"Perfect for cheap"
I came here just to sleep after an event that night so was looking for the cheapest room possible, at only £30, so £15 each, with breakfast included it was perfect for what we were looking for! Will definitely stay here again if I find myself back in Leicester.Genuine Hotels.com guest review
"My poor experience"
When I arrived, I found myself staying in the middle of the red light area. Service : terrible..... This was summed up by the girl at the desk telling me that I wasn't allowed any visitors and other types of guests. I found this highly insulting. Rooms: they were like a cave and dampness was apparent. Ended up leaving within an hour and booked in […] to another hotel and was then accused of destroying the room..... Needless to say I didn't and walked the woman around the room with my phone on record to prove I had done no wrong..... Absolute disgrace Never be back Read moreGenuine Hotels.com guest review
Rooms are ok for contractors who just want a cheep bed. People who run the b&b are nice and welcoming. Building in need of updateGenuine Hotels.com guest review
"Great B & B."
Was very surprised, for its cheap price I wasn't expecting much at all but it was lovely if not better than alot of more expensive places I have been to. Certainly tops trvaleodge. Friendly and helpful staff, the beds were extremely cosy which made it hard to get up in the morning in time for check out. Clsoe to the station and bars but not in a noisy […] area. Having shared toilets doesn't matter as there are so many of them. The only proble is that the parking is a bit tight and tricky, but that could be just me. The doors lock at 7 but you can go out all night if you wish, just get a key from reception for which you need to give a ten pound deposit. Read moreGenuine Expedia guest review
"Must -visit hotel"
Had a wonderful stay with excellent client service.Genuine Hotels.com guest review
"Pay a little extra & stay somewhere else!"
If you're thinking of saving some money, I wouldn't suggest doing it by staying here. I was well aware I'd have a shared bathroom, having booked that - however, the sink in my room didnt have any soap, nor was I provided with a towel (for the shower on another floor, that I had to find myself). If you're staying out beyond 11pm, you'll need to give […] them a deposit (nearly 50% of my total cost) for an extra doorkey. The only real positive is the surrounding area has easy access to restaurants, tesco and the train station. Read moreGenuine Hotels.com guest review
"Good B & B"
Convenient location and good breakfast.Genuine Hotels.com guest review
"Handy and cheap"
Just stayed there after a night in the pub, got exactly what I hoped forGenuine Hotels.com guest review
Breakfasts were good and staff were helpful. Hot water sometimes not available. There was a good variety of places to eat nearby. Basic, but reasonable for the price.Genuine Hotels.com guest review
"A great night's rest"
The hotel had the feeling of an old fashioned boarding house.The service was efficient but detached.With only East European staff I felt the English 'touch' very much missing.Though a Friday night it was so quiet both in and out of the hotel that I got a wonderful night's sleepGenuine Hotels.com guest review
"Very comfortable and excellent service"
We spent 2 nights there and the only issue was parking but not a problem in the end as there are places to park further up Saxby street. We could not fault the staff at all and we were well looked after. The hotel is in a quiet residential area and not far from any shops.Genuine Hotels.com guest review
I booked a double room with breakfast when I got there I was told I only paid for a single and they wanted more money but I called experien and they sorted it when I came down for breakfast I was told it was not included the room was dirty and the bathroom was awful I would not go back it is a dumpGenuine Expedia guest review
"Très bien placé"
L'emplacement de l’hôtel est idéal, Il vous sera possible de vous promener à pied vers les différents points d’intérêts de Leicester en environ 10min. De plus, de nombreux restaurants et cafés bordent London street à quelques pas seulement de l'hôtel. Vous y trouverez également un personnel à l'écoute de vos besoins.Genuine Hotels.com guest review
"A bit like staying with an aged aunt"
07/10/14 Martin-L L Kendal, United Kingdom
I found this bed & breakfast (I wouldn't class it as a hotel) to be better than a lot of the 'terrible' reviews. Arriving about 10.30pm, the guy on reception was friendly and accommodating. In the morning the breakfast staff were polite, the tea was good and the 'full English' was a decent basic effort. If you anticipate it as being a bit like staying with an aged aunt, including worn carpets, dated furniture and having to ask for a towel, it's OK. It was clean, the bed was OK, and the bedroom door locked. Internet is from a single box in reception, but it worked for me on the second floor. Parking, arriving late, was a couple of blocks away on the main road.
"Great value for money"
05/26/14 Toriu Glasgow, United Kingdom
I booked into this bed and brelkie through late rooms, it was ridiculously cheep, then read the reviews, I was expecting bad, but thankfully I was surprised to get a warm welcome, the house is secure and the room had everything I needed, warm clean bed, tv, somewhere to it my belonging, heating, sink, towel and soap, the shower room is spacious, clean ad toilets are clean, the deco is a bit dated, but apart from that I can't fault the place, I enjoyed my stay and would go bk, I did miss brelkie so can't comment on that, but did get offered tea, coffee etc, you don't get a kettle or crockery but it is available if you ask x
"Good value for money."
05/20/14 Marcin B
It was just one night, I did'n expect much. My wife was scared when read the reviews here, that first I asked about curfew, and a key for main door. We gave a 10£ deposit for it, and took it back when leaving. The room was clean, breakfast was nice. I will book night again when need a bed in Leicester.
04/29/14 LAM1965 Canterbury, United Kingdom
Made the mistake of booking this place without reading reviews...I must say having read them now, I would agree with all the negative comments! It is not merely a language barrier: warmth and welcome sound the same in all languages. I too was told very firmly (and more than once!) that I was not allowed to have any guests in the room. I am a middle-aged professional and a mother...I really don't think I would be mistaken for a 'working girl' - at least I hope not! I also balked at the idea of a £10 deposit for a front door key. No towel in room, nowhere to wash hands in the WC. I had to move a piece of furniture to find an electric point so I could charge my mobile phone. When I had sufficient charge on it, I booked a room at the Ibis and left. I wasn't asked why I was checking out @ 1 hour after checking in (which is quite telling.) It felt like a halfway house or really bad student accommodation. I wasn't expecting 5-star luxury for the price, but I did expect to be able to wash and dry my hands after using a toilet, and to feel safe. Avoid, avoid, avoid. And always read reviews before booking hotel (or guest house) rooms!!
"Reviews must be kept in perspective"
03/13/14 Paul S Blandford Forum, United Kingdom
I feel rather passionately that it is only fair to readers and to the proprietors of such establishments that reviews should be kept in perspective. Fist of all, this is a Guest House and not a Hotel. My room was perfectly clean and comfortable. The building felt safe, secure and warm. The owners are Croation and do struggle with speaking English, however it is important not to confuse this with rudeness (I found them to be rather charming, especially if you show an interest in their country). It was rather like staying in the spare room of someone's house, which in effect I guess I was. I think that an overnight stay for £39 with breakfast was more than reasonable.
"Absolutely horrible. Nightmarish place."
I wish my husband had looked on Tripadvisor before booking me into this awful place. My room was comfortless and unwelcoming. No soap, no towels, no plug in the basin in my room. I was supposed to have use of a shared bathroom but never found it. All I found was a separate WC that also had no basin or handwashing facilities. My room had no tea/coffee making facilities. The bed was hard and uncomfortable. I couldn't sleep for the noise. I was there two nights and spent both nights crying in my room. I have never felt so alone and afraid in my life. My husband can't stop apologising for booking me in there. I complained and asked for a partial refund but this was refused. I had paid by credit card and the lady said "I can't give you refund because money is gone." This is nonsense and I will be opening a dispute with the credit card company. I had booked in as a vegetarian but was offered "Bacon, egg, beans" for breakfast. No vegetarian alternative was offered. I had two slices of thin toast and a mug of tea. I was offered cereal but only a single box of Cornflakes was available. The best part of staying at the Grafton House "Hotel" was leaving at 6.30am on Sunday morning. This was the first time I had visited Leicester and it has ruined my experience of the city. I had to pay a £10 deposit for a key to the front door and on arriving I was told sternly "No visitors please!" as if she expected me to be smuggling in a lover or even a client for some sexual gymnastics on that horrible, hard bed. I was told by other students on my course who were local to Leicester that this "hotel" is actually in the red light district. I could easily believe this as the street seemed extremely rough and I was woken at 3am on Sunday morning by what sounded like a pack of hookers returning from their night's work! They stormed up the stairs, screaming and shouting obscenities and even shouted through my door. The owners and staff of Grafton House "Hotel" appear to be only interested in taking guests' money and giving as little as they possibly can in exchange.
"Horrible and unwelcoming. Do not go unless your looking for the real 'hostel' movie experience."
01/04/14 Nedster1987 Sheffield, United Kingdom
Where can I start! The staff were very rude on arrival, stating their rules and threatening us by saying 'do not make mistakes, you have been warned'. I have never been spoken to like that before in any hotel I have stayed at! We were made to pay a £10 deposit for a key in order for us to re-enter after 11.30pm, which we were willing to pay as we also valued security. When we were shown to our room, we were majorly disappointed. The room was freezing and smelt like sick. One of the wardrobes had a draw full of somebody elses underwear. If that was not enough, we realised that the bedding had not been changed that day (or that week) as it had somebody elses hair all over it an smelt used. The facilities were dreadful, only consisting of one single mirror in a "double" bedroom and 2 plugs (one of which had the miniscule heater plugged in). The lighting was terrible, with light bulbs missing. We went out for the night and returned to find both the front doors ajar (what was that about security?) which of course makes you feel uneasy. Because we were worried about who may have entered the bnb while we were out, we decided to call a friend to come help check the place out. Of course we were panicking all the way through as we we 'clearly' told that if we made the mistake of bringing somebody back there will be consequences (he had told us that he watches the camera's every night and every morning). After checking that the place was safe enough for us to stay we walked our friend out and was saying bye when one of owners crept up behind us and told him to leave this second or we should leave. Of course we left, at 4am. Do not make the same mistake we did.
"The worst experience ever. Do not do it to yourselves ."
01/04/14 xsarahmay Sheffield, United Kingdom
I can honestly say that this place was more like a flee ridden hostel than a British B&B. on the day of arrival we were greeted with a simple '' Hello, Hello, get in quick it is cold '' which to me sounded rude , not the right way to greet any paying customer. He gave us a list of rules which is fair enough however he threatened us by saying , '' do not invite anybody , if you want to sleep with men go to their house, you have been warned , do not make that mistake in my B&B'' when we made it to our room , there was one small mirror , a sink and a bed. The room had clearly not been cleaned thoroughly as we found at least 5 hairs in our bed .There was a heater the size of a shoe box , in a large room . All in all I would never recommend this place upon my worst enemy , the staff were awful , also looked as if the lady needed a good wash , and the rooms were dirty .
"What a rip off"
12/03/13 adele334 London, United Kingdom
On line this hotel states there is internet, and heating which is what i needed as i work as a dnacer in the city of leicester this is all i needed.. i got there and my room was freezing i had to leave my hair dryer on all day and night to get some warmth.. no internet i could get 1 bar in the bath room.. shared bath rooms.. could even have a bath! no towels no soap, the staff were ok.. but didnt speak hardly any english.. and there was only one plug socket in the room.. and for the price i paid i could have stayed in a nicer proper hotel for an extra 7 pounds per night.. HORRIBLE experience i would wish this place on anyone.. i think its ment for workers, i got the impression there were builders staying there and 3-4 people in one room.. aweful made my trip very uncomfortable.
"Cheap, very basic but convenient"
11/16/13 travellerkMidlands midlands
This is the sort of hotel used in depressing TV dramas where something bad happens! Having said that, there are a few good points - there are some, which is why I didn't mark it 'terrible'. It is convenient for Leicester train station. You get a parking permit so you can park in the road outside. It is warm and you get breakfast. Would perhaps be ok for a student passing through for one night only. Staff were ok. Now the bad. It is quite dirty and tired in décor with marks on the wall and dirt on the carpet. The bed is uncomfortable and seems old. The old fashioned TV is run from adaptors hanging down the wall. The sink has no plug. No towels, soap, drinks or kettle provided. There was one strip light and a wardrobe with a door that kept swinging open. No table to work at. No sockets. No Wi-Fi even though it is advertised. The shared bathroom has a notice saying 'please do not use the bath'. The shower trickles boiling water for 5 seconds then freezing cold for 15 seconds. The hotel closes at 11.30pm. Breakfast is a choice of 2 cereals and a mug of tea/coffee. Then bacon, eggs and beans which was ok. Toast too, no choice given. 2 choices of fruit juice. TV blaring on the High Street Channel selling bras.
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