This is not a 5 star hotel! This is barely 3 stars. Hotels.com needs to tighten up its rating system before it loses all credibility. I saw the mixed reviews but took a chance because every negative review was followed by an explanation from the hotel management. It is a complete sham. The rooms are dirty, floors and counters have spots/stains, bathroom […] water closets are too small to use if you are over 6' tall or not in perfect shape. The showers and counters have mold/mildew. I was moved twice but in the end no matter the sincerity of the 'manager on duty" the hotel cleanliness, and stench of the rooms is impossible to get past. I checked out and went to the W - note to Hotels.com - If this Level is 5 stars then the W should be 15 stars. Do yourself a favor, spend the extra money and stay at the W, Hotel Arts, Pullman, Mandarin Oriental - these all are legitimate 5 star hotels. Read moreGenuine Hotels.com guest review
The Hotel is extremely run down, some of the hotel staff where very rude and unhelpful.Genuine Expedia guest review
"Nice Hotel and staff."
We had a great time, staff were helpful and we stayed in the Level Junior Suite which was very spacious room and well maintained with great view of the Ocean.Genuine Expedia guest review
"Nice hotel a liitle out of town,"
On arrival they did not have our booking, the booking was booked through expidia. The staff was very helpfull and when I showed them confirmation of booking we had a room straight away although it was not on the level floor which was disappointing, we had full access To the level which was fantastic eg. Drinks and snacks and fantastic views. The staff […] was very helpful . We wanted to use the spa but was being refurbished they gave us a pass to a near by hotel to use there spa the hotel said it was a 5 min walk it took us a 25 min walk . Read moreGenuine Expedia guest review
"Barcelona long weekend"
Excellent staff, rooms looking slightly tired but the Level access is a must have for any guest.Genuine Expedia guest review
"Fabulous hotel a little off the main tourist area"
Had a fabulous time in this hotel and will definitely return. The staff are very helpful and polite. The facilitities are fantastic and the views awesome. Once you understand the transport system the hotel is much easier to access. The staff have some fantastic recommendations. Enjoy it .Genuine Expedia guest review
Everything was great specially the level lounge and the spa.Genuine Expedia guest review
"A mixed bag..."
The Melia Sky is a mixed experience. For a kick-off, it is not - as this site says - 5 star, but 4. The hotel is modern and the design well-intentioned but make sure to either book a sea view or a city view above the 18th floor, because the city view from 17 down is dominated by the concrete skeleton of a building site opposite. The staff are really […] friendly and can't do enough for you; we were moved - after complaining - to the 26th floor, where the view was great, and a complimentary bottle of cava and chocs were welcome. The rooms were clean enough, although attention to detail was lacking (chipped paint, scuffed surfaces). Location depends on what you want; it's just off the Diagonal, but quite a way east of the centre and port area and the neighbourhood is not the greatest. Pool and spa facilities are decent, the restaurant is great and the bar makes a nice place to chill in the evenings, as does the lounge at the Level (the premium part of the hotel, where you can have breakfast and enjoy free drinks and snacks throughout the day). There is parking, but it is kind of pricey. Overall, great for an up-market business trip but if you are looking for a romantic getaway, Barcelona has better hotels. Read moreGenuine Hotels.com guest review
The Level @ Melia was classed as 5 star, in its present condition I don't think it warrants 5 stars. Our room was a good size, but did show signs of wear & tear. The white flooring had marks like stains in it. The vanity draws in the bathroom did not open. The shower door had black tape holding the door edging on at the bottom. Very bad lighting near […] the safe, hard to see the numbers. It was great to be able to check in & out at the upstairs reception. Lovely to have our own lounge for snacks & refreshments. Great to be able to use the spa facilities & gym. Although again the spa is looking a bit tired, not all the jets working on the Jacuzzi. The on/off buttons in the steam room showers are caked in lime scale & the marble tiles are a bit precarious. The lobby reception was very nicely presented. Read moreGenuine Expedia guest review
The Level at Melia Sky really is a mixed bag of a hotel. First the good - the service was, for the most part, excellent. The view from the higher floors was stunning. The executive lounge was a worthwhile bonus - quality alcohol (well known brands) and soft drinks, decent snacks and a nice place to relax. The hotel's location is decent - a five minute […] walk from the Metro (with a quick journey into the heart of Barcelona) with lots of local shops and restaurants. The condition of the rooms though was fairly unacceptable for a five-star hotel. There was signs of deep wear and tear all over the rooms, which were in desperate need of refurbishment. The rooms weren't particularly thoroughly cleaned either - there was still clearly visible hair all over our room on check-in. Overall, service was great, the views are spectacular and the location is good but the conditions of the rooms make this hotel difficult to wholeheartedly recommend. Read moreGenuine Hotels.com guest review
"5 star - Probably not !"
Check in was quick and efficient. Eric on the desk was very helpful. Buffet breakfast downstairs had a lot of choice of foodstuffs which was good but the hot food was not very hot - waited for new fried eggs to be put out but found they were cold when I returned to the table. Coffee/tea service was very slow. Pastries very good, though. Continental […] breakfast upstairs was marred by a nearly useless nespresso coffee machine plus a shortage of staff leading to the area being somewhat untidy on occasion and dirty on the floor. The hotel was clean throughout but definitely in need of a refurb, especially in the bedroom eg electric curtains not working, some evidence of mould in the shower and toilet area, duck tape used to repair damaged areas in the bathroom area and quite a few damaged areas elsewhere. The overall design of the room was a bit cramped and quirky. We generally like quirky but in this case not ! Read moreGenuine Expedia guest review
"Great city hotel close to the beach"
Family of 4 (children aged 5 & 7). Stayed in the level. Could not check in til gone 4 which was a big disappointment however we could use the facilities. The room was fabulous, the pool area was cool though the drinks were expensive, the staff were all lovely, breakfast was great but the best part was definitely the lounge that we had access to - an […] absolute must. Would recommend. Read moreGenuine Expedia guest review
"Modern stylish hotel with helpful staff"
Enjoyed our stay. Nice room albeit a bit a little tired. Chips to surfaces, cracked glass shower screen. Small pool area with nice bar and great bean bags. Pool not heated and a little spoilt by kids. Should be an adults only hotel as no facilities for kids. Food ok. Not too far to travel to most areas. The Level lounge was a nice facility with lovely […] views. Read moreGenuine Expedia guest review
"Great week in Barcelona"
Excellent hotel, beautiful room with great city view on the 23rd floor. As we had a suite we had use of the stunning level lounge with complimentary drinks and nibbles all day. Again excellent views of the city only negative was had little atmosphere at night could have done with some music. Great pool area immaculately clean with a great poolside service. […] Tube station 2 minutes walk away and beach 20 minute walk. Outside of the town but well worth the journey. Definitely be returning. Read moreGenuine Expedia guest review
"Very good value"
Staff superb - very helpful and friendly. Booked onward train ticketsetc with minimum of fuss despite complications with the train website. The Level is very good value - good food, good location and stunning views of the Barcelona Skyline and out towards the Med..Genuine Hotels.com guest review
Simply a superb hotel, with superb friendly staff. We even had the added bonus of executive floor access, so free snacks and drinks available all day!Genuine Expedia guest review
"Nice Hotel, near the metro, easy access."
Free drinks and food on the 25 floor for level clients very appreciated. Also free breakfast great to start the day. All in all a very good choice of hotel.Genuine Expedia guest review
"Not bad, but not five star!"
Maybe this was a five star hotel when it was built, but it's starting to show signs of wear and tear, cracked/worn sinks, leaking radiators, etc. They also don't seem to understand the concept of a double bed, i.e. not two beds pushed together with a sheet over the top! That being said, the Level reception was very nice, the staff were welcoming, but […] I just didn't feel I got quite the experience I paid for as I had to have several calls to their service desk to sought out the various issues. Read moreGenuine Expedia guest review
I enjoyed being greeted by a young, beautiful hostess. Checked in at Level 25. Either city or sea view is amazing. Even better was the free nibbles and drinks. The gym is a bit feeble but there's enough to do in it. Pool is small and bean bags are not as comfortable as the few beds that are available.Genuine Expedia guest review
"Sehr gut für einen kurzen Aufenthalt"
Das WC ist ein wenig abgelebt. Die Lavabos haben alle Kratzer und Dellen. Die WC-Türe war auch kaputt. Der Rest des Zimmers ist in sehr gutem Zustand und auch schön. Der Service ist einwandfrei. Frühstücksbuffet ist schön, jedoch nicht riesig. The Level ist sehr gut gemacht. Es wird ständig aufgefüllt und nachgeliefert. Wein und Bier Auswahl ist ebenfalls […] gut. Die Lage ist nicht die Beste, aber auch nicht die schlechteste. Zum Zentrum sind es 5 Taximinuten oder mit der U-Bahn 10 Minuten. Read moreGenuine Hotels.com guest review
"Als Familie gereist"
Hotel war klasse,leider kann man im Zimmer kein Fenster öffnen.Super Angebot im 25 Stock kleine Snäcks und viele verschiedene Getränke sind im Preis inklusive fast den ganzen Tag. Gute Lage und alle sehr freundlich.Genuine Hotels.com guest review
"Agradable , buen ubicado"
El personal muy agradable y atento . Las instalaciones muy modernistas y una vista increíble !!!Genuine Expedia guest review
Modernes Hotel, große Zimmer, die aber ihre besten Zeiten schon hinter sich haben. Das Frühstück war lecker und reichhaltig. Das Personal ist nett und hilfsbereit. Also insgesamt empfehlenswertGenuine Expedia guest review
"Zuviel Sterne für ein Hotel mit Renovierungsstau."
Loser Toilettedeckel, kaputte Schiebetür, uralt Waschbecken da kommt man doch gut in den Tag.Genuine Expedia guest review
"Hôtel haute gamme"
Franchement juste excellent j y retournerais, j ai même hateGenuine Expedia guest review
"Personnel très serviable"
Séjour agréable les chambres ne sont pas récentes cependant . On a apprécié le buffet petit déj qui est complet et très bien , aussi le "Level" avec goûter , boissons apéros en open toute la journée .tres déçu de ne pas avoir profite de la salle de sport qui aurait brulé .... Personnel très sympa donne des bons conseils restos sauf la visite du poble […] espanôl sans intérêt . Hôtel bien dans l'ensemble Read moreGenuine Expedia guest review
"Super Hotel à 20 min à pied de la plage."
Super Hotel proche de la plage et de la station de métro Poblenou d'une part et Glories de l'autre. L'arrêt de tram direction Glories est au pied de l'hôtel. Notre première chambre (suite junior au 29 eme étage) était très décevante la clim fonctionnait mal et fuyait dans l'entrée, pas d'eau chaude ou difficilement pour la douche. Mais nous avons eût […] très rapidement une autre chambre au 23ème étage, qui elle était très bien. Le petit déjeuner au rez de chaussé est très très bien. Le salon Lunch est vraiment appréciable, c'est un plus certain. La vue depuis la chambre (côté ville) est splendide . La rambla Poblenou est à trois rues de l'hotel, on y trouve pleins de bars et de restaurants vraiment très sympa. Par contre le restaurant bar sabor.es est à éviter (rambla Poblenou n°92) Read moreGenuine Expedia guest review
"tres bel hôtel et bien situé"
le personnel est très agréable et parle français; je le recommande vivement par rapport à sa situation et la tranquillité du quartier, les prestations sont à la hauteur et la décoration est satisfaisante pour avoir séjourné dans pas mal d'hôtels de luxe, celui-ci est en bonne position, on s'y sent bien et surtout l'ambiance n'est pas guindée, ce qui […] rend cet hôtel chaleureux malgré l'imposant bâtiment Read moreGenuine Expedia guest review
"Mauvaise situation dans la ville"
Environnement pas très agréable.. Loin de là Rombla et des centres d'intérêts de la ville. Sans doute un établissement réservé pour le business.Genuine Expedia guest review
"hotel bien situé"
a la reception accueil decevant,il n'y a pas de service bagages, le garage est public aucun accompagnement et un peu derouté par les explications du receptionsteGenuine Expedia guest review
"du bien et du vraiment pas bien"
les points positifs : -suite executive junior spacieuse et bien insonorisée, spa de très bonne qualité, soins biens exécutés et personnalisés. très bons massages. points négatifs : -le red level melia se situe au dessus du melia du même nom. le red level est un 5 étoiles ( enfin il est supposé être à 5 étoiles) et en dessous c'est un 4 étoiles. La piscine […] est partagée pour tous les clients, certains se croient malins et réservent tous les transats aux aurores le matin. Concernant le salon RED LEVEL MELIA accessible au 25ème étage (inclus dans les prestations des clients RED LEVEL) l'idée de départ est plutôt pas mal car toute la journée il y a à disposition un petit buffet, des boissons etc....... gros souci cependant car aucune vérification, certains petits malins du MELIA 4 etoiles viennent donc profiter goulument et bruyamment de ces services Enfin, service INEXISTANT Ne pas être capable de décrocher le téléphone avant 10 sonneries à la conciergerie me paraît vraiment problématique. De même il m'a fallu parler avec 5 personnes différentes de la réception pour réserver un restaurant à l'extérieur de l'hôtel. Read moreGenuine Hotels.com guest review
"Traumhaftes Hotel mit atenberaubendem Ausblick."
Sehr gepflegtes Hotel mit traunhaftem Ausblick, toller Pool, fabelhafte Lounge. Absolut empfehlenswert.Genuine Expedia guest review
"Modernes Stadthotel mit tollem Frühstücksbuffet"
Modernes, geschmackvolles Zimmer, sehr freundliches Personal, kostenfreies Fingerfoodbuffet und Bar in der Skylounge, schneller Service bei Beanstandungen (während wir frühstückten, wurde ein kleiner Fehler in der Dusche behoben), tolle Aussicht in der 20. EtageGenuine Expedia guest review
"Hôtel accueillant design proche métro."
Court séjour de 4 nuits nous voulions un hotel plutôt 5* pour le confort et les services que peuvent offrir un hotel de ce niveau. Entrée de l'hôtel très agréable moderne grands espaces avec un personnel de la réception très professionnel. En ce qui concerne la chambre bien agencée belle vue sur la mer et sur la piscine de l'hôtel. Très très bonne literie […] oreillers très confortables. Ménage laissait à désirer. Read moreGenuine Expedia guest review
"Guter Aufenthalt mit Mängeln"
+Pool +Ausblick +25. Stock Bar +Wellness +Frühstück +Nähe zum Strand +Metro und Tram in der Nähe -Sauberkeit -Zustand der Hotelzimmer (Duschtür defekt, Kratzer im Boden, Flecken im Bad) -Kleines Hotelzimmer, auch im 5-Sterne Bereich -Pool Liegen immer belegt (vom Tag davor)Genuine Hotels.com guest review
"Ne mérite pas 5*"
Chambre non dispo a 15h mais a 18h30. Petit déj pris au rdc donc correspond a du 4*. Chambre mal entretenu, double rideau cassé, meuble plein de trace. Point positif le lounge accessible toute la journée avec boisson et collation. Et possibilité de loger 2 adultes et 3 enfants sans supplémentGenuine Hotels.com guest review
Hôtel au très bon design (nous étions au Level). Petit déjeuner parfait (fruits frais, laitages, grande variété de produits chauds) qu'il faut prendre en terrasse. La piscine est certes petite mais l'ambiance est présente.Genuine Expedia guest review
Living up to its reputation, but the checkin time was 15.00 at the hotel. We were informed that the checkin time was 14.00. We arrived at 13:30, and waited in the lounge for 1,5 hours. Besides this, everything was fine quality! :) Nice lounge.Genuine Expedia guest review
01/26/15 Kirsty W
We stayed here June 2014 for my boyfriends surprise 30th present, I had upgraded to the higher room and package and was so grateful. The drinks and snacks available we're a perfect touch when we needed a break in the afternoon. Although not right in the centre we found this close enough that we managed to see all tourist attractions at ease. Rooms were lovely and modern whilst still being spacious with excellent views of the city. We would definitely return to this and other Melia hotels.
"...when a business travel... "
01/23/15 simolaura5 Milan, Italy
...When a business trip moves to pleasure time... The right room, the right view and all the rest... .....very nice hotel conveniently located....not exactly downtown but easily accessible. Excellent breakfast and reception service. Fair price
"Great hotel and service"
Had a one night stay in this hotel and what a lovely experience it was. Check in was efficient and friendly. Our room on floor 23 was amazing. Great views of city and sea. All staff were very friendly and helpful. We had lovely meal in restaurant. Food was fresh, hot and tasty. Rooms very clean and everything in perfect order. Breakfast was good. Fresh and tasty. Very good hotel to which I will definitely return to again.
01/18/15 alba8608 Dallas, Texas
I had never stayed at a Melia hotel before. We found an incredible online deal for an extra day after our cruise. We stayed in the penthouse with a private concierge. The service was wonderful. It is a very stylish modern clean hotel. I will definitely look to stay at a Melia hotel again in the future.
01/16/15 Tim W Edinburgh, United Kingdom
Stayed here for 1 night on a pre booked rate. Stayed in the "Level". Excellent service in a large modern hotel. It is a little distance from the La Rambla area but is easily accessible. The service was fantastic...they were extremely helpful. The room was well appointed on the 29th floor with all the mod cons. The rate was extremely good...80 euros a night. Would definitely come back here.
"Great hotel, slightly too far away though"
01/12/15 A TripAdvisor Member
The Level provides exceptional value for money although the location is a bit far away from major attractions. However, if you have 4 people in the group then taking a taxi to main sites is a great idea.
"It was a very poor experience. "
01/02/15 elpatojones London, United Kingdom
This is probably the worst hotel I stayed in my life! Reception is terrible, unfriendly, not professional. I had to sort things out twice with the manager in charge. I have to admit managers were good but do something to your receptionists because they are useless and not professional!! Why? I booked two rooms in this hotel as I arrange personal travel experience to individuals. This was the first hotel we stayed in this three weeks tour of Spain. My clients were travelling from Australia so the day before I went to the hotel asking if they could make available one room for my clients because they were travelling for 27 hours and arrive in Barcelona at 9am. The receptionist didn't make any note but she said they will try! Next day I arrived at hotel at 9.30am and I explain the flight situation and if it was possible having a room available before the check in at 3pm. This other receptionist told me No! Not rooms available before 3pm but I could have instantly a superior room but pay more than the one I booked!!!! Well no thanks. I went then to have a coffee at the bar with my very tired clients, left the luggage at their storage. I asked for a glass together with the coffee. It arrived 15 minutes later cold and no water. For three cold coffee I paid €9! Anyway I can see my clients now very tired so I went back to reception and asked to speak to their manager. He was professional and understood my problems. Suddenly they had 2 rooms available!!! I check in at 11am!!! Room is ok, not very clean, lots of dust. In my clients room TV wasn't working and despite asking in reception they never fixed. In my bathroom, after shower the floor was completely soaked because of a leak from the shower door. Breakfast ok, but last day one of the waiters shout to one customer because he was waiting for his table. Yes, she was right but I found it a bit aggressive!!! Check out time, despite the fact I left them two of my credit cards, when my clients went to pay their bar bill they charged their room as well. My client explain the receptionist I was going to pay but he said he had already passed her payment throughout the credit card she handle for her bar bill. I had, again, asked to speak to the manager .....same as before he solved the problem!!!!! Personally I won't never use this hotel for my business and I make sure to tell people the kind of service they will receive from this 4 stars hotel!!!!
12/30/14 HeMich Manila, Philippines
Far from the city center but with an awesome view to the whole city from the highest floors. Small pool but who needs it with the amazing coast in catalunya room was incredibly cozy, bed amongst the most confortable I have ever slept in. Breakfast is perfect, and so is the service, cannot fault the hotel, specially since we got an amazing package trough lastminute.
"Good value - not central"
12/27/14 SeattlePJS Seattle
We stayed at The Level at this hotel. The Level is a 5* property and occupies the upper floors of the hotel. The rest of the hotel is 4*. It has a kind of W feel and is very modern and stylish. The Level was worthwhile as it included access to a lounge that provided drinks and snacks throughout the day and then an open bar in the evening. The hotel is out of the tourist center so be prepared to either use public transportation, cabs or hearty walks to the sights.
"The Fabulous Level Experience"
12/22/14 sblanchard2014 Barcelona
We had a fabulous stay in the Level at Melia Barcelona Sky. I would strongly recommend this hotel to anyone. The staff are so welcoming, friendly & helpful & the service is excellent. Plus the views from our lovely room were absolutely stunning.
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