"Not far from perfect"
The hotel is steps away from the underground station. It's very new and modern, with small touches like your personal Nespresso machine in the room, chocolates on your pillow daily etc, and these go a long way. Unfortunately there were a few flaws, keeping me from giving it 5 stars: there were quite a few hairs on the floor in the bathroom, as if they […] forgot to vacuum the floor and the guy working the early morning shift when I checked out was a mess: it took him 20 minutes to check out a guest before me (this was at 5:30am) and then the car I reserved to take me to the airport wasn't there (as if they never made a note of my request the evening before), so I had to wait another 10 minutes for the car, making me very late for the airport. But all ended well and I would stay at this nice and comfortable hotel again. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear yougo, thank you so much for your Feedback. I'm glad to hear that you enjoyed your stay in our Hotel and the personal service we try to offer to every guest. I'm very sorry for the inconvience caused upon check out and that you were late for the airport. I hope you will give us the chance to convince you completely next time. Regards Jasmin Berger
Excellent hotel - excellent staff - special thanks to the guest relations Ms. Tamara - Her professionalism and helpful input are remarkable. Thomas and Nora too. Excellent Gym, Sauna and breakfast. There is a room for improving the restaurants / F&B offering overall for this nice 4 Star Superior hotel. Perhaps, new themed restaurants?Genuine Hotels.com guest review
"Excellent hotel in Vienna"
Great hotel, lovely reception and bar area and fantastic clean and modern rooms - extremely comfortable beds and lovely decor. Love the addtition of robes and slippers and a fab dressing table area. The spa is small but perfectly formed and the roof top terrace is a nice addtion, The location isnt in the centre of the city, more on the outskirts, but […] you are just a 2 minute walk to the underground station and only a few stops/8 minutes to get into the very heart of the city. The other beneift of being located just out of the city centre is that you are well located to access the amazing Schonbrunn Palace - in just a few underground stops. Excellent value for money compared to other hotels I looked at and the standard of service and friendly welcome really made my short stay extra special. Would certainly stay again. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Lizinwinch, thank you so much for your great feedback. We are happy to hear that you enjoyed your stay with us! Come back soon and regardas from Vienna Jasmin Berger Front Office Manager
"Decent hotel overall"
Good hotel. 1st room was deluxe room. Vert good room size but the toilet was leaking clear water. 2nd room: we couldn't turn off the air con.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Romycth, thank you for your feedback. I'm very sorry to hear that we had a technicial problem in your room during your stay. I hope you enjoyed your stay in Vienna nevertheless and you'll give us another chance for your next time here. Regards Jasmin Berger Front Office Manager
"Great hotel close to the city via subway."
Will definitely stay here again. Metro station is practically across the street. Three stops and you will be at the Opera House, Karlsplatz is the name of the station. This hotel is barely a year old, well maintained and super clean. A super market named Billa is right next door. I got upgraded to a room with windows you can open. It was so much better […] to breathe the fresh air coming in from the outside. There was a charge though. Read moreGenuine Expedia guest review
"Excellent hotel, fantastic value for money"
The Falkensteiner in Margareten is a new hotel and was a fantastic place to stay for our first visit to Vienna. The staff were very friendly and helpful, and the room was spacious and well-designed in a modern and fashionable way. Although the neighbourhood surrounding the hotel is not the prettiest, the hotel is very close to a U-Bahn station and only […] a few minutes by train away from the city centre. It rained the whole time we were there, but we were provided with umbrellas each day. Overall, excellent value for money compared to a lot of other hotels in Vienna and very convenient for sightseeing. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear ainsliem, thank you so much for your Feedback on Expedia. I'm very happy that you enjoyed your first time in Vienna and that you found the right place with us for your sightseeing trip. Hopefully we can welcome you soon again (and with no need of umbrellas next time :-) ) Regards Jasmin Berger Front Office Manager
loved the hotel. The staff was very helpful and very polite. The room was chic and very cleans.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for your comment on Expedia. I'm very happy that you loved our hotel :-) Hopefully we can welcome you soon again! Regards Jasmin Berger Front Office Manager
"Friendly welcoming hotel"
The hotel was busy when we arrived but staff still were courteous and friendly. This continued throughout our stay. The rooms were very comfortable, well furnished and spacious. I would not hesitate to recommend this hotel.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear TRS, thank you so much for your review on Expedia. We are very happy that you enjoyed your stay in our Hotel. Regards Jasmin Berger
"Nice Modern Hotel"
Had a very pleasant two nights stay. The rooms are comfortable and nicely decorated but I expected the rooms to be slightly bigger. Considering I have booked a Superior Room, honestly I couldn't tell the difference between the Standard and Superior. The front desks staff are extremely friendly and helpful. Few minutes walk from the train station and […] only 2-4 stops from the touristic sights. Street parking also available outside the hotel. Only feedback I would like to share is: would be nice if someone can assist with the bags upon arrival and departure instead of just watching from the reception desk. Also, comfy slippers should he provided instead of plastic flip flops since the flooring is wood. Complimentary water would also be appreciated in the room. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for taking time to write us a review on Tripadvisor - I'm very happy that you had a comfortable stay with us. We appreciate your honest feedback and this will help us to offer a little extra service for the future to raise a smile on our guests face. Hopefully we can welcome you soon again! Regards Jasmin Berger
"hotel nuovo e molto confortevole"
Hotel ben posizionato, a 4 minuti dalla metro MARGARETHEN che collega con il centro, parcheggio interrato a pagamento 20€ x notte ma sempre meno caro degli altri parcheggi della zona. Originale e ben gradita la possibilità di scegliere un ulteriore tipo di cuscino tra i vari proposti. sauna, bagno turco e massaggi al 7° piano, palestra inclusa. Colazione […] non provata a causa del costo a persona. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Fabio, thank you so much for this great Feedback and I'm very glad to hear that you enjoyed your stay with us. Regards Jasmin Berger Front Office Manager
Siamo stati una settimana c siamo trovati molto bene, personale cordiale e disponibile.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Massi, thank you for your feedback! Regards Jasmin Berger Front Office Manager
"Neues Hotel mit guter Anbindung"
Neues Hotel mit sehr guten Betten. Gutes Preis-Leistungsverhältnis.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre positive Bewertung auf Expedia! Mit freundlichen Grüßen Jasmin Berger Front Office Manager
"stylisches Hotel sehr gut geeignet für Citytrip"
gebucht für eine Städtereise wurden wir von den schönen Zimmern sehr überrascht. das Hotel ist mit Tram, Bus und U-Bahn gut gelegen. wir konnten zu Fuß in ca. 2-3 Km alle Ziele der Innenstadt erreichen.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Herr Rainer, vielen Dank für Ihre Bewertung - es freut mich sehr, dass wir Sie überraschen konnten. Auf ein hoffentlich baldiges Wiedersehen! Mit Freundlichen Grüßen Jasmin Berger Front Office Manager
"Gut gelegenes Hotel für Stadtbesichtigung"
Sehr sauberes Hotel, freundlicher Empfang, Aufgrund der Lage gut geeignet für Stadtbesichtigung.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrte/r MoMa, vielen Dank für Ihre Bewertung! Mit freundlichen Grüßen aus Wien Jasmin Berger Front Office Manager
Schönes Hotel direkt an der U-Bahn gelegen. Das Personal war sehr zuvorkommend. Der einzige Mangel war das Frühstück, dies war keine 20 Euro wert. Ansonsten sehr zu empfehlen. Dachterasse und Spabereich waren ebenfalls sehr schön.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben eine Bewertung über unser Haus zu verfassen. Es freut mich sehr, dass Ihnen unsere Lage und auch unser Acquapura City SPA Bereich gefallen hat und das Sie unser Haus empfehlen können. Ich hoffe wir dürfen Sie bald wieder begrüßen und können Sie das nächste Mal auch mit dem Frühstücksbuffet überzeugen. Mit freundlichen Grüßen Jasmin Berger Front Office Manager
Der Slogan 'Welcome Home' der Falkensteiner Kette hält, was er verspricht. das Personal ist außerordentlich zuvorkommend. Auch Late Checkout war kein Problem. Die Zimmer sind sehr gepflegt. Eine separate Schminkecke entspannt die Lage im Bad. Der Spa-Bereich ist empfehlenswert. Die U-Bahn Margareten ist in unmittelbarer Nähe. Wir haben uns sehr wohl […] gefühlt. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre tolle Bewertung zu Ihrem Aufenthalt. Es freut mich sehr, dass wir Ihnen das Welcome Home - Feeling vermitteln konnten und das Sie sich rundum wohl gefühlt haben bei uns. In diesem Sinne auf ein hoffentlich baldiges "Welcome Back" und liebe Grüße aus Wien Jasmin Berger Front Office Manager
"Very nice hotel - excellent service"
Everything was clean, beautiful and nice - location might be an issue, but you will reach Vienna C in a few minutes anyhow. We had our little 11 month old baby with us and were provided a bathtub, baby cot and a bath robe for her. So nice! Excellent (but a bit expensive) breakfast and very friendly staff. Would recommend this hotel any day!Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Lissu, thank you for your nice feedback! I'm very happy that your family and you enjoyed your stay with us. I hope we can welcome you soon again in Vienna! Regards Jasmin Berger Front Office Manager
Super, wir kehren gerne wieder in dieses Hotel zurück. Alles ist neu und sehr trendig, cool eingerichtet.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Herr Kevin, vielen Dank für Ihre Bewertung! Es freut mich, dass Sie uns auch wieder für Ihren nächsten Besuch in Wien wählen werden. Mit freundlichen Grüßen Jasmin Berger Front Office Manager
"Sehr gutes Hotel"
Zentrumsnah, sehr gutes Preis Leisutngsverhältnis, sehr gutes Zimmer, bestes Personal in der reception. Guter Service, war voll und ganz zufrieden. Frühstück zu empfehlen.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Norms, vielen lieben Dank für diese tolle Bewertung auf Expedia. Ich freue mich sehr, dass Sie zufrieden waren und Ihren Aufenthalt genossen haben. Ich hoffe wir dürfen Sie bald wieder begrüßen! Mit freundlichen Grüßen Jasmin Berger
"친절한 서비스, 휴식에도 관광에도 좋은 호텔"
친구와 함께 2박 했습니다. 위치는 비엔나 인테레슈타트(중심 지구)에서 살짝 떨어져 있는데, 지하철 Magaretengutel역과 가깝고 옆에 마트 Billa도 있어 아주 좋습니다. 쉔부른 궁전 가는 지하철 노선에 위치해 있어요. 특별했던 건 호텔의 사우나! 7층에서 이용했습니다. 피로를 풀기에 좋았어요. 1층의 데코레이션도 멋지고, 객실도 예뻤습니다. 아주 편안했던 숙박이었어요.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you so much for your feedback and I'm very glad that you enjoyed your stay! Regards Jasmin Berger
Очень далеко от центра, возле отеля в основном стриптиз-клубы. Рум-сервиз работает с 6 утра. Паркинг стоит 20 евро/сутки. Нерационально использовано пространство в номере, часть комнаты просто "гуляет". Лучше выбрать другой отель за эту цену.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Guest, thank you for your feedback. Regards, Jasmin Berger
"Edler Anspruch in unterschätzter Lage"
Das Hotel ist verkehrsgünstig am Margaretengürtel gelegen. Verschiedene Verkehrsverbindungen legten Abstecher für fortgeschrittene Wienbesucher nahe, z.B. zum Zentralfriedhof und machten einem die Auswahl des Riesenangebotes an Sehenswürdigkeiten leichter. Gerne kommt man von Tagestouren in das Hotel zurück, das wunderbar stilvoll und funktional ausgestaltet […] ist. Die Zimmer ermöglichen Erholung und Auftanken. Alles in allem ein tolles modernes Wohlfühlhotel! Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Herr DrPaulus, vielen lieben Dank, dass Sie sich die Zeit genommen haben diese Bewertung über unser Haus zu verfassen. Es freut mich sehr, dass Sie sich bei uns wohl gefühlt haben und bei uns den idealen Ausgangspunkt für Ihren Wienbesuch gefunden haben. Ich hoffe wir dürfen Sie bald wieder begrüßen und verwöhnen! Mit freundlichen Grüßen Jasmin Berger Front Office Manager
Alles prima tolles Hotel. Empfehlenswert! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre tolle Bewertung! Frühlingshafte Grüße aus Wien Jasmin Berger
"Hôtel moderne et chaleureux"
Hôtel neuf ayant ouvert ses portes en septembre avec un personnel très accueillant et chaleureux. L hôtel est très bien situé a vienneGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Nadia, thank you so much for your respond to your stay. We hope we can welcome you soon again in Vienna! Regards Jasmin Berger
"Prima uitvalsbasis voor een bezoek aan Wenen"
Dichtbij het openbaar vervoer gelegen en vanaf de luchthaven binnen een half uur bereikbaar. Het is nieuw en prettig modern ingericht. Het is de eerste keer dat ik in een hotelkamer houten vloeren aantrof en dat is een verademing. Bij de receptie is men altijd bereid je met een glimlach op weg te helpen. Het ontbijtbuffet is meer dan compleet en wat […] je niet kunt vinden, wordt gemaakt. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for writing us a review. We are glad that you enjoyed your stay in our hotel and we hope you'll choose us again for your next stay in Vienna! Regards
出来たばかりのホテルでとても綺麗でした。外観も内装もお洒落です。スタッフも親切です。すぐ近くにスーパーもあり買い物も困りません。街の中心部からは若干離れていますが、地下鉄とトラムの駅までは歩いて３分くらいで交通の便は良いです。 部屋は若干狭いですが快適です。スパ設備は若干物足りません。朝食はメニューも多くとても美味しいです。Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Tom, thank you for your feedback to your stay. Regards from Vienna Jasmin Berger
"Wunderschönes Hotel - vor allem - ganz neu."
Der Aufenthalt im Hotel war sehr, sehr angenehm, sehr erholsam am Ende des Tages. Alle Sehenswürdigkeiten sind per Straßenbahn / U-Bahn erreichbar. Alle Mitarbeiter sind sehr, sehr freundlich. Wir haben ein wunderschönes langes Wochenende erlebt-Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es war schön Sie hier zu haben und hoffen Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen Jasmin Berger
"Excellent Hotel, Excellent Staff"
12/14/14 Saleh J Dubai
Excellent hotel - excellent staff - special thanks to the guest relations Ms. Tamara - Her professionalism and helpful input are remarkable. Thomas and Nora too. Excellent Gym, Sauna and breakfast. There is a room for improving the restaurants / F&B offering overall for this nice 4 Star Superior hotel. Perhaps, new themed restaurants? Saleh, business trip from Dubai, UAE
"A warm welcome to nostalgia"
12/10/14 JimJohn_10 Leicestershire
My friend and I have just returned from a 4 day holiday in Vienna, and we stayed at the Falkensteiner and what a warm welcome, the hotel staff were so helpful and even though the hotel is not central the u-bahn underground/overground train service is close by making everywhere accessible and the people who use the system polite and courteous. The hotel is very palacios and comfortable the nespresso machine superb. The hotel is very modern and seems to take the theme of opulence from schonbrunn of clever lights and mirrors. The breakfast buffet is very well stocked with plenty of choice and very good service. As 2 women travelling without husbands we felt very safe travelling to and from the hotel and in Vienna. I can't recommend this hotel and visiting Vienna enough. Thanks to all concerned in making our trip so memorable.
"Great base for a city visit"
12/10/14 neillypie Northampton, United Kingdom
Had a long weekend break here and really enjoyed it. It is a bit out of town but the metro is only 5 mins walk and the tram passes by. Modern room was excellent and spacious. The breakfast spread was really good hot and cold. The only downside was that the restaurant is not always open - shut for conferences etc. and closed on Sunday anyway. Very nice sauna too. Can't smoke anywhere here by the way.
"Very Pleasant Visit"
12/07/14 tac_123 Chicago, Il
The hotel is not located in the downtown area, but downtown is easily accessible by taking u-bahn (subway), which is a1/2 block away, runs often, and you can make your way around the city pretty easily. Hotel staff are very friendly. Rooms very clean, nespresso machine in the room was awesome! Breakfast buffet was pricy, 20 euro per person, bring your appetite as this is a nice array of tasty food and a lot of it! I would otherwise consider a breakfast buffet like this for special occasions like Easter brunch. Internet service kept timing out and we had to keep signing in as we are avid internet surfers!
12/03/14 SarahLouiseBlackshaw London, United Kingdom
My boyfriend and I have just come back from a long weekend in a rather wet and grey Vienna and our hotel was every bit as welcoming as we hoped it would be. The staff were friendly and attentive, the decor was spot on, our room was lovely and the facilities within the room impressive (nice coffee machine, decent hairdryer, lots of mirrors, great shower etc). We were on a B&B deal and the breakfast was fairly lavish, with lots to choose from and best of all at a sensible time for those on holiday, finishing at 11am at the weekend and 10.30am weekdays. We used the sauna and steam room at the top of the hotel, one afternoon, which was well designed and thoroughly relaxing. I read a few reviews before leaving about the Falkensteiner being too far out of town, but I actually thought it was a perfect distance from the centre. Granted, there is not much in the immediate vicinity of the hotel, but the underground is a 2 min walk away and it is ideally located 3 short stops from the centre and only a couple of stops from lots of bohemian cafes, bars and the market in Kettenbruckengasse. The Schonbrunn Palace is a couple of stops in the other direction. The trains are very easy to use, but Vienna is a good city to walk around too, and it's great to get a sense of perspective. Overall, we were a little disappointed with the weather and the Christmas markets, but the hotel didn't disappoint in the slightest - thoroughly recommended!
12/02/14 Regular46 Newmarket, United Kingdom
I have just returned from a three day stay in this hotel and my friend and I were more than satisfied with the quality and amenities at this hotel. The staff are all so friendly and helpful and I doubt there is anything they could have done which could have made our stay more pleasant. Thank you!
12/01/14 ladies0nt0ur Peterborough, United Kingdom
Wonderfully friendly and helpful staff complimented the modern clean hotel which has many excellent facilities. The double rooms were spacious with well appointed bathrooms. Breakfast and bar menus extensive, and helpful bar lady made alcohol free cocktails for those wanting something different. Access to the centre of Vienna, for sight seeing and culture, was easy as the tube is just across the road and staff booked taxis when required. Would return here many times given the opportunity.
"A very good hotel "
11/18/14 Resolution1 Paris, France
Beautiful modern rooms and great facilities; the bar was well stocked and the breakfast options were comprehensive. Shame we had no time to try the sauna and gym. Friendly, helpful efficient staff. Good restaurants nearby. Great location too for the underground. A joy to stay there.
"Excellent facilities at this property, well appointed rooms"
11/16/14 SPZia Calgary, Canada
Although best for the individual traveler (rooms are typical European-size) the room was very well appointed. Fantastic bathroom! What impressed me most for a small hotel was the size and quality of the gym.
11/15/14 PrincessRois Belfast, United Kingdom
Stayed here for five nights. Biggest asset of this hotel is the staff. They couldn't be more friendly and helpful. The location is perfect. Just outside the city centre but with lots of lovely restaurants and cocktail bars close by. Also tube station right outside the front door!! Transport in vienna is amazing! The rooms are big and spacious. Beds pillows and duvets comfortable beyond belief.! Brekkie was impeccable each morning. Variety was key here. Drinking, bar and lounge area relaxed and once again great service from a very attentive bar women. We also ate in the restaurant one night and were not disappointed. Checked out the rooftop spa also great views and facilities. Very suprised it is not five star. Highly recommend on basis of facilities, staff and location. Wouldn't have changed anything!!
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