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1 room, 2 adults
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Juhu Tara RoadMumbaiMaharashtra400049India, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
2.7 / 5Fair

Score breakdown (from 29 reviews)

  • Beach
    Beautiful beach
  • Service
    Service is adequate
  • Amenities
    Ordinary amenities
  • Room
    Room is not nice
  • Vibe
    Poor vibe
  • WiFi
    Bad internet service
3.0 / 5Good
Average property.
Genuine Hotels.com guest review
5 night business trip Jul 14, 2014
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

1.0 / 5Poor
"Room condition is terrible."
It was really good to be at reception, while the payment was been done in advance. I was been accompanied by the staff who helped me with my luggage to go to the room. Once I entered the room, I could not believe the room condition could be so poor. The reception at the groud floor, the entrance, lobby were all good, however the bed in room, the furnishings was so terrible. I just thought of never book again in Royal Garden. Regards.
Genuine Expedia guest review
Other trip Dec 9, 2015
Gopal
GB
4.0 / 5Excellent
"good location for staying just opposite MUMBAI sea"
Good location for staying just opposite juhu beach sea
Genuine Hotels.com guest review
1 night business trip Oct 6, 2015
Abdul Karim Ismail
IN
2.0 / 5Fair
"worst hotel"
worst experiance i had in this hotel. no one will come from room service, mis commitment. they are cheaters, dont go for this hotel.
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2015
Vikas
IN
2.0 / 5Fair
"Not a good experience."
I stayed in hotel royal garden with family owing to its proximity with juhu beach but was disappointed with the condition of hotel. Rooms were average and refrigerator was stinking. Toilets were average with taps creating problems every now and then. However food was excellent with good service. Overall not worth of spending money.
Genuine Hotels.com guest review
2 night family trip Mar 31, 2015
Nisar
IN
3.0 / 5Good
"Pictures can be deceiving.."
When i booked the hotel the room in the picture looked good but when i checked in it was depressing.
Genuine Hotels.com guest review
2 night romance trip Feb 23, 2015
A Traveler
IN
2.0 / 5Fair
"You get what you pay for..."
Not the best place to stay overnight. If you cannot find any other hotel within your budget then this hotel might be your choice.
Genuine Hotels.com guest review
1 night trip Feb 19, 2015
A Traveler
IN
3.0 / 5Good
"transit stay"
arriving late, and out the next morning. Not unusual for Mumbai, when you try and arrange a taxi for the domestic airport there is the usual bartering about price. Cost me 360 rupees arriving from international airport (which is a greater distance from hotel than the distance from the hotel to the domestic airport). Hotel wanted to charge 500 rupees to take me to the domestic airport . Pointed out that the distance was less, and they were wanting to charge more, price dropped to 400 rupees. Still overpriced. Alternative is to go out on the street and try to barter! when I asked for a receipt, none was forthcoming.
Genuine Expedia guest review
Other trip Feb 11, 2015
Marian
AU
1.0 / 5Poor
"!! Worse Hotel !! Stay away from this Hotel !!!"
It was worse ever hotel, I have ever stayed. I had a 5 day business trip. I am regular visitor of city but this was horrible experience. AC was very noisy !! Internet was pathetic !! Rooms were smelly !! Bathrooms were of stone age !! Unprofessional approach and ethics of staff. If you are young they will start explaining rules immediately without knowing about you, about your female friends that you can not invite your female friends to your room. If local female friend, then not allowed to visit your room. If outsider even then she has to make a declaration. Honestly do not go on pics and advertisement, I would recommend Bawa continental, which is half a KM away from it. That was my regular hotel, I opted for change but was highly disappointed.
Genuine Hotels.com guest review
6 night business trip Dec 16, 2014
Sunil
IN
1.0 / 5Poor
"Hotel is near to beach but horrible"
Manager is horrible They don't have respect for guest
Genuine Expedia guest review
Other trip Dec 2, 2014
probin
GB
1.0 / 5Poor
"Nothin is lik royal. Very addemand staff."
Very worst experience. Wl never prefer this hotel again.
Genuine Expedia guest review
Other trip Nov 20, 2014
Kiran
GB
4.0 / 5Excellent
"Nice ..clean beds and warm shower"
I got the budget room by the elevator.Due to the noise from some if the other guest ,it was not that Nice !.But its not the hotels fault..The nabourhood was Peaceful except for the ocationally plane.and the staff was good.I think it was value for the money.the train Station is a 40rupi trip away(use the meter;) so you can acsess the touristc Mumbai easy ..
Genuine Hotels.com guest review
5 night trip Nov 12, 2014
Christine
IN
4.0 / 5Excellent
"Stay at Royal Garden"
Nice hotel.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2014
RAJ
IN
3.0 / 5Good
"Average hotel close to the beach."
Stayed here for one night and the stay was more or less comfortable.
Genuine Expedia guest review
Other trip Oct 16, 2014
Priyanko
GB
1.0 / 5Poor
"deceiving hotel info"
it is not three star hotel,should be one star very old building,still using door room key not card. disappointing one
Genuine Hotels.com guest review
1 night family trip Oct 9, 2014
nasir
IN
3.0 / 5Good
"Awesome Location, mediocre service"
Location was pretty good. But mediocre service really spoils one's holiday mood. Apparently the hotel does not allow opposite gender guest, so if you're planning to call friends into the room, think twice. But, it's cheap and if you only need a place to sleep, then its ok.
Genuine Hotels.com guest review
3 night trip Oct 2, 2014
Ashish
IN
3.0 / 5Good
"Great location"
Our stay was just OK - not as good and clean and well maintained as the website shows. Front desk staff are not well trained and mislead you and talk back unprofessionally as if they are doing guests a big favour by giving a room in the first place in their hotel!! Since I had already paid upfront and refund option was not available, I just continued to stay. And as we were just 2 women I did not want to risk our safety by picking any quarrel with the hotel. In short I stayed there by force! The hotel management need to do a lot to make the Hotel popular..
Genuine Hotels.com guest review
4 night family trip Oct 2, 2014
Shobhana
IN
2.0 / 5Fair
"A very Average Hotel, not worth the price!"
The rooms are very average, a little smelly. Also, i was supposed to get a taxi shuttle which the hotel denied having any information of.
Genuine Hotels.com guest review
2 night business trip Sep 24, 2014
arjun
IN
2.0 / 5Fair
"Ok but not that great"
Hotel was ok. On daily basis we had to call and ask for facilities that were supposed to be provided during room service. Hot water only came through the taps from 7am until 4pm. If you had to take a shower out of this time, you had to call and ask them to turn on the hot water. Internet service was very poor and took ages to login in. I had booked this hotel through Expedia which included, free breakfast, Wi-Fi and airport transporation but the Manager of the hotel had no idea and keep saying those services were not included in our package. A lot of time was wasted trying to make him understand. First day breakfast was decent but other days we stayed here, the breakfast service was not as expected, although the dining room staff were friendly. I wouldn't stay here again.
Genuine Expedia guest review
Other trip Sep 3, 2014
Roslyn
AU
3.0 / 5Good
"Average Location"
The hotel is fine to stay, as an average property. Location is good on Juhu Tara Road near to beach.
Genuine Hotels.com guest review
2 night business trip Aug 12, 2014
Ajay
IN
4.0 / 5Excellent
Hotel is Good taking an hour for check in proces .staff should be more trained.
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
Ashok
IN
3.0 / 5Good
"Nice location....near juhu beach."
It was a comfortable stay....but room tariff seems little higher then what the hotel actually serves you.
Genuine Expedia guest review
Other trip Jul 26, 2014
A Traveler
GB
3.0 / 5Good
I was not impressed by the hotel. As it was rated a 3.5 star hotel, the reality was not what one should expect in a popular developed area of Mumbai. The two overriding issues were bugs in both rooms (I asked to be switched after the first one) and the poor internet connection. Staff was helpful enough, and the location was perfect. Luckily my stay was only two nights.
Genuine Hotels.com guest review
2 night trip Mar 2, 2014
Monty
CA
3.0 / 5Good
"great location"
Stay was ok! you have NOT given full details of the package, they did NOT give breakfast in the package!!!!!!! Restaurant is good with good food and good service, but room service was lousy!!!! In bathroom NO COLD water!Only Hot water was coming........so you cant take bath. Definitely we are not going to the same hotel and NOT recommending any body.
Genuine Hotels.com guest review
2 night trip Feb 14, 2014
lalit roy
IN
2.0 / 5Fair
"Hotel below the flight path"
If you are deaf then you won't be too bothered about planes going over the hotel every 20 minutes. The receptionists doing the night shift when I checked in were particularly unhelpful, fortunately the lady during the day sorted out what the 2 men couldn't be bothered doing
Genuine Expedia guest review
Other trip Jan 10, 2014
A Traveler
GB

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Inbjudande men ganska nerslitet hotell."
Hotellet såg inbjudande ut på bilden, men visades vara ganska nersliten. Vi bytte rum efter första natten då det var väldigt mycket oväsen för personalen samt en del gäster. Tyvärr gick flygplanen över hotellet var 3:minut, vilket ledde till mindre sömn. Fördelen var att det låg när flygplatsen, samt gångavstånd till havet.
Genuine Hotels.com guest review
2 night family trip Dec 21, 2014
Magnus
SE
5.0 / 5Outstanding
"service"
Hotellet hade bra service förutom öppentiderna på resturangen.
Genuine Hotels.com guest review
3 night trip Feb 20, 2014
Gunilla och kjell
SE
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Jun 16, 2014
A Traveler
IN
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Mar 11, 2014
A Traveler
IN

TripAdvisor reviews for Royal Garden Hotel

Overall rating:Based on 73 traveler reviews

Most recent traveler reviews:

Overall Rating
"not so good but only can say very expensive and okay hotel"
03/19/16 kavishdilawari Faridabad, India
the hotel has worst breakfast u get in Mumbai hotels room are very small beds are very small they do not give to feel of hotel room looks like rooms in hostel. reception is there only to ensure that staff pays money no services very expensive hotel. you get better rooms and hotel in same range on juhu road.
Overall Rating
"Half Cooked Affair"
02/25/16 Shanavas_Unny Kerala, India
1. Old hotel now refurbished but not to the extend it should have been. 2. Lobby is done up very nicely, but the rooms are not. 3. Bathroom has new tiles but dirty shower head, soap dish etc. 4. The reception staff are not at very friendly. 5. Waited 5 mins for hot water, still none came. 6. Ordered two dishes thru room service. one was good, one was equally bad. Hotel is located 30 mins from International Airport and 10 mins walk will take you to Juhu Beach. So the location works for the hotel. The view (a parapet with full of bird droppings) etc were all a let down. I see that previous reviews by other travellers pretty much say the same. When requested access to Wifi, the reply was rude. Had to call 3 times to reception to sort if out. If management is reading, I stayed in room 201. Overall, not a well run hotel.
Overall Rating
"Worst hotel"
02/25/16 Vicky B
Location of hotel is so good Manager of hotel behaviour is really so bad, he keep fighting with other guests too. Rooms were dirty after complaining many times no one comes I never will stay at this hotel After finish breakfast they told us the we have partial free breakfast, so we paid extra.
Overall Rating
"Not so great"
02/23/16 Sivaramshunmugam Chennai (Madras), India
Visited here on an official trip. Pro's: - location closure to Juhu beach - on the main road - clean rooms - fridge/ water bottles/soft drinks in room - working AC & comfortable bed Con's - dull lighting - lodge style rooms - average breakfast - unfriendly restaurant - noisy, as close to airport - during my second day stay, someone got stuck in the lift, continually knocked hours together since 4 am, no one there to help. Our sleep also got affected - not value for Money..
Overall Rating
"Location is the real winner"
02/02/16 Dealseeker8872 Lisbon District, Portugal
The price is slightly on the high side but the location makes is worth it given the Mumbai traffic. Our room had an ac, and was very clean. Bathroom had some water issue but was resolved quickly It's a short walk from the juhu beach which is priceless of you have been go Mumbai. The traffic there is so hectic
Overall Rating
"Great from outsid VERRY POOR form inside"
01/26/16 Ritchie S Leidschendam-Voorburg, Zuid-Holland, Netherlands
We stayed here for two nights. When we arrived at the hotel we thought it is going to be a great stay. Check-in went ok. When we arrived in our room it have been one of the worst experiences in a 3 star hotel in Mumbai. Photos speak for them self. Critical point to note is that the mangers are extremely rude to the staff that is under them.
Overall Rating
"Avoid"
01/19/16 Adv Anoop W
I visited this hotel with my wife.... The staffs where friendly... The location was nice as it is very close to the juhu beach... But the rooms where like as if we have booked a room in a lodge... It was pathetic and seemed very old... Bad smell and low maintainence dint even feel like staying there more then an hour... Our room 206 was close to the staff room and every 2 seconds we felt like someone was knocking our door... No other complains regarding the front desk or staffs... They where polite... However they should maintain it well... In order to make it feel like a 3 star hotel....
Overall Rating
"Business Trip"
01/06/16 Kulangarethu S Maldives
hotel service was good and food is very good especially Indian recipes cool like to have one more visit there ..and i would like to appreciate the F&B team they are very much care about service , i dont even to ask more .
Overall Rating
"An average hotel near to Juhu Beach"
12/30/15 Biguls Kozhikode, India
Main attraction of Royal Garden is its near to Juhu Beach, only few minutes walk. For me its price is bit high, because their premises are old. They must renovate it. Another attraction of Royal Garden is their Restaurant. We can rate it above average. Staffs friendly and service is also good. I like their breakfast.
Overall Rating
"Hotel feedback and services"
12/27/15 Rahulchawla29 New Delhi, India
I have been staying for last 08 years in Hotel Royal garden, Feels like second home. The hotel is very good for the money spend and the location is minutes away from the famous JUHU Beach. The rooms are good, the staff are quiet polite. The complimentary breakfast has variety, The bathrooms are clean, hot water supply is 24 hours as stated. The free WiFi is good enough. Overall its a wonderful experience to be at royal garden and enjoy the hospitality.
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