All hotels in Subang Jaya, Malaysia
1 room, 2 adults
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9, Jalan SS 12/1, Subang Jaya, Selangor, 47500, Malaysia, ‏‎800-491-6126
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3.2 / 5Good

Score breakdown (from 47 reviews)

Average rating for:

  • Cleanliness
    3.2
  • Service
    3.0
  • Comfort
    3.2
  • Condition
    3.1
  • Neighborhood
    3.1
2.0 / 5Fair
"Comfortable hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room is big but has a musky woody smell. The room amenities are ok but are old and dated. The air conditioner was too cold although I adjusted the temperature. The hotel is not conveniently located. Have to walk in the hot sun to get to the shops nearby. The selection of shops is also limited. Information on the hotel website is not accurate on the availability of shuttle. When I checked on arrival, the 'shuttle' is actually the hotel's own chauffeurs and the service is only available "one-way" and only twice per day.
Genuine Expedia guest review
Other trip Mar 23, 2015
SH
US
5.0 / 5Outstanding
"Has it all"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place is great. Good restaurants, great spas for whatever you need to relax, pool and fitness is the best along with great steam room. Would highly recommend There service here second to none. Thanks Holiday Villa.
Genuine Hotels.com guest review
7 night business trip Jul 7, 2014
Charlie
US
2.0 / 5Fair
"Big hotel but not worth it"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The staffs are very slow to respond to your needs. The pool looks good but outsiders are allowed so its mostly crowded in the evenings, thereby making it very unpleasant.
Genuine Expedia guest review
Other trip May 8, 2014
Ash
US
3.0 / 5Good
"spacious room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
the room is very spacious, surrounded by greenery and a pond. but the facilities are quite old (gym and bowling alley!) I could not belieeve there is a bolwing alley in the hotel..but it is more than 25 yrs. Overall the experience is not too bad given the spacious room and reasonable price.
Genuine Hotels.com guest review
3 night trip Feb 17, 2014
Chris Pang
US
3.0 / 5Good
"Fair experince"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
No. of rooms booked was not reflected during hotel's check-in. We had to wait 45 mins for clarification before rooms were finally given. Next day, doors were locked and we were unable to open them with our keys....this took another 30 mins.
Genuine Hotels.com guest review
1 night trip Dec 8, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"just ok"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
just ok
Genuine Hotels.com guest review
1 night business trip May 29, 2015
A Traveler
AS
5.0 / 5Outstanding
"Easy and cosy stay..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love the spacious room, hotel view facing the lake and the greenery at the swimming pool area. Wish to stay longer....
Genuine Hotels.com guest review
2 night business trip May 20, 2015
Nurul
AS
4.0 / 5Excellent
"Hotel stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
At times, the toiletries are short of. Example today you have the face towel. after use, the next day you don't have it
Genuine Hotels.com guest review
4 night business trip May 11, 2015
A Traveler
SG
4.0 / 5Excellent
"Away from busy city, just like resort"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable stay
Genuine Hotels.com guest review
1 night business trip May 8, 2015
wan
AS
4.0 / 5Excellent
"Good value hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stay at this hotel during my visits to Subang Jaya. The hotel is a bit dated and tired but is in a good area and very reasonably priced with good facilities, including a super large pool, bowling alley,gym,night club and choice of restaurants.
Genuine Expedia guest review
Other trip Nov 27, 2014
Norman
MY
5.0 / 5Outstanding
"Holiday Villa Hotel subang"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great place to relax , decent distance from airport, huge main swim pool and 3 more smaller swim pools for kids. nice view of lake just beside hotel . very friendly reception , fast checkin n checkout . nicely renovated reception area.
Genuine Expedia guest review
Other trip Nov 23, 2014
Lee
HK
2.0 / 5Fair
"upgrade your service, wake up your altitude"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
lobby staff is unfriendly,impatient,room is old, shower hot & cold water not working,asking for a bath towel need more half an hour thru calling 4 times,mid night heard some weird noise,location wise still acceptable,not really worth that money,should cheaper as very very old.
Genuine Hotels.com guest review
1 night business trip Nov 2, 2014
A Traveler
SG
3.0 / 5Good
"Mosquito bite"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
They provide us the nice room upgraded but AC was out of control" freezing cold when it's on" and we got many mosquito bite x( The bed making staff 2days continuously forgot to give us the bath towel x( The good thing was the room looks great and nice view, huge swiming pool with kidy pool which my daughter loved
Genuine Hotels.com guest review
14 night family trip Aug 29, 2014
Chiyo
GB
4.0 / 5Excellent
"A little hiccup."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The room was quite spacious. The view of the pond was good but we saw a dead bird on the balcony that spoilt the view. The reception made a mistake in the room no. & I had to make a trip from the hotel room to the reception when the key cannot open the door. I called the operator & she promised to get someone to come up to my room but I waited for quite some time but no one came. There was no taxi outside the hotel & we had to take the hotel car to the airport which was quite costly.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
David
SG
3.0 / 5Good
"Out of expectation"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The facility is getting old and needs renovation. Many in room utilities such as safety box were malfunction. Room space was big but lots of empty spaces in no use. The room insulation quality is poor that you can easily hear the TV and noise from the next door. In room dinning quality was poor. Front desk English communication level was poor. Hotel has no money change service. Tho the hotel taxi service and bag handling was nice.
Genuine Hotels.com guest review
3 night business trip Sep 30, 2014
DEAN
CA
2.0 / 5Fair
"My experience with the hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The environment is very greeny, but the facilitates of the hotel (including the hot water inside the room, swimming pools) are old and need to have further improvement.
Genuine Expedia guest review
Other trip Aug 12, 2014
Ho
HK
4.0 / 5Excellent
"great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Always enjoy my stay here. The newly refurbished hotel makes the stat even better.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2014
cassie
SG
4.0 / 5Excellent
"great Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Been staying here a few years now. The recent upgrades have given the hotel a brand new look. Great pool, good service, near amenities.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2014
cassie
SG
2.0 / 5Fair
"need renovation"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
no heater for the shower.room condition is old need renovation but room is big. tv not much programm.can be cheaper.
Genuine Hotels.com guest review
1 night business trip Jul 4, 2014
sky
SG
2.0 / 5Fair
"Shocked"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Not the standard expected. Really shocked.
Genuine Hotels.com guest review
3 night business trip Jun 9, 2014
A Traveler
AS
3.0 / 5Good
"Relaxing area"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Satisfaction
Genuine Hotels.com guest review
2 night business trip May 20, 2014
A Traveler
AS
2.0 / 5Fair
"Old hotel room"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Uncomfortable stay and carpet were rather smelly. Room were old.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
MY
4.0 / 5Excellent
"Nice hotel close to shopping mall"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room is okay but a bit old and room given a bit far from reception. Close to shopping mall like empire tower and sunway pyramid. The buffet breakfast just fine.
Genuine Expedia guest review
Other trip May 20, 2014
Wilson Leo
MY
3.0 / 5Good
"Good location. Clean"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good location in Subang. Clean and neat. The room decode is a bit dated but the rooms themselves are huge. Decent hotel at this price. Ok business stay.
Genuine Expedia guest review
Other trip Mar 13, 2014
Stephanie
SG
3.0 / 5Good
"Average hotel in the suburb"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel facilities are dated. Service is average. Location is suburban with limited public transportation.
Genuine Hotels.com guest review
3 night family trip Feb 17, 2014
A Traveler
CA
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This was a nice hotel with big rooms and great pools. Breakfast was delicious with lots of choice. Good location overlooking a lake close to Sunway mall and theme park and only 40 min drive from airport. Only slight complaint was the air conditioning in our room which was too cold even when we tried to change the temperature.
Genuine Expedia guest review
Other trip Feb 21, 2014
A Traveler
AU
4.0 / 5Excellent
"Pleasant Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
For a superior room, holiday villa's roomis really spacious. It was a pleasant stay. Though some amenities inside the room should be improved or changed altogether.
Genuine Expedia guest review
Other trip Jan 7, 2014
Hafizul
MY
4.0 / 5Excellent
"Excellent hotel for relaxation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very clean and large room excellent service and great atmosphere very pleased with our selection for our stay Surrounding area is satisfactory with a few restaurants shops and pharmacy
Genuine Hotels.com guest review
2 night business trip Dec 29, 2013
William
AU
4.0 / 5Excellent
"All in one"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great stay, pleasant staff...always available to assist with a smile.
Genuine Hotels.com guest review
3 night trip Dec 20, 2013
Ngulube
IE
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The service is poor as the staff does not place in the basic necessity such as floor mat when we checked in. After reminding them through the housekeeping, the same happened again but even worse, no toothbrushes, insufficient towels, etc although they send them up when we requested for them yet its a hassle.
Genuine Hotels.com guest review
3 night trip Dec 15, 2013
A Traveler
SG
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
roms are bit too far from the lobby. A disability for older folks. But other than that, a very nice stay.
Genuine Hotels.com guest review
1 night trip Dec 8, 2013
A Traveler
AS
1.0 / 5Poor
"Dirty room,dirty bathroom,dirty bedsheet,all dirty"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Very dirty for room,bed sheet,floor and bathroom,service very very bad,wait until 2++pm still cannot check in,after check in the room but the current off a few times,maintenance service bad too...Cleaner never change new bed sheet to next customer,and toilet never wash.Very uncomfortable stay!
Genuine Hotels.com guest review
1 night trip Dec 10, 2013
A Traveler
AS
1.0 / 5Poor
"Not worth it !!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Everything is too run down.
Genuine Hotels.com guest review
1 night romance trip Nov 18, 2013
yvonne
SG

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"everything is bad and not recommened"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Bad service, not clean and mess in front desk
Genuine Hotels.com guest review
5 night business trip Nov 25, 2014
Tai-Lin
TW
1.0 / 5Poor
"They missed my airport pickup!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The location is inconvenient. Hotel facilities were older and fatigue! Breakfast dining area were smelly and not-pleasant!
Genuine Hotels.com guest review
4 night business trip Nov 24, 2014
BOONHUN
TW
3.0 / 5Good
"Big room and good facility"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Big room but strange for small bed
Genuine Hotels.com guest review
1 night business trip Jun 16, 2014
A Traveler
TW
4.0 / 5Excellent
"Quiet OK"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Breakfast is nice. Good facilities. Rooms are big. Big issue is that they will request 200 dollar deposit even though you pay out everything in hotel, even though no mini bar in the room.
Genuine Hotels.com guest review
3 night trip May 25, 2014
Simon
TW
4.0 / 5Excellent
"Very nice for business trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, it is quite good to stay in this hotel in Subang
Genuine Hotels.com guest review
6 night business trip May 18, 2014
A Traveler
TW
5.0 / 5Outstanding
"部屋の広さに驚きです。清潔で寝心地良いベッドに満足です。"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
仕事や時間を忘れてゆっくり泊まるには最適なホテルだと思います。また、ここに宿泊したいです。
Genuine Hotels.com guest review
1 night business trip Apr 29, 2014
A Traveler
JP
4.0 / 5Excellent
"入住注册"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
虽然已出示网络定房確认单及付款完成,但酒店前台无法认证或者没有记录拒绝我们入住,超过半小时后本人刷信用卡保证后才獲安排入住。房费不含早餐而附近没有好歺饮太不合理。
Genuine Hotels.com guest review
3 night business trip Mar 15, 2014
A Traveler
CN
3.0 / 5Good
"交通不便なホテル"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
待機しているタクシーはいないです。 ホテルのスタッフを依頼して、タクシー来るまで15分以上かかる事。 ホテルのタクシーサービスはありますが金額は少し高めでした。 出張のお勧めはできませんですがゆっくりしたい方なら良いと思います。 ホテルのプルーとか周りの景色がすごく素敵でした。
Genuine Expedia guest review
Other trip Dec 16, 2013
A Traveler
JP
2.0 / 5Fair
"スタッフのレベルが低すぎる"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
仕事で4泊したが、タクシーを呼んでもメータータクシーは全く来ない。4日ともメータータクシーは来ず、しょうがなく言い値で乗ったがメーター料金の3倍も毎回取られた。ホテルスタッフとおそらくグルになっているので宿泊予定の方は注意する必要がある。また、部屋や朝食は価格の割には全てが最悪です。とても5星とは思えないホテルです。近くに何も無いのでタクシー移動になりますが、そのタクシーがボッタクリしか来ない。
Genuine Hotels.com guest review
4 night business trip Nov 25, 2013
A Traveler
JP
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Apr 21, 2015
Mohd. Khairunnizam
AS
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip Nov 26, 2014
A Traveler
AS
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Oct 28, 2014
Aya
AS
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 6, 2014
A Traveler
MY
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
5 night trip Nov 21, 2014
Yishen
CN

TripAdvisor reviews for Holiday Villa Hotel & Suites Subang

Overall rating:Based on 325 traveler reviews

Most recent traveler reviews:

Overall Rating
"Old hotel but ok."
06/25/15 ili_raiesa Singapore, Singapore
I booked 2 deluxe room and boy, it was huge. Hotel is old but it's ok. Room and toilet is clean so no complaints. Breakfast buffet is ok too. Swimming pool is huge and rather empty. Maybe not many people stay here because its far from sunway lagoon but hotel provides shuttle but its only 1-way at selected timing.
Overall Rating
"Old and dated, not at 5 stars hotel"
06/17/15 AlexTH71 Ho Chi Minh City, Vietnam
The hotel rates itself as 5 stars on agoda but dont think it deserve. Check in took us 30 mins or more. My room was renovated but the bed was so hard and the shower leaked everywhere. On the 2nd day, after came back around 12pm, still not room service, had to put a sign for them to make the room. Huge swimming pool but many kids i believe who are not hotel guests, not a great place to relax. Wifi was weak and i couldnt use for whatsapp. Location is far from town, need to walk at least 15min for train and took time to take the cab. Only bright side is superb breakfast. Dim sum, naki lemak, noodle soup, roti, ...you name it, all are provided.
Overall Rating
"Getting bad...."
06/16/15 The_Traveler010710 Kuala Lumpur
We have our wedding dinner in this hotel back in 2009. The room given (part of the wedding dinner package) were quite run down then. But the breakfast was great. Last month, we checked in to this hotel for the weekend with our sons aged 2&4. Given the promotion 'Weekend Cheers', the room rate was MYR280 with breakfast and also additional bed for free. When we checked-in, we were told to pay additional RM100+ for the bed. But we told the front desk that it was stated in the website that it is free when you book thru their website. Then he went in and checked with his superior and came back saying it is free. He also not aware of the promotion going on in the website. Looks like the Sales & Marketing didn't inform the Frontline staff! After that, we checked in to the room and, yes it a refurbished room. Looks better than previous in 2009. After waited for almost 1hour, we called the reception for the additional bed. After 1/2hour, finally the bed arrived. At night about 10.30pm, someone knocked our room door and asked whether the additional already arrive or not! Come on, you don't do that middle of the night and disturb your guests! For a moment we thought who/what was that! As for the breakfast, it was ok specially the roti canai! Thumbs up for the elderly roti canai chef (I couldn't remember his name)! When we checked out at 12pm, it was very slow. We waited for about 20minutes because the junior staff need to refer to the senior staff whether is there any outstanding that we need to pay. This is ridiculous and given the answer that he was a new staff and need to refer to someone senior on that small matter! If the staff is not ready to be station outside and to face the customer, please provide more training until the staff is competence and ready to serve customer. If we didn't have our wedding dinner here in 2009, we will not come here, that's for sure! Please improve!
Overall Rating
"Good and bad experience I never had before"
06/16/15 Felicia T Malacca
The hotel is surrounded by the green and very nice pool side ( I did not have time enjoy it) is impress me in th first place. When we arrive at 3pm, we were told the room is not ready and requested us to come back after 15 mins. 15 mins later, again the room is not ready because according to the staff the hotel is fully book on that day. Due to he room is not ready, we were given an upgrade to a bigger room( at that point we feel we were lucky). The room is big and the view is super although the bathroom a bit run off. We didn't notice anything wrong when we first check in becaus is still day time and we don't spent time on the bed. When reach the bed time and the " bad experience" come. i do not know and do not understand what kind of the designer design such a " stupid" design ( sorry allow me to use this stupid word here) where the aircon main hose or blower direct blow to the whole bed. When you sleep on it ,you can feel like taking a stand fan direct blowing on your face no matter how you turn from one corner of the bed to the other. There is a controller over there but the fan controller seems like no different between low, medium and high ( unless you off it ). You can imagine if you continue blow under the blower for 8 hours and all holiday become " sick leave". Totally cannot get into sleep. I really give up sleeping on the bed. You will not want to know how I spent the night but this experience is really bad. Althought the room is big, the view is great, a hotel room cannot let a resident to rest, and sleep cannot "code " as a hotel.
Overall Rating
"Perfect location. Staff amazing. Clean and safe."
06/15/15 booandgus Orchard Road, Singapore
Arrived in afternoon, no booking. Anna on front desk extremely helpful, quickly finding me a room. Justin (Duty Manager) checked that everything was ok, and managed the whole process with precision. The room was clean, the gym was surprisingly good, better than many hotels I stay at in the region. On going out to dinner, Concierge Russel, gave sound advise, and turns out to be quite a whiskey connoisseur. Again, better than most 5 star hotels. Evem the cleaners were polite, leaving us extra water bottles and removed room service plates promptly. Breakfast - they catered to our requests, such as egg white omelettes, and fresh coffee and fruit. The pools are great, the perimeter safe, and we even used the Hotel car, that was not expensive. Close to Subang airport also. Traffic to city etc not so bad when not in peak times. Stayed twice now. For the price, very good value. Will be coming back every time I'm in KL.
Overall Rating
"Service poor due to language; safety may be an issue if you are staying with children"
06/11/15 femaletraveller_11 London, United Kingdom
Stayed 2 nights. Impressive reception, large rooms, huge swimming pool, and bowling alley. Poor English comprehension an issue. Booked 3 double rooms but offered 1 double. After much heated arguments and frustration, we settled for 2 doubles and a twin. Rooms are not allowed to have 2 keys as 'they are very busy'! Really? Alcoholic drinks and tea are way over the top for prices. And the servers do not know the prices of the stuff they are selling. really? If you have a rental car, note that you can only have one free car park entry per day. It's tough if you are nipping in and out! you have to pay! If families are staying on the 7 floor, beware the railings by the lift is broken so there's a potential for your children to plunge down to the many floors below. Also the hotel windows are low and have no window locks.so beware!
Overall Rating
"Not good. "
06/06/15 The_Kato
First of all the rooms were shabby and run down. For some reason the power was intermittent in mine even through the card was in. The TV worked when it felt like working rather than when I wanted it to. The sink in the bathroom was attached to the wall properly and would wobble dangerously when lent on. The shower door was missing the handle meaning it was difficult to get out once inside as well. The sheets on the bed were ripped and the room smelt of cigarette smoke. Free WiFi access is only for two devices per room too?? Car parking gets once free exit a day for guests too. If I'm staying at the hotel the car parking should be free. Not impressed overall and I wouldn't stay here again
Overall Rating
"Our 3rd staying in this hotel."
06/03/15 Sai791 Wisbech
Three of us shared a room. The extra bed was not very comfortable and only brought in after checking in despite booked weeks ahead. Annoyingly, had to request repeatedly extra blanket, bath towel and spare coffee mug etc for the 3rd person, why cant they do this before we checked in? Bath room door hinges squeaky noise when open and shut disturbed sleeping partner. Reported to reception but did not attend to it, eventually, we squirted a bit of make up cream inorder to stop it from making noise. Management is very poor though the staffs are very friendly. Cleanliness in the room is so,so, quite often the towels were either taken away and not replaced or short of one set. The aircon was quite efficient compared with our previous experience. We did not use the restaurant nor the swimming pool. We took breakfast most morning at a nice airconditioned Indian café just a few minutes walk across the road, serving Rott-cannai at a very reasonable price and taste great! Overall, the hotel is not too bad for the price, with good free internet provided and bottled water, tea/coffee maker provide daily in the room, so we will return again!
Overall Rating
"Satisfied"
06/02/15 Sofia795 Singapore, Singapore
Stayed at holiday villa subang for the weekend . 3 d 2 n .we booked 2 connectingroom . Our check -in timing was quite short . Theres about 5 other guest when we were there. I noticed other guest were given the "complimentary welcome drinks " but we were not given any . Our 2 rooms : very spacious and clean . Loved the big comfy sofa . Bathroom : basic items were missing in 1 room : bath towels . We called the housekeeping for request . Big spacious bathroom .one minor fault found , the shower rail rode ..very filmsy .not secure to the wall safely . Upon checking in ..we inspected the bar fridge and found leftover of cakes in plactice packet ( from previous guest ) The breakfast spread : good variety. Like most of the menu spread especially the fish curry to be eaten with the roti canai. DimSum menu also taste good .
Overall Rating
"It was fairly a good stay."
06/02/15 Jeyasingam R Ipoh, Malaysia
It was fairly a good stay. It was mostly comfortable except for the long walk to your room since it is located a distance away due to the vast layout of the hotel. My check ij was speedy but the checkout bell services was long in waiting. It resulted in my having the cart my own luggage from my room. The staff at the Cafe were pleasant and exemplary
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