"Good for families"
Imperial is located centrally to all the hustle and bustle of Wakiki's shopping center. The beach is only a few minutes walk away. It's an older hotel, and room cleaning service is only done once a week, however their front desk and housekeeping is very quick to respond to any requests, like trash removal and vacuuming (helpful especially if the kids […] tracked in lots of sand from the beach!) Valet service was good. Overall, we had a comfortable 1 wk stay for 4 adults and 2 young kids. Read moreGenuine Hotels.com guest review
bell hop lost my jacket & air conditioning never really worked & the hotel needs remodeling.Genuine Hotels.com guest review
I booked a room at this hotel two months in advance of my stay. When I arrived, they put me in a room immediately next to housekeeping on the 3rd floor. The room was very hot from them propping the housekeeping door open, gusting what must have been laundry room heat directly into the gap under my door. A/C was weak. I complained to no avail, the maintenance […] claimed the A/C was working fine. I removed the prop from the housekeeping door, and the noisy slamming of said door commenced, averaging about once a minute. The temperature did drop from 87 to 85 degrees. The bed was just a few feet from the door, making for a light sleeper's nightmare. I complained again, this time angrily. The manager came upstairs with me, telling me it was not 85 degrees in my room. I pointed to the thermostat (which read 85 degrees) and asked if he was sure about it. I said I need another room immediately and he said they were booked to 97% capacity and there are no more studios. After pulling teeth, I received an upgraded room. I hate this front desk staff, the difficult manager, and I hate this hotel. It made my one night stay in Hawaii a disaster and a memory I yearn to forget. I will never go back. Great location though. Read moreGenuine Hotels.com guest review
"HOT ROOM / Hidden fees"
The AC was not working well my room was very humid and even the halllways. the AC did work in the lobby the day of my check out. this hotel had too many hidden fees and taxes. Vale parking was taxed, the room was taxed, the hootel fee was taxed. I guess the overall bill $180.00 is still a good buy for the area, however it would be nice to see all the […] fees on Hotel.com to prevent any surprises. I have gotten other reservations from hotels.com and was not nearly as painful or confusing. I will never stay at Imperial again mainly because of the attitude of the front desk clerk in addressing my concerns. Read moreGenuine Hotels.com guest review
All the staff were friendly and helpful. Great location for the beach and bus transportation. The pool is nothing to get excited about--it was wet and we could swim--just not "pretty"! All in all, we were happy.Genuine Hotels.com guest review
The room is a little outdated, there is a coffee pot, but they do not supply coffee, and the bathroom was a little small other than that it was a great place to stay. The staff is super nice and helpful. The location is amazing. It is walking distance to the beach, restaurants, and shops. The shops in the area are high end: Gucci, Dior, Harry Winston […] etc. Pearl Harbor is close by, so is the famous Honolulu Swap meet at the Staduim. Read moreGenuine Hotels.com guest review
"Great location, Decent room"
Nothing compared in price anywhere near this location. The room had a microwave, fridge, sofa and table. Very nice for longer stays. No frills, but we were happy. Perfect location, and our room on the 20th floor was surprisingly quiet for being right in the hub of things.Genuine Hotels.com guest review
"Very good location"
The hotel is close to the beach & that's all it matters.Genuine Hotels.com guest review
Excellent location! Small, but super efficient.Genuine Hotels.com guest review
Location is great (walking distance to the beach, restaurants, and stores). Staff is very accommodating and is always ready to help. This hotel can accommodate 5 to 6 people in one room and a has full-sized kitchen and 2 bathrooms. Hotel needs a little bit of updating, but staff service and hotel location make up for it.Genuine Hotels.com guest review
"Staff was very helpful"
Great way to start our vacation. Great location, shops everywhere. Great places to walk.Genuine Expedia guest review
"Could have been better"
One night stay the staff was great, but the rooms where ran down and the Murphy bed didn't look like it had been changed. The staff was nice and prompt when we requested a new change for the Murphy bed.Genuine Expedia guest review
"Home away from home."
You can't beat this place, well you can, if you got tons of money to throw around. We booked this place not really knowing what to expect, and to our surprise it was excellent. It's basically your own little apartment in the best area of Waikiki (shops and restaurants). All just a stones throw from the beach where you can learn to surf or just lounge […] and relax. Staff was very polite and knowledgable about the island and it's tourist destinations. I could go on and on about this place. If your going to Waikiki or thinking about staying here, BOOK IT NOW! Read moreGenuine Hotels.com guest review
"Comfortable with economical rates"
I booked two nights at this hotel over Memorial Day weekend to attend a convention being held in Waikiki. All my interactions with the staff were pleasant and professional. The room I booked was an "Ohia" studio, which was clean and included a kitchenette stocked with plates and utensils for up to four people (useful for anyone who may want to cook […] for themselves during their stay.) Hotel also located near a variety of restaurants located along Lewers Street and at the nearby Royal Hawaiian Shopping Center. Elevators to the rooms were fast with minimal wait times. The only downside to this hotel is that while it is clean and well-maintained, the interior style is outdated (circa 1960s and 70s.) Considering the price, was an excellent value overall. Read moreGenuine Hotels.com guest review
Loved itGenuine Hotels.com guest review
"DO NOT STAY HERE"
Do not stay here if you wish to sleep past 5:30 am. There is a commercial loading zone in front of the hotel and although is posted 7:am to 11:am only the trucks start arriving at 5:30 and they are LOUD. Then the steet folks arrive and start smoking and singing. Not a great experence.Genuine Hotels.com guest review
"Imperial Hawaii Vacation Club is great"
It was very nice. The location couldn't be better - near Waikiki Beach, places to eat, ABC Store right there, and lots of activity! And the price was very good.Genuine Hotels.com guest review
"Nice hotel and people. Close to beach."
Great! Close to beach. Family was close by who live in Hawaii. There were a lot of shops around and things to do. We had a great family vacation :)Genuine Expedia guest review
We are always very comfortable staying at the Imperial Hawaii Vacation Club. Our friendship with the hotel staff is invaluable. They are like family. The location is very accessible to shopping and surround by lots of variety of restaurants. You can walk to a lot of places and if you like to make morning runs and walks, it is a very nice surrounding […] for that. Read moreGenuine Hotels.com guest review
"fairly nice hotel, close to the beach and shopping"
hotel staff are extremely friendly and helpful. the beds are a little uncomfortable, and the sofa is very uncomfortable. but over all the stay at the hotel was pleasant.Genuine Expedia guest review
"Close to Beach"
Had one night in hawaii and this hotel was right next to the beach. Very convenient to restaurants and swimming.Genuine Hotels.com guest review
Was a very short notice booking and very glad that we found it. Were familiar with the neighborhood - good eating spots very close by. Beach only a few steps away. Hotel and service excellent.Genuine Hotels.com guest review
We booked this place to prepare for a cruise. It worked out reasonably well. The staff are friendly and helpful (they don't answer calls right away but eventually do). The location is in the heart of the Waikiki shopping district, but with the windows closed the noise was minimal. You are within walking distance to the beach and major shopping. If you […] have a rental car be ready to pay a surcharge for valet parking. Read moreGenuine Hotels.com guest review
"Better than Expected - Great Location"
Quickly booked this hotel room because it was close to Yardhouse where me and my friends were going to take down all the beers there. The price was much lower than surrounding areas, the room was great for me (and friends) and the valet parking made it so that I didn't have to worry about my car. 5 minute walk from the beach too (if that). Will definitely […] stay here again. Read moreGenuine Hotels.com guest review
"Close to the strip, abc store right in front lobby"
Good enough for a day stayGenuine Expedia guest review
My family and I thoroughly enjoyed our stay at the Imperial. We would have no hesitation in staying there again. The Imperial has a central location, close to the beach, restaurants and shops. Everything was in walking distance. The only issues we experienced was the small leak in our room from the air conditioning, however, it didn't hinder our stay […] at all. However, the staff were friendly and helpful and and hotel itself meet all our needs. Read moreGenuine Hotels.com guest review
"fabulous Hotel - Great Location"
This hotel is located in the middle of the Waikiki resort so is walking distance to everywhere. The mini-kitchen is great for breakfast & lunches. The food here is very expensive though. Beds are pull down and a sofa bed but were very comfortable (in the studio for 1-4 people). I would def. stay here again - but not likely to visit Hawaii again unless […] for stop-over as it is so over-priced. Read moreGenuine Hotels.com guest review
This hotel couldn't have been better located right between the main shopping strip and the beautiful beach of Waikiki. We even had an ocean view. The kitchenette was perfect for the two of us as it meant we could have breakfast in our room every day. Even when it rained we could go out for supplies without getting wet.Genuine Expedia guest review
"Location, location, location"
The Imperial is always a pleasant stay. Staff is courteous & helpful. Rooms are comfortable. Great locationGenuine Hotels.com guest review
I wanted a hotel near the airport and this was in Wikiki. To far. It cost me 40.00 to get there and 35.00 to get back to the airport.Genuine Hotels.com guest review
Ended up checking out and staying elsewhere. Double bed folds out of the wall. Pillows stashed In a dirty cupboard. Old and run down.Genuine Expedia guest review
Fantastic location! Staff very friendly and helpful Murphy bed was very comfortable Aircon was very noisy, but didn't bother us too much Concierge were fabulous Overall we thoroughly enjoyed our stay here. Many thanks :)Genuine Expedia guest review
"great location and fantastic service"
tremendously enjoyed our stay; will definitely recommend and stay again on next holiday.Genuine Hotels.com guest review
"UN PAR DE PEROS"
EL HOTEL ES BONITO, HABITACIONES CONFORTABLES, RECOMENDABLE SI VAS CON NIÑOS YA QUE CUENTA CON SU ESPACIO PARA PREPARAR ALIMENTOS O CALENTAR CUALQUIER COSA QUE NECESITES. LO MALO QUE EL AIRE ACONDICIONADO GOTEABA Y CASI SE MOJA TODA LA HABITACION, TUVIMOS QUE PONER UN RECIPIENTE PARA RECOLECTAR EL AGUA Y NO INUNDARNOS, ADICIONAL LA LIMPIEZA NO LA HACEN […] A DIARIO SINO CADA 4 DIAS........DEBERIAN PONER UN TRAPEADOR Y ESCOBA PARA UNO HACER LIMPIEZA DIARIA.... DETALLES QUE MOLESTAN. LO DEMAS ESTA MUY BIEN YA QUE SU UBICACION ES CERCA A TODO LO QUE UN TURISTA NECESITA. Read moreGenuine Hotels.com guest review
Hotellet var bra, det var nära till ett supermarket. Det var även en bra service, och rimligt pris.Genuine Hotels.com guest review
プールから海まで近くはないけど、ブールにはホットスパもあり十分寛げる。プールサイドにあるチェアーは日影になる所と日焼けをたっぷり出来る所とあるので気分で選べるのも良かった。 ホテル1階のレストランで海を眺めなからのビュッフェ式朝食も最高だったが毎日メニューが同じなのはちょっと残念。フルーツをたくさん食べられたのは良かった。Genuine Hotels.com guest review
Prisvärt hotell mitt i centrala Waikiki beach och nära till shopping och utmärkta restauranger.Genuine Hotels.com guest review
ビーチに近くてかなりの格安料金、何か落とし穴でもあるのかと思っていましたが至って普通の良いホテルでした(笑)高級思考の方には向いていません、あくまでもカジュアルなホテルです。4日に1度の清掃が返って気楽で良かったです、タオルも3階に行けば交換してくれるし屋上に小さいながらもプールがありそこからの景色は最高！私達は完全に忘れていましたが(音で気づいた)ヒルトンの花火はよく見えると思います。チェックインの時、英語は自信ありませんでしたが、フロントは丁寧に教えてくれて直ぐに部屋に入れました。次もここに泊まります。Genuine Hotels.com guest review
周辺施設や所在地もよかったよかったのですが、口コミで聞いていた4F客室なので窓辺の風景が最悪でした。また、お風呂の排水もつまり改善していただきました。その他、日本人スタッフも居り3日間快適に過ごさせていただきました。ありがとうございました。Genuine Hotels.com guest review
小学生の息子と2人旅で4泊しました。ワイキキのビーチは徒歩5分+1階にABCストア+道を渡るとワイキキビーチウォークがあり、素晴らしい立地でした。シェラトンホテルとちょうど背中合わせ的な立地で、この価格と思えば、お得感満点です。25階の部屋で、バルコニーからは右には山側の夜景+左にはオーシャンビューでが見え、とても満足でした。27階に小さなプールがあり9：00~22：00まで使用可能でした（でも、せっかくなのでビーチがおすすめ）。もしまたハワイに行く事があれば、このホテルを利用します。Genuine Hotels.com guest review
Ok treningsrom. Ikke rengjøring hver dag. Greie fasiliteter og nært stranden. Stort rom.Genuine Hotels.com guest review
Veldig bra beliggenhet på Waikiki med kort til strand, butikker og mange restauranter. Sengen var liten, og ikke komfortabel. Ikke rengjøring oftere enn hver fjerde dag.Genuine Hotels.com guest review
初めてのホテルだったので少し不安でしたが、最高のホテルでした。フロントロビーとかがリゾートっぽくないのがちょっとつまらなかったですが、その他は満点でした。２６階建ての２５階、ＯＶに宿泊出来ました。ハレクラニ越しに見える景色は最高でしたよ。夜は町並みの夜景が綺麗でした。１階にはデリが充実の大きいＡＢＣストアーとデニーズが有るので食事にも困りませんでした。外食のつもりでしたが、余りの景色の良さにお部屋で食べる事が多かったです。キッチン付きだし、ベットルームも別なのにお値段はとてもリーズナブルで、リピ間違いなしです。お部屋もリフォームしたのかな？とても綺麗でした。Genuine Hotels.com guest review
"ok for et kort opphold"
Vi hadde en studio-leilighet I 3 dager på dette hotellet. Det var grei størrelse på rommet, sengen kom ut fra et skap og madrassen var litt hard. De kommer hver 4 og 7 dag og vasker, så hvis du trenger rene håndkler før dette må du hente det selv. Betaling for parkering og for internet. Hotellet har basseng, sauna, et lite treningsrom og en consierge […] som kan hjelpe deg med å bestiller guidet turer. Beliggenheten er helt fantastisk. 3-4 minutter å gå til stranden, og 2 minutt til luxus-shoppinggaten. Det ligger en døgnåpen restaurant og en liten butikk rett ved hotellet. Read moreGenuine Hotels.com guest review
"nice cost performance"
ロイヤルハワイアンセンターを曲がって少し歩くとこちらのコンドミニアムに着きます。ですので、とても立地はいいです。ビーチまでもほんの数分で着きます。1F奥側の入口の横に足の砂を落とすところもありますから、砂を部屋に持ち込まずにすみます。この気遣いが嬉しいです。 部屋は、壁から引っ張り出すベットが1つとソファベットが１つ。部屋の設定では4人OKとなっていますが、ベットはセミダブルぐらいしかありません。大人4人はかなり無理がありますので注意が必要です。しかも、壁からベットを引っ張り出すと、バスルームのドアがちゃんと空きません。（それくらい、部屋が狭いです。（笑）） また、ほかのブッキングサイトでは書かれていなかった「パーシャルオーシャンビュー」がこちらのサイトでは書かれていたのでこちらのサイトで予 […] 約を取ったのですが、実際には海は見えませんでした。（一応、フロントに言いに行きましたが、空いている部屋がない、海が見える部屋にしたければ差額を払いなさい、と言われたので、あきらめました。） でも、立地から考えるとこちらのコンドミニアムはかなりお安いと思います。１Ｆには大きな、食料品も豊富なＡＢＣストアがあるので、かなり便利です。ですので、総合的にはいいところだと思います。また機会がありましたら利用したいと思います。 Read moreGenuine Hotels.com guest review
初めての滞在でしたが、ロケーションはワイキキの繁華街近くで、空港からもシャトルバスで40分程度で着きます。 周りにはショッピングタウンがあり、ホテル横に大きめのABCマートもあって、お土産や食事を買うのにも全く不自由しませんでした。 部屋も広くて清潔感があり、とても快適でした。次回も是非泊まりたいです！Genuine Hotels.com guest review
ビーチまでハレクラニとアウトリガーリーフの間の道で直ぐで一階のABCとデニーズがとても便利でした。リクエスト通り、エレベーターからは遠い部屋でしたが、ベッドルームの隣に電気室があって、静かとは言えない部屋でした. フルキッチンの部屋は食洗機もオーブンもありつかいやすいのですが炊飯器は有料で３０ドルもします。ソファーベットも含めると4つもベッドがあり、ゆったりと過ごせる部屋です。この価格では文句無しですよGenuine Hotels.com guest review
このホテルは、ロケーションが良いのでリピートしてます。 ビーチに行くにもショッピングに行くにも最適な立地です。 今回は一番小さい部屋(Ohia)でしたが、コンロが無く、それだけが唯一の誤算でした。Genuine Hotels.com guest review
宿泊した部屋は快適でした。 場所が良いので便利に遊べます。 リゾートホテルではないのでアクティブ派にとっては煩わしさがなくお奨めです。Genuine Expedia guest review
値段の割には、とても行き届いたサービスでした。4泊だったので掃除やリネンの交換は無いと分かっていましたので、割りきって宿泊しました。（タオルは3階に行けば交換してくれるので全く問題ありません。）エリアもハレクラニやトランプタワー近くでしたので何処に行くにも便利です。バレットパーキングでしたが、入り口の狭さを考えると仕方がないのかも知れません。次回もこちらに宿泊したいと思います。（唯一の不満はリゾートフィーを取っているのにWifiは別料金という所でしょうか。）Genuine Hotels.com guest review
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