All hotels in Berlin, Germany
1 room, 2 adults
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Wilhelmstrasse 48BerlinBE10117Germany, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.1 / 5Good

Score breakdown (from 10 reviews)

  • Location
    Great location
  • Service
    Service is adequate
  • Comfort
    Uncomfortable
  • Room
    Room is not nice

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
The situation of the hotel excellent, close to everything !!! The room was very small.
Genuine Hotels.com guest review
1 night business trip Feb 25, 2016
Gregory
IE

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Simple y muy bueno"
Podrían mejorar espacio para guardar equipaje mientras se espera check in o posterior a check out
Genuine Hotels.com guest review
1 night family trip Apr 6, 2016
A Traveler
CL
4.0 / 5Excellent
"Готель на декілька днів"
Готель гарний, чистий, але дуже простий. Це хостел, тому все по мінімуму. З плюсів: - гарне місцезнаходження - наявність кухні (є змога харчуватися у готелі і не переплачувати у кафе) - безкоштовний вай-фай З мінусів: - номера дуже прості (не затишні) - вартість перебування завелика як для такого рівня готелю - додатково здирають 10 євро за прибирання, навіть якщо ви перебуваєте всього одну добу - спільна ванна кімната у коридорі
Genuine Hotels.com guest review
2 night romance trip Jan 8, 2016
Vasyl
UA
2.0 / 5Fair
"nur Lage topp"
Wir mussten schnell nach Berlin und haben speziell in der Wilhelmstraße nach einer Unterkunft gesucht. Das ist an dem Hostel aber auch das einzig positive. Es wird dort nur Englisch gesprochen, falls überhaupt jemand da ist. Im Zimmer roch es muffig. Es gibt keinen Schrank mit Tür. Beim Buchen hieß es "eigenes Badezimmer". Es handelte sich um ein Gemeinschaftsbad und -dusche. Für den nicht mal in Ansätzen vorhandenen Komfort war der für Berlin sicher äußerst günstige Preis noch zu teuer.
Genuine Hotels.com guest review
Response by All Suites Hostel Brandenburg Gate
Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung. Es freut uns, dass Sie die Lage unseres Hotels loben. Umso betroffener macht es uns, zu lesen, dass während Ihres Aufenthaltes nicht alles zu Ihrer Zufriedenheit war. Wir möchten uns auf diesem Wege für die entstandenen Unannehmlichkeiten entschuldigen und versichern Ihnen, dass dies nicht dem Standard entspricht, den wir an uns selbst stellen. Unser gesamtes Team arbeitet an einem einwandfreien Zustand unseres im Sept.2015 neu umgebauten und neu eröffneten Hotels. Wir haben das gesamte Hotel inkl. Möblierung und alle Badezimmer komplett modernisiert und umgebaut. In unseren modern eingerichteten Zimmern befinden sich bequeme Boxspringbetten mit Nachttisch, ein offener Kleiderschrank und/oder eine Garderobe. Sie verfügen über große, helle Fenster, stylische LED-Lampen an der Decke und den Wänden. Die Bäder können entweder gemeinschaftlich genutzt oder auch direkt mit dem Zimmer verbunden, dh. von dem Gast exklusiv genutzt werden. Vielleicht freut es Sie zu hören, dass wir derzeit gemeinsam mit verschiedenen Agenturen an einem Konzept arbeiten, um das Traditions-Hotel erfolgreich ins nächste Jahrhundert zu begleiten. Wir würden uns freuen wenn Sie uns bei Ihrem nächsten Berlin-Aufenthalt noch eine Chance geben würden! Mit herzlichen Grüßen aus Berlin, Ihr BnB near Brandenburg Gate Berlin
2 night family trip Dec 16, 2015
Robert A.
DE
4.0 / 5Excellent
"Veldig fornøyd"
Veldig hyggelig sted å bo, sentralt mellom Potsdamer Platz og Brandenburger Tor
Genuine Hotels.com guest review
1 night family trip Dec 4, 2015
Sven Kjetil
NO
2.0 / 5Fair
"Just for basic needs."
The shower broke the first day and was not repaired during our stay (three nights).
Genuine Venere guest review
3 night business trip Nov 18, 2015
Henner
ES
1.0 / 5Poor
1. zusätzliche Kosten von 15,00€ beim einchecken vor 14.00 Uhr und nach 18.00 Uhr, so dass man gezwungen wird die Nachmittagsveranstaltung zu verlassen. 2. Zusätzliche Kosten von 10,00€ für die Reinigung. 3. Für den Preis bekommt man in Berlin besser ausgestattete Zimmer in anderen Hotels
Genuine Hotels.com guest review
1 night business trip Oct 15, 2015
A Traveler
DE
4.0 / 5Excellent
"3 tolle Tage in Berlin :)"
Wir waren zu fünft in Berlin und hatte 3 tolle Tage. Von der Suite aus konnte mann vieles schon fußläufig erreichen. Für alle weiter entfernten Ziele hatten wir eine U-Bahn Haltestelle direkt vor der Tür. Auch wenn die Austattung nicht auf den neusten Stand war und es (wie bei vielen selbst zuhause) kleine Mängel in der Wohnung gab, passt hier der Preis top zur Leistung!
Genuine Hotels.com guest review
2 night family trip Oct 5, 2015
Carsten
DE
2.0 / 5Fair
Genuine Hotels.com guest review
2 night family trip Mar 27, 2016
Pia
FI
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night romance trip Oct 20, 2015
A Traveler
CH

TripAdvisor reviews for Brandenburg Gate Hostel

Overall rating:Based on 24 traveler reviews

Most recent traveler reviews:

Overall Rating
"Horrible reception last Friday afternoon"
04/13/16 pdh124 Amsterdam, The Netherlands
We checked in last Friday afternoon. The reception is very unfriendly. This girl wasn't used to guests. Very hostile attitude. The toilet door could not be locked. One of the windows in the room was broken (couldn't close). There are not enough showers. It has no decoration or ambiance and is basically equipped with minimal lights and a lack of furniture. Please do yourself a favor and stay elsewhere. We for sure will come back to Berlin and stay in another hostel.
Overall Rating
"Nice rooms, shocking staff"
03/07/16 Toby F Rugby, United Kingdom
The rooms here have recently been refurbished to a very contemporary feel, are clean and comfortable. The location is really quiet and peaceful which is great, there are restaurants within 2-3 mins walk and it is convenient for the U-bahn. However it is hard to find as it is in a residential / office building with no external signage, just a name on the doorbell. What lets the hostel down are the staff. We had arranged a 'late' book-in (they charge 15EUR to check in after 6pm) and said we would be there between 1900 and 2000 depending on when our train arrived - at 1920 they were texting me asking where we were! There were eight of us staying in three rooms, but we had to pay all together as they wouldn't divide the total cost between us. The hostel is not staffed during the night, they only come when there are guests checking in, and we were told that when we left we should just leave the keys in our rooms. No idea what you would need to do in an emergency. When we got back to the hostel after dinner the key wouldn't open the front door and snapped in half in the lock - luckily we managed to get it out and use the key from another room to get in. As there were no staff there we threw the broken key in the bin and went to bed. When we checked out we explained what had happened and they didn't believe us, and demanded 50EUR for a new key, even when we found the broken pieces to show them! If they sorted the staffing out properly this could be a really great hostel.
Overall Rating
"Nice location, but residential=quiet and poor staff"
02/04/16 ElaDekankova Bratislava, Slovakia
Small rooms but all I needed for a 2-night stay with my boyfriend. All white decorated with a feeling of a perfect cleanliness. The location wasn´t of that kind we expected. It was very quiet and impossible to find a bar or restaurant nearby open after 10 pm. It was rather luxurious, residential, surrounded by embassies and high-end chain hotels. Good starting point for exploring the city, I would say. Just the service I would call "zero-level" and after 6 pm you pay extra 15 eur for a late check-in
Overall Rating
"Great"
12/10/15 Santiago A
The place is super well located, and it has everything you need. The rooms are as good as you need them I would recommended every time. The hotel has train station nearby, it is also close to the Berlin mall and the Brandenburg gate. The administration has around 4 people 2 of them don't speak English very well so the communication is a bit hard. Everything is at walking distance if you are brave enough
Overall Rating
"Need to get their act together!"
08/13/14 Richard_Norton_13 Ski Municipality, Norway
We booked a room at “Hostel near the Brandenburg Gate” in Berlin for 3 nights from August 07.2014 € 162. I received the confirmation email shortly after booking at 6 minutes after midnight on August 7. We arrived shortly after 13.00 because I wanted to show my friend around Berlin. Actually Wilhelmstr. 48 is almost a kilometre walk (800 m) to the Brandenburg Gate but whatever. I found Wilhelmstr. 48 but absolutely no trace of any hotel, hostel, zimmer etc. I asked in the flower shop on the corner but they had no knowledge of any hotel. I walked down to a restaurant on the other corner and was directed to a hotel a few blocks away. This was not the correct hotel. Eventually someone in the restaurant told me to ring on the name “Kirchner”. I was told this was on the third floor. On the third floor was informed that the “hotel” was at a different location about 2 km away at Fischerinsel 6. They had sent me an email informing me of this at 12:31. I was given the keys and sent on my way. I drove there expecting to find something that looked like a hotel or hostel. Eventually I found out that the “hotel” is actually a three-bedroom private apartment in a 20 story apartment building. We open the door and found a couple suitcases and women’s clothes scattered about the living room and kitchen. We put our things in bedroom number one. We had now used about three hours at this crap. We left the “hotel” at around 17:00 to use what was left of the day to walk around and eat dinner. When my girlfriend and I returned about 22:30 and tried to open the lock someone on the inside was trying to prevent us from entering. I finally managed to turn the lock and force the door open a little bit. There was a rather surprised Turkish girl in her early 20s. We told her we were living there and she said “No!” I actually forced my way in, opened the door to bedroom and showed her our things and the receipt. She thought she was renting the place to herself. I feel sorry for her because she was not properly informed by the hotel. I also wonder what would've happened if I was not the companied with my girlfriend. The next day to men arrived in bedroom number three. There was no key to the bathroom! I apologize to the guy who was sitting on the toilet when my girlfriend opened the bathroom door! Aside from no key to the bathroom door the apartment was fairly clean. It had a refrigerator, microwave, stove, cooking utensils and a washing machine in the bathroom. The free internet functioned well.
Overall Rating
"Mix-up and additional payment"
06/10/14 Leszek R Krakow, Poland
1. I booked room in a hostel 2. One day before arrival i was informed that "due to major construction measures on the building complex and the complete hostel, the accommodation in the hostel is not guaranteed between" and that "We would be grateful if you cancel your reservation" One day before arrival it is almost imposible to find another hostel with free rooms so i didn't cancel it. 3. I didn't cancel reservation and confirmed that i ll be in hostel at 9 a.m but i can check in later if there is a problem. 4. Hostel confirmed my reservation but the adress was changed. I recived apartment with good conditions but it was located much farther from the city center. 5. I need to pay additional money: 10 EU for cleaning and 15 EU for early check in (notice that i informed that i can check in later if there is a problem). All in all: Good conditions but completely different from offer on budgetplaces.com. There was no information about additional payment.
Overall Rating
"Great location but your booking may not be as seemed"
05/12/14 cityowl007 London, United Kingdom
Overall, this place is not bad and the location was very good. However, we were misled about the occupancy - we thought that we had exclusive access to our floor / apartment, when actually we were sharing with other people. The hostel manager had her office in our living room, which is a bit weird. Also, they tried to charge us extra for cleaning (and at an extortionate rate too). The facilities are ok but one shower between 15-20 people is not good enough. Also the shower itself is rubbish.
Overall Rating
"Two words best summarizes it: horrible and awful."
12/30/13 Alex A Paris, France
This hostel is a mere medium sized flat whereby most rooms were converted into suites - the service is horrible: the person did not speak any English nor German and is never there - we had the same stinky towels for 4 days - the location is noisy: downstairs lies a restaurant with loud early morning truck deliveries - it often becomes impossible to sleep because of constant door slam noises from the occupants ( as the 6 rooms share one single small bathrooms) - I have traveled over 50 countries and stayed at hundreds of hotels and I would not hesitate placing this one at the top 2 worst. For 150 bucks a night one can definitely get MUCH better, especially in Germany. Our room resembled a prison cell with white walls and no furniture in its 9 square meters ... Awful. My advice is to avoid this place-
Overall Rating
"From Hostelworld community..."
04/01/13 Jeremy P Stuttgart, Germany
The Brandenburg Gate Hostel is an amazing Hostel for people searching low budget accommodation with excelent conditions. It's really close to Brandenburg Gate so you are close to everything that matters in Berlin.
Overall Rating
"Enttäuscht"
04/05/16 sarahgV7898VT Pirmasens, Germany
Da wir eine Panne während der Fahrt hatten, hatte Ankunft sich stark verzögert. Nach dem wir das Hostel erreicht hatten war Tür verschlossen, auf unser Klingeln wurde nicht reagiert und ans Telefon ist auch keiner ran. Somit durften wir uns irgendwo eine Notunterkunft suchen. Nach E-Mail Kontakt wurden wir hingestellt als wenn wir uns das aus den Fingern gezogen hätten. Bin sehr enttäuscht
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