"Good choice - a home away from home"
08/19/14 tapan1980 Navi Mumbai, India
the hotel is located in the heart of the city and has ample space and excellent amenities for stay. the connectivity from the hotel is excellent with powai and the western suburbs close by. the facilities and the staff of the hotel is very courteous. it gives a true homely feeling.
"Extremely outdated - watch out"
While some apartments appear renovated, some are not. I got one where only the TV and the fridge appeared from this decade. Everything else including the squeaky bed, tiles,toilets, doors and the cupboard looked in very poor condition. Good room service but the front staff was inconsistent. If the room wasn't ready to the level marketed, they should not rent it out. At this price, it was not value for money.
"A true home feeling"
08/06/14 Shailesh P Mumbai
We stayed here as a couple for a day. Away from city hectic n humidity, surrounded by lush greenery, a well maintained property does give you a true home feeling. hospitality was good, service was prompt , food was good. Besides a value for money. Highly recommonded.
"Exceptional Experience at Oritel Service Apartment"
06/25/14 Bhavesh26 Mumbai (Bombay), India
I have had multiple stays and events organized with Oritel Service Apartment in last two years, and every experience is better than the earlier. Oritel offers best of the facilities with great customer service to make us feel at home, which stands out exceptionally great as compared to its competitors in the segment. I am delighted to have super friendly and accommodative Oritel staff available at any time in need of the hours. One most important point to make here is their flexibility when it comes to customer's customized needs, followed by best of their efforts to make it possible. All the Very Best Oritel Service Apartments. Keep doing the GOOD job.
"Misleading customer service"
06/18/14 334Mudassar Lucknow, India
Stayed here for one week in April 2014. Extremely disappointed with the misleading customer service. I was told at the reception on one day that laundry was complimentary with my stay. On checkout, I was handed over a bill for laundry. The staff were rude and did not listen to me. Avoid at all costs.
"Much better place "
05/19/14 Abhitraveller610 New Delhi
After the average customer service last time around; I was again booked for the same place through my company. Understanding my experience from previous stay customer service was much better than it was. Team made sure I face no issues what so ever and team was being trained to handle customers better in 1 months time. Especially a guy called ramanathan who has been persistent with his service and commitment. From my negative feedback last time around oritel guys came back well this time and I am happy to know that they are open to learn from the mistakes. Thanks for your efforts.
"One of the best service apartment I ever stayed"
05/15/14 DrPradeepSharma1 Delhi, Delhi, India
I booked 1 bedroom apartment in Oritel from May 8-11,2014. For my Sujok Therapy Workshop via Agoda.co.in;got very good deal. Beautiful Reception/Lobby lift bit slow Rooms clean with all amenities plus small kitchenette included Fridge, Tea coffee maker. Drawing Room with 42 inches Lcd , 5 sitter Sofa with centre table, 1 round glass Dinning table with 2 chairs. This apartment just near to everything I desired. Shopping mall D mart just 100 metres Restaurants just across the road. Fresh dairy products and Fruits/Vegetables at stone throw away prices just dirt cheap. I was wondering if possible I am ready to stay forever in such locality. No regrets , no hard feelings just enjoyed my stay there. Hope you will also like and feel the same. With Best Regards, Dr Pradeep Sharma. President:Sujok Association Of India. Www.sujokacupuncture.org Www.sujokacupuncture.co.in
"A true wedding village in Mumbai , with great hospitality. "
05/06/14 Niraj S
A warm welcome , the blue coloured natural lighting central atrium what more could I ask for to set the mood of my 110 guests who had come over to attend my brothers marriage ceremony lasting for 2 days (30 april 2014 to 2 may 2014). Located very close to powai lake , the service apartments are very clean and spacious. It just feels like HOME AWAY FROM HOME. During the two day ceremony their clean and well maintained LAWN for a ceremony.The hotel staff were very cooperative with us as we were very particular about our requirements. The MANAGER MR.RAJU.GUPTA never seen such a manager before. He went way beyond to make the guest's comfortable and make the event a memorable one . The spread was very delicious and was severd with proper temperature. The attitude of the staff serving was very friendly. Thanks to the management they allowed us to host a POOL PARTY WITH MUSIC AND DRINKS. What more could I ask for. Courtesy MR.RAJU.GUPTA AND MR.DINESH. I was overwhelmed and surprised to see the flexibility the management exhibited to fulfil our requirements. The snacks served during High Tea and Breakfasts were mouth watering and delicious. The staff was clean , organised and polite. They never had a "NO" to any question or request from the guest's. Which really played a very important part during our stay. Overall an amazing stay in ORITEL SERVICE APARTMENTS A.K.A ORITEL THE WEDDING VILLAGE. A special thanks again to MR.RAJU.GUPTA , MR.DINESH and each and every member of the ORITEL FAMILY. Keep up the good job. .....: )
"Marriage Function arranged at Oritel"
04/25/14 Brijesh K
For marriage of our daughter, we arranged accommodation for all our relatives at Oritel Service Apartments Chandivali. We had very good experience in respect of Quality of Service, Delicious Food and Friendly attitude of the Staff. The management exhibited a lot of flexibility in accommodating our specific requirements. I appreciate the good quality time Ms Madhavi, the General manager of Property & Mr Raju Gupta, Sr Manager spent with us to clearly understand and execute the plan spread over 5 days. The personnel attention provided by the staff to all our guest was commendable. Well Done & Keep up the Good work.
04/09/14 Abhitraveller610 New Delhi
I stayed here for over 20 days last month; it is a good property. However customer management is pathetic. Some people sitting at the reception look extremely unhappy with there jobs and are very rude. They struggle with their processes in back office when to prepare a simple invoice takes couple of hours. Room service and food is good; rooms are spacious. Swimming pool is mostly dirty. Overall not good Value for money; unhappy staff leading to unhappy customers.
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