All hotels in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults
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Av Javier Rojo Gomez, Puerto Morelos, QROO, 77500, Mexico, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 40 reviews)

  • Beach
    Beautiful beach
  • Comfort
    Rather comfortable
  • Service
    Fantastic service
  • Location
    Great location
  • Room
    Great room
5.0 / 5Outstanding
"Great spot"
This was a great studio. We went to Secrets Silversands after this and except for the bathroom this was a much nicer room. They had a very nice, small pool and it was a short, 100 yard walk to the beach.
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2015
Thad
US
3.0 / 5Good
"Nice Apartment, but the air conditioning is poor."
The apartment is very nice. Not much to do in the area. They provide bottled water. The apartment has two individual air conditioners. One in each bedroom. It only cooled off in one bedroom. The living room and other area never got below 84 or so. It was HOT. Very clean with a nice parking area that is secured.
Genuine Hotels.com guest review
1 night romance trip Aug 14, 2015
Angie
US
5.0 / 5Outstanding
"Very nice stay."
Me and my wife really like the stay at this hotel.
Genuine Expedia guest review
Other trip Aug 1, 2015
Juan
US
4.0 / 5Excellent
Very friendly and helpful staff! My room was not needed on day of checkout and was told to stay as long as I wanted. Plenty of space to hang out with full living area and kitchen. Nice ocean view from the third floor room I was in. The only thing missing was a pool which was only necessary due to recent storm that brought in excessive amounts of sea grass.
Genuine Hotels.com guest review
1 night trip Jul 15, 2015
Erin
US
5.0 / 5Outstanding
"Nice family condo"
My son & family stayed here 1 night to rest after long flight. They were very comfortable & well rested the next day. They wanted to stay longer.
Genuine Hotels.com guest review
1 night family trip Jun 19, 2015
Mary
US
4.0 / 5Excellent
"Wonderful hotel; close to beach (30 second walk)"
Great town, wonderful restaurants, friendly people. We loved walking to town to restaurants and allowing our kids (ages 10 and 13) to walk back with excellent pizza by themselves.
Genuine Expedia guest review
Other trip May 11, 2015
A Traveler
US
4.0 / 5Excellent
"Good Place"
This is condo suited for a more longer stay (we were there only two days). But was good nonetheless. We had a great time. Very close to the beach and not too far from the main part of town. I would definitely choose this place again, especially if I were to stay for longer.
Genuine Hotels.com guest review
2 night family trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Cool place in a cool place"
We only had 1 night to stay, and we both wish we had more. Great spot in a cool town. We'll be back!
Genuine Hotels.com guest review
1 night romance trip Dec 10, 2014
Eric
US
4.0 / 5Excellent
"Close to the beach"
Rosemarie was very helpful! They would benefit from spending a little money on linens. We didn't have pillow cases or towels. Rosemarie did help us find some swim towels, but had no bath towels, hand towels, or face towels. They used a sheet to cover the pillows and the actual sheets on the bed didn't fit the bed so they kept coming off.
Genuine Hotels.com guest review
2 night romance trip Jul 25, 2014
A Traveler
US
3.0 / 5Good
"OK"
Not impressed.. The staff was extremly friendly. But the rooms are not what I expected. The towels in the bathroom were wornout..One of the rules of the hotel is to keep the AC OFF if you are not in the room. Are you kidding me it's so HOT the rooms get HOT winthin an hour. I will not be staying at Corales again :(
Genuine Hotels.com guest review
6 night family trip Jul 12, 2014
Marin
US
4.0 / 5Excellent
"Quiet, comfortable and convenently located"
Enjoyed our 2-day stay very much. The king-bed room was very clean and spacious, with high ceilings and large windows facing the beach. The beach was a 3-minute walk away, the center of town about a leisurely 10-minute walk. Rosemarie the receptionist was very helpful and informative, and gave excellent restaurant recommendations.
Genuine Hotels.com guest review
2 night family trip Jun 1, 2014
MBoyd
US
5.0 / 5Outstanding
"Great location"
Enjoyed our 2 night stay here in May. The location was great. Our 2 bedroom unit was just what we needed. The only improvement could be the bed sheets and blanket ... very thin. The lady in the office (I'm sorry I can't remember her name) was so nice and helpful. I would definitely stay here again.
Genuine Hotels.com guest review
2 night trip May 22, 2014
SLS
US
5.0 / 5Outstanding
"Good spot to hang out"
We stayed in Puerto Morelos for two nights recently. Its a great location, close enough to Cancun to get the big city amenities and close enough to Playa del Carmen for what it has to offer, but off the beaten track and a much slower pace. We chose this hotel because it is one of the few that offered a two bedroom apartment. When you are travelling with adult family members, having an extra bedroom can be a life-saver. Both bedrooms were quite large and had king beds. Two bathrooms was a huge bonus. The showers aren't that great, but not unusual for Mexico. There is cable TV, and a pretty good view of the ocean and the beautiful wide beach that Puerto Morelos has. Lots of great restaurants within walking distance, and a grocery store with most of the basics to use in the apartment, considering it comes with a full kitchen. The sofas in the living room of the one we stayed in were not so great, but since we weren't buying them, we could live with them for the few days we were there. We liked this enough that we are staying again next week, when we go back to do some shopping.
Genuine Hotels.com guest review
2 night trip May 18, 2014
Deb
US
3.0 / 5Good
"Hotel was nice."
The bottled water leaked all over the floor twice. Once a staff member fixed it and the second time my husband fixed it because the floor was very slippery. Also, there were ants on the couch. This was actually an apartment, not a hotel and it was probably big enough for a family but there were just two of us.
Genuine Expedia guest review
Other trip May 14, 2014
Barb
US
4.0 / 5Excellent
"great stay"
it is very close to Cancun airport therefore a great stay, the simple fact that it is unattented in night hours, had a bit of problem finding the right guy to let us in since we arrived after 5 pm, other than that great stay
Genuine Hotels.com guest review
1 night trip Apr 11, 2014
abe
US
4.0 / 5Excellent
"Nice and close to beach"
Could walk everywhere. Pay a deposit for beach towels, chairs and umbrella, get back when returned Nice friendly English speaking reception
Genuine Expedia guest review
Other trip Apr 13, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"The privacy en Corales Hotel"
Nice stay and the attendant are very nice, Very confortable for privacy and business.
Genuine Hotels.com guest review
2 night business trip Sep 22, 2015
Francesco
AU
5.0 / 5Outstanding
Stayed 3 nights in a 2 bedroom condo in Aug 2015. 2 adults and 2 children. Paid Can$ 128/night. Well worth the money. The unit is clean. The kitchenette is well equipped to prepare your own meals. Each bedroom has an air-conditioner. But the living room doesn't. Although the balcony door will let see breeeze in, the afternoons were too hot without an air-conditioner. Since the building is relatively new, everything within the unit was in tip-top condition. The lady at the reception was very helpful. The building does not have an elevator. Watch out. But, the receptionist helped me with some of my luggages.when we checked-in. Daily housekeeping. Free drinking water. The beach is just 1 minute away. The town center is 10 minutes away (to walk). Definitely will choose this place again.
Genuine Expedia guest review
Other trip Sep 18, 2015
Pat
CA
5.0 / 5Outstanding
"An affordable Paradise"
Good communication prior to my arrival, and they couldn't have been more helpful, informative and knowledgable once I was there. My room was spacious and comfortable, with a wonderful view of the white sand and turquoise water which was just a two minute walk away. I was offered a late checkout which was great - I didn't want to leave! Just three and a half blocks from the square, shops and markets, and restaurants right on the beach. The only downside was the mosquito that plagued me during the night - despite screens on the balcony door and most windows. I'd recommend packing insect repellant! The hotel does not have an elevator, however the lovely lady on reception insisted on carrying my suitcase up to the third floor for me. Wonderful customer service!
Genuine Expedia guest review
Other trip May 15, 2015
Linda
AU
4.0 / 5Excellent
"Very close to the beach and quiet."
The location of the hotel is unbeatable. The staff is nice and accommodating. We arrived later than 10pm and the staff was still waiting for us, it even biking around helping to find us. It is little tricky to find the office for check in at night. The suite is not fancy but really spacious and has everything you need.
Genuine Expedia guest review
Other trip Jan 10, 2015
Ella
CA
5.0 / 5Outstanding
This place was exactly what I wanted. Some where to sleep, cook my own meals and close to the beach. It's nothing fancy but who spends all there time at a hotel anyways, you only need somewhere to sleep. Rosemarie who manages the place is wonderful and very helpful. They do come with wifi in the rooms, however, they were having problems with the connection and trying to get the situation fixed, in the meantime she gave me the password to the main server. It is 4.5 blocks to the center of town so about a 10 min walk, where there is tons of places to eat. If you catch the local bus and head to the other side of the highway there is places to buy food. They are also building a grocery store there which should be open early next year.
Genuine Hotels.com guest review
13 night romance trip Aug 20, 2014
Nicole
CA
5.0 / 5Outstanding
"Great Place in Puerto Morelos"
We have stayed at Corales Suites a few times, mostly because the suites are small apartments and it feels like home. The only thing we don't like is the living room furniture is uncomfortable. We have stayed in 3 separate apartments, with the same furniture in each. The beds are okay, with firm mattresses, but the couch is made for someone a bit smaller. Overall, we really enjoy it here and will stay again.
Genuine Hotels.com guest review
2 night trip Jun 16, 2014
Deb
MX
4.0 / 5Excellent
"Comfortable stay on the beach"
We had a very nice 5 day stay here. We got off to a bit of a rocky start. We had read that corales A were ocean front and Corales B were ocean view suites. When we arrived we were warmly greeted by Rosemary who led us to our suite. We were on the ground floor of Corales B and our view was of a concrete wall...definitely not the ocean view we had imagined. But we were tired from travelling that day so we didn't say anything. In the morning when we were sitting out on the terrace looking at the concrete wall, all we wanted to do was leave and go to another hotel. When we went and told Rosemary our dilemma, she was most sympathetic. To make a long story short, we got moved to an absolutely gorgeous oceanfront suite. The room had everything we needed including a full kitchen, TV with English channels and a view to die for. The only thing that was sporadic was internet but that seems to be a common problem in most areas around there The hotel is conveniently located within walking distance of everything. So nice not to have to take taxis everywhere. The beach in front of the hotel is very wide and clean. Once you get to the town square, the beach becomes extremely dirty, such a pity. Overall, we had a wonderful time at Corales and would highly recommend it. Rosemary is a fantastic resource for restaurants, tours, and general information on the area. Just make sure that if you want an ocean view verify in advance that is what you will be getting.
Genuine Expedia guest review
Other trip Mar 21, 2014
A Traveler
CA
5.0 / 5Outstanding
"Very nice"
This is more of a condo (no maid service except if you pay extra) than a hotel. Nice kitchen and a modest price for what you get: Half a block to the beach, a very nice view of the uncrowded beach and the ocean from our windows, a nice quiet (no night life) community with many good restaurants - we preferred it greatly to Cancun and Playa del Carmen. Helpful staff in the reception. There are more (mostly middle aged +) American tourists than fishermen in Puerto Morelos , but the place has a lot of charm and we will return.
Genuine Hotels.com guest review
1 night family trip Mar 9, 2014
A Traveler
AS

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Bra alternativ för fem personer"
Vi fick rum som var bra för 5 personer. Finare utsikt och finare rum än vad vi förväntade oss av prisnivån. Mest negativt var att Internet inte fungerade från hotellet och inte löstes av personalen. Med enkla medel skulle man kunna lyfta till att bli riktigt bra och mycket prisvärt. Utöver Internet så borde man fixa småsaker som tex, kylskåp som väsnas, korrekthet i bokning, mottagning och service, städning av takterass, fixa så att inte ytterdörrar väsnas när de slår igen, förbättrad dusch, tassar på köksstolar. Då skulle man kunna bli mycket bra och mycket prisvärt.
Genuine Hotels.com guest review
5 night family trip Jan 3, 2016
Annika
SE
4.0 / 5Excellent
"BONITAS SUITES!"
SOLO NOS HOSPEDAMOS UNA NOCHE
Genuine Hotels.com guest review
1 night family trip Sep 26, 2015
GONZALO
MX
5.0 / 5Outstanding
"Super..hay que regresar"
Super,
Genuine Hotels.com guest review
6 night family trip Jul 24, 2015
Pedro
CO
4.0 / 5Excellent
"muy agradable y tranquilo, excelente atención"
muy buenas instalaciones, excelente equipado y la atención y amabilidad del personal, inmejorables.
Genuine Expedia guest review
Other trip Jul 24, 2015
A Traveler
MX
5.0 / 5Outstanding
"Regresaremos sin duda"
Exelente me encantó
Genuine Hotels.com guest review
2 night romance trip Jul 10, 2015
Regina
MX
5.0 / 5Outstanding
"Excelente estadía !!"
La estancia y el servicio en general estuvo excelente... Planeamos volver el próximo año un lugar realmente cómodo y tranquilo para descansar... Rosmery realmente cordial y atenta
Genuine Hotels.com guest review
7 night family trip Nov 9, 2014
A Traveler
CO
3.0 / 5Good
"Regular"
Regular por los comentarios anteriores
Genuine Hotels.com guest review
3 night business trip Oct 10, 2014
A Traveler
MX
4.0 / 5Excellent
"No hay tv ni internet"
Buena pero falta tv internet Ubicación Ok Playa fea
Genuine Expedia guest review
Other trip Aug 3, 2014
A Traveler
MX
5.0 / 5Outstanding
"Excelente servicio, amabilidad, ubicacion, etc"
Hay que mencionar que son departamentos, no es un hotel, las instalaciones estas excelentes, amplias, limpias y con una excelente ubicacion, cerca de la playa, con tiendas cerca, hasta fruteria y tortilleros tenia cerca jaja.. mi descanzo fue de lo mejor. Ampliamente recomendable!!!
Genuine Hotels.com guest review
6 night business trip Jul 1, 2014
Alfonso Guerrero
MX
4.0 / 5Excellent
"muy comodo"
en resumen bien, hubo un par de detalles que no me convencieron. 1- no hay servicio de limpieza de hab incluida por lo que tienes que pagar por este concepto un adicional, 2- las hab no tienen caja fuerte o de seguridad.
Genuine Hotels.com guest review
8 night family trip Apr 15, 2014
Oruam Morales
PA
5.0 / 5Outstanding
"Hay que aclarar que no es un hotel, son depas."
El lugar esta excelente a solo 50 metros del mar, y a 4 esquinas de la plaza principal de Puerto Morelos, no necesitas auto para moverte de un lugar a otro, el departamento tenia 2 cuartos, cocina con desayunador, un balcón con vista a la carretera y tenia una escalera hacia un sunroof privado muy agradable, los empleados siempre muy serviciales y dispuestos a que estés cómodo. No tiene piscina, ni camastros a la orilla del mar, pero a 1 cuadra hay un hotel de ellos mismos que si tiene y te permiten usarlos. Como te estan rentando un departamento y no es hotel como tal, por supuesto no hay servicio a cuarto, ni camarista, ni bell boy, por eso seria importante que lo aclararan para evitar equivocaciones..
Genuine Expedia guest review
Other trip Mar 5, 2014
A Traveler
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2015
madeline
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip Dec 2, 2015
Ivalene
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night trip with friends Jun 17, 2014
laura morales
US
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night trip Nov 17, 2015
Genevieve
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night business trip May 13, 2014
A Traveler
MX

TripAdvisor reviews for Corales Puerto Morelos

Overall rating:Based on 17 traveler reviews

Most recent traveler reviews:

Overall Rating
"Felt right at home!"
12/08/15 zmorten2002 canada
Just back from two weeks staying at Corales A. Our unit was on the main floor, as people have mentioned the patio has a wall so views of the beach are limited when seated. BUT the patio is such a wonderful spot for your afternoon salsa and Cerveza. Our apartment was lovely, open and spacious. We had a couple of small problems upon arrival but spoke with Suzanne and these were ever so quickly dealt with. (remote control, leaky air conditioner - not major:>) The staff here are very helpful and easy to find. Water pressure in the downstairs bathroom was amazing! Bathroom was small but the rooms where you spend the time were large and open. The beach chairs are deluxe a little like a swiss army knife :>) had everything you need.- we were able to return our cooler purchase as our chairs doubled as a cooler. I cant imagine trying to equip a kitchen for all chefs, we had specific needs, and asked if they had what we were looking for. If you have a need, make it known, if it can be done Im sure that the staff will accommodate- but sometimes its also fun to go to town to buy a gadget - mexican lime squeezers are great! Enjoy your stay, make yourself at home. The pool was a wonderful surprise! So clean and the night lighting so welcoming. Note: In unit 1 you will need to keep one wall of drapes pulled as pathway between the buildings is right at your window, but you still have full wall of windows to watch sunrises and view your patio and ocean (when standing) take your time getting out of bed, lay back and enjoy the sunrise
Overall Rating
"Vacations are how YOU make them. Staying at the Corales made it easy to have a good one!!"
12/02/15 lookylu2015 Sidney, Canada
We stayed 2 weeks in the third floor 2bed/2bath suite in Corales B. A little disappointed at first because we were expecting the room to be the one in the photo, with the uninterrupted views. However we came to love our little condo away from home. There are indeed ocean views from the balcony, with a new house in front of it, but we could see the ocean on either side. The condo itself is beautiful, with large windows, full kitchen, fridge, stove, nice showers and bedrooms with king sized beds,with an extra single bed in the one. A bonus was the newly opened pool, that was meticulously cleaned and looked after by the young handyman, and the grounds keeper. There is construction noise in the area, as Puerto Morelos is unfortunately a growing town. We have to remember as vacationers that although we might be on holidays, not everyone else is. These are hard workers, and because of the unusual winds this year, the beach front places had the hard, endless daily clean up of seaweed, while we were there in November. I cannot say enough about Susanna the receptionist for the Corales. She was on top of anything that was needed, and so helpful and honest with any questions we had for her. I know so much more about Mexico, and Puerto Morelos in general because of her passion for her community and country. I would, and will recommend this place for your vacation.
Overall Rating
"fantastic view and location"
11/26/15 taylorone Ontario
We were in building A, which offers studios and uninterrupted views of the beach. Building B is newer, has one bedroom condos, but there is a building between you and the beach. We loved our room, which was on the third floor. It was large, clean, and plenty of drinking water was provided. The balcony was a great place to sit and watch the comings and goings on the beach. Beach chairs are also provided. One drawback was that the shower pressure was extremely poor. The room is set up a bit oddly: the couch is under the TV so you can only watch TV from the bed. It is a 10 minute walk to town, easily done on the beach. We liked the packed sand for easy walking.
Overall Rating
"Great studio and location"
11/12/15 thadcamp PHL
Stayed at the Corales Suites in a Jr suite. Except to the bathroom this was a much nicer room than the room we had the next few nights at the Secrets Silversands. Nice kitchen, outstanding bedroom and bed. Floor to ceiling windows and slider out to a private patio. Less than 100 yard walk to the beach. They had a small pool. The staff was very helpful. About a 5 block walk to the town square.
Overall Rating
"Great Location and People"
08/26/15 Mexico_Adventure_47 Independence, Ohio
We stayed 5 nights Aug 9th - 13th. This was our first time not doing an all-inclusive resort and loved it. The condo we had was 1 bedroom ground floor unit had everything we needed for a comfortable stay. We didn't have a great view from the room but how long do stay in your room. It did have a great view from the rooftop patio. Susana the concierge was extremely pleasant and helpful. Always eager to answer any questions we had or if we needed anything was very responsive. The location to the beach and beach bar is about a 30 second walk away and about 4 blocks to some really wonderful restaurants in town. This was the ultimate Mexico experience--meeting the wonderful locals and experiencing the real culture. This is what Mexico is really about. We like to come back again but they are already booked in February 2016. Hopefully we will see you soon.
Overall Rating
"Corales suite B Puerto Morelos"
05/04/15 Alfred M Montreal, Canada
We spent 7 nights from April 15th to 22th 2015. Condo is big, good location, but dirty, missing many stuff in the kitchen. The restroom smell badly. First,they told us water is free, but in place free for only the first bootle. The 3th day early morning ( friday ) at 7 am they started doing renovation with crazy noises, beating the walls with a hammer. We tried to talk to the owner Emilio to stop the work, unfortunatly no one talk to us and the next day saturday also the continue the crazy noise. No peace at all. We asked to talk to the owner, impossible, the answer from Susanna the receptionist we got << its the week end and they are not available on the the phone >> My question was : why they took our money for 7 nights stayed and never told us that will be a renovation during this period ? and why Emilio never wants to talk to us, even if we requested several times via the receptionist to talk to him ?
Overall Rating
"I'd stay here again"
04/29/15 Joshua J
It was a one bedroom at the top of the complex. The view was memorizing. Kitchen is small. The shower is fantastic. Overall we were very pleased. Not perfection, but it's good. I suggest staying here unless you're a royalty or someone with a royal mindset, otherwise you'd love it.
Overall Rating
"Better off Somewhere Else"
02/15/15 JanetSue_13 Calgary, Canada
My husband and I stayed at Corales A for three weeks. First off, it is not a "beach front" property. There is a dead end road in front of the condo and then a beach bar and homes across the road. Although the beach bar is quiet after dark, there is traffic during the day. The dogs in the residential home bark constantly day and night. We rented a two bedroom unit on the second floor, which could best be described as "Spartan". No dish towels, can opener, cooking pot, lousy frying pans etc. Made cooking your own meals very difficult. No living room, just two bedrooms divided by a kitchen. The long stay occupants end up buying their own stuff to flesh out the kitchen and furnishings store it when they are not there. Although the condo was clean, the windows and sills were very dirty, as was the roof top terrace. When I brought this to the management's attention I was told that they had "just been cleaned before we arrived". Not true. Only one washing machine available for all the units. There are many nice little one bedroom units across the road or a few blocks away from the beach which are much better value and nicely appointed. Puerto Morales itself is a nice, friendly little town.
Overall Rating
"Nice place to kick back!"
11/14/14 Sportcourtguy
We found this place via Trip Advisor, not much for reviews at the time, but price was right and location perfect for walking Puerto Morelos. Stayed a week and enjoyed the accommodations. They do not clean while you are there, so keep that in mind. Staff was nice and helpful, felt very secure. Most people that were staying there were staying for a month or so it seemed and all of them had good things to say as well.
Overall Rating
"Velas building is great"
07/06/14 jacu23 Lago Vista, Texas
We stayed at the Velas building in July 2014. It was great. 2 bedrooms, 2 baths, kitchen, dining and living room. Kitchen was stocked with cookware, plates, etc. A/C in the bedrooms. Big door in the living room that opened up on the ocean view. We were on the ground floor. The building is 3 floors and a roof. You can go up on the roof for great views and picture taking. Velas is about a 10 minute walk from the town square. The floors are all cement (which we liked with all the sand from the beach). Rosemarie at the reception desk is wonderful and very helpful. Free WiFi in the unit and a TV. Porch has a table and chairs. Bathrooms are small but very functional. Beach is just right out your door. We usually had the beach pretty much to ourselves except on Sunday. We were there Sunday through Friday. We rented bikes for 2 of the days. When we come back we will rent bikes for the whole trip. So much easier when shopping to have a basket to put it all in and rode all over town just looking.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews