All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereAv. Vasco de Quiroga #1840, Mexico City, DF, 01230, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 70 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    3.1
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5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was fine except for the service at the restaurant which was very slow, not good coffee and the food was not hot eventhough we were the only ones.
Genuine Hotels.com guest review
2 night family trip Nov 15, 2014
Rodolfo
US
2.0 / 5Fair
"Not bad hotel but bad room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Im not sure about other rooms in this hotel but the room i stayed in had the AC broken and has water filtration on the walls, the room stunk terrible due to humidity and moulding. You dont even want to open the closet, the odor was just terrble. The room itself wasnt bad, it was just that mould problem but hotel told me there were no other rooms available to change me. The pros, nice shower and bathroom, lots of space in the room.
Genuine Hotels.com guest review
3 night business trip Oct 21, 2014
A Traveler
US
1.0 / 5Poor
"Room was not ready"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
we arrived at about 4:00 pm and our room was not ready. they wanted to give me other room that did not have what we had paid for in the package. to give the room that i told them we had book i was told that i would have to pay an additional fee per night. told them i would not pay more and that i was going to report it. it was bad. didn't get a room until about 5:45 pm. never will book there. the taxis also have contracts with them and they charge you alot. for us to get to the zoo from there had to pay about $30.00!!!!!
Genuine Expedia guest review
Other trip Oct 15, 2014
lcp
US
5.0 / 5Outstanding
"Amazingly awesome"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I loved this room for thr price I paid it well worth it. It offered the comfort of being at home while I was far from home. The atmosphere when I walked in was just incredible, I was greeted by the front desk they seemed to get aquainted and talk as if we were related I loved the beds as well they were really im definitely booking again when I come back.
Genuine Hotels.com guest review
1 night trip Jul 20, 2014
Bryan
US
1.0 / 5Poor
"Quality of service"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Internet is very bad. Very slow and does not work at all. Room is good, service is reasonable, and the location is not good.
Genuine Hotels.com guest review
3 night business trip May 27, 2014
Thiago
US
3.0 / 5Good
"Right hotel in the wrong place."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is nice, new and not far from everything in Santa Fe. The issue is the neighborhood. It is in a place called "Pueblito" within Santa Fe. The neighborhood looks terrible and you can't do anything or go anywhere walking. Hotel is new, rooms are big and room service is ok.
Genuine Expedia guest review
Other trip Mar 7, 2014
Chas45
US
4.0 / 5Excellent
"Excellent Hotel in a bad Area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel comfort, cleanness and service is excellent!! The area however is pretty bad, as soon as you step out of the hotel you better be in a taxi, otherwise good luck!! Overall I would stay here again, because I know how to get around and I actually was brave enough to walk a bit in this neighborhood. The people are friendly but the street is dirty. The hotel inside and service deserves a 5 star not 4. None of the receptions know any english so be prepared to use body language and signs or speak Spanish.
Genuine Expedia guest review
Other trip Jan 27, 2014
Mark
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Not nice area."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel is located at the end of Santa Fe district. It is not in walking distance to the commercial area. The hotel is more suitable for locals. The staff were very helpful but most disappointing they do not speak English at all except for 1 staff only. Room is nice and big but no coffee/ tea making facility in room. There are no helpful guides (maps or information) to tour or of the city at all. Taxis are easily available but as we do not speak Spanish we think we were overcharged as most of taxis do not use meters.
Genuine Expedia guest review
Other trip Oct 28, 2014
Ruzilla
MY
2.0 / 5Fair
"Okay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
The hotel was to far from my business location meeting. However it seemed okay over all
Genuine Hotels.com guest review
3 night business trip Apr 27, 2014
A Traveler
CA
4.0 / 5Excellent
"Affordable, nice clean hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Clean hotel, close to a very nice financial and shopping area, but the neighborhood was not that good. If you pay for a hot tub and sauna it is a great option. Exception made of the clerck, everybody was very helpfull.
Genuine Hotels.com guest review
1 night romance trip Nov 25, 2013
Fernando
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Internet deficiente"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Instalaciones bien, pero el servicio de conexión a Internet deficiente. DEBEN MEJORARLO
Genuine Hotels.com guest review
5 night business trip Oct 19, 2014
Jorge
MX
4.0 / 5Excellent
"Greit hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Vennlig og imøtekommnde betjening på et greit hotel. Ingen kjennskap til annet enn spansk, men en kommer ganske langt med Google translator. Interessant område, men lite av handlemuligheter I nærheten.Litt dumt at hotellet selges med tilbringertjeneste I forhold til flyplass når dette ikke gjelder MEX, men når det er sagt var det stor vilje til åp bruke hotellbussen til kjøring for eksempel opp til Universidad Iberoamericana.
Genuine Expedia guest review
Other trip Oct 27, 2014
Knut
NO
4.0 / 5Excellent
"Excelente cuarto de hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Ubicación adecuada y excelente cuarto de Hotel.
Genuine Hotels.com guest review
1 night business trip Oct 21, 2014
Alfredo Juan
MX
4.0 / 5Excellent
"muy bueno"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Gracias
Genuine Hotels.com guest review
1 night business trip Oct 20, 2014
A Traveler
MX
4.0 / 5Excellent
"Buenas instalaciones, algunos detalles"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
El hotel tiene excelentes instalaciones; en la recepción hay 3 personas en una mesita como de Hotel de tercera. Existen algunos detalles menores en la limpieza. Esta muy bien ubicado pero la zona en que se encuentra es fea.
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
A Traveler
MX
3.0 / 5Good
"muy bien, salvo detalles menores en el servicio."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
todo bien salvo el internet que no funciona dentro de las habitaciones
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
MX
5.0 / 5Outstanding
"muy buen servicio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Muy buena y mejor que muchos hoteles de cinco estrellas
Genuine Hotels.com guest review
4 night trip Sep 25, 2014
A Traveler
MX
4.0 / 5Excellent
"Buen Hotel bonitas instalaciones, economico"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Descansado, cerca del lugar donde estuve comisionado,
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
MX
5.0 / 5Outstanding
"Estuve muy agusto y confortable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Desde que llegamos me gusto el hotel. la decoracion esta modernista, me la pase muy agusto.
Genuine Expedia guest review
Other trip Sep 28, 2014
A Traveler
MX
5.0 / 5Outstanding
"excelente ubicación"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
El hotel no es muy bonito, pero tiene excelente ubicación, el servicio es bueno y los cuartos confortables.
Genuine Hotels.com guest review
2 night trip Sep 24, 2014
Guadalupe
MX
5.0 / 5Outstanding
"Excelente opción"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente opción de hotel en santa Fe a muy buen precio y con amplias comodidades.
Genuine Hotels.com guest review
1 night business trip Sep 22, 2014
JFuertes
MX
3.0 / 5Good
"Otimo Hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
Bom Hotel , precisa melhorar a estrutura de atendimento
Genuine Hotels.com guest review
2 night trip Sep 11, 2014
A Traveler
BR
3.0 / 5Good
"Baño incómodo para una familia"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Buena , pero el baño es poco práctico para mi esposa e hijas , y el restaurante un mal servicio y no había todo lo que tenía anunciado en su carta
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
Héctor torres
MX
4.0 / 5Excellent
"Excelente hotel pero...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
La estancia estuvo muy bien pero el traslado al aeropuerto gratis que se me ofreció al hacer la reservación no lo tenían en fin de semana y era sólo al aeropuerto de Toluca, cosas que no aclaran en lo que anuncian. Se encharca el estacionamiento con la lluvia y es difícil caminar.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
Gabriela Delsordo
MX
4.0 / 5Excellent
"Servicio amable y muy buena limpieza"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
El servicio es muy bueno, la limpieza excelente, las habitaciones son amplias y cómodas, las almohadas a mi gusto no son muy confortables. La comida del restaurante es buena pero les falta mayor variedad.
Genuine Hotels.com guest review
1 night business trip Sep 4, 2014
A Traveler
MX
4.0 / 5Excellent
"UN DETALLE QUE ME MOLESTO"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
La estancia la puedo calificar como buena, pero podria se muy buena salvo por la recamarera que me desperto a las 8:30 AM, solo para ver si la habitacion estaba ocupada o no, creo que debe haber una adecuada coordinacion entre el servicio y la recepcion, ellos deben informar sobre la ocupacion de los cuartos.
Genuine Hotels.com guest review
1 night business trip Aug 26, 2014
Héctor
MX
3.0 / 5Good
"Hotel casi motel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Todo sería buenísimo salvo que es un hotel pensado para motel. Lo recomiendo a gente que viaje sola, pero no a familias, o si van con niños prohibanles ver la tele.
Genuine Expedia guest review
Other trip Aug 30, 2014
A Traveler
MX
5.0 / 5Outstanding
"buen servicio"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
comoda y agradable
Genuine Hotels.com guest review
2 night business trip Aug 20, 2014
A Traveler
MX
5.0 / 5Outstanding
"Hotel confortable cerca del auditorio banamex"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
fue muy divino la gente super atenta y el servicio muy excelente si regresaría..
Genuine Expedia guest review
Other trip Aug 20, 2014
Guillermina
MX
4.0 / 5Excellent
"Bien en general"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Buen servicio, no muy buena ubicacion
Genuine Hotels.com guest review
1 night trip Aug 11, 2014
A Traveler
MX
5.0 / 5Outstanding
"UN HOTEL CON MUY BUEN SERVICIO"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
EL POCO TIEMPO QUE ESTUVE POR TRABAJO FUE MUY CONFORTABLE
Genuine Expedia guest review
Other trip Aug 12, 2014
LOLITA
MX
4.0 / 5Excellent
"Buen hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Buenas instalaciones, lo malo es que Hoteles.com no me quiere dar factura ni nacional ni tampoco de Estados Unidos, no se cómo opera entonces la empresa, pero el hotel Aspen están perfecto.
Genuine Hotels.com guest review
1 night business trip Jul 22, 2014
Jorge
MX
2.0 / 5Fair
"HOTEL NO RECOMENDABLE EN SANTA FE"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
LLEGANDO A LA HABITACION, ESTA NO ESTABA LIMPIA, ME DAN DE INMEDIATO OTRA QUE AL LLEGAR EN LA NOCHE Y DISPONERME A ACOSTARME, EN LAS SABANAS HABIA CABELLOS Y LAS COLCHAS ESTABAN MANCHADAS, PEDI QUE SE ME CAMBIARAN Y TODO ESTUVO BIEN, PERO AL SIGUIENTE DIA AL DISPONERME A BAÑARME HABIA PELUSA Y CABELLOS EN EL AREA DE REGADERA. INSOLITO!!!!. ADEMAS EL BAÑO NO CUENTA CON EXTRACTOR Y SOLO ME QUEDE UNA NOCHE, ES LO UNICO QUE VI (NECESITO MAS?)
Genuine Expedia guest review
Other trip Jul 19, 2014
INCONFORME
MX
4.0 / 5Excellent
"Hotel muy comodo, Agradable y muy Amplio"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Muy recomendable si me vuelvo a hospedar inclusive si por relativamente cerca de la zona
Genuine Expedia guest review
Other trip Jul 17, 2014
Nicolas
MX
4.0 / 5Excellent
"HOTEL ECONOMICO EN STA FE. DF. MX"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
esta muy cerca y tiene buena relacion calidad precio
Genuine Expedia guest review
Other trip Jun 27, 2014
maria
MX
4.0 / 5Excellent
"Hotel muy nuevo y con excelentes instalaciones!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Estuve con mi pareja una semana completa, el hotel me parecio magnifico muy nuevo y con un excelente personal, solo que se encuentra en santa fe pueblo, por lo que por las noches no inspira mucho salir a caminar debido a la zona, muy cerca de el mall de santa fe!
Genuine Expedia guest review
Other trip May 19, 2014
hector
MX
4.0 / 5Excellent
"Las instalaciones sorprenden"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
El hotel tiene instalaciones que sorprenden a un precio muy económico. La ubicación es muy conveniente, aunque no sea agradable, pero vale la pena cuando solo se quiere ir a dormir. Lo que está muy mal es la comida; el restaurante es muy desangelado.
Genuine Expedia guest review
Other trip May 19, 2014
A Traveler
MX
1.0 / 5Poor
"MALO MALO MALO"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
El personal en general como que le vale... aunque la atenciòn es entre regular y buena. El piso de la habitación se sentía pegajoso, mal esquema baño-regadera al menos para mi gusto. En una de las camas había pelos, en la otra boronas, no se de que. En general decepcionante mi estancia, nada que ver con los comentarios que había visto, tal vez cosas que suceden pero en definitiva no le daría otra oportunidad.
Genuine Expedia guest review
Other trip May 10, 2014
Roberto
MX
4.0 / 5Excellent
"Instalaciones bonitas"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
El hotel es moderno y limpio. Solo que está por la entrada de Santa Fe, no la zona corporativa. Encontré varios cabellos en la habitación.
Genuine Hotels.com guest review
1 night business trip May 5, 2014
A Traveler
MX
3.0 / 5Good
"ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
ok
Genuine Hotels.com guest review
1 night business trip Apr 28, 2014
aw
MX
5.0 / 5Outstanding
"EXCELENTE HOTEL EN SANTA FE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
HABITACIONES MUY AMPLIAS, NUEVAS, MODERNAS, LIMPIAS, SUPER BIEN UBICADO. Y LO MEJOR PRECIOS ACCESIBLES!!! MUY RECOMENDABLE.
Genuine Hotels.com guest review
1 night trip Apr 26, 2014
EUGENIA
MX
5.0 / 5Outstanding
"UNA MUY BUENA EXPERIENCIA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
FUE UNA BUENA EXPERIENCIA LA VERDAD ME LA PASE MUY A GUSTO Y ME GUSTARIA REPETIR LA ESTANCIA EN EL HOTEL Y LOS FELICITO POR EL EXCELENTE SRVICIO QUE BRINDAN A LOS HUESPEDES.
Genuine Expedia guest review
Other trip Apr 9, 2014
A Traveler
MX
5.0 / 5Outstanding
"buenas camas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
muy agradable
Genuine Hotels.com guest review
2 night business trip Mar 26, 2014
vjgaby
MX
5.0 / 5Outstanding
"Excelente opción para hospedarse en santa fé"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Recomendable al 100%
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2014
Carlos
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
bien si no fuera por el ruido del antro de enfrente
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
A Traveler
MX
5.0 / 5Outstanding
"Hotel excelente, calidad incomparable !!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excelente hotel, muy limpio, cómodo, ubicado en una zona estratégica. Recomendable al 100%
Genuine Expedia guest review
Other trip Feb 27, 2014
Ricardo
MX
3.0 / 5Good
"sin agua caliente..."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
todo bien pero el baño fue con agua fria...
Genuine Hotels.com guest review
2 night business trip Feb 14, 2014
MAnolete
MX
5.0 / 5Outstanding
"Excelente costo beneficio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
Muy recomendable si vas a Santa Fe Instalaciones super bien
Genuine Hotels.com guest review
1 night business trip Feb 6, 2014
Willy
MX
5.0 / 5Outstanding
"una estancia excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Un hotel nuevo y con un buen servicio... Cerca de Santa Fe pero la ubicacion todavis no es buena.
Genuine Hotels.com guest review
1 night business trip Feb 1, 2014
A Traveler
MX
4.0 / 5Excellent
"El precio muy cómodo al igual que el hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Buen hotel, buen precio, les falta un poco de mantenimiento pero bien.
Genuine Hotels.com guest review
1 night trip Jan 27, 2014
A Traveler
MX
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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