Fantastic hotel with all necesary supermarkets around, great service, location if you want to be close to theatre district and Times Square also close to many subway routes.Genuine Hotels.com guest review
"A sweet spot in the heart of Manhattan"
New hotel, typical small NYC room but loaded w amenities (fridge, microwave, toaster) plus good free breakfast. Good bed, good linens and pillows. Excellent view. All in all a very good value for NYCGenuine Hotels.com guest review
Very Good!!!Genuine Hotels.com guest review
"Great location to shows and Times Square"
The room was very, very clean, comfortable. The bathroom was amazing.. I've never seen a tub that tells you how hot the water is. The service was beyond amazing. We got to the hotel early and was able to leave our bags at the luggage check-in until our room was ready. The location to the Intrepid, Central Park, Times Square, and Broadway shows was excellent. […] The view from the room was amazing. And if you are going to the David Letterman Show, the theatre is just around the corner. The Bistro made a mean Chai Latte too! Overall we will be back again. Read moreGenuine Hotels.com guest review
"You must stay here!!!"
I did a ton if research on hotels.com before settling on this hotel. The hotel is on the smaller side but it's all completely and newly renovated. We traveled with "friends" from England and I asked for two rooms side by side and possibly an upgrade. The clerk was able to upgrade one room (I let my friends have the upgrade). The rooms are absolutely […] fantastic. Full kitchen with a DISHWASHER!!! Fridge, freezer etc. The ONLY complaint I have is that the breakfast room seating is limited and mostly couches and chairs which makes sitting and eating quite difficult. Other than that the breakfast they serve included everything anyone would possibly want!!!! Read moreGenuine Hotels.com guest review
booked this for my sister and her husband, as i knew it was a nice hotel. they were not disappointedGenuine Hotels.com guest review
Everything was GREAT!!! We definitely stay here again.Genuine Hotels.com guest review
Rooms way too small which don't make up for the view lots of pots and pans but you cant self cater because there is no hob -avoid this and stay at Residence inn Midtown EastGenuine Hotels.com guest review
"You never go wrong with this hotel!"
Great location, breakfast, comfortable.....and THE VIEW IS PERFECT! I was 54 floor... I loved it!Genuine Expedia guest review
"What an experience."
The room was beautiful, the facilities are very up to date and the service was the best I have ever had.Genuine Expedia guest review
Very close to every thing Blocks from the park, Times Square, On a subway line, High Floor Great view of the city. Rooms are New York Size but big enough. Rooms were very comfortable modern and room had a Kitchen Sink, Refrig Micro and Ice maker!!!! Plates we never used but could have been handy. Would recommend for any body. Oh yes Breakfast INCLU […] DED!!!!!!! Read moreGenuine Hotels.com guest review
"Excelled our expectations!"
Changed our reservations to The Residence Inn after reading previous reviews and VERY happy we did! The reviews were spot-on: fantastic views - we had two rooms on the 63rd floor, one overlooking Times Square, the other Hudson River. No excessive waiting for elevators. Two adults & two 18-yr olds & everyone was smiling. Rooms are compact & modern with […] everything we needed for a 3-night stay. Breakfast was great - selection covered everyones tastes. Very friendly staff. Best stay in NY (this was our 3rd visit) Read moreGenuine Hotels.com guest review
Easy check in. Room had many amenities. I was amazed at how much was efficiently stored in the kitchen area. Very clean roomGenuine Expedia guest review
The Residence Inn met my expectations for the stay. The staff was friendly and room itself was nice and had a great view. It was small, but it served its purpose. It's also a short walk away from Times Square. I would stay here again.Genuine Hotels.com guest review
"Good choice for getting around"
We really enjoyed the hotel. Very clean, very convenient to walk to Times Square or Lincoln Center (where we were heading). The staff was very nice. The room was a little small, but had the advantage of a kitchenette, which was handy since I had some special food requirements. Could have used a little more storage - but the bed and chair were both comfortable; […] the bathroom was very clean and had everything we needed. The only issue we had (and it was minor) was that the hotel did not seem prepared for the rush at Sunday breakfast - not enough food prepared, hard to get dishes/glasses. But since the next day was fine, figured this was just a one-time event. Read moreGenuine Hotels.com guest review
"Difficult to review......"
Difficult to actually review because we didn't actually get to stay at the Residence Inn. Wanted to splurge and try this hotel after reading the reviews. Booked a two night stay for myself and my two children in a room with a full kitchen and Central Park views (two double beds). Even called the night before and confirmed my reservation...arrived the […] next day to be told that the "hotel was overbooked" and we would be given two SEPARATE rooms at the Courtyard Marriott next door (owned by the same company) as they had only single bed rooms available even at the Marriott. As if this wasn't enough, the available rooms were on two separate floors.....NOT PLEASED. My children happen to be 17 and 19, but what if they had been much younger? Had to request a discount on the room rate and was promised by the front desk that this would occur (it was not substantial) and was told breakfast both days would be comped. The Marriott was very nice. The rooms were small but comfortable and nicely decorated. Had BF the next day and was told that only two of the meals were comped....really?! After returning home, I called Expedia as they were the ones would have to refund my room discount to find out the hotel never contacted them at all. It took several days, but Expedia did contact the hotel manager and get me the promised partial refund. I wonder how often this hotel "overbooks" and sends the overflow to the Marriott? It is obviously intentional and quite deceitful as well. Read moreGenuine Expedia guest review
"Best place I've ever stayed in NY."
Beautiful building, perfect location and absolutely stunning views. Staff was super friendly as well. We even had a movie shooting in the hotel (fair amount of celebrity sightings) but it didn't effect the services offered by the hotel. Amazing free breakfast.., yes, an actual hot breakfast with fresh cooked eggs and countless other options, buffet […] style. We just loved this place and will absolutely stay there again next time we're in town. Read moreGenuine Hotels.com guest review
"Clerical: Not so great. Hotel: Amazing."
The hotel itself was amazing. Rooms were in great condition, amenities plentiful, breakfast was wonderful and had a great view, fitness room had a very large sprawling floor-to-ceiling view of the city, etc. A++ on all counts. Had a few clerical issues with the actual hotel though. Firstly, their website/this page/all other info states every room has […] a bathtub in it. I booked the hotel for that reason, and even stated that preference in the comments just in case. My room did not have a bath, but the front desk was very accommodating and fixed this within 10 minutes. Second, my card was charged the full amount of the room a secondary time once I had checked out and left (after already paying through hotels.com), but it took very little time after the fact to ask the hotel to look into the charge, and reverse it when they found it was in error. All things considered, I would stay here again. Read moreGenuine Hotels.com guest review
"Best night ever!"
The room was pristine. The continental breakfast was wonderful. The staff was very friendly and on their toes. I would most definitely stay at the Residence again and again.Genuine Expedia guest review
We loved this hotel !!! The room was clean and comfortable. The view was great. We stayed in a double room with a view of Central Park on the 47th floor. The woman that checked us in personally took us up to the room to make sure it was acceptable. When we returned to the hotel after a day out someone was there to greet us and welcome us back. I never […] opened a door for myself all weekend! My dogs went with us and the hotel employees went out of their way to welcome them as well. If we had a question or needed help they jumped right on it. When we checked out, a bag was accidentally left behind and we called the hotel about it. Jenny went right up to the room found the bag and dropped it in the mail for us the next day. The only thing that I would complain about was the bed was too hard and the pillows too thick other than that it was great. I will definitely stay here again!!! Read moreGenuine Expedia guest review
Clean and cosy rooms Excellent location in tidy neighbourhoodGenuine Hotels.com guest review
Markeys was really helpful with all my requestGenuine Hotels.com guest review
pros: the hotel is new and pretty roomy, with nice new appliances for the most part. appreciated having a bathtub. the views i can imagine are pretty good, although i was in the cheaper 'city view' room which meant i could just make out the central park from corner of the window. central location close to multiple metro stations. good free wifi service. […] some cons include: inconsistent service (one day they just forgot to service the room, and another i noticed the crumbs i left the day before were clearly still visible on the floor and chair, meaning they either didn't vacuum or did a very poor job of it), the noisy and touristy location (as central + convenient as it may be). overall i recommend the hotel, esp if u are keen on a good view and good amenities. Read moreGenuine Hotels.com guest review
"Ultimate room with a view!"
We booked this hotel as an alternative to the Ameritania hotel which we stayed at last year and is directly opposite. Another reason is yhat this is the tsllest hotel in the USA and were not disappointed when my request was granted for the highest room which came with incredible views of Times Square! Special thanks to Ashley the manager who made our […] visit to New York to get married even better! :) Read moreGenuine Hotels.com guest review
""King of the hill - top of the heap!""
Fabulous hotel. We were luck enough to be upgraded to a corner room on the 56th floor, with views of Central Park and the Hudson River, it was breathtaking! The room decor was modern and stylish with a tiny, fully equiped kitchen area, which we didn't really use because we ate out all the time. The bed was like floating on a swansdown cloud, just fab. […] We would have liked a tub in the bathroom but the shower was adequate. Complimentry breakfast was great, the only thing that spoiled it was the gready, pushy guests (all nationalities)! All the hotel staff were brilliant, friendly and very helpful - with a special shoutout for Steven on Reception. The location of the hotel was perfect on 54th/ Broadway, five minutes to Central Park in one direction and Time Square in the other - and two minutes to the 50th Street subway station. If you are dithering about staying at this hotel - don't - book now, you'll love it. We did. Read moreGenuine Hotels.com guest review
"Great location and Value for money in NY"
Our room on 48th floor was lovely with good views of the city. Breakfast was included in our tariff. There was plenty to select from although I would say that the cooked breakfast did not meet my expectations but I was very happy with the continental selection. We had a couple of maintenance issues beyond the hotel's control which were dealt with immediately. […] The hotel is quiet and the location superb. We would definitely stay there again. Read moreGenuine Hotels.com guest review
"Excellent value for Manhattan"
This hotel is great. Within touching distance of Central Park and Times square it totally amazed me that you could get this standard of service, amenities and overall quality for these rates in this location. My friends who live in New York all agreed. Stayed on the 44th floor so had great views/peaceful sleep. The staff are all really friendly and […] helpful and I couldn't fault the gym, bar, or buffet breakfast. I would highly recommend this hotel to anyone interested in staying in New York, I'll certainly be back at the earliest opportunity! Read moreGenuine Hotels.com guest review
I went on business trip for five days - hotel service, without too many smiles. It costs nothing to make a person feel special whilst far away from home. Room fantastic and complementary breakfast, excellent. Wifi vere good when it worked.Genuine Hotels.com guest review
I liked my room with a view and the hotel amenities so much I extended my stay. I had a captivating view of the Hudson river to wake up to. Could also watch the glorious Autumn sunsets over New Jersey. Breakfasts were a hearty and tastey start to the sightseeing day. Not a family style hotel which is what I liked a lot. Would definitely stay again. […] Mimi from Melbourne, Australia Read moreGenuine Hotels.com guest review
"Fantastic ultra modern"
Super modern with kitchenette / dishwasher. Free Wifi. Good location. 10 min walk from Times SquareGenuine Hotels.com guest review
Absolutely loved everything about this hotel. Couldn't fault anything.Genuine Hotels.com guest review
We were on the 65th Floor, View of the Hudson River & Time Square. The room was very comfortable. Convenient to Grocery Stores one Natural and one Regular Market. We had an issue on our last night with the air conditioner but taken care of in no time. Almost when we hung up the phone the maintenance man was there. The rooms are small but you really […] don't notice due to the comfort and decor of the room. Very modern rooms. Loved the shower. I rec'd everything that I was expecting and more. You MUST STAY AT THIS LOCATION!!! We loved it and will be back. Read moreGenuine Hotels.com guest review
Excellent room with a great view of the park from the 59th floor. Great location. We would definitely come back and stay again.Genuine Hotels.com guest review
Had a great 12 day stay in a corner room. Kitchen and bathroom were very clean and modern. We were on the 49th floor so little traffic noise. No noise from adjoining rooms. Wall of windows overlooking Central Park to one side and the river on the other. With 3 kids, complimentary breakfast was a huge time and money saver. Perfect location steps away […] from Times Square, Central Park, theatres and Fifth Avenue shopping. Front desk staff very helpful. However, Housekeeping was inconsistent. Some days great, other times pillows left on the floor and no refills on toiletry items. Otherwise it was a great home base for our New York vacation. Read moreGenuine Expedia guest review
"Nice hotel just up from times sqare"
Arrived after a very scary drive in New York cab from airport, checked in 3 hours before check in with no problem. Room was great everything we needed, near to all.breakfast included was basic but good as long as your early.Genuine Expedia guest review
"Very Quiet Hotel in the Heart of Manhattan"
This hotel is highrise and new in 2014. We chose this hotel very carefully as we like noise and bustle in the city but peace and quiet in our hotel room. It did not disappoint us. We were on Floor 47 room 4706 and looked over Times Square. The mini kitchen is excellent with fridge, freezer and dishwasher with all the crockery and utensils. This saved […] us money on expensive restaurant meals. The breakfast is included and very good starter for your day with a roomy floor to ceiling window seating area and computers and TV screens. Great air con too as we were there in Aug 2014 Read moreGenuine Hotels.com guest review
Perfect location, staff excellent, huge windows with central park view, beautiful room, great breakfastGenuine Expedia guest review
Just near Times Square and Central Park and away from most of the chaos.Genuine Expedia guest review
"Pretty Good Deal."
What i paid for a beautiful time square view compared to all the rest of the hotels was in my opinion a pretty good deal. I was offered a free upgrade for a bigger room with time square view instead of the regular room with city view only. All in all a good newly constructed hotel with good service and helpful people. Breakfast was included nothing […] out of the ordinary but good food. Basically what i wanted was to live in heart of NYC with a beautiful view high up. I got all that and at a pretty good price. Read moreGenuine Hotels.com guest review
"Awesome!! Close to Central Park and Times Square!!"
This was a great place to stay for 5 nights on our first visit to New York. We stayed on the 55th floor in a City view room. Buffet breakfast and wifi inclusive. A great guest laundry $1.75 per load, awesome when you are away for long stays. Highly Recommended!!!!!!Genuine Expedia guest review
I can't fault this hotel in any way - perfect location, excellent service and the most amazing views. We were on the 63rd floor (just a basic room, but we requested a high floor and they were happy to oblige) and spent hours just sitting watching the city below us. Slept with the curtains open so we could wake up to the sunrise over the river. Would […] highly recommend this place to anyone, and hope to return asap. Read moreGenuine Hotels.com guest review
Great place to stayGenuine Hotels.com guest review
Perfect location. Amazing room with a stunning view of Times Square, the city and the river! Will definitely stay there again!Genuine Expedia guest review
"Good Location,not quite there yet"
Very close to theater district, Midtown and of course Central Park.However the room I stayed somehow had a residue of cigarette smell.I didn't realize on the first night,but it's getting worse & it seemed like the small came from air duct above the headboard. It was really odd because this hotel was supposed to be under non-smokng policy and if you […] break that rule you'd be charged for $250 for recovery.Hotel staff was kind enough to offer us another room,which was slightly smaller setting,no bath tub with great view.Something good,something not so good,but I was happy over all.Just before I checked out,I had power cut.Electrician was working on the floor I stayed,he knew there was a problem,but he could not do anything.Bathroom was too dark to check if I left something behind(I actually did leave my stuff there),phone in the room was not working,safe I thought I couldn't take my valuables out.It turned out working ok to take things out,but I wasted 10 min to figure out what was going on, on the day I check out. Having a bit of a drama is the fun part of a trip,but it is bit shame considering the amount we paid for staying this hotel. Read moreGenuine Hotels.com guest review
"ALL GREAT! HIGHLY RECOMMENDED!"
We stayed in the hotel for 10 nights.Everything was perfect...Nice breakfast,comfy big bed,excellent view for Time Square and Hudson River(we had corner room on 66th floor),room service-great...Walking/short distance to Central Park,Times Square,Rockefeller Center,subway stations.... To reach Empire State Building takes 20 mins walking. Lovely,new and […] modern hotel. We would stay there again for sure!! Read moreGenuine Hotels.com guest review
"Awesome Hotel in NYC"
Views from room were fanatstic able to see Central Park and Time Square offering visitors to NYC a great opportunity to see and experience the green oasis in the middle of such a busy city, as well a brief walk in the other direction takes you to the busy Times Square and the tv studio on the street in the early morning! While shops are all round you […] 5th Avenue amazing to wonder along (gentlemen guard your credit cards or your other halves could spend spend and spend!) There are also numerous eateries within easy walking offer a delightful choice of gastronic experiences.The Hudson river offers a delightful choice of entertainment from boat trips to museums with space shuttle and a selection of planes. A short taxi ride to Ground Zero is an emotional experience but needs to be done to try to take in the devistation and loss of life that happened there. Not far away is the Jewish building to comemorate the loss of so many people during the World War, from this location you can turn around and see the Statue of Liberty in all her glory. Returning to midtown along the Sky Line is terrific as it gives another level of perspective, not forgetting the Chelsea market. Read moreGenuine Expedia guest review
"Good location, good staff, good hotel."
Good hotel in a great location. Complimentary wifi and breakfasts a bonus. Staff always helpful and friendly. Only complaints would be small room size and "loud sheets", but these are minor and we still had a good stay.Genuine Expedia guest review
"Excellent base for visiting Manhattan as tourist"
Only a short stay (4 nights), but an excellent experience.Genuine Expedia guest review
"Residence inn marriott is a great hotel"
Hotel is lovely great location, really nice room great views , breakfast really nice really helpful staff would stay here againGenuine Expedia guest review
"Great hotel close to Times Square and Central Park"
The Residence Inn was the nicest hotel we have stayed at in New York. There was actually room to move around and the kitchenette facilities were nice to have. We were only minutes away from Times Square, Central Park and Broadway theatres. The hotel staff was very friendly and helpful. Breakfast was included and had many hot and cold items. I would […] definitely recommend this hotel and will stay here again. Read moreGenuine Expedia guest review
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