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Parent Heritage Angkor Villa, Siem Reap

3 stars
#065, Viheachen Village, Phsar Krom RdSvay Dangkum, Siem Reap6818-5635Cambodia, ‏‎800-491-6126
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Excellent4.2 / 5
Service
Fantastic service
Location
Great location
WiFi
Good internet service
Food
Food is all right
32See all 32 Hotels.com reviews
From 178 reviewsTripAdvisor Traveller Rating

Parent Heritage Angkor Villa, Siem Reap

Hotel Info: ‎866-539-8117‎

from $21
  • Standard Room
  • Family Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport pickup (available on request) *

Also known as

  • Heritage Angkor
  • Parent Heritage Angkor Villa
  • Parent Heritage Angkor Villa Hotel
  • Parent Heritage Angkor Villa Hotel Siem Reap
  • Parent Heritage Angkor Villa Siem Reap

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast is offered for an extra charge of USD 3 for adults and USD 3 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one way)

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Breakfast (surcharge)
  • Restaurant
  • Room service
Things to do
  • Outdoor pool
  • Spa services on site
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Parent Heritage Angkor Villa, Siem Reap’s small print

Also known as

  • Heritage Angkor
  • Parent Heritage Angkor Villa
  • Parent Heritage Angkor Villa Hotel
  • Parent Heritage Angkor Villa Hotel Siem Reap
  • Parent Heritage Angkor Villa Siem Reap

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast is offered for an extra charge of USD 3 for adults and USD 3 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 32 reviews

Parent Heritage Angkor Villa, Siem Reap
Good3.0 / 5
Pretty poor hotel. Needs major upgrades.
Not sure how this hotel receives a guest rating of 4+ As it is a 2 star hotel with a lot of shortcomings. Was told at check in that one of the two rooms we booked with queen size bed was not available due to overbooking and the reception girl just gave a half hearted "sorry" with no attempt to remedy with upgrade or anything else. The one double room we did have had an A/C that didn't work at all and looked to be infested with mold. Bedroom was designed poorly with TV too high in corner not in good view from bed. We tried to cancel reservation through hotels.com and were told it was too late. Front desk agent "Nita" immediately responded and offered to switch to another room the next day which I accepted. While she was the best at customer service in the entire hotel and truly seemed to care the new room A/C also did not work. I mentioned this to the GM upon check out and told him that they needed to REPLACE the A/C's I'm the rooms he said that would give them some maintenance which frankly would not help these very outdated units. Bathrooms were totally non functional with towel rack on right side of sink instead of near the shower where it should be. No place to set your soap which is just stilly. Soap racks don't cost anything. Water goes all over floor as there is poor drainage. Breakfast is TERRIBLE. Even at 6:30am when it begins everything is COLD and unappetizing. Would not stay here again.
3 night trip with friends
Parent Heritage Angkor Villa, Siem Reap
Excellent4.0 / 5
Comfortable
Nice Hotel for Christmas, lovely staff. They even sent us some important documents we left behind. Pool could have been a little cleaner, but an all round nice place.
3 night romance trip
Parent Heritage Angkor Villa, Siem Reap
Outstanding5.0 / 5
Nice authentic hotel
Great staff that were very helpful to catering to our needs. Hotel is situated just a short walk off the busiest road but has near to conveniences. Recommended!
1 night romance trip
Parent Heritage Angkor Villa, Siem Reap
Outstanding5.0 / 5
Great little hotel
Great hotel especially for the price. Staff were extremely attentive,breakfast was tasty and staff very helpful with arranging and recommending tours. Minibar was empty and no bathrobes as advertised in description. Also no coffee in my room but once I let the staff know they sorted it out straightaway. Highly recommend this hotel.
4 night family trip
Parent Heritage Angkor Villa, Siem Reap
Outstanding5.0 / 5
Great hotel & people
it has a "home away from home" vibe. the staff were super helpful and friendly, they made sure that our needs were catered especially the receptionists (Thorng & a lady at night shift) We liked the feel of our room, simple yet homey. Their fried rice and bacon were our favorite breakfast. Great location, kinda safe to roam around at night (hotel to PUB st., back & forth). Our tuktuk driver Mr. Dat (from the hotel), though he spoke a liitle english, you can really feel his willingness to provide a great service. Overall, we had a great time staying in the hotel.
3 night romance trip

See all reviews

Parent Heritage Angkor Villa, Siem Reap

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