"Missing a few things"
Was a very nice hotel but for the money would have expected A/C. I know it's location and it's Europe but I have stayed in cheaper with A/C. It was warm during my stay. Would be good to have a fitness center of some type. Then a lastly a list of restraints around would be good if I didn't want to take a taxi. However it was still a very nice hotel and […] would recommend to anybody that these are not important. Read moreGenuine Hotels.com guest review
"Very comfortable hotel despite no air-con/fan"
Close to brand new hotel with spacious rooms and state of the art facilities. Comfortable bed (pillows a little too large) with good quality linen. Lighting was great, TV was state of the art with Internet however no English channels which was disappointing. The outside shutters were a very good idea because it was 30 plus degrees on the 2 days I was […] there and without air-con it meant I was a able to shut out most of the heat. I didn't have breakfast but it was offered for 20 Francs but from what i saw that was rather excessive with only a continental spread on offer. There are restaurants and shops within 10min walk and public transport is reliable and frequent close by. Definitely recommend as it was a good price and location. Read moreGenuine Hotels.com guest review
"Trevligt hotell lite utanför city"
Bodde två nätter på The flag. Plus för renlighet, fräscht och prisvärt jämfört med övriga hotell i Zürich. Lugnt område. Minus att det ligger en bit från city, tar ca 10-15 min med spårvagn. Dock nära till hållplatsen Kapelli. Minus också att det inte fanns aircondition, var över +30 när vi var där. Frukosten var ok för 20 franc.Genuine Hotels.com guest review
"The Flag Altstetten"
new hotel, in walking distance from the train station on the s-bahn network of Zurich, free nespresso coffee in the roomGenuine Hotels.com guest review
"Bien pour séjours professionnels"
Hôtel très récent situé dans un quartier assez éloigné du centre-ville, mais calme et à proximité de commerces et des transports publics. Cet établissement est à mi-chemin entre l’hôtel et l’appart’hôtel, à savoir que la réception n’est pas ouverte en permanence (un automate permet le check-in en dehors des heures d’ouverture), la chambre dispose d’une […] machine à café, d’un évier et d’un frigo (mais pas de plaques de cuisson ou de four à micro-ondes), et le ménage n’est pas fait tous les jours. Un buffet de petit-déjeuner est disponible dans le hall, mais je ne l’ai pas testé. La salle de bain est richement dotée en serviettes et savons/gels douche/etc. La chambre dispose également d’un coffre-fort, malheureusement beaucoup trop petit pour y laisser un laptop de 15 pouces… L’insonorisation des chambres est excellente, par contre l’éclairage est assez « agressif ». Le wifi est gratuit et rapide (et pour cause, la borne est dans la chambre). A mon avis, le plus gros bémol est l’absence de climatisation. Il peut donc faire TRES chaud dans les chambres et en été, vous n’aurez pas besoin de l’épais duvet pour dormir... Malgré tous ces petits défauts, cet hôtel est un bon choix pour des courts séjours professionnels. Read moreGenuine Hotels.com guest review
alles, wie das angekündigte kostenfreie Wasser kostet extra. Kaffee extrem teuer. Betten sehr klein, Lage des Hotels ungünstig, da an einer Hauptverkehrsstraße gelegen; Zimmer nicht gut gereinigt; Zimmer sehr stickig. Servicequalität war nicht gut, da Desinteresse gegenüber dem Kunden gezeigt wird.Genuine Hotels.com guest review
Moderne, bon emplacement mais pas de climatisation.Genuine Hotels.com guest review
Die moderne und helle Einrichtung des Hotels ist ein absoluter Pluspunkt. Dazu kommt, daß die Zimmer sehr sauber sind. Ausgestattet war das Zimmer sogar mit einem Kühlschrank und einer Espresso Maschine. Das Preisleistungsverhältnis ist hier wirklich gut und ich emfehle das Hotel gerne weiter.Genuine Hotels.com guest review
"Das "The Flag" in Zuerich, immer gerne wieder ...."
Mir hat die Einrichtung und der Komfort des Zimmers im "the Flag" sehr gut gefallen. Das Hotel liegt verkehrsguenstig und auch das Servicepersonal war sehr zuvorkommend. Das Auto musste man nicht - wie sonst bei anderen Hotels ueblich - nachts im Freien stehen lassen, sondern es war in einer Hoteleigenen, abgeschlossenen Tiefgarage geparkt. Insgesamt […] fuer mich ein tolles, modern eingerichtetes Hotel, bei dem der sehr gute Gesamteindruck auch noch durch die fuer Zuerich angenehme Preisgestaltung unterstrichen wird. Read moreGenuine Hotels.com guest review
Sehr gut :) Das Bett war einfach ein Traum! Schon fast zu gemütlich um die Zeit draussen zu verbringen! Ansonsten war das Zimmer wirklich in einem guten Zustand: sauber, groß genug für eine Person, Balkon und es gab sogar ein Fernseher mit Internet!Genuine Hotels.com guest review
very clean, easy check-in process, free coffee and internet, a comfortable bed even a balcony, what else do you want? easy 5 minutes walk to train station in Altstetten, from there it's easy and fast to go to Zurich main station, or take a bus. I'm coming back!Genuine Hotels.com guest review
The first contact I had after booking was emailing the hotel about parking, and they were extremely helpful. I would however, agree that the hotel can be hard to spot as there is no easily visible sign. At check in, the staff spoke very good English and could not have been more polite. My room was large, well decorated and extremely clean. Although a distance outside the city centre, it is a 20 to 25 minute walk in, so, it's not a huge chore to get into the centre. Room was very quiet at night, the bed was comfortable and the staff could not have been more helpful. Very affordable and the small touches like a Nespresso machine in the room are nice. Would definitely stay again.
"why can't others be like this?"
06/13/14 Steven W Berkshire, United Kingdom
First the negative- Do your research on how to get to the hotel- I arrived at Alstetten by train and walked past twice without seeing the hotel. Maybe a sign on the road would be a nice idea. Once found-check in was easy- friendly staff- very clean shared reception/communal/breakfast area. Room was spacious and very clean and modern with a small balcony in a very quiet area (even though on a main road). Why though a single small (but very comfortable) bed when there was more that enough room for a double?. Some really nice touches all in all. Want a drink late at night? (there is nothing local that I could find) then downstairs is a well stocked vending machine. Would I stay again?- 100% yes- much nicer than say some of the major chains in the city centre although you must calculate taxi costs as an extra. Well done The Flag.
"All you could ask."
06/09/14 MengFang Hsinchu, Taiwan
Very nice "Big" and clean room, everything look new. I arrived over 9pm, and there were no one in the front. I had to check in with machine at the front door, but it was ok. I was just only wondering if there is a problem who I should reach. This Hotel locates away from main station, although there is a Tram runs to Hotel, but I was dropped in the mid-way due to Tram accident. They told me it happends often. I walked 15 mins to get to hotel at 9pm, and the whole way, only a few people I saw on the street. If you stay here, you might consider to get back to hotel earlier.
"Terrible Experience - basic hygiene!"
06/05/14 James K London, United Kingdom
I visited The Flag again as my first experience had been positive, yet this time it fell well below expectations. The towel in my bathroom had been used extensively by a previous guest as loo roll - needless to say this was not a pleasant revelation when getting out of the shower. I took the towel to the front desk and explained how concerned I was, to be met with the response "what do you want me to do about it?" and they told me to take the towel to the laundry! I asked to speak to the hotel manager, and was told he is not based at the hotel and would be visiting later. Once I finally tracked the manager down at the hotel later he explained "We outsource our laundry and so we cannot be responsible for the condition it is returned to us - do you expect us to check hit all?" No apology offered, nothing but rudeness. It would appear their policy of not cleaning rooms every day is something guests should be very aware of.
A tram stop nearby, 14mins to city ZurichHB. Friendly staff. Very clean rooms, unique design. Cutlery to use and Nespresso & tea making facility. Coop mini mart by tram stop only a block and half away, 3mins! Often back best value for money for solo or family!
"great budget hotel, suitable also for business trips"
05/26/14 Yelena B Netanya, Israel
i stayed at the hotel for 3 nights (thu.-sat.) & payed 204 CHF (incl. city tax of 2.5 CHF). the price doesn't include breakfast, which costs another 20 CHF per day. the location: the Flag hotel is in the northern part of Zurich city, called Altstetten. it's 15 min. by train from the Airport. & it's 10 min by train from the main station (Zurich Hauptbahnhof) & the city center of Zurich. the hotel is about 15 min. walk from the Altstetten train station. near the hotel you can find all kinds of public transportation - buses & trams, which will take you to the city center. so location-wise it's very convenient to get anywhere you need. also, in a walking distance you can find supermarkets like Migro's & Coop & get everything you need. the room: the room is clean, spacious. it has free wi-fi. they clean the room & change towels once in 3 days, if you stay more than 1 week, they will change the bed sheets once a week. if you're in need of more towels, you can always ask at the reception. in the room there is also a small kitchen, with a Nespresso coffee machine, cutlery, glasses... the bathroom is nice & clean - really no complaints there. the service: i checked in & checked out in a matter of minutes, everything was polite & quick. during the night there is no concierge, so you can get in & out on you own with the help of your room code (no room keys or cards). another thing - you can check in the hotel at night, even with no reservation, with the machine outside the hotel - like a parking ticket machine. very high-tech :-) they define themselves 2* premium, but i would say they are solid 3*! & comparing to other budget hotels, they are cheaper.
"NOT WORTH FOR YOUR MONEY"
05/07/14 THEGZM Istanbul, Turkey
Seeming a very nice hotel from internet site, from booking or trip advisor. We stayed there 5 days and only the place of this hotel was nice. They dont have seperate beds in the hotel; they are changing sheets after 7 day, too bad; housekeeping coming every 3 days and when she came she just put toilet papers and thanks god that she took the garbage, she didnt clean room, she just wash tea cups with water cuz i saw coffee remains in the cup and she didnt even order the bed!; in the bathroom there is no shower pan, so if u wanna have a shower in the mornings everywhere wet! and cleaning lady coming every 3 days, so u ve to clean the shower;welcome desk are just listening you and saying ok but they are not interested with you, they never cared us, we wanted to talk with manager but this hotel has a invisible manager, we never saw him/ her to talk about our problems; weekends after 16:00 nobody is at hotel, they are not working, so at night you are alone at hotel, nobody at welcome desk. If anybody comes for late check in, she/he has to do alone with the machine near the entrance; The information paper inside room is written German, so u need a translator to understand whats written there; when we spoke about our problems they said we are 2 star hotel and later and this is not an excuse for a hotel i think. This is not a hospitality, hotel workers should study about hospitality management and they can act and speak much better with the customer.
"The good and the bad"
04/27/14 Adam P Clearwater
The hotel itself is nice. Comfortable rooms, descent sized, nice shower and bathroom etc. The location is a little ways off, but if you need to be in the area it's workable (there were other hotels nearby right on the Tram line to the Central Station (Hauptbahnhoff) which might be more convenient if needing to go there). The bad was that the rooms never got cleaned. I was there for 3 days, and I didn't know to expect that, so left the towel on the floor and never got a fresh one. They gave 3 coffee fills and 1 bottle of water for free upon arrival (which was appreciated), but in 3 days there didn't replace them either. If you arrive late, there is noone to check you in, but they have a machine which you can use. I think for 1 or 2 nights is nice and comfortable if you're willing to not have the room cleaned, but for longer might be problematic.
"Good value and comfort in Zurich"
04/04/14 1stClassLounge Amsterdam, The Netherlands
Everything is pretty comfortable and easy at this hotel. Nice, clean, fresh rooms with good toiletries, free WiFi, cute little balconies, and a Nespresso machine. Free fruit and fresh water all around the hotel (front desk, on each floor) is a nice touch. Small kitchenette in the room means you can just go to the grocery store and stock up on snacks, breakfast items, etc. Staff are friendly and helpful. About the location: sure this is not the center of Zurich, but you are at most a 10 minute walk from Altstetten station, which if you are flying in, is closer to the airport than the Hauptbahnhof, so this is convenient. Also plenty of buses and trams around to get you into the center. I don't find the location a problem as some other reviewers have. And you can't beat the price for Zurich, where in the center even the biggest dive can charge a fortune. This place is clean and nice and I don't mind taking the bus for a short journey to get to the center of things. Housekeeping only comes every 3 days but the staff were very clear if I needed anything to just get in touch and this was fine for me -- in fact better since I usually put my room on "Do Not Disturb" because I don't need my towels or linens changed every day. I'd stay here again on my next trip to Zurich.
"Much too expensive"
03/21/14 Davidp_10 Tel Aviv
Nice and clean hotel,style ibis ,meaning no much of amnesties ,room is small bad is small and tough. I would expect to be similar price to Ibis low cost,but it is more like a 4 star hotel On top it is not in the center at all
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