Fantastic Great place even celebrated my birthdayGenuine Hotels.com guest review
Great staff. Constantino explained the areas to see. Good breakfast!Genuine Expedia guest review
We stayed at this guest house for 2 nights and would definately recommend it to others. We had a hugh family room not what u expect for a really old building. It had really high ceilings and the beds were really comfy. The rooms were stocked with complimentary drinks which was replenished daily. Not just water .... soft drinks and juice. ThE building […] is conveniently located near the trainstation so access was good. It was also walking distace from the main sites. I honestly wish we had more time. My only draw back woukd be that the lift needs to be improved but it was fine as we also got help with the suitcases. Now I save the best for last. Elizabeth and her sons were all really really nice and always helpful. This is what made the difference.... excellent customer service. If I have the opportunity again I would definately stay there .... wonderful experience. Read moreGenuine Expedia guest review
"Quick stay in Florence"
Our group had two rooms for or one night in Florence. The location close to the train station was very helpful. Constantino and Elizabeth are very helpful and friendly. They were very accommodating in storing our bags so that we could explore Florence. The rooms were perfect for our group. We would definitely stay again.Genuine Hotels.com guest review
The hotel is only 5 minutes away from the train station. The sign is VERY small, I walked past it a few times because of that. Only a small gold plaque by the door, on the left side of the street. The room and service were nice, pleasant and helpful staff. There was a small fridge in the room and a grocery store very close so it was convenient.Genuine Hotels.com guest review
"Very comfortable, clean, close to train station"
Wonderful stay! found right away walking distance from train station when we arrived. Very friendly, warm welcome upon arrival. Very clean comfortable room, beds firm and wonderful service all around. Of the three hotels we stayed in on this visit to Italy this was the best! Would highly recomendGenuine Hotels.com guest review
"Great Location and Friendly Staff"
Our family of 4 (2 adults, 2 teenagers) stayed comfortably in the family suite. We also met our niece and her friend. They stayed in a regular room for two. Both rooms were clean, well-maintained, and quite comfortable. We were welcomed by a friendly staff that was helpful in accommodating our early afternoon arrival. The hotel is very close to the […] train station and within walking distance of all the main sites in Florence. I would definitely stay here again and would recommend B&B Marbo to other travelers. Read moreGenuine Hotels.com guest review
Good room but slow internet and wish that bathroom is little big. Lady at the front desk is very nice and tool care of us as out mom. Overall good experience. Hotel is very close to train station.Genuine Hotels.com guest review
"Nice family run B&B"
It is a very nice family run B&B within 5 minutes walk to the central train station located on a major street which is easy to find. The room and bathroom are clean and comfortable. The breakfast is nice with adequate selections. There are cookies, water, and hot tea available 24 hours outside breakfast room. WiFi is free to guest, however, the signal […] is very weak for rooms located far from check-in area. The only thing I wish they can improve is to start the breakfast time as early as 7am instead of 8am. There were two mornings we need to catch train or tour bus around 8am and would not have breakfast at the hotel. Otherwise, everything is great. Read moreGenuine Hotels.com guest review
"very close to the Train station"
Boss is very friendly and very nice room is ver cleanGenuine Expedia guest review
"Great for the price"
We checked other reviews on different sites before booking this hotel and they were pretty positive. The hotel was different than we expected. It's an odd little set up as the hotel takes up just part of an old building on a couple of floors. Feels a bit cramped but the rooms themselves are decent (probably bigger) size compared to other European hotels. […] The beds were really firm but still comfortable. The shower was nice except when there was no hot water during the morning rush. The breakfast was pretty good (standard European fare of deli meat, cheese, bread, & pastries). Really the staff was the best part of the hotel. Betta, who owns the place, goes out of her way to make sure you are comfortable and see to any of your touring needs. The other staff was also very kind and helpful. The location is a bit further walk than we expected but still a good location and we walked to everything we wanted to see. Read moreGenuine Hotels.com guest review
"My home in Firenze forever!!"
This is an outstanding place!! It is family operated and we felt welcomed since the first time we got there. Like many hotels in Italy, it is located in a shared building and the elevator is old, but all the problems finished there. Beta (the owner) treated us like a real mamma as we got to the reception. We've never felt so welcomed and we've been […] to 100+ hotels in Europe and America. About the hotel itself... it has a good location (5 mins from SMN station), no issues with the wi-fi, very good breakfast and the room was spacious and modern. So, it was a great deal and I will obviously try to stay there everytime we go back to Firenze. Beta, thank you for everything! Hope to see you again soon! Marco and Alexandra Read moreGenuine Hotels.com guest review
"Best stay of my Italy trip!"
Room was very spacious (i booked a triple room) and modern-looking. The staff, Costantino and his brother, are very helpful, give great travel tips, advice and map. They are very friendly people to talk to and give an uplifting mood to our stay, nothing is too troublesome for them! The B&B is very near to Santa Maria Novelle train station, such that […] we can drop our buys from our day trip before continuing with another day trip on the same day! The free mini-bar and 24h access to drinking water, cakes and cookies are great for late-night cravings. Safe neighbourhood. Read moreGenuine Hotels.com guest review
"Great B&B, Highly Recommended"
This was a fantastic B&B! We stayed in a family room and the room was very spacious and clean. We also received complimentary waters, juices and pepsi's from the mini bar. The staff were amazing - very helpful and informative! Breakfast was very yum and included a good selection (continental) with a staff member to assist with coffees and teas. There […] is also a tea/biscuit kitchen set up outside of breakfast hours which are perfect for early mornings or afternoons in between sightseeing and dinner. Some great restaurants less than a 5 minute walk by the hotel. The only thing that is tricky is finding the hotel - the streets are a little confusing and there is only a small bronze plated sign to reference the hotel - it may be good to make it easier to find the hotel. Otherwise, AMAZING! Read moreGenuine Expedia guest review
Convenient to station, lovely staff, noisy early in the morning due to bus stop right outside our room. Basic breakfast. Fairly close to centre.Genuine Hotels.com guest review
Location is relatively central, everything is within walking distance. It's ideal for a short stay 2-3 nights. The breakfast is basic, but they do have facilities to make tea throughout the day. The owners are polite and helpfulGenuine Expedia guest review
The "pros" of this hotel are proximity to the train station, cleanliness, and the extremely kind and helpful staff. There are however some "cons" to this hotel. Our main concern was that we did not feel safe in the neighborhood and always had to ask people to move away from our doorway to use our keys to get into the building. The entrance hallway and […] stairwell are not lit when you enter and you have to walk through the dark to activate the light switch for the building (or else every floor is pitch black without any window light; the lights also once turned off while we were going down the stairs). The old, one person elevator to get to the hotel on the second floor was not ideal. Also, the short reception hours meant that there would have been no one to help us if an issue happened on the way up. It was also awkward that one can almost see though the glass bathroom doors and there is even a gap on the side of the door so you can actually see the person if you walk over to the corner of the room to try to give the other person some privacy. Finally, we found the mattress a little too stiff to our liking and the air conditioning was a little noisy and blew directly on us all night, which probably contributed to us waking up with a sore throat. There is also not enough space to dry towels (which resulted with staff putting the towels over the shower rails for them to dry) and there is no glass for toothbrushes. Breakfast was also a little stale. Read moreGenuine Hotels.com guest review
"Wow for a B&B!"
When I first stepped into the room, my first reaction, is "wow". Room is newly furnished, looks like I'm in a 4 star hotel room. It's way above my expectation. The breakfast is great too, nice cappuccino. Hotel staff are very friendly and helpful, in particularly this lady called Betta. Location wise, it's just a stone throw away from Firenze SMN station. […] Will definitely stay in this hotel again should I come Florence again! Read moreGenuine Expedia guest review
"Delightful family run, comfortable hotel."
What the hotel lacks in modernity, is made up for in the homely comforts offered. A refreshments room offering tea and biscuits 24/7 is a nice touch. As is the beverages left for you in the fridge on your arrival.The delightful family who run the hotel are so warm and welcoming that you can forgive the neighbourhood. Extremely professional approach […] , providing each guest with those extra comforts which elevate the ratings of this little hotel justifiably. Clean and comfortable rooms and a very decent breakfast also. Not in the most pleasant area but certainly convenient for train or coach arrival. Read moreGenuine Hotels.com guest review
"Great location with excellent service!"
The location is just across the street from the train station - this was particularly helpful as we had lots of luggages with us. We had a very warm welcome from Betta who instantly made us feel at home in Florence, showing us the way to explore Florence within the time that we were there. We were delighted when we were shown to our room, which looked […] exactly like it was in the photos - spacious and comfortable, set in a modern design. We will definitely like to revisit Florence again as it is such a beautiful place and Marbo B&B is certainly the choice of our stay. Highly recommended! Read moreGenuine Expedia guest review
"Thanks to Batta, will definately stay there again!"
It was the best B&B accommodation I had for my recent trip to Italy. What my family really liked was the exceptional friendliness and warm hospitality from the hotel owner, Batta. She went beyond the normal B & B services and offered much valuable advice on sightseeing during our 3 days in Firenze. Her suggestions allowed us to optimise our precious […] time & money on attractions worth spending. We were pleasantly surprised when she offered us complimentary drinks and beverages in the room minibar/fridge. The hotel also provided cookies and beverages at its pantry, which makes it convenient for anyone with a craving for a night snack. It was indeed very kind and thoughtful of the hotel owners.The breakfast, despite its simplicity, was delicious. The pastries, cheese and ham were freshly served by Batta, who also prepared hot beverages such as hot chocolate, cappuccino and more. Besides their excellent service, the convenient location of the hotel deserves special mention. From the train station (S. M.Novella), we reached the hotel by foot (Approx. distance: 200m) Exit from the right side of the station, turn right again and via Alamanni . The building is just in front of the bus stop. The hotel, which is on the 2nd level, can be acessed by a distinctive and antique elevator. Hence, no worries with your luggages! Without a doubt, I'll stay in this hotel again on my next visit to Firenze and look forward to meeting Batta once more. Read moreGenuine Hotels.com guest review
Ci siamo trovati bene e il personale è molto gentileGenuine Hotels.com guest review
"what a nice choice!"
It is loacated near main station. really great! Both of room and cafeteria were nice. Especially cooker was so kind.Genuine Hotels.com guest review
"Excellent service, clean and comfortable room"
Excellent service, clean and comfortable room, Provide some refreshments and drinks, the feeling of home 服務極好, 房間整潔舒適, 提供一些茶點與飲品, 家的感覺Genuine Hotels.com guest review
"Good B&B Hotel"
Good location from train station. Nice staff and helpful. OK breakfastness. Clean and confortable. Good hotel for one day trip in Florence.Genuine Hotels.com guest review
Me pareció clarisimo !!! El baño tiene puerta corrediza de vidrio, el desayuno malo. La atención muy amablesGenuine Hotels.com guest review
"very great b&b"
clean room, great location and nice breakfast!Genuine Hotels.com guest review
친절하고 깨끗해요. 위치도 역근처고 만족스러운 여행이 되었네요.Genuine Hotels.com guest review
The host family is extremely helpful and nice. They will give you the best suggestion regarding your stay in Florence. The room is very neat and clean.Genuine Expedia guest review
服務親切熱情Genuine Hotels.com guest review
"역에서 5분거리, 훌륭한 조식 서비스!"
형제 2분이 운영하던데... 친절합니다. 체크인할 때 피렌체 지도를 가지고 전반적으로 가볼만한 곳을 설명해주세요. 피렌체 S.M.N 역에서 넉넉히 걸어서 5분 거리인 점도 굿! 인터넷은 방에서 잘 안터지는 단점이 있긴 했지만... 무료 쿠키와 커피를 마실 수 있는 BAR에서는 빵빵하게 터져서 나름 좋았음. 마지막으로 매일 아침 조식 서비스는 호텔 조식 부럽지 않았음. 형제분들의 어머니로 추정되는 친절한 아주머니께서 커피를 직접 내려주시고... 토스트, 샌드위치, 시리얼, 치즈/햄, 주스 등 먹음직스런 음식이 충분했음~~Genuine Hotels.com guest review
We love the owner and her family! This hotel is close to railroad station and bus station, room is very clean and every staff is very friendly! We will go to live in this hotel next time to Firenze!Genuine Hotels.com guest review
駅から徒歩３～４分でした。到着後すぐに観光名所などの説明をきめ細かくして下さり、スタッフは皆さん親切でした。お部屋も新しく広くて、タオルや寝具も含め、とても清潔で快適でした。シャワーの水量・水はけ共に十分でした。ただ、トイレの設置方法に誤算が有ったのか、便座を上げたままにすることが出来ず、その点だけが不便でした。近くに小さいスーパーがありますが、閉店時間が少し早めなので、飲料水などは街中で買って帰りました。Genuine Hotels.com guest review
職員能度親切及好熱情，而且很熱心幫忙 房間好新and好舒服Genuine Hotels.com guest review
フィレンツェの観光地の駅から徒歩3分圏内。ホテルはアパートのような見た目の建物の中にあり、エレベーターはとても狭く古臭い。なので、最初は不安になるが、ホテル内に入れば優しい従業員(ふくよかなおばさまetc)が部屋までの案内だけでなく、フィレンツェの観光地のこと、バスや休館情報を教えてくれた。オススメの飲食店を聞くと、ホテル近く(徒歩2分ほど)のレストランを教えてくれ、実際にそこを訪れると、現地の人にも人気の店らしく味もバッチリだった。部屋も快適に過ごせる広さと居心地の良さ。残念だった点は、友人と4人で宿泊したが、長時間シャワーを使用しているとだんだんお湯が冷たくなってくる(4人目はそれが原因ですぐにあがった)点。Wi-Fiは無料だったが、宿泊した部屋はルーターがいかれてたらしく使えず、ロビー […] か朝食部屋に移動して使用していた点。しかし、些細なものなので、総じていえば十分合格。フィレンツェを1日で堪能したい人には、駅も観光地も、飲食店やスーパーなども近いこのホテルはオススメ。 Read moreGenuine Expedia guest review
"letti comodi ottima posizione"
e' andato tutto a meraviglia,ambiente accogliente,betta, la proprietaria simpatica e disponibile,colazione nella media,la camera pulita e comoda,300 m dalla stazione santa maria novella,consigliato!!!!Genuine Hotels.com guest review
A 5 minuti a piedi da S Maria Novella é il b&b ideale x visitare Firenze. Gentilezza e cordialità la fanno da padroni. Camere moderne e confortevoli.Genuine Hotels.com guest review
Tutto perfetto, la titolare Betta è simpaticissima e accogliente. CONSIGLIATOGenuine Hotels.com guest review
가격에비해 형편없음. 특히 아침조식에 1인당 빵1개씩제한. 이런호텔은 처음이었음.Genuine Expedia guest review
Sono stato a Firenze per lavoro e l'ubicazione dell'hotel mi aveva convinto. Poi però la gentilezza delle persone, le camere confortevoli e il servizio impeccabile hanno fatto il resto. Bella struttura.Genuine Expedia guest review
"chambre d'hôte très accueillante !"
Une famille très charmante , des chambres spacieuses et confortables et une bonne situation pour un prix très correct à Florence,je recommande vivement B&B Marbo .Genuine Expedia guest review
"Great hotel in a great location"
03/18/15 sophis Sofia, Bulgaria
Best personal service ever! Great location, perfect WiFi ( hard to find in Florence)... Cozy and warm room. Very clean! Very close to the train station (might be worth checking it on Google street view beforehand). The hotel is a very small family hotel that offers its guest personal service, attention and really great experience! I will definitely stay there next time i visit Florence! Thank you guys!
"Great place to stay,close to everything"
03/06/15 StevenFromTaiwan Vancouver, Canada
Nice Rooms, outside doesnt reflect the inside at all. Good breakfast. toilets were very nice. The man at the front desk was very knowledgeable about the city and can recommend great restaurants. about 5 minute walk from the train station (if you walk slow). About 15 minutes from the Duomo. Wifi was great, TV was awesome
This b&b is an excellent base for exploring Florence. The staff are friendly and very helpful. The staff were very attentive and couldn't do enough for us. The standard of the rooms are excellent and the whole of the b&b was spotless. This b&b also has an added bonus of a 24 hour tea room with cakes and biscuits and facilities to make hot drinks. I would definately recommend this b&b and would go again when visiting Florence x
"As good as a hotel, in fact, better!"
02/18/15 xinweilim25 Kuala Lumpur, Malaysia
I enjoyed every bit of my stay here. Everyone was really friendly, even the housekeeper! We took the family room and it was really clean and spacious. The tea room down the stairs was also very cozy. My stay here was as comfortable as staying at home. It's great and I'd definitely come again. I will, I promise.
"Looks are deceiving"
11/05/14 Paluka26 Brisbane, Australia
Older looking building, but the location is superb, minutes from everything - Train / Bus Station, Main Square, and all major sites. The rooms a very clean and modern and the host Cosmi is very helpful with everything including maps, bookings and advise. On arrival outside, it looks daunting, but get inside and you will see the difference. Free water in fridge was a nice touch. Breakfast is mainly sweets, but staff on hand to make you fresh cappuccino. Wi Fi a bit up and down in bedroom but works great at reception. Will definitely go back to stay longer next time. A bit expensive to stay there, but I guess that's Florence!
"Warm welcome and well located"
10/25/14 Dominik125 Geneva
Near the train station and located on a main road. Howeveer the backyard room in which we stayed was very quite. Good breakfast and quite near the central part of Florence (about 15-20 minutes walking). In view of the high prices which prevail in Florence this hotel is reasonably priced and can be recommended.
"Great Family Service"
10/19/14 Mitch59111 Denver, Colorado
This quaint B & B is a family owned business and they are all very helpful. It is a very old building near the train station. It was very clean and well maintained however it was also quite warm. The air conditioner did not cool as well as I would have liked. Otherwise the place is great.
"Friendly and welcoming"
10/14/14 rw2497 Reading
We didn't meet the owner when we visited, just her two friendly and welcoming sons one of whom spoke fluent English. As the hotel is not on the ground floor there is a small, quaint and charming lift. The room was clean, relatively quiet (considering the location opposite the train station), had a good bed, and there was no chiming clock outside to be heard (unlike other parts of Florence!). Breakfast was reasonable with good fresh coffee. Excellent value for money, and handy for the station if you have luggage.
"Home from Home"
10/03/14 ernestrx Johannesburg, South Africa
I was a little skeptical on what to expect on arriving at B&B Marbo, could there really be such a caring individual as Betta ?? I have been traveling internationally for the past 38 years, averaging 3 trips per year, so I have seen my share of hotels. We arrived in Florence on Sunday Sept 14th 2014. After lugging our bags from the train station (I think the distance was a little further than 200 meters ;-)) We arrived at the entrance to the building. One press of the buzzer & we were immediately greeted by an energetic perfect English voice. "Come up darling" was our introduction. Everything good you have read is true about this wonderful woman. She runs the little hotel with her 2 sons, we did not get to meet the elder son but the 'Bambino" was the perfect ambassador for his mother (I am sure he would have got his ear clipped if he was not) :-) A few days after checking out & saying our farewells to Betta, we were back as a result of a train strike. We had arrived at Florence station from Venice, to connect to Perusia, no trains till the next day, wonderful. We headed directly to Marbo as our only connection in Florence. Again Betta ticked all the boxes and we stayed one night. Betta you are an inspiration for any traveler. Betta, in a period where we are exposed to the impersonal face of the internet, you are a glowing beacon of light. You have made more than an impression on this old man & his bride of 40 years. Should I visit Florence again, your establishment will be my first choice.
"I miss Betta!"
09/29/14 assylem1305 Singapore, Singapore
First up, hello Betta! Thanks for treating us like family during our stay at your better-than-a-hotel B&B. Standout factor about this place would be the people there. Betta, the overwhelmingly loving host and her quieter but very helpful and smiley son Costantine and the hardworking lady who makes our coffee each morning. Ooh and the memory foam mattresses. We miss you :)
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