All hotels in Basel, Switzerland
1 room, 2 adults
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Münzgasse 12, Basel, BS, 4001, Switzerland, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 143 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"You won't go wrong here!"
This hotel is top notch! Staff was very helpful from directions to common knowledge. Breakfast was delicious and the area is very close to the center of the city and easy to get around. You won't go wrong choosing Hotel Basel.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Kathy S Thank you so much for your frindly words. We really do like! Hope to see you soon again. Best regards Your Hotel Basel Team
2 night romance trip Aug 23, 2015
Kathy S
US
5.0 / 5Outstanding
"Great place to stay in Basel"
We had a great stay. The hotel was in a great Old Basel location, the staff was friendly and efficient, the room was clean and comfortable. A great deal for the price. I'll stay there again if I go to Basel.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you for your frindly comment. We like that very much. Hope to see you soon again. Best regards Your Hotel Basel Team
2 night romance trip Aug 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Best spot in town."
Best location in Basel, you can not get more central. Great clean rooms. Amazing breakfast in a great space. Minibar in room is complementary, which I think all hotels should do. The staff is very friendly and helpful.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear John Thank you so much for your nice comment. We like! Best regards Your Hotel Basel Team
1 night romance trip Jul 19, 2015
john
US
5.0 / 5Outstanding
"Centrally Located"
The Hotel Basel is located in the center of old town Basel, a perfect location. The hotel has an old wing and a new wing, both renovated in a contemporary style. We were in the renovated old wing in a large room with the original windows and rafters. I can't speak about the new wing except that we were told the rooms are a little more standard and the same.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Ellen Thank you for your rating. That does help us and future guests a lot. Best regards Your Hotel Basel Team
1 night romance trip Jul 8, 2015
Ellen
US
4.0 / 5Excellent
"Hotel Basel -"
We enjoyed our stay. The front desk was great and was willing to help with our transportation questions. We also had dinner at their restaurant and the food was ok and a little pricy. The AC in the room didn't work very well and was sub-standard.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear TERRY thank you very much for rating us. That does help us a lot. Best regards Your Hotel Basel Team
1 night romance trip Jun 30, 2015
TERRY
US
4.0 / 5Excellent
"One night stay following Rhine River cruise"
After a week in Amsterdam and a week-long cruise down the Rhine, we opted to stay one night in Basel, the final destination, and we were very glad we did. Basel is a really lovely town, and Hotel Basel was a very nice place for our last night of holiday. Very friendly front desk staff explained that we received a one-day transit pass free with our stay, which enabled us to hop on and off the quaint trams (even though almost everywhere you want to go is in walking distance). Free Wifi worked very well (especially after a week of slow Wifi on the ship). And they offered a complimentary glass of prosecco or wine in the hotel restaurant--a nice touch. Also, the initially-stocked soft drinks and water in the fridge in the room were complimentary, and there was a chocolate on our pillows. Room rate was about $170. Considering how expensive Switzerland is (drinks and meals), we thought the room rate was appropriate to the level of hotel and service. Bathtub is very slippery, and you need to request a mat if you feel the need--I recommend you do it. Room foyer and door to bathroom are very narrow, which I found odd. We ate at an Italian restaurant located on the street behind the hotel, and the food was outstanding.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Richard Thank you so much for your detailled comment. We do appreciate that very much. Hope you had a good return and we see you soon again. Best regards Your Hotel Basel Team
1 night romance trip Jun 5, 2015
Richard
US
5.0 / 5Outstanding
"Great hotel in a great location"
The hotel covered every detail and the staff could not have been more accommodating. The location was withing walking distance of good restaurants and tourist destinations. Access via public transportation to and from the airport and train station was easy and inexpensive.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear David Thank you so much for your nice comment. We do appreciate that very much. Best regards Your Hotel Basel Team
1 night romance trip May 14, 2015
David
US
5.0 / 5Outstanding
"good experience"
We enjoyed the building, its location -- easy access to transit, charming streets, great neighb0rhood character.
Genuine Expedia guest review
Response by Hotel Basel
Thank you very much for nice comment. We do appreciate that very much. Best regards Your Hotel Basel Team
Other trip Jun 1, 2015
blake
US
5.0 / 5Outstanding
"May 21-23 review"
We liked Hotel Basel very much. It's location was,great. The chocolates on our pillows the first night were a nice touch.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you so much for your nice comment. We do appreciate that very much. Best regards Your Hotel Basel Team
2 night romance trip May 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel"
Excellent location. Staff, warm, friendly, and very helpful! A wonderful hotel experience.
Genuine Expedia guest review
Response by Hotel Basel
Thank you very much for your nice comment. We do appreciate that very much. Best regards Your Hotel Basel Team
Other trip May 15, 2015
tom
US
5.0 / 5Outstanding
"Great hotel and location"
From the minute we arrived to when we left it could not have been better. The location is close to shopping, restaurants, and transportation. They g gave us a transportation pass for trams and it was easy to use. The hotel personnel were professional and courteous. They let us check in early. Excellent. Five stars to them.
Genuine Expedia guest review
Response by Hotel Basel
Thank you so much for your lovely comment. We Like! See you next time. Best regards Your Hotel Basel Team
Other trip May 14, 2015
Pam
US
5.0 / 5Outstanding
"Lovely but expensive city"
really enjoyed the stay at the hotel. Great location and very friendly helpful staff
Genuine Expedia guest review
Response by Hotel Basel
Thank's for your lovely comment. We do appriciate that very much! Best regards Your Hotel Basel Team
Other trip Apr 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Best hotel overall in Basel"
Hotel Basel is the best combination of location, neighborhood, comfort, dining options in Basel. Not on the Rhine, but instead in a lovely little neighborhood one block from the Marktplatz surrounded by shops and great casual dining options. The hotel's own food is also pretty good. Excellent Front Desk. For Basel the rooms are spacious while keeping the traditional Swiss feel of wood panelling and tank-like doors. Baths are "efficient" but might be cramped for some. Excellent beds. The usual HVAC issues - the air seemed neither warm nor cool no matter how you set it. Ask for higher floors - the street noise (cafe chatter, not trucks) echoes around the narrow alleys.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you that you rated us. We do appreciate that very much. Best regards Your Hotel Basel Team
4 night business trip Apr 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Hotel Basel"
I have nothing bad to say about this hotel. It is a great hotel in a great location! To put it into perspective, Basel is not the largest city in the world, so the hotel suits the character of the city, so don't be surprised about room size! Staff were wonderfully friendly and hotel restaurant serves very good fare. Overall a big thumbs-up to this hotel and fully recommended for future stays.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Gilbert Thank you so much for your nice comment and your recommandation. That will help us and other guests. Hopefully you will be back to Hotel Basel soon! Best regards Your Hotel Basel Team
1 night romance trip Apr 4, 2015
Gilbert
US
4.0 / 5Excellent
"Excellent location and staff"
Appreciated the friendliness and professionalism of the staff. The breakfast buffet was very good. The rooms could have been better furnished - very spartan.
Genuine Expedia guest review
Response by Hotel Basel
Dear Guest thanky ou for leaving a comment about us. We do appreciate that very much. Best regards Your Hotel Basel Team
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Old town Basel's best"
What a fun place at the holidays! The town was brightly lit, and this hotel was covered with Christmas lights and bows and trees. They made extra effort to offer treats like free mini bar, chocolate bonbons on the pillows, etc. It's a great place with a very good restaurant as well.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Terry Thank you so much for your frindly words. We do appreciate that very much. Best regards Your Hotel Basel Team
1 night family trip Dec 31, 2014
Terry
US
5.0 / 5Outstanding
Unbeatable central location; rooms are small but comfortable and well furnished
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
"A Good Choice"
Our 2 nights at this hotel were comfortable, the staff was attentive and helpful. Restaurant and breakfast buffet not the same as U.S. standards but still good. Location was a short walk off the main street where buses and trams were always available. Overall I would recommend this hotel.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Gary Thank you that you took the time to rate us. We do appreciate that very much. Best regards Your Hotel Basel Team
2 night romance trip Oct 2, 2014
Gary
US
3.0 / 5Good
"very small rooms for 4 stars"
great location, very small room for the cost and the supposed 4 stars, extra charge for bkfst
Genuine Hotels.com guest review
Response by Hotel Basel
Dear guest Thank you that you posted a comment on Hotel Basel. We know our rooms are not super spacious - but we are situated in the historical part of old town and space is limited. Best regards Your Hotel Basel Team
3 night business trip Oct 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Best of Basel"
Excellent location in old town within walking distance of major historical attractions, shopping, and restaurants. Hotel price includes a transit pass for the duration of your stay and free drinks from the mini bar. Hotel staff are very friendly and helpful. Rooms are quite large and well appointed for European standards. You can't go wrong with this choice.
Genuine Hotels.com guest review
2 night romance trip Oct 6, 2014
John
US
5.0 / 5Outstanding
"My be Basel favorite"
Wonderful.easy commute to train station. Tons to do and see within walking distance. Great staff
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
Thomas
US
3.0 / 5Good
"Nice Hotel but not the Banks Mansion"
Unfortunately, we had stayed at the Banks Mansion in Amsterdam prior to checking in to the Hotel Basel. No comparison as to how friendly and warm the management of Banks Mansion were compared to Hotel Basel. No complimentary wine/cheese bar, breakfast, etc. Nice enough place and staff but not as friendly and warm.
Genuine Expedia guest review
Other trip Sep 12, 2014
David
US
5.0 / 5Outstanding
"Like a home right in the center of Basel"
Very nice experience staying here. I stayed here after a couple of weeks at one of the big hotel chains near SBB station and definitely the hotel Basel makes you feel like home. So I stayed there every time I come back to Basel on business. The staff is also great to deal with; nice restaurant; very comfortable and modern / clean rooms and surrounded by all restaurants and old touristic town. Highly recommended.
Genuine Expedia guest review
Other trip Sep 10, 2014
Tony Piedras
US
5.0 / 5Outstanding
"Wonderful hotel right in the center of the city."
THIS WAS A PLEASING SURPRISE IN THE CENTRAL AREA OF BASEL. 1 BLOCK TO THE CITY MARKET AND THE TRAM CENTRAL STOP. HOTEL Offerred us FREE TRAM PASSES DURING OUR STAY. The Central train station was only 4 stops from the hotel and only took minutes to get there. Bed was a little firm for our comfort, but everything else was just wonderful. Would absolutely recommend this hotel.
Genuine Expedia guest review
Other trip Sep 9, 2014
Sandi
US
5.0 / 5Outstanding
"Excellent Choice"
Excellent location; extremely helpful staff. Highly recommended.
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
Paula
US
5.0 / 5Outstanding
"VERY nice hotel !"
Location is great, right in the downtown, modern facilities, Very clean, staff is Great plus all amenities including the restaurant and food are very good. Planning on staying at this hotel on ally future trips to Basel
Genuine Expedia guest review
Other trip Aug 1, 2014
Tony Piedras
US
5.0 / 5Outstanding
"great location"
Not the fanciest hotel in town but everything was fine and the location was great. The questions in the survey are skewed for good ratings--for instance, no questions about food--but we had a good experience there. The front desk staff was very friendly, the restaurant unpretentious, but not cheap, the breakfast was surprisingly good. Nothing fancy about this hotel but it was fine and the location can't be beat.
Genuine Hotels.com guest review
1 night trip Jul 20, 2014
JCharlton
US
5.0 / 5Outstanding
Great location for walking around. Lots of little nice touches and the staff was very helpful.
Genuine Expedia guest review
Other trip Jul 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to city central"
We were looking for a clean hotel for a one night stay after our 14 day river cruise and the Hotel Basel was perfect. It is centrally located, and near trams and great places to eat. The hotel staff were friendly and very helpful. We would highly recommend Hotel Basel.
Genuine Expedia guest review
Other trip Jul 8, 2014
Rob
US
5.0 / 5Outstanding
"Excellent hotel"
First off, loved the hotel and the location. The staff was the best and the breakfast was delicious. Really staff was all so pleasant and helpful, that was a nice change from some other places. We only stayed there one night but are thinking of going back next summer. Our room was very modern - I'm not much of a fan of modern furnishings - but still comfortable.
Genuine Expedia guest review
Other trip Jun 27, 2014
Shirley
US
5.0 / 5Outstanding
One night stay before a Rhine River cruise. Excellent location to see and walk around Old Basel. While room was on the small side, it was comfortable and the staff was great.
Genuine Hotels.com guest review
1 night trip Jun 14, 2014
Esfesq
US
4.0 / 5Excellent
"Hotel Basel is a good choice logistically."
The hotel is strategically located in Base. They provide tram tickets right when you get there. They will hold your bags while you travel to Budapest (big deal this). Their internet is strong and they give you codes that should work at some places throughout the city. They are right in the middle of downtown. Overall, a good place to stay and great base logistically.
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
Spacious room, good restaurant, inadequate AC on hot days.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Elaine thank you for your frindly words. We appreciate that very much. Best regards Your Hotel Basel Team
2 night romance trip Jun 11, 2014
Elaine
US
5.0 / 5Outstanding
"Loved the hotel and staff; fabulous location."
2 minute walk to the central square and market place. Restaurants and cafés in every direction. Rooms are small, but clean, modern, and comfortable. Staff was very friendly and helpful.
Genuine Expedia guest review
Other trip Jun 9, 2014
B
US
4.0 / 5Excellent
"Overnight in Basel"
Very nice location, and a nice value
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Walter K thank you for your frindly words. We appreciate that very much. Best regards Your Hotel Basel Team
1 night trip May 25, 2014
Walter K
US
5.0 / 5Outstanding
"Best of the Best !"
We ran into a lady in Lima Peru who lived in Bosel. She told us all her family and friends that come to vist her stay there. We arrived early after leaving a Viking River cruise. The gentleman at the desk had a room ready and went into great detail about the hotel, free Wifi and and a free 3 day metro pass. Wonderful room, clean, and a nice comfortable bed. Great location for restraunts and shopping I would not stay anywhere else.
Genuine Expedia guest review
Other trip May 26, 2014
Mike
US
5.0 / 5Outstanding
"This is a great Business or Personal Travel Hotel"
This is a great Business or Personal Travel Hotel located in the heart of the old city. I rated it highly for within its own class not against Hotels such as the Three Kings. It is good value for money. I am originally from Basel and use it for my visits.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you so much for your nice comment. That will help us and other guests. Hopefully you will be back to Hotel Basel soon! Best regards Your Hotel Basel Team
1 night trip May 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in the old city"
We arrived in Basel early, but we were able to get into our rooms immediately. The location is in the Old City, so we could walk out the door and walk the streets to the many sights and walk along the Rhine. Staff is very cordial and helpful. The hotel manager stopped by twice to be sure we had everything we needed. Would definitely stay there again.
Genuine Expedia guest review
Other trip Apr 16, 2014
Brenda
US
4.0 / 5Excellent
"Business Trip"
The hotel is very well located, rooms are spacious (under Basel standards), staff was quite friendly, wonderful breakfast and fast (free) wifi. I would stay here again.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Mike thank you for your frindly comment. We appreciate that very much. Best regards Your Hotel Basel Team
2 night business trip Mar 13, 2014
A Traveler
US
5.0 / 5Outstanding
"excellent hotel at a great price"
great breakfast as well, great staff
Genuine Hotels.com guest review
1 night business trip Dec 16, 2013
Brian
US
5.0 / 5Outstanding
"Heart of Basel"
This was an awesome experience!!!! Very friendly, beautifuly decorated for Christmas, free transportation pass, free welcome drink in the bar/lounge, free beer and soda in the mini bar!!!!!! What more could you want!! Very close to the airport... we will stay at the Hotel Basel again!!
Genuine Hotels.com guest review
1 night trip Dec 8, 2013
Beth
US
5.0 / 5Outstanding
"Great hotel and perfect location."
OMG! From the moment our cab pulled up to the door our experience could not have been better. Location....perfect. Room...wonderful and comfortable. Staff and service....beyond superior. We had a wonderful experience in Basel in large part due to Hotel Basel. Looking forward to a return visit.
Genuine Expedia guest review
Other trip Dec 7, 2013
jay
US
5.0 / 5Outstanding
"Cute Room, Great Staff, Great Location"
I found this as a less expensive option in Basel for a last minute reservation, and it was great. Excellent location 30 seconds from Marktplatz tram, close to river front and pedestrian shops / restaurants. Room was clean and comfortable. Staff was excellent. I used room service 3 times in 10 days because the food was decent and room service prices not as high as expected. I will always check the rates of this place and give it the first shot for my business whenever I come to Basel.
Genuine Hotels.com guest review
5 night business trip Nov 7, 2013
Ramy
US
4.0 / 5Excellent
"GoodPlace in Old Town but all Museums close Monday"
Poor set-up in room; e.g., No visible indication on how to use the telephone to reach the Front Desk OR get an outside line ! No explanation that Breakfast was NOT included. No rack to unpack the second case and the space in closet was too small to unpack a case; etc. No indication of the price and taxes to be paid given on arrival !
Genuine Hotels.com guest review
2 night trip Jun 16, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
Staff very helpful. Room small. Would have been satisfactory save that there is no air conditioning, the heat was excessive and we could not open the windows as the hotel overlooks at least four restaurants and there was a cacophony of noise until the early hours. Very uncomfortable for an August stay.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you for your comment. This summer is unusualy hot and european aircondition systems are not made for that. Sorry that you felt not comfortable. Hope you give us a try again at onother season. Best regards Your Hotel Basel Team
2 night romance trip Aug 12, 2015
A Traveler
AU
4.0 / 5Excellent
Great hotel. Super location, right in town. Restaurant on site had delicious food. All was really great.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Dina Thank you for your nice rating. Hope you had a good trip home and we may welcome you soon again. Best regards Your Hotel Basel Team
1 night trip with friends Jul 5, 2015
Dina
CA
4.0 / 5Excellent
"Good for a short stay"
I felt the price was a bit high for the offering - but that seems to be true of Switzerland in general and also because we made a last-minute booking. The room was small, but clean. Our room rate included breakfast and the hotel staff were kind enough to serve it in our room for a small extra payment, on our request. The hotel has a nice location - a short walk from some of the key attractions. Also liked the "travel pass" that they gave us, which provided access to the public transportation system within the city.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Kanika We appreciate that you took the time to rate. Thank you so much for that. Hope to welcome you soon again. Best regards Your Hotel Basel Team
1 night romance trip Jun 28, 2015
Kanika
IE
4.0 / 5Excellent
"Great hotel in centre of town."
Great location in centre of town. Nice that they give you a free tram pass. Room was lovely, free drinks, comfy beds. A little small but apart from that it wS great. Would stay again if in Basel. Nice friendly staff.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you so much that you rated us. That does help us and future guests. Best regards Your Hotel Basel Team
1 night family trip Jul 3, 2015
A Traveler
AS
4.0 / 5Excellent
"Short stay."
Satisfactory.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear hiu tung thank you for your Rating. That does help us a lot. Best regards Your Hotel Basel Team
1 night family trip Jun 28, 2015
hiu tung
SG
5.0 / 5Outstanding
"Short Break in Basel"
Myself and my Wife stayed at the Hotel Basel for a couple of nights as part of our Honeymoon tour around Europe. The hotel is perfectly positioned in the old town, which as a tourist is exactly where you would like to be! The staff were very friendly and helpful and happy to offer any advice or answer any questions and had excellant local knowledge. The hotel itself is very modern and well equiped. Our room, whilst a little cosy was very comfortable and fulfilled all of our needs. There are some excellant bars and restaurants within a short walk whilst exploring the old town is very easy with good signage and routes laid out for you. A boat trip on the Rhine is a great way to cool down (as is a swim in the river) if it is hot. We'd definately recomend Hotel Basel as a great place to have a short break and explore the city.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Daniel Thank you so much for rating. Thank you for your recommendation. We like very much! Best regards Your Hotel Basel Team
2 night romance trip Jun 6, 2015
Daniel
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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