The room was very clean and comfy. Mid June without AC. A little warm for my liking. No TV or phone in the room. But did offer free WIFI. Billed as a bed & breakfast. It is not. They have a deal at a local pizza place for you to get a discount if you want. They don't take credit cards, So I had to run and find a exchange bank at extra cost to obtain […] cash while they waited. No property personnel on-site the whole time we were there. The garage parking is off site and is an extra fee. None of which was explained in their ad. They are located close to shopping and sites to visit. It is located on the fourth floor of the building. So be ready to hump your luggage the four flights. It was noisy at all hours due to being right on one of the main streets and too warm to keep the windows closed. The smell of the sewers was pretty tough in the mid afternoon. The ad could explain a little more of what to expect. Probably would not go back nor recommend to a friend. Read moreGenuine Hotels.com guest review
Great locación. THE only bad thing was that the bathroom and the shower are in a different room, But you have your own and a key.Genuine Expedia guest review
"Bed and breakfast without the breakfast"
Nice place good location. It worked just fine for us. +: has a kitchen, nice ikea furniture, right between the train station and the duomo. -: 2nd floor without elevator, the stove was not working, the bathroom floor was not even swiped when we got in, wifi signal didn't reach the roomGenuine Expedia guest review
"Full of Lies"
There is only one pro about this hotel is the location. The hotel service was the worst ever we have experienced during our travels around Italy. The lady that checked us in spoke no english at all. All she cared about was getting our money. Thats all she knew what to say in English too. The accommodations listed on the website for the hotel was a lie. […] You do have a private bathroom, but its down the hall and not attached to the room. There was no toiletries provided like it said it there was and neither was a hair dryer. There is no parking available on site, you have to find a parking garage a few blocks away from the hotel and have to pay for it. The room was barely cleaned when we arrived. Even though the hotel was literally located right next to the Duomo, it was unbearably loud at night. I do not recommend this hotel at all. A huge rip off. Read moreGenuine Hotels.com guest review
The B&B is perfectly situated in the middle of everything and anything in Florence. The staff is friendly and helpful, everything is new in the room as they have just atarted this site. Highly recommend to friends and would go back there for sure,Genuine Expedia guest review
As it is in that part of Firenze, Domus Duomo is in a very ancient building and so of course one cannot expect it to be the sleek modern feel of a NY Hilton. If one wants that they shouldn't come to Firenze for their vacation. It was however very clean and well cared for and the 2 young men that we dealt with could not have been more helpful or polite […] and eager to please. We were very comfortable. The location was perfect. One steps out the door to the Duomo, San Lorenzo, and plenty of restaurants, even a little Despar (grocery store) We were very pleased. And the price was very good. Try to get that kind of location near Time Square for 40 euro/person per night. Read moreGenuine Hotels.com guest review
"only location great, others nay"
I read the reviews before making the booking, and acknowledged that they don't have 24h reception. So upon arrival, i emailed them my arrival time and confirmed with them several times, but when i reached the b&b, still no one there to check us in. We waited there for 3hours. I stayed there for 3 nights, and along that 3 days, every traveller faced […] the same problem. I even had to open the door to let them in and lent them my phone to contact the person-in-charge (since when i become the reception?). In conclusion, they never be punctual for check-in time, but super sharp with check-out time. The b&b is located on third floor, they don't have elevator. Thus, for those who can't climb the stairs or carry big luggages, this place isn't optimal. There's no room service, no one will remove your trashbag or sweep the floor. I can even see the hair sticking on the blanket, i wonder how often they wash the blanket. Some other websites state that they have hair dryer and kitchen, well that's a lie. The only good point i can think of is that the b&b location is perfect, you can go to duomo or central market in 5mins walk. And they have fast internet. And the manager recommended us a pizzeria to have nice pizzas and beer during late night. Read moreGenuine Hotels.com guest review
"Great location but just a 2-star"
Walking up to the 4th floor (5th in North America) with bags isn't fun and no, there isn't an elevator. The room itself was very clean, beds were ok, big double bed and 2 singles for our family of four were great, view over the pedestrian-only street was great although on Saturday night it was loud with partiers until at least 3 am and a couple of hours […] later the early risers/garbage trucks were out so it was a short night of sleep. The bells of the Duomo were loud but pleasant. The shower and toilet are private but located down the hall from your room and the water pressure is the worst I've had in Europe in 4 months of travelling here (it actually stopped for about 3 minutes at one point, I assume because someone else in the hotel was using the shower at the same time). The pluses are the cleanliness and the fantastic location. The term B&B is also interesting since there is NO breakfast included, maybe something was lost in the translation:-) Read moreGenuine Expedia guest review
"Beyond disappointing, frustrating!"
This is not a Hotel, seems more like a Bed & Breakfast. The place is unattended and I had to wait for about 30 minutes until somebody arrived with my family outside in the evening. I do not recommend it at all.Genuine Expedia guest review
"i advise travellers do never think about it ."
Location seems very attractive, but as u get to know the city, u do not have to live his central area, cuz too noicy all day from morning till 00:00. the staff, a girl , not pleased to serve and answer questions . She asked 2euros overcharged us pernight, I kept calling the people of property and emailed , nobody answerd or replied at all. Because , […] there is no management team in the property staying there after you check in . No one there to help! They called b&b , but no breadfast at all, they dont have facilities said on the website, they said you gonna have private shower and toilet , sorry , outside the rooms , and have to carry keys everywhere .. Taps of the shower broken, nobody fixed it , Rooms pictures looks nice? Be careful. They use pink lightning in the room , exactly feel like in a motel , Be a smart traveller, and be never be cheated by this kind of hostels, But btw, there is a bnb on the first floor same building run by an old man , they looks very nice . At least , they hv receptions . Hope my comment helps you . Never waste money . Read moreGenuine Hotels.com guest review
é um apartamento com quartos não um hotel, e nunca está la ninguém para nos receberGenuine Hotels.com guest review
"solo per poche notti"
Ottima posizione, preparatevi però a fare 4 piani a piedi. Pulito ma peccano di manutenzione i bagni (doccia rotta sia il regolatore che il tubo e ostruita dal calcare). La colazione è in convenzione con una pizzeria di piazza duomo..peccato non averla mai trovata aperta!Genuine Hotels.com guest review
"Check in agendado"
O check in é realizado através de agendamento de horário. Acabamos chegando três hora antes e o hotel estava fechado, não havia ninguém para nos atender. Tentamos contato com o responsável mas sem sucesso. Fomos almoçar e voltamos no horário combinado, mas novamente não havia ninguém. Resultado: fomos para outro hotel e perdemos o dinheiro que já tínhamos […] pago. Não recomendo o hotel. Read moreGenuine Hotels.com guest review
리셉션이 없어 밑에 거주하시는분께 전화빌려서 전화했어요 근데 이마저도 한번에 받았던게 아니었어요.. 원래 그렇게 호스텔에 신경을 잘 안쓰시나봐요 그리고 저희가 체크인하구 밖에서 놀다 들어갔는데 호스텔 문에 테잎으로 도배가 되어있었어요 문 잠그지말라면서ㅡㅡ 그때부터 좀 후회했어요 좀 안전하지 않은것 같아서.. 솔직히 방문만 잠그고 밖에문을 잠그지않으면 누가 언제 이 호스텔에 들어올지 모르는거잖아요? 게다가 화장실도 룸과 따로 있는데.. 씻을때도 많이불안했어요 그리고 샤워기.. 한참전에 고장난거 같은데 진짜 신경 안쓰시나봐요 샤워기 고장으로 물을 제대로 쓸수없어 10분만에 할 샤워를 20분넘게 했어요 계속 손님 받고싶으면 바로 […] 시정조치 하시기바랍니다 Read moreGenuine Hotels.com guest review
"No recomendable !"
Las habitaciones tienen muy mal olor, el baño se encuentra fuera de ella. No hay cocina, ni siquiera calentador eléctrico. No hay recepción, por lo que se hace difícil el chek in o cualquier consulta que uno quiera realizar.Genuine Hotels.com guest review
"Perfetto per un weekend"
Benchè la struttura sia un po' vecchia, la posizione centralissima ne fa una scelta perfetta per un weekend a FirenzeGenuine Hotels.com guest review
렌트개념 하우스... 체크인이 힘듬... 현관문 고장...Genuine Hotels.com guest review
"no room free when I arrived"
I made a reservation from Japan and had booking number from Hotels.com. I arrived there and asked why I do not have a room today. Hotel man said "I do not know but Hotels. com make this happen".Then he gave me Hotel infomation.I do not know why Hotel or Hotels.com made such mistake.I arrived at Firenze late afternoon so that I could find place to stay.I […] had big bags so that I did not want to move much and I had apointment so I did not have time to find cheap one and easy to move from this Hotel. Because of this problem I paied all most double price. I would like it will not happen again for other people who make a booking from this system. I am sorry I can not tell anything about room. location is very good,convenience,not far from staition on foot Read moreGenuine Hotels.com guest review
"Good room, nice location"
Nice location, good room but its in 5th floor without elevator and the bathroom is outside your bedroom. Anyway, the hotel is clean and comfortable.Genuine Hotels.com guest review
Very good location, good area,clean room, hair dryer, towels were not changed though but expected since is B&B , wifi working ok, hot water at the bath,no elevator, hotel is at 4th floor not good for luggages, our room was close to the church and sometimes you could hear the bells.Several restaurants across the road from hotel and area filled almost […] always with people extra safe area.20% of at a close to the hotel restaurant for breakfast. Read moreGenuine Hotels.com guest review
Posto centralissimo ottima posizione davvero per chi vuole godersi il centro di Firenze Unica pecca manca la prima colazione essendo un BeB dovrebbero fornirla , per il resto ottima pulizia sia in camera che in bagnoGenuine Hotels.com guest review
Conveniente per 1/2 notti, servizio dimenticatelo....Genuine Hotels.com guest review
"Soggiorno per una notte"
La pulizia delle camere è più che buona. Il servizio è stato quasi puntuale. I bagni sono tenuti abbastanza puliti. La posizione dell'hotel è fantastica.Genuine Hotels.com guest review
"ne vous faite pas arnaquer"
Apres avoir montė 6 etages a pied, elle nous montre notre chambre qui n'avait pas de salle de bain , devait aller dans le corridor derriere une porte barrė. Apres lui avoir dit que nous avions reservė une chambre avec balcon et salle de bain dans la chambre, elle dit qu'il n'y a qu'une chambre de ce type et est deja prise. Apres avoir telehoner a quelqu'un, […] elle nous donne l'excuse qu'il n'ont pas reçu notre reservation et nous dit qu'il ne reste plus de chambre de disponible... A la rue, svp.( ils ont aussi le Green Domus car fait prendre une deuxieme fois, meme numero de cellulaire) Read moreGenuine Hotels.com guest review
"끔찍, 살벌, 후회"
4층까지 엘리베이터 없이 올라가야함, 도착시 직원이 상시 대기하지 않고 있어 따로 연락을 취해야함, 방과 욕실이 떨어져 있고, 우리가족만 사용한다고 했으나, 아침에 다른방에서 하의를 벗은 사람이 나와서 무척 당황 했음, 끔직 살벌 했음, Scared, Terrible!Genuine Expedia guest review
"In centro, perfetto per 1-2 notti"
Struttura vecchia, BB al IV piano senza ascensore. Abbiamo alloggiato in 3 in una stanza con bagno in camera e balconcino sul duomo: camera pulita, tutto ineccepibile. Manca però la colazione: viene consegnata ai clienti una tessera per uno sconto in una pizzeria nei paraggi del BB. In ogni caso la struttura è talmente in centro che solo un pazzo preferirebbe […] fare colazione nel BB o, peggio, nella pizzeria convenzionata. Giudizio complessivamente positivo. Read moreGenuine Expedia guest review
가격과 위치가 매우 만족스러웠습니다 하지만 엘리베이터없는 4층이라 짐이 많거나 노약자가 있는 경우 힘들 듯합니다.Genuine Hotels.com guest review
"싱글 여행에 추천"
ㅇ싱글 여행에 적합한 숙소 - 가족단위 여행 비추천(엘리베이터 없음) ㅇ유럽 숙박시설과 비교, 가격대비 위치 및 시설 좋음Genuine Expedia guest review
리셉션이 없어서 직접 전화해야해요. 그리고 4층에 위치해 있는데 엘레베이터도 없어서 죽어나요. 이거 빼곤 다 괜찮았어요.Genuine Hotels.com guest review
Este hotel fica muito bem localizado, muito próximo ao Duomo e de fácil acesso à estação de trem S. Maria Novella. A única desvantagem é ter que subir dois andares de escada e se o seu quarto for de frente para rua, pode ser um pouco barulhento até umas 23:00-24:00.Genuine Hotels.com guest review
"Mitten im Zentrum - relativ ruhige Seitenstraße"
Das Domus Duomo ist kein Hotel! Wer die Annehmlichkeiten eines Hotels erwartet, ist hier falsch! Es nennt sich "Bed and breakfast", wobei es kein Frühstück gibt. Wir hatten vorab unsere Anreise für 14 bis 15 Uhr angegeben, waren dann schon etwas früher da. Unter der angegebenen Telefonnummer konnten wir niemanden erreichen, allerdings kam kurz vor 14 […] Uhr eine junge Frau, die sich dafür entschuldigte, dass wir warten mussten. Das "Hotel" ist eine Wohnung im 4. Stock (82 Stufen) bestehend aus 4 Zimmern und 4 Bädern. Wir bekamen einen Schlüssel, der unser Zimmer und unser Bad schloss. Als wir nach dem Frühstück fragten (Bed and Breakfast), erklärte uns die Dame, wir könnten einen Rabatt in einer Pizzeria am Domplatz bekommen, sie wusste allerdings nicht wie hoch der wäre. Das war uns aber nicht so wichtig, weshalb wir dieses Thema nicht weiter verfolgten. Wir hatten zu Zweit ein Zimmer mit 4 Betten, das von uns benutzte Doppelbett war sauber, die beiden Zustellbetten weniger. Das Bad war auch in Ordnung, allerdings kam das Wasser nicht aus dem Duschkopf sondern aus dem Schlauch. Auch hatten wir für 3 Tage nur eine Rolle Toilettenpapier. Eine Rezeption gibt es nicht, die junge Dame kam nur zwei Tage später, als neue Gäste anreisten. Für uns war die Unterkunft völlig okay, die Lage direkt am Domplatz ist super. Allerdings muss man sich, bevor man das Zimmer verlässt, überlegen, ob man alles hat, denn 82 Stufen für eine vergessene Sonnenbrille sind schon anstrengend! Read moreGenuine Expedia guest review
08/14/14 Anthony M Sydney, New South Wales, Australia
is how this hotel (or apparently this "b&b") should be described. Rude (staff), smelly, exhausting (5 flights of stairs with heavy bags) are also other adjectives that spring to mind when i think of this disastrous place. things got off to a bad start on arrival when we found that no one was there to meet us at the hotel and we were required to call a number on the door. This was despite the fact that we had sent an email explaining what time we were to arrive. After lugging our heavy baggage up several flights of stairs (no elevator) we found ourselves out of breath and drenched in sweat on a hot summer florentine afternoon. We were then rudely demanded that payment be made on the spot in cash which involved another trip down the stairs to a nearby ATM and back. We were ushered into a room with stains on the sheets and met with a pungent odour that can only be described as foul. Last time i checked the 2nd b in "b&b" meant breakfast. Hotel Domus Duomo, despite advertising themselves as a "b&b" neglected this second b and after arriving at the so called restaurant attributed to the hotel we were told that breakfast was not provided or at least, "not free." Our misery extended to the end of our trip - after initially requesting a late checkout of 1pm (which was confirmed) we were ordered out of the building by the rude manager who had shown us in. we were forced to pack up instantly and leave.
02/14/14 Al1e0n London, United Kingdom
Located right in the heart of Florence, just round the corner from the iconic Duomo, this is the place to stay if you just need a bed. The 4th floor houses five private rooms with just the basics that are spacious, airy, and comes with a private bathroom located separately and free WIFI. There is no lifts but that's expected in most places in Florence. There are maps, books and information in the hallway bookcase for free (not the books). There was suppose to be access to a kitchen, but I was never shown as it stated Bed and Breakfast on Bookings.com. The noise from outside is loud from the revellers, so sleeping was very hard at nights, but being so close it's expected. Everything is in walking distance which I good and there is even a discount at a restaurant for staying here which comes in handy if your on a budget! The price was good for my stay and there is a €2 tax pppn charge! They have improved since people's last reviews as there was two towels, toilet paper, no cleaner and staff contacted me prior to my arrival and on the day of arrival as checking closed at 9pm and I was running late. Too early check out time as flights to London are late in the day.
"don't go here!"
01/18/14 selinakeenan London, United Kingdom
I booked to stay at this b+b for 19 January 2014, one night. I received an email from them asking my estimated time of arrival AS they do not live there, they have to send someone to open the door and allow you entrance. I replied I would let them know a few days beforehand. I have been trying to contact them by phone, email,sms since Thursday but no reply, so I have nowhere to stay in Florence tomorrow unless I oay another hotel. I strongly urge you to avoid this place. I am reporting them to the Florence Tourist Authorities,
12/07/13 kea2013 London, United Kingdom
I had booked and confirmed a room for three nights over the phone and via email. I arrived at 7:30 pm and was told I would be met. No one turned up, no one picked up the phone, until I reached the receptionist who said that it wasn't her problem. Abysmal. Had to sort out another hotel, which turned out to be a blessing in disguise reading the reviews on here.
10/06/13 lizSaltlakecity Salt lake city
This room was dirty. The bedding was stinky. There is no breakfast, toiletries, or housekeeping. No one is there to help out with anything! You have to call them. Its on the fourth floor, no elevator. We had to ask for clean towels, toilet paper, and batteries for the tv remote (which we never recieved). These people are in the wrong businesss for sure!! We booked through booking.com, they shouldn't promote this B&b.
"If I could rate 0, then I would"
09/28/13 karlakamikazeecox calgary
This bed and 'breakfast' ruined our last 3 days in Florence. we should up to meet someone who let us in. The ad in expedia stated it had, AC, shared kitchen, breakfast, hair dryer, toiletries and a private bathroom. It did not have AC, a shared kitchen, a hair dryer or toiletries. On their business card it says bed and breakfast. It should say, "if you want breakfast you can walk 2 blocks away and we'll get you a discount." The private bathroom was not in the room, rather down the hall. And no longer private when you have to walk back from a shower in your towel past other guests. You think they should include that in their ad? When we asked them about it, they were very quick to blame Expedia, stating that it was Expedia's fault for putting those things in the ad. Our room also didn't have towels, cups, a tv, lamps or any other standard room items. It did have a bed at least. The room was very noisy and smelly for some reason. At least the location was optimal (only steps from the duomo) The thing that irritated me the most was that we stayed 3 nights and our room wasn't cleaned once, or our bathroom. they didn't make our beds, change our towels or even empty our garbage. I can't believe we paid for it. The owner who would not answer his phone (we only could contact by email or by the dude who finally brought the towels.. because there is no front desk) gave us the tourist tax off the room ($12 euro) and after further complaints 10%. It wasn't enough. What a lie. I wish I had read the reviews before I reserved.
"Awful! Thr most basic b&b I have ever been to"
08/31/13 Andrea T Sao Paulo, SP
A very very basic b&b, well they just have the bed and not breakfast... He room is extremely simple but ok... Than e terror starts, there is no air conditioning... The Windows are quite old... The bathroom was renovated, but there was no soap, shamppo whatever, nothing and NO toiletpaper... I asked the girl thatworks here for some, and she said they were out, but she was going to get some... Of course she didnt... And as far as I could see other people were having e same problem, since there were notes asking for toilet paper in the entrance... The building is extremelly old, and the place wason the fourth floor, after a huge old stair case, and there is no one to help you eith your lugagge... And I payed 120€ a night, for a place that worths not more than 50€ ... I had a view from the top pof the duomo from my window but honestly, it was not worth it... My advice, avoid it....
07/11/13 VeryHappyCamper123 Sydney, Australia
Was absolutely disappointed with this stay on nearly every level levels. First, there is never anyone actually at the place so you need to be specific about what time you're arriving otherwise you'll turn up and nobody will be there with your keys. I arrived at 3pm, reasonable hour, then took me 90 minutes to locate the owners. They don't answer the telephone number on the website and never replied to my emails. I was told my bathroom was for me, I had to wait 30 mins for someone else to finish their business and left in a state. The rooms are stinking hot and very noisy. They dont have air con. A friend up the road rented a room for 1/2 the price and got air con, which I highly recommend in July, it gets warm here. Its 4 flights of stairs up, so if you're lugging around a backpack, have fun. To their credit the room was clean and the wifi was fast. The overall experience was probably the worst I have EVER experienced and I have travelled pretty much every continent. Especially at 45 Euros per night. Absolute joke, they should change industries, they clearly don't care about hospitality.
05/14/13 Cybrnurse Northern California
Great location of duomo, which we could see from our room. Advertised as bed & breakfast. No breakfast, 1 towel for 5 day stay, room never cleaned. Unable to reach service desk. It.'s offsite. NO SERVICE. They had us cancel booking on booking.com for better deal and asked us to pay cash probably so we couldn't get money back since there was no kitchen.We did see "housekeeper" was sheets and hanging them in a room that appeared to be kitchen. NOT WHAT WE PAYED FOR OR EXPECTED! Wouldn't use again.
"BB/AFFITTACAMERE DA INCUBO"
02/18/15 lucky23169 Albano Laziale, Italy
Non vorrei dilungarmi in una inutile filippica sulla maleducazione, la disonesta' e la mancanza di rispetto del proprietario di questa struttura... Mi limito solo a riportare che dopo avere telefonato ho atteso 1 ora sotto al portone della struttura e che quando finalmente e' arrivato qualcuno mi hanno dirottato senza spiegazioni in una imprecisata stanza situata dalla parte opposta a Borgo San Lorenzo... Overbooking? Errore umano? Non so....certo che alle 19.30 di sera con la valigia e stanco del viaggio e soprattutto dopo aver pagato in anticipo non ho avuto la possibilita' di andarmene. Un trattamento VERGOGNOSO...una struttura meritevole della piu' ASSOLUTA CENSURA.. NON FATEVI FREGARE... E poi non dite che non vi era stato detto..
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