"Beautiful hotel, great staff."
The hotel and it's grounds are beautiful! The staff is always very polite, welcoming and hard working. If I return to the area, I will definitely stay here again. My only issue was that my credit card had over $16,000 in charges and holds when I checked out. While the staff acknowledged that this was a mistake and worked (over a few days after I returned […] home to fix the problem), it was a bit of a stressful situation. Read moreGenuine Hotels.com guest review
"Amazing Hotel in a great location"
The hotel was amazing, the staff the friendliest I've ever had, and the rooms were perfect. The only thing I would say was a negative was the prices for food. This would be the perfect hotel if it were all inclusive.Genuine Expedia guest review
I couldn't decide between andaz or four season. They are only 5 miles apart. The andaz is new, fresh, and has a wonderful design. The staff is great and the cocktails are perfect. Food is four star. Now for the negatives. The andaz has two Infiniti pools and I have no idea why. The view of the ocean from the pool is completely blocked by hundreds of […] trees. Who wants to swim in an infinity pool at the Pacific Ocean and not see an ocean view. Also, no rooms have views of ocean. I purchased an ocean view room and could only see trees. U can walk through a forest of trees and mud to the two beaches but both beaches are in gulf. So it's basically a beautiful lake view. No waves, sand isn't as good as open water beach, and u cannot see open water. Four seasons has one gulf side and one open water side with waves, fresh sand, and the most fantastic endless views of ocean and lush cliffs I've ever seen. I spent majority of my time at four season which also had shopping. Four seasons pool had views to both the gulf and open ocean. The biggest downfall is andaz charges a 13% tax for country and a 10% tax on every purchase. I spent $59 on breakfast for one and $125 on dinner for two. It's ridiculious. Who wants to pay that much inflation for maybe four star food. Don't get me wrong, it's good food and great service but for these prices without any drinks I could eat at 5 star steak houses. Neither restraunts had ocean views only tree views. And it's a lot of walking to get to reatraunt Read moreGenuine Expedia guest review
"5stars across the board"
Amazing view, stay & superb service. Cannot wait to Go back!Genuine Expedia guest review
"Friendly staff and nice for vacation."
Stayed here for 5 days on my honeymoon. Staff was always friendly and welcoming. Had some activities to do while on the resort. The food was a little pricey and not many options that really interested me. Also, due to its location away from the city it's hard to find other things outside of the resort to do. There are tours available from a partner […] company. Only other way you can leave the resort is if you rent a car. Read moreGenuine Expedia guest review
"I recommend it!"
Very helpful & friendly staff. Impeccably clean rooms and faculty. 4 very good restaurants, with great service. Fun activities. I would go back.Genuine Expedia guest review
Incredible..... Beautiful resort. Spectacular views.. wildlife... Monkeys in the trees when we arrived... Dolphins in the bay from our views from our room, Balcony and shower that opened up to the balcony. Iguanas everywhere. Food was great in Chao Pescao (dinner and happy hour) as well as Rio Bhongo coffee bar with the Chortado and the corn cake Choreadas.... […] WOW! Facility and layout were great. Gym, pools, Blacksand AND whitesand private beach. The staff here are world class and friendliest as well.... Shout out to Andrea and Mike when we arrived and set us up..... Allen, Luis, Johan in Rio Bhongo who made our Chortada and soy latte every morning... Estephanie, Lissette and Celeste at Chao Pescao and Fernando and Juan Carlos at the beach who all took great care of us Read moreGenuine Expedia guest review
Beautiful property, super comfortable rooms, excellent serviceGenuine Expedia guest review
"Really nice hotel, peaceful."
The Andaz is a beautiful hotel, with decent food (could be cheaper) and absolutely gorgeous views.Genuine Expedia guest review
The resort is lovely - nice architecture - good access to amenities of the adjacent Four Seasons resort - nice pools - excellent service. There's not much to do in Papagayo without having a car and will to travel up to 2 hours. Surfing is 1.5-2 hours away.Genuine Hotels.com guest review
Once we went through two security checkpoints I felt at ease. Then we finally arrived and were greeted. It was just perfect!Genuine Expedia guest review
"Gorgeous place with friendly honest staff"
My boyfriend and I got the andaz king size room. We drove to the property in our rental and it's a compound. There's a massive long driveway that's gated that leads to another gate before you end up at the "lobby". This lobby is the most impressive I've ever seen. It was like a bandshell made with bamboo. At reception, you're given water and a cool […] towel while you sit and enjoy the view. Jay jay helped us tour around the grounds in his golf cart. When we finally got to our room, our jaws dropped. They offer you hats, robes, a beach bag, complimentary mini bar and much more. The shower opens out to your terrace where you can gaze out to the sunrise and marina. Absolutely gorgeous! We enjoyed the facility and all amenities during our stay. My only complaint was that our last day, the steam room, which we were both dying to try wasn't open. We kept being told it'd be open in another hour, then another half hour then they told us it needed repairs. Bummer! Read moreGenuine Expedia guest review
Beautiful resort. Great food. Wonderful service. Somewhat remote and very private. Arranged tours thru hotel and they were very professional and good. Will come back soon hopefully.Genuine Expedia guest review
We went during the rainy season and it wasn't bad at all. The rain would come in the afternoon for about an hour. If you are going during the rainy season definitely plan all your activities in the AM. Hotel was very child friendly but also many couples were there as well. Pros: - beautiful and clean room - lots of free amenities (nice his/hers hats […] for the sun, flip flops, water, snacks) - also provided a YSL tote for the beach and umbrellas for the afternoon rain - free beach activities (jet skis, kayaking, paddle boards, snorkels) - onsite car rental - friendly and helpful staff Cons: - no AC in restaurants - although open air restaurants are beautiful after climbing hills and stairs to get to them you want some AC - long walk to any where within the hotel (with lots of stairs). the good thing is you can call a club car to give you a ride to your destination. Read moreGenuine Expedia guest review
Andaz Papagayo Resort is spectacular! The resort is pristine in appearance and comfort. It is a fusion of Nature and modernism so you have the comforts of a modern resort combined with the nurturing and healing aspects of Nature. I found many isolated spots in the resort that allowed me to write, meditate and relax. There are ample pools (including […] an adult-only) bathing area and you walk through a forested area to reach the beach. The staff is wonderful. Andrea and Michael who work in the open air lobby are extraordinarily helpful, accommodating and kind. My stay at the resort was wonderful, and I hope to come back again! Read moreGenuine Expedia guest review
The staff was excellent. If you want seclusion this is the spot. Only been open 9 months. There still in the expansion process. Beautiful grounds abd 24hr room service. I would suggest going to the Preita Beach Club which the shuttle to every hour at no charge. Snorkeling, kayaking, and paddle boarding are offered free of charge. All positives here […] . Read moreGenuine Expedia guest review
Incredibly charming and beautiful resort. Not near anything, but it's so wonderful you won't want to go anywhere. And they'll arrange trips for you if you want...but in 5 days we never did.Genuine Expedia guest review
This hotel is quiant and private. The staff was awesome and the food was great. The amenities were comparable with upscale hotels but the location and intimate setting made it feel very exclusive. Definitely a must for couples!Genuine Expedia guest review
"Great place to relax."
Great pool and lots of free beach activities (Paddle boards, kayaks and snorkeling.) not much night life but food and drinks at tapas restaurant are fun. Staff are friendly and very helpful.Genuine Expedia guest review
My husband and I visited the Andaz Papagayo Resort for a quick, long weekend getaway in July 2014. The resort is GORGEOUS and, having just opened in December 2013, in excellent condition. The staff was very friendly and accommodating-- we were travelling from the US and spoke minimal Spanish, but everyone there seemed to speak English. Pros: -Luxurious […] rooms -Beautiful and relaxing infinity pools -Private beach with complimentary water gear (kayaks, paddle boards, etc.) Cons: -Lots of animals roam around the resort. This was a pro for spotting monkeys in trees and even iguanas on rocks by the pool, but a definite con when a large coati (basically a raccoon) would walk through restaurants every hour of the day while dining. -The resort is very large and not very well lit. So, getting around at night is challenging. Conveniently, you can call the front desk to request a golf cart to transport you, but the carts are not always available. (One evening, we called for a cart and nearly 30 minutes later, one had not arrived and we walked back to our room-- well over a 1/4 mile-- in complete darkness. This was a bit scary given aforementioned animals walking around resort.) -Food is exorbitantly priced. ($50 for a simple eggs and coffee breakfast for two.) But, this is to be expected. So, we weren't too upset/ disappointed by this. All in all, we had an incredible time. I would go back, but my husband was a bit turned off by the animals. Read moreGenuine Expedia guest review
"Architecture and views are wonderful!"
Hotel is beautiful. Rooms, views, landscaping wonderful. Staff did not address a couple of requests but that could be due to language barrier or not. Beach area small. Love the architecture.Genuine Expedia guest review
"Great staff, Great isolated location"
The hotel staff were outstanding. They went out of their way to be nice and help in every way possible. What you need to know about the hotel location though is that it is isolated and there is no easy way of getting to any nearby towns or attractions without renting a car, or paying a lot (a whole lot) for a private driver. This was fine for us because […] we were trying to get far away from everything and only planned two trips into the towns. If you are looking for night life or touristy areas like Coco Beach and Tamarindo this is probably not the location to stay unless you have a rental car. Read moreGenuine Expedia guest review
We've been there with our one year old. The hotel is a dream!Genuine Expedia guest review
"Pura Vida Costa Rica!!"
Amazing!!! The people, the service, the hotel!!! It is one of those things that words can do justice, it most be experienced to be understood!!Genuine Expedia guest review
"Heaven on Earth"
Reluctant to overly praise because it is a hidden gem. Don't want everyone to know what a special place this is.Genuine Expedia guest review
Peacful retreat! Caring and attentive staff. Excellent facilities with gorgeous views of nature. Food is superb! Pricey but worth it. Go during low season fof better room rates!Genuine Expedia guest review
"Amazing Pura Vida (Pure Life) Hotel"
This is an amazing boutique-like hotel nestled on the hills of Papagayo Peninsula. The hotel is brand-new (we stayed in July 2014), super clean and with amazing approach to design - the grounds, the rooms, the restaurants are impeccable. The pools are gorgeous and the stuff is friendly. I would rate this hotel higher than many 5-star hotels from the […] top hotel brands (I mean, it is a five-star hotel by any measure). Read moreGenuine Expedia guest review
"PIECE OF HEAVEN ON EARTH"
The staff, location, food, beach, rooms, cleanliness, everything is perfect. Cant say enough about this place. ITS A PIECE OF HEAVEN ON EARTH. You won't be disappointed.Genuine Expedia guest review
"One of the best hotel experiences I've ever had."
The hotel property was beautiful, the rooms were nice, the food at the restaurants were delicious and most importantly the hotel staff was wonderful. Really, the hotel staff makes all the other experiences feel that much more. We visited the Four Seasons -the hotel I initially wanted to stay at- for the day and the experience was no where close to the […] Andaz. I'm so glad we choose to stay at the Andaz. I highly recommend it. Read moreGenuine Expedia guest review
"One of the best hotels I have ever stayed at."
I almost always stay at 5 stars hotels. I almost booked at the four Seasons 5 min away. I took a chance at this one and did not regret it. The staff was fantastic. The room was super modern and comfortable. The restaurants were excellent. We loved everything about it.Genuine Expedia guest review
This is a truly first rate spot. Brand new. The rooms are over the top. The shower wall opens to the outside and is amazing! Great pools for familys and an adult pool this fabulous. I love five star hotels an am most often dissappinted but not here! Water at the beach is crystal clear an calm. Also access to an amazing and seperate beach club shared […] with a Four Seasons. Really nice with multiple pools, amazing beach with medium size waves and great food. Read moreGenuine Expedia guest review
"Andaz gets it right"
Really brilliant room with lots of natural materials and textures. Smart design with closet console creating hallway between sleeping area and bathroom and balcony area. Very good food though not too many options outside of the hotel nearby. Perfect for three days of rest and relaxation with a loved one.Genuine Hotels.com guest review
What an incredible expierence. Beautiful new facility,great rooms, beaches, restaurants, and pools. The best part was the staff, warm and professional they were the best I have encountered !Genuine Expedia guest review
Beautiful resort! I really enjoyed staying here. The staff was very friendlyGenuine Expedia guest review
A beautiful property with a very friendly and helpful staff. The property is relatively new (Dec 13) and there is still room for some improvement but the staff is reseptive and anxious to grow. I highly recommed renting a car and getting off the proerty as it can be a bit isolated, however that is also part of it's charm.Genuine Expedia guest review
"Exceeded Our Expectations on All Levels!"
What blew me away at first was checking in. Greeted with fresh squeezed juice and an cool wet cloth in a beautiful reception area. The staff was very gracious and welcomed us warmly. Everyday we were greeted by staff wherever we went. The grounds were immaculate and breath taking. We felt like we were in heaven the whole stay. Our spa experience was […] unforgettable. We can't wait to come back. Definitely one of our best vacation experiences. Read moreGenuine Expedia guest review
"Beautiful location/vegetation, Very Private"
Andaz is not a typical Hyatt resort. It targets "Bohemian Professionals". Most guests were in a 25-35 age group. If you are 50+, 60+, 70+, you must be fit (lots of steps to climb). We arrived during the rainy season and there was not a droplet of rain; blue sky and sun every day and no mosquitos (Papagayo Penninsula!). We had all pools and two beaches […] to ourselves; one with volcanic (black) sand is where you get (complimentary) kayaks, paddle boards, snorkeling gear and comfortable chaises; the second beach (golden sand) is better for swimming; both are surrounded by beautiful native vegetation (tropical dry forest with lots of cacti). Only one restaurant, RIO BHONGO was opened (the other two will reopen in high season); like most people visiting Andaz, we made “mandatory” dining trips to Four Seasons, Prieta Beach Club, and the Dive Bar (at the marina). The resort provides free shuttles to each until 6pm; we paid $12.50 for returns to the hotel. A trip (15/20/10 minutes) to either one is worth the return fee (spectacular views; lots of monkeys; awesome birds). Andaz's Rio Bhongo restaurant was very good; for half price (when compared to FS) it offers delicious food/very good service. Overall, Andaz is a work in progress; a beautiful resort that can one day get 5 stars but for now guests should be prepare for some glitches and have a great time despite mishaps (Ignacio and Rebeka are superb problem solvers). Read moreGenuine Hotels.com guest review
The Andaz Papagayo was perfect for what we wanted after our wedding. Something relaxing, clean, private and far from everything. We are typically active travellers, but just wanted to relax on our honeymoon after a long wedding planning process and week. This was perfect. There are only two other hotels near by and the closest town is 40minutes away. […] It was also slow season so it felt like we had the place to ourselves. If you want to be closer to towns and sights, you might want to look somewhere else. If you want to relax in a secluded area, with great service, beautiful property this is the place. I will admit you don't get a true sense of Costa Rica, but that was not what we were looking for. Also, I say great service. The people were great, but service was slow at times. That being said, there is no reason to rush in Costa Rica anyways Read moreGenuine Hotels.com guest review
"Great new spot"
Would have liked a greater selection of restaurants but other than that everything was great!Genuine Hotels.com guest review
"Loved the staff"
the staff was very informative caring and one of a lifetime experience.Genuine Expedia guest review
All was wonderful. The beach is unique, very peaceful and clear.Genuine Expedia guest review
We just returned from 6 days at the hotel and absolutely loved our stay. The rooms are very romantic, including the amazing shower that the glass doors opens onto your balcony so it feels like you are showering in the hills where the hotel is located. Very romantic spot, perfect for a couple. The resort has more of a contemporary feel and the staff […] is younger. The hotel only opened in December so the formal restaurant is not open but there are two restaurants available. The tapas restaurant is fun. Staff is incredibly nice and accomodating, we truly enjoyed our stay. The Four Seasons is next door and there is transportion available. I, however, are very happy we stayed at the Andaz over the Four Seasons given the personal service available and the difference in price. Read moreGenuine Expedia guest review
"First Stay In Costa Rica - Andaz hyatt"
The property is absolutely beautiful, spectacular views, clean and every request fulfilled. The customer service is impeccable and fully accommodating to all your needs.Genuine Expedia guest review
"Wonderful resort but very secluded"
We had a great stay - they even upgraded our room which has a beautiful view - and would highly recommend the place. We were there in the off season and practically had the place to ourselves. Monkeys linger around and exitic birds come and go, which makes for nice traditional Costa Rican experience. However, the hotel is difficult to get to and once […] you're on the property you are at the mercy of hotel food costs and activities are limited and pricey. Beautiful beaches are closeby - I would suggest taking a jet ski out early/mid morning to see the surrounding areas (we went in the afternoon and it was way too wavey - not worth it). Paddle boards and kayaks are complimentary for an hour but unfortunately you can't go very far. Walkways are steep on the grounds but they have many golf carts available to help get you around if needed. Staff is extremely friendly and accommodating. Read moreGenuine Hotels.com guest review
If you want to go somewhere to relax, I definitely say Andaz is the place. Probally the best room I have stayed in and the service is awesome! The hotel over looks Cuelbra Bay, I definitely recommend getting a Partial Bay view room. You have a little more privacy and you still get an excellent view of the bay. The mini bar is complimentary and at the […] pools, they are always walking around with free water. My boyfriend and I stayed for 3 nights and it was the perfect amount of time to wind down. It is located on the Pennisula next to the Four Seasons, so a little secluded from towns, but that is what we were looking for. The Tapas restuarant is a MUST!! I can't explain how delicious it was and great sized portions (especially for tapas)! Read moreGenuine Expedia guest review
"The Andaz Papagayo"
Brand new and with very nice rooms and views. 3 Great restaurants and many infinity pools. Attentive staff. Staff are generally multilingual. Would recommend without reservation.Genuine Hotels.com guest review
"4 nights stay"
Far from any stores. Near by is about 19Km far. Foods at the restaulant is fine but expensive.Genuine Expedia guest review
"Beautiful New property has a few kinks."
Newly opened property needs to work out a few kinks. The breakfast buffet is a poor value with limited options. Try the Four Seasons its cheaper and offers much more. Kids food offerings need to be expanded. Hotdogs, Pizza, quesadillas Fish Taco's etc. at poolside and room service also please! Overall the food and drinks in all the restaurants on property […] were quite good but expensive. Also the kids programing pretty much was guests supervising their kids in the pool. The setting for the hotel sits sublimely above the gulf on the hillside. Its quite spread out so if walking is challenging then you might be calling for carts to assist. Beach access is also fairly steep so you might puff a bit coming back up. The pools are beautiful. The architecture very harmonized to the location. East facing so morning sun is powerful. Disappointingly, though, we paid the hotel $50.00 for sunscreen that cost $15.00 in town. What's up with that? Despite a few kinks our family really enjoyed our stay at Andaz Papagayo and will return again. Read moreGenuine Expedia guest review
It was very nice to be at a brand new resort. While they have a few minor quirks to workout, it is amazing! Go to the beach club while you are there. The hotel will drive you there without any charge before 6 pm. A lot of visitors from the four seasons visit as well. The best restaurant on the property is Ostra, seafood restaurant, very nice atmosphere, […] service and food!!! The spa was amazing, the watersports are free excluding day boat trips or jet skis. This should be something the hotel markets more. You should book hotel travel from airport by the #1 company Costa Rica tours. It's $80 and very professional. The property was very relaxing and the rooms were great!! Good pick! Read moreGenuine Expedia guest review
"Andaz Costa Rica"
I've been many times in Costa Rica and been in many hotels all over. This is by far the best option for a pleasure getawayGenuine Hotels.com guest review
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