All hotels in Tokyo, Japan
1 room, 2 adults
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3-11-2 KyobashChuo-City, TokyoTokyo-to104-0031Japan, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 221 reviews)

  • Location
    Great location
  • WiFi
    Good internet service
  • Service
    Fantastic service
  • Food
    Food is all right
  • Room
    Room is not nice
  • Comfort
    Uncomfortable
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3.0 / 5Good
"Small Room"
The room is pretty small
Genuine Hotels.com guest review
3 night trip with friends Dec 24, 2015
Chendi
US
5.0 / 5Outstanding
"A fine place to stay downtown on a budget"
Short notice business trip. This hotel is new, and right downtown - close to everything if you can handle the transit systems. Most Americans who aren't familiar with some smaller hotel rooms in Manhattan will be shocked by the size, but the double bed room worked just fine for me - I loved how they managed to pack so much into the minimum space. Staff were friendly and helpful, included breakfast got the job done and was convenient, and being able to walk into Ginza, the Imperial Palace area / Hibiya Park, Tsukiji, 20 minutes to either Sibuya or Akihabara by train -- I loved it. Annoying to have BBC World News as the only English language channel because they looped frequently - but you're in Japan, and they did have a free English language newspaper in the lobby.
Genuine Hotels.com guest review
7 night business trip Nov 14, 2015
Steven
US
3.0 / 5Good
"Nice stay, need different pillows."
Loved the hotel and location and the breakfast. The pillows however are SUPER thin and don't really make sense. are they cheaper than other pillows to have? they were not comfortable AT ALL. i had read that the pillows in this place are weird but i didn't really understand how weird until i was there.
Genuine Hotels.com guest review
3 night trip Sep 28, 2015
Roman
US
5.0 / 5Outstanding
"great for 1 person"
The only negative was their pillows. Every thing else was great in my book. It's not a 5☆ Hotel but you know that going in. Very close to 3 subway stations, walkable to Ginza shopping. Staff very friendly, but knew little English; but how many of us in America speak Japanese?
Genuine Hotels.com guest review
5 night trip Feb 20, 2015
matthew
US
4.0 / 5Excellent
"Compact room but not a capsule"
The rooms are small and could be an problem if you intend to spend a lot of time in the room, the location is great for the Ginza and not bad for the Tokyo station area, the fish market is a 15 minute walk away. all in all a good value hotel
Genuine Hotels.com guest review
5 night business trip Jan 12, 2015
John
US
4.0 / 5Excellent
"Holiday Trip"
Great for our trip we had two rooms. The pillows could be better :).
Genuine Hotels.com guest review
5 night trip with friends Dec 18, 2014
Carl
US
1.0 / 5Poor
"Too small even for a "business" hotel"
Room was impossibly small and not advertised as such. I left after one night of a three-night reservation. I have stayed in the smaller-sized Japanese rooms in the past, but none were this small and I do not know it in advance; I would never have stayed here if I had. There were no services or amenities at the place (the VERY tiny eatery closes at mid-afternoon).
Genuine Expedia guest review
Other trip Dec 15, 2014
Dennis
US
4.0 / 5Excellent
"Solid Tokyo hotel"
Pretty good place next to Takaracho subway station on Asakusa line. Rooms are small (cause tokyo) but clean and comfy. The staff is courteous - we dropped our bags off at noon prior to checkin. Staffs' English is good enough for hotel business. I wasn't fond of the breakfast.
Genuine Expedia guest review
Other trip Nov 22, 2014
the texan
US
3.0 / 5Good
"no water bottle provided on the first day"
no bad but not really satisfied, all the aircon symbol in Japanese instead of English, not understand to on the heater
Genuine Expedia guest review
Other trip Nov 22, 2014
Dan
US
4.0 / 5Excellent
"Convenient location"
Clean, neat room. Hotel staff is courteous and helpful.
Genuine Expedia guest review
Other trip Nov 20, 2014
Dan
US
4.0 / 5Excellent
"Nice hotel close to Ginza and main train station"
This is a decent back-up hotel if you can't find a room closer to your main point of interest. It is 15-20 minute walk to the train station and 10-15 to Ginza. The rooms are tiny, as is typical of Japanese business hotels, just big enough for a bed and a thin desk. No international channels on the large LCD TV. This hotel seems very new. Bed was comfortable, internet was fast, breakfast was minimalist but good. The staff were very helpful and accommodating.
Genuine Expedia guest review
Other trip Nov 20, 2014
Cricket
US
5.0 / 5Outstanding
"Gem in Tokyo"
Great value Excellent location in Ginza Close to Subway train stations... Both the Ginza and Asakusa line very close. Staff is wonderful
Genuine Hotels.com guest review
6 night trip Oct 19, 2014
Raymond
US
5.0 / 5Outstanding
"very good location"
good location
Genuine Hotels.com guest review
3 night romance trip Sep 27, 2014
Noely Junior
US
4.0 / 5Excellent
"clean but off the tourist path"
It is a clean hotel with friendly staff. Opposite end of town from Shinjuku etc. About a 30 minute train ride. More of a business hotel. Did not cater to tourists at all.
Genuine Hotels.com guest review
3 night trip with friends Sep 12, 2014
Cindy
US
5.0 / 5Outstanding
"Great hotel. We'll be back again!"
We had a great time staying at the hotel. It was only 10 minutes walk from the Tokyo Station. You can also walk to the Ginza street for shopping and popular eating places. Walk there at night is pretty cool too. The reception area welcomes you with cleanliness and professional service. The room was clean, organize and fabulously presented. Awesome bathroom. Cool view of the skyline from the bedroom window. Also, there's a gas station nearby for late night snacks and drinks.
Genuine Hotels.com guest review
2 night romance trip Aug 13, 2014
Thea
US
2.0 / 5Fair
"Decent chain, good location, details need help"
Great Location, pleasant staff but there were issues with the room. When I went to take a bath, I saw that there were used band-aids somewhat hidden, but that and some random pieces of rubbish made me hesitant. I was only there for a short stop over and it wasn't a massive deal (nothing that picking up with tissues wouldn't solve), but still, its not a pleasant thing to see in a hotel room.
Genuine Hotels.com guest review
2 night trip Jul 12, 2014
A Traveler
US
4.0 / 5Excellent
"New hotel"
15 minute walk to the train station and theater. Very pleasant and helpful front desk staff. I would have enjoyed an English TV news station in the morning. A perfect small room.
Genuine Expedia guest review
Other trip Jul 9, 2014
Varkyl
US
4.0 / 5Excellent
"Ginza shopping, Tokyo Station"
Although the rooms may be smaller than Western hotels, they are well maintained and have all the amenities you would need during a hotel stay. The front desk workers are very nice and will greet you every time you leave or enter the lobby. It may be helpful to learn a few Japanese phrases specific to a hotel reservation just in case, however. There are double bed rooms on the higher floors and are perfect if you want more space and a bigger bathroom.
Genuine Hotels.com guest review
2 night trip Jun 22, 2014
Steven
US
2.0 / 5Fair
"dust piles in the room, and corner on the floor"
This time, small dust piles were noticeable in the room, small dust particles were flying in the air, when air conditioner was on. Maybe, air-conditioner filter should be changed or ...? Hotel needs corner vacuum equipment to vacuum the difficult areas. Because floor carpet and table top had black color, dust was very noticeable. I talked about dusty situation of my room to front desk but this issue of cleanliness was not resolved. Also, the bottom of bathroom shower vinyl curtain area was stained with yellowish brown color, not pleasant. However, the room did not have any smell. Most of front desk employee could hardly speak English. I wondered if the hotel was only for Japanese customers.
Genuine Expedia guest review
Other trip Jun 15, 2014
anonymous
US
4.0 / 5Excellent
"Very Functional Hotel"
Super small single room, but packed with everything I needed. This hotel didm't have much to move around, but the room was laid out well for the space and everything I get out o fa normal hotel room was provided. Very comfortable bed and a very large TV.
Genuine Expedia guest review
Other trip Jun 4, 2014
Jason
US
5.0 / 5Outstanding
"Downtown near Tokyo Station"
Nice hotel that is only 10 minute walk from tokyo station. very clean and friendly staff. Not a lot of sight seeing in the neighborhood, but it has good connections to all of tokyo
Genuine Hotels.com guest review
1 night trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location near tokyo station"
Comfortable bed, functional bathroom with big bottles of shiedo shampoo and conditioner and body wash included !
Genuine Expedia guest review
Other trip May 13, 2014
marcela
US
3.0 / 5Good
"Eh, just covered the bare minimum requirements"
It was a small bed, in a small hotel, close to the Ginza.
Genuine Hotels.com guest review
1 night romance trip May 4, 2014
Chrissy C
US
3.0 / 5Good
"Hotel in Tokyo with great location"
The hotel is situated in a very convenient location near Ginza (5-7 min walk to the main street) and few underground stations which allows to travel to all the major places of interest without changing lines. The staff is friendly and ready to help. The hotel is quite new so all the facilities are in good conditions. The room was very small ( 10-12 sq.m including bathroom) there is no place for luggage and no wardrobe to store clothes. The restaurant offers basic japanese cuisine but there are lots of places nearby to dine. Wi-Fi was free and worked well. I would recommend this hotel to somebody travelling alone for not many days and who has limited budget.
Genuine Expedia guest review
Other trip Apr 12, 2014
Dmitry
US
4.0 / 5Excellent
"Well priced hotel in Ginza only 10min walk to trai"
Overall a very good hotel for it's price, extremely clean and well kept. The front desk was helpful in changing my room from one to two beds. Would not hesitate to come here again.
Genuine Hotels.com guest review
1 night family trip Mar 23, 2014
Tony
US
4.0 / 5Excellent
"Small but comfy"
Nice hotel, fairly new and well-maintained. Rooms are Tokyo small and here they can accommodate two people at most -- you won't have space to exercise in the room or anything, but if you just want a place to sleep and bathe then this is perfectly fine. Staff spoke enough English to perform hotel functions, but don't expect a concierge experience. Breakfast is at the udon noodle restaurant on the first floor... for the most approachable breakfast, get the hot noodles in hot soup. Location is right by a subway stop and a 10 minute walk to bright Ginza nightlife, 15 minute walk with bags to Tokyo station. If following Google maps, the hotel entrance is on the other side of the block from where it takes you (next to the udon restaurant).
Genuine Hotels.com guest review
1 night trip Mar 3, 2014
John B
US
4.0 / 5Excellent
"New, clean with small rooms"
Traditional Japanese rooms but queen beds that are soft. Nice new TV on wall, but only Japanese stations. VG internet and WiFi. Good value. Very small bathroom. If you are 6'5 or above not a good hotel for you.
Genuine Hotels.com guest review
4 night business trip Feb 23, 2014
Chuck
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
Staffs were very polite. Nice building, and its interior. convenient wherever you go.
Genuine Hotels.com guest review
Family trip Apr 18, 2016
JOANNE
PH
3.0 / 5Good
Room very small
Genuine Hotels.com guest review
4 night romance trip Jan 12, 2016
Chia
AS
1.0 / 5Poor
"Worst treatment ever"
Well, their breakfast wasn't really appealing. Which is too expensive comparing with what they served. Don't know the function of their restaurant, cox I need to take a asthma pill which I feel very uncomfortable and ask if they can do me a favor to give me a glass of water? They told you just go back to your room, there's a water bottle inside. So glad I decided to swallow it without taken any water. Make sure you don't look like Asian or they will treat you like a Chinese. In that case help yourself with everything you need. Good luck!
Genuine Hotels.com guest review
3 night business trip Jan 13, 2016
A Traveler
AS
4.0 / 5Excellent
"Nice hotel close to train station."
Very comfortable to stay, good for relaxing and near to shopping center and malls.
Genuine Expedia guest review
Other trip Jan 1, 2016
A Traveler
PH
3.0 / 5Good
"Value for money. ok."
5-10 minutes walk from Tokyo station. Not too difficult to locate. We arrived at 1:40am and actually have gone to another APA hotel nearby. The staff was very helpful and directed us to the right way.
Genuine Hotels.com guest review
1 night family trip Dec 18, 2015
G
AS
3.0 / 5Good
"Tiny room, good for short stays."
Convenient location, close to Tokyo station. Lots of shopping and food to be found nearby. We booked very last minute so there were only smoking rooms left - the room reeked of cigarette smoke. But the price was right and we were only staying one night so it was ok. The room is super tight, if you have a large suitcase you may not be able to open it unless you lay it on the bed.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2015
Vanessa
CA
4.0 / 5Excellent
"Typical Tokyo size room in a great location"
Hotel is in a great location - super close to Takaracho station and a short walk to Ginza metro which has multiple lines. Plenty of restaurants close by. Small rooms with comfortable beds however the pillows were not the greatest. Reception did provide others which were an improvement. Overall a great place to stay and if I ever return to Tokyo I would happily stay again.
Genuine Expedia guest review
Other trip Dec 16, 2015
Megan
AU
5.0 / 5Outstanding
"Nice Hotel in perfect location"
We stayed in this hotel in October 2015. The room was small, but really comfortable and, above all, sound proof. The location, however, it the main reason we chose this hotel, 10 minutes walking from Tokyo Train Station and very close to Ginza District.
Genuine Expedia guest review
Other trip Nov 29, 2015
A Traveler
GB
3.0 / 5Good
Typical Tokyo hotel room. Price was astronomical for what we got. Have stayed elsewhere in Tokyo cheaper and more comfortable. Not much bigger than a capsule.
Genuine Hotels.com guest review
3 night romance trip Sep 20, 2015
Paul
NZ
5.0 / 5Outstanding
"2 nights business trip to Tokyo"
Nice, clean and small room. Good enough for short stay. Love the japanize style toilets... Bed is very comfortable. Very nice location: Fish market 10 min walk, Tokio station 10 min walk. Nearest metro station like 3-5 min walking distance. Cool little bar EL CERDO just 2 min away. Food and drinks. Good experience.
Genuine Hotels.com guest review
2 night business trip Aug 20, 2015
Ivan
AS
4.0 / 5Excellent
"Nice quiet and convenient location"
It was nice.
Genuine Hotels.com guest review
2 night trip with friends Jul 18, 2015
Joyce
CA
3.0 / 5Good
"So so stay"
Pillows too flat but you can ask for western style if they gave available. Mattress in bed was lopsided. Aircon fluctuated too much, either too hot or too cold. Don't feel that the room was the cleanest.
Genuine Hotels.com guest review
4 night family trip Jul 10, 2015
Michelle
PH
2.0 / 5Fair
"Not value for money"
more like budget hotel but charge at 5 star hotel rates. Only consolation the place conveniently located near subway station and nice surrounding.
Genuine Hotels.com guest review
8 night business trip May 14, 2015
Nelson
SG
4.0 / 5Excellent
"Ok room, ok price"
Good hotel, fairly close to the action (e.g. Ginza).
Genuine Expedia guest review
Other trip Apr 13, 2015
Japan newbie
AU
3.0 / 5Good
Ok for a short stay. If you are on holiday then this isn't the place for you, the rooms are very small and services are basic. The hotel is designed for business stays. It's a reasonable distance from the Tokyo train station but there are closer hotels.
Genuine Expedia guest review
Other trip Mar 28, 2015
Mick
AU
5.0 / 5Outstanding
"Ginza gem"
Very new and modern hotel right in the heart of shopping meccah of Ginza.
Genuine Hotels.com guest review
3 night trip Feb 19, 2015
Shivam
AU
4.0 / 5Excellent
"Small but otherwise acceptable in a good location"
As other reviewers have mentioned, this place is small, even by Tokyo standards. You'd probably have to pack and unpack your suitcase on the bed. It is within walking distance of the Tokyo shinkansen station, and several metro stations. One thing that bothered me was the single lift, which made things difficult when large groups were checking out.
Genuine Hotels.com guest review
4 night trip Feb 13, 2015
Bryan
SG
3.0 / 5Good
"I booked 2 weeks before new years"
So in all of Tokyo there were only 4 hotels that could accomodate me for six nights consecutively. The room was very expensive for what it was. I am Six feet tall and could not sit on the toilet seat properly due to the size of the bathroom
Genuine Expedia guest review
Other trip Jan 14, 2015
Steve
AU
3.0 / 5Good
"Elegant hotel with tiny room"
The location is great, easy access from Tokyo station by foot. My bed was way too soft. The bed sheets are good quality but the pillows are weird (for a non japanese at least) : 5 cm thick and flat. But the problem is the A/C located above the bed, blowing all night on you ( you can turn it off but such a tiny room will not hold enough air for the night...). You can open the window . Personnel are very kind. There is a noodle restaurant for breakfast.
Genuine Expedia guest review
Other trip Oct 26, 2014
eric
CA
5.0 / 5Outstanding
"Good but small room."
The location to Railway Station, Underground stations, retail shops, convenient stores and eateries was perfect. The breakfast was good at Udon Noodle Restaurant. My only criticism was that the room was on the small side.
Genuine Hotels.com guest review
7 night romance trip Oct 4, 2014
Ronald
AU
3.0 / 5Good
"Good location with pleasant staff."
We spent 11 days at this hotel in the Ginza District. it worked well as a base for exploring Tokyo. We used the free Wifi to search our routes on the trains. There is a station on the same block. The room is tiny with no closet.
Genuine Expedia guest review
Other trip Oct 11, 2014
DC
CA
4.0 / 5Excellent
"Tight, Clean Quarters"
Everything was clean. Very close to subway/metro, but a station with one line only. Consider paying more for a hotel on > 1 line (I.E. a junction) if you plan to visit different places. Just take a look at the Tokyo Metro map online. I stayed four nights and the chambermaid attention was good but sagged as my stay progressed, to the point of the in-room coffee not being replenished the second-last day, which I realized at 5 a.m. on check-out day. :-( Living in North America, I am used to larger hotel rooms but as a solo traveller although the room was extremely "compact", it made very good use of space. Reliable wifi. Generally good value for money.
Genuine Expedia guest review
Other trip Sep 26, 2014
Dave
CA
4.0 / 5Excellent
"Good location."
Very good condition. It is near to a few Toei Subway/Tokyo Metro station. Walking distance to Tokyo JR station, where u can take all the long distance shinkansen to anywhere. Can be a good place to be your base.
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
SG
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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