We stayed 3 nights, and we had 2 rooms, overall we had very good stay. Staff are very nice and helpful, rooms and big and clean. Hotel is newly remodeled so everything is new and clean. Great free breakfast... Hotel is very close to main attractions; maybe 15-20 walk... overall we would give it A+ rating.Genuine Hotels.com guest review
"Excellent location & quiet"
Located in Marques de Pombal area, you're 2 min from metro stations, 1 min to buses, 15 min walk to Bairro Alto - so close enough to enjoy the infrastructure there, but far enough that you don't have any noise at night. The rooms themselves are very quiet, although some doors seem to slam more than others and we did experience some unusually strong […] shaking once, which made us think earthquake. Our only complaint: basic (free) wifi access was problematic - slow and unstable, either in the room or in public areas. Read moreGenuine Hotels.com guest review
We had a terrific experience at the hotel. Would go there again! Don't miss the restaurant across the street: "Restaurant 33" fabulous!Genuine Hotels.com guest review
"Excellent hotel, well located and good value"
Hotel is very well located. In a completely refurbished old building, with nice large rooms and modern brand new fittings. Highly recommended.Genuine Hotels.com guest review
Nice three star hotel. Close tp tamariz beach -5mins. Good for rail station to Lisbon or cascais. Smallish rooms. Nice pool area.Genuine Hotels.com guest review
Went for a 3 day trip with a friend and the hotel was just perfect. Great standard, soft bed, clean rooms, nice staff, great breakfast and close to metro. Had a great stay and will recommend this to others.Genuine Hotels.com guest review
"Unfriendly, Bad location"
I cannot recommend this hotel. We weren't treated as guests, I don't even think we were greeted with a smile. I can get over the fact that we chose a hotel in a poor location, but knowing we were in a hotel that was very unfriendly was a bummer. The rooms were very tiny, hard to walk around, but the air conditioning was nice. The room and hotel were […] very clean for sure. The breakfast was chaos and didn't have much more than bread, juice and coffee. I couldn't understand the long chaotic line of people just for bread. We had to eat elsewhere to get sustenance. The hotel needs to step up their hospitality game and it would be a pleasant experience. Read moreGenuine Hotels.com guest review
"Near main street"
The hotel was Okay as compared to another that we had stayed. We tried to put the AC on because it was quite warm at night but didn't get any cold air. Though WiFi was free but I waited for more than 2 hours to log in and I gave up. Later I tried again and was unsuccessful. I mentioned to the staff and was told that too many people were using the WiFi. […] It is free if you choose the slow log in or pay for the faster service. There was no sign to tell arriving guests with bags to use the side door which has a ramp. We had to carry our bags up 5 steps to go inside the hotel We didn't realize the ramp until the next day. Read moreGenuine Expedia guest review
yesGenuine Hotels.com guest review
"Very well placed and clean."
Staff were very helpful with all requests. Cleanliness was superb in the room and all other areas. Continental breakfast was most satisfactory - custard tarts were amazing! Reasonably priced room and a ten minute walk into the centre.Genuine Expedia guest review
"Not Happy with it"
The light inside the shower was not working. Apart from that the ''free'' internet was keep cutting off every few seconds and was leading customers to buy the fast internet which was 2.50 euros for half an hour. Really disappointing Con.Genuine Expedia guest review
Response by Holiday Inn Express Lisbon, Av. Liberdade Dear Guest, First of all thank you for choosing Holiday Inn Express. Thank you again for your review, it's important for us to know how was our guests stay and what went wrong so we can improve ourselves. In fact we had some issues with the internet supplier something that we fixed and for that we are sorry. Looking forward a next visit, Best regards. António Monteiro Guest Service Manager
Extremely satisfied, great staff welcome (Jorge). Made our stay friendly and easy.Genuine Hotels.com guest review
Nice location. Very clean and big room. Nice beds. Friendly staff. Wifi worked well. Only the breakfast could be more varied.Genuine Hotels.com guest review
"Pent, sentralt beliggende hotell"
Pent hotell i tradisjonell stil utvendig. Like ved hovedgaten og i gangavstand til det meste. Pent rom med stor, god seng og pent, moderne bad. Vannkoker, men mangler kjøleskap. Grei frokost, men likte ikke serveringsbrett og "kafeteriastil". Vennlig og hjelpsom betjening. Bra hotell i forhold til pris.Genuine Hotels.com guest review
"tolles Hotel, gemütliche Betten und super Lage"
sehr angenehmruhige Lage trotzdem mitten im ZentrumGenuine Hotels.com guest review
Vi ankom til Lisabon kl 11. Hotellet havde via mail sørget for at en shuttlebus ventede på os og kørte os indtil hotellet, 6 euro pr person.Værelserne var super fine når man bare er på transit, for de var ikke kæmpe store. Hotellet ligger i gåafstand fra den gamle bydel. Morgenmaden var langt over vores forventning. Til de billige penge havde vi ikke […] regnet med ret meget udvalg i morgen buffeten. Helt sikkert et sted vi vil anbefale. Read moreGenuine Hotels.com guest review
Fin beliggenhet,praktisk og rolig hotelGenuine Hotels.com guest review
"Komfortable rom, kjip frokost"
Nyere hotell med flotte og rene rom. Bra beliggenhet i forhold til offentlig transport. Kjedelig frokost uten varme retter og med dårlig utvalg av pålegg.Genuine Hotels.com guest review
"Hotel novo, muito bom!"
Quartos novos e confortáveis, banheiros grandes. O hotel é muito bom em todos os aspectos: instalações, localização. O café da manhã é apenas ok. Falta um suco natural, coisas mais caseiras. Mas nada que comprometa. Não deixe de ir a Pastelaria Coimbra, do outro lado da rua. Refeições muito gostosas e preço bom.Genuine Hotels.com guest review
"Perfeito como passagem"
Tudo muito adequado para um dia de passagem até outro destino. Inconveniente foi a espera até termos um quarto mas o nosso horario de chegada não ajudou e foi o maior responsável pelo desconforto. PS Em busca de objeto esquecido, tive dificuldades em acesso ao Hotel depois da saídaGenuine Hotels.com guest review
"Excelente Opção em Lisboa"
De fato, a única exceção, e que ainda assim não compromete de todo é a localização. Sob os demais aspectos, é excelente.Genuine Hotels.com guest review
"Great location in Lisboa"
Nice clean hotel. + price, location, room was new clean and nice. - They should get some new iron bord. on for each room or at least some new ones! the 2! they have now is not good at all! Alos the brecfast is nothing to be super happy about, but it works.. All in all a good hotel for persons wisiting Lisbon that is not staying in there hotell rooms. […] Best part is the location! Read moreGenuine Hotels.com guest review
Paguei um preço ótimo por uma acomodação confortável, num hotel moderno, com café da manhã de qualidade e localização eficiente. Ao redor do hotel não há muitas opções de serviços ou atrações turísticas, mas tem a praça mais bonita da cidade e uma linha de metrô muito eficiente, além de ser ponto de partida para duas empresas de hop-on hop-off, que […] eu super indico para passeios a Belém e Cascais e também para ter um panorama geral do próprio centro de Lisboa. Minha experiência neste hotel foi ótima! Recomendo muito. Read moreGenuine Hotels.com guest review
Ficamos apenas uma noite na conexão entre os vôos, mas o hotel é novo e muito bom. Quartos confortáveis, com cama muito boa. Bom café da manhã. Não fizemos muitos passeios mas me pareceu uma ótima localização. Voltaria a me hospedar neste hotel.Genuine Hotels.com guest review
"ottima posizione, stanze confortevoli e sileziose"
abbiamo trovato l albergo in ottima posizione, vicinissimo alla mertropolitana e a breve distanza a piedi dal centro, le stanze confortevoli e sileziose. colazione al buffet abbondante e molto comodo l orario fino a "tardi"!Genuine Expedia guest review
Liegt sehr Zentral und ist gut zu erreichen. Zimmer sind sehr sauber. Das Personal ist sehr freundlich. Die Auswahl beim Frühstück ist zwar nicht sehr groß, aber für den Preis mehr als ausreichend.Genuine Expedia guest review
superbe hotel , emplacement ideal proche metro, propreté et confort de la chambre , petit déjeuner buffet très copieux . Nous y retournerons sans hésiter !!Genuine Hotels.com guest review
酒店服務及設施有待改進Genuine Hotels.com guest review
"otimo para o que se propõe!"
atendimento ótimo, quarto um pouco pequeno, porém muito bem limpo e novo. Café da manhã bom para o que se propõe agilidade.Genuine Hotels.com guest review
"Muy buena ubicación y hotel"
Muy bueno para estancias tanto de trabajo como de ocio. Nos ha gustado todo. Lo único que podría decir es que internet podría funcionar mejor pero lo demás todo perfecto. Camas cómodas, habitaciones limpias y correctas y a 15 minutos andando del centro de Lisboa.Genuine Hotels.com guest review
"zentrale Lage für Stadtbesichtigung"
Gute Lage, neurenoviertes Haus, gute Betten, Zimmerservice läßt zu wünschen übrig, Frühstück spärlichGenuine Hotels.com guest review
Ein modernes Hotel in einem "alten"Gewand. Wer das Hotelkonzept schon kennt findet es hier so wie überall umgesetzt. Sauberkeit und Service haben uns überzeugt, sehr gut. Das Bett (King Size) war sehr angenehm, es gab sogar die Auswahlmöglichkeit für verschiedene Kopfkissen! Es empfiehlt sich vielleicht ein Zimmer mit zwei getrennten Betten zu buchen, […] da es hier auch noch weitere Sitzmöglichkeiten gibt. Das Frühstück ist für portugiesiche Verhätltnisse absolut OK. Wer auf Sightseeing ist trifft hier auf ein Hotel in idealer Lage, max. 5 min zu Fuß bis zur Metro (Marques de Pombal) und in 15-20 min ist man über die sehr schöne Av. de Liberadade, mit vielen kleinen Kaffees und Restaurants (u.a.Hard Rock Cafe) am zentralen Platz Lisboas: Rossio. P.S. Das Taxi zum Flughafen sollte man nicht im Hotel buchen, gibt es günstiger am Taxistand vom Marques de Pombal. Read moreGenuine Hotels.com guest review
"Schönes Neues Hotel"
Frühstück etwas mager, aber bei dem Preis völlig ausreichend.Genuine Hotels.com guest review
"Nice hotel for city trip"
07/27/14 Fatma Y Amsterdam, The Netherlands
It is quite new,modern,clean,nice decorated,large rooms with city view.Location is very good as it is within walking distance to centrum but in safe and quiet area.Breakfast was very good.I advise upper floor rooms.It is closed by public transport and you can find cheap and very delicious local domestic restaurant around.
07/27/14 sockmonkey123 Vancouver, Canada
We stayed at this hotel for 5 nights. The receptionists were very professional and helpful. The airline had misplaced our luggage and the receptionists helped us call the airline. Breakfast was delicious and well organized. Rooms were modern and very clean. The beds were comfortable. My only complaint is that the sound proofing is quite poor because it is an old building despite the major renovations that have been made. We could hear the neighbours talking loudly into the night. Despite this minor blip, I would gladly stay at this hotel again and would recommend it.
"New, Clean, Good Location"
07/22/14 Sean A Hong Kong, China
Similar to other reviews on the property, I felt the Holiday Inn Express provides a good option for travelers on a discerning budget. The rooms were clean and spacious for a budget hotel, and the Metro is less than 5 mins from the front door. As mentioned there is no safe in the room, and the bigger headache was the SLOW internet. Admittedly, it was free, but the speed didn't seem to improve significantly for the Premium package. I was unable to Skype//Facetime on either package. Otherwise, no complaints.
"Renewed hotel, good location and great service"
07/16/14 JRetRR Moncton, Canada
Stayed at this hotel for 8 nights in June 2014 while in Lisbon. Very close to metro and about 15 minutes to the Praça do Comercio. Totally renewed and opened late 2013. Great spot, staff very helpful. Room big and well decorated. Liberdade avenue, very close to hotel is quite interesting for shopping and strolling to the city center. Would definitely recommend and stay again if every in Lisbon.
"Renew, great condition good location"
07/13/14 ETame Mexico City, Mexico
The rooms are great, AC works good and everything in great condition. Good breakfast. Good location. No safe boxes on room, no bottle of water but a very afordable vending machine in first floor. Very close to downtown.
"Well appointed hotel"
07/12/14 56Highlandhelen Brora, United Kingdom
Hotel is smart and modern we had room 308 it was large on a corner with a street view. Staff have been very helpful all you expect of HIE. Very well appointed if you like high end shopping. Very handy for the sightseeing buses.
"Good location in the center of the city"
07/06/14 cud5 Peterborough, Canada
We stayed here for 5 nights when we were in Lisbon. It was very central and close to the metro. We found the internet spotty, some devices seemed to connect others didn't. Also the business center computer is sitting on a grand piano! You could play while you were waiting for the internet! The breakfast had lots of choice and was very good.
"Great Value Hotel in an Excellent Location!"
07/01/14 Trevor S Chiang Mai, Thailand
We stayed in the Holiday Inn Express Lisbon - Av. Liberdade for 3 nights and we were impressed with the quality of our stay! First off, the location was excellent, just a block away from the metro station or 15-20 minutes by foot to central Lisbon. Room was modern, spacious, comfortable and clean! We were provided with free fast Wifi and breakfast everyday. Staff at the reception were extremely helpful and considerate in helping us. Definitely would recommend this place to anyone who's looking a hotel with value!
"Excellent Modern Hotel"
06/16/14 slacey1070 UK
We stayed at the Holiday Inn Express the weekend of the 13th to 15th June. The hotel is very clean, excellently maintained, with modern interior. Rooms are well proportioned and very useful air conditioning. The breakfast is limited, however its fine to kick start the day before you head out to see the many sights of Lisbon. The city centre is about 15mins walk away, with the sea front a further 10mins or so on. The reception staff are friendly, helpful and knowledgeable. There is a supermarket just over the road and many bars can be found within a short walking distance. The hotel is approximately 20mins from the airport. Perhaps the only negative is that, whilst there are many taxis, some claimed to not know where the hotel is, so I'd suggest taking the address with you, just to help the process.
"Excellent hotel in excellent position"
06/15/14 Sabina M Brussels, Belgium
I stayed 4 nights in this hotel and I really enjoyed it. The position is excellent: 200 mt from the metro station and not more than 15 minutes on foot from central Lisbon. The room was quite big, clean and well-furnished. Free wi-if and good breakfast.
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