This is not a 5 star hotel! This is barely 3 stars. Hotels.com needs to tighten up its rating system before it loses all credibility. I saw the mixed reviews but took a chance because every negative review was followed by an explanation from the hotel management. It is a complete sham. The rooms are dirty, floors and counters have spots/stains, bathroom […] water closets are too small to use if you are over 6' tall or not in perfect shape. The showers and counters have mold/mildew. I was moved twice but in the end no matter the sincerity of the 'manager on duty" the hotel cleanliness, and stench of the rooms is impossible to get past. I checked out and went to the W - note to Hotels.com - If this Level is 5 stars then the W should be 15 stars. Do yourself a favor, spend the extra money and stay at the W, Hotel Arts, Pullman, Mandarin Oriental - these all are legitimate 5 star hotels. Read moreGenuine Hotels.com guest review
"Very good value"
Staff superb - very helpful and friendly. Booked onward train ticketsetc with minimum of fuss despite complications with the train website. The Level is very good value - good food, good location and stunning views of the Barcelona Skyline and out towards the Med..Genuine Hotels.com guest review
"du bien et du vraiment pas bien"
les points positifs : -suite executive junior spacieuse et bien insonorisée, spa de très bonne qualité, soins biens exécutés et personnalisés. très bons massages. points négatifs : -le red level melia se situe au dessus du melia du même nom. le red level est un 5 étoiles ( enfin il est supposé être à 5 étoiles) et en dessous c'est un 4 étoiles. La piscine […] est partagée pour tous les clients, certains se croient malins et réservent tous les transats aux aurores le matin. Concernant le salon RED LEVEL MELIA accessible au 25ème étage (inclus dans les prestations des clients RED LEVEL) l'idée de départ est plutôt pas mal car toute la journée il y a à disposition un petit buffet, des boissons etc....... gros souci cependant car aucune vérification, certains petits malins du MELIA 4 etoiles viennent donc profiter goulument et bruyamment de ces services Enfin, service INEXISTANT Ne pas être capable de décrocher le téléphone avant 10 sonneries à la conciergerie me paraît vraiment problématique. De même il m'a fallu parler avec 5 personnes différentes de la réception pour réserver un restaurant à l'extérieur de l'hôtel. Read moreGenuine Hotels.com guest review
"Guter Aufenthalt mit Mängeln"
+Pool +Ausblick +25. Stock Bar +Wellness +Frühstück +Nähe zum Strand +Metro und Tram in der Nähe -Sauberkeit -Zustand der Hotelzimmer (Duschtür defekt, Kratzer im Boden, Flecken im Bad) -Kleines Hotelzimmer, auch im 5-Sterne Bereich -Pool Liegen immer belegt (vom Tag davor)Genuine Hotels.com guest review
"Ne mérite pas 5*"
Chambre non dispo a 15h mais a 18h30. Petit déj pris au rdc donc correspond a du 4*. Chambre mal entretenu, double rideau cassé, meuble plein de trace. Point positif le lounge accessible toute la journée avec boisson et collation. Et possibilité de loger 2 adultes et 3 enfants sans supplémentGenuine Hotels.com guest review
"Good rooms, very bad service"
09/22/14 Sean20142014 Zaandam, The Netherlands
The rooms of this hotel are great, clean and have a good view. Nevertheless, a considerable amount of money was taken of our credit-card without our approval after they specified that they would not use our creditcard. After we acquired on this again, it was a deposit, nobody could explain for what. They specified that it would be unblocked immediately after leaving and specified this again when we checked out. After they did not unblock this amount after a week, we inquired on this. We needed to contact our bank, because they would not be able to do anything about this. The bank however told us that only the hotel could unblock it. After calling again, all replied in confusion...Nothing of this should be happening. All promises were given, but today our deposit still has not been unblocked
"An enjoyable stay"
09/19/14 lancethecook East Yorkshire
This hotel certainly has the wow factor, very impressive lobby area, very friendly efficient staff who fully explained the hotel facilities and where and when breakfast was served etc. It was almost perfect ......... Unfortunately I was given a room which was clearly a smoking room as it smelt very bad of smoking, it was late and I couldn't be bothered to ask to change rooms but I really do think I should have been asked if I wanted a smoking room. Secondly the air con didn't work, it was very hot and I couldn't get the room below 23 degrees. Apart from that the room was very luxurious with amazing views and I would certainly stay there again but would ask for a non smoking room.
"Fantastic hotel but not bear attractions"
09/16/14 Mirza86 Manchester, United Kingdom
I'm stayed here for 4nights. The hotel was fantastic, very chic n modern. The bathroom was really nice. Great views of Barcelona and the Sea in the distance. Shame the reception staff are very strict and declined my request for a complimentary upgrade as we were celebrating my wife's birthday. One would have appreciated a fruit basket or something extra but staff very poor in customer relations. Breakfast and the restaurant staff were very nice and polite. Good selection and variety at breakfast. One main downside is the location. One has to get a cab to all the main attractions. The beach is about 15min walk. I would recommend this hotel but wouldn't stay here again due to it's location.
"Amazing Views, Great Pool Area"
09/16/14 sarah946 Bristol, United Kingdom
We got a really good deal on the hotel for 3 nights. Plus sides - amazing view, great pool and bar area, reallly good DJ playing on the weekend by the pool, really good beds, helpful staff, good (but expensive) food, right by the metro, quiet rooms. Down sides - grotty hotel carpets in the corridors, dark rooms with rubbish mirrors! This hotel was ideal for us, what better way to wake up than to a view from the 18th floor of the Sagrada Famila! Loved the pool area, particuarly on the weekend when the DJ played. The staff were all super friendly and helpful as well. A litte out the way of all the main tourist areas but really near the metro, I would definitely stay again, I think it would be ideal for a group of friends on a weekend away and I will be trying to arrange for next year!
"Nice hotel, great value"
09/10/14 DiMD17 New York City, New York
Recently had a very nice stay at the Melia Barcelona Sky. The room was spacious, clean, and had a beautiful view. I would have preferred a bit more storage space for clothing as I was there for a week. However, that's my only complaint. Everything else was great. The breakfast buffet is great and definitely worth adding to your room for the discounted rate. Lots of variety and the staff was great about keeping,everything fresh and stocked. Room service was also great. The lobby bar is a great place to meet up with friends. The bartenders were friendly and were great about taking multiple photos for us! Staff at the front desk were very helpful and friendly. I will definitely stay here during my next trip to Barcelona.
"Very nice hotel.. stay was great"
09/02/14 deonderd Rijkevorsel, Belgium
I loved the lobby.. and the room only my bathroom had some maintenance issues.. it was not possible to resolve them right away so i did not mention it to the staff.. The lavatory was damaged/dirty and needs replacement The room itself was great.. nice view.. good bed.. well worth the money.. The hotel has a good location.... and even with the maintenance issues i think it was the best value for money ( stayed in 3 other **** before) I think parking was to expensive for being a guest at the hotel..
08/28/14 Marina H Barcelona
We had a pleasant stay at the property where the staff went above and beyond attending to our every need . The hotel is clean, beautiful and well located . The food at the cafeteria, restaurant and room service was delicious . We definitely recommend this property.
"Outstanding value in a beautiful city."
I came across this hotel quite by chance and because my visit to Barcelona was for both business and leisure I thought I'd try it out. I'm very glad I did. The staff were exceptional in their efforts to accommodate my requirements, the room was very comfortable at the price and the food was excellent. The hotel is not central but the taxi fare to Las Ramblas was around €10 and there were taxis available at the the hotel 24/7 so no need to phone for one or wait. Overall I have no hesitation in recommending this hotel.
"High rise living out of town a bit."
08/26/14 cloud9leeds Leeds, United Kingdom
I stayed here with my wife and two children in their "experience" rooms I think they call them. Anyway we were on the 22nd floor in a corner suite with amazing views. The "experience" rooms include access to the 25th floor business lounge with bar, tapas, coffee, cakes - fantastic! Staff all friendly and helpful. Excellent buffet breakfast. Wifi a bit slow (2mbps). Nice pool on level 6. Subway is three blocks away then 5/6 stops into the centre (20 mins). If you don't mind being out of town a bit this is a great modern hotel.
"Very mixed feelings about the Melia Sky"
08/23/14 Mpl76 Crawley, United Kingdom
The Bad After arriving around 7:30 pm Monday 18th, we walked into reception thinking it looked very swanky hotel to be confronted by 4 staff on reception. We were immediately told that our rooms weren't available as an air crew had to stay for an extra night, however we were to be moved to the Hilton an extra mile out of town for one night, we were straight away shown to a cab, It caught me off guard and if it happened again i would have refused. Now in my view, air crew are used to living in and out of hotels, i'm not. The hotel should have moved them on and not normal guests. So one night in the Hilton Diagonal Mar which i have to say was excellent, but i'll come onto that. After a number of angry calls to BA Holidays who i booked the trip through we were told that we would have our rooms upgraded and breakfast chucked in, i explicitly told the BA rep i didn't want to wait around for the rooms so make sure they were ready for midday. Around 1130 Tuesday we went back to the Hotel to find that the rooms would't be ready til 3pm, again not impressed. At 3pm one of the rooms 1602 was ready, but the other wasn't for another 40 minutes or so. Up we go to the rooms, facing out to the sea which was a wonderful view, the impression of the rooms was great, looked lovely and modern. However when we began to look at little closer it was obvious to see that they were very tired, and when i say very tired, heres a list ... - the sinks are totally chipped - the bed side table had a chunk of glass missing and was totally wobbly. - the iPod dock had completely scratched the wall up next to the wall, so the wall was covered in black marks - Room 1601 is missing a blind between the bedroom and bathroom - loads of the walls were battered up with marks - Room 1602 was missing the shower screen and instead had temporary curtain - next to the air con was what appeared to be a blood stain on the wall Ok, so i didn't complain about these things at the time, next up was the shower from the room above 1601, (assuming 1701) leaking through the light socket in the shower, and when i say leaking it was running through... In fairness to the hotel they did give us a couple of bottles of Cava and some chocolates to apologise for the mess up. The Good - The staff were really friendly - Although out of town the location was nice as it was more peaceful than central Barcelona. - The pool area is great - The breakfast was lovely - The architecture was pretty fantastic - The Hilton Diagonal Mar was a notch above the Melia, seriously consider it. (its an extra mile out though) Overall This could be a wonderful hotel but the rooms are tired, they need a real good lick of paint, and some refurbishment. The hotel needs to get its act together in terms of rooms being available for check in time. We had a lovely time in Barcelona and the mess ups didn't detract from the time we were there, however it did mean we had to change our plans for the first couple of days which wasn't ideal.
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