All hotels in Berlin, Germany
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4.5 / 5Excellent

Score breakdown (from 21 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.5
  • Comfort
    4.7
  • Condition
    4.6
  • Neighborhood
    4.7
5.0 / 5Outstanding
"A find in Berlin"
Great hotel in a wonderful area. The room was clean and comfortable. The location was convenient, a few blocks off the main street but surrounded by old and quaint restaurants. I'd recommend it to all my friends.
Genuine Hotels.com guest review
4 night family trip May 9, 2015
Carolyn
US
5.0 / 5Outstanding
"Nice hotel in great area in Berlin"
When I booked hotel I didn't realize it was in the oldest areas of Berlin - wanted to be close to Alexander Platz and Mitte areas. It was in a great area surrounded by quaint streets and shops/restaurants. We were able to walk to Museum Island and all around Berlin. Accommodations were great and would highly recommend - Thank you
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Hotel for Berlin"
The hotel was absolutely perfect! The hotel has clean rooms, a courteous staff, a great location...what more do you need? I will stay here every time I come to Berlin.
Genuine Hotels.com guest review
6 night trip Jun 15, 2014
A Traveler
US
5.0 / 5Outstanding
Awesome!!!
Genuine Hotels.com guest review
2 night trip Apr 13, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Hidden gem, in the heart of Berlin"
A new hotel, in an older 'village style' part of Berlin. Room was spacious and modern, with all the facilities you could need. Within walking distance of some great restaurants. A short walk to Alexanderplatz for the U and S Bahn.
Genuine Expedia guest review
Other trip Feb 7, 2014
Alisa
AU

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
Externally small, but very comfortable hotel, in a nice and rather quiet area. Our room was big and tidy, seemingly one of the biggest available, and had a modern bathroom, matching the pictures. Service was very friendly, better than in most of the places we visited in Berlin, both in attitude and language skills. Room had coffee, water heater and a minibar, which were great. I could definitely return here again. The only downside was that the hotel stuff didn't seem to know what Berlin City Tax really means, and wasn't prepared to reduce that from the bill, due to room being reserved via "travel agent" (=HC). Hotels do not own that money anyways. Didn't want to spend too much time on that as the amount was insignifant.
Genuine Hotels.com guest review
3 night business trip Jun 20, 2015
A Traveler
FI
4.0 / 5Excellent
"Romantisk område"
Perfekt placering i et smukt område med et bredt udvalg af restauranter. Kan klart anbefales
Genuine Hotels.com guest review
3 night family trip Apr 30, 2015
Linda
DK
4.0 / 5Excellent
"bra sted."
litt vanskelig å finne. Når vi endelig var der ble vi positivt overrasket. Stille og rolig område. Ingen spisemuligheter på hotellet men mange bra alternativer i nærheten.
Genuine Hotels.com guest review
3 night family trip Feb 26, 2015
Hans Halvard
NO
5.0 / 5Outstanding
"Klein aber oho"
Wir waren nur eine Nacht in diesem Hotel. Ich habe schon des öfteren in Berlin übernachtet, aber dies war das erste Hotel, wo man persönlich zum Zimmer gebracht und alles erklärt wurde. Klein aber dafür sehr freundlich und persönlich. Auch die Lage ist sehr gut, Parkhaus gleich um die Ecke, Parkplätze ebenfalls keine 100m weg, sehr ruhig gelegen. Leider kein Frühstück im Hotel möglich, aber 50m weiter gibt es 3 Gaststätten, wo man gut Abendessen und Frühstücken kann. Gegen Vorlage des Zimmerschlüssels erhält man dort 10% Rabatt. Ich kann das Hotel nur empfehlen.
Genuine Expedia guest review
Other trip Feb 11, 2015
A Traveler
DE
4.0 / 5Excellent
"Unkompliziertes Hotel in guter Lage"
Günstig gelegen, zu Fuß alles erreichbar, freundlicher Service, hilfsbereite und zuvorkommende Rezeption, kein gewöhnliches Hotel, sondern ohne Schnickschnack. Nachts ist Rezeption nicht besetzt. Hotel befindet sich im ersten und zweiten Stock eines Wohnhauses. Frühstück im benachbarten Restaurant. Zimmer ruhig und sauber. Betten gut. Teppichboden riecht feucht und modrig (Empfehlung Luftentfeuchter). Wir würden wieder kommen. Preis Leistung passt.
Genuine Expedia guest review
Other trip Oct 20, 2014
holly keksler
DE
5.0 / 5Outstanding
"Hôtel très agréable et pratique"
L'emplacement dans le Berlin historique est très agréable. Hôtel confortable et particulièrement tranquille. Accueil très aimable.
Genuine Hotels.com guest review
5 night trip Sep 15, 2014
CM
FR
5.0 / 5Outstanding
"Dejligt hotel til familieferie."
Vi var afsted 2 voksne og 3 børn (14,11 og 3år). Vi havde god plads, da der var sengepladser til 6 personer. Vi havde behov for at benytte køleskabet ( der var en minibar) til egne madvarer. Det fik vi lov til. Alt var meget rent og pænt. Venligt og hjælpsomt personale. Området hvor hotellet ligger er hyggeligt. Der er mange restauranter og små butikker. Selve hotellet ligger i en lille stille gade. Så fin nattero. Der er ikke langt til mange af de gode museer og andre seværdigheder. Vi var meget tilfredse.
Genuine Hotels.com guest review
7 night family trip Jul 12, 2014
Signe
DK
5.0 / 5Outstanding
"hôtel fort bien situé, personnel très accueillant"
Petit hôtel familial parfaitement situé dans le plus ancien quartier de la ville (totalement restauré). La chambre, fort agréable, spacieuse, au calme, fonctionnelle avec une SDB dotée d'une douche à l'italienne. Nous avons été très bien accueillies par le patron (qui parle bien anglais) et très bien soignées durant tout notre séjour (10 jours). Nous nous sommes senties chez nous très vite et c'est bien sympathique quand on est dans une si grande ville comme Berlin.
Genuine Expedia guest review
Other trip May 12, 2014
Patricia
FR
5.0 / 5Outstanding
"Agréable, moderne, calme, très bien placé"
Cet hôtel est à la fois remarquablement calme, proche de lieux importants comme l'île aux Musée, Alexanderplatz, les métro et des restaurants, dans un petit quartier historique assez bien préservé de Berlin et au cour du Berlin actuel et moderne. Propre, discret et à disposition des personnes de passage, bien adapté pour un petit groupe d'amis ou une petite famille ; épatant.
Genuine Hotels.com guest review
4 night family trip Feb 28, 2014
Kaiukea
FR
5.0 / 5Outstanding
"Ein super Boutique Hotel in Berlin"
Sehr schön, Ruhig und sehr Zentral gelegen. Sehr sauber und tolles Personal, wir kommen wieder.
Genuine Hotels.com guest review
1 night trip Dec 19, 2013
Karl-Heinz Saadig
DE
3.0 / 5Good
"Schönes Hotel, wenig persönlicher Service"
In der Buchungsauskunft hieß es, ab 24.00 Uhr sei ein Late-Check-In notwendig, tatsächlich hing schon um kurz vor halb zehn ein Zettel am Hotel, man müsse am 21.00 Uhr automatisiert einchecken. Eine Sprechanlage lotste mich durch die technischen Details. Als zweites wurde mir mitgeteilt, dass dies ein Hotel ohne Frühstück sei. Frühstück könne man allerdings um die Ecke bekommen. Das fand ich okay, stand aber auch nirgends in der Hotelbeschreibung. Da ich es für relativ ungewöhnlich halte, wenn ein Hotel kein eigenes Frühstück bietet, halte ich es für angemessen, so etwas in großen Lettern auf der Homepage zu vermerken. Für mich ist das ein Kriterium, nächstes Mal woanders zu buchen. Die Zimmer waren superchic und sauber, das Bad war ein Genuss.
Genuine Expedia guest review
Other trip Nov 24, 2013
Mia Lieh
DE
3.0 / 5Good
Genuine Hotels.com guest review
4 night family trip Jun 25, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night trip Sep 29, 2014
A Traveler
IE
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jun 14, 2015
Georg
DE
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip May 6, 2015
A Traveler
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip with friends Feb 5, 2015
A Traveler
SE

TripAdvisor reviews for Hotel Nikolai Residence

Overall rating:Based on 55 traveler reviews

Most recent traveler reviews:

Overall Rating
"Beautiful room, central location, reasonable price"
07/12/15 Anya V Cupertino, California, United States
Front desk stuff is extremely friendly and accommodating. The room was beautiful, spacious, clean, and looked like newly updated. Location is central, very close to TV tower, with restaurants and shops near by.
Overall Rating
"one drawback"
07/10/15 yorams111 Tel Aviv, Israel
I stayed six nights at this hotel during the first week of July. The hotel is perfectly located in the Nikolai Viertel in the very centre of Mitte in Berlin. The service was wonderful and the room was spacious and very comfortable. However, there was one drawback and that is the lack of an air-condition. We happened to visit Berlin in one of the hottest weeks ever and the fact that there was no cooling system anywhere in the hotel was disasterous. Check well the weather in Berlin before you make a reservation
Overall Rating
"Pleasant, clean and convenient hotel in Mitte, Berlin"
07/05/15 Al C New York, New York, United States
As long as you understand that it's not a full-service hotel, you'll enjoy your stay at Nikolai Residence Hotel. It was clean and looked to be recently renovated. There's no real lobby to hang out in and it doesn't have amenities like a gym or restaurant. The WiFi worked well and the front desk (only 7 AM - 9 PM) was friendly and helpful for directions and recommendations. Convenient, pleasant location with non-tourist restaurants and bars nearby (including the Hofbrau about 5-10 mins walking!) If you're looking on a map, it's right near the Rathaus and the TV tower in Mitte - our room actually had a view of it from the window!
Overall Rating
"Very inflexible management - better pick a different hotel"
05/27/15 EyalS925 Tel Aviv, Israel
I arrived to Berlin for 5 days with more than one hotel booking (I am still debating with Booking.com on this subject)!! Though Nikolai residence were aware on my sensative situation on the first morning and though they claimed they have 3 days cancelation policy - they insisted to charge me the full 5 days stay (including breakfast)!!! No explanation nor begging helped me (700 Euros directly to the drain)!!! I get they will not try to help you too in case of a problem, better look for a different hotel
Overall Rating
"They charge you tax that is not due!"
02/28/15 PragueGirl79 London, United Kingdom
Berlin has introduced a 5% city tax which the hotels should collect from customers. However, as per this official information http://www.berlin.de/sen/finanzen/steuern/informationen-fuer-steuerzahler-/faq-steuern/information-berlins-hotel-occupancy-tax-148058.en.php if the guest provides a confirmation to the hotel that the stay was for business purposes, the tax should not be charged. However, this hotel will charge this tax to anyone by default when booking through booking.com. Then, they will refuse to refund it even if you give them the required confirmation at check-in. They will unhelpfully give you a form to go and claim the tax back from the Finanzamt yourself - of course, nobody will ever do this especially if one doesn't speak German/doesn't have time to go to the Finanzamt in person/doesn't have bank account in EUR/the amount is small etc.. It is a handy source of extra income for the city. I had a lengthy conversation about this with the hotel owner Jan Rebo about why they cannot refund the tax. He said they only pay limited money to their accountants so they do not have capacity to issue a credit note! He promised me to contact the Finanzamt on our behalf and help me get the tax back. I have not had any response from him after this promise despite multiple emails sent to the hotel reception. This practice (while it may be allowed by the Finanzamt) is dishonest and artificially increases the price by a tax which is not due.
Overall Rating
"Clean, modern and friendly"
01/18/15 Karichispeiras K Zürich, Zurich, Switzerland
Nikolai Residence is a jewel hidden in the old town of Berlin. We arrived early in the morning and yet they were nice to have a room for us ready. The hotel is quiet and very clean. Tea and coffee are offered. Staff are very helpful. They don't serve breakfast but there are plenty of cafes near the hotel.
Overall Rating
"Good location"
12/11/14 Pammie56 Clutton
5 minutes walk from Alexanderplatz station, very near the Roten Rathaus, Berlinerdom and in the prettiest part of Berlin (that we found!) the hotel has no eating facilities itself but is surrounded by bars, cafes and restaurants some of which offer discounts to hotel residents. It was well placed for the Christmas market in the Alexanderplatz, outside the Roten Rathaus and the Gendarmenmarkt which has a lovely setting. We however liked the one by the Rathaus width the outside ice rink...magic! There is a small market by the hotel and all the streets were very prettily decorated for Christmas. There are UBahn, S Bahn, trains and buses all within 5 minutes do getting around is very easy from here. Rooms spotless with tea and coffe making facilities. Staff friendly and helpful.
Overall Rating
"All Good but..."
11/18/14 J D Poland
No breakfast in the hotel (is it a real hotel? - more apartament I think). Breakfast you can get in the nearby restautarns but after 9 AM :( Self check in when you arrive after 9PM Othwerwise fine. Friendly and helpful staff. I had a spacious double room, with one extra bed in other part of the apartament, spacious bathroom. Ca 2,5 km to Branderburger gate, but close to TV tower and Alexander Platz.
Overall Rating
"Excellent hotel"
10/08/14 Jolly-Stranger Riga, Latvia
Excellent accommodation in Nikolai quarter in the area of Alexander Platz. Short walking distance to Alexander Platz train station. Plenty of opportunities for shopping, dining, and sightseeing. Convenient access to public transport. The neighborhood is very attractive, with narrow streets, welcoming restaurants, and small shops. The property is nice and clean. Rooms are spacious, and my even had a terrace. The bed was comfortable. Large flat screen TV on the wall.Very friendly and welcoming staff. Great WiFi connection, and its free. You have to note that this accommodation does not include breakfast, but there are several places next-door to have a lavish breakfast in the morning. Alternatively you can request the hotel receptionist to arrange a breakfast for you in the room. Another thing to bear in mind that reception is closed during the night, and opens at 7 in the morning. So if you are arriving late, make sure you notify the hotel in advance. Overall very good choice at a reasonable price.
Overall Rating
"Excellent hotel, perfect location"
10/07/14 AssafHA Hasharon
Ideally situated in the old quarter of Nikolai just off Alexander platz.. great hotel, clean modern rooms. excellent location more like an appratment hotel but great service and friendly staff.. the hotel does not have a lobby or bar etc but it has great rooms with great location there are plenty places for food and drinks around and some will give you 10% discount as hotel guest
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews