"Nice and comfortable stay"
I was there for 2 days on business trip. The property is neatly maintained. Walkable to nearby shops, yet away from the bustling traffic. The studio apt given to me was neat and cute. Had a comfortable stay.Genuine Hotels.com guest review
"Good hotel with friendly Staff"
09/24/14 AnujIntas Mumbai, Maharashtra, India
i work for one of the pharma company. I stay last week i had got very good service and very help full staff. Buffet Dinner was very good with proper layout offer by oritel team. i had got hill view rooms with good atmosphere. Staff was given me very personalize service.
"Avoid staying here if you can"
09/23/14 SandeepJain77 New Delhi, Delhi, India
I sincerely warn all my friends out there reading this review to avoid this property at any cost. They don't deliver what they promise. Apartment was not having any utensils, microwave and tea kettle as promised. Even the water purifier was defunct. So much so, even the room service menu was missing. Room service was lousy. Staff being rude and non-cooperative. I needed a pair of scissors for some job and they even denied that. When I called the reception to send the bellboy for the checkout, I waited for more than 1 hour and there was a no-show. Then i had to carry luggage and move down all by myself. I mistakenly left my phone charger while checking out, and they simply denied having it when i contacted back. Seems they do not have the basic courtesy, forget the hospitality.
09/22/14 Krishnakishore M Bengaluru (Bangalore), India
I stayed in this service apartments for 2 days from 20th sep and 22nd sep. I got a 1 BHK during my stay. Apartment was neatly maintained and staff have been courteous. View of my apartment has been excellent. I could see the beautiful big buildings of Hiranandani Powai from the window. Special mention about Kiran who was supportive during our stay giving us timely updates and information on city tours. She greeted us well and made us feel really at home. Food needs special mention here. Decent complementary breakfast and I ordered lunch to my room both the days, it's pretty good. You can also request gas and utensils which would be provided on a request basis for minimal charge.
"Good choice - a home away from home"
08/19/14 tapan1980 Navi Mumbai, India
the hotel is located in the heart of the city and has ample space and excellent amenities for stay. the connectivity from the hotel is excellent with powai and the western suburbs close by. the facilities and the staff of the hotel is very courteous. it gives a true homely feeling.
"Extremely outdated - watch out"
While some apartments appear renovated, some are not. I got one where only the TV and the fridge appeared from this decade. Everything else including the squeaky bed, tiles,toilets, doors and the cupboard looked in very poor condition. Good room service but the front staff was inconsistent. If the room wasn't ready to the level marketed, they should not rent it out. At this price, it was not value for money.
"A true home feeling"
08/06/14 Shailesh P Mumbai
We stayed here as a couple for a day. Away from city hectic n humidity, surrounded by lush greenery, a well maintained property does give you a true home feeling. hospitality was good, service was prompt , food was good. Besides a value for money. Highly recommonded.
"Exceptional Experience at Oritel Service Apartment"
06/25/14 Bhavesh26 Mumbai (Bombay), India
I have had multiple stays and events organized with Oritel Service Apartment in last two years, and every experience is better than the earlier. Oritel offers best of the facilities with great customer service to make us feel at home, which stands out exceptionally great as compared to its competitors in the segment. I am delighted to have super friendly and accommodative Oritel staff available at any time in need of the hours. One most important point to make here is their flexibility when it comes to customer's customized needs, followed by best of their efforts to make it possible. All the Very Best Oritel Service Apartments. Keep doing the GOOD job.
"Misleading customer service"
06/18/14 334Mudassar Lucknow, India
Stayed here for one week in April 2014. Extremely disappointed with the misleading customer service. I was told at the reception on one day that laundry was complimentary with my stay. On checkout, I was handed over a bill for laundry. The staff were rude and did not listen to me. Avoid at all costs.
"Much better place "
05/19/14 Abhitraveller610 New Delhi
After the average customer service last time around; I was again booked for the same place through my company. Understanding my experience from previous stay customer service was much better than it was. Team made sure I face no issues what so ever and team was being trained to handle customers better in 1 months time. Especially a guy called ramanathan who has been persistent with his service and commitment. From my negative feedback last time around oritel guys came back well this time and I am happy to know that they are open to learn from the mistakes. Thanks for your efforts.
"One of the best service apartment I ever stayed"
05/15/14 DrPradeepSharma1 Delhi, Delhi, India
I booked 1 bedroom apartment in Oritel from May 8-11,2014. For my Sujok Therapy Workshop via Agoda.co.in;got very good deal. Beautiful Reception/Lobby lift bit slow Rooms clean with all amenities plus small kitchenette included Fridge, Tea coffee maker. Drawing Room with 42 inches Lcd , 5 sitter Sofa with centre table, 1 round glass Dinning table with 2 chairs. This apartment just near to everything I desired. Shopping mall D mart just 100 metres Restaurants just across the road. Fresh dairy products and Fruits/Vegetables at stone throw away prices just dirt cheap. I was wondering if possible I am ready to stay forever in such locality. No regrets , no hard feelings just enjoyed my stay there. Hope you will also like and feel the same. With Best Regards, Dr Pradeep Sharma. President:Sujok Association Of India. Www.sujokacupuncture.org Www.sujokacupuncture.co.in
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