This is a really nice, upscale hotel with big, clean, comfortable rooms and full service. It's not in the middle of the action, like some hotels, but it's only a 10 minute walk from Amsterdam Central station and it's exactly the same price as the tiny, awful hotels that are in the city center. So you get serious bang for your buck. I would definitely […] recommend it. Read moreGenuine Hotels.com guest review
"A stay on the River Ij"
The hotel needs to provide better directions when you first arrive, but after that it's a piece of cake. The surrounding area isn't yet fully developed, but it is so close to the Jordaan that it doesn't matter. Get sandwiches and other goodies at Stash and shop for gifts at Leafde.Genuine Hotels.com guest review
The Aitana was an excellent hotel. The staff were very friendly and knowledgeable about the area, and the location can't be beat - maybe a 10 minute walk from the central train station. The central part of the city is perhaps a 5-10 minute walk in the opposite direction, so just be aware of this in your planning. The room was extremely clean and comfortable, […] and very spacious for a European hotel. All around terrific place. Read moreGenuine Hotels.com guest review
"great value for money"
We enjoyed it tremendously and will highly recommend the hotel at a very fair price.Genuine Hotels.com guest review
"Customer service is a myth here"
The rooms are clean and modern, but the service is poor. They were not responsive to requests, always forgot to replace something when cleaning the room (towels, coffee, etc.), and it always felt like pulling teeth when dealing with them. They were not rude, just not trained on customer service. The location is ok, but not as convenient as they make […] it sound on their website, especially if you are hauling luggage. And the neighborhood the hotel is in is dead. Wifi was dodgy at the hotel and almost never worked as it should. Any business in the services industry without completely reliable wifi in 2014 will probably never get repeat business from me. Read moreGenuine Hotels.com guest review
Beautiful and awesome hotel, just further away from the amsterdam action.Genuine Hotels.com guest review
The hotel was a bit out of the way but it really worked for us since it was only about a 15 minute walk away from Central Station. We loved the view over the water and the staff was very nice and helpful. The only problem was that the hotel wasn't quite ready to open so no spa, no restaurant or menu. But, they did let us order take out food and made […] us feel as comfortable as possible considering their shortages. Pet peeve, but whenever we order drinks they kept forgetting to give us napkins. Overall we would go back and recommend to people who don't need to be inside the city but close to it with a view. Read moreGenuine Expedia guest review
"good hotel, but location of it really kills it"
very nice modern hotel. Rooms are very nice, clean, and modern. Great ambiance to the rooms. However, the location is just brutal, especially on bad weather days. It is a 10-15 minute walk to the Amsterdam Centraal station, a walk you don't want to be doing when it is cold and rainy. Not an easy hotel to get to if you want to use it as a base for s […] ightseeing. Read moreGenuine Hotels.com guest review
"Almost ready for prime time"
New hotel and staff.Quiet clean,modern.Genuine Hotels.com guest review
"Ultra modern hotel on the redeveloped IJ dock"
Wow, This is a baller hotel chain. It's a beautiful new and ultra modern hotel with floor to ceiling windows, located on the newly re-developed IJ dock. Had a great stay on the last leg of my Euro trip and this hotel was one of the nicest. It's close to Central Station and it's easy to get to by foot with luggage. There is also a bus line that runs […] from the train station right past the hotel. While it's not in the middle of the action in the Old Town or the Canals, it's pretty darn close to transport that takes you to all those places. Almost all of the tram and bus lines run through Central Station and that's about a 10-minute walk. I'd stay here again and I've already recommended this hotel to friends who are traveling to Amsterdam soon. Read moreGenuine Hotels.com guest review
"Beautiful, modern, convenient and clean"
Very nice, new hotel close to the Amsterdam Centraal Train Station. Beautiful rooms, beautiful views, and friendly staff. Will stay again next time I'm in Amsterdam. Also the price was a lot cheaper than all others, not sure if this was because it's new or just regular pricing.Genuine Hotels.com guest review
very comfortable new hotel. The room was very nice and kept clean. excellent shower.Genuine Hotels.com guest review
"contemporary hotel , close to the center"
Enjoyed the stay , would prefer a better look at the old town ( as i was in a room with the panoramic view. 8th floor, try to get to 10-12fl ) but overall conditions of the room and quality of service were great. it is at 10 min walking distance from the grand central station.Genuine Hotels.com guest review
"Perfect location to enjoy Amsterdam"
Perfect location near central train station! Renting bikes is recommended to enjoy this city which is easy to explore. We had a great stay!Genuine Expedia guest review
The hotel is brand new and a bargain in my book. The rooms were large, bathrooms emmense. They didn't have certain services open yet as they were so new, but, breakfast buffet is nice, but, no room service. It is a $15 euro taxi ride downtown, but, it is walkable, which we found out 3 days into our trip - so walk downtown to save $.Genuine Hotels.com guest review
"A few suggestions"
The positives--we stayed on the highest floor and our location was wonderfully quiet. The beds and pillows are some of the most comfortable I've had in a hotel. The room was spotless. Negatives--the check in process is extremely slow. It seems as if the staff has to enter everything in by hand. There were only two desk people and two lines with people […] having trouble with their bills or contesting a charge. The location is NOT easy to find. The hotel needs to do something about providing very specific directions for people walking from the train station. Decoration style--nouveau sterile. Read moreGenuine Hotels.com guest review
Very good service, very attentive staff and made an effort to speak in my language. Very comfortable beds, good bathroom, good towels and a good location. The only thing that would change is that parking is not theirs and then to pay the automatic machine did not give me the receipt and could not get out, the resolve it took me one hour thank to help […] from the hotel staff. Read moreGenuine Hotels.com guest review
Very modern, clean, spacious hotel! Can't fault it! Beds and pillows are so comfortable! The bathroom rainfall shower is top class especially after a night in the city! Wifi was fast too! Definately would stay here againGenuine Hotels.com guest review
Excellent. Excellent. Excellent. Great value and walking distance to centraal. Can't wait for all the construction to finish so area will be a little bit more accessible.Genuine Hotels.com guest review
"It was good"
It was a good hotel But for a new hotel i expected to be better than this Not everything in the hotel is done Still working on itGenuine Hotels.com guest review
"Bad experience, felt dissappointed!"
I have to be honest to room mate hotel was a very nice hotel, but as I arrived to check In I was told that somehow somebody else had checked into my room! The female check in assistant was very apologetic and offered me a free drink while the problem while resolved. 20 minutes later she came back and told me that the room which I had booked was unavailable, […] I had booked a junior suit with a panoramic view, and was told the only room available was the standard double room with a view of the city, but all I was offered was a reduction in 50 euros of the original price of my original room, which put the room at the standard price! So somebody had my room at a reduced rate, while I was downgraded with no compensation. When I went to fill my details in for my new room the male manager could see I had been waiting a long time, but he ignored me and left me waiting for another 10 minutes and the just walked off and left me! by this point I was getting frustrated to I asked to porter what was going on and he told me to just go up to room. When I got to my room there was a hand written note for another person left on the side! The manager then rang me and said he would come up to room to take my details, so I waited another 10 minutes then he rang me again and said he couldn't take my details from there so he asked me to come down to the reception again and if I could bring the note with me so that he could give it to the correct person! Read moreGenuine Hotels.com guest review
"A piece of art in the centre of Amsterdam"
A truly outstanding Hotel! Starting from the unique design and beautiful interiors, especially in the night when the bridge leading to the Hotel is nicely illuminated, finishing at the extremely friendly and helpful Hotel Staff, it was a truly excellent experience to stay in this hotel. I think I have found my new favourite chain!Genuine Hotels.com guest review
"Everyone how going to dam"
This is the hotel And venue to be at. To get high get viewGenuine Hotels.com guest review
If you stay anywhere in Amsterddm stay hereGenuine Hotels.com guest review
"A little break"
We stayed for 2 days and the Hotel was fantastic. Such a lovely place to stay. The bed was amazing, so comfy. I would defo stay again and recommend to othersGenuine Hotels.com guest review
"Great modern accomodation"
The hotel is beautifully located. We stayed in a Junior suite at the 12th floor. It was affordable. Beautifully furnished with modern decor. The staff was very polite and helpful with arranging our needs. Breakfast was good and plenty for a very well price. As it is a new hotel, the restaurant was not yet opened and there was no room service. Yet, i […] would always stay at this hotel again when in Amsterdam. Read moreGenuine Hotels.com guest review
"Superb hotel and room, a little out of the way"
New hotel, new clean, BIG rooms, excellent staff, good WiFi (sometimes slow, but OK overall). Loved every part of my stay here, and would absolutely recommend this hotel to anyone. The ONLY SMALL drawback was that is was a good 10min walk back to Centraal station, couple with the fact that it is a residentail neighbourhood with no shops around at all, […] meant a 30min round trip everytime I wanted to get somethng from the shop. A small price to pay for the excellent room though. IF it stays the same price (rate was similar to the Ibis Amsterdam when I stayed there ... and even though Ibis is MUCH better situation, the rooms here were SOOO much better than the Ibis), I would definately stay again. Read moreGenuine Hotels.com guest review
"Boutique hotel decor"
Mate Aitana is pretty new hotel - room is big but insufficient decor which make it looks & feels empty. Hotel facilities are not totally ready & the location although is facing the center of Amsterdam but no transport & you need to solely depend on walking under cold weather .Genuine Hotels.com guest review
i was realy enjoyed my stay and i'll experince it againGenuine Hotels.com guest review
"Best hotel ive stayed in!"
What a hotel!, makes a nice change from the usual rubbish in Amsterdam. The room was spacious, with flat screen tv with English channels on, the shower was great. This hotel is easy to find once you know where it is. Come out of the back way (dock side) of central station turn left and after 10 minutes walk you will see a big white building on the right, […] Room Mate Aitana is just behind there. Walk across the smalll bridge on the right to get to it quicker than the road way. I got a really good rate on this hotel, once word gets around im sure this hotel will be fully booked up and will be more expensive. I was only hear for one night, i wish i could have stayed longer. Read moreGenuine Expedia guest review
"Very nice place"
I really like everything in the hotel, my son was so happy with the TV in our room and he loved the bacon in his breakfast. Only that my original room was given to someone else but we did get a much better room with a lovely sight of Amsterdam. Also during the booking it offered complimentary parking but at the end we have to pay for it.Genuine Hotels.com guest review
"Nice and new hotel. Out of the way."
Near new hotel near Central station. Convenient in that respect. But if you are planning to do a lot of site seeing and walking around find somewhere closer to the middle of Centrum, or even the south end of Centrum. Room Mate Aitana is very clean, quiet area, and modern. Staff was adequate but not that welcoming or friendly. Check out process is slow […] and they said we had the breakfast (12 Euros) but we didn't, nor did our reservation have it. They even asked us when we arrived if we wanted it and we said no. They had to double check with the kitchen whether we had it or not. Sort of off putting. I would opt for somewhere else next time and not recommend this hotel to others when there are better options. Price here was fair. Read moreGenuine Hotels.com guest review
"Beautiful modern hotel, be great when finished!"
The third or fourth time I've stayed here, the staff are very friendly and willing to help. Great standard of finish, I look forward to returninag when the hotel is more complete :)Genuine Hotels.com guest review
Good StuffGenuine Hotels.com guest review
Excellent - staff were first class and service in all areas I encountered was excellent. Would stay again if I revisit Amsterdam. Would have no hesitation in recommending it to others.Genuine Hotels.com guest review
"Nice hotel near centre"
Great hotel rooms and good value Modern clean place certainly use again if over as walking distance 10 mins from station and main areasGenuine Expedia guest review
If you like the standard Amsterdam boutique style hotel, then this is NOT the hotel for you. This is a new modern hotel with excellent facilities. Very close to the city centre and can be walked to. Will be staying here again.Genuine Hotels.com guest review
Very good indeed. Lovely room, excellent view, nice welcome, helpful on request. May suggest more than one coffee pp in the room. Thank youGenuine Hotels.com guest review
This hotel only opened in August. No restaurant. Workers drilling into metal on the outside of the building at 8:00 AM. No information provided in the room--nothing! What services does the hotel offer??? Breakfast was not cheap $12.50 euro /person. Room design appears to come from an IKEA catalogue. I would not recommend this hotel.Genuine Hotels.com guest review
"Nice hotel, pleasant staff, more training required"
Nice, new, comfortable hotel however maybe it's too new? Reception staff were all over the place. Gave us wrong room, couldn't find our bags, failed to pre-book taxi on a busy Saturday night. Woken up early with construction work on roof :(Genuine Expedia guest review
We stayed at the hotel mid october, bad weather but excellent hotel. Its better to take the bus from the central station to the hotel then try to walk. Very friendsly staff, very modern and clean. Relaxed atmosphere, the bar had a limited list of cocktails but they made that up by serving high quality ones. Best option is to take breakfast in the hotel […] as its a good walk to any alternatives. Read moreGenuine Expedia guest review
Comfy beds and great walk-in shower. BUT NOISY. External building works, crane being moved and fire alarm (false) at 7.45am meant I got very little sleep. And there was no coffee in the room to wake me up. Got the grand sum of 5 euros compensation. And then found out that no-one had told me about the shuttle bus to schipol (you have to book 2 hours […] in advance, but there is no info in room). Read moreGenuine Hotels.com guest review
The hotel is newly opened and unfortunately it showed. The service was very slow (especially on check in and out with a big queue of business travellers). My room had a crane outside the window which meant I could never have the curtains open and the gym was not actually open. The room had a great many lamps which meant lots of turning off lights at […] night but never enough light to work (not helped by inability to open the curtains due to the workmen standing on a crane platform right outside!). Finally, they checked me into a disabled room for three nights, which I find very annoying especially if I'm not warned about it at check in - I'm certain there were other rooms they could have allocated to me, Read moreGenuine Hotels.com guest review
The staff were very friendly and helpful. Our first room was a disabled room so we had to change. the staff were very apologetic and moved us to a fantastic room over looking amsterdamGenuine Hotels.com guest review
The hotel had a feeling of not quite finished yet. The staff were lovely. There were random areas that weren't painted. Staff ignored do not disturb signs on the door. I had to argue over a £100 bill for a bar that wasn't me. Has the potential to be great, but a little way to go. Rooms very comfortable and clean. Location quite a walk to the statio […] n. Read moreGenuine Hotels.com guest review
We paid £10 a night extra to get a view of the water and we got a very small triangle and still looked out onto buildings so this wasn't worth the money. We had only checked in about half an hour when the room door opened and 2 girls with suitcases walked in as they had been allocated the same room as us with a key that worked for the door. Also the […] day we left the hotel tried to charge us £300 although we had paid our bill in full when we booked. Again they had mixed us up with the girls they gave our room key to. The hotel is a bit far out from the centre of Amsterdam and as it was raining really heavily when we were there, the walk was miserable so we ended up paying for taxis. This more than anything is the reason I wouldn't recommend the hotel. Having said that the bed was one of the most comfortable beds I have stayed in and the room was very nice, new, clean and spacoius. Read moreGenuine Expedia guest review
"Lovely but still being built!"
Great rooms with extremely comfy bed, but hotel is still clearly being built with some parts looking a little like a construction site. Hotel staff were extremely friendly and very accommodating for a couple of bedraggled cyclists. Hotel a little far from the centre which wasn't great when it was raining, but staff very helpful in finding your way to […] the main areas of Amsterdam. Read moreGenuine Hotels.com guest review
"Style personified and more..."
For those looking for a stylish hotel with room space' this is a good one to consider.tThe architects and designers have balanced cost and longevity to survive function. This hotel will I am sure look great after a few years as it does now. Support staff are very accommodating and nothing was too much trouble. Good luck in Amsterdam!Genuine Hotels.com guest review
Beautiful hotel!!! No faults!Genuine Hotels.com guest review
"Amsterdam trip 2013"
Hotel was very modern and brand new but a bit far out for us we like a more central locationGenuine Expedia guest review
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