All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
109 - 113 Gunnersbury Lane, Acton, London, England, W3 8HQ, United Kingdom, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
3.0 / 5Good

Score breakdown (from 70 reviews)

  • Location
    Great location
  • Value
    Best value for money
  • Breakfast
    Breakfast is average
  • Cleanliness
    Dirty
  • WiFi
    Bad internet service
  • < Previous
  • Page 1 of 2
  • Next >
5.0 / 5Outstanding
friendly hotel, near the tube
Genuine Venere guest review
Other trip Sep 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel a bit too far from the main atractions"
It's a hotel just for sleep, nothing else. It's a bit far away from the downtown and the main sightseeigns but it's a good hotel anyway, great for a budget trip. The surrounding neighborhood has some great cheap places to eat and a metro station realy near. I have a good stay here, if you're looking for luxury go to another place, but if you want just a nice place to sleep in a expensive city as London, this is your place.
Genuine Hotels.com guest review
3 night trip Aug 6, 2014
Nicolás Pérez
US
3.0 / 5Good
You get what you pay for. We only needed accommodation for one night, for £50 more we could have had a 2 bed apartment, which in hindsight would have been better than just one room with five beds in as I have 4 kids under the age of 6 so when they went to bed, we had to go to bed. It was functional and the staff were great.
Genuine Venere guest review
Other trip Aug 7, 2014
A Traveler
US
2.0 / 5Fair
"Barely adequate"
The hotel was barely adequate for one night. Up two flights of steep steps.. Fortunately, we had only carry on luggage.Had to keep windows open for any air, and this was not a hot day. The room was tiny. WiFi did not work in our room, only downstairs.The staff was nice and tyhe breakfast good.
Genuine Hotels.com guest review
1 night trip Jun 15, 2014
traveller
US
3.0 / 5Good
"Great location, mediocre hotel"
Fantastic location - 1/2 block from the Acton Town Tube stop. Convenient to Heathrow and not that far from Central London. Staff was very nice and accommodating. However, this is a Spartan hotel. The single "basic" room does not include a bath (it's down the hall and shared); this was not clear when I booked. The staff was able to upgrade me to a double with bath for a reasonable amount. But, the room was still extremely "basic"! Bath mat was dubious, light over the sink didn't work, exactly two towels were supplied, bathroom door could not open fully due to hitting the bed, etc. On the other hand, the room came with a microwave and small fridge. I'd say it was fine for a single night's stay and considering the price, and I might even be back due to the outstanding location, but this hotel isn't much more than a Motel 6, or perhaps not even that.
Genuine Hotels.com guest review
1 night business trip Mar 15, 2014
A Traveler
US
2.0 / 5Fair
"You get what you pay for"
The hotel is family run and is OK. It is about 20 minute by metro from downtown and is right at a metro station. The place is kind of run down but it was cheap. If I had to do it again I would spend the extra money to get a chain hotel closer to downtown. It would be more comfortable and I would rather spend my time seeing the sight rather than riding the tube.
Genuine Expedia guest review
Other trip Dec 6, 2013
Kevin
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"The Hotel you'll regret if you stayed !"
NIGHTMARE ! The cleaner has no manor at all, woke me up at 9:00 while I still in bed, try to finish her job early. Even use the key to come into my room when I was in the toilet . I was shouting to the door ask her not to coming but she pretends couldn't understand ENGLISH ! And Fire alarm was on for no reason in the morning ! WARNING : STAY AWAY FROM THIS HOTEL ! You'll get nothing but nightmare
Genuine Hotels.com guest review
2 night trip Nov 5, 2015
lei
IE
4.0 / 5Excellent
Very reasonably priced for the location, and I found the stay relaxing and the guys were helpful. I would deffinately stay again
Genuine Hotels.com guest review
4 night business trip Nov 23, 2015
Tristan
GB
3.0 / 5Good
"You get what you pay."
The stairway to the 2nd floor where I was allocated a room was narrow, which made it difficult to take my suitcase up and down the narrow staircase. Also, the soap provided in the bathroom couldn't lather and so wasn't suitable for body washing. Apart from these, I think my stay was good for the price I paid.
Genuine Hotels.com guest review
1 night business trip Nov 21, 2015
Augustine
ZA
3.0 / 5Good
"Cheap and Cheerful"
It was not a purpose built hotel being more like a cheap boarding house than a hotel. The breakfast was served in another building about 100 yards walk away. Fortunately it was not raining at the time. We chose it because it boasted a car park, but the entrance was steep and narrow and you had to reverse out the narrow drive on to the main road. It was OK for one night, but I wouldn't use it again.
Genuine Hotels.com guest review
1 night romance trip Nov 26, 2015
G
GB
1.0 / 5Poor
"Dirty sheets with someone else's knickers"
The totally says it all. Whilst the one female receptionist was very helpful, every other staff member I encountered was rude or made us feel very uncomfortable, as a group of three women. Remarks, winks and rude when we turned up to breakfast at 9.10am. Breakfast was he to close at 9.30am and we were told to hurry up because we were "late". Very basic breakfast and when I enquirers do as to whether they had brown rather than white toast, I was given a dirty look. The room was dirty - stains and even, to our HORROR a pair of dirty knickers in the bed when we turned down the bedsheets. Mound in the bathroom and generally unkept. The only plus was it was right opposite the tube. We won't be staying here again!
Genuine Hotels.com guest review
1 night trip with friends Oct 31, 2015
A Traveler
GB
4.0 / 5Excellent
"One night stop-over for Heathrow"
Well priced and convenient for Heathrow being a short walk from Acton Town Tube Station. This is a small hotel similar to others that are converted residental properties, but unlike some my room had room to move around in, even with a double bed and a large suitcase. The newly furnished en-suite bathroom was as big as the bedroom. I hope all the en-suite rooms are similar as I am planning to use this hotel again when I have a morning flight from Heathrow. The receptionist was courteous and efficient.
Genuine Hotels.com guest review
1 night trip Sep 7, 2015
A Traveler
GB
3.0 / 5Good
"Okish, if you are not too fussy."
If you are not too fussy, this is basic and rather run down but cost effective accommodation with clean bedding. It has limited car park but public transport very close and Acton Town tube almost across the street.
Genuine Hotels.com guest review
4 night business trip Sep 7, 2015
A Traveler
GB
4.0 / 5Excellent
Very pleasant hotel, great value for money. Will most definately stay again
Genuine Hotels.com guest review
1 night business trip Aug 19, 2015
Craig
GB
5.0 / 5Outstanding
Staff was kind and ready to help, place was clean. Hotel is literally 20 meters from underground. I'm definitely happy to go there again.
Genuine Hotels.com guest review
3 night business trip Jul 23, 2015
Stefan
GB
2.0 / 5Fair
There isnt much to say, I checked in and right off the bat felt a little uncomfortable. My room and the bathroom were nto great but I wasnt expecting much as I only stayed here because it was last minute and during the high season. I wouldnt recommend staying here.
Genuine Expedia guest review
Other trip Jul 21, 2015
A Traveler
GB
2.0 / 5Fair
"Disappointing"
The room was ok, it was a one night stay but anymore & I would probably be crying! We were nearly turned away from breakfast in the morning, arrived for breakfast at 8:50am & told it might not be possible!! Fuming comes to mind! Did get served. The reception staff had little customer service skills. Would I return - NO. Have stayed in a hotel worse but this doesn't get my vote.
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
Natasha
GB
1.0 / 5Poor
"Never again!"
This hotel is nothing more than a hostel. Dirty, uncomfortable rooms. Very worn beds, shower that didn't work, appalling breakfast.
Genuine Hotels.com guest review
1 night business trip Nov 25, 2014
Kathryn
GB
1.0 / 5Poor
"DISGUSTING"
This hotel was not clean at all, it was disgusting from the bathroom to the bedding, refused to stay.
Genuine Hotels.com guest review
1 night business trip Sep 30, 2014
garry
GB
2.0 / 5Fair
"Room Facilities is not good"
When I arrived at the hotel at 10 pm I had to pay first and then i went to the room which I did not like because I would have preferred to pay at the end when I check out. My room was very warm and air ventilation was not very good I had to leave the windows wide open all night and it still did not make a difference. My kids were very tired and they complained to me that they can't sleep. On the second day when I arrived at my hotel I had no soap, shampoo or milk to even have breakfast in bed! However the staff was very good when we went down to eat breakfast.
Genuine Expedia guest review
Other trip Jul 31, 2014
hitendra
GB
4.0 / 5Excellent
"Lovely stay"
The hotel is lovely, close to local shop, right next door, and some fast food places. Also there are few public houses down the road. The underground station is just around the corner too and there is bus stops situation near by also. The staff are very pleasant, friendly and approachable. Breakfast was simple, cereal, omelettes on request, toast,tea and coffee also juice which were tasty.
Genuine Expedia guest review
Other trip Jun 25, 2014
Faye
GB
5.0 / 5Outstanding
"Very friendly, and carpark"
The lady on reception was extremely friendly and helpful. It was great being able to park the car before check in time so we could go into London by tube. Breakfast was great - plenty to eat. Could do with a bit of a spruce up, but fine really. Our room had a build up of dust and fluff around the fridge and behind the door to the shower room, but apart from that the beds were clean and comfortable. We picked this place because of the parking and the price.
Genuine Hotels.com guest review
1 night trip Feb 22, 2014
MLJ
GB
2.0 / 5Fair
"Tired and Depressing"
Start with the positives - the location is fine, and the staff were all helpful and friendly. I was offered a choice of rooms, but the first one was cold and the radiator ddin't work... so I went for the second one. The decor was eye-watering - lurid yellow paint throughout. The bed was comfortable enough, but the room was not much bigger than the bed. There was a noisy fridge in the room, which buzzed all night. The cleanliness was very poor - mould in the fridge, shower screen not clean, someone else's half used toiletries left in the bathroom, paintwork was scuffed throughout the hotel etc. There was a desk in the room - but no plug point, what use is that? The car park was small, and was already full when I got to the hotel at 7pm. Breakfast was OK, but as uninspiring and lacklustre as the rest of the hotel. It's OK value for money, I guess. I won't be staying there again.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2013
A Traveler
GB
1.0 / 5Poor
i hope never again...
Genuine Hotels.com guest review
1 night trip Dec 11, 2013
A Traveler
GB
2.0 / 5Fair
Disappointing rooms. In winter switching off heating between 9 AM to 5 Pm is unacceptable
Genuine Expedia guest review
Other trip Nov 25, 2013
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
ΤΟ ΜΟΝΟ ΚΑΛΟ ΠΟΥ ΕΙΝΑΙ ΚΟΝΤΑ ΣΤΟ ΜΕΤΡΟ ΜΕ ΑΜΕΣΗ ΠΡΟΣΒΑΣΗ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ
Genuine Hotels.com guest review
1 night trip with friends Jan 16, 2016
A Traveler
GR
3.0 / 5Good
"yiban"
yiban
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2015
A Traveler
CN
4.0 / 5Excellent
"方便,舒適酒店"
一間方便,舒適,價格合理的酒店
Genuine Hotels.com guest review
1 night family trip Nov 1, 2015
SinnYan
HK
3.0 / 5Good
"On est loin de l'hôtel typique de la photo"
Au vue de la photo, nous nous faisions une joie d'être dans un hotel typique anglais. Nous avons vite déchanté. Nous étions dans le bâtiment se trouvant à l'arrière tout carré. Au 2ème étage dans une chambre pour 4 personnes. On voit bien que c'est assez simple, mobilier basique mais vu que nous n'y étions que pour dormir ce n'était pas grave. Pas de volets ni de rideaux occultant et vu que nous avions un lampadaire juste devant, la chambre n'a jamais étaient dans le noir. La gare de métro est juste à côté facilitant les visites. Côté petit déjeuner : croissant, toast, confiture, céréale, jus de fruit. Rien d'extraordinaire. Pour les boissons chaudes thé, café ou lait chaud mais pas de chocolat, dommage pour les enfants. Dans la chambre une bouilloire avec thé et café. Le personnel est agréable mais pas un mot de français. Avec notre anglais très approximatif c'était un peu compliqué. Niveau prix 275 euros pour 2 nuits à 4 inclus les petits déjeuner. Par contre, en ce moment travaux dans le bâtiment d'à côté y compris samedi et dimanche. Autoroute juste à côté génial quant on arrive du tunnel sous la manche par l'autoroute M4 et sur place parking gratuit. Wifi gratuit et télé dans la chambre mais pas de chaine en français. Dans l'ensemble assez calme sauf quand les voyageurs arrivent/partent et claquent les portes de leur chambre.
Genuine Expedia guest review
Other trip Sep 27, 2015
A Traveler
FR
4.0 / 5Excellent
"アクセス良し、値段良し"
外観はボロいが、部屋は広い上、オートロックであった。 アクトンタウンはアクセスが良く、観光する上ではとても便利だった。
Genuine Hotels.com guest review
4 night trip with friends Sep 8, 2015
A Traveler
JP
1.0 / 5Poor
Heruntergekommenes Hotel mit Schimmel im Bad. Unfreundliches Personal an der Rezeption.
Genuine Expedia guest review
Other trip Aug 3, 2015
A Traveler
DE
2.0 / 5Fair
"OK för kort vistelse"
Bra att det fanns riktiga sängplatser för 5 personer. Servicen kunde ha varit bättre.
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
Mats
SE
3.0 / 5Good
駅から近く、わかりやすいところにありました。エレベーターが無いため、大きな荷物があるときは少しつらかったです。
Genuine Expedia guest review
Other trip Jul 24, 2015
Takashi
JP
2.0 / 5Fair
"アクトンタウン駅から近くで便利!"
古くて施設はイマイチだが、スタッフや朝食、アクセスの良さ、3人で一緒に泊まれて、値段もそこそこなので、割り切れば有り? ツインかトリプル以上で3泊以上したらヒースロー空港まで無料で送迎してくれるらしいが、私は2泊だったので、残念ながら対象外だった。
Genuine Expedia guest review
Other trip Jul 15, 2015
A Traveler
JP
3.0 / 5Good
"Mefiez-vous des commentaires !!!!!"
Le séjour s'est parfaitement déroulé, malgré les avis négatifs consultés. Le propriétaire de l'hôtel n'est pas très aimable, contrairement à ses employés. J'avais pris la précaution de téléphoner avant afin de connaître le positionnement des chambres (cour, rue...) il m'a répondu chambres (2) sur cour. Or une seule chambre était sur cour. La rue est très passante et bruyante : nous n'avons pas dormi !! De plus la chaleur était telle qu'on ne pouvait dormir fenêtres fermées.
Genuine Hotels.com guest review
3 night trip with friends Jun 30, 2015
Murielle
FR
1.0 / 5Poor
・チェックイン開始時刻を過ぎて、到着した際、ホテルの鍵が閉まっていた。ドアの外の呼び鈴を数分鳴らすと、やっと受付係が現れた。 ・チェックイン後、掃除係に部屋に案内されたが、掃除係が部屋の鍵を持っておらず、部屋でそのまま待つように言われた。が、30分待っても掃除係は戻って来なかった。 ・部屋に備え付けの電話がない為、もう一度フロントまで行くと、さっきの受付係とは別の受付係になっており、もう一度チェックイン用紙を書く様に言われる等、事情を説明するのに時間を要した。 ・ただ、この時、ホテルのオーナー夫婦が親切に話を聞いてくれた(この点は高評価)。 ・その後、部屋のティースプーンが補充されておらず、受付係にくれる様に頼むと、後で部屋に届けると言われたが、結局持って来なかった。 ・冷蔵庫の中の、前の宿泊者の残り物がそのままになっていた。 ・シングルルーム(50£)の場合、部屋に匂いがこもっている感じはあった。 ・シングルルーム(50£)の場合は、トイレとバスルームは共用。 ・食事時間は、07:00-09:00(日曜は、07:30-09:30)。内容は、パン、ゆで卵、シリアル、ヨーグルト、果物。コーヒー又は紅茶。 ・全体として、これ以上ランクは下げたくないギリギリのところかな、という感じです。もっと酷いレビューのホテルもあるところを見ると、節約旅行でかつ、色々な場面に対応出来る自信のある人には、ギリギリ許容出来るレベルではないでしょうか。
Genuine Expedia guest review
Other trip Jun 9, 2015
Jackie
JP
2.0 / 5Fair
"Un hôtel pour les personnes de passage (court)"
Si vous recherchez un hôtel pas trop loin du centre (25mn en métro) et que vous avez le sommeil lourd, cet hôtel est fait pour vous. Le personnel y est accueillant et très poli. C'est un plus si vous avez la moindre question. Les murs des chambres sont extrêmement fins. Si vous êtes sensibles au bruit de vos voisins de palier (discussions, télé, pas lourds dans l'escalier...), passez votre chemin. Les chambres sont équipées d'une télévision et d'un petit réfrigérateur. En revanche, n'attendez rien du petit déjeuner continental hormis du lait, du thé et des fruits : céréales servies dans leur boîte, pain de mie grillé, toastinettes en guise de fromage, jus de fruits en brique...Au final, c'est un hôtel d'appoint propre et accessible mais en aucun cas un hôtel 2 étoiles.
Genuine Expedia guest review
Other trip May 12, 2015
Fabe
FR
3.0 / 5Good
"Only plus is being very close to the station"
Nothing much to say. Clean room without toilet/bathroom for 50 GBP. Not too happy about the haggling when checking out and wanting to leave my luggage for a few hours before catching my flight at Heathrow. The gentleman at the reception asked for 5GBP/luggage, but when pushing for a VAT receipt, we settled for 5GBP for the lot without receipt...
Genuine Hotels.com guest review
1 night business trip Apr 20, 2015
A Traveler
FR
3.0 / 5Good
"リーズナブル"
地下鉄の駅直近という絶好のロケーションに加え、駐車場付き、朝食付きでとてもリーズナブル。その点を考慮すれば、部屋がかび臭く、建物も古い団地のような安い作りであることもそれほど問題ではないでしょう。
Genuine Hotels.com guest review
2 night family trip Apr 5, 2015
A Traveler
JP
4.0 / 5Excellent
"Très déçus, lits pré-remplis !"
Match à Twickenam. Nous étions 5 dans une chambre de 6. Jusque là RAS. Nous sommes rentrés vers 23h30. Nous n'avons pas fermé l'oeil de la nuit, dévorés par des puces et autres insectes peu identifiés. Nous avons photographié nos draps maculés de sang au matin. Nous tenons les photos à a disposition de tous. Donc regrets de ce choix, seule déception dans ce voyage gâché par cette nuit, le match était à ne pas manquer. Dans l'attente d'un geste commercial de la part de l'établissement)
Genuine Hotels.com guest review
1 night trip with friends Mar 21, 2015
pascal
FR
1.0 / 5Poor
"Gute Lage"
Die Zimmer sind veraltet - Der Teppich sehr dreckig ....... das Hotel müsste renoviert werden - die Fotos entsprechen nicht dem Zustand. Das Frühstück IST sparsam .......
Genuine Expedia guest review
Other trip Mar 18, 2015
Vera
DE
4.0 / 5Excellent
"Hotel ok"
Hotel pratique, bon accueil, idéal pour visiter Londres
Genuine Expedia guest review
Other trip Oct 30, 2014
Gilles
FR
4.0 / 5Excellent
"Proche station de métro"
Proche station de métro. Accueil sympathique. Un bon rapport qualité prix.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
FR
3.0 / 5Good
"Hotel in cui non ritornerei"
Nella descrizione dell'hotel (sito dell'hotel incluso) non è indicata la presenza di camere singole con bagno in comune, anzi è chiaramente specificato che tutte le camere sono en-suite. Mi sono quindi ritrovato al check-in con una camera singola, ma il bagno in comune. Il personale è cordiale e disponibile, la struttura è fatiscente e se ne vede l'usura anche su armadi, letti e pavimenti in moquette. Accettabile per chi sa di doverci passare esclusivamente la notte o non ha nessun tipo di pretesa o aspettativa.
Genuine Expedia guest review
Other trip Oct 26, 2014
Enri
IT
1.0 / 5Poor
"Katastrophe"
das schlimmste Hotel, in dem ich je war; Schlechte Lage, Alt, Kein Komfort, schlechtes Frühstück, unmögliche Zimmer und unzumutbare Matratzen - uralt; einzig Positiv - an der Reception waren alle sehr freundlich
Genuine Hotels.com guest review
2 night family trip Oct 7, 2014
Christoph Steiner
CH
2.0 / 5Fair
"優れた立地、以上。"
アクトンタウン駅から徒歩3分という驚異の立地。ヒースロー空港を利用するための宿泊で最適。ホテルから徒歩1分の場所にスーパー(Nisa local)あり。アジア系のオーナーによるフロント対応はフレンドリー。部屋は別棟になる。共通エントランスと部屋のドアと2種類の鍵。部屋はとにかく狭い。浴槽つきだったが、キャップがなかったので、足でふさぎつつ給水量で排水量を上回らせつつ入浴。今回宿泊したツインの部屋には、巨大な冷蔵庫があり、それが一晩中けたたましい音を立てていた。あまりにうるさいので電源をきった。すると、深夜、キリキリキリ・・・バチンという音とともに冷凍室の凍った壁面が融解し、ポタポタポタと素敵な水滴音のBGM。仕方なく、再び電源をいれ、再冷凍。そしてけたたましい音の復活。そんなこんなで冷蔵庫と格闘しながらの一夜でした。立地と目的への適正を除けば、あまりおすすめできない宿です。
Genuine Hotels.com guest review
1 night trip Jul 16, 2014
A Traveler
JP
2.0 / 5Fair
L'hôtel est très bien situé car le métro est juste à côté... Cependant, les chambres restent précaires (peinture des plafonds non finies, propreté médiocre, manque d'ampoules...). Juste bien pour dormir...
Genuine Venere guest review
Other trip Jul 11, 2014
A Traveler
FR
3.0 / 5Good
"親切なスタッフ"
スタッフが笑顔で対応してくれて良かった。バスルームは共同だったが、部屋には洗面台、湯沸かしポット、冷蔵庫が備わっており、滞在中さほど不便は感じなかった。地下鉄ピカデリーラインのアクトンタウン駅に近く、地下鉄の本数も多いためロンドンの中心地へ行くのに思ったより時間がかからず快適だった。一人旅には問題なく利用できるホテルだと思う。
Genuine Expedia guest review
Other trip Jun 15, 2014
A Traveler
JP
1.0 / 5Poor
"here is really terrible!!!"
the worst experience i ever had!!! No bathroom. Just put a bed in a small house and it cost 50 euro.
Genuine Expedia guest review
Other trip Jun 3, 2014
A Traveler
JP
4.0 / 5Excellent
"設備は古いがスタッフは素敵"
ホテルは古く、設備には期待しないほうがいいですが、スタッフは優しく、値段を考えると十分我慢できました。私の部屋はベットが新しかったのか、睡眠は快適にとれました。私はまた宿泊してもいいと思います。
Genuine Expedia guest review
Other trip May 27, 2014
chinmako
JP
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >