All hotels in Barcelona, Spain
1 room, 2 adults
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C/ Lope de Vega, 141-147, Barcelona, Barcelona, 08005, Spain, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 74 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    3.7
  • Neighborhood
    3.5
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2.0 / 5Fair
"Very Disappointed"
This is not a 5 star hotel! This is barely 3 stars. Hotels.com needs to tighten up its rating system before it loses all credibility. I saw the mixed reviews but took a chance because every negative review was followed by an explanation from the hotel management. It is a complete sham. The rooms are dirty, floors and counters have spots/stains, bathroom water closets are too small to use if you are over 6' tall or not in perfect shape. The showers and counters have mold/mildew. I was moved twice but in the end no matter the sincerity of the 'manager on duty" the hotel cleanliness, and stench of the rooms is impossible to get past. I checked out and went to the W - note to Hotels.com - If this Level is 5 stars then the W should be 15 stars. Do yourself a favor, spend the extra money and stay at the W, Hotel Arts, Pullman, Mandarin Oriental - these all are legitimate 5 star hotels.
Genuine Hotels.com guest review
3 night trip Aug 7, 2014
John
US
2.0 / 5Fair
The Hotel is extremely run down, some of the hotel staff where very rude and unhelpful.
Genuine Expedia guest review
Other trip Aug 14, 2014
John and Sofia
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Relaxing stay"
So relaxing in this hotel fantastic views of the city great location
Genuine Expedia guest review
Other trip Apr 18, 2015
lesley
GB
4.0 / 5Excellent
"Wow, what a view!"
We were lucky enough to have a room on the 28th floor, out of 29. Magnificent views over the whole of the city. The all inclusive food, bar and Spa were very welcome and the quality was great, all adding to a great experience.
Genuine Expedia guest review
Other trip Apr 8, 2015
Jethro
GB
4.0 / 5Excellent
"It's all on the 25th"
The Level on the upper floors of the Melia is where you'll find the 5* rooms. To be honest they are a little under par for 5*, however a trip up to the exclusive 25th floor 5* lounge certainly makes up for it. Excellent service, views, wines, tapas, snacks, drinks and refreshments all day long and all free. We popped in for an hour at 4pm and left at 11pm, very relaxed.
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
carl
GB
4.0 / 5Excellent
"great views across the city"
Great check in and support from staff the only exception being a bath plug that they couldn't/didn't repair despite raising it twice, this was a real irritant, on the other hand the help finding restaurants and travelling around the city was excellent.
Genuine Expedia guest review
Other trip Feb 22, 2015
A Traveler
GB
3.0 / 5Good
"Good hotel for the price"
I had booked this hotel for my wife 40th birthday. Our room was on 20th floor and we also had access to the "level" floor, which had complimentary drinks and food. Hotel staff were very courteous and helpful. Room: This let us down. Did not expect a 5 star hotel to have a room where the shower cubicle would not close or open easily. Ended having shower half open. The lights from the ceiling were hanging and not fitted properly. The overall room was not cleaned to a 5 start status. As we spent more time looking around Barcelona city this did not matter too much.
Genuine Expedia guest review
Other trip Jan 12, 2015
Ajit
GB
5.0 / 5Outstanding
"A very cool hotel"
An excellent hotel. Stayed for 3 nights and had a great experience. The Sea View was good and the room was very spacious, stylish and comfortable. The continental breakfast at The Level (Floor 25) was very good - nice food/hot drinks and great views. The staff were very helpful. Upon checking out, I accidentally left with one of the room keys (card) and upon emailing them to confess, they told me not to worry about sending it back and that I should keep it to remind myself of my stay at the Melia Sky! Would thoroughly recommend the hotel and hope to return someday.
Genuine Expedia guest review
Other trip Jan 12, 2015
Tug
GB
5.0 / 5Outstanding
"Great hotel"
The Level is just the top couple of floors of another 4 star hotel (which also looks lovely and has a great cocktail bar). The Level staff were very friendly and helpful; the room was very nice and kitted out with classic modern furntiture. We had a great view up the Diagonal including the Sagrada Familia. The hotel lobby has a free self service bar each evening.
Genuine Expedia guest review
Other trip Nov 20, 2014
meesh
GB
5.0 / 5Outstanding
"Great hotel!"
Had a great time for my birthday with my husband & two boys. The hotel & location were great. Would go back. 10 min walk to the beach & loved the Level lounge. Stayed in a family room on the 27th floor. Excellent views of the city!
Genuine Expedia guest review
Other trip Nov 4, 2014
Kerrie
GB
5.0 / 5Outstanding
"high rise luxury"
Very good value with the Level lounge. It was a shame the spa was being refurbished but the alternative at another hotel was acceptable.
Genuine Expedia guest review
Other trip Nov 4, 2014
Jane
GB
5.0 / 5Outstanding
"Lovely place to stay"
My wife and I have just (Oct 23-26 2014) spent 3 great nights here. We actually stayed at The Level which is like a hotel within a hotel. It has its own separate lounge which was really relaxing to come back to after being out during the day/evening.
Genuine Expedia guest review
Other trip Oct 28, 2014
Dave & Jan
GB
5.0 / 5Outstanding
"Nice Hotel and staff."
We had a great time, staff were helpful and we stayed in the Level Junior Suite which was very spacious room and well maintained with great view of the Ocean.
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel a liitle out of town,"
On arrival they did not have our booking, the booking was booked through expidia. The staff was very helpfull and when I showed them confirmation of booking we had a room straight away although it was not on the level floor which was disappointing, we had full access To the level which was fantastic eg. Drinks and snacks and fantastic views. The staff was very helpful . We wanted to use the spa but was being refurbished they gave us a pass to a near by hotel to use there spa the hotel said it was a 5 min walk it took us a 25 min walk .
Genuine Expedia guest review
Other trip Oct 16, 2014
dee
GB
4.0 / 5Excellent
"Barcelona long weekend"
Excellent staff, rooms looking slightly tired but the Level access is a must have for any guest.
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fabulous hotel a little off the main tourist area"
Had a fabulous time in this hotel and will definitely return. The staff are very helpful and polite. The facilitities are fantastic and the views awesome. Once you understand the transport system the hotel is much easier to access. The staff have some fantastic recommendations. Enjoy it .
Genuine Expedia guest review
Other trip Oct 2, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
Everything was great specially the level lounge and the spa.
Genuine Expedia guest review
Other trip Oct 1, 2014
Saba
GB
3.0 / 5Good
"A mixed bag..."
The Melia Sky is a mixed experience. For a kick-off, it is not - as this site says - 5 star, but 4. The hotel is modern and the design well-intentioned but make sure to either book a sea view or a city view above the 18th floor, because the city view from 17 down is dominated by the concrete skeleton of a building site opposite. The staff are really friendly and can't do enough for you; we were moved - after complaining - to the 26th floor, where the view was great, and a complimentary bottle of cava and chocs were welcome. The rooms were clean enough, although attention to detail was lacking (chipped paint, scuffed surfaces). Location depends on what you want; it's just off the Diagonal, but quite a way east of the centre and port area and the neighbourhood is not the greatest. Pool and spa facilities are decent, the restaurant is great and the bar makes a nice place to chill in the evenings, as does the lounge at the Level (the premium part of the hotel, where you can have breakfast and enjoy free drinks and snacks throughout the day). There is parking, but it is kind of pricey. Overall, great for an up-market business trip but if you are looking for a romantic getaway, Barcelona has better hotels.
Genuine Hotels.com guest review
4 night romance trip Sep 19, 2014
MarkB
GB
4.0 / 5Excellent
"Unusual Hotel."
The Level @ Melia was classed as 5 star, in its present condition I don't think it warrants 5 stars. Our room was a good size, but did show signs of wear & tear. The white flooring had marks like stains in it. The vanity draws in the bathroom did not open. The shower door had black tape holding the door edging on at the bottom. Very bad lighting near the safe, hard to see the numbers. It was great to be able to check in & out at the upstairs reception. Lovely to have our own lounge for snacks & refreshments. Great to be able to use the spa facilities & gym. Although again the spa is looking a bit tired, not all the jets working on the Jacuzzi. The on/off buttons in the steam room showers are caked in lime scale & the marble tiles are a bit precarious. The lobby reception was very nicely presented.
Genuine Expedia guest review
Other trip Sep 24, 2014
Tracy
GB
3.0 / 5Good
"Mixed feelings"
The Level at Melia Sky really is a mixed bag of a hotel. First the good - the service was, for the most part, excellent. The view from the higher floors was stunning. The executive lounge was a worthwhile bonus - quality alcohol (well known brands) and soft drinks, decent snacks and a nice place to relax. The hotel's location is decent - a five minute walk from the Metro (with a quick journey into the heart of Barcelona) with lots of local shops and restaurants. The condition of the rooms though was fairly unacceptable for a five-star hotel. There was signs of deep wear and tear all over the rooms, which were in desperate need of refurbishment. The rooms weren't particularly thoroughly cleaned either - there was still clearly visible hair all over our room on check-in. Overall, service was great, the views are spectacular and the location is good but the conditions of the rooms make this hotel difficult to wholeheartedly recommend.
Genuine Hotels.com guest review
4 night romance trip Sep 16, 2014
A Traveler
GB
3.0 / 5Good
"5 star - Probably not !"
Check in was quick and efficient. Eric on the desk was very helpful. Buffet breakfast downstairs had a lot of choice of foodstuffs which was good but the hot food was not very hot - waited for new fried eggs to be put out but found they were cold when I returned to the table. Coffee/tea service was very slow. Pastries very good, though. Continental breakfast upstairs was marred by a nearly useless nespresso coffee machine plus a shortage of staff leading to the area being somewhat untidy on occasion and dirty on the floor. The hotel was clean throughout but definitely in need of a refurb, especially in the bedroom eg electric curtains not working, some evidence of mould in the shower and toilet area, duck tape used to repair damaged areas in the bathroom area and quite a few damaged areas elsewhere. The overall design of the room was a bit cramped and quirky. We generally like quirky but in this case not !
Genuine Expedia guest review
Other trip Sep 21, 2014
Holtteddy
GB
5.0 / 5Outstanding
"Great city hotel close to the beach"
Family of 4 (children aged 5 & 7). Stayed in the level. Could not check in til gone 4 which was a big disappointment however we could use the facilities. The room was fabulous, the pool area was cool though the drinks were expensive, the staff were all lovely, breakfast was great but the best part was definitely the lounge that we had access to - an absolute must. Would recommend.
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
GB
4.0 / 5Excellent
"Modern stylish hotel with helpful staff"
Enjoyed our stay. Nice room albeit a bit a little tired. Chips to surfaces, cracked glass shower screen. Small pool area with nice bar and great bean bags. Pool not heated and a little spoilt by kids. Should be an adults only hotel as no facilities for kids. Food ok. Not too far to travel to most areas. The Level lounge was a nice facility with lovely views.
Genuine Expedia guest review
Other trip Aug 27, 2014
Ades
GB
5.0 / 5Outstanding
"Great week in Barcelona"
Excellent hotel, beautiful room with great city view on the 23rd floor. As we had a suite we had use of the stunning level lounge with complimentary drinks and nibbles all day. Again excellent views of the city only negative was had little atmosphere at night could have done with some music. Great pool area immaculately clean with a great poolside service. Tube station 2 minutes walk away and beach 20 minute walk. Outside of the town but well worth the journey. Definitely be returning.
Genuine Expedia guest review
Other trip Aug 20, 2014
donna w
GB
4.0 / 5Excellent
"Very good value"
Staff superb - very helpful and friendly. Booked onward train ticketsetc with minimum of fuss despite complications with the train website. The Level is very good value - good food, good location and stunning views of the Barcelona Skyline and out towards the Med..
Genuine Hotels.com guest review
3 night trip Aug 4, 2014
A Traveler
GB
5.0 / 5Outstanding
"Superb hotel!"
Simply a superb hotel, with superb friendly staff. We even had the added bonus of executive floor access, so free snacks and drinks available all day!
Genuine Expedia guest review
Other trip Aug 6, 2014
Kash
GB
5.0 / 5Outstanding
"Nice Hotel, near the metro, easy access."
Free drinks and food on the 25 floor for level clients very appreciated. Also free breakfast great to start the day. All in all a very good choice of hotel.
Genuine Expedia guest review
Other trip Jul 28, 2014
Stephane
CA
3.0 / 5Good
"Not bad, but not five star!"
Maybe this was a five star hotel when it was built, but it's starting to show signs of wear and tear, cracked/worn sinks, leaking radiators, etc. They also don't seem to understand the concept of a double bed, i.e. not two beds pushed together with a sheet over the top! That being said, the Level reception was very nice, the staff were welcoming, but I just didn't feel I got quite the experience I paid for as I had to have several calls to their service desk to sought out the various issues.
Genuine Expedia guest review
Other trip Jul 16, 2014
Chris
GB
4.0 / 5Excellent
"Excellent!"
I enjoyed being greeted by a young, beautiful hostess. Checked in at Level 25. Either city or sea view is amazing. Even better was the free nibbles and drinks. The gym is a bit feeble but there's enough to do in it. Pool is small and bean bags are not as comfortable as the few beds that are available.
Genuine Expedia guest review
Other trip Jun 24, 2014
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Super service, middels beliggenhet"
Utrolig god service, loungen var veldig bra, pool området var litt for "party", men det ville passet bra i en annen setting, men jeg hadde med en 9-åring, derfor passet det ikke så bra Ikke så bra beliggenhet, det var veldig lite i området, og vi ble avhengig av mye taxi. Men anbefales grunnet servicen i loungen
Genuine Hotels.com guest review
3 night family trip Jun 26, 2015
Anita
NO
4.0 / 5Excellent
"Wochenendtrip"
Wochenendtrip mit der Familie. Rambla in 12 Min./ 10 Euro per Taxi zu erreichen. Sehr gutes Hotel, gute Lage, modern eingerichtet mit sehr gutem Hotelpool.Barcelonetta in 20 Min.zu Fuss zu erreichen.
Genuine Hotels.com guest review
3 night family trip May 22, 2015
A Traveler
CH
3.0 / 5Good
"Recommended when one is looking for a 3-star hotel"
The hotel staff were very professional, friendly and helpful, makes us feeling warm welcoming. It was quite unfortunately that a couple of points of the hotel conditions brought down the overall quality: The lighting in the room (the ones from the ceiling on both sides right next to the bed - one can see the electric cables are coming off, the cover for covering the cables attached to the ceiling came completely loose but nobody fix it. One can literally see the whole on the ceiling. The desk and one of the bedside table were dirty e.g. oily - needed some thorough cleaning. The flooring of the shower, the edges of the flooring, one can see some mouldy residue, it requires thorough cleaning. The same applies to the toilet. The lighting in the room was too dark, even after all lights were on. And there is always a mouldy smell whenever come out from the lift to the floor (we were staying in 'The level' floor rooms). Overall, the hotel does not have the 5-star quality. Rather in my personal opinion were a 2-3-star hotel quality. More improvement and action to details are suggested.
Genuine Hotels.com guest review
2 night family trip Apr 29, 2015
Wendy
DE
4.0 / 5Excellent
"Gutes Hotel zur Stadtbesichtigung"
Da Hotel liegt in dem recht neuen Wohnviertel Pobleneau. 5 Minuten zu Fuß zur Metro. 20 Minuten zu Fuß bis zum Strand. Baujahr 2008. Gepflegt aber ab und an auch abgewohnt. Der Bereicht " The Level" ab der 25 Etage bieten einen schönen Rundumblick incl. Snacks und Getränke. Die Level Bar hatte bis 23 Uhr geöffnet, ab 22:30 Uhr wurden aber schon die Getränke und Snacks abgeräumt. Schade... Das Bad inkl WC war vom Wohnbereich der Junior Suite durch eine große Scheibe einsehbar. Man hat auf unseren Wunsch einen Vorhang angebracht. Die Funktionalität geht in den Zimmern manchmal auf Kosten des Design unter, z.B. Schrankschubladen ließen sich nur schwer öffen, da die Schranktür diese verschloss, Hängelampen im Bad behindern die Sicht. Nichts wirklich Schlimmes.
Genuine Expedia guest review
Other trip Apr 7, 2015
A Traveler
DE
4.0 / 5Excellent
"Bekvämt och snyggt"
Trevligt hotell, fritt wi-fi. Trevlig personal. Lounge på 25:e våningen med fria drycker och tilltugg hela dagen var toppen. Hotellets restaurang på bottenvåningen serverade en utmärkt frukost. Inte särskilt bra till middag dock. Gymet var som de brukar vara på hotell - knapphändigt utrustat men fungerande. Skulle absolut kunna bo där igen.
Genuine Expedia guest review
Other trip Apr 1, 2015
Jan
SE
5.0 / 5Outstanding
"Amazing views and friendly staff"
Located in a slightly dull neighbourhood, but the room was very comfortable and the lounge was great, the service as well as the complimentary food and drinks they served were all very generous. I thoroughly enjoyed my stay and loved the views!
Genuine Hotels.com guest review
2 night trip Mar 14, 2015
Martina
SE
5.0 / 5Outstanding
"Un meraviglioso albergo cn ottima vista !!'"
Vista spettacolare dal 28simo piano si può ammirare quasi tutta barcellona tornerò sicuramente !
Genuine Expedia guest review
Other trip Feb 24, 2015
cristina
IT
5.0 / 5Outstanding
"hotel para ferias."
muito agradável nossa estadia. Quarto aconchegante, cafe da manha agradável, bons restaurantes próximos e o metro acessível. Valeu cada centavo.
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
BR
1.0 / 5Poor
"Couple"
Desevànt, ménage pas fait, lumière que marche pa, toilette minuscule ,lit de tres tres mauvaise calitee le
Genuine Expedia guest review
Other trip Feb 18, 2015
silvinita
FR
5.0 / 5Outstanding
"Sehr gut für einen kurzen Aufenthalt"
Das WC ist ein wenig abgelebt. Die Lavabos haben alle Kratzer und Dellen. Die WC-Türe war auch kaputt. Der Rest des Zimmers ist in sehr gutem Zustand und auch schön. Der Service ist einwandfrei. Frühstücksbuffet ist schön, jedoch nicht riesig. The Level ist sehr gut gemacht. Es wird ständig aufgefüllt und nachgeliefert. Wein und Bier Auswahl ist ebenfalls gut. Die Lage ist nicht die Beste, aber auch nicht die schlechteste. Zum Zentrum sind es 5 Taximinuten oder mit der U-Bahn 10 Minuten.
Genuine Hotels.com guest review
1 night romance trip Jan 11, 2015
Nicola
CH
4.0 / 5Excellent
"Tolles Hotel mit top Verpflegung."
Tolles Designhotel mit top Verpflegung. Unbedingt ein Level Zimmer mit All Inclusive Lounge buchen. Fruehstueck und dann Tapas und Getraenke bis 23 Uhr inklusive. Die Anbindung an die Metro ist gut. (5 Minuten Fussweg) Service war hervorragend.
Genuine Expedia guest review
Other trip Jan 13, 2015
Christian
DE
3.0 / 5Good
"Tolles Hotel ohne Wellness"
Leider gab es zu Silvester kein Wellnessangebot (Sauna etc.), wie es in der Hotelbeschreibung angeboten wird und trotz Nachfrage gab es kein Alternativangebot. Saunanutzing etc. war für uns gerade in der Winterzeit ein Grund gewesen dieses Hotel zu wählen. Sehr ärgerlich.
Genuine Expedia guest review
Other trip Jan 3, 2015
Samuel
DE
4.0 / 5Excellent
"Fedt hotel"
Lækkert hotel super behageligt personale og service, god udsigt dejligt værelse.
Genuine Expedia guest review
Other trip Dec 31, 2014
jim
DK
4.0 / 5Excellent
"Nice hotel with view"
Nice hotel with excellent view. The breakfast buffe had variety for every taste. The location good if you want quiet location about 15 minutes to the centre of town.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
SE
5.0 / 5Outstanding
"Wir haben uns sehr wohl gefühlt"
Wir waren im "the Level", dem 5* Bereich des Hotels. Sehr nette, persönliche Betreuung, Zimmer toll mit herrlichem Blick über die Stadt. In der Lounge standen immer Getränke und leckere Kleinigkeiten bereit.
Genuine Expedia guest review
Other trip Dec 31, 2014
Vielreisende
DE
3.0 / 5Good
"Nicht alles Gold was glänzt"
Schönes Hotel mit toller Aussicht und super Service - allerdings ließ die Sauberkeit stark zu wünschen übrig. Wir hatten eine Junior Suite und baten aufgrund des Zustandes des Bades um ein neues Zimmer. Wir wurden durch 3 Junior Suiten geführt, und keines war wirklich sauber (Boden verdreckt, Bad mit Spritzern). 5 Sterne hat hier die Aussicht in den oberen Stockwerken und der Service verdient!sonst sind es eher 3 Sterne.
Genuine Expedia guest review
Other trip Dec 30, 2014
Puhlen
DE
4.0 / 5Excellent
"hôtel excentré mais donc au calme et proche de mer"
très bon rapport qualité prix en période promotionnelle
Genuine Expedia guest review
Other trip Dec 30, 2014
Marie
FR
4.0 / 5Excellent
"Hotel muy bonito!!"
Muy a gusto, y sobre todo ver el amanecer desde la cama con esas bonitas vistas.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
ES
5.0 / 5Outstanding
"tres bon hotel un peu loin du centre"
personel acueillant ,servce parfait il n'y a rien à dire
Genuine Expedia guest review
Other trip Nov 20, 2014
francois
FR
5.0 / 5Outstanding
"Utmärkt hotell"
Väldigt trevligt hotell med bra läge, utmärkt service (inkl lounge med gratis dricka och snacks), concierge etc. Fantastisk utsikt från rummen högst upp (bodde på våning 27, ca 100 m upp) och stora rum. Även poolområdet är mkt trevligt. Enda negativa är att golv och badrum i rummen är något slitna, borde fräschas upp för att fortfarande leva upp till 5 stjärnor, plus att man borde göra den hall som finns i rummen något mer personliga (men ett mkt bra ställe att förvara väskor etc när man reser med två barn). Hotellet kan varmt rekommenderas.
Genuine Expedia guest review
Other trip Nov 20, 2014
Pär
SE
5.0 / 5Outstanding
Das Personal war stets freundlich und äußerst hilfsbereit: The Level Executive Junior Suite.
Genuine Venere guest review
Other trip Nov 5, 2014
A Traveler
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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