All hotels in Basel, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereMünzgasse 12, Basel, BS, 4001, Switzerland, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 116 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.7
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4.0 / 5Excellent
"One night stay following Rhine River cruise"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
After a week in Amsterdam and a week-long cruise down the Rhine, we opted to stay one night in Basel, the final destination, and we were very glad we did. Basel is a really lovely town, and Hotel Basel was a very nice place for our last night of holiday. Very friendly front desk staff explained that we received a one-day transit pass free with our stay, which enabled us to hop on and off the quaint trams (even though almost everywhere you want to go is in walking distance). Free Wifi worked very well (especially after a week of slow Wifi on the ship). And they offered a complimentary glass of prosecco or wine in the hotel restaurant--a nice touch. Also, the initially-stocked soft drinks and water in the fridge in the room were complimentary, and there was a chocolate on our pillows. Room rate was about $170. Considering how expensive Switzerland is (drinks and meals), we thought the room rate was appropriate to the level of hotel and service. Bathtub is very slippery, and you need to request a mat if you feel the need--I recommend you do it. Room foyer and door to bathroom are very narrow, which I found odd. We ate at an Italian restaurant located on the street behind the hotel, and the food was outstanding.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Richard Thank you so much for your detailled comment. We do appreciate that very much. Hope you had a good return and we see you soon again. Best regards Your Hotel Basel Team
1 night romance trip Jun 5, 2015
Richard
US
5.0 / 5Outstanding
"Great hotel in a great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel covered every detail and the staff could not have been more accommodating. The location was withing walking distance of good restaurants and tourist destinations. Access via public transportation to and from the airport and train station was easy and inexpensive.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear David Thank you so much for your nice comment. We do appreciate that very much. Best regards Your Hotel Basel Team
1 night romance trip May 14, 2015
David
US
5.0 / 5Outstanding
"May 21-23 review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We liked Hotel Basel very much. It's location was,great. The chocolates on our pillows the first night were a nice touch.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you so much for your nice comment. We do appreciate that very much. Best regards Your Hotel Basel Team
2 night romance trip May 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Best hotel overall in Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel Basel is the best combination of location, neighborhood, comfort, dining options in Basel. Not on the Rhine, but instead in a lovely little neighborhood one block from the Marktplatz surrounded by shops and great casual dining options. The hotel's own food is also pretty good. Excellent Front Desk. For Basel the rooms are spacious while keeping the traditional Swiss feel of wood panelling and tank-like doors. Baths are "efficient" but might be cramped for some. Excellent beds. The usual HVAC issues - the air seemed neither warm nor cool no matter how you set it. Ask for higher floors - the street noise (cafe chatter, not trucks) echoes around the narrow alleys.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you that you rated us. We do appreciate that very much. Best regards Your Hotel Basel Team
4 night business trip Apr 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Hotel Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have nothing bad to say about this hotel. It is a great hotel in a great location! To put it into perspective, Basel is not the largest city in the world, so the hotel suits the character of the city, so don't be surprised about room size! Staff were wonderfully friendly and hotel restaurant serves very good fare. Overall a big thumbs-up to this hotel and fully recommended for future stays.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Gilbert Thank you so much for your nice comment and your recommandation. That will help us and other guests. Hopefully you will be back to Hotel Basel soon! Best regards Your Hotel Basel Team
1 night romance trip Apr 4, 2015
Gilbert
US
4.0 / 5Excellent
"Excellent location and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Appreciated the friendliness and professionalism of the staff. The breakfast buffet was very good. The rooms could have been better furnished - very spartan.
Genuine Expedia guest review
Response by Hotel Basel
Dear Guest thanky ou for leaving a comment about us. We do appreciate that very much. Best regards Your Hotel Basel Team
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Old town Basel's best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a fun place at the holidays! The town was brightly lit, and this hotel was covered with Christmas lights and bows and trees. They made extra effort to offer treats like free mini bar, chocolate bonbons on the pillows, etc. It's a great place with a very good restaurant as well.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Terry Thank you so much for your frindly words. We do appreciate that very much. Best regards Your Hotel Basel Team
1 night family trip Dec 31, 2014
Terry
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Unbeatable central location; rooms are small but comfortable and well furnished
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
"A Good Choice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our 2 nights at this hotel were comfortable, the staff was attentive and helpful. Restaurant and breakfast buffet not the same as U.S. standards but still good. Location was a short walk off the main street where buses and trams were always available. Overall I would recommend this hotel.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Gary Thank you that you took the time to rate us. We do appreciate that very much. Best regards Your Hotel Basel Team
2 night romance trip Oct 2, 2014
Gary
US
3.0 / 5Good
"very small rooms for 4 stars"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
great location, very small room for the cost and the supposed 4 stars, extra charge for bkfst
Genuine Hotels.com guest review
Response by Hotel Basel
Dear guest Thank you that you posted a comment on Hotel Basel. We know our rooms are not super spacious - but we are situated in the historical part of old town and space is limited. Best regards Your Hotel Basel Team
3 night business trip Oct 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Best of Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location in old town within walking distance of major historical attractions, shopping, and restaurants. Hotel price includes a transit pass for the duration of your stay and free drinks from the mini bar. Hotel staff are very friendly and helpful. Rooms are quite large and well appointed for European standards. You can't go wrong with this choice.
Genuine Hotels.com guest review
2 night romance trip Oct 6, 2014
John
US
5.0 / 5Outstanding
"My be Basel favorite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful.easy commute to train station. Tons to do and see within walking distance. Great staff
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
Thomas
US
3.0 / 5Good
"Nice Hotel but not the Banks Mansion"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Unfortunately, we had stayed at the Banks Mansion in Amsterdam prior to checking in to the Hotel Basel. No comparison as to how friendly and warm the management of Banks Mansion were compared to Hotel Basel. No complimentary wine/cheese bar, breakfast, etc. Nice enough place and staff but not as friendly and warm.
Genuine Expedia guest review
Other trip Sep 12, 2014
David
US
5.0 / 5Outstanding
"Like a home right in the center of Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice experience staying here. I stayed here after a couple of weeks at one of the big hotel chains near SBB station and definitely the hotel Basel makes you feel like home. So I stayed there every time I come back to Basel on business. The staff is also great to deal with; nice restaurant; very comfortable and modern / clean rooms and surrounded by all restaurants and old touristic town. Highly recommended.
Genuine Expedia guest review
Other trip Sep 10, 2014
Tony Piedras
US
5.0 / 5Outstanding
"Wonderful hotel right in the center of the city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
THIS WAS A PLEASING SURPRISE IN THE CENTRAL AREA OF BASEL. 1 BLOCK TO THE CITY MARKET AND THE TRAM CENTRAL STOP. HOTEL Offerred us FREE TRAM PASSES DURING OUR STAY. The Central train station was only 4 stops from the hotel and only took minutes to get there. Bed was a little firm for our comfort, but everything else was just wonderful. Would absolutely recommend this hotel.
Genuine Expedia guest review
Other trip Sep 9, 2014
Sandi
US
5.0 / 5Outstanding
"Excellent Choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location; extremely helpful staff. Highly recommended.
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
Paula
US
5.0 / 5Outstanding
"VERY nice hotel !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Location is great, right in the downtown, modern facilities, Very clean, staff is Great plus all amenities including the restaurant and food are very good. Planning on staying at this hotel on ally future trips to Basel
Genuine Expedia guest review
Other trip Aug 1, 2014
Tony Piedras
US
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Not the fanciest hotel in town but everything was fine and the location was great. The questions in the survey are skewed for good ratings--for instance, no questions about food--but we had a good experience there. The front desk staff was very friendly, the restaurant unpretentious, but not cheap, the breakfast was surprisingly good. Nothing fancy about this hotel but it was fine and the location can't be beat.
Genuine Hotels.com guest review
1 night trip Jul 20, 2014
JCharlton
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location for walking around. Lots of little nice touches and the staff was very helpful.
Genuine Expedia guest review
Other trip Jul 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to city central"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were looking for a clean hotel for a one night stay after our 14 day river cruise and the Hotel Basel was perfect. It is centrally located, and near trams and great places to eat. The hotel staff were friendly and very helpful. We would highly recommend Hotel Basel.
Genuine Expedia guest review
Other trip Jul 8, 2014
Rob
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First off, loved the hotel and the location. The staff was the best and the breakfast was delicious. Really staff was all so pleasant and helpful, that was a nice change from some other places. We only stayed there one night but are thinking of going back next summer. Our room was very modern - I'm not much of a fan of modern furnishings - but still comfortable.
Genuine Expedia guest review
Other trip Jun 27, 2014
Shirley
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
One night stay before a Rhine River cruise. Excellent location to see and walk around Old Basel. While room was on the small side, it was comfortable and the staff was great.
Genuine Hotels.com guest review
1 night trip Jun 14, 2014
Esfesq
US
4.0 / 5Excellent
"Hotel Basel is a good choice logistically."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is strategically located in Base. They provide tram tickets right when you get there. They will hold your bags while you travel to Budapest (big deal this). Their internet is strong and they give you codes that should work at some places throughout the city. They are right in the middle of downtown. Overall, a good place to stay and great base logistically.
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spacious room, good restaurant, inadequate AC on hot days.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Elaine thank you for your frindly words. We appreciate that very much. Best regards Your Hotel Basel Team
2 night romance trip Jun 11, 2014
Elaine
US
5.0 / 5Outstanding
"Loved the hotel and staff; fabulous location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
2 minute walk to the central square and market place. Restaurants and cafés in every direction. Rooms are small, but clean, modern, and comfortable. Staff was very friendly and helpful.
Genuine Expedia guest review
Other trip Jun 9, 2014
B
US
4.0 / 5Excellent
"Overnight in Basel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice location, and a nice value
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Walter K thank you for your frindly words. We appreciate that very much. Best regards Your Hotel Basel Team
1 night trip May 25, 2014
Walter K
US
5.0 / 5Outstanding
"Best of the Best !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We ran into a lady in Lima Peru who lived in Bosel. She told us all her family and friends that come to vist her stay there. We arrived early after leaving a Viking River cruise. The gentleman at the desk had a room ready and went into great detail about the hotel, free Wifi and and a free 3 day metro pass. Wonderful room, clean, and a nice comfortable bed. Great location for restraunts and shopping I would not stay anywhere else.
Genuine Expedia guest review
Other trip May 26, 2014
Mike
US
5.0 / 5Outstanding
"This is a great Business or Personal Travel Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a great Business or Personal Travel Hotel located in the heart of the old city. I rated it highly for within its own class not against Hotels such as the Three Kings. It is good value for money. I am originally from Basel and use it for my visits.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank you so much for your nice comment. That will help us and other guests. Hopefully you will be back to Hotel Basel soon! Best regards Your Hotel Basel Team
1 night trip May 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in the old city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived in Basel early, but we were able to get into our rooms immediately. The location is in the Old City, so we could walk out the door and walk the streets to the many sights and walk along the Rhine. Staff is very cordial and helpful. The hotel manager stopped by twice to be sure we had everything we needed. Would definitely stay there again.
Genuine Expedia guest review
Other trip Apr 16, 2014
Brenda
US
4.0 / 5Excellent
"Business Trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is very well located, rooms are spacious (under Basel standards), staff was quite friendly, wonderful breakfast and fast (free) wifi. I would stay here again.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Mike thank you for your frindly comment. We appreciate that very much. Best regards Your Hotel Basel Team
2 night business trip Mar 13, 2014
A Traveler
US
5.0 / 5Outstanding
"excellent hotel at a great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great breakfast as well, great staff
Genuine Hotels.com guest review
1 night business trip Dec 16, 2013
Brian
US
5.0 / 5Outstanding
"Heart of Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was an awesome experience!!!! Very friendly, beautifuly decorated for Christmas, free transportation pass, free welcome drink in the bar/lounge, free beer and soda in the mini bar!!!!!! What more could you want!! Very close to the airport... we will stay at the Hotel Basel again!!
Genuine Hotels.com guest review
1 night trip Dec 8, 2013
Beth
US
5.0 / 5Outstanding
"Great hotel and perfect location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
OMG! From the moment our cab pulled up to the door our experience could not have been better. Location....perfect. Room...wonderful and comfortable. Staff and service....beyond superior. We had a wonderful experience in Basel in large part due to Hotel Basel. Looking forward to a return visit.
Genuine Expedia guest review
Other trip Dec 7, 2013
jay
US
5.0 / 5Outstanding
"Cute Room, Great Staff, Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I found this as a less expensive option in Basel for a last minute reservation, and it was great. Excellent location 30 seconds from Marktplatz tram, close to river front and pedestrian shops / restaurants. Room was clean and comfortable. Staff was excellent. I used room service 3 times in 10 days because the food was decent and room service prices not as high as expected. I will always check the rates of this place and give it the first shot for my business whenever I come to Basel.
Genuine Hotels.com guest review
5 night business trip Nov 7, 2013
Ramy
US
4.0 / 5Excellent
"GoodPlace in Old Town but all Museums close Monday"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Poor set-up in room; e.g., No visible indication on how to use the telephone to reach the Front Desk OR get an outside line ! No explanation that Breakfast was NOT included. No rack to unpack the second case and the space in closet was too small to unpack a case; etc. No indication of the price and taxes to be paid given on arrival !
Genuine Hotels.com guest review
2 night trip Jun 16, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location is in the centre,you can find anything within walking distance. Comfortable bed, Nice food in the hotel's restaurant at the ground floor.
Genuine Hotels.com guest review
1 night business trip Jun 20, 2015
A Traveler
IE
5.0 / 5Outstanding
"Perfect address in Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's a very pleasant hotel, excellent situation, nice room friendly staff.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Sibylle Thank you that you rated us. That will help us and future guests. Best regards Your Hotel Basel Team
3 night family trip Apr 14, 2015
Sibylle
IE
4.0 / 5Excellent
"really nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff is very friendly and helpful, except for the brasserie The breakfast (and the staff that serves it) is amazing The hotel is located on the city centre so it's really good
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Javier Thank you verry much for your nice comment! We appreciate that verry much and sorry for the brasserie staff - that should not happen. We will look after it. Best regards Your Hotel Basel Team
1 night romance trip Mar 28, 2015
Javier
GB
3.0 / 5Good
"Fair deal."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is very close to the center. The building is modern. The room quite small. Service courteous but a bit distant.
Genuine Hotels.com guest review
Response by Hotel Basel
Thank's for your lovely comment. We do appriciate that very much! Best regards Your Hotel Basel Team
3 night romance trip Mar 29, 2015
A Traveler
GB
5.0 / 5Outstanding
"great location in centre of old town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was there on business and as a solo traveller I booked a single room. Although the room was quite small it had everything required. 4' foot bed, desk, TV, wardrobe, safe, mini bar with complimentary soft drinks - replenished daily, bathroom with walk in shower and evening turn down service with chocolate on pillow!.
Genuine Expedia guest review
Response by Hotel Basel
Dear Madeleine Thank you so much for Rating us. Nice that you liked our service. We hope to welcome you soon again. Best regards Your Hotel Basel Team
Other trip Mar 25, 2015
Madeleine
GB
4.0 / 5Excellent
"nice hotel in town, friendly helpful staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Only stayed two days but it was comfortable, had restaurant and bar and very friendly.
Genuine Expedia guest review
Response by Hotel Basel
Dear Kath Thank you for your nice comment. We do appreciate that very much. Best regards Your Hotel Basel Team
Other trip Jan 6, 2015
Kath
AU
5.0 / 5Outstanding
"Excellent hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were in a Junior Suite that was the most spacious room for 3 people. Great hotel in the best location of Basel for shopping and Christmas Markets. Cannot beat this hotel for location and service
Genuine Expedia guest review
Other trip Dec 20, 2014
Theonie
AU
5.0 / 5Outstanding
"LOCATION, LOCATION AND LOCATION"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
GREAT LOCATION
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Thomas Thank you for your comment. We do appreciate that very much. Best regards Your Hotel Basel Team
1 night romance trip Dec 14, 2014
Thomas
IE
5.0 / 5Outstanding
"Friendly hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here to visit the Christmas markets and were really pleased with the hotel. It is within easy walking distance of the markets, shopping areas and river and is surrounded by beautiful medieval buildings. Transport links are very convenient and staff are friendly and helpful, with excellent multilingual skills.
Genuine Expedia guest review
Other trip Dec 5, 2014
Deb
GB
5.0 / 5Outstanding
"Great for business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Warm welcome, with plenty of detail regarding facilities. Super location and room had everything I needed. I love the way the town's hotel give you a travel card for use on the trams and buses, I used mine to get back to the airport and for several trams. Wifi in room seemed super fast which is rare in hotels but made working much easier. Would definitely go back.
Genuine Expedia guest review
Other trip Nov 29, 2014
Tim
GB
5.0 / 5Outstanding
"A wonderful and quirky hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel does not look particularly fantastic as you drive up to it, but please do not let this fool you in any way.... I received a wonderfully warm welcome, the staff was also very helpful in guiding and giving information about the hotel, the trams from market square to the location I was doing business. They also gave me a Tram pass for 3 days. How wonderful! Lovely, quiet comfortable bedroom, had a great sleep! All the drinks in the mini-bar were free! Breakfast in the Basement is super - some lovely music, great lighting, and a large variety of continental and hot breakfasts. And after work, or a day in the city, I enjoyed a lovely and fun evening with some of the Bar staff and lovely clients - some lovely wines and super food for evening meals. If you get the chance - do stay in this hotel....it is delightful hotel, great staff and will make you smile!!!!
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Fiona We are happy that you liked your stay and your frindly words are more than welcome! Have a great time and hope to see you soon again.
2 night business trip Nov 7, 2014
Fiona
GB
5.0 / 5Outstanding
"A pleasant Stay at Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very friendly and hehelpful staff. Conveniently located and easy to go to other cities. Very clean room with excellent facilities. Mine is quiet too, hence good quality sleep. Rated excellent on the whole. Would certainly recommend to friends who would visit Basel.
Genuine Hotels.com guest review
Response by Hotel Basel
Dear Shu Yee Mary Anne Thank you that you took the time to rate us. We are happy that you liked your stay with us and shared your experiance with us. Best regards Your Hotel Basel Team
3 night trip with friends Sep 25, 2014
SHU YEE MARY ANNE
AS
5.0 / 5Outstanding
"Quaint hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at Hotel Basel over night to board our river cruise trip. The front desk staff are very friendly and efficient. The man checking us in made a great suggestion for a walk. If we would have gone the way I thought, we would have ended up in an industrial end of town. Beautiful city and the hotel's location is perfect!! Right in the middle of city centre and close to market square. Would stay again.
Genuine Expedia guest review
Other trip Sep 19, 2014
denise
CA
4.0 / 5Excellent
"A central oasis in Basel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a great stay at the Hotel Basel. Good central location just steps to the Market Square and wonderful shops and boutiques. Great breakfast restaurant and nice main floor dining bistro. The area can be a little noisy in the evenings for sleeping but the rooms are equipped with nice pillows that you can put over your head to dampen the noise. Helpful, friendly staff.
Genuine Hotels.com guest review
1 night trip Sep 8, 2014
Kate W.
CA
5.0 / 5Outstanding
"Attention to Detail in a Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved Basel, loved the hotel. It is all about their attention to details to please their clients. We arrived off a Viking River cruise at 1000 and hotel staff went out of their way to rearrange things to find us a room that was ready. Free transit card, and 2 bottles of water, beer & coke, plus free hi-speed wi-fi. Great location in centre of old town, quiet, yet only one block from main marketplace square. Large recently renovated room with king bed and a bathtub. Had a complimentary glass of wine at the hotel street restaurant Le Boulevard and enjoyed two salads, a perfect summer evening dinner. Staff was very helpful and helped us arrange transfer options to train station. Wish we had more time to enjoy this vibrant clean city.
Genuine Expedia guest review
Other trip Sep 9, 2014
Tinker
CA
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