All hotels in Lisbon, Portugal
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 176 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.5
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Very nice hotel for Lisbon visit."
Great location , quite part of town, half block to Metro, can walk to old part city in 20 minutes. Staff very friendly, breakfast was very good, very modern bath room. Minor complaint , no drawers for storage. Helped us get honest cab at 4:30 am to airport(11 Euros).
Genuine Hotels.com guest review
3 night romance trip Jun 23, 2015
Stanford
US
5.0 / 5Outstanding
"great holiday inn"
Great location...wonderful new shower...staff very helpful. Near pompal easy acess to all transit.
Genuine Hotels.com guest review
7 night trip with friends May 20, 2015
elizabeth
US
4.0 / 5Excellent
"Great Stay!"
Great hotel, very clean and feels brand new. The wifi worked well and the bed was comfortable. The area was also nice, close to the Metro and an easy walk to some great restaurants and shopping. Only complaint is the shower drain didn't work well and the shower would fill up with water really quickly.
Genuine Hotels.com guest review
4 night romance trip Apr 28, 2015
Kylie
US
5.0 / 5Outstanding
"value for money"
Great location. Smiley staff
Genuine Hotels.com guest review
3 night trip Apr 6, 2015
A Traveler
US
4.0 / 5Excellent
Good value for money hotel,quiet and quite smart.
Genuine Venere guest review
Other trip Mar 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Friendly staffs and convenient for travel"
The hotel locates has a nice location with a few minutes walking to Metro. The room is clean and has a nice view. It is very convenient for travel since the hotel provides free wifi and printing facility (such as printing a boarding pass). The breakfast is decent and healthy while the hot food such as scrambled eggs. The room also provides a kettle for boiling water which is extremely helpful for people like to drink warm water or hot tea.
Genuine Hotels.com guest review
3 night romance trip Jan 22, 2015
Tingyi
US
5.0 / 5Outstanding
"Four day stay"
EXCELLENT CUSTOMER Service. No close restaurants but close to hop on and hop off. I recommend buying your hop on hop off tickets from hotel
Genuine Hotels.com guest review
3 night family trip Jan 16, 2015
Randy
US
4.0 / 5Excellent
"A "No Frills" Place with amazing staff"
I was with this hotel with my husband and my 3 year old daughter from the 12th of Dec to the 16th of Dec. The hotel is located very close (5-7 min walk) to the Marques Pombal square which is the main junction in the city. We had booked a double room with sofa bed. The rooms were pretty small and the balconies could not be opened, but you really don't care about these facts when you are using the hotel only to spend your nights while you tour during the day. Breakfast spread was pretty normal with different kinds of breads, crossaints, juices, and 2 types of hams. Coffee and other hot beverages are available in the vending machine. Breakfast is included in the stay but if you don't like to have it from the hotel there is a very nice portugese restaurant right outside the hotel which serves good sandwiches for breakfast. There are a few more restaurants around which we tried but remember the name of only "Pasteleria Coimbra" being the one right opposite the hotel with good quality cheap traditional food. There are 2 supermarkets close by, 1 is the mini preco which is 5 min away and other one is pingo doce ( a bigger one) which is a lil uphill near Rato Square. An aerobus stops around 800 mts away from the hotel (in front of Sao Jorge Cinema) and is a good distance to walk to the hotel if you don't have too much luggage. The aerobus costs 3.19 euros (booked online), but if you have too much luggage then taxi might be a better option and should not cost more than 20 euros.
Genuine Expedia guest review
Other trip Dec 21, 2014
Lulu
US
5.0 / 5Outstanding
"Great Hotel and nice staff"
Great location and very clean. Close to public transportation. I recommend this hotel.
Genuine Hotels.com guest review
2 night family trip Oct 25, 2014
Monica
US
5.0 / 5Outstanding
"Simply amazing"
Hotel located in a very central area, metro is just a couple of blocks away. The hotel looks like a million bucks, completely renovated, you feel like you are staying at a 5 star hotel. Good breakfast and wifi.
Genuine Hotels.com guest review
3 night trip Sep 20, 2014
German
US
5.0 / 5Outstanding
"Excellent"
We stayed 3 nights, and we had 2 rooms, overall we had very good stay. Staff are very nice and helpful, rooms and big and clean. Hotel is newly remodeled so everything is new and clean. Great free breakfast... Hotel is very close to main attractions; maybe 15-20 walk... overall we would give it A+ rating.
Genuine Hotels.com guest review
2 night family trip May 25, 2014
Vartan
US
4.0 / 5Excellent
"Excellent location & quiet"
Located in Marques de Pombal area, you're 2 min from metro stations, 1 min to buses, 15 min walk to Bairro Alto - so close enough to enjoy the infrastructure there, but far enough that you don't have any noise at night. The rooms themselves are very quiet, although some doors seem to slam more than others and we did experience some unusually strong shaking once, which made us think earthquake. Our only complaint: basic (free) wifi access was problematic - slow and unstable, either in the room or in public areas.
Genuine Hotels.com guest review
1 night trip Apr 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful place"
We had a terrific experience at the hotel. Would go there again! Don't miss the restaurant across the street: "Restaurant 33" fabulous!
Genuine Hotels.com guest review
3 night family trip Feb 14, 2014
Debbie
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"100% of recommendation"
Satisfied in 100% !!
Genuine Hotels.com guest review
2 night family trip May 2, 2015
Wieslaw
GB
4.0 / 5Excellent
"Good location"
Great location. Staff were very helpful. Room was good, fairly basic but new and modern.
Genuine Hotels.com guest review
3 night romance trip Apr 18, 2015
A Traveler
CA
5.0 / 5Outstanding
"Convenient Location"
This is a very good value & clean Hotel situated near to the Metro Station.
Genuine Expedia guest review
Other trip Mar 30, 2015
plne
GB
4.0 / 5Excellent
"Great experience. Good value for money"
This hotel was within walkable distance of all the main attractions in central Lisbon- taking up to 30 mins to walk to the coast. The staff were very informative and polite however were not able to provide us with a few of the complimentary basics we needed such as a toothbrush/toothpaste and cotton wool. On the other hand, they were quick to change our TV for another one when we found out it was faulty. The breakfast was an added bonus- though simple, it was a standard continental breakfast. The hotel was stylish and the beds were comfy. Very good value for money and has all the basics you require from a Holiday Inn Express.
Genuine Expedia guest review
Other trip Mar 16, 2015
Carmen
GB
5.0 / 5Outstanding
"Amazing, modern hotel"
very modern, brand new, close to the centre. staff helpful with very good English. Rooms- good size. Nice breakfast, café latte - the best. good value for money. cot provided as requested.
Genuine Expedia guest review
Other trip Mar 2, 2015
Agi
GB
4.0 / 5Excellent
"All good but a noise issue."
New. Modern. Clean. Room size is clearly stated on the hotel website so no surprises on that subject. 15m is spartan so don't spend too much time in the room. One unfortunate issue was my noisy room. The website speaks of 'insulated' rooms but this is not correct. Mechanical noise and vibration from the airco installation necessitated me changing rooms at midnight as I could not sleep!
Genuine Hotels.com guest review
3 night trip Feb 18, 2015
Martin
IE
5.0 / 5Outstanding
"Friendly helpful staff, clean and inviting room"
Clean and inviting rooms with very comfortable bed. Breakfast was of good quality. Staff were very helpful and all spoke excellent English. Highly recommend a stay here.
Genuine Expedia guest review
Other trip Feb 19, 2015
Robert
GB
5.0 / 5Outstanding
"nice hotel. Close to sights"
A great hotel a little off the main area. Close easy walk to sights and busy area. Not all the amenities of a large hotel but very clean modern and staff is great. The price point is great and the room was one of the best we found throughout Portugal. Bathroom is a little small but functual. A good find.
Genuine Expedia guest review
Other trip Feb 7, 2015
delaine
CA
4.0 / 5Excellent
"Perfect Break"
The only downside of this hotel was the breakfast, apart from that we loved the hotel and it's location.
Genuine Hotels.com guest review
3 night family trip Dec 3, 2014
Sabrina
GB
4.0 / 5Excellent
"NICE HOTEL"
COLD BREAKFAST ONLY GOOD LOCATION THE BEST RESTAURANT OPPOSITE TO THE HOTEL
Genuine Hotels.com guest review
3 night family trip Nov 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great stay at Holiday inn express, Lisbon"
The hotel is within a 10 minute walk from the centre, 2 minutes from the city tour bus, in a safe area of the city. Staff were extremely helpful and friendly. The buffet breakfast had a good variety of food, including fresh pastries, fresh fruit, a variety of teas, coffees, cereals etc. I would definitely stay there again.
Genuine Hotels.com guest review
3 night trip with friends Oct 27, 2014
A Traveler
IE
5.0 / 5Outstanding
"Great hotel and location"
Great location, just by the tourist buses and off the Av. De Liberdade. A safe 15 min walk from the main shopping area and the going out area. Quiet neighbourhood. Staff were very helpful. Good breakfast. Modern room and bathroom. Free wifi. Very clean. Would recommend to friends.
Genuine Hotels.com guest review
3 night trip with friends Oct 27, 2014
A Traveler
IE
4.0 / 5Excellent
"Good value city centre hotel"
Comfortable, very quiet room. Efficient and welcoming reception staff. Breakfast very good. Would happily stay again
Genuine Expedia guest review
Other trip Sep 11, 2014
IC
GB
5.0 / 5Outstanding
"Amazing hotel"
Love the place, location is the best, very clean, love the breakfast, would stay anytime again
Genuine Hotels.com guest review
3 night family trip Aug 9, 2014
Helena
CA
5.0 / 5Outstanding
"Excellent hotel, well located and good value"
Hotel is very well located. In a completely refurbished old building, with nice large rooms and modern brand new fittings. Highly recommended.
Genuine Hotels.com guest review
4 night romance trip Jun 28, 2014
ICD
GB
4.0 / 5Excellent
"hotel londres"
Nice three star hotel. Close tp tamariz beach -5mins. Good for rail station to Lisbon or cascais. Smallish rooms. Nice pool area.
Genuine Hotels.com guest review
3 night trip Jun 7, 2014
tim
IE
5.0 / 5Outstanding
"Nice hotel"
Went for a 3 day trip with a friend and the hotel was just perfect. Great standard, soft bed, clean rooms, nice staff, great breakfast and close to metro. Had a great stay and will recommend this to others.
Genuine Hotels.com guest review
3 night trip May 30, 2014
MA
GB
2.0 / 5Fair
"Unfriendly, Bad location"
I cannot recommend this hotel. We weren't treated as guests, I don't even think we were greeted with a smile. I can get over the fact that we chose a hotel in a poor location, but knowing we were in a hotel that was very unfriendly was a bummer. The rooms were very tiny, hard to walk around, but the air conditioning was nice. The room and hotel were very clean for sure. The breakfast was chaos and didn't have much more than bread, juice and coffee. I couldn't understand the long chaotic line of people just for bread. We had to eat elsewhere to get sustenance. The hotel needs to step up their hospitality game and it would be a pleasant experience.
Genuine Hotels.com guest review
2 night family trip May 17, 2014
A Traveler
IE
3.0 / 5Good
"Near main street"
The hotel was Okay as compared to another that we had stayed. We tried to put the AC on because it was quite warm at night but didn't get any cold air. Though WiFi was free but I waited for more than 2 hours to log in and I gave up. Later I tried again and was unsuccessful. I mentioned to the staff and was told that too many people were using the WiFi. It is free if you choose the slow log in or pay for the faster service. There was no sign to tell arriving guests with bags to use the side door which has a ramp. We had to carry our bags up 5 steps to go inside the hotel We didn't realize the ramp until the next day.
Genuine Expedia guest review
Other trip Apr 6, 2014
Jen
CA
5.0 / 5Outstanding
"great location"
yes
Genuine Hotels.com guest review
4 night trip Mar 26, 2014
paula
GB
5.0 / 5Outstanding
"Very well placed and clean."
Staff were very helpful with all requests. Cleanliness was superb in the room and all other areas. Continental breakfast was most satisfactory - custard tarts were amazing! Reasonably priced room and a ten minute walk into the centre.
Genuine Expedia guest review
Other trip Mar 31, 2014
Clive
GB
2.0 / 5Fair
"Not Happy with it"
The light inside the shower was not working. Apart from that the ''free'' internet was keep cutting off every few seconds and was leading customers to buy the fast internet which was 2.50 euros for half an hour. Really disappointing Con.
Genuine Expedia guest review
Response by Holiday Inn Express Lisbon, Av. Liberdade
Dear Guest, First of all thank you for choosing Holiday Inn Express. Thank you again for your review, it's important for us to know how was our guests stay and what went wrong so we can improve ourselves. In fact we had some issues with the internet supplier something that we fixed and for that we are sorry. Looking forward a next visit, Best regards. António Monteiro Guest Service Manager
Other trip Mar 5, 2014
A Traveler
GB
5.0 / 5Outstanding
Extremely satisfied, great staff welcome (Jorge). Made our stay friendly and easy.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2014
Jose
IE

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
the beds were not very comfortable.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2015
A Traveler
SE
4.0 / 5Excellent
"Muito bom"
Foi muito boa.
Genuine Hotels.com guest review
2 night trip with friends Jul 20, 2015
Marcos
BR
4.0 / 5Excellent
"Hermoso"
La pasamos hermoso!!
Genuine Hotels.com guest review
2 night romance trip Jul 16, 2015
Silvia Edith
AR
4.0 / 5Excellent
"Très bon hôtel.Bon rapport qualité-prix"
Hotel très bien rénové. Propre et accueillant. A 15 minutes à pied du centre et à 5 minutes du métro. Petit-déjeuner varié et compris.
Genuine Hotels.com guest review
4 night family trip Jun 29, 2015
LAURENT
CH
3.0 / 5Good
"Bra bortsett från frukosten"
Bra läge med promenadavstånd till centrum. Fräscht och fint, sköna sängar och sängkläder. Det som drar ner betyget är tyvärr frukosten, den var riktigt tråkig och torftig.
Genuine Hotels.com guest review
1 night trip Jul 4, 2015
Tina
SE
3.0 / 5Good
Faltou amenities no banheiro, demora Pará arrumação do quarto, e falta de serviço de mensagem no telefone
Genuine Hotels.com guest review
2 night business trip Jun 23, 2015
A Traveler
BR
5.0 / 5Outstanding
"perfecto"
super excelente ubicación, el metro está a dos cuadras y muy cerca de la avenida más bonita de Lisboa. Incluye desayuno que estuvio bastante decente. Muy bien wifi. personal muy atento. realmente perfecto
Genuine Hotels.com guest review
3 night business trip Jun 18, 2015
Esther
MX
5.0 / 5Outstanding
"Excelente localización, buen servicio, muy buen ho"
Excelente localización, buen servicio, muy buen hotel
Genuine Hotels.com guest review
1 night business trip Jun 17, 2015
Esther
MX
4.0 / 5Excellent
"J'y retournerai"
Le seul point noir : Ménage fait un peu vite (cheveux dans la salle de bains, traces sur les portes), serviettes de toilette tâchées. Quartier clean, proche du centre (15 mn à pieds, 5 mn en métro), hôtel calme et personnel très dévoué.
Genuine Hotels.com guest review
4 night family trip May 1, 2015
Michèle
FR
5.0 / 5Outstanding
"Agréable séjour"
Très bon séjour. L'hôtel est simple, mais très bien situé près d'une bouche de métro.Il s'agit d'un Holliday Inn Express, mais le confort, le petit déjeuner et l'accueil étaient à la hauteur.
Genuine Hotels.com guest review
3 night romance trip May 12, 2015
Jean-Daniel
CH
3.0 / 5Good
"Hôtel un peu excentré ,peu de restaurants alentour"
Belle chambre mais pas assez insonorisée car voisins bruyants.plateau de courtoisie pas complètement renouvelé (sachet de sucre ouvert et plus de café le dernier jour).
Genuine Expedia guest review
Other trip Apr 28, 2015
A Traveler
FR
4.0 / 5Excellent
"Curta estadia"
Para a proposta do Hotel Express, podemos considerar um bom hotel. Confortável, boa localização, bom atendimento.
Genuine Hotels.com guest review
1 night romance trip Apr 14, 2015
Oscar
BR
4.0 / 5Excellent
hôtel relooké , une note design dans le hall .Notre chambre était propre et bien insonorisée ( très bien quand on arrive du centre et que l'on souhaite se reposer). la salle de bain est bien équipée et notre lit était un" big size " super ! le petit déjeuner est très copieux ( surtout si on est plutôt sucré le matin) des viennoiseries et spécialités portugaise le tout très frais. Pour ceux qui préfère le salé le choix est nettement plus restreint . L'hôtel se trouve dans un quartier de bureau , la navette de l'aéroport peut vous déposer avenue liberdade très proche de l'hôtel. il faut marcher 15 petites minutes pour arriver dans le centre historique ! sinon il y le métro. je recommande cet hôtel pour son rapport qualité prix et la qualité de ses prestations chambre et petit déjeuner.
Genuine Expedia guest review
Other trip Apr 21, 2015
nath
FR
4.0 / 5Excellent
"Trevligt men lyhört"
På det hela ett riktigt trevligt hotell. Hotellet ligger lite utanför de centrala "gamla" delarna av staden. Detta var dock inget problem då det gick snabbt att ta sig in med tunnelbana, eller till fots. Rummen var rymliga och riktigt fräscha. Dock var de ganska lyhörda. Frukosten var helt ok.
Genuine Hotels.com guest review
3 night romance trip Apr 9, 2015
Christoffer
SE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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