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1 room, 2 adults
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3-6-17 Nishishinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023, Japan, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 6 reviews)

  • 5.0
  • 4.0
  • 3.0
    (0)
  • 2.0
    (0)
  • 1.0
    (0)

Average rating for:

  • Cleanliness
    5.0
  • Service
    3.7
  • Comfort
    4.5
  • Condition
    4.8
  • Neighborhood
    4.5
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's not a hotel, it's a short term apartment rental. Make sure you contact owner before your arrival for key delivery information!!! Also no maid, but clean linens were available upon arrival. Another drawback: only 1 pillow, and there is wired internet available but no router for wifi. We bought a wifi router in Akihabara for 3000 yen, after that, wifi internet worked great. Location is only a short walk from Shinjuku station, and there are 3 convenience stores very nearby. All in all, great stay, just had trouble with getting the apartment key at first since we didn't call ahead for instructions (we thought there was a front desk).
Genuine Hotels.com guest review
8 night business trip Jun 28, 2014
Chris
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Lovely. Perfect."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely people. Love time stayed. Great location. Was a little difficult to find but once i found it it was easy! Would stay again.
Genuine Expedia guest review
Other trip Mar 2, 2015
a student
AU
5.0 / 5Outstanding
"Great Apartment!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Check in was very straightforward (they send a detailed email to read and follow). Staff were extremely helpful, understanding and replied to emails promptly. Was able to have a late check out with no charge. Apartment was a good size for Japan but the towels were a bit small. Area is very safe, easy to find cabs, and within 10 minutes walk to Shinjuku station. Would recommend. Stayed 9 nights over 2014/15 new year.
Genuine Hotels.com guest review
8 night romance trip Dec 26, 2014
LAUREN
GB
4.0 / 5Excellent
"Good basic apartment"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Didn't really have much by way of amenities, so get soap, shampoo, etc. Near the bypass in Shinjuku, so not the best area in Tokyo. Overall, definitely happy with the accommodations.
Genuine Hotels.com guest review
6 night family trip Apr 3, 2014
andrew
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Palace Studio i Shinjuku er et dejligt sted"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Vi er jævnligt i Japan, sådan har det været siden vi blev gift for 24 år siden. Siden min svigermor døde i 2003, har vi måttet leje, oftest har det været weekly mansion - men denne gang er absolut det bedste lejemål. Beliggenheden er yderst central i Shinjuku, 200 m fra Tokyo Amts mægtige Rådhus, hvorunder der er forbindelse til resten af landet.
Genuine Hotels.com guest review
13 night business trip Oct 28, 2014
Svend-Erik
DK
5.0 / 5Outstanding
"Très Bon Appartement Meublé"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Ce n'est pas un hôtel. C'est un appartement type studio meublé et équipé pour des locations de courtes périodes. Très confortable, bien situé dans le quartier de Shinjuku avec toutes les commodités à proximité. Solution pratique et très peu chère. A recommander surtout pour des habitués en voyages d'affaires de quelques jours ou quelques semaines. Par contre c'est un peu compliqué si on ne connait pas Tokyo et le Japon en général : on doit tout faire soi-même comme à la maison.
Genuine Expedia guest review
Other trip Dec 10, 2013
Michel
FR
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