"Has it all"
This place is great. Good restaurants, great spas for whatever you need to relax, pool and fitness is the best along with great steam room. Would highly recommend There service here second to none. Thanks Holiday Villa.Genuine Hotels.com guest review
"Big hotel but not worth it"
The staffs are very slow to respond to your needs. The pool looks good but outsiders are allowed so its mostly crowded in the evenings, thereby making it very unpleasant.Genuine Expedia guest review
the room is very spacious, surrounded by greenery and a pond. but the facilities are quite old (gym and bowling alley!) I could not belieeve there is a bolwing alley in the hotel..but it is more than 25 yrs. Overall the experience is not too bad given the spacious room and reasonable price.Genuine Hotels.com guest review
No. of rooms booked was not reflected during hotel's check-in. We had to wait 45 mins for clarification before rooms were finally given. Next day, doors were locked and we were unable to open them with our keys....this took another 30 mins.Genuine Hotels.com guest review
"Good value hotel"
I stay at this hotel during my visits to Subang Jaya. The hotel is a bit dated and tired but is in a good area and very reasonably priced with good facilities, including a super large pool, bowling alley,gym,night club and choice of restaurants.Genuine Expedia guest review
"Holiday Villa Hotel subang"
great place to relax , decent distance from airport, huge main swim pool and 3 more smaller swim pools for kids. nice view of lake just beside hotel . very friendly reception , fast checkin n checkout . nicely renovated reception area.Genuine Expedia guest review
"upgrade your service, wake up your altitude"
lobby staff is unfriendly,impatient,room is old, shower hot & cold water not working,asking for a bath towel need more half an hour thru calling 4 times,mid night heard some weird noise,location wise still acceptable,not really worth that money,should cheaper as very very old.Genuine Hotels.com guest review
They provide us the nice room upgraded but AC was out of control" freezing cold when it's on" and we got many mosquito bite x( The bed making staff 2days continuously forgot to give us the bath towel x( The good thing was the room looks great and nice view, huge swiming pool with kidy pool which my daughter lovedGenuine Hotels.com guest review
"A little hiccup."
The room was quite spacious. The view of the pond was good but we saw a dead bird on the balcony that spoilt the view. The reception made a mistake in the room no. & I had to make a trip from the hotel room to the reception when the key cannot open the door. I called the operator & she promised to get someone to come up to my room but I waited for […] quite some time but no one came. There was no taxi outside the hotel & we had to take the hotel car to the airport which was quite costly. Read moreGenuine Hotels.com guest review
"Out of expectation"
The facility is getting old and needs renovation. Many in room utilities such as safety box were malfunction. Room space was big but lots of empty spaces in no use. The room insulation quality is poor that you can easily hear the TV and noise from the next door. In room dinning quality was poor. Front desk English communication level was poor. Hotel […] has no money change service. Tho the hotel taxi service and bag handling was nice. Read moreGenuine Hotels.com guest review
"My experience with the hotel"
The environment is very greeny, but the facilitates of the hotel (including the hot water inside the room, swimming pools) are old and need to have further improvement.Genuine Expedia guest review
Always enjoy my stay here. The newly refurbished hotel makes the stat even better.Genuine Hotels.com guest review
Been staying here a few years now. The recent upgrades have given the hotel a brand new look. Great pool, good service, near amenities.Genuine Hotels.com guest review
no heater for the shower.room condition is old need renovation but room is big. tv not much programm.can be cheaper.Genuine Hotels.com guest review
"Old hotel room"
Uncomfortable stay and carpet were rather smelly. Room were old.Genuine Expedia guest review
"Nice hotel close to shopping mall"
The room is okay but a bit old and room given a bit far from reception. Close to shopping mall like empire tower and sunway pyramid. The buffet breakfast just fine.Genuine Expedia guest review
"Good location. Clean"
Good location in Subang. Clean and neat. The room decode is a bit dated but the rooms themselves are huge. Decent hotel at this price. Ok business stay.Genuine Expedia guest review
"Average hotel in the suburb"
Hotel facilities are dated. Service is average. Location is suburban with limited public transportation.Genuine Hotels.com guest review
This was a nice hotel with big rooms and great pools. Breakfast was delicious with lots of choice. Good location overlooking a lake close to Sunway mall and theme park and only 40 min drive from airport. Only slight complaint was the air conditioning in our room which was too cold even when we tried to change the temperature.Genuine Expedia guest review
For a superior room, holiday villa's roomis really spacious. It was a pleasant stay. Though some amenities inside the room should be improved or changed altogether.Genuine Expedia guest review
"Excellent hotel for relaxation"
Very clean and large room excellent service and great atmosphere very pleased with our selection for our stay Surrounding area is satisfactory with a few restaurants shops and pharmacyGenuine Hotels.com guest review
"All in one"
Great stay, pleasant staff...always available to assist with a smile.Genuine Hotels.com guest review
The service is poor as the staff does not place in the basic necessity such as floor mat when we checked in. After reminding them through the housekeeping, the same happened again but even worse, no toothbrushes, insufficient towels, etc although they send them up when we requested for them yet its a hassle.Genuine Hotels.com guest review
"Not worth it !!!!"
Everything is too run down.Genuine Hotels.com guest review
"everything is bad and not recommened"
Bad service, not clean and mess in front deskGenuine Hotels.com guest review
"They missed my airport pickup!"
The location is inconvenient. Hotel facilities were older and fatigue! Breakfast dining area were smelly and not-pleasant!Genuine Hotels.com guest review
"Big room and good facility"
Big room but strange for small bedGenuine Hotels.com guest review
Breakfast is nice. Good facilities. Rooms are big. Big issue is that they will request 200 dollar deposit even though you pay out everything in hotel, even though no mini bar in the room.Genuine Hotels.com guest review
"Very nice for business trip"
Overall, it is quite good to stay in this hotel in SubangGenuine Hotels.com guest review
仕事や時間を忘れてゆっくり泊まるには最適なホテルだと思います。また、ここに宿泊したいです。Genuine Hotels.com guest review
虽然已出示网络定房確认单及付款完成，但酒店前台无法认证或者没有记录拒绝我们入住，超过半小时后本人刷信用卡保证后才獲安排入住。房费不含早餐而附近没有好歺饮太不合理。Genuine Hotels.com guest review
待機しているタクシーはいないです。 ホテルのスタッフを依頼して、タクシー来るまで15分以上かかる事。 ホテルのタクシーサービスはありますが金額は少し高めでした。 出張のお勧めはできませんですがゆっくりしたい方なら良いと思います。 ホテルのプルーとか周りの景色がすごく素敵でした。Genuine Expedia guest review
仕事で４泊したが、タクシーを呼んでもメータータクシーは全く来ない。４日ともメータータクシーは来ず、しょうがなく言い値で乗ったがメーター料金の３倍も毎回取られた。ホテルスタッフとおそらくグルになっているので宿泊予定の方は注意する必要がある。また、部屋や朝食は価格の割には全てが最悪です。とても５星とは思えないホテルです。近くに何も無いのでタクシー移動になりますが、そのタクシーがボッタクリしか来ない。Genuine Hotels.com guest review
03/03/15 Wonderer72 Norwich, United Kingdom
Stayed here for 3 nights in Febuary 2015. Very large room overlooking the tennis court side of the building. Room facilities were good with ironing board, iron, safe, large tv, water, bath and separate shower. Room cleaning was adequate although some things got left like replacing using glass etc. Room service was polite and prompt but I would say the food brought could have done with being warmer......chocolate cake though is worth going back for!! Breakfast was excellent with a wide choice and the staff were very friendly and helpful. Reception staff were helpful but language barrier was more evident here..but not a big issue. The walk from your room to either breakfast or reception is epic! I found there was noise at various points during the night coming from the large open area between the rooms due to its design. I'm not sure how many of the rooms that effects but bear it in mind. Also make sure if you have a room with an adjoining door to next room that you lock it. I had a confused guy walk into my room from next door as I was laying on my bed...not quite what I was expecting!!! Overall this is a very good place to stay.
"Spacious and Comfortable, a couple of flaws though"
02/08/15 yash8447 Mumbai, Maharashtra, India
The Hotel is huge, i mean Really Really Huge. Nice lobbies, Co-operative staff, be it the restaurant or the reception. Rooms a very big. Lots of space and very cozy. Cozy beds, had a comfortable sleep and wide variety of food for breakfast. The only thing that was a let down was-- Bathroom door could not be shut, it would get stuck. Also, the plumbing was a little leaky. Bathrooms definitely need a Re-Do. Otherwise, i would definitely give it a 4 star rating.
"Good Place To Have Meetings"
01/18/15 John S
I stayed here because I had to have several meetings at the coffee house below and found it troublesome to have to drive back to office in between meetings. The room was nice, came with high-speed broadband wifi. I enjoyed using the huge pool, apparently Olympic-sized. The coffee house also served good breakfast and meals at other times. If you want to eat out, nearby are several restaurants that are within walking distance. However, if you have forgotten to pack your toiletries, you can also buy from the sundry shop located downstairs. This is a good place for families to stay over the weekend too, but I find it a good place to stay if you need to be away from home but not too far away.
"Back for second stay"
01/05/15 haffar8375 Kuala Lumpur, Malaysia
We have stayed twice here within a period of 6 months this year, our latest trip being on Christmas. Normally, as a rule, we prefer not to stay more than once at any hotels in KL since we loves trying hotels for experience and there is an abundance of hotels in the area. But we came back to this hotel again because of its location just being on the outskirts of KL and there is no hustle bustle of city lives so much in this area. It is not a problem for us since we were traveling around by car. On our second stay, we were given free upgrade to Corporate Deluxe. The room is huge, smaller than our first stay in their Corporate Executive Suite but we love it nonetheless. The view is serene and peaceful although not having the lake view this time. One do get a feeling of being in a secluded sanctuary here. The crowd was not many during Christmas and we have a lovely time at the pool and the buffet. The buffet spread is decent and there is the standard buffet menu available. The wifi is also excellent, despite the passwords were given for 2 gadgets only, we were able to use them on more than 2 gadgets. Our only qualm is the distance taken to get from the hotel lobby/reception to the rooms and I did not see any porter/bellboy to assist with handling luggages so we have to bring everything ourselves. This is something which we think can be improved upon.
"Great value and service, not so great WiFi"
Received complementary ginger tea upon check-in and free upgrade to a very spacious executive suit. Great lake view from the room (even though not on a high floor), cleanliness was within expectation. Decent buffet breakfast, the waiting staffs were polite and attentive. On the downside, the WiFi was subpar, unstable and extremely slow connection to the internet. Even pinging to its own router takes >1000ms on simple test. Need urgent improvement. Overall, its a great choice if you are planning for trips around Subang area, do note that it's not situated near the golden triangle (Jalan Ampang/KLCC).
"Fantastic Room, Value for money, Not so close to KLCC"
The hotel was very nice and the room was very spacious and well designed. If you don't have the Breakfast included, you can enjoy other breakfast options outside(5 min walking distance). The live music which happens almost every night in one of the hotel Club/Bar is very nice. The hotel is not so close to the KL city center but it's not hard to get there with public transportation. You need to change 2 metros which can take you 45-60 min. On hot days I recommend not to walk to the station, and just take a taxi to the station which does not cost much. Overall, it's a very good hotel if you are planning to stay in Subang Jaya.
12/02/14 ariva14 Melaka, Malaysia
I checked in quite late after 4.5 hours bad traffic from Melaka. Anyway we were happy to arrive and proceeded to check in. As I booked my room without extra bed and upon check in I decided to buy the extra bed. They told me the charges and I agreed to pay. My credit card was pre authorized for RM450.00. My wife and my son went to the room and I went to park my car. As I came up to the lobby, my wife called that the room has no electricity. I went to the reception and told them. Engineering staff went to the room said the card is faulty and another card will be sent. However no one came. The Engineering guy told my son to put his Identity card in the slot and will work. So he did. I decided to have a drink at the lobby bar. I had 2 beers. Certainly there is no discipline amongst the staff working there. They were eating bread and drinking coffee. Anyway when I asked for my bill it came promptly. When I checked the bill was some RM50 odd. I was about to pay then I remembered that during the time I drink most of the establishments would offer Happy Hour. I just asked and to my surprise there were. What if I did not ask for it? I feel there is no honesty. If no one suspects someone would pocketed the money (NOT SURE). I paid cash by the way. we went out to meet friends and before going we had our keys exchanged. After a long time we arrived the hotel at 2.30am in the morning tired and longing to go to bed. To our horror, no extra bed was sent. We had to call down and receptionist had no clue of our request and had a cheek that I will be charged. Of course I knew that but at 2.30am in morning I blew my top off. Next morning my son and wife went down for breakfast only to find that our room number did not exist but somehow they manage to get a seat for breakfast. I came down late and so little people with so many staffs and 2 person in Jacket did not even offer me coffee. After finishing I asked for my coffee which I paid for freshly brewed coffee. I don't mind paying it could be offered for free. How much would the coffee cost? Here also the staffs are feasting with breakfast in front of guest. Not a very professional sight. Overall experience was not pleasant. I made a mistake to choose this hotel could have chosen THe Grand Dorsett instead although have to pay a little higher.
"Need To Work More On Details"
11/20/14 twofeathersSingapore singapore
I stayed here 4 nights for an event in a twin room. Overall the room is big and neat. I was told it had been refurbished. I am sure the floor is not very clean as I can tell from walking around in my spare flip flop.The staff are very friendly and helpful. Even if done very slowly, they showed effort in wanting to assist. I enjoyed the breakfast buffet. However, there are a few things the hotel need to look into. I used the pool on a Monday morning, to be told to stop because they can't clean properly. It was about 9am. It was my last day of stay (and my last chance of a swim) and I had opt for the pool instead of breakfast. If the pool is to be cleaned on a particular day, why didn't the hotel put a note, on the desk in the room to inform all its guests? This is a simple standard protocol for most hotels I stayed in. This would allow guests to do something else (like the gym) instead of wasting time and getting mad. The free wi-fi only works for one day. Although given a new one upon complaining it was of no use. I was told to try again since it might be busy. But it is totally useless! I gave up! I understand the hotel's bedroom air-con has only 2 options; ON and OFF. But to have the air-con blowing directly onto my face the entire night!. I tried to move the bed but not much can be done. I ended up sleeping with the entire bed-sheet over my body and face. This would not be the hotel on my list!
"Spacious rooms. Good sleep. Free parking. Bad shower."
11/14/14 JarodYJK Sarawak
Stayed here for 1 week for work. The hotel is in the process of being refurbished so the rooms might be better in a few weeks/months. Parking was free for guests upon validation at reception. Check in was seamless. Concierge & reception were friendly. Rooms were spacious & most of the furniture looks rather new. There was a firm bed, couch, various lamps, working desk, coffee table, flat screen tv, coffee/tea + kettle, iron + board, old bathroom hair dryer, both a shower & a bathtub + shower. The wardrobe was old & due for a change but still functioning well. Rooms looked good. Air conditioning worked well. However, as I went barefoot around the room, I could feel grains of sand under my feet. The floor was in need of a good mopping. I failed to inform housekeeping & it remained like this throughout my stay. I was here for 5 nights. I kind of thought that they would have thoroughly cleaned the room on one of those days. The sheets on my bed smelled dusty like it hadn't been used in a while so I had it changed & it was okay after that. They changed my sheets every 2 days. The bed was comfortable & I slept well with the help of the blackout curtains. Hotel was pretty quiet at night. Showers were bad. There seems to be no control over the hot/cold water as no matter how gently you turn the shower knob, the water seems to come out either fully cold or fully hot. Furthermore, the shower-head seems old & it wasn't distributing the droplets well. I didn't try the other shower attached to the bathtub. There were no shower curtains for that one & I didn't want to have to use a wet bathroom later. For a 5-star hotel it has a lot of facilities like a bowling alley, convenience store, karaoke lounge, gym & pool, however, this hotel has failed in the fundamentals = providing a 5 star room experience. Some 3 star hotels have got better rooms at more competitive prices. Hopefully, once they're done with the refurbishment, their rooms will be better. Notable restaurants within walking distance: Upstairs Cafe was excellent for lounging around with good coffee & amazing cakes. Bawang Merah for excellent Malay food & kuih-muih. Taj was a good mamak with excellent satay.
"Pay VERY close attention to all bills and payments"
I am disappointed to have to write my first ever negative review. Our stay was only for one day, + late check out at 6pm. The hotel itself is definitely on the older style but I still found it quite charming and have no complaints about the appearance, though the rooms were nothing like the image provided. The bell man was absolutely lovely and so attentive. He had been working there for over 20 years and was the only reason this stay was not considered terrible. Staff in the hotel bar were also lovely and room service was of an acceptable standard with lovely staff delivering. Our issues were unfortunately with the front desk staff and some sneaky behaviour. On check in we presented our booking confirmation booked directly through their website (which you must pay in full in order to book through). The staff asked for a rather large deposit, and upon asking the reason why they said our room was not yet paid so they take a large chunk now and the owing balance would be fixed up at the end. I then assured her payment had been made, she walked into the back with the paper and came back a moment later to tell me it was only a credit card taken to secure the booking but the room was not paid. I then showed her in their booking details the clearly stated term that the room was 'full pre payment upon booking'. She then reduced the deposit to 200 and checked us in, without any apology. I understand sometimes these mix ups occur, as I myself make sure i check these conditions now and my bank statements to assure when the room has or hasnt been charged before check in. During our stay we had to change rooms in the middle of the night as the room had some strange happenings, including the lights turning themselves back on numerous times whilst we were trying to sleep. The front desk was very obliging and prompt in their response for a change of room. Same standard of room was given. We also had asked for if we could have our mini bar to be filled seeing it was empty so that we could make selections from it. We only consumed one beverage from it. Our booking included an extra fee of 100 for late check out at 6pm. At 2pm we had someone come to our room and question why we had not left yet and when we explained that we had booked late check out they did not believe us, though we showed them the receipt and told us we would be charged an extra 200. The staff member took the booking form twice before accepting that we had payed for late check out. Upon check out at 6pm we were presented with the same staff member who had checked us into the hotel the day before who produced us with an enormous bill saying again that we needed to pay for our room rate, plus late check out, plus the entire mini bar contents (as apparently they charge you for all beverages they put in your mini bar, even if you do not consume them - which was not explained to us when we asked for it to be filled). Unfortunately she put us through the same process and we had to have our taxi driver wait 20 mins whilst we sorted it out. In summary, I would not personally stay here again, but I would not fully condemn the hotel at all. It's just unfortunate that it seems this scam of insisting people have not yet paid for their room must work for them quite often. I am fortunate my business partner speaks fluent Bahasa and was able to sort it out.
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