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"Andaz is better and costs less!"
03/09/14 KHM Fuquay Varina, NC
As I type this email I am on my second of six nights at the Four Seasons Papagayo. This is my 10th different Four Seasons property stay ranging from Nevis to Istanbul to Bangkok to Philadelphia and five others. My advise as a seasoned pleasure traveller is to stay at the Andaz Papagayo instead. I consider myself a hotel connesiour having stayed around the world at hundreds of beautiful hotels including Aman Resorts, Peninsula, and many upper end boutique hotels. My stay at this hotel I consider one of my most disappointing. This is no fault of the staff. They are all good. And the hotel is nice in a "Marriott" or "Hilton" kind of way. But for the price paid of over US$1300 per night, I think after my visit to the Andaz I would really recommend the Andaz over the Four Seasons at Papagayo for these reasons: 1) Price. Andaz for a better suite is almost 1/2 the price. The difference for six days is over $2,500 even after the "fifth night free" offer by Four Seasons. 2) Ambience. Andaz is much much much more chic and modern. I can't describe nor do the photos do justice to the difference. 3) Food. You are pretty much captive on the property at either location. Four Seasons food is very boring. Andaz Papagayo is extraordinaire. 4) Bar. A bunch of worn out husbands and wives sit around with their kids at Four Seasons. The bar at Andaz is fabulous, innovative, with all smiles, and Antony is perhaps the best "mixologists" I have ever met...using local ingredients in very innovative ways. 5) Clientele. If you need a place to park the kids and then simply exist on your holiday...then stay at the Four Seasons. If you want to feel young and new and still give your kids a great experience...then stay at Andaz. If you don't have kids...then the Andaz is definitely your place. 6) Views. Far superior at the Andaz with floor-to-ceiling windows, private plunge pools at the suite, infinity pools for the general public, truly quiet adult pools, a fantastic check in area, etc... I could keep going. I never write these type of reviews. But I am so shocked at my very very average Four Seasons experience here in Papagayo
"Expensive and luxurious"
03/07/14 Glen E Golden, Canada
We did not stay at the hotel, but in a nearby condo. Hotel food and drinks were ridiculously expensive. All facilities were first class and service on the beach and off was too. Caracal (?) restaurant at the Clubhouse was outstanding but I had the impression that we were the only ones there who cared how much things cost.
"Beautiful Resort with Excellent Service"
03/07/14 ks10877 Charleston, West Virginia
Very beautiful resort located on the Peninsula Papagayo. The spa was outstanding. The service was excellent. The employees were extremely friendly. We enjoyed sitting on our balcony in the evening & watching the monkeys play. Our room was very nice & clean. The food was average at best.
"I Expected Nothing Less than 'Four Seasons Fabulous'!"
03/05/14 Shelane N Chicago, Illinois, United States
This will certainly live up to your expectations. The service and accommodations are both wonderful. Do yourself a favor and upgrade your room category to the Canopy Suite. Any category below that is VERY nice, however, when you are in a Canopy Suite, it's like your own private villa.....further UP THE HILL, which means the views are to die for. Stunning. Some have private plunge pools. If you are going all that way and staying at the Four Seasons anyway, why stop short right before perfection? The views from the other rooms are nice, you'll see water....but those Canopy Suites will guarantee you some amazing peninsula views and beautiful birds and monkeys in the trees outside your room. This is Costa Rica! The restaurants are quite nice, food is great, and there are multiple choices. Make sure you book with a travel professional who can get your breakfast included if it isn't already because otherwise the buffet is going to cost you about $80 bucks for two people. The pool areas are lovely. Definitely do the off site zip lining. It's a very well run, professional operation. Get off site entirely and take advantage of their tours and sightseeing. The Four Seasons is wonderful, but they do create a bubble of their own and you're not actually seeing 'the real' Costa Rica!! Do some of the day trips and park excursions, it will be worth it.. It will really round out your entire experience. The best way to do this would be the Four Seasons in combination with a luxury lodge in the rain forest. Pacuare Lodge is on my radar. This is top notch and a great place to recharge your batteries.
03/04/14 capecodders284 East Sandwich, Massachusetts
Spent the first 3 days in a Canopy Suite for pleasure, and the next 3 on a sales reward trip in a basic room. All have ocean front views, private seating areas, large size and beautiful amenities. The service throughout the resort is a 10, it doesn't matter which department or person you deal with, the consistency and professionalism is the same. Played golf 3 times and it is one of the most beautiful courses I have ever been on and not crowded. We thought the food was very good and enough of a variety considering once you are on the resort, really no place to travel unless you want at least a 45 minute drive. Very expensive....but it is a luxury property...there are many activities as part of your room fee.
"would definitely recommend!!!"
03/02/14 shay R Dallas, Pennsylvania
Just got back from Four Seasons in Costa Rica. It was our first time at a Four Seasons, and it did not disappoint. It's a bit of a drive out there, close to an hour from the airport. Initially, i have to say i was shocked at the rocky/shelly beach, until i realized i was looking at the bay side! Walked over to the ocean side and BOOM, there's the perfect beach. Not as white as many other beaches, but this one seemed more scenic with the cliffs on either side. This one also has a lot of trees for shade, and it was easy to get a great spot, no matter the time of day. The beach service was outstanding (Vinnie was simply the greatest). There were a few vendors on the beach because its public, but they don't hound you very long. Now if you take a water taxi over to Coco beach, be prepared to be firm because the vendors were relentless. Coco beach was very laid back, nice to visit in the afternoon. We took sunset pics on the boat by the Monkey(?) rock on the way back. Food quality and service was outstanding beginning to end at every meal. Even the little treats they bring you at the beach/pool like the frozen pudding, cold towels, tiny frozen coffees...all together just seemed to give that place that extra lil something. went deep sea fishing with the boat the hotel recommended...VERY expensive. $1600 for all day, but the boat had an indoor air-conditioned cabin, which i would have killed for since it was so hot out there lol. WORTH IT rooms were amazing. very high quality furnishings. great view of the ocean through the trees (Terraza Room). my girlfriend has said this has spoiled her, and no other vacation could possibly compete with this one....so yeah it's a nice place!!!
"How could you not love this resort?"
02/25/14 josiegrammer New York City, New York
We (family of four with a 10yo and 13yo) traveled the very busy week of President's Day. The resort seemed to be full (but not crowded!) and mostly I would say with families, many from the NYC area. I guess the one comment I have is that for couples this probably would not have been the best week, just because the resort seemed very family oriented when we were there (perfect for us of course). I did notice the weekend we were leaving, as all the families left that the whole vibe of the resort mellowed out and I think that is to be expected. We stayed in a canopy suite (1521) which was beautiful. It is definitely a hike to the room so I would keep that in mind I think especially with kids - it just made it a bit less convenient to go back and forth to the room during the day. And my daughter was on crutches so she literally could not walk to the room (it is up a very steep hill) but golf carts were easy to come by. I think out of 8 days we only had to wait more than 5 minutes for a cart twice. Our room was great though - faced the bay and beautiful sunrises. Also I think even in the green season that room would still have a pretty awesome view as there aren't many trees around the balcony. There are 2 main pools at the resort which are huge as well as a smaller adult pool. There are also 2 beaches basically one on either side of the pools. The ocean facing beach seemed the calmer (wave wise) of the two and was very pretty, the bay side beach is the "activities" beach and there was quite a bit to do there, kayaking, SUP, volleyball etc. We rented a private cabana for the day - these overlook the ocean facing beach. Probably completely unnecessary but with the resort being full it was a nice quiet place for a day with lots of space and Max who took care of us was awesome!!! We also especially loved the day we spent at the Prieta Beach Club which is a short shuttle ride away. 2 more pools there, plus a lovely beach and restaurant as well as open air sports bar. Definitely worth checking out. As far as activities the ziplining was awesome, my daughter I enjoyed the chocolate making class, as well as 2 cooking classes with the chefs at DiMare. Stargazing was also a really fun thing to do. They have a pretty amazing telescope and we got to look at some pretty cool things - like Jupiter and it's moons. We also did a half day private boat charter that the concierge recommended. Our kids said this was their favorite day. We could pretty much do whatever we choose so we did snorkling, fishing, tubing and took the boat into an estuary where we saw crazy mangrove trees and lots of wildlife. So that was fun and something I would recommend. The Tour of Giants was also enjoyable - that's a golf cart tour of the golf course. Spa was lovely, and the fitness center was also nice. I thought the food was overall good - loved the sushi at Ticos where we ate twice, had dinner at golf course twice which we also enjoyed and Marea at the the beach club once. That was also good. Probably our least favorite was DiMare but that was more the service which was inattentive than the food which we enjoyed. We ordered the "catch of the day" once which you choose in the morning when they bring it off the boats, then they prepare in the evening for you. It was delicious. Another night friends we met there caught mahi-mahi deep sea fishing that they shared with us - so fresh fish is always a delicious option. Service was quite good - pool service always attentive, cleaning your eyeglasses, spritzing you with water, offering samples of smoothies or even whole coconuts to drink the water from. And I can't say enough about the concierge team there - especially Oscar and Eugenia who helped me make tons of plans then change them all after my daughter broke her foot 2 weeks before we arrived. They were so helpful in planning things that were appropriate for us. I could go on and on but the bottom line is we loved it and would love to come back - especially during the green season. It's expensive but I think given the high level of service and the amazing time we all had (my son had "the time of his life"), I think it is worth it.
"Take a painting lesson from artist Carlos Hiller!"
02/22/14 MissDelta Mississippi
Wonderful service, beautiful beaches and golf course, but the highlight of the stay was an art lesson from Argentinian artist Carlos Hiller. The concierge will arrange it, but be persistent. I had to ask several times. I rated the hotel only 4 stars because the room was lovely and the activities great but food was just ok. Watch for whiteface and howler monkeys on the beaches. Also be prepared for 90 degree weather in February.
"Didn't want to go home!!"
02/19/14 hiyahunt Hidden Hills, California
This place is amazing..the people, the food, the ocean. We stayed in a 2 bedroom villa with a plunge pool. Everything was so nice, top of the line. Food was excellent. People are very friendly. We loved the local ziplining and the jet skiing. Our kids can't wait to go back, there is so much to do or everyone. We went in the fall when there isn't as many bugs. The teen room is great for the kids and the wish lantern lighting was beautiful. The cart tour of the golf course is a must, we saw monkeys, rainbows, al sorts of creatures!! We can't wait to go back!
"You'll feel like Royalty"
02/19/14 runsuerun60 Salt Lake City, Utah
We live the Four Seasons Resorts. It's not cheap to stay there but we have never been disappointed. This resort is spectacular on one of the most beautiful beaches in the world. The staff make you feel like VIPs and the rooms are large and stylish. Spider Monkeys linger in the trees by the beach to provide entertainment. I hope I can go back!
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