"The first time in Amsterdam."
For the first time in Amsterdam staying at the Room Mate Aitana was excellent. At first I didn't like to stay so far away from the heart of the city, then I realized everything is very close. Plus the price is perfect. A+ Airana, I'll be returning here.Genuine Hotels.com guest review
"Could pass as a five-star hotel"
My wife, 10-month old son, and myself spent a weekend in Amsterdam, and wanted a well-located hotel. The hotel is relatively close to the Centraal Train Station (10-15 min. walk), on the IJdok, a few blokcs away from the Haarlemmer Houttuinen commercial district. The staff were Minnesota-nice nice, very helpful (especially when asked to provide us with […] a baby crib and a room that would far enough from the lobby which has an open bar on weekends). The room was well lit, had a great view, very spacious and was just sparkling new. If your booking does not include breakfast, there is a great coffee shop across the street which serves breakfast meals for about EUR6 per person. The hotel has a gym, a business center (useful for priting airplane and train tickets), a bike rental service, and a deck restaurant, among other perks. Although the hotel is on the pricier side of the scale, it was worth every cent we paid for the room. Highly recommended! Read moreGenuine Hotels.com guest review
"Nice and comfy, but not. At the downtown"
It is a very nice hotel. The bed and pillows were very comfy. The view was excellent. The staffs were very nice. High quality of service. Unfortunately, the wifi was weak. We had no problem to use during the day, I guessed because most of the tourist were out. If you wanted non-stop streaming at night, you might have to hold your device and stand next […] to the door. LOL. Read moreGenuine Hotels.com guest review
"Great hotel, deceptively far from Central Station"
Wonderful hotel, excellent staff, beautiful decor. However, one cannot tell from a map how far it is to go by foot from Central Station, as there is no direct route. Difficult with luggage.Genuine Hotels.com guest review
"A very nice hotel at a convenient location"
I wanted a nice hotel in Amsterdam near all the great areas and boy was this hotel great. Only a 10 minute walk from most of the areas, this hotel certainly was a great place that made my stay in Amsterdam all the more welcoming. Friendly staff, the hotel seems fairly new and let's just say I'll definitely stay there if I ever return to Amsterdam.Genuine Hotels.com guest review
"close to central station"
the staff was very helpful and friendly we enjoyed our visit with the barman.Genuine Hotels.com guest review
"Great hotel, location, and service"
Almost everything at the hotel was wonderful: Location (close to Central Station, a few blocks from several eateries, and a park), Service (everyone was always ready to help and very concerned about our comfort), and comfort (the beds were nice, the curtains darkened our room pretty well for the Dutch summer). One suggestion I have is to have a more […] extensive late night room service menu. We were with kids and jet lagged, and really didn't have much choice. Read moreGenuine Hotels.com guest review
The service was excellent. Think of Starwood's W-style hotel. It's hip and eclectic. We had a HUGE room by European standards, gorgeous views, and it was actually nice to get out from the central hub hub a bit for the evening. It was really easy to get into town. Just walk, take a 10 Euro taxi, or public transport because it's easily connected. I definitely […] recommend this hotel for comfort and style. Read moreGenuine Hotels.com guest review
"Clean and new and trendy"
Loved this place! Overlooking the water and very new. 10 min walk from central station and about 20 min from other attractions like red light, etc. would go again!Genuine Hotels.com guest review
"The best hotel in Amsterdam ....hands down"
The hotel was not only great and conveniently located by the central station but more importantly, the staff were absolutely wonderful. I just can't say enough about this hotel. I booked two rooms and the one with my wife and kids were upgraded to a suite at no extra charge with a crib and sleeper bed. All top notch amenities and we were on a trip around […] Europe where we stayed in a total of 5 hotels none of which came close to the level of the Room Mate Aitana. I'll definitely be back next time. Read moreGenuine Hotels.com guest review
"Great Place to Stay!!"
Hotel is awesome, and in a perfect location. Less than a 10 minute walk from Central station, and close to everything!!Genuine Hotels.com guest review
We really enjoyed staying here. It's a new hotel so there isn't a ton in the shops immediately around it (though it looks like things will be going in soon) but it's just a short walk (5-7 min) across the bridge to the Jordaan area which was our favorite part of Amsterdam while we were there. It's also only about a 10 minute walk to the main square. […] Easy access to the train station as well. We got a room with panoramic views and we really enjoyed all the windows. Our room also had a great bathtub! Lots of light in the room, and comfy bed! Would stay here again! Read moreGenuine Hotels.com guest review
"New Contemporary Hotel"
We chose this hotel because the location was within walking distance of Amsterdam Central and other nearby locations. The pluses about this hotel include: large and modern rooms, large bathroom with great shower, nice view of the harbor and parts of the city, reasonable rate. The minuses are few: there isn't too much around the hotel yet as the area […] is just being developed so you will be walking a short distance to get to public transportation or your destination. Overall, we would stay here again. Read moreGenuine Hotels.com guest review
"Very nice surprise"
This hotel had a good price and it was just outside of the city center which was perfect! Very clean, safe area and it seems to be getting more built as we were staying at the hotel. The wifi was good, food, bar and everything we experienced.Genuine Hotels.com guest review
"Very Descent hotel"
very descent and clean hotel. I recommend it.Genuine Hotels.com guest review
"Best hotel staff service we had in Europe!"
Kudos to the hotel staff. We arrived around 9 a.m., having travelled all night by train from Berlin. We were greeted while waiting in line for someone at the check-in desk and the woman was able to locate a room for us to check into immediately, even though check-in time wasn't until 2 p.m. We were given great information about Amsterdam, including […] a very helpful map by which to navigate. The location was good (a quick bus trip to Central Train Station or a 15 minute walk). Room was lovely and clean - especially liked the large shower. We also enjoyed a delicious meal in the hotel restaurant - small plates with lots of variety just hit the spot. Would definitely stay there again. Read moreGenuine Expedia guest review
"One of the best"
It was so good I enjoy my time so much the hotel staff was good , the room and the bed was very comfortable . The only problem is that you need 20-25 minutes walking to the dam squareGenuine Expedia guest review
"Perfect location, staff, and room."
Perfect location for a stay in Amsterdam. The staff was pleasant, and accommodating. The cleaning staff took pride in their work, and the room was emaculate. Great stay, and I have recommended it to friends, and plan on staying again.Genuine Expedia guest review
Not sure if that is true for all hotels or just this one...We arrived tired around 11:00am after 12 hours flight, but of course the room was not ready (it will be ready at 3:00pm), but of course an upgrade room for extra 30 Euro is ready now. To tired to Argue I took the room. Other than that everything was very good.Genuine Hotels.com guest review
"great view, nice restaurant"
Perhaps better gym equipment..(He hotel's's'still and has a lot of potentialGenuine Hotels.com guest review
This is a really nice, upscale hotel with big, clean, comfortable rooms and full service. It's not in the middle of the action, like some hotels, but it's only a 10 minute walk from Amsterdam Central station and it's exactly the same price as the tiny, awful hotels that are in the city center. So you get serious bang for your buck. I would definitely […] recommend it. Read moreGenuine Hotels.com guest review
"Amazingly beutiful hotel very close to the center"
The hotel is incredible, the rooms are slightly smaller then in the pic, however this is expected, the staff is very nice and pleasent.Genuine Expedia guest review
"A stay on the River Ij"
The hotel needs to provide better directions when you first arrive, but after that it's a piece of cake. The surrounding area isn't yet fully developed, but it is so close to the Jordaan that it doesn't matter. Get sandwiches and other goodies at Stash and shop for gifts at Leafde.Genuine Hotels.com guest review
The Aitana was an excellent hotel. The staff were very friendly and knowledgeable about the area, and the location can't be beat - maybe a 10 minute walk from the central train station. The central part of the city is perhaps a 5-10 minute walk in the opposite direction, so just be aware of this in your planning. The room was extremely clean and comfortable, […] and very spacious for a European hotel. All around terrific place. Read moreGenuine Hotels.com guest review
"great value for money"
We enjoyed it tremendously and will highly recommend the hotel at a very fair price.Genuine Hotels.com guest review
"Great expectations, no results"
The first minute we arrived to the hotel there was a huge line in the hall waiting for checking out and as we were explained by people standing there, that they paid deposit for the room bar. It was already strange, because all normal hotels take credit cards for this purpose. The rooms are much smaller than they appear on the pictures, but design […] is pretty good, so it feels pretty comfortable. A huge issue for us was a shower without any doors. You just take shower in the middle of your bathroom and water spills all around. They probably are very short on housekeeping employees, because our room usually was cleaned only after 7 pm, that made us nervous because by that time we came back from a long exhausting walk around the city and wanted to rest, but we couldn't get in the room, because it was occupied by housekeeping lady. Once, while we were waiting at the hall for our room to be prepared, I asked receptionist to bring us some tea, because we were terribly tired and literally slept on that sofa in the hall and she could see it, but she sent us to the bar and didn't respond to my other question. The receptionist people are very strange too. Some of them can't do the job they assigned to, because when we were trying to check out at 5 a.m. there was a guy at the reception desk, but he couldn't check out us and we were made to wait for someone else to wake up. Normally in Amsterdam people speak English very good, but it seems that it doesn't involve this hotel. Read moreGenuine Expedia guest review
"Customer service is a myth here"
The rooms are clean and modern, but the service is poor. They were not responsive to requests, always forgot to replace something when cleaning the room (towels, coffee, etc.), and it always felt like pulling teeth when dealing with them. They were not rude, just not trained on customer service. The location is ok, but not as convenient as they make […] it sound on their website, especially if you are hauling luggage. And the neighborhood the hotel is in is dead. Wifi was dodgy at the hotel and almost never worked as it should. Any business in the services industry without completely reliable wifi in 2014 will probably never get repeat business from me. Read moreGenuine Hotels.com guest review
Beautiful and awesome hotel, just further away from the amsterdam action.Genuine Hotels.com guest review
Wonderful stay, quiet and spacious rooms, even the small ones. Wifi lacks a bit; unable to consistently connect with iPad. Close to CEntral Station. Recommended!Genuine Expedia guest review
The hotel was a bit out of the way but it really worked for us since it was only about a 15 minute walk away from Central Station. We loved the view over the water and the staff was very nice and helpful. The only problem was that the hotel wasn't quite ready to open so no spa, no restaurant or menu. But, they did let us order take out food and made […] us feel as comfortable as possible considering their shortages. Pet peeve, but whenever we order drinks they kept forgetting to give us napkins. Overall we would go back and recommend to people who don't need to be inside the city but close to it with a view. Read moreGenuine Expedia guest review
"good hotel, but location of it really kills it"
very nice modern hotel. Rooms are very nice, clean, and modern. Great ambiance to the rooms. However, the location is just brutal, especially on bad weather days. It is a 10-15 minute walk to the Amsterdam Centraal station, a walk you don't want to be doing when it is cold and rainy. Not an easy hotel to get to if you want to use it as a base for s […] ightseeing. Read moreGenuine Hotels.com guest review
"Almost ready for prime time"
New hotel and staff.Quiet clean,modern.Genuine Hotels.com guest review
"Ultra modern hotel on the redeveloped IJ dock"
Wow, This is a baller hotel chain. It's a beautiful new and ultra modern hotel with floor to ceiling windows, located on the newly re-developed IJ dock. Had a great stay on the last leg of my Euro trip and this hotel was one of the nicest. It's close to Central Station and it's easy to get to by foot with luggage. There is also a bus line that runs […] from the train station right past the hotel. While it's not in the middle of the action in the Old Town or the Canals, it's pretty darn close to transport that takes you to all those places. Almost all of the tram and bus lines run through Central Station and that's about a 10-minute walk. I'd stay here again and I've already recommended this hotel to friends who are traveling to Amsterdam soon. Read moreGenuine Hotels.com guest review
"Beautiful, modern, convenient and clean"
Very nice, new hotel close to the Amsterdam Centraal Train Station. Beautiful rooms, beautiful views, and friendly staff. Will stay again next time I'm in Amsterdam. Also the price was a lot cheaper than all others, not sure if this was because it's new or just regular pricing.Genuine Hotels.com guest review
very comfortable new hotel. The room was very nice and kept clean. excellent shower.Genuine Hotels.com guest review
"contemporary hotel , close to the center"
Enjoyed the stay , would prefer a better look at the old town ( as i was in a room with the panoramic view. 8th floor, try to get to 10-12fl ) but overall conditions of the room and quality of service were great. it is at 10 min walking distance from the grand central station.Genuine Hotels.com guest review
"Perfect location to enjoy Amsterdam"
Perfect location near central train station! Renting bikes is recommended to enjoy this city which is easy to explore. We had a great stay!Genuine Expedia guest review
The hotel is brand new and a bargain in my book. The rooms were large, bathrooms emmense. They didn't have certain services open yet as they were so new, but, breakfast buffet is nice, but, no room service. It is a $15 euro taxi ride downtown, but, it is walkable, which we found out 3 days into our trip - so walk downtown to save $.Genuine Hotels.com guest review
"Clean comfortable hotel"
We really loved the hotel and surrounds. The only drawback was if you had any disability it was a half mile walk to the transport. Otherwise clean, comfortable, good breakfast and friendly staffGenuine Hotels.com guest review
"good experience overall"
The hotel was quiet close to the central station. The staff was quiet friendly and checked us in an hour before time. The room had a lovely view with a mini bar. Will recommend this hotel to anyone coming to amsterdam.Genuine Hotels.com guest review
"Very Enjoyable Stay"
Smart, comfortable hotel in a quiet location by the River Ij, close to the Jordaan area and Centraal Station. Great food, both breakfast and dinner. The rooms were spacious and modern with a good-sized ensuite. Beautiful views - interesting too. Convenient location for walking to several places of interest. We enjoyed our stay.Genuine Hotels.com guest review
One of the best hotels I've ever had the good fortune to come across.Genuine Hotels.com guest review
Fantastic hotel. Great staff. Great food. Would absolutely stay there again.Genuine Hotels.com guest review
"Modern and roomy"
Big and spacious rooms, clever architecture and good quality fixtures and fittings. Fantastic memory foam mattress. Lively communal areas and a real buzz about the place with very attentive staff. Would go back in a flash.Genuine Hotels.com guest review
"Convenient location, great beds, huge room."
It is rare in Amsterdam, or even Europe, to get a double room with 2 double beds. If, like me you snore, but want to share a room without spoiling your wife's sleep, this hotel is your answer. Conveniently sited and a pleasant walk into town and best of all: breakfast buffet available 'till 12! This hotel is enthusiastically(!) decorated in modern colours, […] but the service and comfort is highly recommended and the wi-fi free. Read moreGenuine Hotels.com guest review
"A perfect place to stay"
The hotel was perfectly located with everything in walking (or cycling) distance. The views are just incredible and the quality of food and drink was exceptional. I will be back!Genuine Hotels.com guest review
"What a great room."
We checked in for a 5 night stay after spending 23 days on a river cruise. The desk clerk offered me a great rate on a honeymoon suite and we were overjoyed with the size of the room. The hotel is very new and close to most attractions and public transit. The restaurant serves a great breakfast buffet For my money this hotel offers the best rates in […] it's class in Amsterdam. Read moreGenuine Hotels.com guest review
"Great Location and good comfort"
Everything about the hotel was as per the other reviews and pretty good. Location is the best part. 10-15 mins walk from the Amsterdam Central station and have some nice views of the IJ river being on the dock. Had a pretty pleasant and relaxing stay. Would recommend.Genuine Hotels.com guest review
We were impressed about the pictures during our Hotel search. So we did choose this Hotel and we were very pleased with the real Hotel. The area is very quiet, the rooms are super clean, the staff is very friendly and helpful. We only had a 10 minute walk from the train station to the Hotel and about 10 minutes to the City from the Hotel. The food was […] really good. The only little flaw we found was the price for the breakfast buffet, since we are not big eaters in the morning (we found a small Cafe in the area). For people with big appetite this breakfast is just perfect. We can also recommend the four course dinner, that was a real treat for our last night there. Read moreGenuine Hotels.com guest review
"Brand new hotel in a nice location."
The hotel is close to the historic center and nice neighborhood. Brand new hotel, nice atmosphere and clean. Very good relation price benefits.Genuine Hotels.com guest review
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