"Good value for the money"
Decent value for the money. The staff was very helpful and there was street parking available. Good location for downtown and the area of the B&B was satisfactory. There was no elevator or fan and on the days I stayed there, it was very hot and so the room was a bit warm . Provided a very good breakfast.Genuine Hotels.com guest review
All about locatuon and price not a great okace by any means but very near station and very cheap. Ni comfort whatsoever very noisy and token cheao breakfast. Ok for 1 night but no moreGenuine Hotels.com guest review
Very disappointed. Staff unfriendly and unhelpful. Room was very basic and there was an unpleasant smell in the shared shower room. Breakfast was very average. Neighbourhood was rough and felt very unsafe. Also nowhere to park. Had to park ten minutes away, which given how rough it was might not have been a bad thing.Genuine Hotels.com guest review
Lacks on-suite facilitiesGenuine Hotels.com guest review
"Nice one. Close to where we went."
Good one. Close to place we went and well located.Genuine Expedia guest review
"ONE TO AVOID AT ALL COSTS"
Bright and cheerful external look but terrible inside. Had a damp-smelling room with a strong smell of dust which affected my asthmatic family but we had to endure. Female staff was abrupt & rude when my husband and son entered to kitchen next morning to provide additional information about their breakfast to avoid further mistakes. She just shouted, […] "..you're not allowed in here; go out!". No shower was available on our floor and baths had the labels DO NOT USE BATH. The only available shower was on the next floor down. It had tile grout covered in black mouldy grime and the cubicle leaked and flooded the entire floor as you showered. There were two damp mops and mop bucket propped against the wall, which meant that guests had to take part in the housekeeping (mopping up the flood from their shower, which is no fault of their but part and parcel of the disrepair that the hotel was in). Staff indicated that we had to pay for the key if we stayed out late. We came back at 23:22 hours and were told we didn't need to pay. No beside lamps, so you have feel your way to the door in the dark to use the toilet just on the landing. Worst hotel experience ever! Expedia please do not sell this hotel to anyone again. Hallway was welcoming with fresh flowers but apart from that, there was nothing else that met the standard of a modern a B & B except the brand new flat screen TV in our room. Hospitality ain't just about fresh flower and one or two paintings on the wall! Read moreGenuine Expedia guest review
We were shown the door by the owner at 2 midnight when we arrived just because our card is a swipe one. We ended up staying at a much cleaner and nicer hotel Campanile in the same area. The bathroom is a shared one which thing we didn't like and instead of getting frustrated by being told to go away we were grateful to go elsewhereGenuine Hotels.com guest review
The place is well located close to he train station and city center, our room was spacious, breakfast was very nice the staff was very sweet and helpful. It's worth it unless you are looking for extravagance. The person at the reception sounded somewhat abrupt but ultimately he is OK.Genuine Hotels.com guest review
"Better than expected"
Great hotel for the price!Genuine Hotels.com guest review
Not a luxurious place but decent for budget travelers.Genuine Expedia guest review
"very good services"
I felt quite happy with my stay. It was convenient for what I needed at the time - a short stay and clean and tidy and a comfortable bed to sleep in.Genuine Hotels.com guest review
"Perfect for cheap"
I came here just to sleep after an event that night so was looking for the cheapest room possible, at only £30, so £15 each, with breakfast included it was perfect for what we were looking for! Will definitely stay here again if I find myself back in Leicester.Genuine Hotels.com guest review
"My poor experience"
When I arrived, I found myself staying in the middle of the red light area. Service : terrible..... This was summed up by the girl at the desk telling me that I wasn't allowed any visitors and other types of guests. I found this highly insulting. Rooms: they were like a cave and dampness was apparent. Ended up leaving within an hour and booked in […] to another hotel and was then accused of destroying the room..... Needless to say I didn't and walked the woman around the room with my phone on record to prove I had done no wrong..... Absolute disgrace Never be back Read moreGenuine Hotels.com guest review
"Very basic facility"
There is a time limit of 11.30 pm for check-in. No towel in room. You have to request for it. No toiletries in room.Genuine Expedia guest review
Rooms are ok for contractors who just want a cheep bed. People who run the b&b are nice and welcoming. Building in need of updateGenuine Hotels.com guest review
"Great B & B."
Was very surprised, for its cheap price I wasn't expecting much at all but it was lovely if not better than alot of more expensive places I have been to. Certainly tops trvaleodge. Friendly and helpful staff, the beds were extremely cosy which made it hard to get up in the morning in time for check out. Clsoe to the station and bars but not in a noisy […] area. Having shared toilets doesn't matter as there are so many of them. The only proble is that the parking is a bit tight and tricky, but that could be just me. The doors lock at 7 but you can go out all night if you wish, just get a key from reception for which you need to give a ten pound deposit. Read moreGenuine Expedia guest review
"Must -visit hotel"
Had a wonderful stay with excellent client service.Genuine Hotels.com guest review
"Pay a little extra & stay somewhere else!"
If you're thinking of saving some money, I wouldn't suggest doing it by staying here. I was well aware I'd have a shared bathroom, having booked that - however, the sink in my room didnt have any soap, nor was I provided with a towel (for the shower on another floor, that I had to find myself). If you're staying out beyond 11pm, you'll need to give […] them a deposit (nearly 50% of my total cost) for an extra doorkey. The only real positive is the surrounding area has easy access to restaurants, tesco and the train station. Read moreGenuine Hotels.com guest review
"Good B & B"
Convenient location and good breakfast.Genuine Hotels.com guest review
"Handy and cheap"
Just stayed there after a night in the pub, got exactly what I hoped forGenuine Hotels.com guest review
Breakfasts were good and staff were helpful. Hot water sometimes not available. There was a good variety of places to eat nearby. Basic, but reasonable for the price.Genuine Hotels.com guest review
"A great night's rest"
The hotel had the feeling of an old fashioned boarding house.The service was efficient but detached.With only East European staff I felt the English 'touch' very much missing.Though a Friday night it was so quiet both in and out of the hotel that I got a wonderful night's sleepGenuine Hotels.com guest review
"Very comfortable and excellent service"
We spent 2 nights there and the only issue was parking but not a problem in the end as there are places to park further up Saxby street. We could not fault the staff at all and we were well looked after. The hotel is in a quiet residential area and not far from any shops.Genuine Hotels.com guest review
I booked a double room with breakfast when I got there I was told I only paid for a single and they wanted more money but I called experien and they sorted it when I came down for breakfast I was told it was not included the room was dirty and the bathroom was awful I would not go back it is a dumpGenuine Expedia guest review
"Good for a "one-day" travel"
This is a good B&B, rooms are old but almost comfortable. Not a business hotel! Breakfast is the typical english breakfast (bacon, eggs and beanz). Not far away from the city center.Genuine Hotels.com guest review
"One night only"
Ik moet aan het liedje "One Night Only" denken bij dit hotel. De kamer ziet netjes en verzorgd uit. Bed is netjes opgemaakt. Je deelt de WC en de douche met de andere gasten. Douche heb ik niet zo snel kunnen vinden, de WC wel. Die bevondt zich in de badkamer, waarvan het bad niet gebruikt mag worden. Ontbijt was op zich netjes. Je kon een full English […] breakfast krijgen, maar dat was voor mij teveel. Als je naar buiten gaat en na sluitingstijd terugkomt, dan moet je wel van te voren tegen borg de sleutel van de hoofdingang lenen. Al met al een redelijke B&B als je voor 1 nacht in Leicester bent en vooral niet veel wil betalen en niet te veel waarde hecht aan luxe. Read moreGenuine Expedia guest review
"Très bien placé"
L'emplacement de l’hôtel est idéal, Il vous sera possible de vous promener à pied vers les différents points d’intérêts de Leicester en environ 10min. De plus, de nombreux restaurants et cafés bordent London street à quelques pas seulement de l'hôtel. Vous y trouverez également un personnel à l'écoute de vos besoins.Genuine Hotels.com guest review
"A surreal experience .... So bad that it's funny !!"
11/30/14 NovaScotiaMark Nova Scotia
This place is why it pays to check trip advisor !!! I was in a hurry and just booked this place on Hotwire without reading the reviews. Very cheap ... And I should have known better !! It reminded me of my old student accommodation .... Only worse !! Much worse. My dad and I were 'greeted' by a lady who kept telling us that we had only booked 1 room and not 2 and that I'd made a mistake ?!? She couldn't really speak english very well and got aggressive when I told her that she had made a mistake. A more friendly guy who works there came along and sorted it out. All a bit odd !!?? The beds are bad (mattresses and bed sheets old and worn out), rooms are small and prison cell like. Shared bathroom - no en suite in the rooms we had. I felt like we were in a half way house / detention centre. We left after a couple of hours and are now in the local premier inn. Only positive is that it's cheap ! If you choose to stay at the grafton because it's cheap... You'll almost certainly wish you hadn't. !!!
11/23/14 Ian C Sunderland, England, United Kingdom
Some of the reviews I've read on here and very unfair, 4 of us (all male) stayed for one night as we were here to watch sunderland play Leicester. Quad room with 2 single beds and a double cost a very cheap £60. Shared bathroom and toilet, room was clean, beds were clean, which is all you need after a full day on the beer. The breakfast of 3 rashers of bacon, 2 fried eggs, beans, toast and coffee, the bacon was the best bacon I've had for a long time. Would defiantly stay again, well worth the money....what do people want for £15. Cheers F.T.M
"For our purposes, this hotel was perfect"
11/16/14 Tomt123 Leicester, United Kingdom
Just over £100 for 6 of us to stay, 2 rooms of 3 (1 was en-suite) stayed for the night to see the Courteeners in the O2 Academy. After reading previous reviews of the hotel, I was dubious but it was clean, welcoming and cheap. Perfect if you are after a place to crash if visiting Leicester on a night out, it is great value for money.
"Cheap and Nice in Leicester!"
11/12/14 Emanuele R
This is a B&B absolutely nice considering the price and the average in UK! I had a large room, the bed was not comfortable, but this is almost normal in this b&b. The bathroom is shared but nice and spacious. As usual for this kind of hotel, it is an old structure house. But I saw a lot of places in UK worst and more expensive than this one. They give also the english breakfast included in the price! Wi-fi connection was not available. Good for one night, not for holiday. Near to the city centre and also to the train station.
"OWNERS MORE INTERESTED IN PROFIT THAN COMFORT"
09/08/14 Kasmos Newcastle upon Tyne, United Kingdom
Damp smelling room & strong stench of dust. Bathing not allowed! Shared shower on another floor with blackened grout & leaking shower cubicle. Damp mop left in bucket, so expect to clean up the flood.
"AVOID AT ALL COST"
09/08/14 665anonymous Northamptonshire, United Kingdom
We booked a double and a single room for 2 nights 1 month in advance and on arrival we was told they only had us 1 double for one night. The staff we spoke to just said Its not my fault and didn't help us find alternative accommodation for the weekend.
"Worst hotel experience thus far!!!"
08/31/14 Jakub N Reading, England, United Kingdom
I only wish an option for zero out of five existed. On arriving, the receptionist was extremely blunt and hostile. When we arrived, we were told there was a Russian party going on downstairs, something NOT included in the price! The music was blaring throughout the entire evening and the volume was unforgivable. It wasn't even possible to watch anything on the television in the room as the music made it impossible to hear. No regard for the paying guests. Also, there was only one plug socket in the room which was very far from the bed so quite useless. A terrible experience, even for a one night stay, and shall not be staying here again!!! AVOID AVOID AVOID
"AVOID AT ALL COST"
08/21/14 Simon S Leicester, United Kingdom
Where to start. Ok my partner and I arrived at what looked to be a nice place. After walking in it went down hill from then on. Staff was not helpful. Infact hardly understood a word we said. We was told no changing of guests. No visitors. If we wanted to go out after 11:30pm we was to pay a deposit of £10 for a key. We was assigned to room 24. Started walking up thw stairs to find stained walls and carpets. Ok we carried on up to our room situated on the top floor. Opened the door to find the smell of dampness was over welming and it was freezing cold. We had no other choice but to open the windows although it was freezing in the room. We had two windows one with just a net and the other had both a curtain and a net. After a while we closed the window laid in the springy bed and was freezing cold. So we decided to go and ask for some heating. We were then told there is no heating anywhere in the place until september. . We then went out for a smoke and discovered it was warmer outside. We then went back in and asked for a room change. We was told they were fully booked. Understandable. However I told the lady that my partner was pregnant and that we can not stay in that room it was way too cold. She then gave us a plug-in heater. We had to move the beds around to get to a plug. By this point we had decided that we was not staying in this b&b. We then went and asked for a refund which was not given back as we had been there for two hours. We then gave the key back and left. However we also discovered that the bedding is changed on a weekly basis(stated on door) also discovered that there was stains on the bedding and furniture. Our bedside table was a dining chair. The TV was about 40 years old (big back). Found out they have prostitutes using the rooms on a daily/nightly basis. Baring in mind the bedding issue! The toilets were disgustingly filthy. We had two cold taps in our room with no soap or towel. Opened the wardrobe to find years of dust. It was just beyond a joke. Never ever returning. In fact they will be getting reported. It was seriously that bad. We are just so fortunate that we didnt sleep there and have breakfast. We both felt sick being in the hotel. I do not recommend not even to my worst enemies. Do not stay there. Seriously unhealthy. Enviromental health need to shut them down!!
"Avoid this property if you can"
08/12/14 John W Southsea
Upon inspecting the shared bathroom I found black grime in the tile grout. The bed had hairs in the sheets. The carpet was filthy. The bedroom windows were cracked and the walls were a patchwork of plaster. Need I say more?
"Better than expected"
08/05/14 izzaga Zurich, Switzerland
I stayed at Grafton House for one night, with a friend. The welcome was friendly and together with the key for the room we got soaps and towels. The room (Nr. 6) was very spacious and with big windows. The bed linen was clean. Also the two ladies serving breakfast were very friendly. Grafton House is less than 10 minutes walk from the station and the neighbourhood seems to be multicultural but ok. Less nice was the mattress of the bed - it has uncomfortable springs in it - and also the walls are so thin that you can hear a lot from the neighbours room, e.g. the loud door closing. The shower in the shared bathroom was so-so clean, as well as the carpet in the room. Over all: better than expected - after booking we read the comments and were a bit worried, but in the end it was not at all that bad as some comments say.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )