"AMAZING Chill Fun Gorgeous Hotel!"
My 22 year old daughter and I fell in love with this hotel and the people that work there. Absolutely top notch from the moment we arrived and were greeted by Helmat (forgive my spelling of your name) to our amazing room, fabulous food and the most outstanding unique cocktails that will blow your mind away at Chao Pescao Tapas Bar. The vibe of this […] hotel is cool, fun, very chill. We stayed at the Four Seasons prior to coming over to the Andaz and just loved the vibe from the minute we walked in the lobby. Completely different feel from Four Seasons. Younger, cooler vibe. The staff is young and friendly, super accommodating. I can't say enough amazing things about this place! Read moreGenuine Hotels.com guest review
"Beautiful hotel, great staff."
The hotel and it's grounds are beautiful! The staff is always very polite, welcoming and hard working. If I return to the area, I will definitely stay here again. My only issue was that my credit card had over $16,000 in charges and holds when I checked out. While the staff acknowledged that this was a mistake and worked (over a few days after I returned […] home to fix the problem), it was a bit of a stressful situation. Read moreGenuine Hotels.com guest review
"Calm, high standard hotel"
We stayed 10 days in the hotel and it was fabolous. Very kind staff, awesome food and a very professional environment. The beach is relatively small but it was never crowded and we enjoyed the grat access to the clear water. The room had great features and was very clean and updated.Genuine Expedia guest review
Great hotel. Good for families (or not!). Food was great, but service was spotty. Be sure to check out the spa, and use the complimentary transportation to go to the beach club!Genuine Expedia guest review
Had an amazing week at Andaz. Food was excellent, drinks by Clark were even better! Rooms, pool, beach were great. Nothing negative to say about this place.Genuine Expedia guest review
From the minute we set foot at Andaz we were transported to wonderful magical place. We could actually feel our pulse and breathing slow. Hard to describe the serenity and peacefulness of the place. The staff was really happy and they accommodated even the littlest things that we asked for---and better still, anticipated our every need. I stay in hotels […] all the time--and I am a critical and hard to please guest. Even though we ventured to other parts of Costa Rica, coming back to Andaz meant a time of relaxation and unhurried fun. Special. If you are looking for a resort with lots going on, you probably should look elsewhere. Here what you get is a pleasant and organic melding of the environment and world class service and facilities. Read moreGenuine Expedia guest review
"The nicest hotel I've ever stayed before!"
Don't take the title lightly. I am fortunate to stay at great hotels around the world but the Andaz Papagayo was spectacular in all aspects. The details were right. From the extremely happy staff all the way to the hardware on the closet doors. My family was impressed by how interested the staff was in all their guests. Pablo took us on a short tour […] of the grounds upon check in. In depth enough to introduce us to the managers of the restaurants and the chef at their signature restaurant Ostra. This is the same guy who greeted us as we pulled up, checked us in, loaded our luggage and drove us to our room on a golf cart. None of the standard passing off from valet to cart man etc etc. The resort is on the same peninsula as the Four Seasons but has a lot more character and personal touch than the Four Seasons. Never do you feel gouged on prices (like many resorts). Little things like the mini bar is free with sodas and snacks are replenished each day. The paddle boards, sea kayaks, snorkeling gear and even the 30spf sunscreen are all included. The restaurant Chao Pescao was extraordinary. As good as a solid restaurant in NYC. The infinity pools are salt water pools and warm yet still refreshing. Read moreGenuine Expedia guest review
"Great place to relax"
Super place, great staff (think Keebler Elves), fantastic location, lovely food. Rent a car so you can explore the area - you won't regret it!Genuine Expedia guest review
"beautiful brand new resort... small beach"
very nice rooms, comfortable bed and facility, beautiful location, staff very friendly gave us free hats and flip flops, always water and snacks available for free... the resort has two beaches one beach was closed for some sort of repair but 2nd beach was very small.. also staff could have taken us to Four Seasons which is on the same peninsula as […] Andaz and heard they have beautiful beaches and Andaz provides free shuttle there but we didnt have time to go... we looked into the trips / excursions they offer but they are very expensive i would recommend booking with outside agency that will pick u up from the hotel. ... the hotel is in the middle of nowhere.. its beautiful where its at but its very secluded... we rented a car and its a 45 min drive to get to main road where they have a mall with a pharmacy, doctors clinic and coffee shop.. i wish i booked to stay here longer to discover the other side of the peninsula where four seasons is but there is always next time! oh yea and staff speaks EXCELLENT ENGLISH... their restaurants are expensive and because there is no where else to go you are kinda stuck eating there or you can go to Four Seasons they have their own restaurants but I would assume as pricey as Andaz. Read moreGenuine Expedia guest review
"Very private 5 star experience."
As a couple this was a perfect getaway. It is an exclusive place to enjoy the entire grounds and feel very relaxed everywhere you go. The privacy of the beaches without any vendors was great. The service at the beach was just as good as poolside. Restaurants were very good also. Drinks and food were expensive. We would go back as a couple again. They […] were very accommodating and offered excellent service everywhere. The first morning I awoke to what I thought was dog barking. After I phoned the desk, I was told it was the howler monkeys! Loved hearing them. Also loved seeing the white faced monkeys passing through in the trees. Read moreGenuine Expedia guest review
"End of October."
It was the tail end of the wet season, so the hotel was not completely full. This made it very nice and quiet. The hotel is great. The room layout is great. The staff and food are great. Location is on the same peninsula as the Four Seasons, with exclusive access only for hotel guests. That made it very safe. Spa was great. Probably would rent a car […] next time - just for a few days to go sight seeing. Taxi costs were high due to the location of this hotel. Read moreGenuine Expedia guest review
The Andaz staff were very attentive and professional. The hotel was breath-taking. Every aspect of the hotel was a pleasant experience, from the beaches to the service to the food, everything was exceptional. Will definitely be returning.Genuine Expedia guest review
"Fantastic hotel, start to finish"
We stayed at the Andaz Papagayo in October and absolutely loved it. The staff was friendly, helpful and accommodating from the moment we arrived to the moment we left. They made an effort to remember our names, preferences at restaurants and were very helpful with one of the travelers with food allergies. The hotel has thought of all the small things […] that make the stay more relaxing...complimentary snacks and drinks daily, flip flops and beach bags for use during the stay, umbrellas and hats as well as sunscreen at the beach and pools. The rooms were incredibly comfortable with really nice touches in the design and always clean with regular daily cleaning service and turndown service in the evenings. There was a good selection at the hotel restaurants and prices were reasonable, although it could be a bit of a hike on hilly terrain to get to/from the restaurant. Restaurants were closed on alternating days during the low season, but it wasnt a very big deal. Pools and beach were nice with several activities (kayaking, paddleboarding, snorkeling, etc) at your fingertips. Staff was always available to provide drinks, towels, water, food or simply answer questions. It was truly a wonderful experience. Read moreGenuine Expedia guest review
"Amazing Hotel in a great location"
The hotel was amazing, the staff the friendliest I've ever had, and the rooms were perfect. The only thing I would say was a negative was the prices for food. This would be the perfect hotel if it were all inclusive.Genuine Expedia guest review
I couldn't decide between andaz or four season. They are only 5 miles apart. The andaz is new, fresh, and has a wonderful design. The staff is great and the cocktails are perfect. Food is four star. Now for the negatives. The andaz has two Infiniti pools and I have no idea why. The view of the ocean from the pool is completely blocked by hundreds of […] trees. Who wants to swim in an infinity pool at the Pacific Ocean and not see an ocean view. Also, no rooms have views of ocean. I purchased an ocean view room and could only see trees. U can walk through a forest of trees and mud to the two beaches but both beaches are in gulf. So it's basically a beautiful lake view. No waves, sand isn't as good as open water beach, and u cannot see open water. Four seasons has one gulf side and one open water side with waves, fresh sand, and the most fantastic endless views of ocean and lush cliffs I've ever seen. I spent majority of my time at four season which also had shopping. Four seasons pool had views to both the gulf and open ocean. The biggest downfall is andaz charges a 13% tax for country and a 10% tax on every purchase. I spent $59 on breakfast for one and $125 on dinner for two. It's ridiculious. Who wants to pay that much inflation for maybe four star food. Don't get me wrong, it's good food and great service but for these prices without any drinks I could eat at 5 star steak houses. Neither restraunts had ocean views only tree views. And it's a lot of walking to get to reatraunt Read moreGenuine Expedia guest review
"5stars across the board"
Amazing view, stay & superb service. Cannot wait to Go back!Genuine Expedia guest review
"Friendly staff and nice for vacation."
Stayed here for 5 days on my honeymoon. Staff was always friendly and welcoming. Had some activities to do while on the resort. The food was a little pricey and not many options that really interested me. Also, due to its location away from the city it's hard to find other things outside of the resort to do. There are tours available from a partner […] company. Only other way you can leave the resort is if you rent a car. Read moreGenuine Expedia guest review
"I recommend it!"
Very helpful & friendly staff. Impeccably clean rooms and faculty. 4 very good restaurants, with great service. Fun activities. I would go back.Genuine Expedia guest review
Incredible..... Beautiful resort. Spectacular views.. wildlife... Monkeys in the trees when we arrived... Dolphins in the bay from our views from our room, Balcony and shower that opened up to the balcony. Iguanas everywhere. Food was great in Chao Pescao (dinner and happy hour) as well as Rio Bhongo coffee bar with the Chortado and the corn cake Choreadas.... […] WOW! Facility and layout were great. Gym, pools, Blacksand AND whitesand private beach. The staff here are world class and friendliest as well.... Shout out to Andrea and Mike when we arrived and set us up..... Allen, Luis, Johan in Rio Bhongo who made our Chortada and soy latte every morning... Estephanie, Lissette and Celeste at Chao Pescao and Fernando and Juan Carlos at the beach who all took great care of us Read moreGenuine Expedia guest review
Beautiful property, super comfortable rooms, excellent serviceGenuine Expedia guest review
"Really nice hotel, peaceful."
The Andaz is a beautiful hotel, with decent food (could be cheaper) and absolutely gorgeous views.Genuine Expedia guest review
The resort is lovely - nice architecture - good access to amenities of the adjacent Four Seasons resort - nice pools - excellent service. There's not much to do in Papagayo without having a car and will to travel up to 2 hours. Surfing is 1.5-2 hours away.Genuine Hotels.com guest review
Once we went through two security checkpoints I felt at ease. Then we finally arrived and were greeted. It was just perfect!Genuine Expedia guest review
"Gorgeous place with friendly honest staff"
My boyfriend and I got the andaz king size room. We drove to the property in our rental and it's a compound. There's a massive long driveway that's gated that leads to another gate before you end up at the "lobby". This lobby is the most impressive I've ever seen. It was like a bandshell made with bamboo. At reception, you're given water and a cool […] towel while you sit and enjoy the view. Jay jay helped us tour around the grounds in his golf cart. When we finally got to our room, our jaws dropped. They offer you hats, robes, a beach bag, complimentary mini bar and much more. The shower opens out to your terrace where you can gaze out to the sunrise and marina. Absolutely gorgeous! We enjoyed the facility and all amenities during our stay. My only complaint was that our last day, the steam room, which we were both dying to try wasn't open. We kept being told it'd be open in another hour, then another half hour then they told us it needed repairs. Bummer! Read moreGenuine Expedia guest review
Beautiful resort. Great food. Wonderful service. Somewhat remote and very private. Arranged tours thru hotel and they were very professional and good. Will come back soon hopefully.Genuine Expedia guest review
We went during the rainy season and it wasn't bad at all. The rain would come in the afternoon for about an hour. If you are going during the rainy season definitely plan all your activities in the AM. Hotel was very child friendly but also many couples were there as well. Pros: - beautiful and clean room - lots of free amenities (nice his/hers hats […] for the sun, flip flops, water, snacks) - also provided a YSL tote for the beach and umbrellas for the afternoon rain - free beach activities (jet skis, kayaking, paddle boards, snorkels) - onsite car rental - friendly and helpful staff Cons: - no AC in restaurants - although open air restaurants are beautiful after climbing hills and stairs to get to them you want some AC - long walk to any where within the hotel (with lots of stairs). the good thing is you can call a club car to give you a ride to your destination. Read moreGenuine Expedia guest review
Andaz Papagayo Resort is spectacular! The resort is pristine in appearance and comfort. It is a fusion of Nature and modernism so you have the comforts of a modern resort combined with the nurturing and healing aspects of Nature. I found many isolated spots in the resort that allowed me to write, meditate and relax. There are ample pools (including […] an adult-only) bathing area and you walk through a forested area to reach the beach. The staff is wonderful. Andrea and Michael who work in the open air lobby are extraordinarily helpful, accommodating and kind. My stay at the resort was wonderful, and I hope to come back again! Read moreGenuine Expedia guest review
The staff was excellent. If you want seclusion this is the spot. Only been open 9 months. There still in the expansion process. Beautiful grounds abd 24hr room service. I would suggest going to the Preita Beach Club which the shuttle to every hour at no charge. Snorkeling, kayaking, and paddle boarding are offered free of charge. All positives here […] . Read moreGenuine Expedia guest review
Incredibly charming and beautiful resort. Not near anything, but it's so wonderful you won't want to go anywhere. And they'll arrange trips for you if you want...but in 5 days we never did.Genuine Expedia guest review
This hotel is quiant and private. The staff was awesome and the food was great. The amenities were comparable with upscale hotels but the location and intimate setting made it feel very exclusive. Definitely a must for couples!Genuine Expedia guest review
"Great place to relax."
Great pool and lots of free beach activities (Paddle boards, kayaks and snorkeling.) not much night life but food and drinks at tapas restaurant are fun. Staff are friendly and very helpful.Genuine Expedia guest review
My husband and I visited the Andaz Papagayo Resort for a quick, long weekend getaway in July 2014. The resort is GORGEOUS and, having just opened in December 2013, in excellent condition. The staff was very friendly and accommodating-- we were travelling from the US and spoke minimal Spanish, but everyone there seemed to speak English. Pros: -Luxurious […] rooms -Beautiful and relaxing infinity pools -Private beach with complimentary water gear (kayaks, paddle boards, etc.) Cons: -Lots of animals roam around the resort. This was a pro for spotting monkeys in trees and even iguanas on rocks by the pool, but a definite con when a large coati (basically a raccoon) would walk through restaurants every hour of the day while dining. -The resort is very large and not very well lit. So, getting around at night is challenging. Conveniently, you can call the front desk to request a golf cart to transport you, but the carts are not always available. (One evening, we called for a cart and nearly 30 minutes later, one had not arrived and we walked back to our room-- well over a 1/4 mile-- in complete darkness. This was a bit scary given aforementioned animals walking around resort.) -Food is exorbitantly priced. ($50 for a simple eggs and coffee breakfast for two.) But, this is to be expected. So, we weren't too upset/ disappointed by this. All in all, we had an incredible time. I would go back, but my husband was a bit turned off by the animals. Read moreGenuine Expedia guest review
"Architecture and views are wonderful!"
Hotel is beautiful. Rooms, views, landscaping wonderful. Staff did not address a couple of requests but that could be due to language barrier or not. Beach area small. Love the architecture.Genuine Expedia guest review
"Great staff, Great isolated location"
The hotel staff were outstanding. They went out of their way to be nice and help in every way possible. What you need to know about the hotel location though is that it is isolated and there is no easy way of getting to any nearby towns or attractions without renting a car, or paying a lot (a whole lot) for a private driver. This was fine for us because […] we were trying to get far away from everything and only planned two trips into the towns. If you are looking for night life or touristy areas like Coco Beach and Tamarindo this is probably not the location to stay unless you have a rental car. Read moreGenuine Expedia guest review
We've been there with our one year old. The hotel is a dream!Genuine Expedia guest review
"Pura Vida Costa Rica!!"
Amazing!!! The people, the service, the hotel!!! It is one of those things that words can do justice, it most be experienced to be understood!!Genuine Expedia guest review
"Heaven on Earth"
Reluctant to overly praise because it is a hidden gem. Don't want everyone to know what a special place this is.Genuine Expedia guest review
Peacful retreat! Caring and attentive staff. Excellent facilities with gorgeous views of nature. Food is superb! Pricey but worth it. Go during low season fof better room rates!Genuine Expedia guest review
"Amazing Pura Vida (Pure Life) Hotel"
This is an amazing boutique-like hotel nestled on the hills of Papagayo Peninsula. The hotel is brand-new (we stayed in July 2014), super clean and with amazing approach to design - the grounds, the rooms, the restaurants are impeccable. The pools are gorgeous and the stuff is friendly. I would rate this hotel higher than many 5-star hotels from the […] top hotel brands (I mean, it is a five-star hotel by any measure). Read moreGenuine Expedia guest review
"PIECE OF HEAVEN ON EARTH"
The staff, location, food, beach, rooms, cleanliness, everything is perfect. Cant say enough about this place. ITS A PIECE OF HEAVEN ON EARTH. You won't be disappointed.Genuine Expedia guest review
"One of the best hotel experiences I've ever had."
The hotel property was beautiful, the rooms were nice, the food at the restaurants were delicious and most importantly the hotel staff was wonderful. Really, the hotel staff makes all the other experiences feel that much more. We visited the Four Seasons -the hotel I initially wanted to stay at- for the day and the experience was no where close to the […] Andaz. I'm so glad we choose to stay at the Andaz. I highly recommend it. Read moreGenuine Expedia guest review
"One of the best hotels I have ever stayed at."
I almost always stay at 5 stars hotels. I almost booked at the four Seasons 5 min away. I took a chance at this one and did not regret it. The staff was fantastic. The room was super modern and comfortable. The restaurants were excellent. We loved everything about it.Genuine Expedia guest review
This is a truly first rate spot. Brand new. The rooms are over the top. The shower wall opens to the outside and is amazing! Great pools for familys and an adult pool this fabulous. I love five star hotels an am most often dissappinted but not here! Water at the beach is crystal clear an calm. Also access to an amazing and seperate beach club shared […] with a Four Seasons. Really nice with multiple pools, amazing beach with medium size waves and great food. Read moreGenuine Expedia guest review
"Andaz gets it right"
Really brilliant room with lots of natural materials and textures. Smart design with closet console creating hallway between sleeping area and bathroom and balcony area. Very good food though not too many options outside of the hotel nearby. Perfect for three days of rest and relaxation with a loved one.Genuine Hotels.com guest review
What an incredible expierence. Beautiful new facility,great rooms, beaches, restaurants, and pools. The best part was the staff, warm and professional they were the best I have encountered !Genuine Expedia guest review
Beautiful resort! I really enjoyed staying here. The staff was very friendlyGenuine Expedia guest review
A beautiful property with a very friendly and helpful staff. The property is relatively new (Dec 13) and there is still room for some improvement but the staff is reseptive and anxious to grow. I highly recommed renting a car and getting off the proerty as it can be a bit isolated, however that is also part of it's charm.Genuine Expedia guest review
"Exceeded Our Expectations on All Levels!"
What blew me away at first was checking in. Greeted with fresh squeezed juice and an cool wet cloth in a beautiful reception area. The staff was very gracious and welcomed us warmly. Everyday we were greeted by staff wherever we went. The grounds were immaculate and breath taking. We felt like we were in heaven the whole stay. Our spa experience was […] unforgettable. We can't wait to come back. Definitely one of our best vacation experiences. Read moreGenuine Expedia guest review
"Beautiful location/vegetation, Very Private"
Andaz is not a typical Hyatt resort. It targets "Bohemian Professionals". Most guests were in a 25-35 age group. If you are 50+, 60+, 70+, you must be fit (lots of steps to climb). We arrived during the rainy season and there was not a droplet of rain; blue sky and sun every day and no mosquitos (Papagayo Penninsula!). We had all pools and two beaches […] to ourselves; one with volcanic (black) sand is where you get (complimentary) kayaks, paddle boards, snorkeling gear and comfortable chaises; the second beach (golden sand) is better for swimming; both are surrounded by beautiful native vegetation (tropical dry forest with lots of cacti). Only one restaurant, RIO BHONGO was opened (the other two will reopen in high season); like most people visiting Andaz, we made “mandatory” dining trips to Four Seasons, Prieta Beach Club, and the Dive Bar (at the marina). The resort provides free shuttles to each until 6pm; we paid $12.50 for returns to the hotel. A trip (15/20/10 minutes) to either one is worth the return fee (spectacular views; lots of monkeys; awesome birds). Andaz's Rio Bhongo restaurant was very good; for half price (when compared to FS) it offers delicious food/very good service. Overall, Andaz is a work in progress; a beautiful resort that can one day get 5 stars but for now guests should be prepare for some glitches and have a great time despite mishaps (Ignacio and Rebeka are superb problem solvers). Read moreGenuine Hotels.com guest review
The Andaz Papagayo was perfect for what we wanted after our wedding. Something relaxing, clean, private and far from everything. We are typically active travellers, but just wanted to relax on our honeymoon after a long wedding planning process and week. This was perfect. There are only two other hotels near by and the closest town is 40minutes away. […] It was also slow season so it felt like we had the place to ourselves. If you want to be closer to towns and sights, you might want to look somewhere else. If you want to relax in a secluded area, with great service, beautiful property this is the place. I will admit you don't get a true sense of Costa Rica, but that was not what we were looking for. Also, I say great service. The people were great, but service was slow at times. That being said, there is no reason to rush in Costa Rica anyways Read moreGenuine Hotels.com guest review
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