Room is fine. Location is convenient to metro and shopping.The lighting in the room is ridiculous. Have to use room key so the lights will turn on. Didn't always work.Genuine Hotels.com guest review
"Favorite hotel in Madrid"
I stayed at three different hotels in Madrid and this was easily my favorite. Great location, super cute room and very friendly staff! Will definitely stay here again.Genuine Hotels.com guest review
"Perfect for travel or business"
Hotel is brand new - super modern, chic and trendy. Everything was perfect. Location was ideal for sightseeing as well as grabbing a cab on Gran Via and heading off to a meeting. You can walk to any major sight within minutes and enjoy an amazing sunset from the rooftop pool and lounge. Breakfast was busy and often short on certain food items but for […] the price of this hotel, a complaint would not be acceptable. Amazing stay - WILL do it again! Read moreGenuine Hotels.com guest review
"Great Madrid stay"
Hotel Indigo is in a great central location. Close to all of the major sites. Hotel is clean and staff is knowledgable and attentive. Rooftop pool is a refreshing option to busy, warm Madrid.Genuine Hotels.com guest review
"Great hotel - steps away from Gran Via"
Hotel Indigo was clean and modern. We enjoyed 4 nights at the hotel. When the taxi drove us down Calle de Silva, we were a bit skeptical. Hotel is not exactly on the best street but it is literally steps away from Gran Via. When we first checked in, the room given to us smelled of smoke, however, the front desk was able to quickly solve the situation. […] Front desk was extremely courteous and Roberto was very personable. The hotel is new so everything was pretty much what I expected. Husband and I loved the showers - great water pressure. There was a Nespresso machine in the room with complimentary water which was a plus. There was also a safe in the closet for our use. The bed was comfy but the pillows were terrible. Too soft! We did not get to use the rooftop pool but it looked clean. The location of the hotel was nice - literally steps away from Gran Via and a short walk away from Puerta del Sol. I would def stay at this hotel again. Read moreGenuine Expedia guest review
"New boutique hotel"
Great location just off the Gran Via, and near tons of shopping, walking distance to Plaza Mayor, Puerta del Sol, and the palace. New hotel, still in great shape. Rooftop pool is more for show, as it is tiny and freezing cold. Good value.Genuine Hotels.com guest review
"Couldn't really ask for me"
Can't really fault this place. Only 2 minor points... I had an inner facing room so there was just a view of the wall - not that I cared about that. And the pool didn't really get sun until about 1pm, again - this isn't anything that really bothered me. Would defiantly stay again.Genuine Hotels.com guest review
"Brand new sparkly hotel"
The hotel is brand new (2 months old) the pool is freezing cold, but a great touch after walkign around the hot city all day (limited sun loungers - this could be improved) Breakfast is continental and fine.Genuine Hotels.com guest review
"Terrace and pool make the hotel"
Great hotel in a brilliant location. The pool and terrace make this hotel a great choice.Genuine Hotels.com guest review
Erittäin kiva pieni design hotelli hyvällä sijainilla ja mukava henkilökunta. Kiva kattoterassi pienellä altaalla oli kuumien iltapäivien mukava piristys! Suosittelen lämpimästi!Genuine Hotels.com guest review
Cozy hotel with friendly staffs,very helpful for all kind of information, good locations,2-3 mins walk to the underground stations,comfy room and always replenish the toiletries,affordable price,highly recommended!Genuine Hotels.com guest review
Gutes Hotel mitten in Madrid. Preis/Leistung ist leider nicht top.Genuine Hotels.com guest review
"Underbart hotell, rekommenderas starkt!!!!"
Tre månader gammalt hotell, nytt och fräscht, bara några meter från Gran Via. Det bästa var takterrassen, där man kan ligga och sola med utsikt staden. Gratis kaffe och vatten på rummet varje dag! Fantastisk frukostbuffé, trevlig och hjälpsam personal, tyst och lugnt på rummet (hade rum inåt gården), och bra städning. Enda minus är att det inte finns […] vanligt kaffe och tillgå, endast nespresso och att poolen var väldigt kall (samt möjligen att det bara fanns två hissar, så ibland fick man vänta lite). Rekommenderas starkt för alla som ska semestra i Madrid! Read moreGenuine Hotels.com guest review
"un hôtel en plein centre de Madrid"
bonne impression, service agréable, chambre à l'arrière bien calme, espace de rangement dans la chambre trop petit pour 2 personnesGenuine Hotels.com guest review
Nous avons eu une chambre qui communique avec une autre. Du coup, nous avons été embêtés par les bruits de la chambre d'a côté. La chambre n'avait pas non plus de lumière du jour, ce qui un peu dommage.Genuine Hotels.com guest review
"Zeer goede ligging"
Zeer mooie hotel met goede bedden, mooie badkamer en vriendelijk personeel, echt een aanrader om Madrid te bezoeken.Genuine Expedia guest review
"Good hotel "
09/20/14 HannaBegelman Bethesda, Maryland
The hotel is well located, small but comfy room. The bed was to soft .. liked the top roof view and the bar ... No complaints , just did not like the staff's attitude. As a gold IGH member I could check out at 2 pm and the reception confirmed it upon mu arrival however the next morning I was asked to check out earlier.. Other than that no complaints
"Great place to stay in Madrid. "
09/17/14 Abhishek P Dubai, Dubai, United Arab Emirates
We stayed at this property and thoroughly enjoyed. This property is centrally located and a stones throw away from the main avenue. Extremely helpful and courteous staff who made our stay comfortable. Very jazzy lobby which welcomes you. Minutest of details are addressed in the rooms. Very comfortable. Highly recommended if you ever visit Madrid.
"Quality people. Quality food."
09/15/14 Javier B Nashville, Tennessee, United States
Really a great location, in the main strip known as Gran Via, right in the heart of the city center. Superb service and if you like Italian food don't miss their restaurant downstairs. Sincerely worth a visit.
"Best of both worlds"
09/10/14 ClauClau82 Reading, United Kingdom
Great location and friendly efficient staff. The rooms are in the small side but have all the conveniences you are likely going to need. The rooftop terrace is perfect to unwind after work. Paying extra for a Superior room is only important if you are given a room on a high floor. Otherwise a Standard room is actually better shaped and €20 cheaper.
"People make the hotel"
09/08/14 ciaoLincoln Lincoln, United Kingdom
I stayed here with my wife for a long weekend and from initially getting to the hotel until leaving the staff were great, courteous, enjoyable and more importantly very professional. The location is great although the street entrance is not the best location but it has its advantages as it is just 20 metres from the main Gran Via. The rooms were excellent and I thought spacious enough for a good relaxing break and the one I had was large for two people. I normally go out for breakfast but had breakfast in the hotel which was very reasonably priced for the very nice offering and you had the privacy of the hotel with good staff. Great hotel and would recommend to anyone, both old and young.
09/03/14 FABIORItalia ITALIA
I have booked this hotel via internet, since I am part of the fidelity program I found a welcome message, internet free and a fruit plate, that is always welcome due to the local Madrid temperature. My room was located at 6 floor, I suggest you to ask for get a room over the first 2 floors to avoid to hear sounds when relaxing. On the 11 floor there is a pool bar with a swimming pool and on the 12 floor there is a small terrace with a view of Madrid. I found this hotel is quite new (refurbished) with a kind of new trendy style for furniture's. I can recommend this hotel as nice and relaxing (at least on my floor) and close the main city center, is also very close to the main subway chain.
"Good modern new hotel"
09/01/14 Micgp London, United Kingdom
This is a modern hotel and brand new just off Grand Via. I had very good customer service on the whole, especially at the bar. Great location, within walking distance of many of the main tourist attractions. Also easy to get from the airport using the Metro on line 8 then 10 to Plaza de Espagna, and then it's a five min walk along Grand Via. Staff recognised me as a platinum member of IHG on check in and I received free premium wifi and a welcome drink. The wifi is very fast. Rooms are well appointed but small (that's Madrid) and don't expect a view at all. However there is a pool and small bar at the top to relax and you get the sunshine up there. Beds are really comfortable. The place was exceptionally clean. But... I was given a connecting room. It was very loud from next door. I could hear everything from general talking, to the tv, to all bathroom sounds and even to the man next door snoring. Not great. You go to a hotel to get a good night sleep and that I didn't get. When I asked if another was free on the first day I got a quick "no". Not so major, but they advertise a Nespresso machine in your room which is good but they use some real but mainly fake nespresso capsules which was disappointing. One just served water and not coffee! They also have two of the slowest lifts ever and I waited ages one morning for one to arrive. Ages! Thus I can't give five stars. On the whole a good hotel, but unless I was guaranteed a quieter room I wouldn't return.
09/01/14 MySK2014 Orebro, Sweden
Very nice staff, indeed very nice hotel. A bit noice from the street as we had a room into the street. Room was excellent, cleaned every day. Pool and area around was really nice kept. View over the Town.
"Great location and service as expected "
08/30/14 Aammaarr London, United Kingdom
Spent a day on transit with family and a great location truly. Apart from the adult entertainment right opposite the hotel this is a classy hotel as expected from a IHG hotel chai. Very friendly staff and very very clean hotel. Keep up the good job.
"Excellent service and facilities"
08/30/14 OzBevy Sydney, Australia
This hotel is in a great location to explore Madrid. The room was quite small but well appointed with excellent facilities. All of the staff were extremely efficient, polite and very friendly. The level of customer service was outstanding. We had a street facing room on a high level and we would recommend selecting these rooms. We were upgraded to this room as Gold Elite members and we were very pleased with outlook and large window that provided light to the room. We would certainly recommend tis hotel.
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