"Nice room, no storage"
It was nice, but there is really a need for more storage in the room. There were no drawers to put anything and a very small closet. For a Residence Inn, one comes to expect a place to put things for extended stays instead of living out of a bad. The rooms were well designed and comfortable.Genuine Hotels.com guest review
"Close to Broadway, but..."
It really is quite an excellent hotel. The only barrier to a higher rating is that the rooms are tiny. But for the location and cost it is an excellent value.Genuine Hotels.com guest review
Awesome hotel!! Very clean, attentive staff. Cozy room.Genuine Hotels.com guest review
I've worked in housekeeping on a cruise ship for 2 years, and with that being said, it was good. Only things were, there was a marker or some piece of plastic in the corner left by a previous guest, and the closet light that is supposed to turn off when the door closes, did not turn off. Again, being in the industry, these didn't bother me one bit, […] but I'm sure management would like to be made aware. Also I must mention that the gentleman who checked me in went above and beyond in helping me. I forget his name, but I checked in around 4pm, Sunday, Feb 8th. Read moreGenuine Hotels.com guest review
"Excellent "find" near Central Park"
This was the most AMAZING hotel, such a great find! For a very reasonable price, we had a room on the 40th floor overlooking Central Park! Although the room was not large, it was very well-designed with a sleek modern look and completely comfortable and even included a fridge, microwave and dishwasher! The breakfast, which was included, was served in […] a very large lounge type room with a variety of seating options (sofas and little tables in clusters, some booths, etc.), not your usual pedestrian small-crowded room with tables for 4. The hotel is absolutely perfectly located within easy walking distance to Central Park, Times Square, the theater district, MOMA, even the Met. This is our new favorite hotel and we will definitely be returning. Read moreGenuine Hotels.com guest review
Terrific location with a very well thought out and implemented room design and details. Only glitch was a issue with non-functioning elevators one morning. The staff did a nice job of compensating for that tribulation. Would and have highly recommended.Genuine Expedia guest review
"Great value in midtown Manhattan!"
This is really a great value for a midtown hotel with kitchenette, breakfast included and comfy accommodations! My only minor critique is the sheets were a little stiff, clean but not that soft at all. But I'd stay again for sure.Genuine Expedia guest review
"The perfect setting!"
Our stay was all that I hoped it would be, minus a bit of trouble with the elevators, which the hotel staff worked hard to address. Check in was friendly and efficient, cookies and cider were delish and the buffet breakfast was the perfect start to our day. We were given a room on the 52 floor with a gorgeous view of the city, the Hudson, and to our […] surprise, Studio 54 directly below us, where our daughter was filling in as the lead in Cabaret for the weekend! The room itself is small as expected in NYC, but so well designed with all the amenities one would need, including a fridge microwave and dishwasher.We utilized the comfy lounge on the 3rd floor and took advantage of the workout equipment on the 35th, complete with city views as well. It made for the perfect weekend! Read moreGenuine Hotels.com guest review
"Luxurious location and amazing views!"
We were assigned to a corner room on the 55th floor facing the Park and it was spectacular!Genuine Hotels.com guest review
Overall very good. Very small but clean and adequate. Stayed in 5103 with a n eastern view. Some noise from a housekeeping closet nearby. Bathroom was nice but very connected to the room--not isolated enough. Excellent location for uptown things and metro access.Genuine Hotels.com guest review
"Every room a suite!"
Christmas Holiday getawayGenuine Hotels.com guest review
Great Place to stay. Hotel was everything it should be. Only minor issue, long wait at check in, not enough clerks for that size hotel. Would defiantly recommend Residence Inn, It was clean, the bed was great, the location was great.Genuine Hotels.com guest review
Hotel was great and will stay there again on next trip to NY.Genuine Hotels.com guest review
Great hotel and views. Rooms had many useful items.Genuine Hotels.com guest review
"Great view, perfect location!"
This hotel was central to where I needed to be for business. Room was lovely and had an amazing view of central park and the city. My only complaint was that my room seemed to be either too warm or too cold. Needed a thicker comforter for at night. Bathroom, shower, kitchenette are perfect. Breakfast area very roomy with a nice variety and friendly […] staff. I'll certainly be back. Read moreGenuine Hotels.com guest review
"Fantastic for business"
Kitchen, fast wireless, beautiful room, gym, lounge and breakfast. Everything you want. Easy to get work done. Amazing views too!Genuine Expedia guest review
Great location. Great breakfast. Very comfortable.Genuine Expedia guest review
"Great hotel by NYC standards"
great room, good size. I would stay here againGenuine Expedia guest review
Bigger room than we thought...close to everything! Will stay there again when we come to New York!!Genuine Expedia guest review
"Anniversary trip to Manhattan"
We celebrated our 50th wedding anniversary with a trip to Manhattan. Residence Inn is conveniently located so we could walk to many of our destinations like Central Park, Rockefeller Center, Empire State Bldg, Time Square, the Museums, and loads of eating places. We were comfortable in our room, the elevators were prompt and that was important because […] we were on the 39th floor. We enjoyed our stay in Manhattan. Read moreGenuine Expedia guest review
Fantastic hotel with all necesary supermarkets around, great service, location if you want to be close to theatre district and Times Square also close to many subway routes.Genuine Hotels.com guest review
"A sweet spot in the heart of Manhattan"
New hotel, typical small NYC room but loaded w amenities (fridge, microwave, toaster) plus good free breakfast. Good bed, good linens and pillows. Excellent view. All in all a very good value for NYCGenuine Hotels.com guest review
Very Good!!!Genuine Hotels.com guest review
"Great location to shows and Times Square"
The room was very, very clean, comfortable. The bathroom was amazing.. I've never seen a tub that tells you how hot the water is. The service was beyond amazing. We got to the hotel early and was able to leave our bags at the luggage check-in until our room was ready. The location to the Intrepid, Central Park, Times Square, and Broadway shows was excellent. […] The view from the room was amazing. And if you are going to the David Letterman Show, the theatre is just around the corner. The Bistro made a mean Chai Latte too! Overall we will be back again. Read moreGenuine Hotels.com guest review
"Breath taking views of Central Park and the city."
Decent breakfast, Great location, mass transite close byGenuine Expedia guest review
"You must stay here!!!"
I did a ton if research on hotels.com before settling on this hotel. The hotel is on the smaller side but it's all completely and newly renovated. We traveled with "friends" from England and I asked for two rooms side by side and possibly an upgrade. The clerk was able to upgrade one room (I let my friends have the upgrade). The rooms are absolutely […] fantastic. Full kitchen with a DISHWASHER!!! Fridge, freezer etc. The ONLY complaint I have is that the breakfast room seating is limited and mostly couches and chairs which makes sitting and eating quite difficult. Other than that the breakfast they serve included everything anyone would possibly want!!!! Read moreGenuine Hotels.com guest review
booked this for my sister and her husband, as i knew it was a nice hotel. they were not disappointedGenuine Hotels.com guest review
Everything was GREAT!!! We definitely stay here again.Genuine Hotels.com guest review
Rooms way too small which don't make up for the view lots of pots and pans but you cant self cater because there is no hob -avoid this and stay at Residence inn Midtown EastGenuine Hotels.com guest review
"Great, new hotel near everything"
The staff was very friendly and accomodating. The room had a fantastic view of the city. The room was the average size of a NY hotel room (small), but was very modern and easy for 2 people to get around in. The only downside was that the sheets felt like paper towels and were not comfortable.Genuine Expedia guest review
"You never go wrong with this hotel!"
Great location, breakfast, comfortable.....and THE VIEW IS PERFECT! I was 54 floor... I loved it!Genuine Expedia guest review
"What an experience."
The room was beautiful, the facilities are very up to date and the service was the best I have ever had.Genuine Expedia guest review
Very close to every thing Blocks from the park, Times Square, On a subway line, High Floor Great view of the city. Rooms are New York Size but big enough. Rooms were very comfortable modern and room had a Kitchen Sink, Refrig Micro and Ice maker!!!! Plates we never used but could have been handy. Would recommend for any body. Oh yes Breakfast INCLU […] DED!!!!!!! Read moreGenuine Hotels.com guest review
"Excelled our expectations!"
Changed our reservations to The Residence Inn after reading previous reviews and VERY happy we did! The reviews were spot-on: fantastic views - we had two rooms on the 63rd floor, one overlooking Times Square, the other Hudson River. No excessive waiting for elevators. Two adults & two 18-yr olds & everyone was smiling. Rooms are compact & modern with […] everything we needed for a 3-night stay. Breakfast was great - selection covered everyones tastes. Very friendly staff. Best stay in NY (this was our 3rd visit) Read moreGenuine Hotels.com guest review
Easy check in. Room had many amenities. I was amazed at how much was efficiently stored in the kitchen area. Very clean roomGenuine Expedia guest review
The Residence Inn met my expectations for the stay. The staff was friendly and room itself was nice and had a great view. It was small, but it served its purpose. It's also a short walk away from Times Square. I would stay here again.Genuine Hotels.com guest review
"Good choice for getting around"
We really enjoyed the hotel. Very clean, very convenient to walk to Times Square or Lincoln Center (where we were heading). The staff was very nice. The room was a little small, but had the advantage of a kitchenette, which was handy since I had some special food requirements. Could have used a little more storage - but the bed and chair were both comfortable; […] the bathroom was very clean and had everything we needed. The only issue we had (and it was minor) was that the hotel did not seem prepared for the rush at Sunday breakfast - not enough food prepared, hard to get dishes/glasses. But since the next day was fine, figured this was just a one-time event. Read moreGenuine Hotels.com guest review
"Difficult to review......"
Difficult to actually review because we didn't actually get to stay at the Residence Inn. Wanted to splurge and try this hotel after reading the reviews. Booked a two night stay for myself and my two children in a room with a full kitchen and Central Park views (two double beds). Even called the night before and confirmed my reservation...arrived the […] next day to be told that the "hotel was overbooked" and we would be given two SEPARATE rooms at the Courtyard Marriott next door (owned by the same company) as they had only single bed rooms available even at the Marriott. As if this wasn't enough, the available rooms were on two separate floors.....NOT PLEASED. My children happen to be 17 and 19, but what if they had been much younger? Had to request a discount on the room rate and was promised by the front desk that this would occur (it was not substantial) and was told breakfast both days would be comped. The Marriott was very nice. The rooms were small but comfortable and nicely decorated. Had BF the next day and was told that only two of the meals were comped....really?! After returning home, I called Expedia as they were the ones would have to refund my room discount to find out the hotel never contacted them at all. It took several days, but Expedia did contact the hotel manager and get me the promised partial refund. I wonder how often this hotel "overbooks" and sends the overflow to the Marriott? It is obviously intentional and quite deceitful as well. Read moreGenuine Expedia guest review
"Best place I've ever stayed in NY."
Beautiful building, perfect location and absolutely stunning views. Staff was super friendly as well. We even had a movie shooting in the hotel (fair amount of celebrity sightings) but it didn't effect the services offered by the hotel. Amazing free breakfast.., yes, an actual hot breakfast with fresh cooked eggs and countless other options, buffet […] style. We just loved this place and will absolutely stay there again next time we're in town. Read moreGenuine Hotels.com guest review
"Clerical: Not so great. Hotel: Amazing."
The hotel itself was amazing. Rooms were in great condition, amenities plentiful, breakfast was wonderful and had a great view, fitness room had a very large sprawling floor-to-ceiling view of the city, etc. A++ on all counts. Had a few clerical issues with the actual hotel though. Firstly, their website/this page/all other info states every room has […] a bathtub in it. I booked the hotel for that reason, and even stated that preference in the comments just in case. My room did not have a bath, but the front desk was very accommodating and fixed this within 10 minutes. Second, my card was charged the full amount of the room a secondary time once I had checked out and left (after already paying through hotels.com), but it took very little time after the fact to ask the hotel to look into the charge, and reverse it when they found it was in error. All things considered, I would stay here again. Read moreGenuine Hotels.com guest review
"Best night ever!"
The room was pristine. The continental breakfast was wonderful. The staff was very friendly and on their toes. I would most definitely stay at the Residence again and again.Genuine Expedia guest review
We loved this hotel !!! The room was clean and comfortable. The view was great. We stayed in a double room with a view of Central Park on the 47th floor. The woman that checked us in personally took us up to the room to make sure it was acceptable. When we returned to the hotel after a day out someone was there to greet us and welcome us back. I never […] opened a door for myself all weekend! My dogs went with us and the hotel employees went out of their way to welcome them as well. If we had a question or needed help they jumped right on it. When we checked out, a bag was accidentally left behind and we called the hotel about it. Jenny went right up to the room found the bag and dropped it in the mail for us the next day. The only thing that I would complain about was the bed was too hard and the pillows too thick other than that it was great. I will definitely stay here again!!! Read moreGenuine Expedia guest review
"No complaints whatsoever"
Overall great hotel. Amazing view in any direction, the higher the floor the better, corner rooms are best (almost don't even need to visit Rock building/Empire state!) Included breakfast was great, beautiful eating area. Location is far enough from Times square that it's not busy but an easy walking distance. Nearby pubs are also great (3 monkey's […] has great food and vibe if you don't want to go far to grab food and drinks). Hotel staff were always courteous and helpful. Would definitely stay again and recommend to others. Read moreGenuine Hotels.com guest review
Spent 7 nights in New York and this hotel was just about perfect. Check in was smooth. We had a corner room and great views of the city. Loved Free Wifi Free Breakfast (and a great selection of food) The Kitchenette in the room The gym The area is also fantastic, near the subway, Times SQ, Central Park. Only negatives would be Elevator was very slow […] at times The shower while nice would cause water to leak out to the main bathroom. Used up most of our towels to stop this. Read moreGenuine Hotels.com guest review
"Central to everything"
Awesome Hotel!! Central to Time Square and Central Park. Hotel is really clean and staff are really friendly. Great views of the city if your high enough. Hotel also supplies breakfast!!Genuine Expedia guest review
"A great little find"
A lovely stay for our 40th wedding anniversary. The location was brilliant - just off Broadway and close to MMR, MOMA, Central Park and the Time Warner Centre. Small rooms - yes; but very well thought out and as we were out and about most of the time this didn't bother us. And a big bonus was the complementary breakfast. Don't expect a 5 star experience, […] but if you are a jaded user of hotels world wide [as I am] then this place ia a great change and really ticks all of the boxes! Read moreGenuine Hotels.com guest review
This hotel is just awesome. It is in a great location for everything NY has to offer. The hotel staff were always polite and helpful. The only downside I could find was the pillows were far too soft and even when we requested firm pillows they weren't any better.Genuine Expedia guest review
"Floor to ceiling view, even from bathroom"
The view from our room on the 49th floor, out over Central Park, was sensational, even from the bathroom. As with all NYC hotels, floor space is minimal, but facilities were brilliant, including the kitchenette in the room. The position of the hotel is good, within walking distance of many sights and subway distance from all others. Staff were friendly, […] polite and helpful when approached. Don't be put off by the bare and unwelcoming lobby. The beds, linen and decoration of the rooms are divine. There is a good laundry for guests' use and a gym. The gym is limited, as is the shop in the foyer. The only other down side is that during busy times you can wait 5 minutes for the lifts and it was often difficult to find a table in the breakfast room. The staff provided me with almond milk on request, but there are no gluten free breakfast options. Read moreGenuine Expedia guest review
From arrival to departure staff excellent nothing to much bother. Had problem with heating, reported on way out at 0900 back 3 hours later, heating fixed. Breakfast good, saved a lot of money by filling up for the day. Overall would certainly stay here should we returnGenuine Expedia guest review
不错不错Genuine Hotels.com guest review
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