Overall,it was very good. The people at the desk were very helpful. The room was very comfortable. The neighborhood was not very nice, but it seems safe.Genuine Hotels.com guest review
"Over all good experience"
I had to spend nearly 18 hours, between 2 flights, this hotel is 90 percent fit for the purpose - near the airport, was picked & dropped by the hotel shuttle ( though I had to phone for it on arrival) good breakfast & comfortable sleep.Genuine Hotels.com guest review
"Good for stay near the airport"
This is a good place if your goal is to find a place for a short term stay close to the airport. The hotel is a bit dated. The staff are friendly and helpful. I arrived early in the morning and the staff were able to get a room ready for me a few hours before check-in was supposed to be, so that I could take a rest. The room was clean enough, there […] was air conditioning, and the wifi was strong. The hotel is within walking distance of a mall, so there are plenty of restaurants nearby if you don't want to eat at the hotel. The airport shuttle costs 150 baht. Read moreGenuine Hotels.com guest review
"Good value for money"
This is a good option for an overnight layover. If you are landing after 10pm and flying early in the morning, I would recommend calling ahead and requesting your breakfast to go as the kitchen closes at 10pm. There is a good outdoor "restaurant" around the corner if you get there late.Genuine Expedia guest review
"Good choice for airport layover"
This hotel is located 10 min from the Bangkok Suwannaphum airport and 300m from a shopping centre with Thai, Japanese and Western food restaurants, banks and cafes. Superior rooms are good value under USD60/night. Airport pickup worked fine.Genuine Expedia guest review
"Great hotel if you are looking for connections"
It was a nice hotel helping us recovering between flights.Genuine Hotels.com guest review
"Clean and comfortable hotel. Good Staff."
Hotel was close to airport, clean, good size room, comfortable bed, good bathroom with shower and tub,, had English News Channels like BBC, Asia News. Staff was friendly and polite. I got a good night sleep. Very happy with my choice. Shuttle to the airport was good, although upon arrival had a little difficulty in locating where they were at.. E-mail […] requesting pick-up did not reply saying where to meet the shuttle bus, and the airport is quite big with several gate points. Finally located the lady holding my name. Read moreGenuine Expedia guest review
The hotel is exactly what you expect about a hotel more or less directly by the airport. I had to stay for a bit more then a week because of a job directly at the airport. The rooms are quite roomy and well equiped. The beds are comfortable and in good condition. So anything is in the top level for a three star hotel. The only things a bit anoying are […] the very slow internet connection. After 9pm it becomes more or less useless, the very noisy aircon, that there are exactly three english speaking tv channels (out of almost 80 available) and the almost not existing non asian breakfast. But again, this is a three star hotel, so nothing that I would really argue about. It is what it is, a nice three hotel close to the airport. Nothing more, nothing less. Read moreGenuine Hotels.com guest review
"Overnight for morning flight"
it was a pleasant stay. the staff were a bit unfriendly probably because I look like a farang and they had one worded answers when I asked about a mini van to the airport the following morning and they had to ask for someone to do their work for them.Genuine Expedia guest review
"Overnight stay before early flight"
Airport shuttle runs on a schedule, so I would check before staying a night before a flight. Rooms smelled a little, but we're clean enough. Overall, great value for the priceGenuine Hotels.com guest review
"Great hotel for the Suvarnabhumi airport"
Great place to stay if you are flying in/out of Suvarnabhumi in a short period of time. Not convenient if you want to tour Bangkok. Very nice hotel and everything is well maintained and looks new!Genuine Hotels.com guest review
I had a great night rest here, and the staff was very kind. There was no issues with this place at all. It did seem a bit further way from bkk but not by much.Genuine Hotels.com guest review
While this hotel looks good online, it was depressing once we arrived. It is very far from anything and in a terrible location. The air conditioning barely worked and you can hear everyone else in other rooms. It is close to the airport, but not worth the stay.Genuine Hotels.com guest review
We stay @ the Christal Suite just one night. Location perfect for those who want to stay close to the airport. The neighbourhood is quite bad . The hotel is ok, kind of modern style however is not maintained very well, lack of details. The receptionist not very useful.Genuine Hotels.com guest review
"Very Convenient to Airport"
The hotel is very convenient to the airport and offers a shuttle service to and from the airport for a nominal amount. There is a complimentary breakfast buffet which was very nice. The staff were professional and very helpful during our 2 recent stays (going to and from destinations). The only thing I would recommend is that it would be nice to have […] an English speaking news station. Read moreGenuine Hotels.com guest review
"close to airport and good transportation"
Maintenance was not very good, but room was clean and bed was comfortable. Nice linens and nice staff.Genuine Hotels.com guest review
"Clean, Quiet, Close to Airport"
Execllent Hotel for a long layover at BKK. My wife and I stayed there out last night in Bangkok. It's a quick 10 min shuttle to the Airport. The service and food was excellent. It was a quiet and peacefully atmosphere, and the rooms were comfortable and clean. There is a very nice outdoor shopping center nearby, 5 min walk. It has a lot of nice restaurants, […] Starbucks, and a foreigner friendly supermarket (Villa Market). Read moreGenuine Hotels.com guest review
"Convenient Location to Airport and Modern Room"
10min drive from Airport. Pick-up worked fine. Hotel very new and modern but rather cheaply done. Staff very friendly. A/C works great and is really quiet. Walls are VERY thin, heard my neighbor (?) snore at night. Beds ok, would have preferred a firmer mattress. Bathroom was not very clean with hair on the vanity. Wake up call didn't happen. "Restaurant" […] is just a counter with very limited options. Over all it's okay, but not great. Read moreGenuine Hotels.com guest review
"Needed airport stopover"
This hotel is satisfactory as an airport stopover. 10 minutes to the airport, with a shuttle bus. Rooms are clean and well equipped, with complimentary water and internet. I got upgraded on my last visit, so that's a plus.Genuine Expedia guest review
"Great for overnight in BKK"
Close to the airport... newer hotel ( just over a year old ) ... clean. Bathrooms need to be kept up better. Beds are just ok. Its a great value for the money though.Genuine Expedia guest review
"Airport Pickup a No-Show - Again"
As noted in a previous post, I arrived 3 days earier and no one from the hotel was at the airport to pick me up despite a confirmation. This post is with regard to my wife's stay. She came 3 days later to join me and also received a confirmation email before leaving about airport pickup. Learning from my experience, I asked the hotel front desk when […] I checked in to make sure that soneone would pick my wife up at the airport. On the day of her arrival, I called the hotel again to confirm and they said no problem. You've guessed it, she arrived and again, no one was there. After a very long and exhaustive trip (20 hours), she ended up having to wait, then make phone calls, then wait some more (a total of an hour) she could get the hotel to come and pick her up.This hotel is a fine place to stay but the airport pickup process needs serious improvements. Read moreGenuine Hotels.com guest review
"Hotel Pickup A No-Show"
I booked this hotel for the close proximily and airport transfort. I provided all the flight arrival information and got a confirmation for the pick-up including specific location (Arrival Hall Level 2, between Gates 3 and 4.) I arrived on time near midnight and saw no sign with my name. It was just luck that someone was there from the hotel to pick […] up someone else. I told her and she called for the hotel bus to pick me up. My wife arrived on the same flight 3 days later and the same thing happened again - only worse. Please see next post. Read moreGenuine Hotels.com guest review
"Good modern airport hotel"
This hotel is very nice and modern. I stayed there for one night before a flight out the next day. There is a shopping mall and food options just down the street. The airport pickup (go to floor 2, exit B) and drop-off was very convenient. Overall a good experience.Genuine Hotels.com guest review
"Clean room, great price"
Clean comfortable room, with helpful English-speaking staff. Restaurant and buffet breakfast is small, but with satisfactory western and Thai entrees. Proximity to the airport (about 15-20 minutes by taxi) is the main attraction as the surrounding neighborhood has few services other than 7-11 stores and street food. Would stay again as stopover before […] or after using airport. Read moreGenuine Hotels.com guest review
"good stay by airport"
This was a nice hotel near BKK airport. The staff were very helpful and friendly and the room was nicer than expected and quite large. I used the airport shuttle to get to the airport and it was right on time. The cost for the shuttle is about the same as a taxi. Overall, a comfortable room, good staff, and reliable service. Would stay again.Genuine Expedia guest review
"Very convenient to BKK airport."
Flew into BKK in the afternoon, with a 6 a.m. international flight back home, so stayed here for the night. Took a taxi from the airport for is under one hundred baht each way, easy to find, right near a mini-mart and close by a nice mall area. Rooms were super clean, beds very comfortable, great bathroom. Great hotel for BKK transit needs!Genuine Hotels.com guest review
"Convenient to Airport"
Good: clean, comfortable room, English speaking staff upon arrival at 3:00 am. also very helpful in the morning calling driver, nice breakfast, fast arrival by taxi from airport. Bad: ground floor room had screenless window that would not lock--security risk. Would recommend again, but get a room at least one floor up. Reasonable room at a reasonable […] price, good for stop-over to or from the airport. Read moreGenuine Hotels.com guest review
"Bangkok Airport Hotel"
Fine for a hotel near the aiport and a good price as well. You can find some decent restaurants about 5 minutes walk to the left on the main street near the hotel.Genuine Hotels.com guest review
Good deal for an airport hotel.Genuine Hotels.com guest review
"Clean, reasonable rates,"
I stayed for two nights and the wireless was not working for the first twelve hours of my stay. They promised to repair it by 10a.m. and by 11:30a.m. it finally worked. That meant no way of informing my family of my safe arrival.Once repaired, the wireless was very slow. I travel frequently and I'm constantly annoyed by hotels that advertise amenities […] that are either out of service or unavailable. This hotel caters to huge groups of Chinese tourists and Breakfast looked like the menu at a Chinese Restaurant. Four large buses parked outside my room and ran their diesal engines for a long time before they shut down. Very loud, Very annoying. If you want quiet, this isn't it, not on the front side anyway. Read moreGenuine Expedia guest review
"Good airport hotel"
This is a clean and convenient hotel for catching an early morning flight out of BKK. However, I had difficulty getting a response to my emails regarding airport transfers after booking the place online.Genuine Hotels.com guest review
"Nice Hotel but Airport transfer need to improve"
- Airport transfer service needs to improve, gave all flight details in a remark box and called to hotel to re-confirm a reception confirmed everything how to meet hotel's driver but finally no one showed up until you call but only waited for 10 minutes ... Make sure you inform in advance by calling or have hotel's phone number if can not find anyone […] upon arrival - Room is huge with everything you need, king bed size with clean and quality bedsheets, bathroom with bath tub (no curtain while shower) - Free wifi and connection was fine - Breakfast was basic but enough, most choices are Chinese style (big group of customer here and Russian sometime too) but also Thai and European were provided - Driver is friendly and helpful even can't communicate much English, the rest are either nice Remark : Hotel's phone no. which mentioned on expedia's reservation was incorrected,(have to check with hotel's website) Expedia must update ! Read moreGenuine Expedia guest review
"Overall hotel rating, Excellent"
Hotel personnel is on time for pick up, courteous and very helpful. We will stay at crystal suites everytime we visit Thailand We are very satisfied with their service and their hotel facilities Thank youGenuine Expedia guest review
"Fair for overnight"
There was no internet from floor 2 and upGenuine Hotels.com guest review
Ideal for the airport. Not for a long stay Mall 5 minutes up the road, good restaurantsGenuine Hotels.com guest review
One last night before to leave Thaïland. That was the best hotel during my 4 weeks of travel in Vietnam, Cambodia and Thaïland.Genuine Hotels.com guest review
"Great value for money"
Very clean friendly and modern. Also very convenient for the airport. I would be happy to use this hotel again - if there is a down side there is not much in the local area but then again taxis are cheap in Bangkok.Genuine Hotels.com guest review
"great overnight stop over"
Great for over night stop over. Large room at a reasonable price. buffet breakfast was pretty good. will definitely stay again.Genuine Hotels.com guest review
"good location fir the airport"
I use this hotel to rest for the next flight .its clean and value for what you pay .Genuine Hotels.com guest review
"fair place but hotel stuff are a little "slow""
Hotel stuff are a bit slow. If you ask them to do something for you ahead of tiem they will not. They will do it when you come back and ask for it again. Examples: "print me a boarding pass while I'm having breakfast, I'll come by and pick them up after I'm done eating; order me a taxi by 13:00. These things will not get done ahead of time. Need to […] be more specific I guess. Read moreGenuine Hotels.com guest review
"Be sure you have the address written down!"
Crystal Suites is a brand new business hotel - they gave me a free upgrade to a huge two room suite, 2 flat screen TVs, big kitchenette with large fridge - just sorry I was only there for 10 hours. Nice buffet breakfast, all cuisines catered for. The hotel is a 10 minute drive from the airport, but it is a bit tricky to get there. Two points to keep […] in mind: 1) inbound: if you want to be picked up by the hotel shuttle from BKK to the hotel you need to book it in advance and they will meet your flight - you can't find the shuttle outside or call them from the airport on a courtesy phone. This isn't a big problem as they charge THB 150 (£3, $5) for the pickup anyway, which is the same price as a cab. HOWEVER, when I finally worked that out and got a cab, the driver had never heard of Crystal Suites, and my booking form had no address or phone number - so he wandered around asking many other drivers for about 10 minutes as I sat there in the car, until he finally found one who knew where it was. So be sure you have the address on your form! 2) the free airport shuttle in the morning only runs from the hotel to the airport once per hour, on the hour - so, you may arrive early, which is great as you need to show up at BKK airport a good 2 hours in advance to get through the horrible security queues. Do not show up at reception at 9:15 looking for a ride as you will have to wait til 10:00 or wait for a cab. Read moreGenuine Expedia guest review
"Good stopover hotel"
We booked with Expedia and contacted the hotel directly via their email address to arrange for a transfer. It was only when we found the rep that she ordered the bus but it arrived within 15 minutes. Friendly check-in with staff who spoke good English. Ground floor room was large with safe, kettle, flat screen tv, but was a bit smelly, as most Asian […] ground floor rooms are, due to being nearer the drains! We ate at the hotel as when we asked at reception of there were any restaurants nearby we were told there weren't. (Found out later via Tripadvisor that there are, a 5 minute walk away in a shopping mall). The food at the restaurant was pretty average and poor value for money. However, I would stay there again but after asking for a higher room and eating out! Read moreGenuine Expedia guest review
"Airport hotel convenient for 1 night"
It's exactly what it says on the tin - convenient airport hotel with a shuttle service or around 150 bhat away by taxi. the neighbourhood is what it is. the rooms are clean, it wasn't noisy at all and all went smooth. The breakfast was really not great at all but I didnt expect anything.Genuine Hotels.com guest review
Great rooms. Nice place to stay as it is only 15 mins from the airport.Genuine Expedia guest review
We stayed two nights for easy access to Suvarnabhumi airport. Overall a nice hotel but furniture not well maintained. However am pleased with the comfortable bed. Breakfast was good. Happy with the hotel transfer. They charged 150 baht per way per booking which is very reasonable.Genuine Hotels.com guest review
No food around, nothing at all just the hotel and some houses around the hotel.Genuine Expedia guest review
"Hotel closed airport"
Clean room , easy for go to airport, good take care from staffGenuine Expedia guest review
"cheap.... clean...... good breakfast"
Very nice hotel near the airport in a good location.Genuine Hotels.com guest review
"Value for money"
Clean friendly hotel, only 5mins from airport. Transfer was on time and the air conditioning was on. Not much choice at breakfast but ok, the beds were a bit hard but when you've had a long flight you will fall asleep anywhere! For what we paid the hotel was fine.Genuine Hotels.com guest review
"Nice hotel close to the airport."
Arrived late in the evening and room was ready and we were quickly settled. Nice quiet and clean room. next morning a good breakfast with a variety of foods was available.Genuine Expedia guest review
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