but the decor is getting dated. It is not anything like the nice Indigo in San Diego, USA. We were not given clear instructions on breakfast and were to be charged double, but we worked that out. The room size was slightly larger than most Madrid stays. There were nice views from somewhat wrap-around windows. The room was very quiet […] and the windows did not allow to be opened. The lighting controls were odd - a switch out in the room controlled all the bathroom lighting. There is a very nice terrace on top. The bathroom was always a freezing temperature no matter what the rest of the room was set at. The staff was helpful but not especially nice and assumed a little too much when we had one guest come by. I don't feel I would stay again here. There are much bigger rooms and better values in the same area. Read moreGenuine Hotels.com guest review
"Wonderful! Just Wonderful!"
Great location, great facilities, beautiful atmosphere, kind and helpful staff, very yummy breakfast. One of the best boutique hotels I've stayed.Genuine Expedia guest review
"perfect location with awesome beds"
Not a single complaint. Be sure to finish each day on terrace.Genuine Hotels.com guest review
Very clean. Nice neighborhood. Close to metros and tourist sights. Yolanda at reception was exceptionally helpfulGenuine Expedia guest review
"Nice hotel centrally located."
Fantastic experience with multilingual staff. We chose this hotel blindly not knowing anything about the layout of Madrid. We were able to walk to many of the historic sites and never needed to use motorized transportation except to and from airport. Set in a bustling area with plenty of food and shopping choices.Genuine Expedia guest review
Room is fine. Location is convenient to metro and shopping.The lighting in the room is ridiculous. Have to use room key so the lights will turn on. Didn't always work.Genuine Hotels.com guest review
"Favorite hotel in Madrid"
I stayed at three different hotels in Madrid and this was easily my favorite. Great location, super cute room and very friendly staff! Will definitely stay here again.Genuine Hotels.com guest review
"Perfect for travel or business"
Hotel is brand new - super modern, chic and trendy. Everything was perfect. Location was ideal for sightseeing as well as grabbing a cab on Gran Via and heading off to a meeting. You can walk to any major sight within minutes and enjoy an amazing sunset from the rooftop pool and lounge. Breakfast was busy and often short on certain food items but for […] the price of this hotel, a complaint would not be acceptable. Amazing stay - WILL do it again! Read moreGenuine Hotels.com guest review
"Great Madrid stay"
Hotel Indigo is in a great central location. Close to all of the major sites. Hotel is clean and staff is knowledgable and attentive. Rooftop pool is a refreshing option to busy, warm Madrid.Genuine Hotels.com guest review
"Great hotel - steps away from Gran Via"
Hotel Indigo was clean and modern. We enjoyed 4 nights at the hotel. When the taxi drove us down Calle de Silva, we were a bit skeptical. Hotel is not exactly on the best street but it is literally steps away from Gran Via. When we first checked in, the room given to us smelled of smoke, however, the front desk was able to quickly solve the situation. […] Front desk was extremely courteous and Roberto was very personable. The hotel is new so everything was pretty much what I expected. Husband and I loved the showers - great water pressure. There was a Nespresso machine in the room with complimentary water which was a plus. There was also a safe in the closet for our use. The bed was comfy but the pillows were terrible. Too soft! We did not get to use the rooftop pool but it looked clean. The location of the hotel was nice - literally steps away from Gran Via and a short walk away from Puerta del Sol. I would def stay at this hotel again. Read moreGenuine Expedia guest review
"Very Good Hotel"
Very nice hotel but lots of noise during early morningGenuine Hotels.com guest review
"Very hip hotel, good service, ideal location"
This hotel is cool. Loved the murals in the public areas and in our bedroom. We couldn't have got a better location, though glad for an upper floor room as imagine closer to the road would have been noisy. The room was very warm, which was ideal for wintery Madrid, but a little small when both of us have luggage. Service was very good and friendly. […] Even though I was speaking Spanish, when the woman who checked us in and out spoke to my husband in English it was perfect. We ate in the Italian restaurant and the food was excellent and again good service. We also had room service which was very tasty. Would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
"Modern hotel in a good location for main sights"
This is a modern hotel recently refurbished in an excellent location for the main sights. We were in a delux room that was nicely decorated with an excellent bathroom. However, noise from the street below woke us up several times each night (we were on the 4th floor) - Sound-deadening is required for the rooms - this is critical. The buffet breakfast […] was very good (and was included in our rate) but when we asked for a cooked breakfast we were charged extra even though the cooked breakfast was cheaper on the menu than the buffet breakfast. Read moreGenuine Expedia guest review
"Very nice hotel , right on the city centre"
A delightful city break made all the better by staying at the Indigo hotel. A really nice clean hotel, with super staff who were consistently helpful. Highly recommended.Genuine Expedia guest review
"Excellent hotel in great location"
Comfortable & clean room. Location Central and right beside 2 metro stops as well as the fantastic shopping streets of Madrid. Would not hesitate to return.Genuine Hotels.com guest review
"Grown up family city break"
Excellent hotel that met our expectations. Great location a few steps from the Gran Via albeit in a side street. Typical of high standard set by Indigo. Boutique hotel, very clean, great food and customer service. Helpful staff pulled out the stops in helping us get tickets for The Champions League. Skybar and terrace with dinky pool were designed very […] well. Rooms were typical of size expected in city centre. Read moreGenuine Expedia guest review
"Modern central hotel"
During our seven night stay at the Hotel Indigo Madrid, we could not fault this modern boutique hotel,or the staff. The hotel is centrally located and one minutes walk from the metro station. Although meals are available at the hotel, there are also many cafés, bars and restaurants to choose from in the area.Genuine Expedia guest review
"Modern hotel in a central location"
Stayed here in business and would recommend it. Fab roof terrace with a small pool. Italian restaurant not too bad. Staff extremely friendly and helpfulGenuine Expedia guest review
"New boutique hotel"
Great location just off the Gran Via, and near tons of shopping, walking distance to Plaza Mayor, Puerta del Sol, and the palace. New hotel, still in great shape. Rooftop pool is more for show, as it is tiny and freezing cold. Good value.Genuine Hotels.com guest review
"Couldn't really ask for me"
Can't really fault this place. Only 2 minor points... I had an inner facing room so there was just a view of the wall - not that I cared about that. And the pool didn't really get sun until about 1pm, again - this isn't anything that really bothered me. Would defiantly stay again.Genuine Hotels.com guest review
"Brand new sparkly hotel"
The hotel is brand new (2 months old) the pool is freezing cold, but a great touch after walkign around the hot city all day (limited sun loungers - this could be improved) Breakfast is continental and fine.Genuine Hotels.com guest review
"Terrace and pool make the hotel"
Great hotel in a brilliant location. The pool and terrace make this hotel a great choice.Genuine Hotels.com guest review
"Modernes Hotel mit Schwächen"
Sehr neues und modernes Hotel. Leider ist das Internet sehr langsam, die Zimmer sehr warm und viel zu wenig Servicepersonal vorhanden.Genuine Hotels.com guest review
"bel hôtel mais service client limite"
Problème de chauffage, impossible de régler la température. Nous avons passé 2 nuits dans une chaleur étouffante d'une trentaine de degrés. Aucune réaction de la part du service de l'hôtel malgré le signalement du problème après la première nuit. Dommage car très bel hôtel, situé dans un quartier central. Chambre très jolie et bien décorée parfaitement […] fidèle aux photos en ligne. Le petit déjeuner n'a rien d'exceptionnel. Read moreGenuine Hotels.com guest review
Since it was open last April, it was very clean and nice. Location is very centered. the lady in reception was really kind and nice. Hotel itself was very good. (bettern than 5 star chain hotels) However, breakfast should be improved. normally, hotel breakfast in Madrid is wonderful, but there was no hot dish...not even scramble... Except breakfast, […] everything was perfect. Read moreGenuine Hotels.com guest review
"Nice Hotel with very professional team"
Very nice new hotel. Hotel team professional and friendly with big sense for service support.Genuine Hotels.com guest review
Todo muy bienGenuine Hotels.com guest review
"Indigo Gran Via - any time again"
We enjoyed our stay at the Indigo in Madrid very much. Just a few steps off Gran Via, this hotel is ideally located to visit all main tourist sites (Plaza del Sol, Plaza Major, Palacio Real, Chueca, Parque Retiro, Plaza de la Cibeles, Paseo del Prado). It is new and fresh with a modern look. The staff at reception did the impossible to get us a last […] minute restaurant table for New Years Eve! The only negative aspect of our stay was that the standard room we occupied had no window (only to a dark central atrium) - which didn't matter that much as we stayed at the room only for a good nights sleep. Great and very varied breakfast! Read moreGenuine Hotels.com guest review
位置佳，服务好，毛巾质量好，还有咖啡机。新年还有小礼物。Genuine Hotels.com guest review
位置相当好，出门就是格兰大街，步行2-3分钟就是绿线Callao站，设计比较赞，可惜我住几天，SKy Lounge在装修，要不在上面一边游泳，一边俯视马德里很爽的Genuine Hotels.com guest review
"Super Hotel in Top Lage"
Perfekt! Super modernes Hotel in top Lage. Alles liegt direkt um die Ecke. Das Zimmer war sehr schön eingerichtet und war sehr anspruchsvoll. Wir würden diese Hotel jederzeit wieder buchen.Genuine Hotels.com guest review
"A recommander vivement !"
Super ! Chambre propre, très confortable, spacieuse, bien insonorisée. Personnel très courtois, serviable. Hôtel design situé en plein centre ville dans une petite rue sans aucun charme mais ce n'est pas le principal.Genuine Hotels.com guest review
"nix zu meckern"
sehr sauber, alles noch sehr neu und hochwertig. gutes Fernsehsystem, fantastisch gutes Badezimmer. Essen im Hotel ausgezeichnet, dabei trotzdem preislich im Rahmen. Nähe zur Haupt-Einkaufsmeile und zu guter Bar-Szene. werde definitiv meinen nächsten Madrid-Besuch wieder hier verbringen.Genuine Hotels.com guest review
"titre bien placé"
A 2 pas d'une bouche de métro, à 10 mètres de la Gran Via, à quelques encablures de la puera del sol, de la plaza mayor, personnel accueillant faisant l'effort de vous comprendre malgré les difficultés de compréhension due à la langue. chambre spacieuse avec douche pratique peut être trop chaufféeGenuine Expedia guest review
"Sehr gutes Stadthotel in sehr zentraler Lage !"
Alle Sehenswürdigkeiten in der Innenstadt zu Fuß erreichbar.Genuine Expedia guest review
Velkomsten var helt perfekt, værelset var topmoderne med en personlig Halloween hilsen fra personalet, det varmet. Top faciliteter over det hele. Jeg var enormt tilfreds og lykkelig for at have booket hos Indigo. Jeg ser frem til at booke min næste tur til Madrid og selvfølgelig i mit andet hjem, hotel Indigo. Tusind tak for oplevelsen og glæder mig […] enormt til komme tilbage. På forhånd mange tak for en perfekt oplevelse. Giovanni Lorentzen Read moreGenuine Expedia guest review
Отель понравился. Удобное расположение.Genuine Hotels.com guest review
"Albergo centrale al buio"
La prima stanza assegnataci era completamente buia: la finestra dava su un muro altissimo che non lasciava filtrare alcuna luce. Dopo le prime rimostranze, nuova stanza: non oscurata, ma quasi! Nuovo colloquio alla reception: solo dopo aver segnalato che niente sul sito indicava che saremmo stati al buio, ci hanno spostati nella 3a stanza. Non buia, […] ma in penombra: per vedere il sole bisognava sporgersi e coglierlo d'infilata tra l'edificio dell'albergo e il palazzo di fronte! Read moreGenuine Expedia guest review
"Hôtel entièrement neuf!"
Notre séjour à l'hôtel Indigo était très agréable. L'hôtel et très central, le personnel accueillant, les chambres spacieuses et les lits très confortables ! La terrasse de l'hôtel était parfaitement convenable par temps de grandes chaleurs. Je recommande vivement l'hôtel Indigo pour un séjour à Madrid, et n'hésiterai pas à y retourner moi même !Genuine Expedia guest review
"Förlängd weekend i madrid"
Rent och snyggt. Synd att de förlagt frukost till källaren.Genuine Hotels.com guest review
Lokasi bagus, dekat metro, dekat shopping.Genuine Hotels.com guest review
"Goed hotel - prima centraal gelegen"
Ligging van het hotel is perfect. Inderdaad vlak bij allerlei bezienswaardigheden. Personeel is erg vriendelijk en de kamers zijn comfortabel en worden prima schoongemaakt. De WiFi werkt echt en in het hotel is ook een ruimte met computer/printer die te gebruiken zijn. Ontbijt is prima verzorgd.Genuine Expedia guest review
Erittäin kiva pieni design hotelli hyvällä sijainilla ja mukava henkilökunta. Kiva kattoterassi pienellä altaalla oli kuumien iltapäivien mukava piristys! Suosittelen lämpimästi!Genuine Hotels.com guest review
Cozy hotel with friendly staffs,very helpful for all kind of information, good locations,2-3 mins walk to the underground stations,comfy room and always replenish the toiletries,affordable price,highly recommended!Genuine Hotels.com guest review
Gutes Hotel mitten in Madrid. Preis/Leistung ist leider nicht top.Genuine Hotels.com guest review
Appena arrivato alla reception mi hanno detto di avere un problema di acqua e mi hanno mandato in un altro hotel, l' Hotel de las Letras, niente da eccepire sull' altro hotel, solo la distanza da piazza di Spagna, che dall' indico andavo a piedi da.quest' altro hotel necessitava il taxi, una spesa in piu' non preventivata, Antonio ColavecchiGenuine Expedia guest review
"Preis-Leistung einfach TOP!!"
Super Hotel! Reichhaltiges Frühstück, nettes Personal und direkt in der City gelegen. Man kann (fast) alles zu Fuß erreichen! Coole Dachterrasse.Genuine Expedia guest review
"Underbart hotell, rekommenderas starkt!!!!"
Tre månader gammalt hotell, nytt och fräscht, bara några meter från Gran Via. Det bästa var takterrassen, där man kan ligga och sola med utsikt staden. Gratis kaffe och vatten på rummet varje dag! Fantastisk frukostbuffé, trevlig och hjälpsam personal, tyst och lugnt på rummet (hade rum inåt gården), och bra städning. Enda minus är att det inte finns […] vanligt kaffe och tillgå, endast nespresso och att poolen var väldigt kall (samt möjligen att det bara fanns två hissar, så ibland fick man vänta lite). Rekommenderas starkt för alla som ska semestra i Madrid! Read moreGenuine Hotels.com guest review
"un hôtel en plein centre de Madrid"
bonne impression, service agréable, chambre à l'arrière bien calme, espace de rangement dans la chambre trop petit pour 2 personnesGenuine Hotels.com guest review
Nous avons eu une chambre qui communique avec une autre. Du coup, nous avons été embêtés par les bruits de la chambre d'a côté. La chambre n'avait pas non plus de lumière du jour, ce qui un peu dommage.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )