This is not a 5 star hotel! This is barely 3 stars. Hotels.com needs to tighten up its rating system before it loses all credibility. I saw the mixed reviews but took a chance because every negative review was followed by an explanation from the hotel management. It is a complete sham. The rooms are dirty, floors and counters have spots/stains, bathroom […] water closets are too small to use if you are over 6' tall or not in perfect shape. The showers and counters have mold/mildew. I was moved twice but in the end no matter the sincerity of the 'manager on duty" the hotel cleanliness, and stench of the rooms is impossible to get past. I checked out and went to the W - note to Hotels.com - If this Level is 5 stars then the W should be 15 stars. Do yourself a favor, spend the extra money and stay at the W, Hotel Arts, Pullman, Mandarin Oriental - these all are legitimate 5 star hotels. Read moreGenuine Hotels.com guest review
"Very good value"
Staff superb - very helpful and friendly. Booked onward train ticketsetc with minimum of fuss despite complications with the train website. The Level is very good value - good food, good location and stunning views of the Barcelona Skyline and out towards the Med..Genuine Hotels.com guest review
"Guter Aufenthalt mit Mängeln"
+Pool +Ausblick +25. Stock Bar +Wellness +Frühstück +Nähe zum Strand +Metro und Tram in der Nähe -Sauberkeit -Zustand der Hotelzimmer (Duschtür defekt, Kratzer im Boden, Flecken im Bad) -Kleines Hotelzimmer, auch im 5-Sterne Bereich -Pool Liegen immer belegt (vom Tag davor)Genuine Hotels.com guest review
"Ne mérite pas 5*"
Chambre non dispo a 15h mais a 18h30. Petit déj pris au rdc donc correspond a du 4*. Chambre mal entretenu, double rideau cassé, meuble plein de trace. Point positif le lounge accessible toute la journée avec boisson et collation. Et possibilité de loger 2 adultes et 3 enfants sans supplémentGenuine Hotels.com guest review
"Great value for money - a quirky modern hotel in quiet location"
I visited the hotel with my daughter and we both loved it. We were lucky to be able to check in early and the receptionist was efficient, friendly and answered all our questions helpfully. I always found the reception staff to be well-informed and keen to assist. The room was lovely with a fabulous view from 15th floor. The pool and bar are great areas to relax - drinks are a little expensive but not more than you would expect from a hotel bar. I found the location ideal - quiet and less commercial than the centre of the city, and I got a sense of what life was really like for people living in the city. There are some nice cafés and restaurants on the Rambla de Poblenou and on the seafront about 10 minutes' walk away, cheaper and more attentive service than those in town. There is a nice clean beach within walking distance, and to go to town or the Port Olimpic, it was very easy and cheap (6-10 Euros) to get a taxi just outside the hotel, either from the rank or the street. I would definitely book again.
"Great value hotel"
08/19/14 whatwasigonnasay Nottingham
I booked this hotel for myself and my hen party. It is a great hotel and the staff were very accommodating. The pool area is a great place to relax and the bedroom is full of bells and whistles. Negative comments, none of which would stop me coming again - rooms are very modern but need touching up in places, drinks are very expensive and you cannot bring your own water to the pool and the location is not close to Las Ramblas but near to the beach.
"Great stay, could easily be top class!"
08/18/14 Emma K
Stayed at Melia for 4 nights in August. After some research I decided to go with this hotel, which is not in the touristic center, but in an area where you get a lot of hotel for your money. I am very happy with my decision! I had some doubts after reading the reviews, in some pages the hotel only has around 3.5 grade and I think I know why, and I do find it to be an unfairly low grade. Location location location.... For me, the location of this hotel is perfect. You have a 2-3 minute walk to the Metro which takes you to city center in 10 minutes. Just around the corner you have the Poble Nou Rambla, a cosy street with restaurants and outdoor eating space. Much nicer then the 'famous' La Rambla in town which is just packed with tourists and souvenir shops... You also have a less then a 10 minute walk to Glories Shopping center and 10-15 minutes walk to nice beaches. One morning I took a walk to La Sagrada Famila which took me less then 25 minutes. I never tried but am guessing that walking to city center might take about 35-40 minutes. And Barcelona is a great town for walking! Luxurious and cosy...all at once! Just by arriving at Melia you feel happy, with the tall designer building appearing in front of you. The lobby, restaurant, bar and pool areas are all well kept and neatly decorated. The Pool area is a great plus, which seemed to be highly appreciated by many guests, a lot of people chilled out there after a day at the beach or town. The pool is small, but refreshing, there are nice comfy seating/sunbathing possibilities. Did not try the Dos Cielos Michelin restaurant, but had some tapas and drinks at the lobby restaurant 'The Place' which was of high quality! And I have to mention the breakfast, which was included in the rate I found - VERY good for a Spanish Hotel. Great range, fresh and well kept. I invited a friend for breakfast one day and it costed 22 euro, which is a little pricy, but try to find a rate with breakfast included - well worth it! And some critisism.... As I mentioned, after reading reviews where Melia has recieved a lower score, I feel that I understand what the problem is. And the problem could be easily solved in my opinion. For me these thing were not a really big deal. And you should know that I don't stay at just any hotel...I think it's important that your room feels clean and fresh, so yes, I was a bit disappointed to enter my room and find a very dusty bedside table and headboard, a towel dryer out of order and a Ac system that was only giving me two possibilities; very cold, or just off. Totaly unnecessary and the type of thing that could bring Melia a bad review for picky guests. The room is really, I mean really comfortable with great views (16th floor) and has real cool deco. BUT, some of the cool designer things has gotten a bit worn by previous guests, I guess they might not be quite suitable for a hotel room. For example the desk and the bathroom sink have a lot of scratches/dimps in them. I don't bother me at all, but I guess some people are pickier. So if you are the kind of person that lets these things bother you. Stay somewhere else. If you're like me, come here and enjoy :-) I woudl stay here again any time! PS. Melia, I was in room 1610. Really, the only thing that disappointed me was upon arrival (check-in time at 3 pm). My room (and some other guests rooms) where not quite ready. We were kindly offered to sit down and wait, or if we wished, leave our bags at reception and go to the pool or to the town. All of us just sat down by the lobby loung/bar, and then had to go to the front desk repetedly to ask if the rooms were ready. When you arrive for check in, you have most likely been travelling for several hours, and most people just want to check in, freshen up, change clothes and then hit the town/pool/beach. So, I think that if the front desk staff instead had said "Sit down at the bar and wait, and here's a ticket for a free soft drink/drink while you wait" Everybodys first impression would have been super positive instead of the opposite. An easy trick to win people over. My room wasn't ready until 5 pm, some problem with the safety box. After one hour wait they offered me a different room, but I wanted to keep my room on the 16th floor, instead of the suggested room on the 9th floor :-) So, that waiting time was really my own choice. --- All in all, I really recommend this hotel. Great Value for money, great location and a pleasant stay! I believe that for Melia, to become a top rated hotel by guests, just have to step up the game one tiny bit with maintance and cleaning, and you will have a winning game!
08/17/14 David S
Vastly over-priced, even by European standards. It took us an age to check in at the Club lounge. Service ranged from the hopelessly incompetent to downright hostile. Staff at the breakfast area were particularly rude. Room and hotel were decidedly grubby throughout. One of the blinds was missing in our room - not necessarily a problem were it not for the fact that it was the only thing stopping anyone seeing into the toilet seat. Someone came in to put up a sheet with some sticky tape - not exactly what we paid for. Location is not ideal - it's a decent walk from the nearest Metro and the taxi stand stand next to the hotel is not always manned. There is a lovely street 5 minutes away with nice bars and open-air restos / cafes (Rambla de Poblenou). Pool is small and congested but does the get sunshine throughout the day. Breakfast is average by European standards. Very disappointed overall.
"Not bad not great"
08/13/14 terrey c Redruth, United Kingdom
We had our first stay in Barcelona and booked here, first impressions were very good, our flight time Ment we arrived to early for our room but the chap on front desk was extremely helpful giving us a map and pointing out areas of interest before telling us we could freshen up in spa and change before leaving luggage at hotel until room was ready. On our return we went to our upgraded room view was great but room was not huge and no tea or coffee a shameful profit making idea even guest houses have it!! The bath never worked despite my complaint!! Loved breakfast until I found some mold on ham as they just keep adding fresh on top!!! Bar is extremely overpriced €15 for guiness!! Wonderful bar round corner cheap but excellent. Sorry melia sky we won't be back very dissatisfied
08/13/14 Slaj162 Wolverhampton, United Kingdom
Just back from a five night stay with my husband and teenage children, we had two rooms next to each other on ninth floor. The rooms were lovely, very comfortable furnishings, views over the city. Yes, there is a construction site outside but it did not spoil our view in any way. We ate in The Place a couple of times, swam in the pool and enjoyed late night drinks in the bar on our return to the hotel after evenings out. Breakfast was included in our stay, and we enjoyed what we had which kept us going until late afternoon. We walked to the beach and to La Glories shopping centre. Also got the underground a couple of times into the centre, a taxi rank is immediately outside the hotel as is a tram stop. We loved walking down Poblenou Rambla in the evening and enjoyed a couple of delicious meals down there. Staff at the Melia Sky were all very friendly and helpful, would definitely stay again. Can't wait to go back.
"Beautiful but far from attractions"
08/13/14 Marco F
The location for touristic proposes is not the best, however, the metro station (Yellow line- Poblenou) is around 3 blocks from the modern hotel (Dominique Perrault's architecture). Excellent room, good breakfast and regular service. WARNING: the restaurant located on the lobby is awful. Horrible!! And expensive!!
"8 days of vacations in Barcelona"
08/11/14 A TripAdvisor Member
Very calm ! Nice location easy to walk to the beach (10-15mn) and to go to the center via metro line L4. The place is very authentic and charming. Breakfast buffet is great and delicious. The pool is small but pleasant at the end of the day after visiting the city.
"Ok, but bad mentainance and bad service"
08/10/14 Kenneth G
Nice Hotel but we were met with a bad atitude at both the reception and the hotels own restiutant "The Place". At "The Place" there were more waiters than there were guests, but none af those could handle to communicate so we got wrong orders and faulty bills. The hotel room was nice, but badly memtainet. The dore too the douce could only open about half, and a lot of the wooden pannels were rotten in the bathroom. Just bad mentainance. Not at all five stars, and it is't worth 210 ? pr. Day...
"Bad bad location.. Bad bad service.. It's a 3*"
08/09/14 Chaza N
Checked in at 4pm and room wasn't ready yet until 5 o'clock. The employe at the front desk gave us vouchers to get a drink at the bar until room is ready, the bartender said he can give us coffee or juice.. This I found unacceptable in any hotel. Hotel far from city centre ( placa Catalonia) where's all the action is. 40 min by bus, 20 min in metro, ad to it the walking distance to the closest metro station ( Poblenou ) 10 min walk. 4 times we called to get the tv fixed, finally done on the 3rd day, water in shower wasn't stable either too cold or too hot, this issue was never fixed. Front desk employes are foreign students for hotel management so you can figure out what the quality u getting. Stay far from this place.. U can get better for your $$$ Never again
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )