All hotels in Lisbon, Portugal
1 room, 2 adults
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Rua Alexandre Herculano No. 40Lisbon1250-011Portugal, ‏‎855-239-9222
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 275 reviews)

  • Vibe
    Awesome vibe
  • Cleanliness
    Clean
  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Breakfast is average
  • Bar and Beverages
    Bar is not good
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4.0 / 5Excellent
"good hotel"
good accommodations, great neighbourhood, friendly staff
Genuine Hotels.com guest review
6 night romance trip Sep 29, 2015
kenneth
US
5.0 / 5Outstanding
"Excelent - Excelente"
Great location, close to Marquês do Pombal Metro Station. Very kind employes. Localização muito boa, perto da estação Marquês do Pombal. Empregados muito gentis.
Genuine Hotels.com guest review
3 night romance trip Aug 30, 2015
EDUARDO
US
4.0 / 5Excellent
"Easy walk to centre"
Excellent value for money. Great breakfast as well.
Genuine Venere guest review
1 night family trip Aug 7, 2015
charles
US
5.0 / 5Outstanding
"Lisbon visit."
Our first time in Lisbon and we enjoyed it immensely. Lisbon is such a beautiful city. Hotel was wonderful; modern inside but still that beautiful Lisbon architecture on outside. Great hotel for a great price. Hotel staff was friendly and helpful. Breakfast at hotel was a wonderful surprise. It was very good. Would definitely look to stay here again next time I am in Lisbon.
Genuine Hotels.com guest review
2 night family trip Aug 4, 2015
Alda
US
5.0 / 5Outstanding
"6 night stay in Lisbon"
Excellent hotel from which to explore Lisbon. Staff courteous, property clean, room comfortable, breakfast adequate, and close to transportation, restaurants, and a convenience store. What more could you want?
Genuine Hotels.com guest review
6 night trip Jul 25, 2015
William
US
4.0 / 5Excellent
"Clean and comfortable hotel close to city center"
The hotel is very close to the city center of Lisbon and is a block away from the Metro station! From the airport you can take the Metro (Red Line) to the Metro (Yellow Line) and in two stops you are a block away from the hotel. For a very small fee, you can ride the Metro on various lines (Blue, Red, Yellow, Green) and get just about anywhere you want or need to in the city. The Hop-On/Hop-Off buses are great too for seeing the sights around the city. The hotel was very convenient and was always clean. The continental breakfast was great and had a large seating area for many guests. The majority of the staff were pleasant (with the exception of one individual at the front desk) and were always willing to lend a hand or directions, if asked.
Genuine Expedia guest review
Other trip Jul 29, 2015
CJ
US
4.0 / 5Excellent
"Nice hotel in Lisbon"
Nice hotel. Relatively good location, room is a bit small. Beds are not very comfortable. Our room had a slight smell of cigarettes.
Genuine Expedia guest review
Other trip Jul 29, 2015
Joe
US
5.0 / 5Outstanding
"excellent hotel very close to the center city."
very friendly staff. the located is perfect to go the historic center. very clean room.
Genuine Expedia guest review
Other trip Jul 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel, close to Downtown"
The hotel location is great comparing to even 5 stars hotels. it's located in the center of Lisbon, 10 minutes walking to Downtown. there's a metro station 2 minutes away from it. there are also many restaurants, coffee shops, pharmacies and other shops around it. there are mostly luxury brands shops around it. The hotel staff were excellent, very helpful and friendly. the rooms are comfortable, clean. i would recommend to have safe boxes in the rooms, but its available upon request in the lobby. the complementary breakfast is delicious even though it was the same for 7 days, we liked the taste and quality of the food. we also booked a trip with the help of hotel staff and their recommendation was great, it was one of the best trips made.
Genuine Expedia guest review
Other trip Jul 6, 2015
Joseph
US
5.0 / 5Outstanding
"Very nice hotel for Lisbon visit."
Great location , quite part of town, half block to Metro, can walk to old part city in 20 minutes. Staff very friendly, breakfast was very good, very modern bath room. Minor complaint , no drawers for storage. Helped us get honest cab at 4:30 am to airport(11 Euros).
Genuine Hotels.com guest review
3 night romance trip Jun 23, 2015
Stanford
US
5.0 / 5Outstanding
"great holiday inn"
Great location...wonderful new shower...staff very helpful. Near pompal easy acess to all transit.
Genuine Hotels.com guest review
7 night trip with friends May 20, 2015
elizabeth
US
3.0 / 5Good
"Room not bad- location good but it is not all that"
We were happy to find this hotel clean and convienient to the tour buses, restaurants, and metro. The room was clean and satisfactory. The hotel staff however are not helpful with the variety of tours and give no advice. They just sell tickets. We chose on our own a tour on Grey Lines that showed little and had horrible audio and a driver that could care less. Due to a medical condition I needed extra pillows. I requested 3 but was told 2 was the limit per room. Once received they were very smelly and old. I could not use them. No one seemed to care.
Genuine Expedia guest review
Other trip Jun 10, 2015
ckgator
US
4.0 / 5Excellent
"Nice location to Ave Liberdade and Ciado"
Great location, and lots to do within walking distance. Lisbon is very hilly (more than SF) and all of the streets and sidewalks are from very old cobblestones which can become very slippery if it rains. Ciado is the hub of the "old city" and is a 10 min cab ride. The small side streets are also interesting, very narrow and just as hilly. Great food options in these small non-descipt places. Walk down to the water and see the municipal bldgs. Eat lunch at the Mercado on the water (white domed bldg). Go the the Cultural Center in Belem.
Genuine Expedia guest review
Other trip Jun 1, 2015
Ed
US
4.0 / 5Excellent
"Great Stay!"
Great hotel, very clean and feels brand new. The wifi worked well and the bed was comfortable. The area was also nice, close to the Metro and an easy walk to some great restaurants and shopping. Only complaint is the shower drain didn't work well and the shower would fill up with water really quickly.
Genuine Hotels.com guest review
4 night romance trip Apr 28, 2015
Kylie
US
5.0 / 5Outstanding
"value for money"
Great location. Smiley staff
Genuine Hotels.com guest review
3 night trip Apr 6, 2015
A Traveler
US
4.0 / 5Excellent
Good value for money hotel,quiet and quite smart.
Genuine Venere guest review
Other trip Mar 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Friendly staffs and convenient for travel"
The hotel locates has a nice location with a few minutes walking to Metro. The room is clean and has a nice view. It is very convenient for travel since the hotel provides free wifi and printing facility (such as printing a boarding pass). The breakfast is decent and healthy while the hot food such as scrambled eggs. The room also provides a kettle for boiling water which is extremely helpful for people like to drink warm water or hot tea.
Genuine Hotels.com guest review
3 night romance trip Jan 22, 2015
Tingyi
US
5.0 / 5Outstanding
"Four day stay"
EXCELLENT CUSTOMER Service. No close restaurants but close to hop on and hop off. I recommend buying your hop on hop off tickets from hotel
Genuine Hotels.com guest review
3 night family trip Jan 16, 2015
Randy
US
4.0 / 5Excellent
"A "No Frills" Place with amazing staff"
I was with this hotel with my husband and my 3 year old daughter from the 12th of Dec to the 16th of Dec. The hotel is located very close (5-7 min walk) to the Marques Pombal square which is the main junction in the city. We had booked a double room with sofa bed. The rooms were pretty small and the balconies could not be opened, but you really don't care about these facts when you are using the hotel only to spend your nights while you tour during the day. Breakfast spread was pretty normal with different kinds of breads, crossaints, juices, and 2 types of hams. Coffee and other hot beverages are available in the vending machine. Breakfast is included in the stay but if you don't like to have it from the hotel there is a very nice portugese restaurant right outside the hotel which serves good sandwiches for breakfast. There are a few more restaurants around which we tried but remember the name of only "Pasteleria Coimbra" being the one right opposite the hotel with good quality cheap traditional food. There are 2 supermarkets close by, 1 is the mini preco which is 5 min away and other one is pingo doce ( a bigger one) which is a lil uphill near Rato Square. An aerobus stops around 800 mts away from the hotel (in front of Sao Jorge Cinema) and is a good distance to walk to the hotel if you don't have too much luggage. The aerobus costs 3.19 euros (booked online), but if you have too much luggage then taxi might be a better option and should not cost more than 20 euros.
Genuine Expedia guest review
Other trip Dec 21, 2014
Lulu
US
5.0 / 5Outstanding
"Great Hotel and nice staff"
Great location and very clean. Close to public transportation. I recommend this hotel.
Genuine Hotels.com guest review
2 night family trip Oct 25, 2014
Monica
US
5.0 / 5Outstanding
"Simply amazing"
Hotel located in a very central area, metro is just a couple of blocks away. The hotel looks like a million bucks, completely renovated, you feel like you are staying at a 5 star hotel. Good breakfast and wifi.
Genuine Hotels.com guest review
3 night trip Sep 20, 2014
German
US
5.0 / 5Outstanding
"Excellent"
We stayed 3 nights, and we had 2 rooms, overall we had very good stay. Staff are very nice and helpful, rooms and big and clean. Hotel is newly remodeled so everything is new and clean. Great free breakfast... Hotel is very close to main attractions; maybe 15-20 walk... overall we would give it A+ rating.
Genuine Hotels.com guest review
2 night family trip May 25, 2014
Vartan
US
4.0 / 5Excellent
"Excellent location & quiet"
Located in Marques de Pombal area, you're 2 min from metro stations, 1 min to buses, 15 min walk to Bairro Alto - so close enough to enjoy the infrastructure there, but far enough that you don't have any noise at night. The rooms themselves are very quiet, although some doors seem to slam more than others and we did experience some unusually strong shaking once, which made us think earthquake. Our only complaint: basic (free) wifi access was problematic - slow and unstable, either in the room or in public areas.
Genuine Hotels.com guest review
1 night trip Apr 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful place"
We had a terrific experience at the hotel. Would go there again! Don't miss the restaurant across the street: "Restaurant 33" fabulous!
Genuine Hotels.com guest review
3 night family trip Feb 14, 2014
Debbie
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Great stay"
From check in to check out the Staff at the hotel were Excellent, very clean hotel, very central, easy to get to from airport, really enjoyed our stay, thanks for making our few days so good
Genuine Hotels.com guest review
3 night family trip Jan 18, 2016
Mary
IE
4.0 / 5Excellent
"Lisbon Day Trip"
The front desk personnel was great & very nice! They actually were the highlight of the trip! If I come back to Lisbon definitely staying here again!
Genuine Hotels.com guest review
1 night family trip Jan 17, 2016
Corey
GB
4.0 / 5Excellent
"Hotel had all the basics, good location."
The location of the hotel was pretty good. Close to city center. The hotel room had all the basics taken care of, wifi was ample speed. Breakfast was mediocre and not a hefty breakfast, couldve added more food for breakfast.
Genuine Expedia guest review
Other trip Dec 25, 2015
A Traveler
PH
5.0 / 5Outstanding
Great Hotel, for everything.
Genuine Hotels.com guest review
4 night family trip Nov 25, 2015
A Traveler
IE
4.0 / 5Excellent
"Good Staying"
Very nice location, quick access to Metro and Tour Buses(Hop On - Hop Off). The staff is very friendly and helpful. We missed the mini bar.
Genuine Hotels.com guest review
4 night romance trip Nov 13, 2015
Marcelo
IE
1.0 / 5Poor
"Terrible desk staff"
I traveled with my parents who are seniors. When we got to the hotel (the taxi driver dropped us off at the front door), we had to climb a number of steps to get to the desk. We had 4 luggages and the two desk staff just stared and didn't offer to help us. When we all got our luggages to the top, the staff said there's a ramp by the side door. Well, thanks for letting us know after! The most terrible thing though, we were told there's a charge for breakfast, which is fine. We had breakfast there only one morning when we went on a day trip to Fatima. When we were checking out and I was going to pay for the breakfast, we were told it's free! The hotel is nice but their staff are terrible so I won't stay here again.
Genuine Expedia guest review
Other trip Nov 1, 2015
A.C.
CA
4.0 / 5Excellent
"Great Location"
Had a wonderful stay. Business section, many places to eat.
Genuine Hotels.com guest review
7 night family trip Oct 12, 2015
martha
IE
3.0 / 5Good
"Clean and fine for a short stay"
What you would expect a 3-star Holiday inn express to be. Great shower stall with powerful shower pressure. Comfortable bed and pillows and powerful AC (easy to control) Three cons: the room with sofabed is TINY, no luggage rack so suitcase in the middle of the floor as nowhere else to place it that wouldn't block the path from bed to the door. Bathroom soap is fixed to the walk and comes in an akward dispenser (same for shower gel/shampoo). Breakfast is basic but suitable for a short stay: all carbs, pastries, breads with some ham and slices cheese, arfiticial "orange juice".
Genuine Hotels.com guest review
2 night business trip Oct 14, 2015
A Traveler
CA
4.0 / 5Excellent
"Good hotel close to Metro station"
Pombal Metro station is about 5 minutes walk from the hotel, for the seniors. Taxi ride from Rossio Square back to the hotel costs around €5. As there were 2 of us it is only €2 more than travelling by the Metro and it is worthwhile after a long day of sightseeing. Taxi is relatively cheap and it is a good option for people with some walking difficulties. A considerable number of people have complained about the breakfast room setting and what is on offer in recent reviews. Things have not changed. But they are no problems to me. Instead of waiting at the coffee machine, I got the fruit juice, bread rolls and the cold meats first, and waited for the machine to be free before getting the hot drink. It is a matter of managing it without inconveniencing others.
Genuine Expedia guest review
Other trip Sep 8, 2015
Vee
GB
5.0 / 5Outstanding
"Close to downtown"
The manager is the best! The location is excellent and the subway, hop on hop off is only one block away.
Genuine Expedia guest review
Other trip Aug 21, 2015
ash
CA
4.0 / 5Excellent
"Nice rooms, small but well appointed. Great value."
Great clean three star hotel with four star attention to detail. My wife and I and our nine year old stayed in of their doubles with a pullout sleeper couch (room 402). Daughter said it was the best sleeper couch ever. Air conditioning worked great which mattered because of the heat wave. Clean, modern, good bathrooms, good location right near Marques de Pombal metro station and Avenida da Liberdade. Great staff answered all my questions and went out of their way to be helpful. Short walk to historical centre of Lisbon but you need the walks to burn calories from massive Portuguese meals. Would definitely stay again. Very good value.
Genuine Expedia guest review
Other trip Jul 18, 2015
vmim
CA
4.0 / 5Excellent
"very good in the city centre"
everything was perfect except breakfast! was very poor.
Genuine Expedia guest review
Other trip Jul 12, 2015
Robert
GB
4.0 / 5Excellent
"Excellent new hotel, in a central area of Lisbon"
Had an overnight stay in this new Lisbon Holiday Inn Express. I was impressed by the successful conversion of an old Lisbon apartment block. The room was well appointed and reasonably spacious. The en suite shower room was of a good standard and everything was spotlessly clean. The bed was comfortable as was the sofa bed which our daughter used. The reception area and breakfast room were bright and appealing. Tea and coffee making facilities in the room; TV and desk area. Free wifi was a bonus and the reception area had a small cafe area. We stayed for one night and found it convenient for metro; restaurants; central attractions and excellent department store El Cortes Ingles
Genuine Expedia guest review
Other trip Jun 17, 2015
moodie64
GB
4.0 / 5Excellent
"Good value"
Everything is excellent including good breakfast and Wi-Fi, except that the light in the room was not bright enough and there was always water on the toilet floor after using the shower.
Genuine Expedia guest review
Other trip May 15, 2015
Busy traveller
GB
5.0 / 5Outstanding
"100% of recommendation"
Satisfied in 100% !!
Genuine Hotels.com guest review
2 night family trip May 2, 2015
Wieslaw
GB
4.0 / 5Excellent
"Good location"
Great location. Staff were very helpful. Room was good, fairly basic but new and modern.
Genuine Hotels.com guest review
3 night romance trip Apr 18, 2015
A Traveler
CA
5.0 / 5Outstanding
"Convenient Location"
This is a very good value & clean Hotel situated near to the Metro Station.
Genuine Expedia guest review
Other trip Mar 30, 2015
plne
GB
4.0 / 5Excellent
"Great experience. Good value for money"
This hotel was within walkable distance of all the main attractions in central Lisbon- taking up to 30 mins to walk to the coast. The staff were very informative and polite however were not able to provide us with a few of the complimentary basics we needed such as a toothbrush/toothpaste and cotton wool. On the other hand, they were quick to change our TV for another one when we found out it was faulty. The breakfast was an added bonus- though simple, it was a standard continental breakfast. The hotel was stylish and the beds were comfy. Very good value for money and has all the basics you require from a Holiday Inn Express.
Genuine Expedia guest review
Other trip Mar 16, 2015
Carmen
GB
5.0 / 5Outstanding
"Amazing, modern hotel"
very modern, brand new, close to the centre. staff helpful with very good English. Rooms- good size. Nice breakfast, café latte - the best. good value for money. cot provided as requested.
Genuine Expedia guest review
Other trip Mar 2, 2015
Agi
GB
4.0 / 5Excellent
"All good but a noise issue."
New. Modern. Clean. Room size is clearly stated on the hotel website so no surprises on that subject. 15m is spartan so don't spend too much time in the room. One unfortunate issue was my noisy room. The website speaks of 'insulated' rooms but this is not correct. Mechanical noise and vibration from the airco installation necessitated me changing rooms at midnight as I could not sleep!
Genuine Hotels.com guest review
3 night trip Feb 18, 2015
Martin
IE
5.0 / 5Outstanding
"Friendly helpful staff, clean and inviting room"
Clean and inviting rooms with very comfortable bed. Breakfast was of good quality. Staff were very helpful and all spoke excellent English. Highly recommend a stay here.
Genuine Expedia guest review
Other trip Feb 19, 2015
Robert
GB
5.0 / 5Outstanding
"nice hotel. Close to sights"
A great hotel a little off the main area. Close easy walk to sights and busy area. Not all the amenities of a large hotel but very clean modern and staff is great. The price point is great and the room was one of the best we found throughout Portugal. Bathroom is a little small but functual. A good find.
Genuine Expedia guest review
Other trip Feb 7, 2015
delaine
CA
4.0 / 5Excellent
"Perfect Break"
The only downside of this hotel was the breakfast, apart from that we loved the hotel and it's location.
Genuine Hotels.com guest review
3 night family trip Dec 3, 2014
Sabrina
GB
4.0 / 5Excellent
"NICE HOTEL"
COLD BREAKFAST ONLY GOOD LOCATION THE BEST RESTAURANT OPPOSITE TO THE HOTEL
Genuine Hotels.com guest review
3 night family trip Nov 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great stay at Holiday inn express, Lisbon"
The hotel is within a 10 minute walk from the centre, 2 minutes from the city tour bus, in a safe area of the city. Staff were extremely helpful and friendly. The buffet breakfast had a good variety of food, including fresh pastries, fresh fruit, a variety of teas, coffees, cereals etc. I would definitely stay there again.
Genuine Hotels.com guest review
3 night trip with friends Oct 27, 2014
A Traveler
IE
5.0 / 5Outstanding
"Great hotel and location"
Great location, just by the tourist buses and off the Av. De Liberdade. A safe 15 min walk from the main shopping area and the going out area. Quiet neighbourhood. Staff were very helpful. Good breakfast. Modern room and bathroom. Free wifi. Very clean. Would recommend to friends.
Genuine Hotels.com guest review
3 night trip with friends Oct 27, 2014
A Traveler
IE
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