"Not far from perfect"
The hotel is steps away from the underground station. It's very new and modern, with small touches like your personal Nespresso machine in the room, chocolates on your pillow daily etc, and these go a long way. Unfortunately there were a few flaws, keeping me from giving it 5 stars: there were quite a few hairs on the floor in the bathroom, as if they […] forgot to vacuum the floor and the guy working the early morning shift when I checked out was a mess: it took him 20 minutes to check out a guest before me (this was at 5:30am) and then the car I reserved to take me to the airport wasn't there (as if they never made a note of my request the evening before), so I had to wait another 10 minutes for the car, making me very late for the airport. But all ended well and I would stay at this nice and comfortable hotel again. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear yougo, thank you so much for your Feedback. I'm glad to hear that you enjoyed your stay in our Hotel and the personal service we try to offer to every guest. I'm very sorry for the inconvience caused upon check out and that you were late for the airport. I hope you will give us the chance to convince you completely next time. Regards Jasmin Berger
Overall, the hotel is amazing. The staffs are very friendly and responsive to all my requests. I loved the design, size and layout of the room. The location is convenient. It takes 5 to 7 minutes walk to the metro station and there is a supermarket just around the corner. I think this is one of the best hotels in Vienna, plus in such a reasonable price. […] I would high recommend the place! Read moreGenuine Hotels.com guest review
Excellent hotel - excellent staff - special thanks to the guest relations Ms. Tamara - Her professionalism and helpful input are remarkable. Thomas and Nora too. Excellent Gym, Sauna and breakfast. There is a room for improving the restaurants / F&B offering overall for this nice 4 Star Superior hotel. Perhaps, new themed restaurants?Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Saleh, I've seen you've reviewed us also on Tripadvisor. Thank you so much for your input and your charming words. It's our pleasure to provide high quality guest relations. All the best from Vienna, Tamara Dos Santos Góes Guest Relations Coordinator
"Excellent hotel in Vienna"
Great hotel, lovely reception and bar area and fantastic clean and modern rooms - extremely comfortable beds and lovely decor. Love the addtition of robes and slippers and a fab dressing table area. The spa is small but perfectly formed and the roof top terrace is a nice addtion, The location isnt in the centre of the city, more on the outskirts, but […] you are just a 2 minute walk to the underground station and only a few stops/8 minutes to get into the very heart of the city. The other beneift of being located just out of the city centre is that you are well located to access the amazing Schonbrunn Palace - in just a few underground stops. Excellent value for money compared to other hotels I looked at and the standard of service and friendly welcome really made my short stay extra special. Would certainly stay again. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Lizinwinch, thank you so much for your great feedback. We are happy to hear that you enjoyed your stay with us! Come back soon and regardas from Vienna Jasmin Berger Front Office Manager
"Decent hotel overall"
Good hotel. 1st room was deluxe room. Vert good room size but the toilet was leaking clear water. 2nd room: we couldn't turn off the air con.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Romycth, thank you for your feedback. I'm very sorry to hear that we had a technicial problem in your room during your stay. I hope you enjoyed your stay in Vienna nevertheless and you'll give us another chance for your next time here. Regards Jasmin Berger Front Office Manager
"Great hotel close to the city via subway."
Will definitely stay here again. Metro station is practically across the street. Three stops and you will be at the Opera House, Karlsplatz is the name of the station. This hotel is barely a year old, well maintained and super clean. A super market named Billa is right next door. I got upgraded to a room with windows you can open. It was so much better […] to breathe the fresh air coming in from the outside. There was a charge though. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear D.M., thank you for your feedback! I'm very happy to hear that you enjoyed your stay with us and that you liked your upgrade! Regards Jasmin Berger Front Office Manager
"Excellent hotel, fantastic value for money"
The Falkensteiner in Margareten is a new hotel and was a fantastic place to stay for our first visit to Vienna. The staff were very friendly and helpful, and the room was spacious and well-designed in a modern and fashionable way. Although the neighbourhood surrounding the hotel is not the prettiest, the hotel is very close to a U-Bahn station and only […] a few minutes by train away from the city centre. It rained the whole time we were there, but we were provided with umbrellas each day. Overall, excellent value for money compared to a lot of other hotels in Vienna and very convenient for sightseeing. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear ainsliem, thank you so much for your Feedback on Expedia. I'm very happy that you enjoyed your first time in Vienna and that you found the right place with us for your sightseeing trip. Hopefully we can welcome you soon again (and with no need of umbrellas next time :-) ) Regards Jasmin Berger Front Office Manager
loved the hotel. The staff was very helpful and very polite. The room was chic and very cleans.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for your comment on Expedia. I'm very happy that you loved our hotel :-) Hopefully we can welcome you soon again! Regards Jasmin Berger Front Office Manager
"Friendly welcoming hotel"
The hotel was busy when we arrived but staff still were courteous and friendly. This continued throughout our stay. The rooms were very comfortable, well furnished and spacious. I would not hesitate to recommend this hotel.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear TRS, thank you so much for your review on Expedia. We are very happy that you enjoyed your stay in our Hotel. Regards Jasmin Berger
"Nice Modern Hotel"
Had a very pleasant two nights stay. The rooms are comfortable and nicely decorated but I expected the rooms to be slightly bigger. Considering I have booked a Superior Room, honestly I couldn't tell the difference between the Standard and Superior. The front desks staff are extremely friendly and helpful. Few minutes walk from the train station and […] only 2-4 stops from the touristic sights. Street parking also available outside the hotel. Only feedback I would like to share is: would be nice if someone can assist with the bags upon arrival and departure instead of just watching from the reception desk. Also, comfy slippers should he provided instead of plastic flip flops since the flooring is wood. Complimentary water would also be appreciated in the room. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for taking time to write us a review on Tripadvisor - I'm very happy that you had a comfortable stay with us. We appreciate your honest feedback and this will help us to offer a little extra service for the future to raise a smile on our guests face. Hopefully we can welcome you soon again! Regards Jasmin Berger
Nossa estadia neste hotel foi muito boa. O hotel não fica muito próximo ao centro mas tem fácil acesso ao metro. Próximo ao hotel existem alguns restaurantes bons, caminhada de no máximo 1 Km. O quarto é muito aconchegante e espaçoso para os padrões europeus. A única crítica que faço ao hotel é o preço do café da manhã, 20 euros acho um pouco caro.Genuine Hotels.com guest review
"“Schönes Hotel, mit ein paar Detailschwächen”"
Das Hotel ist gut mit der U4 zu erreichen und daher auch sehr gut angebunden. Zimmer ist schön eingerichtet. Frühstück für 20€ zu teuer, daher waren wir in einem der vielen Café Häuser. Dusche schwankt in der Temperatur, WLAN etwas nervig mit der Begrenzung und Waschbecken lief nicht gut ab, dennoch haben wir uns sehr wohl gefühlt.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Reisender, vielen Dank für Ihre Bewertung. Ich freue mich, dass Sie sich trotz kleiner Vorkommnisse bei uns wohl gefühlt haben. Ich habe die Punkte natürlich an die betreffenden Abteilungen weitergeleitet. Schön, dass Sie so viele Café Häuser besucht haben. Somit haben Sie den wunderbaren Wiener Flair aufnehmen können. Ich wünsche Ihnen angenehme Weihnachtsfeiertage! Tamara Dos Santos Góes Guest Relations Coordinator
bellissimo hotel, vicino alla stazione metro, dotato di tutti i confort, anche il caffè gratuito nespresso in camera.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Fabrizio, thank you for this great comment! Regards from Vienna Jasmin Berger Front Office Manager
"hotel nuovo e molto confortevole"
Hotel ben posizionato, a 4 minuti dalla metro MARGARETHEN che collega con il centro, parcheggio interrato a pagamento 20€ x notte ma sempre meno caro degli altri parcheggi della zona. Originale e ben gradita la possibilità di scegliere un ulteriore tipo di cuscino tra i vari proposti. sauna, bagno turco e massaggi al 7° piano, palestra inclusa. Colazione […] non provata a causa del costo a persona. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Fabio, thank you so much for this great Feedback and I'm very glad to hear that you enjoyed your stay with us. Regards Jasmin Berger Front Office Manager
Siamo stati una settimana c siamo trovati molto bene, personale cordiale e disponibile.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Massi, thank you for your feedback! Regards Jasmin Berger Front Office Manager
"Neues Hotel mit guter Anbindung"
Neues Hotel mit sehr guten Betten. Gutes Preis-Leistungsverhältnis.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre positive Bewertung auf Expedia! Mit freundlichen Grüßen Jasmin Berger Front Office Manager
"stylisches Hotel sehr gut geeignet für Citytrip"
gebucht für eine Städtereise wurden wir von den schönen Zimmern sehr überrascht. das Hotel ist mit Tram, Bus und U-Bahn gut gelegen. wir konnten zu Fuß in ca. 2-3 Km alle Ziele der Innenstadt erreichen.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Herr Rainer, vielen Dank für Ihre Bewertung - es freut mich sehr, dass wir Sie überraschen konnten. Auf ein hoffentlich baldiges Wiedersehen! Mit Freundlichen Grüßen Jasmin Berger Front Office Manager
"Gut gelegenes Hotel für Stadtbesichtigung"
Sehr sauberes Hotel, freundlicher Empfang, Aufgrund der Lage gut geeignet für Stadtbesichtigung.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrte/r MoMa, vielen Dank für Ihre Bewertung! Mit freundlichen Grüßen aus Wien Jasmin Berger Front Office Manager
Schönes Hotel direkt an der U-Bahn gelegen. Das Personal war sehr zuvorkommend. Der einzige Mangel war das Frühstück, dies war keine 20 Euro wert. Ansonsten sehr zu empfehlen. Dachterasse und Spabereich waren ebenfalls sehr schön.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben eine Bewertung über unser Haus zu verfassen. Es freut mich sehr, dass Ihnen unsere Lage und auch unser Acquapura City SPA Bereich gefallen hat und das Sie unser Haus empfehlen können. Ich hoffe wir dürfen Sie bald wieder begrüßen und können Sie das nächste Mal auch mit dem Frühstücksbuffet überzeugen. Mit freundlichen Grüßen Jasmin Berger Front Office Manager
Der Slogan 'Welcome Home' der Falkensteiner Kette hält, was er verspricht. das Personal ist außerordentlich zuvorkommend. Auch Late Checkout war kein Problem. Die Zimmer sind sehr gepflegt. Eine separate Schminkecke entspannt die Lage im Bad. Der Spa-Bereich ist empfehlenswert. Die U-Bahn Margareten ist in unmittelbarer Nähe. Wir haben uns sehr wohl […] gefühlt. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre tolle Bewertung zu Ihrem Aufenthalt. Es freut mich sehr, dass wir Ihnen das Welcome Home - Feeling vermitteln konnten und das Sie sich rundum wohl gefühlt haben bei uns. In diesem Sinne auf ein hoffentlich baldiges "Welcome Back" und liebe Grüße aus Wien Jasmin Berger Front Office Manager
"Very nice hotel - excellent service"
Everything was clean, beautiful and nice - location might be an issue, but you will reach Vienna C in a few minutes anyhow. We had our little 11 month old baby with us and were provided a bathtub, baby cot and a bath robe for her. So nice! Excellent (but a bit expensive) breakfast and very friendly staff. Would recommend this hotel any day!Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Lissu, thank you for your nice feedback! I'm very happy that your family and you enjoyed your stay with us. I hope we can welcome you soon again in Vienna! Regards Jasmin Berger Front Office Manager
Super, wir kehren gerne wieder in dieses Hotel zurück. Alles ist neu und sehr trendig, cool eingerichtet.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Herr Kevin, vielen Dank für Ihre Bewertung! Es freut mich, dass Sie uns auch wieder für Ihren nächsten Besuch in Wien wählen werden. Mit freundlichen Grüßen Jasmin Berger Front Office Manager
"Sehr gutes Hotel"
Zentrumsnah, sehr gutes Preis Leisutngsverhältnis, sehr gutes Zimmer, bestes Personal in der reception. Guter Service, war voll und ganz zufrieden. Frühstück zu empfehlen.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Norms, vielen lieben Dank für diese tolle Bewertung auf Expedia. Ich freue mich sehr, dass Sie zufrieden waren und Ihren Aufenthalt genossen haben. Ich hoffe wir dürfen Sie bald wieder begrüßen! Mit freundlichen Grüßen Jasmin Berger
"친절한 서비스, 휴식에도 관광에도 좋은 호텔"
친구와 함께 2박 했습니다. 위치는 비엔나 인테레슈타트(중심 지구)에서 살짝 떨어져 있는데, 지하철 Magaretengutel역과 가깝고 옆에 마트 Billa도 있어 아주 좋습니다. 쉔부른 궁전 가는 지하철 노선에 위치해 있어요. 특별했던 건 호텔의 사우나! 7층에서 이용했습니다. 피로를 풀기에 좋았어요. 1층의 데코레이션도 멋지고, 객실도 예뻤습니다. 아주 편안했던 숙박이었어요.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you so much for your feedback and I'm very glad that you enjoyed your stay! Regards Jasmin Berger
Очень далеко от центра, возле отеля в основном стриптиз-клубы. Рум-сервиз работает с 6 утра. Паркинг стоит 20 евро/сутки. Нерационально использовано пространство в номере, часть комнаты просто "гуляет". Лучше выбрать другой отель за эту цену.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Guest, thank you for your feedback. Regards, Jasmin Berger
"Edler Anspruch in unterschätzter Lage"
Das Hotel ist verkehrsgünstig am Margaretengürtel gelegen. Verschiedene Verkehrsverbindungen legten Abstecher für fortgeschrittene Wienbesucher nahe, z.B. zum Zentralfriedhof und machten einem die Auswahl des Riesenangebotes an Sehenswürdigkeiten leichter. Gerne kommt man von Tagestouren in das Hotel zurück, das wunderbar stilvoll und funktional ausgestaltet […] ist. Die Zimmer ermöglichen Erholung und Auftanken. Alles in allem ein tolles modernes Wohlfühlhotel! Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Herr DrPaulus, vielen lieben Dank, dass Sie sich die Zeit genommen haben diese Bewertung über unser Haus zu verfassen. Es freut mich sehr, dass Sie sich bei uns wohl gefühlt haben und bei uns den idealen Ausgangspunkt für Ihren Wienbesuch gefunden haben. Ich hoffe wir dürfen Sie bald wieder begrüßen und verwöhnen! Mit freundlichen Grüßen Jasmin Berger Front Office Manager
Alles prima tolles Hotel. Empfehlenswert! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre tolle Bewertung! Frühlingshafte Grüße aus Wien Jasmin Berger
"Hôtel moderne et chaleureux"
Hôtel neuf ayant ouvert ses portes en septembre avec un personnel très accueillant et chaleureux. L hôtel est très bien situé a vienneGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Nadia, thank you so much for your respond to your stay. We hope we can welcome you soon again in Vienna! Regards Jasmin Berger
"Prima uitvalsbasis voor een bezoek aan Wenen"
Dichtbij het openbaar vervoer gelegen en vanaf de luchthaven binnen een half uur bereikbaar. Het is nieuw en prettig modern ingericht. Het is de eerste keer dat ik in een hotelkamer houten vloeren aantrof en dat is een verademing. Bij de receptie is men altijd bereid je met een glimlach op weg te helpen. Het ontbijtbuffet is meer dan compleet en wat […] je niet kunt vinden, wordt gemaakt. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for writing us a review. We are glad that you enjoyed your stay in our hotel and we hope you'll choose us again for your next stay in Vienna! Regards
出来たばかりのホテルでとても綺麗でした。外観も内装もお洒落です。スタッフも親切です。すぐ近くにスーパーもあり買い物も困りません。街の中心部からは若干離れていますが、地下鉄とトラムの駅までは歩いて３分くらいで交通の便は良いです。 部屋は若干狭いですが快適です。スパ設備は若干物足りません。朝食はメニューも多くとても美味しいです。Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Tom, thank you for your feedback to your stay. Regards from Vienna Jasmin Berger
"Wunderschönes Hotel - vor allem - ganz neu."
Der Aufenthalt im Hotel war sehr, sehr angenehm, sehr erholsam am Ende des Tages. Alle Sehenswürdigkeiten sind per Straßenbahn / U-Bahn erreichbar. Alle Mitarbeiter sind sehr, sehr freundlich. Wir haben ein wunderschönes langes Wochenende erlebt-Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es war schön Sie hier zu haben und hoffen Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen Jasmin Berger
03/24/15 Charliesmum85 Bolton, Lancs
Everything about this hotel was just as we hoped. It is3 tube stops from the centre of Vienna close to the station and an easy walk to good restaurants. We bought a 3 day transport pass for approx £16 each and this took us everywhere we wanted to Go. Our room was modern aNd clean and had everything we needed. The breakfast was superb with plenty choices and well presented. The staff were without exception pleasant and helpful
"Luxury at affordable price"
03/15/15 A TripAdvisor Member
Had booked a special deal for a three night city break in Vienna so was pleased to find our hotel was luxurious with clean cut lines. Also delighted to find it was located close to a metro station which made it convenient to get to all the places of interest we had planned to visit. Arriving late at night we were still able to obtain drinks and pizza at the bar which was very welcoming.
03/14/15 John E Oxford, United Kingdom
A disappointing experience. The restaurant was ok but only ok, but the lack of local knowledge by the front desk was astonishing and wated a lot of time. I agree with the reviewer who mentioned that the temperature in the room was sweltering and there eas no apparent way of altering it. Not up to the hype.avoid!
03/11/15 Fabio Baldelli I
Simply amazing. We spent a couple of nights and days in the hotel and everything, from the bedroom to the SPA and the food was excellent! The small gym has everything and food-beverages were very yummy. The personnel also is very kind.
"So good and so value for money!"
03/05/15 DIOGENIS THESSALONIKI
Entering the room, you don't expect to find such a spacious and relaxing environment. The room's comfort is a surprise and the staff is welcoming and easy going. The breakfast could be better but the total staying experience is VERY pleasant
"Very good hotel in easy reach of city centre"
03/02/15 Susan W London, United Kingdom
We stayed in the Falkensteiner Hotel Wien Margareten for 3 nights in February. We found the hotel to be very clean and modern. Rooms were very attactive and bathroom warm and inviting. Staff were particularly helpful. The Falkensteiner is in easy reach of the City Centre and 3 stops on the Metro - although we walked in and this took us around 30 minutes. Would have been quicker but we came across a market selling very good produce and there were cafes to have a drink and meal in!
"Not worth the 4 star price tag"
Hotel was ok not amazing. The person on reception seemed bored and not interested when we checked in. The wi-fi wasn't the best, very annoying having to re-loggin through the web portal. Beds were comfy but were 2 single beds put together which we absolutely hate at hotels! The spa didn't actually have a spa which is what we assumed would be there, the saunas were nice though.
"Friendly helpful staff"
02/20/15 EllieMae93 cumbria
Lovely hotel but shame about the location, although only a few minutes walk to the easy to use underground. The rooms are well equipped and spacious with comfortable beds, but the room was very hot and we were unable to control the temperature. The breakfast was excellent with plenty of choice. The staff are eager to help and are happy to book restaurants and taxis etc.
02/18/15 brigittejohn London, United Kingdom
My husband and I stayed in this hotel for 4 nights in February for a first visit to Vienna. Breakfast was included in our rate. We found the location very convenient, it being a couple of minutes walk for the Underground station of Margareten, which led us to the historic centre in less10 minutes and 3 or 4 stops. The hotel is new and the rooms very pleasant, with confortable beds - two singles pushed together which seems to be the norm these days and is fine with us - and a lovely shower - again, baths are getting out of fashion, which is also fine with me. We asked for a quiet room and it was indeed quiet, despite facing the street. There does seem to be a slight issue with the temperature setting, as despite putting it on the lowest it was still ever so slightly more than what would have been my ideal preference, but fine, I just kicked the covers if needed! We loved the free Nespresso machine in the room and enjoyed the quality coffee from it very much. What a nice touch! Breakfast is until 11 on the weekend and until 10.30 during the week, and I was quite impressed that there is an option to contact the reception the night before if one wants to take breakfast even later! Even though we did not make use of this option, it is appreciated that it is there if needed, for example on late arrivals or lazy weekends.... The breakfast buffet had an average number of items and an option to get your eggs prepared for you. We also picked this hotel due to the availability of a sauna and steam room, and certainly enjoyed its use practically every evening. There is also a nice relaxation area with a selection of teas there. We did not eat at the hotel restaurant but spent a great evening in the relaxing bar area where we had some light dinner and deserts.
"Decent but nothing special "
02/16/15 WaterMonkey Elmira, Canada
Not a bad hotel but I'd probably try a different one next time, primarily due to location preferences and in-room heating issues. We stayed here three nights for our first time in Vienna. The rates were better than downtown and generally everything was fine. Room 510 was clean, decent sized and had the necessary amenities. However I noticed right away the thermostat wasn't working but was told by the front desk to change the settings and give it some time. Nope. Never did kick in and with no windows that could open, it was an uncomfortably hot sleep. Next morning the front desk clerk (different guy) said the thermo didn't work so he could move us to to a room with windows that opened. When we moved, the one button on that thermo was taped down. This room was better since we could open the window when it got warm, but who wants to get up in the middle of the night to open or close your window to monitor the room's temp? So be forewarned that this hotel has heating issues--on the 5th floor at least. Can't speak for the rest of the hotel. The other thing is the location. It's close to a Ubahn station, which made it easy to get to places, and one of the reasons we picked this hotel. No complaints in this regard. 15 minutes to the most common tourist places. But the area doesn't have a vacation feel to it, which is nice for the overall tourist experience I think. So next time I'd probably pay a bit more and find a place with better neighbourhood ambiance. i.e. with more of an old town feel. Other than that the hotel was just okay. Nothing really special. Nothing really bad.
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