All hotels in Florence, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereVia della Condotta 3, Florence, FI, 50122, Italy, ‏‎800-491-6126
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2.4 / 5Fair

Score breakdown (from 73 reviews)

Average rating for:

  • Cleanliness
    2.8
  • Service
    2.2
  • Comfort
    2.7
  • Condition
    2.4
  • Neighborhood
    4.0
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5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Check In at any time ! Better than a hotel when it comes to service. Not a good place for families to stay because of the shared bathroom. Inexpensive
Genuine Hotels.com guest review
1 night business trip Jun 7, 2014
A Traveler
US
3.0 / 5Good
"center of florence"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
world traveler like to stay in places where the can reach everything they want.Florence is the most beautiful place in italy.We have been there for only 2 days but it was the most exciting days in my life
Genuine Expedia guest review
Other trip Apr 29, 2014
helmuth
US
4.0 / 5Excellent
"Wonderful room, large shared bathrooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This was a great place to stay for the price. Would highly recommend it. The only reason it gets 4 stars for comfort is that we couldn't figure out how to turn on the heat and the staff is not around at most times. So, it was chilly in the room, but bearable. Just be sure to ask about the heat if you think you might need it. The bathrooms are shared (there is a half bath and a large, full bath), but there are few rooms and it wasn't an issue. Other than that, the domed ceiling, large room, pleasant aesthetics, safe building, and great location make this place worth a stay.
Genuine Expedia guest review
Other trip Apr 22, 2014
LB
US
3.0 / 5Good
"Great location. OK room. Shared bathroom!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The location of the hotel is awesome. The room is clean and the bed is big. But it no where in the description that I saw that the bathroom is shared between all the rooms. Also, the description says that the room includes a separate living room but all it is, is a couch in a conner. Also, while it is mentioned somewhere in the room description that you Might be charged extra for a person, it is not very clear. We specifically booked for 2 adults and 1 child (4 years old) through Expedia and when we came we had to pay 25 euros extra for our daughter. Not a great hotel for a family or an older couple who want to enjoy their sleep. But I would highly recommend it to a young couple who like to be in the middle of all the great city entertainment and go out late.
Genuine Expedia guest review
Other trip Nov 7, 2013
Natalia
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Can't really complain too much considering the prices asked to stay here! The rooms are spacious enough (there are 4 in total) and clean. Venere says guests should contact the b&b before arrival to let them know at what time you'll arrive, which we did. The lady called me up at 12.30, just as our train was arriving in Florence to let me know she is waiting for us to arrive, as confirmed by e-mail! I thought this was very nice of her and we immediately felt 'safe'. I didn't understand it was one bathroom for all 4 guest rooms (and one extra toilet) but we were lucky and never had one problem! Everything was clean. We stayed for two nights. We were also lucky enough that we never even saw the other guests (just one morning) so it's not like we were waiting in line to shower in the morning but I can see this being difficult if there are more guests and everybody wants to get ready at the same time. The only big downside was nothing we can blame the owners for. Our room had a window with a view in the back, and on other neighbours' windows. They were incredibly loud! I even got up a 3 the second morning to scream at them to be quiet from the top of my lungs. It was too hot to sleep with the window closed; to sleep with the window open you needed really good quality earplugs. I will write to the hostess to let her know though, so she knows this for next guests in the future. Maybe she can get those neigbours to at least respect an after 11pm 'quiet rule'. I do recommend you to repeat this to the host when you go, just so she knows! Other than that, for the price you pay, you really can't complain. It's clean, comfortable and greatly located!
Genuine Venere guest review
Other trip Nov 4, 2013
A Traveler
US
2.0 / 5Fair
"Very good location but at the cost of noises"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is not a hotel but an apartment hotel where each room is rented out in an apartment. Once we were given the keys to the apartment and our room, we’re on our own. This is fine with us since we are independent travelers.This might be a problem for others looking for a hotel with services. The apartment rooms and bathroom are cleaned daily. Bathroom is shared. There is a kitchen but it is locked. We’ll need to pack an electric water boiler ourselves next time. The room we got was spacious for two, with two large windows facing street. The location is excellent. It is within easy walking distance to major attractions. The only problem we had was with the noises from the street at night. The windows are facing a narrow street with equally tall building on the other side. The noises are well reflected at night. Since this is located in a popular area, we could hear people and cars until the early morning. Also, there appears to be several sanitation trucks driven by just before midnight, and they were loud. Of the three days we were there, and with windows closed, we were unable to sleep before midnight due to various noises from the street. After midnight we were occasionally woken up by late night goers too. The windows, which are aged wooden widows, can use an upgrade to heavy duty noise insulating windows. We were thinking of calling in to ask for the smaller room not facing the street. But the smaller room wasn't vacant until our last day.
Genuine Hotels.com guest review
3 night trip Oct 22, 2013
Peter
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    -
  • Neighborhood
    5.0
-Ask for a double-bedroom with private bathroom but had to share bathroom AND toilets. -No privacy for couples. Walls too thin. -Ask for price of parking, told 12 euros a day and finally was 25 a day!!! -Not much communication between the hostesses and us. Just asked for cash immediately at the arrival and never saw them again after (just few minutes to ask how to do to leave the key before the departure...) -well situated, in the middle of the city center! Great area!
Genuine Venere guest review
Other trip Oct 29, 2013
A Traveler
US
1.0 / 5Poor
"Awful Place. Don't go there."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Not the best experience at all. A person was waiting for us because we needed to say via email when we will be arriving. Processed the papers and asked for payment in cash; we didn't have enough cash so we were sent to the closest bank to get the money. We did not see anyone again during the three days we were there. We had to buy our own toilet paper because they left only two rolls of paper. The bed was not made, the towels were not changed, in all, the room was never cleaned. They do not advertise the place as having to share the toilet and the shower, which by the way were not very clean.You also have to get out of your room to use them because they are outside in the hallway. The place has no AC so you have to keep the windows open and this is a very busy street, so sleeping comfortably was not easy because it was very noisy every night.
Genuine Expedia guest review
Other trip Oct 24, 2013
Mayra
US
5.0 / 5Outstanding
"FANTASTIC LOCATION!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was one of the best locations during my entire trip to Italy. It was a block and a half from the Piazza Della Signoria. Near all the big Florence sights and it was easy to get around the city form this point. It was extremely clean and the room was new and modern. I would definitely book this hotel again on my next trip to Florence!
Genuine Hotels.com guest review
3 night business trip Sep 30, 2013
A Traveler
US
1.0 / 5Poor
"Terrible! Don't go there!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I arrived at the hotel to discover that there was no one to open the door for me and my friend. The door was closed so I called the number multiple times and no one picked up the phone. There were some people that came downstairs that were other guests, and all of them had a terrible opinion of the hotel.Everyone had to wait hours for someone to open the door. I caught a glimpse inside and it was dirty and disgusting. The photos that are on the website are not the real photos! the hotel does not look like that. After many hours of standing under the door and no one answering we finally had to find a different hotel, which was way more expensive. Then they still had the nerve to charge my credit card. Do not go there !!!
Genuine Hotels.com guest review
1 night trip with friends Sep 19, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    2.0
they should have noted that it is shared bathroom. maintain the cleanliness of the area. location very noisy though its near to all attractions.
Genuine Venere guest review
Other trip Sep 30, 2013
A Traveler
US
2.0 / 5Fair
"great location but gross bathroom"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Would not go back here. Amazing location right in the heart of downtown. Waited for hours to get in since no one mans the place. No English from those who came eventually. Bathroom gross, smelly and dirty. Being shower shoes! A bit over priced for what a dive it is
Genuine Hotels.com guest review
3 night trip Sep 15, 2013
Lindsay
US
3.0 / 5Good
"Nice room but noisy"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great comfy bed, clean room and awesome location but unfortunatly my room window opened into a back area which provided the noise from laundries, echoes from down below and constant and loudly dripping pipes. No aircon or fan so couldn't close window because of the heat. The location though was awesome and the bed so clean and comfy!
Genuine Hotels.com guest review
3 night trip Aug 20, 2013
Libby
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Call before arrive!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
GREAT location. I just wish I knew I had to call before I got there. We had to find a wifi stop to use my Skype account.
Genuine Hotels.com guest review
1 night family trip Nov 7, 2014
alan
GB
3.0 / 5Good
"VERY HIT AND MISS!!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
We had a pleasant stay, apart from the bathroom needing a new shower! The most disturbing thing was there was ZERO service! NO ENGLISH and two people who tried to stay after booking were not greeted with ANY SERVICE, they had to TRAIN TO VENICE because there was no one to give them there key!!! HORRIBLE STORY!! THE WIFI DOES NOT WORK!!
Genuine Expedia guest review
Other trip Aug 5, 2014
Alics
AU
1.0 / 5Poor
"Don't bother"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We informed the hotel we were checking in half an hour late (830 pm) in an e-mail they confirmed. When we arrived, they answered the bell but refused to open the door stating the latest check in was at 7pm (the original e-mail says 8pm). It was especially disappointing they refused to open the door even though they were present and we could have resolved the matter by speaking face to face. It is also especially disappointing since it is common knowledge trains often run late in Italy, which means even the best laid plans can result in you reaching your hotel late for check in.
Genuine Expedia guest review
Other trip Jul 6, 2014
William
SG
1.0 / 5Poor
"dreadful ''hotel''"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
It's an awful place. Actually, it isn't a hotel. There is no workers, no security. I've arrived after 9 pm and then nobody answered my calls, so I had to pay a great amount of money in another hotel to sleep. In the following day, I called 20 times to answer me and a woman who is very impolite and doesnt speak english arrived and asked for the 2 nights, I booked. It happens routinely with many guests that booked. In this street, this ''hotel'' is famous because this problem and nobody knows them.
Genuine Hotels.com guest review
2 night trip with friends Jun 26, 2014
Alex
GB
3.0 / 5Good
"Good for a night"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
The hotel was ok.. however you must share the bathroom and its really noise outside the room. There is not air acondition therefore you must leave the window open and there is a lot drunk people. I couldnt sleep properly. at least 4 times i wake up
Genuine Hotels.com guest review
1 night trip Jun 25, 2014
carolina
GB
2.0 / 5Fair
"Very good location."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We were happy with the location,it was very convenient but there was too much noise in the night. We weren't happy when they asked us for payment in cash the moment we got there. We were not prepared to pay cash because it had not been previously discussed. It was suggested to us that we go down to the ATM and get the money. The reason given for cash payment was that their card facility was not working that day. Yet the following they still wanted cash and gave us a receipt without the hotel name on it.
Genuine Hotels.com guest review
3 night trip Jun 13, 2014
A Traveler
AU
1.0 / 5Poor
"Close to the touring area but noisy"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
There is no receptionist at all. You must have a phone to call her to come for checking in. You have to pay cash. I didn't prepare for cash so I had to rush to a change store to purchase cash. As a result, I had to pay extra cost of 20 euro for the cash. The bathroom was shared and it was not mentioned at Ad. It was noisy all the night by pedestrians and cars in the street.
Genuine Expedia guest review
Other trip Jun 15, 2014
A Traveler
CA
2.0 / 5Fair
"Great location"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Location is excellent, room is clean with basic service. No meals but you receive a discount card. Bathroom is shared with others so was stressing when bathroom would be available.
Genuine Hotels.com guest review
2 night trip Jun 7, 2014
Elliot
IE
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The Hotels.com listing was a little misleading. This is really a converted apartment, not a hotel. One staff member is present by appointment only to give you your key. There is no one on hand during the day. Bathroom is shared / common for all the rooms, and walls are paper thin. We were woken both night by drunken guests returning to their rooms at 3 am, singing and shouting. There was no staff at this time. ... On the positive side location is great, really central. But over priced for what is really a low market hostel.
Genuine Hotels.com guest review
2 night trip Apr 18, 2014
Kevin
IE
2.0 / 5Fair
"Great location, awful hotel"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel was not clean, the room smelled like mold, and there was no hot water in the shared bathroom. That said, the location is amazing, so if you're not planning on spending time in the hotel it's ok.
Genuine Hotels.com guest review
2 night trip Apr 12, 2014
A Traveler
GB
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The location of the hotel is good for shopping and also for sightseeing, however the streets can be heard in our room. Room for improvement on the noise pollution there.
Genuine Hotels.com guest review
1 night family trip Dec 7, 2013
Abuaaryana
SG
4.0 / 5Excellent
"Fantastic Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
You really cannot beat the location of this guest house. It's extremely central. This is not a hotel- the people come to let you in (they ask you when you're arriving, but they were an hour late for me, and the phone number they give is out of service.) When they do let you in, make sure you have the cash ready to pay them. They don't take card, and want the money immediately. This is great place if you are looking to not pay a great deal- probably one of the cheapest places in Florence if you want your own bedroom. It is safe (you get a key to the building, apartment, and your room) and it's pretty clean. The rooms are very clean, and the bathroom sort of depends on who else is staying at the time. So I recommend bringing slippers. The wifi is good and free. The rooms are pretty loud, but thats going to be the case anywhere in the centre of the city. Overall, for what you pay (which is very little), this place is very good.
Genuine Hotels.com guest review
2 night trip Nov 29, 2013
A Traveler
GB
4.0 / 5Excellent
"good accommodations"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was clean and staff was friendly. It is on a fairly well traveled street so expect some noise. Central location made walking around easy. Cash only, so come prepared.
Genuine Hotels.com guest review
2 night trip Nov 23, 2013
ls
GB
3.0 / 5Good
"great location but disappointing hotel basics"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
this hotel is in a great location, very clean and comfortable, modern decor is very nice, however it is on a very noisy street, not suitable for light sleepers. also we stayed for just under a week and we had one towel each which was never changed with no opportunity for a clean towel. toilet roll ran out almost every day( up to 8 people staying at a time, there was only one roll at times) and the shower was constantly cold no matter what time of day it was....also we had to pay with cash up front which we were never informed of....overall it was a great experience in Florence however these basic amenitiess take from your stay.
Genuine Hotels.com guest review
5 night romance trip Oct 14, 2013
ladybird
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very cute room booked for the 2 of us. The lady who collected our money was very sweet. Didn't bother us once. The bathroom is a bit outdated but she did a great job of sprucing up the room to make it feel like home. Good location! The shared bathroom is my only negative side but the rest of our stay was so wonderful!
Genuine Expedia guest review
Other trip Sep 21, 2013
ro
CA
1.0 / 5Poor
"be careful!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
I am so disappointed in this place. We booked it last minute and went straight to the place. We found the right place, realizing it was a B
Genuine Hotels.com guest review
1 night trip Aug 19, 2013
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Excelente ubicacio"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Esta en excelente zona, para dormir esta perfecto recomendado para chavos, yo fui con mis hijos y para ellos estuvo perfecto si volveríamos , el detalle es que hay un solo baño y tienes que esperar o estar a las vivas para ganarlo
Genuine Hotels.com guest review
2 night family trip Aug 13, 2014
Sara
MX
1.0 / 5Poor
"you will spend the night on the street"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
what happened to me is the exact same thing as the person before me, so look somewhere else.
Genuine Hotels.com guest review
1 night trip Jul 16, 2014
hasonito
SE
2.0 / 5Fair
"Ok hotel, but no private bathroom/toilet"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
The room is clean, and situated in a very central and cosy district in the City. But several problems with the locks, the doors, and the bathroom, you have to share is a big minus.
Genuine Hotels.com guest review
1 night family trip Jul 13, 2014
Skibye
DK
1.0 / 5Poor
"Sucio y mala atencion"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Primero esto no es hotel, es un hostel con suerte y muy sucio, los baños asquerosos, con suerte limpieza una vez al día. El wifi no funciono ninguno de los 5 días que estuve ahí. La ubicación es muy buena pero eso no amerita lo anterior, además vimos a una señora el día que llegamos nos cobro Altiro y después no apareció más... No es grato ir a bañarse a un baño sucio y tampoco es grato pagar un hotel donde dicen que hay wifi y no entregan ese servicio ya que uno que es extranjero no tiene internet siempre... No lo recomiendo para nada muy malo el servicio...
Genuine Hotels.com guest review
4 night trip Jul 2, 2014
Felipe
CL
2.0 / 5Fair
"Posizione centrale"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Abbiamo scelto questo posto (non e' ne un hotel, ne un B&B ma solo una camera con bagno in corridoio) per la posizione vicino a Piazza della Signoria. Dalla finestra veniva un odore di muffa, di cantina vecchia. Meglio la camera che da sulla strada. Sono solo 4 stanze e la proprietaria non e' sul posto, se le altre persone sono educate non ci sono problemi, nel nostro caso non e' stato cosi'. Non credo di tornare malgrado la posizione.
Genuine Hotels.com guest review
2 night trip with friends Jun 25, 2014
Adri
IT
2.0 / 5Fair
"Vicino al centro ma non eccellente"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Si è vero che si trovava in centro infatti come posizione è ottima, l'unica cosa appena arrivati in camera cerchiamo il bagno dopo il viaggio e scopriamo che era in comune (non avevamo letto nella descrizione anche se forse c'era scritto e non l'avevamo notato) e nel corridoio c'era un forte odore di fogna e la camera molto minimal neanche la tv.. Però la nostra camera era come nelle vostre foto ed è anche facile da arrivarci a piedi dalla stazione massimo 10/15 minuti se intanto guardi già i negozi..
Genuine Expedia guest review
Other trip Jun 4, 2014
nikon
IT
2.0 / 5Fair
"Mala atencion"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
el lugar es poco agradable, la persona que atiende es poco amigable y no cumple lo que promete, nosotros llegamos de viaje al hotel a las 8 am y no habia nadie en el hotel, el numero que te dan para llamar nadie lo atiende nos ayudo fue un sr de otro hotel que quedaba en la esquina del lugar, tuvimos que esperar hasta las 11 am en la calle haber si alguien aparecia en el hotel y alli fue donde llego la sra. con mala cara para entregarnos la habitacion, es mejor pagar un poco mas y quedarse en otro hotel
Genuine Hotels.com guest review
1 night business trip May 17, 2014
leopoldo
VE
2.0 / 5Fair
"No es todo tan bonito como parece."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Este hotel es algo engañoso. Las fotos y la realidad son muy iguales pero a la hora de la verdad empiezan los problemas. Las camas muy ruidosas, la limpieza del baño brilla por su ausencia, la limpieza de la habitación es bastante superficial y quizás lo mejor de todo el hotel sea la decoración. La chica que nos atendía, bastante despreocupada y nada servicial. Nos hablaba con superioridad y sin tiempo a preguntas, todo rápido e incluso sin explicar nada. Le preguntabas sobre la ciudad o recomendaciones y ni se dignaba a contestar y si contestaba era que no sabia. El ambientado del hotel perfecto, los cuadros muy bonitos, pero lo que es comodidad, limpieza, etc.. deja bastante que desear.
Genuine Expedia guest review
Other trip May 19, 2014
Daniel
ES
2.0 / 5Fair
"Buena situación"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Tienes que quedar con la casera, no esta nunca, sólo va para darte las llaves y pagas en el instante, el teléfono q tenía no era el correcto porque lo había cambiado, mande un Mail y tampoco contesto, cuándo llegue no había nadie y vi q en el telefonillo había un teléfono marque y tras varias llamadas contesto , me dijo q en 10 min llegaba y después de esperar 20 min, le intenté decir q no era formal q le había escrito varios mails y q no había contestado , también llame y el tlf era erróneo y me dijo q no entendía q solo hablaba italiano... La habitación si estaba limpia y bien situada, compartes baño con 4 habitaciones más q tiene la casa. A la salida le dejas la llave dentro de la habitación . Recomendable si buscas algo económico y bien situado, lo peor la casera...
Genuine Expedia guest review
Other trip May 10, 2014
eva
ES
2.0 / 5Fair
"Hotel céntrico, pero muy descuidado."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Llegue con mi esposa y había una señora que no hablaba una pizca de inglés u otro idioma más que italiano, la comunicación fué con señas. No nos dió asistencia en nada, no nos proporcionó mayor información, solo llegó, nos dió las llaves y se fue. Otra pareja de franceses llegó como a las 2 horas y casualmente regresamos al hotel, les abrimos y nadie les contestó para dar razón de su reservación o ayuda. La verdad muy mal servicio, nosotros queríamos consejo para tomar un taxi o simplemente tener una referencia para comer, y no lo tuvimos.
Genuine Expedia guest review
Other trip May 7, 2014
A Traveler
MX
3.0 / 5Good
"Ótima localização, mas higiene péssima"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
O anúncio do hotel não deixa claro que o quarto ê com banheiro compartilhado. O quarto é amplo, mas não houve limpeza em 5 dias. O único contato com a equipe foi no primeiro dia, mas foram bem atenciosos. Vale pela localização, mas não espere conforto.
Genuine Hotels.com guest review
5 night trip Apr 25, 2014
A Traveler
PT
2.0 / 5Fair
"Zentrum"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Um Zentrum, sehr gut gelegen aber zuuuuu laut! Sogar mit geschlossenem Fenster konnten wir nicht schlafen!
Genuine Expedia guest review
Other trip Apr 27, 2014
A Traveler
DE
1.0 / 5Poor
"¿Alguien ha visto un hotel?"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    5.0
A la policía municipal le costó un rato encontrar el hotel, pero suerte tuve de ellos. Mis hijas, mi mujer y yo nos tiramos una hora en la calle con las maletas en la mano buscando el dichoso hotel. No hay nada en la puerta que lo identifique. Luego supe por qué. No es un hotel. Es el segundo piso, puerta primera, de un edificio de vecinos. Llamas al timbre y no te abre nadie. Llamas al teléfono y no contesta nadie. Al final se presenta una pájara pidiendo disculpas, nos cobra y se las pira. El manojo de pelos del desagüe de la ducha es espeluznante. No te hacen la cama. Eso sí, céntrico es.
Genuine Hotels.com guest review
3 night trip Apr 14, 2014
José Manuel
ES
5.0 / 5Outstanding
"Отличное расположение"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
для того чтобы переночевать - самое то. действительно в сердце Флоренции, Давид буквально за домом. большая классная квартира, переделанная в хостел. отличный огромный санузел. чисто.
Genuine Hotels.com guest review
1 night family trip Mar 24, 2014
A Traveler
RU
2.0 / 5Fair
"Si salva solo per la posizione"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Posizione ottima. Giudizio negativo nel complesso perché mancava l'acqua calda (quindi impossibile fare la doccia) e la pulizia dei bagni lasciava a desiderare.
Genuine Expedia guest review
Other trip Apr 6, 2014
A Traveler
IT
1.0 / 5Poor
"No good"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I booked it very early,when I arrived there,I called the number to the staff,and than he told me,about 10 minutes someone will come to us for open the door and checking,but we waited downstairs of the hotel almost 1 hour,Durante that time,I have try to call to the staff for 10times,but he didn't answer anymore!finally one lady came,she asked me what r u doing here,I told her we booked the hotel,she is the staff of the hotel,but she didn't know that we booked it!what wrong,and had very bad service,so we left there and searched another hotel.
Genuine Hotels.com guest review
2 night trip Mar 21, 2014
A Traveler
HK
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
A 5 minutos d la estacion de tren
Genuine Hotels.com guest review
2 night business trip Mar 19, 2014
A Traveler
ES
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    5.0
è vero, costa molto poco, ma a parte il ritardo all'appuntamento (però può capitare) per la consegna chiavi abbiamo dovuto tornare comunque più tardi perchè la stanza non era pronta, nonostante fosse libera da ore..sarebbe bastata una telefonata per avvisarci. Le coperte avevano enormi macchie marroni di non so cosa, spero che le lenzuola fossero lavate bene invece. Un paio di prese della corrente erano sfondate. Il corridoio puzzava di fogna e la vasca/doccia in bagno aveva bisogno di una bella pulita secondo me...come posizione invece molto comodo ovviamente.
Genuine Venere guest review
Other trip Mar 19, 2014
A Traveler
IT
3.0 / 5Good
"ホステルと考えれば有り。"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
SMN駅から歩ける距離だし、観光地の中心にあってどこに行くにも便利。 部屋も広くて綺麗。 ただしチェックインの時以外一度もスタッフを見ることはなかった。 荷物を預けることも出来ないしタオルの交換も無く風呂とトイレは共用。 一人部屋のホステルと考えるならコスパは高い。
Genuine Expedia guest review
Other trip Mar 16, 2014
A Traveler
JP
1.0 / 5Poor
"中伏"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
訂了客房, 它email說8:30pm 前可check in, 8pm 去到,reception居然沒有人, 打電話沒人按 我們那天要另找酒店, 錢也沒有退........
Genuine Hotels.com guest review
1 night trip with friends Feb 27, 2014
A Traveler
HK
5.0 / 5Outstanding
"Приятный"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Приятный, очаровательный, уютный. В центре города, у галереи Уффици. Встретят, помогут, и после будут внимательно и хорошо отвечать. Советую, там прекрасно.
Genuine Hotels.com guest review
5 night family trip Feb 16, 2014
A Traveler
RU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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