Not the fanciest hotel in town but everything was fine and the location was great. The questions in the survey are skewed for good ratings--for instance, no questions about food--but we had a good experience there. The front desk staff was very friendly, the restaurant unpretentious, but not cheap, the breakfast was surprisingly good. Nothing fancy […] about this hotel but it was fine and the location can't be beat. Read moreGenuine Hotels.com guest review
One night stay before a Rhine River cruise. Excellent location to see and walk around Old Basel. While room was on the small side, it was comfortable and the staff was great.Genuine Hotels.com guest review
Spacious room, good restaurant, inadequate AC on hot days.Genuine Hotels.com guest review
Response by Hotel Basel Dear Elaine thank you for your frindly words. We appreciate that very much. Best regards Your Hotel Basel Team
"Overnight in Basel"
Very nice location, and a nice valueGenuine Hotels.com guest review
Response by Hotel Basel Dear Walter K thank you for your frindly words. We appreciate that very much. Best regards Your Hotel Basel Team
"Best of the Best !"
We ran into a lady in Lima Peru who lived in Bosel. She told us all her family and friends that come to vist her stay there. We arrived early after leaving a Viking River cruise. The gentleman at the desk had a room ready and went into great detail about the hotel, free Wifi and and a free 3 day metro pass. Wonderful room, clean, and a nice comfortable […] bed. Great location for restraunts and shopping I would not stay anywhere else. Read moreGenuine Expedia guest review
Response by Hotel Basel Dear Mike We loved your comment! That how things should go. So nice that you liked our Hotel. Hope to see you someday again. Best regards Your Hotel Basel Team
"This is a great Business or Personal Travel Hotel"
This is a great Business or Personal Travel Hotel located in the heart of the old city. I rated it highly for within its own class not against Hotels such as the Three Kings. It is good value for money. I am originally from Basel and use it for my visits.Genuine Hotels.com guest review
Response by Hotel Basel Thank you so much for your nice comment. That will help us and other guests. Hopefully you will be back to Hotel Basel soon! Best regards Your Hotel Basel Team
"Nice hotel in the old city"
We arrived in Basel early, but we were able to get into our rooms immediately. The location is in the Old City, so we could walk out the door and walk the streets to the many sights and walk along the Rhine. Staff is very cordial and helpful. The hotel manager stopped by twice to be sure we had everything we needed. Would definitely stay there agai […] n. Read moreGenuine Expedia guest review
Response by Hotel Basel Dear Brenda Thank's for your lovely comment. We do appriciate that verry much! Best regards Your Hotel Basel Team
The hotel is very well located, rooms are spacious (under Basel standards), staff was quite friendly, wonderful breakfast and fast (free) wifi. I would stay here again.Genuine Hotels.com guest review
Response by Hotel Basel Dear Mike thank you for your frindly comment. We appreciate that very much. Best regards Your Hotel Basel Team
"excellent hotel at a great price"
great breakfast as well, great staffGenuine Hotels.com guest review
"Heart of Basel"
This was an awesome experience!!!! Very friendly, beautifuly decorated for Christmas, free transportation pass, free welcome drink in the bar/lounge, free beer and soda in the mini bar!!!!!! What more could you want!! Very close to the airport... we will stay at the Hotel Basel again!!Genuine Hotels.com guest review
"Great hotel and perfect location."
OMG! From the moment our cab pulled up to the door our experience could not have been better. Location....perfect. Room...wonderful and comfortable. Staff and service....beyond superior. We had a wonderful experience in Basel in large part due to Hotel Basel. Looking forward to a return visit.Genuine Expedia guest review
"Cute Room, Great Staff, Great Location"
I found this as a less expensive option in Basel for a last minute reservation, and it was great. Excellent location 30 seconds from Marktplatz tram, close to river front and pedestrian shops / restaurants. Room was clean and comfortable. Staff was excellent. I used room service 3 times in 10 days because the food was decent and room service prices […] not as high as expected. I will always check the rates of this place and give it the first shot for my business whenever I come to Basel. Read moreGenuine Hotels.com guest review
"Fantastic Customer Service"
The hotel was good, well located, clean and functional. The staff had a really good attitude and were very helpful, they considered the small details to make the stay better. Even post stay assistance was great. If I ever go back to Basel this would be my first choice.Genuine Hotels.com guest review
Response by Hotel Basel Dear Paul Thank you for helping us by writing such a nice comment. We do appreciate that verry much! We are looking forward to welcome you soon again. Best regards Your Hotel Basel Team
"Basel public transport."
This is drefinetly my choice on return toBasel.My only suggestion is that the hotel advise people about the incredible transport system available .You can travel free if you have a hotel booking confirmation to show instead of ticket. Wow.Genuine Expedia guest review
Response by Hotel Basel Dear John Thank you for your nice comment. We usually do inform all our guests about the free transport possibilities in their confirmation. Best regards Your Hotel Basel Team
Will definitely stay again, many lovely little touches that make you smileGenuine Hotels.com guest review
Response by Hotel Basel Dear Sam Thank you so much for your nice comment. That will help us and other guests. Hopefully you will be back to Hotel Basel soon! Best regards Your Hotel Basel Team
very central and surprisingly quiet. staff all very friendly and helpfulGenuine Expedia guest review
Response by Hotel Basel Thank's for your lovely comment. We do appriciate that verry much! Best regards Your Hotel Basel Team
"Good location, friendly staff"
Spent 4 nights in a very nice and clean room. Service impeccable. The food in the attached restaurant is good and the bar has a nice atmosphere.Genuine Hotels.com guest review
Response by Hotel Basel Dear jexner Thank you for your frindly comment ist highly appreciated. Best regards Your Hotel Basel Team
"Love everything about the hotel and the location"
The staff are very friendly, the location is very quaint and charmingGenuine Expedia guest review
Great location in the middle of town with valet parking (pricey). Nice for a weekend away or as a start/end to a trip out of Basel Airport. I never like those Scandinavian low beds with ultra soft pillows and just a throw as Ifind it hard to sleep on them (I generally sleep like a log) but its hard to find a hotel in Germany without them now.Genuine Hotels.com guest review
"Nice little touches"
Hotel recommended by colleague and I wasn't disappointed. Nice comfy room with bath and shower Complimentary water and beer in minibar and a chocolate santa treat too. Breakfast was great. Didn't use the restaurants as was taken out to dinner but had nightcap in the bar later and it was very pleasant and well populated. Easy to reach via local tram […] s Read moreGenuine Hotels.com guest review
"Excellent business hotel"
Great location, very functional for business travellersGenuine Hotels.com guest review
"Praktisch, nah, schön!"
Wir genossen einen einmaligen Kurzaufenthalt in Basel – auch dank des schönen und zentral gelegenen Hotels!Genuine Hotels.com guest review
Vi var meget fornøyd med oppholdet vårt.Genuine Hotels.com guest review
"Au beau milieu de la ville"
Personnel aimable et compétente, hôtel parfait pour la visite du Basel Tattoo !Genuine Hotels.com guest review
המלון יפה מאוד .נקי החדרים מרווחים ומפנקים. השרות טוב . מיקום קרוב למרכז. מומלץGenuine Hotels.com guest review
Sehr nahe dem Marktplatz mit Tram und Busverbindungen. Direkte Linie zum Messezentrum( Art Basel etc) und der Fondation Beyeler in Riehen. Gratis Abonnement für öffentliche Verkehrsbetriebe im Zimmerpreis inbegriffen.Genuine Hotels.com guest review
Response by Hotel Basel Liebe H.D. Danke für die Bewertung. Das hilft uns und zukünftigen Gästen sehr. Beste Grüsse Ihr Hotel Basel Team
Fantastiktt läge precis vid Marktplatz. Härliga sängar. Jättegod frukost.trevlig personal.Genuine Hotels.com guest review
Response by Hotel Basel Thank you for your frindly words. We appreciate that very much. Best regards Your Hotel Basel Team
Alt i skønneste ordenGenuine Hotels.com guest review
Wonderful location and large comfortable roomsGenuine Hotels.com guest review
"Luxus für die Seele"
Grossartig. Ganz in der Tradition von Theodor Herzl, der ja schon 1897 im Hotel Drei König weilte.Genuine Hotels.com guest review
Très bon emplacement. Accueil parfait. Chambre très confortable et très bonne table au restaurant de l'hôtel.Genuine Hotels.com guest review
Accueil efficace et très aimable. Emplacement très pratique en centre ville. Chambre très agréable et bon restaurant sur place.Genuine Hotels.com guest review
"Hotel très agréable"
Un emplacement idéal au coeur du vieux Bâle. Chambre pas très grande mais claire et calme,très propre.Genuine Expedia guest review
Excellent hôtel...Genuine Hotels.com guest review
"Ausgezeichneter und freundlicher Service"
Wir waren mit dem Aufenthalt im Hotel «Basel» sehr zufrieden. Der Empfang war sehr freundlich und der Service ausgezeichnet. Wenn wir wieder einmal in Basel übernachten, wissen wir, wo wir hingehen müssen.Genuine Hotels.com guest review
"Outstanding choice in Basel"
08/27/14 homeron home
We stayed at Hotel Basel for two nights prior to a river cruise and picked it based on reviews. We thoroughly enjoyed our stay and highly recommend it. Its location in historic Marketplatz can't be beat. The hotel is in a very walkable area close to the Rhine with lots of charm and many shops and restaurants. The staff are friendly and speak English well. They were helpful in answering all our questions. Our room was clean with a nice ambience. The included buffet breakfast with its many delicious selections exceeded expectations. We hope to return to the area one day and would definitely stay here again.
"Another enjoyable visit"
08/26/14 LSM2011 Cambridge, United Kingdom
Hotel does not fail to please; helpful and friendly staff, always willing to accommodate requests. Excellent food, especially wide selection at breakfast time, which always feels a very relaxed affair. Well located to enjoy city sights on foot but handy tram mobility ticket included. The rooms are impressively decorated but still retain a personal feel to them.
"Quaint town, great public transportation"
The adventure from the airport to the trolley station and to the hotel was a bit slow going at first. Hotel Basel is tucked away in the quiet part of Basel, which was nice to start our vacation. Hotel staff were friendly and polite, helpful was the free transit card. The public transportation is amazing in this city. Very nice, updated hotel, rooms were decorated nicely, free wifi. Breakfast wasn't included in our stay, but we had dinner in the restaurant one night. Open late, the dinner options were portioned and delicious. Wandering around Basel, bring comfortable shoes, roads are cobble stone. Plenty of pastry shops, Nutella dipped croissant up and around the corner from the hotel....yummy. Main road is a it busy, but the streets on either side have a great variety of shops, cafés and restaurants...bring an umbrella, Hotel Basel offers one in each room for guests. We walked one night over to the newer side of Basel, it also had shops, cafés and eating establishments. But what is lacking in old town Basel, is the noise and loud music, being played off the river, that echo off the buildings. Fun and lively, but I'm glad we chose the quiet side, Hotel Basel is worth the charm of old town, with many options for easy transportation and yummy chocolate treats.
"Hotel made a very good impression on me"
After a long flight from San Diego, this hotel was a welcome spot to relax and rest. Good service began even before we checked in, as my husband had emailed them before we left to make sure they would be open at night, as we were arriving after 11pm and they had answered swiftly that there would be no problem as there was someone at the front desk 24 hours a day. Public transportation within Basel is free if you have verification you are staying in a hotel, so we took the bus from the airport to the train station, and then a tram to the Marktplatz stop. It was only a short walk from there. Even though it was after midnight we were pleased to find a welcoming receptionist, a clean, pleasant room, and free beverages in the fridge. This is billed as a gastronomic hotel, and while the restaurant was closed the day we were there, the breakfast buffet was awesome. After breakfast the front desk clerk gave us a map so that we could take the "Panorama" tour on trams #15 and #16 before we left for our cruise. I hope some day we will have time to go back and spend more time there.
"2 nights in Hotel Basel"
08/20/14 Micky944 Boulder, Colorado
Location of the Hotel Basel is perfect for seeing all the sights in Old Town. Excellent and friendly staff, very helpful. Rooms are clean and comfortable. Would recommend to couples who want a 4 star hotel in the City.
"Gem of a hotel"
08/19/14 SSG7 Houston, Texas
My husband and I spent a week in Basel, and stayed at the Hotel Basel. This was a gem of a hotel for many reasons: the staff, location, the room, the quietness and the easy access to most sites, and very close by transportation
08/14/14 GMOD Birmingham, United Kingdom
My Wife and I had stayed at the Hotel Basel just before New Year in 2010 (for three days) and thoroughly enjoyed it. So, when we decided to have a family holiday (this time with our Daughter and my Parents-in-Law) in Basel it seemed a good option to base ourselves from. We booked a normal double room for my Parents-In-Law and a larger room for ourselves with our Daughter, although she was on a collapsable bed this was somewhat more robust than most children's beds she usually gets to sleep on in Hotel rooms. The rooms were clean and well maintained, the housekeeping is thorough and attentive and never intrusive. As we stayed over the Swiss National Holiday weekend the staff were having their annual outing on Sunday, we were informed of this as soon as we checked in and all this meant was that the house-keeping (if wanted) had to take place before 12 noon on Sunday and that the Brassere would be closed in the evening (as with many eateries in Basel the Hotel's restaurant is closed through the second half of July and August; however, the Hotel Basel also has a Brassere, which means you can eat-in if you want to, which we did on one evening, food and service were good and the Swiss wine excellent). Hotel Basel is right in the middle of the old town, with Markplatz just 2 minutes walk away, where a huge number ot the trams stop (so getting here from either the airport or Basel SBB railway station is very easy) and with the mobility cards (giveing you free zone 10 travel for as long as your stay at the Hotel) you couldn't be better based for getting around the City and its many attractions. Your also within five minutes walk of a multitude of fine restaurants and bars (if you like good hearty central European food you will struggle to go wrong). Breakfast is taken in the cellar and covers just about anything you could want to start off your morning (from bacon, eggs and sausages to museli, with all sorts of cold meets, cheeses and cereals in between). Of course being Switzerland, there was a wide variety of breads which were never the same from one day to the next. The staff were very friendly and helpful and were always ready to supply the refills of coffee we needed. At the desk there's a comprehensive selection of the various Basel guides and maps (in English, as well as all other major European languages), so you don't have to go to Tourist Information for the basic details you need for getting around. The desk staff were always helpful and provided anything we wanted in a timely and pleasant manner. As we weren't travelling back until the Thursday afternoon, they looked after our luggage after we'd checked out of our rooms until we were ready to leave. Hotel Basel didn't dissapoint and gave all of us a very enjoyable break, we'd hope to go back there again (according to one of the restaurant staff Basel is fabulous at Christmas time, so maybe one year...)
"Best in Old Town"
08/14/14 Robert K
6 of us stayed here, and all enjoyed the hotel and restaurant. Excellent location; right in the heart of the Old Town area, but quiet and comfortable. We received free 24 hour passes to the tram which is just one block away. The service was great in both the hotel & restaurant. The room was clean, updated, but with Swiss charm. I would have given 5 stars except there was no room control for the AC system. The temperature was comfortable, but I would have personally liked it just a degree (or two) cooler.
"Lovely hotel - was very impressed"
08/13/14 darleywood Portsmouth, United Kingdom
Stayed here for just one night on a stop over across Switzerland, we chose for value for money and it's location (we were travelling by train and it only took 15 minutes to walk). We were more than impressed with what we got at Hotel Basel from the highly helpful and pleasant check, drink voucher, travel ticket to a nightcap at the bar in a thunderstorm and a very pleasant sleep. The room was standard on the third floor but was more than plentiful for us and the mini bar, although not widely stocked came free of charge which was a pleasant addition. The soup in the restaurant was also the best my partner has had in a very long time and he's still raving about it!
"Great base for a week of business"
08/13/14 CharlieEcho London, United Kingdom
I was in Basel for a week of business and found this hotel was a wonderful base. It is on the edge of the old town, a street back from the super-efficient tram system and in sight of a bus route. On checking in I was given a pass for the public transport system that lasted the length of my stay. Nice one. The breakfast was very good, but ask for two tea-bags in a pot of tea, they use dreadfully weak European tea. Coffee is outstanding. If you don't like the big, flat European feather pillow just ask for a 'millet-filled' or a thermo-foam anti allergy one. The millet one seems to have a stuffing that is like Kapok, for those from Africa or those who remember what Mae-Wests contained. I suppose an animal friendly-organic filling. It was like a regular feather pillow to sleep on. They have a clever system of Post-it notes for you to inform the cleaner of any problems or to make requests. No gym, and the one they have a deal with costs CHF25. Far better to go for a run -> right from the hotel, left at the tram square, up the hill and over the bridge onto the far bank and then along to the third bridge, cross back and run home. About 5km or 3 miles of easy going. The chocolate shop down and left is brilliant and get yourself lost in the old town behind the hotel for a lovely walk and interesting shops. My bathroom was newly refurbished and the bed was very comfortable. There was an RJ45 socket for a hard-wired Ethernet connection, but on Phone, iPad and laptop, I stayed with the hotel wifi which, once setup, worked all week.
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