"Great location. OK room. Shared bathroom!!!"
The location of the hotel is awesome. The room is clean and the bed is big. But it no where in the description that I saw that the bathroom is shared between all the rooms. Also, the description says that the room includes a separate living room but all it is, is a couch in a conner. Also, while it is mentioned somewhere in the room description that […] you Might be charged extra for a person, it is not very clear. We specifically booked for 2 adults and 1 child (4 years old) through Expedia and when we came we had to pay 25 euros extra for our daughter. Not a great hotel for a family or an older couple who want to enjoy their sleep. But I would highly recommend it to a young couple who like to be in the middle of all the great city entertainment and go out late. Read moreGenuine Expedia guest review
"Very good location but at the cost of noises"
This is not a hotel but an apartment hotel where each room is rented out in an apartment. Once we were given the keys to the apartment and our room, we’re on our own. This is fine with us since we are independent travelers.This might be a problem for others looking for a hotel with services. The apartment rooms and bathroom are cleaned daily. Bathroom […] is shared. There is a kitchen but it is locked. We’ll need to pack an electric water boiler ourselves next time. The room we got was spacious for two, with two large windows facing street. The location is excellent. It is within easy walking distance to major attractions. The only problem we had was with the noises from the street at night. The windows are facing a narrow street with equally tall building on the other side. The noises are well reflected at night. Since this is located in a popular area, we could hear people and cars until the early morning. Also, there appears to be several sanitation trucks driven by just before midnight, and they were loud. Of the three days we were there, and with windows closed, we were unable to sleep before midnight due to various noises from the street. After midnight we were occasionally woken up by late night goers too. The windows, which are aged wooden widows, can use an upgrade to heavy duty noise insulating windows. We were thinking of calling in to ask for the smaller room not facing the street. But the smaller room wasn't vacant until our last day. Read moreGenuine Hotels.com guest review
"Awful Place. Don't go there."
Not the best experience at all. A person was waiting for us because we needed to say via email when we will be arriving. Processed the papers and asked for payment in cash; we didn't have enough cash so we were sent to the closest bank to get the money. We did not see anyone again during the three days we were there. We had to buy our own toilet paper […] because they left only two rolls of paper. The bed was not made, the towels were not changed, in all, the room was never cleaned. They do not advertise the place as having to share the toilet and the shower, which by the way were not very clean.You also have to get out of your room to use them because they are outside in the hallway. The place has no AC so you have to keep the windows open and this is a very busy street, so sleeping comfortably was not easy because it was very noisy every night. Read moreGenuine Expedia guest review
This was one of the best locations during my entire trip to Italy. It was a block and a half from the Piazza Della Signoria. Near all the big Florence sights and it was easy to get around the city form this point. It was extremely clean and the room was new and modern. I would definitely book this hotel again on my next trip to Florence!Genuine Hotels.com guest review
"Terrible! Don't go there!"
I arrived at the hotel to discover that there was no one to open the door for me and my friend. The door was closed so I called the number multiple times and no one picked up the phone. There were some people that came downstairs that were other guests, and all of them had a terrible opinion of the hotel.Everyone had to wait hours for someone to open […] the door. I caught a glimpse inside and it was dirty and disgusting. The photos that are on the website are not the real photos! the hotel does not look like that. After many hours of standing under the door and no one answering we finally had to find a different hotel, which was way more expensive. Then they still had the nerve to charge my credit card. Do not go there !!! Read moreGenuine Hotels.com guest review
"great location but gross bathroom"
Would not go back here. Amazing location right in the heart of downtown. Waited for hours to get in since no one mans the place. No English from those who came eventually. Bathroom gross, smelly and dirty. Being shower shoes! A bit over priced for what a dive it isGenuine Hotels.com guest review
"Nice room but noisy"
Great comfy bed, clean room and awesome location but unfortunatly my room window opened into a back area which provided the noise from laundries, echoes from down below and constant and loudly dripping pipes. No aircon or fan so couldn't close window because of the heat. The location though was awesome and the bed so clean and comfy!Genuine Hotels.com guest review
The location of the hotel is good for shopping and also for sightseeing, however the streets can be heard in our room. Room for improvement on the noise pollution there.Genuine Hotels.com guest review
You really cannot beat the location of this guest house. It's extremely central. This is not a hotel- the people come to let you in (they ask you when you're arriving, but they were an hour late for me, and the phone number they give is out of service.) When they do let you in, make sure you have the cash ready to pay them. They don't take card, and […] want the money immediately. This is great place if you are looking to not pay a great deal- probably one of the cheapest places in Florence if you want your own bedroom. It is safe (you get a key to the building, apartment, and your room) and it's pretty clean. The rooms are very clean, and the bathroom sort of depends on who else is staying at the time. So I recommend bringing slippers. The wifi is good and free. The rooms are pretty loud, but thats going to be the case anywhere in the centre of the city. Overall, for what you pay (which is very little), this place is very good. Read moreGenuine Hotels.com guest review
Room was clean and staff was friendly. It is on a fairly well traveled street so expect some noise. Central location made walking around easy. Cash only, so come prepared.Genuine Hotels.com guest review
"great location but disappointing hotel basics"
this hotel is in a great location, very clean and comfortable, modern decor is very nice, however it is on a very noisy street, not suitable for light sleepers. also we stayed for just under a week and we had one towel each which was never changed with no opportunity for a clean towel. toilet roll ran out almost every day( up to 8 people staying at […] a time, there was only one roll at times) and the shower was constantly cold no matter what time of day it was....also we had to pay with cash up front which we were never informed of....overall it was a great experience in Florence however these basic amenitiess take from your stay. Read moreGenuine Hotels.com guest review
Very cute room booked for the 2 of us. The lady who collected our money was very sweet. Didn't bother us once. The bathroom is a bit outdated but she did a great job of sprucing up the room to make it feel like home. Good location! The shared bathroom is my only negative side but the rest of our stay was so wonderful!Genuine Expedia guest review
I am so disappointed in this place. We booked it last minute and went straight to the place. We found the right place, realizing it was a BGenuine Hotels.com guest review
для того чтобы переночевать - самое то. действительно в сердце Флоренции, Давид буквально за домом. большая классная квартира, переделанная в хостел. отличный огромный санузел. чисто.Genuine Hotels.com guest review
I booked it very early,when I arrived there,I called the number to the staff,and than he told me,about 10 minutes someone will come to us for open the door and checking,but we waited downstairs of the hotel almost 1 hour,Durante that time,I have try to call to the staff for 10times,but he didn't answer anymore!finally one lady came,she asked me what […] r u doing here,I told her we booked the hotel,she is the staff of the hotel,but she didn't know that we booked it!what wrong,and had very bad service,so we left there and searched another hotel. Read moreGenuine Hotels.com guest review
A 5 minutos d la estacion de trenGenuine Hotels.com guest review
訂了客房, 它email說8:30pm 前可check in, 8pm 去到,reception居然沒有人, 打電話沒人按 我們那天要另找酒店, 錢也沒有退........Genuine Hotels.com guest review
Приятный, очаровательный, уютный. В центре города, у галереи Уффици. Встретят, помогут, и после будут внимательно и хорошо отвечать. Советую, там прекрасно.Genuine Hotels.com guest review
Отель находится в самом центре, очень близко ко всем достопримечательностям. Туалет общий.Genuine Hotels.com guest review
Очень понравилось расположение отеля , вблизи всех достопримечательностей и магазинов. Очень добро желательный персонал. Понравилась большая кровать и интерьер номера. Большая ванна в ванной комнате. Очень рекомендую , если хотите остановиться в уютном и близком к вокзалу месте.Genuine Hotels.com guest review
Posizione ottima ma struttura scadente e personale disorganizzato.Genuine Hotels.com guest review
Das Bronze Horse war lagetechnisch hervorragend, ansonsten leider keine besonderen Vorzüge, im Gegenteil: die Heizung im kompletten Appartment funktionierte nicht und es war weder telefonisch noch per Mail jemand aus dem Serviceteam zu erreichen, der dieses Problem hätte beheben können. Ferner roch es sehr muffig, ich gehe davon aus, dass dies vom Schimmel […] kam. Bei derart nicht vorhandenem Service ist Vorkasse bzw Barzahlung bei Ankunft schon ziemlich frech... Nachdem mein selbstgemachten Heizstrahler nicht viel gebracht hat, bin ich 3 Tage früher abgereist - natürlich ohne jemanden vom Bronze Horse zu Gesicht bekommen oder geschweige denn mein Geld für die Übernachtungen zurückerhalten zu haben! Read moreGenuine Expedia guest review
"Não consegui me hospedar."
Eu sabia que a recepção não era 24 horas, porém ao chegar no hotel ás 21:10, já se encontrava fechado. Tive que me hospedar num hotel próximo para passar a noite. Tentei por 2 dias e meio entrar em contato com alguém do Bronze horse, fui na recepção e nada. Terminei desistindo do hotel e arranjei outro próximo.Genuine Expedia guest review
Plutôt qu'un hôtel, il s'agit d'une colocation de 4 chambres fermées à clé dont la salle de bain est commune. Pas de gérant sur place donc pas de papier toilettes ni de ménage. Par contre la chambre est spacieuse, le lit grand et confortable, la déco sympa et l'emplacement parfait : une rue derrière le musée des offices et les bâtiments principaux. […] En plein coeur de la ville dans un immeuble typique donc pas très insonorisé mais bon rapport qualité prix pour une chambre originale Read moreGenuine Hotels.com guest review
5박6일 있었습니다. 방이 넓고 시뇨리아광장에서 매우 가깝습니다. 장점은 그것 뿐입니다. 주인은 체크인할 때 한번 만났으며 돈만 받아가고 그뒤로 볼 수가 없었습니다. 청소도 안해주고 타월도 체크인때 하나 준게 전부입니다. 방에서 약간의 쉰내가 나서 방향제를 제가 사서 두었습니다. 방에 전등이 나갔는데 집주인이 연락이 안되어 내내 어두둡게 지냈습니다. 공용 화장실과 공용 욕실이 있는데 매일 쓰레기통만 비워줍니다. 화장실에 휴지가 떨어졌는데도 채워주지 않습니다. 뉴호텔 특가라고 해서 예매했었는데 그냥 딱 그가격입니다. 3층이며 엘리베이터 없습니다. 절대 추천하고 싶지 않습니다.Genuine Expedia guest review
Ottima posizione ma niente altro ho dovuto pagare di piu per non si sa bene quale motivoGenuine Expedia guest review
le foto mi hanno tratto in inganno. in realtà l'ambiente necessita di una seria ristrutturazione. In bagno in particolare la maniglia della porta mi è rimasta in mano, la doccia aveva segni di calcare incrostato da tempo, in camera le lenzuola avevano delle macchie. in realtà è un posto adatto a ragazzi molto giovani disposti ad arrangiarsi.Genuine Expedia guest review
Apartamento turístico con 4 habitaciones. Baño completo + aseo, a compartir. Limpio. WIFI gratuita. En pleno centro de Florencia. Sin aire acondicionado, en verano debes tener las ventanas abiertas y al dar a la calle puede molestar el ruido. Debes concertar la llegada, puesto que no hay recepción. Calidad-precio inmejorable!!Genuine Hotels.com guest review
"Прямо в центре! Мило и уютно"
Очень близко к центру. Чистые комнаты. Не забывайте,что это B&B и вам надо сообщить время приезда в отель! Отель в центре и недалеко от станции метро, но по ночам моет быть шумновато (зависит от того,куда у вас выходят окна).Genuine Hotels.com guest review
non è un hotel, una camera con bagno in comune (guest house)Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent deal for budget traveling"
03/06/14 smbtuckma Cork, Ireland
As a traveling student, I can't really afford to stay at full on hotels, so I'm used to staying in hostels with little to no amenities. I was expecting much worse from this place considering the price, so that's why my review is so positive. It's very much like a guesthouse with just a few rooms and no overnight reception, and the place is upstairs in the building. Walking in, it's small and not fancy. My room though, #4, was very very clean and looked like any hotel I've stayed at with my parents. Wifi was super fast, comfy clean bed, large room with closet and free towels. My only complaints are a slightly dirty bathroom (this was more the fault of the other people who shared the bathroom, leaving hairballs everywhere) and the street noise was very audible. If you're a budget traveler though, this is an excellent deal. I would stay here again. Especially considering how close it is to Ponte Vecchio, the Duomo, etc.
"This is NOT a hotel."
Stayed at the bronze horse in dec 2013. First thing to note, it is not a hotel- or even close . There is 1 shared bathroom for 4 rooms with some rooms having 4 people in them. Check in is at a pre arranged time.. Other customers seem to be left waiting for hours to check in. The shared bathroom shower is in FULL view of everyone staying there courtesy of only a glass door separating the common area and the shower cubicle . During my stay here the sheets were not changed nor were fresh towels provided. The bathroom is not cleaned every day. Also the room looking into the courtyard does not have proper curtains meaning residents in adjacent buildings have full view of the room.. If you like television this is not the place for you as there are none. Not is there a common area as stated in the booking websites. If you like tea or coffee this is not the place for you either as there is no tea facilities. If you like to drink tap water this isn't the place for you either as you have to fill your water bottles ( byo) up at the tap in the shared bathroom. On the plus side the location is good .
"Bronze Horse Nightmare"
12/03/13 joanfromphilly Penndel, Pennsylvania
I booked this based on photos and proximity to the Ponte Vecchio bridge. It ws a night mare. There was no heat for two days and we had to sleep with our coats and hats on. They had no blankets either and our call to expedia to have the owner provide heat sent two ladies who did not know anything about fixing heat. All night long there was noise of bar revelers in the streets because it is in the Sante Croce party area. There was a business that played the same italian song over and over until about 3 pm when they closed for the evening. The supply closet had a hole punched in probably by a disgrunted client. The sheets were clean and the shared bathroom in disrepair with lights missing and holes in the wall. The bathroom was clean but just not in good condition. I needed a warm place and quiet nights sleep. You won't get it here.
Ci sono stata con il mio compagno qualche mese fa e lo sconsiglio, è un affittacamere e non una pensione, la struttura è fatiscente, camere squallide, bagno in comune e poco pulito. Nessun servizio. L'unica cosa a favore è la posizione centrale ma se vi piace passeggiare andate altrove.
"Очень близко к центру!"
11/14/13 Aygul S Tomsk
Этот B&B расположен в 3х минутах от Duomo и совсем близко к Uffizi! Комнаты чистые, моя в точности как на фото с сайта бронирования. комната была большая, еще был "диванчик" - по-моему раскладушка в 3е спальное место. Большое зеркало. Единственный минус - у меня не закрывалась створка одного окна (ставни) и меня было видно из окон дома на против. Но я не переживала по этому поводу=) Еще - улица шумная, но это минус всех центральных отелей, народ гуляет до 2х точно. Я обычно тоже выходила гулять. Просто замечательно, что так близко все достопримечательности! рядом есть супермаркет. Ресторанчики ищите в закоулках. Тоже можно найти. И еще!!! Хозяйка B&B там не находится постоянно, надо ей писать после бронирования, во сколько вы приедете, была там парочка итальянцев, которая в час ночи стучалась=) Расчет только наличными, хозяйка по-английски не говорит почти ;) выучите пару фраз для заселения, но и без этого понятно будет. Лифта нет!
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