This is not a 5 star hotel! This is barely 3 stars. Hotels.com needs to tighten up its rating system before it loses all credibility. I saw the mixed reviews but took a chance because every negative review was followed by an explanation from the hotel management. It is a complete sham. The rooms are dirty, floors and counters have spots/stains, bathroom […] water closets are too small to use if you are over 6' tall or not in perfect shape. The showers and counters have mold/mildew. I was moved twice but in the end no matter the sincerity of the 'manager on duty" the hotel cleanliness, and stench of the rooms is impossible to get past. I checked out and went to the W - note to Hotels.com - If this Level is 5 stars then the W should be 15 stars. Do yourself a favor, spend the extra money and stay at the W, Hotel Arts, Pullman, Mandarin Oriental - these all are legitimate 5 star hotels. Read moreGenuine Hotels.com guest review
The Hotel is extremely run down, some of the hotel staff where very rude and unhelpful.Genuine Expedia guest review
The Level is just the top couple of floors of another 4 star hotel (which also looks lovely and has a great cocktail bar). The Level staff were very friendly and helpful; the room was very nice and kitted out with classic modern furntiture. We had a great view up the Diagonal including the Sagrada Familia. The hotel lobby has a free self service bar […] each evening. Read moreGenuine Expedia guest review
Had a great time for my birthday with my husband & two boys. The hotel & location were great. Would go back. 10 min walk to the beach & loved the Level lounge. Stayed in a family room on the 27th floor. Excellent views of the city!Genuine Expedia guest review
"high rise luxury"
Very good value with the Level lounge. It was a shame the spa was being refurbished but the alternative at another hotel was acceptable.Genuine Expedia guest review
"Lovely place to stay"
My wife and I have just (Oct 23-26 2014) spent 3 great nights here. We actually stayed at The Level which is like a hotel within a hotel. It has its own separate lounge which was really relaxing to come back to after being out during the day/evening.Genuine Expedia guest review
"Nice Hotel and staff."
We had a great time, staff were helpful and we stayed in the Level Junior Suite which was very spacious room and well maintained with great view of the Ocean.Genuine Expedia guest review
"Nice hotel a liitle out of town,"
On arrival they did not have our booking, the booking was booked through expidia. The staff was very helpfull and when I showed them confirmation of booking we had a room straight away although it was not on the level floor which was disappointing, we had full access To the level which was fantastic eg. Drinks and snacks and fantastic views. The staff […] was very helpful . We wanted to use the spa but was being refurbished they gave us a pass to a near by hotel to use there spa the hotel said it was a 5 min walk it took us a 25 min walk . Read moreGenuine Expedia guest review
"Barcelona long weekend"
Excellent staff, rooms looking slightly tired but the Level access is a must have for any guest.Genuine Expedia guest review
"Fabulous hotel a little off the main tourist area"
Had a fabulous time in this hotel and will definitely return. The staff are very helpful and polite. The facilitities are fantastic and the views awesome. Once you understand the transport system the hotel is much easier to access. The staff have some fantastic recommendations. Enjoy it .Genuine Expedia guest review
Everything was great specially the level lounge and the spa.Genuine Expedia guest review
"A mixed bag..."
The Melia Sky is a mixed experience. For a kick-off, it is not - as this site says - 5 star, but 4. The hotel is modern and the design well-intentioned but make sure to either book a sea view or a city view above the 18th floor, because the city view from 17 down is dominated by the concrete skeleton of a building site opposite. The staff are really […] friendly and can't do enough for you; we were moved - after complaining - to the 26th floor, where the view was great, and a complimentary bottle of cava and chocs were welcome. The rooms were clean enough, although attention to detail was lacking (chipped paint, scuffed surfaces). Location depends on what you want; it's just off the Diagonal, but quite a way east of the centre and port area and the neighbourhood is not the greatest. Pool and spa facilities are decent, the restaurant is great and the bar makes a nice place to chill in the evenings, as does the lounge at the Level (the premium part of the hotel, where you can have breakfast and enjoy free drinks and snacks throughout the day). There is parking, but it is kind of pricey. Overall, great for an up-market business trip but if you are looking for a romantic getaway, Barcelona has better hotels. Read moreGenuine Hotels.com guest review
The Level @ Melia was classed as 5 star, in its present condition I don't think it warrants 5 stars. Our room was a good size, but did show signs of wear & tear. The white flooring had marks like stains in it. The vanity draws in the bathroom did not open. The shower door had black tape holding the door edging on at the bottom. Very bad lighting near […] the safe, hard to see the numbers. It was great to be able to check in & out at the upstairs reception. Lovely to have our own lounge for snacks & refreshments. Great to be able to use the spa facilities & gym. Although again the spa is looking a bit tired, not all the jets working on the Jacuzzi. The on/off buttons in the steam room showers are caked in lime scale & the marble tiles are a bit precarious. The lobby reception was very nicely presented. Read moreGenuine Expedia guest review
The Level at Melia Sky really is a mixed bag of a hotel. First the good - the service was, for the most part, excellent. The view from the higher floors was stunning. The executive lounge was a worthwhile bonus - quality alcohol (well known brands) and soft drinks, decent snacks and a nice place to relax. The hotel's location is decent - a five minute […] walk from the Metro (with a quick journey into the heart of Barcelona) with lots of local shops and restaurants. The condition of the rooms though was fairly unacceptable for a five-star hotel. There was signs of deep wear and tear all over the rooms, which were in desperate need of refurbishment. The rooms weren't particularly thoroughly cleaned either - there was still clearly visible hair all over our room on check-in. Overall, service was great, the views are spectacular and the location is good but the conditions of the rooms make this hotel difficult to wholeheartedly recommend. Read moreGenuine Hotels.com guest review
"5 star - Probably not !"
Check in was quick and efficient. Eric on the desk was very helpful. Buffet breakfast downstairs had a lot of choice of foodstuffs which was good but the hot food was not very hot - waited for new fried eggs to be put out but found they were cold when I returned to the table. Coffee/tea service was very slow. Pastries very good, though. Continental […] breakfast upstairs was marred by a nearly useless nespresso coffee machine plus a shortage of staff leading to the area being somewhat untidy on occasion and dirty on the floor. The hotel was clean throughout but definitely in need of a refurb, especially in the bedroom eg electric curtains not working, some evidence of mould in the shower and toilet area, duck tape used to repair damaged areas in the bathroom area and quite a few damaged areas elsewhere. The overall design of the room was a bit cramped and quirky. We generally like quirky but in this case not ! Read moreGenuine Expedia guest review
"Great city hotel close to the beach"
Family of 4 (children aged 5 & 7). Stayed in the level. Could not check in til gone 4 which was a big disappointment however we could use the facilities. The room was fabulous, the pool area was cool though the drinks were expensive, the staff were all lovely, breakfast was great but the best part was definitely the lounge that we had access to - an […] absolute must. Would recommend. Read moreGenuine Expedia guest review
"Modern stylish hotel with helpful staff"
Enjoyed our stay. Nice room albeit a bit a little tired. Chips to surfaces, cracked glass shower screen. Small pool area with nice bar and great bean bags. Pool not heated and a little spoilt by kids. Should be an adults only hotel as no facilities for kids. Food ok. Not too far to travel to most areas. The Level lounge was a nice facility with lovely […] views. Read moreGenuine Expedia guest review
"Great week in Barcelona"
Excellent hotel, beautiful room with great city view on the 23rd floor. As we had a suite we had use of the stunning level lounge with complimentary drinks and nibbles all day. Again excellent views of the city only negative was had little atmosphere at night could have done with some music. Great pool area immaculately clean with a great poolside service. […] Tube station 2 minutes walk away and beach 20 minute walk. Outside of the town but well worth the journey. Definitely be returning. Read moreGenuine Expedia guest review
"Very good value"
Staff superb - very helpful and friendly. Booked onward train ticketsetc with minimum of fuss despite complications with the train website. The Level is very good value - good food, good location and stunning views of the Barcelona Skyline and out towards the Med..Genuine Hotels.com guest review
Simply a superb hotel, with superb friendly staff. We even had the added bonus of executive floor access, so free snacks and drinks available all day!Genuine Expedia guest review
"Nice Hotel, near the metro, easy access."
Free drinks and food on the 25 floor for level clients very appreciated. Also free breakfast great to start the day. All in all a very good choice of hotel.Genuine Expedia guest review
"Not bad, but not five star!"
Maybe this was a five star hotel when it was built, but it's starting to show signs of wear and tear, cracked/worn sinks, leaking radiators, etc. They also don't seem to understand the concept of a double bed, i.e. not two beds pushed together with a sheet over the top! That being said, the Level reception was very nice, the staff were welcoming, but […] I just didn't feel I got quite the experience I paid for as I had to have several calls to their service desk to sought out the various issues. Read moreGenuine Expedia guest review
I enjoyed being greeted by a young, beautiful hostess. Checked in at Level 25. Either city or sea view is amazing. Even better was the free nibbles and drinks. The gym is a bit feeble but there's enough to do in it. Pool is small and bean bags are not as comfortable as the few beds that are available.Genuine Expedia guest review
"Sehr gut für einen kurzen Aufenthalt"
Das WC ist ein wenig abgelebt. Die Lavabos haben alle Kratzer und Dellen. Die WC-Türe war auch kaputt. Der Rest des Zimmers ist in sehr gutem Zustand und auch schön. Der Service ist einwandfrei. Frühstücksbuffet ist schön, jedoch nicht riesig. The Level ist sehr gut gemacht. Es wird ständig aufgefüllt und nachgeliefert. Wein und Bier Auswahl ist ebenfalls […] gut. Die Lage ist nicht die Beste, aber auch nicht die schlechteste. Zum Zentrum sind es 5 Taximinuten oder mit der U-Bahn 10 Minuten. Read moreGenuine Hotels.com guest review
"tres bon hotel un peu loin du centre"
personel acueillant ,servce parfait il n'y a rien à direGenuine Expedia guest review
Väldigt trevligt hotell med bra läge, utmärkt service (inkl lounge med gratis dricka och snacks), concierge etc. Fantastisk utsikt från rummen högst upp (bodde på våning 27, ca 100 m upp) och stora rum. Även poolområdet är mkt trevligt. Enda negativa är att golv och badrum i rummen är något slitna, borde fräschas upp för att fortfarande leva upp till […] 5 stjärnor, plus att man borde göra den hall som finns i rummen något mer personliga (men ett mkt bra ställe att förvara väskor etc när man reser med två barn). Hotellet kan varmt rekommenderas. Read moreGenuine Expedia guest review
"Super hotel net iets buiten het centrum."
Super hotel, mooie royale kamers, heerlijk ontbijt buffet en super vriendelijk en behulpzaam personeel. Kortom voor ons TOP!!!Genuine Expedia guest review
"buono l'albergo non particolarmente la posizione"
personale albergo poco disponibile posizione scomoda soprattutto con bambini. La sera piuttosto isolato.Genuine Expedia guest review
"Als Familie gereist"
Hotel war klasse,leider kann man im Zimmer kein Fenster öffnen.Super Angebot im 25 Stock kleine Snäcks und viele verschiedene Getränke sind im Preis inklusive fast den ganzen Tag. Gute Lage und alle sehr freundlich.Genuine Hotels.com guest review
"Agradable , buen ubicado"
El personal muy agradable y atento . Las instalaciones muy modernistas y una vista increíble !!!Genuine Expedia guest review
Modernes Hotel, große Zimmer, die aber ihre besten Zeiten schon hinter sich haben. Das Frühstück war lecker und reichhaltig. Das Personal ist nett und hilfsbereit. Also insgesamt empfehlenswertGenuine Expedia guest review
"Zuviel Sterne für ein Hotel mit Renovierungsstau."
Loser Toilettedeckel, kaputte Schiebetür, uralt Waschbecken da kommt man doch gut in den Tag.Genuine Expedia guest review
"Hôtel haute gamme"
Franchement juste excellent j y retournerais, j ai même hateGenuine Expedia guest review
"Personnel très serviable"
Séjour agréable les chambres ne sont pas récentes cependant . On a apprécié le buffet petit déj qui est complet et très bien , aussi le "Level" avec goûter , boissons apéros en open toute la journée .tres déçu de ne pas avoir profite de la salle de sport qui aurait brulé .... Personnel très sympa donne des bons conseils restos sauf la visite du poble […] espanôl sans intérêt . Hôtel bien dans l'ensemble Read moreGenuine Expedia guest review
"Super Hotel à 20 min à pied de la plage."
Super Hotel proche de la plage et de la station de métro Poblenou d'une part et Glories de l'autre. L'arrêt de tram direction Glories est au pied de l'hôtel. Notre première chambre (suite junior au 29 eme étage) était très décevante la clim fonctionnait mal et fuyait dans l'entrée, pas d'eau chaude ou difficilement pour la douche. Mais nous avons eût […] très rapidement une autre chambre au 23ème étage, qui elle était très bien. Le petit déjeuner au rez de chaussé est très très bien. Le salon Lunch est vraiment appréciable, c'est un plus certain. La vue depuis la chambre (côté ville) est splendide . La rambla Poblenou est à trois rues de l'hotel, on y trouve pleins de bars et de restaurants vraiment très sympa. Par contre le restaurant bar sabor.es est à éviter (rambla Poblenou n°92) Read moreGenuine Expedia guest review
"tres bel hôtel et bien situé"
le personnel est très agréable et parle français; je le recommande vivement par rapport à sa situation et la tranquillité du quartier, les prestations sont à la hauteur et la décoration est satisfaisante pour avoir séjourné dans pas mal d'hôtels de luxe, celui-ci est en bonne position, on s'y sent bien et surtout l'ambiance n'est pas guindée, ce qui […] rend cet hôtel chaleureux malgré l'imposant bâtiment Read moreGenuine Expedia guest review
"Mauvaise situation dans la ville"
Environnement pas très agréable.. Loin de là Rombla et des centres d'intérêts de la ville. Sans doute un établissement réservé pour le business.Genuine Expedia guest review
"hotel bien situé"
a la reception accueil decevant,il n'y a pas de service bagages, le garage est public aucun accompagnement et un peu derouté par les explications du receptionsteGenuine Expedia guest review
"du bien et du vraiment pas bien"
les points positifs : -suite executive junior spacieuse et bien insonorisée, spa de très bonne qualité, soins biens exécutés et personnalisés. très bons massages. points négatifs : -le red level melia se situe au dessus du melia du même nom. le red level est un 5 étoiles ( enfin il est supposé être à 5 étoiles) et en dessous c'est un 4 étoiles. La piscine […] est partagée pour tous les clients, certains se croient malins et réservent tous les transats aux aurores le matin. Concernant le salon RED LEVEL MELIA accessible au 25ème étage (inclus dans les prestations des clients RED LEVEL) l'idée de départ est plutôt pas mal car toute la journée il y a à disposition un petit buffet, des boissons etc....... gros souci cependant car aucune vérification, certains petits malins du MELIA 4 etoiles viennent donc profiter goulument et bruyamment de ces services Enfin, service INEXISTANT Ne pas être capable de décrocher le téléphone avant 10 sonneries à la conciergerie me paraît vraiment problématique. De même il m'a fallu parler avec 5 personnes différentes de la réception pour réserver un restaurant à l'extérieur de l'hôtel. Read moreGenuine Hotels.com guest review
"Traumhaftes Hotel mit atenberaubendem Ausblick."
Sehr gepflegtes Hotel mit traunhaftem Ausblick, toller Pool, fabelhafte Lounge. Absolut empfehlenswert.Genuine Expedia guest review
"Modernes Stadthotel mit tollem Frühstücksbuffet"
Modernes, geschmackvolles Zimmer, sehr freundliches Personal, kostenfreies Fingerfoodbuffet und Bar in der Skylounge, schneller Service bei Beanstandungen (während wir frühstückten, wurde ein kleiner Fehler in der Dusche behoben), tolle Aussicht in der 20. EtageGenuine Expedia guest review
"Hôtel accueillant design proche métro."
Court séjour de 4 nuits nous voulions un hotel plutôt 5* pour le confort et les services que peuvent offrir un hotel de ce niveau. Entrée de l'hôtel très agréable moderne grands espaces avec un personnel de la réception très professionnel. En ce qui concerne la chambre bien agencée belle vue sur la mer et sur la piscine de l'hôtel. Très très bonne literie […] oreillers très confortables. Ménage laissait à désirer. Read moreGenuine Expedia guest review
"Guter Aufenthalt mit Mängeln"
+Pool +Ausblick +25. Stock Bar +Wellness +Frühstück +Nähe zum Strand +Metro und Tram in der Nähe -Sauberkeit -Zustand der Hotelzimmer (Duschtür defekt, Kratzer im Boden, Flecken im Bad) -Kleines Hotelzimmer, auch im 5-Sterne Bereich -Pool Liegen immer belegt (vom Tag davor)Genuine Hotels.com guest review
"Ne mérite pas 5*"
Chambre non dispo a 15h mais a 18h30. Petit déj pris au rdc donc correspond a du 4*. Chambre mal entretenu, double rideau cassé, meuble plein de trace. Point positif le lounge accessible toute la journée avec boisson et collation. Et possibilité de loger 2 adultes et 3 enfants sans supplémentGenuine Hotels.com guest review
Hôtel au très bon design (nous étions au Level). Petit déjeuner parfait (fruits frais, laitages, grande variété de produits chauds) qu'il faut prendre en terrasse. La piscine est certes petite mais l'ambiance est présente.Genuine Expedia guest review
Living up to its reputation, but the checkin time was 15.00 at the hotel. We were informed that the checkin time was 14.00. We arrived at 13:30, and waited in the lounge for 1,5 hours. Besides this, everything was fine quality! :) Nice lounge.Genuine Expedia guest review
"Stylish, but looking a little dated at the same time"
02/21/15 BwlBoy Pontypridd, United Kingdom
This is a good hotel. Location is far enough away from 'touristy' areas, but accessible enough if your into that sort of thing. I used the Melia rewards app to check in, but was required to check in again on arrival. As with other reviewers I was offered a drink whilst checking in, I declined as I had been 'on the road' for quite some time and simply wanted to check in. The room was clean had some modern features, auto curtains, Nespresso, and the strangest lighting system i've ever come across in an hotel. But the room looked a little tired. The view though was excellent. The lounge was excellent. I would stay again, on put it on a par with the Eurostars Grand Marina, at the port.
"Excellence which exceeded our expectations!!"
02/21/15 Trav_Blogger Europe
This was a family holiday trip - we occupied the Level family room at 23rd floor. I have stayed at numerous hotels around the world over the past years but Melia clearly hit my top 5 list what comes to total experience at the hotel. Firstly, views from the room and Level lounge were just spectacular. Usually when you compare hotel management taken pictures with the reality you do face some level of disappointment. At Melia this was completely another way around - simply stunning views of city on one side and sea on the other side. Secondly, hotel staff were very helpful and friendly. They took our kids with kind consideration. Family room was spacious enough for four (sofa converted to second bed). It was kept tidy throughout our stay. Level lounge is nice with small tapas and drinks available thoughout the day although I would suggest to have your breakfast at the main restaurant as it offers more variety. Hotel location is convenient - walking distance to Diagonal Mar shopping center, metro station and the beach. I would strongly suggest this hotel should you want to pamper your family while you stay in Barcelona. Well done Melia!
02/13/15 Cem C
this was my 3 time stay in this hotel. everything is amazing. food , staf . specially Level . Virginia, Soraya , Adham and Ilyan . thank you all !!! my family also was very happy all moments we spent at Level.
"What more could you want ?"
02/12/15 Mike T Doha, Qatar
Went here for a short break, meeting my partner from the UK. Ignore the folks who say it's out of the way. €6 for the Aerobis to Placa de Catalunya, walk 5 mins to the Metro stop behind El Cortes Ingelas then 5 stops on L1 (towards La Pau) then 5 minutes walk and you are there. 15 minute walk to the coast, great tapas bars, smashing views etc. So what about The Level? Great service. Had an email before I arrived, asking if I needed a car from the airport, how many pillows did I want and what type was there any restaurants or museum bookings I wanted made in advance. As good a service when you arrive. Gem, is a star on Reception, check-in was smooth and room was made available early. Niggle. Room 301 is a disabled room, great that they have the facilities, but didn't need or request them and the bathroom was like you see in an NHS hospital in layout. Don't get me wrong very clean, well laid out, but cold and functional and no "proper" shower fitting. No good if your partner has got long hair ! Requested a swap, no similar room available, but an upgrade was. Can heartily recommend Room 306. Great facilities, smashing view. Lounge area at The Level was excellent. stunning views, breakfast and then Tapas and Wine present from 1000 to 2300 was superb. Staff extremely friendly, knowledgable and nothing was too much trouble. Having a glass of white wine, whilst overlooking La Sagrada Famila is a memory that will stay in the mind for some time to come. Was our first trip to Barcelona and guess where we will be stopping again the next time we go? You got in one, The Level at Sky Barcelona.
"Beautiful hotel, excellent staff!"
02/09/15 Cakechocco London, United Kingdom
My partner and I stayed here for two nights to celebrate our 10 year anniversary together. We wanted to stay somewhere special to mark the occasion and I must say this hotel met my expectations. The staff were extremely friendly and very helpful. I loved the lounge bar on the 25th floor as you could see the views of Barcelona and help your self to snacks and drinks which were delicious. The only downside was the bedroom as it could do with little revamping. Overall, beautiful hotel and I would definitely stay here again.
"Did not want to leave! :("
02/03/15 Lucygoosey84 Hastings, United Kingdom
We stayed here for 4 nights in room 2104 and WOW as soon as we turned up we was greeted with big smiles and hellos the level is a must u will not regret it we were sent up to our private lounge area and check in where we was greeted by friendly staff who told us to take a seat and help urself to drinks and snacks. I could not belive how much was complimentry and all day till 11pm!!!!!!! Food/snacks white/red wine, cava soft drinks we really did feel like VIPs staying in the upper levels! Well was that nice we didn't even make it to our room..till late Was so relaxed in there perfect after flying to relax and have a drink. When we did make it to our room it was amazing!!!!! Big bright, clean breath taking views! Everything about our stay was perfect!!! The staff cannot do enough for you GREAT service with a smile :)) location is also good away from the hustle and bustle but close enough to public transport and taxis to attractions are resonable to some of them it's even walking distance of your in no rush. Really recommend you will not be dissapointed only when it's time to go home!!! Thank you for a wonderful stay!
02/03/15 BronkS Barcelona, Spain
Everything has been as expected from this type of Hotel. I'm Melia Rewards Platinum and The Level it has less options compared to others, but still good. We were upgraded to the 2801 room that is a suite in the almost latest floor of the building.
"Outstanding service with a smile!"
02/02/15 David G Kuala Lumpur, Malaysia
We stayed at the Level for a couple of nights with our two year old. The service was outstanding - from the moment we were picked up at the airport by a hotel arranged limo. The executive room was delightful and full of very nice touches - especially for our two year old who had his own little set of bath amenities and his bed made up with his favorite cuddly toy waiting for him every night. The view from the Level lounge is amazing, but even more so is the genuine warmth with which the staff catered to our every whim. This was the perfect way for a relaxing in-transit stop for a couple of enjoyable days in Barcelona between a long trip from the US to Asia. Looking forward to our next visit...
01/30/15 ChrisMc1981 Dundee, United Kingdom
wonderful hotel, wonderful staff, excellent food The hotel is not a ten minute walk from rambles, there is also a lovely Italian on the corner of the street. Staff are so helpful and the facilities were excellent
"Everything I had hoped for and more!"
01/22/15 stylebymeli Readington, New Jersey
I want to start off by saying that my stay at The Level at Melia Barcelona Sky was absolutely wonderful, even prior to our arrival. My friend and I stayed at this hotel from the end of December through New Year's and it was our first time in Barcelona. I did extensive research on hotels as I wanted a hotel that was stylish/classy, had a good gym facility with great hours, and impeccable service. I was immediately sold by the "look" of the hotel based on the photos I saw along with reading a good mix of reviews. I also liked that they provided complimentary buffet breakfast everyday as I like to start my day with a good meal. Prior to our arrival, I had a few e-mail exchanges with the hotel directly explaining that it was our first time in Barcelona and that I was coming in celebration of my birthday along with New Year's. I also put in a request to be placed on a higher level floor for a nice city view (as the reviews I read said the upper floors were best). I always received a warm response that addressed all my needs in a timely manner. This in itself left me a strong first impression and I knew I had made the right choice. We were placed in a nice room (compact but just enough space) on the 28th floor which provided a beautiful city view. We were advised like all guests to check out the 25th floor which is their Level Lounge. We had arrived Monday morning, so the Level Lounge was a perfect place to get situated and enjoy snacks/tea while also getting information. There's also a front desk there with hotel staff there pretty much at all times of the day which I found to be very beneficial. My friend and I really enjoyed the lounge as they change up the snacks all day (lunch and dinner more tappa style selections) and from 7-10pm, they put out wine, beer, and other alcoholic beverages everyday. I had no idea prior to booking the hotel that they provided so much complimentary. It was an added surprise to say the least. On top of that, the first night we arrived, we got a knock on the door later that evening. It turned out to be a delivery of champagne and petite desserts with a note acknowledging the celebration of my birthday. Again, just another notable surprise that shows true hospitality and thoughtfulness towards their guests. In terms of the buffet breakfast, it is served every morning from 7-11am on both the first floor and the level lounge on the 25th floor. It was nice they provided two locations because if the main one was packed (on certain occasions during more primetime hours, there would sometimes be a wait for a table), you could go upstairs to grab a bite to eat. The first floor had a more extensive selection than the lounge did but both locations really did satisfy my needs. Anything you could want for breakfast, they provided from eggs to quiches to fresh fruit to desserts, they really cover it all! In terms of the location, it's about 10 minutes by cab to most of the attractions and although not in the middle of all the action (such as Las Ramblas or Exiample), I actually preferred it this way. There is a subway within walking distance (about 5 minutes) but we ended up using a cab the entire trip for the local stuff because everything was so close by cab to begin with. By foot, I actually ventured outside the hotel area by foot and I enjoyed experiencing Barcelona also from the perspective of a local instead of being surrounded by strictly tourists all the time. The only downside worth noting (although by no means a dealbreaker as the hotel had a solution) was that their gym and spa facility were being renovated during our stay. I actually didn't realize this upon booking the hotel back in September (to be honest, if I had known, I might have booked a different Melia or maybe expanded my hotel research to other places as having a gym is a priority for me). I had only discovered this on my own from reading a few reviews a just weeks before our departure noting the renovation which lead me to e-mail the hotel in advance if it was finished or not. They explained due to the renovation, they had a gym within walking distance with free admission along with a hotel recommendation close-by for spa services (the hotel will even compensate the travel for you if you ask the front desk if you do choose to go to the hotel spa they recommended). The gym really was close thankfully, maybe 3-5 minute walk and it fulfilled all my fitness needs so I was happy the hotel had an alternative within walking distance. We also did try out the spa they recommended for a facial which was a relaxing experience. The hotel staff was very helpful in terms of recommendations and also taking the time to order tickets in advance for any attractions (highly recommended to save time from waiting in lines, especially for the Sagrada Familia, a must-see and yes, get your tickets in advance--I was advised this before my trip and I am glad I took their advice). I had a general idea of things I wanted to see during my stay in Barcelona but didn't take the time prior to coming to really map out a plan with all the logistics. This turned out to work out well because the hotel answered all my questions and helped it all fall into place. I felt the customer service truly was above-and-beyond in every way possible way and I couldn't be more thankful for all their help! [Special shout-outs to: Letizia, Cristina, Tony, along with anyone I didn't catch a name. All of you really made our stay so welcoming!] I loved The Level at Melia Barcelona Sky and would recommend this hotel to family, friends, and anyone taking the time to read my review! :)
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