"Not far from perfect"
The hotel is steps away from the underground station. It's very new and modern, with small touches like your personal Nespresso machine in the room, chocolates on your pillow daily etc, and these go a long way. Unfortunately there were a few flaws, keeping me from giving it 5 stars: there were quite a few hairs on the floor in the bathroom, as if they […] forgot to vacuum the floor and the guy working the early morning shift when I checked out was a mess: it took him 20 minutes to check out a guest before me (this was at 5:30am) and then the car I reserved to take me to the airport wasn't there (as if they never made a note of my request the evening before), so I had to wait another 10 minutes for the car, making me very late for the airport. But all ended well and I would stay at this nice and comfortable hotel again. Read moreGenuine Expedia guest review
Excellent hotel - excellent staff - special thanks to the guest relations Ms. Tamara - Her professionalism and helpful input are remarkable. Thomas and Nora too. Excellent Gym, Sauna and breakfast. There is a room for improving the restaurants / F&B offering overall for this nice 4 Star Superior hotel. Perhaps, new themed restaurants?Genuine Hotels.com guest review
"Excellent hotel in Vienna"
Great hotel, lovely reception and bar area and fantastic clean and modern rooms - extremely comfortable beds and lovely decor. Love the addtition of robes and slippers and a fab dressing table area. The spa is small but perfectly formed and the roof top terrace is a nice addtion, The location isnt in the centre of the city, more on the outskirts, but […] you are just a 2 minute walk to the underground station and only a few stops/8 minutes to get into the very heart of the city. The other beneift of being located just out of the city centre is that you are well located to access the amazing Schonbrunn Palace - in just a few underground stops. Excellent value for money compared to other hotels I looked at and the standard of service and friendly welcome really made my short stay extra special. Would certainly stay again. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Lizinwinch, thank you so much for your great feedback. We are happy to hear that you enjoyed your stay with us! Come back soon and regardas from Vienna Jasmin Berger Front Office Manager
"Decent hotel overall"
Good hotel. 1st room was deluxe room. Vert good room size but the toilet was leaking clear water. 2nd room: we couldn't turn off the air con.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Romycth, thank you for your feedback. I'm very sorry to hear that we had a technicial problem in your room during your stay. I hope you enjoyed your stay in Vienna nevertheless and you'll give us another chance for your next time here. Regards Jasmin Berger Front Office Manager
"Great hotel close to the city via subway."
Will definitely stay here again. Metro station is practically across the street. Three stops and you will be at the Opera House, Karlsplatz is the name of the station. This hotel is barely a year old, well maintained and super clean. A super market named Billa is right next door. I got upgraded to a room with windows you can open. It was so much better […] to breathe the fresh air coming in from the outside. There was a charge though. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear D.M., thank you for your feedback! I'm very happy to hear that you enjoyed your stay with us and that you liked your upgrade! Regards Jasmin Berger Front Office Manager
"Excellent hotel, fantastic value for money"
The Falkensteiner in Margareten is a new hotel and was a fantastic place to stay for our first visit to Vienna. The staff were very friendly and helpful, and the room was spacious and well-designed in a modern and fashionable way. Although the neighbourhood surrounding the hotel is not the prettiest, the hotel is very close to a U-Bahn station and only […] a few minutes by train away from the city centre. It rained the whole time we were there, but we were provided with umbrellas each day. Overall, excellent value for money compared to a lot of other hotels in Vienna and very convenient for sightseeing. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear ainsliem, thank you so much for your Feedback on Expedia. I'm very happy that you enjoyed your first time in Vienna and that you found the right place with us for your sightseeing trip. Hopefully we can welcome you soon again (and with no need of umbrellas next time :-) ) Regards Jasmin Berger Front Office Manager
loved the hotel. The staff was very helpful and very polite. The room was chic and very cleans.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for your comment on Expedia. I'm very happy that you loved our hotel :-) Hopefully we can welcome you soon again! Regards Jasmin Berger Front Office Manager
"Friendly welcoming hotel"
The hotel was busy when we arrived but staff still were courteous and friendly. This continued throughout our stay. The rooms were very comfortable, well furnished and spacious. I would not hesitate to recommend this hotel.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear TRS, thank you so much for your review on Expedia. We are very happy that you enjoyed your stay in our Hotel. Regards Jasmin Berger
"Nice Modern Hotel"
Had a very pleasant two nights stay. The rooms are comfortable and nicely decorated but I expected the rooms to be slightly bigger. Considering I have booked a Superior Room, honestly I couldn't tell the difference between the Standard and Superior. The front desks staff are extremely friendly and helpful. Few minutes walk from the train station and […] only 2-4 stops from the touristic sights. Street parking also available outside the hotel. Only feedback I would like to share is: would be nice if someone can assist with the bags upon arrival and departure instead of just watching from the reception desk. Also, comfy slippers should he provided instead of plastic flip flops since the flooring is wood. Complimentary water would also be appreciated in the room. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for taking time to write us a review on Tripadvisor - I'm very happy that you had a comfortable stay with us. We appreciate your honest feedback and this will help us to offer a little extra service for the future to raise a smile on our guests face. Hopefully we can welcome you soon again! Regards Jasmin Berger
"hotel nuovo e molto confortevole"
Hotel ben posizionato, a 4 minuti dalla metro MARGARETHEN che collega con il centro, parcheggio interrato a pagamento 20€ x notte ma sempre meno caro degli altri parcheggi della zona. Originale e ben gradita la possibilità di scegliere un ulteriore tipo di cuscino tra i vari proposti. sauna, bagno turco e massaggi al 7° piano, palestra inclusa. Colazione […] non provata a causa del costo a persona. Read moreGenuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Fabio, thank you so much for this great Feedback and I'm very glad to hear that you enjoyed your stay with us. Regards Jasmin Berger Front Office Manager
Siamo stati una settimana c siamo trovati molto bene, personale cordiale e disponibile.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Massi, thank you for your feedback! Regards Jasmin Berger Front Office Manager
"Neues Hotel mit guter Anbindung"
Neues Hotel mit sehr guten Betten. Gutes Preis-Leistungsverhältnis.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre positive Bewertung auf Expedia! Mit freundlichen Grüßen Jasmin Berger Front Office Manager
"stylisches Hotel sehr gut geeignet für Citytrip"
gebucht für eine Städtereise wurden wir von den schönen Zimmern sehr überrascht. das Hotel ist mit Tram, Bus und U-Bahn gut gelegen. wir konnten zu Fuß in ca. 2-3 Km alle Ziele der Innenstadt erreichen.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Herr Rainer, vielen Dank für Ihre Bewertung - es freut mich sehr, dass wir Sie überraschen konnten. Auf ein hoffentlich baldiges Wiedersehen! Mit Freundlichen Grüßen Jasmin Berger Front Office Manager
"Gut gelegenes Hotel für Stadtbesichtigung"
Sehr sauberes Hotel, freundlicher Empfang, Aufgrund der Lage gut geeignet für Stadtbesichtigung.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrte/r MoMa, vielen Dank für Ihre Bewertung! Mit freundlichen Grüßen aus Wien Jasmin Berger Front Office Manager
Schönes Hotel direkt an der U-Bahn gelegen. Das Personal war sehr zuvorkommend. Der einzige Mangel war das Frühstück, dies war keine 20 Euro wert. Ansonsten sehr zu empfehlen. Dachterasse und Spabereich waren ebenfalls sehr schön.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben eine Bewertung über unser Haus zu verfassen. Es freut mich sehr, dass Ihnen unsere Lage und auch unser Acquapura City SPA Bereich gefallen hat und das Sie unser Haus empfehlen können. Ich hoffe wir dürfen Sie bald wieder begrüßen und können Sie das nächste Mal auch mit dem Frühstücksbuffet überzeugen. Mit freundlichen Grüßen Jasmin Berger Front Office Manager
Der Slogan 'Welcome Home' der Falkensteiner Kette hält, was er verspricht. das Personal ist außerordentlich zuvorkommend. Auch Late Checkout war kein Problem. Die Zimmer sind sehr gepflegt. Eine separate Schminkecke entspannt die Lage im Bad. Der Spa-Bereich ist empfehlenswert. Die U-Bahn Margareten ist in unmittelbarer Nähe. Wir haben uns sehr wohl […] gefühlt. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre tolle Bewertung zu Ihrem Aufenthalt. Es freut mich sehr, dass wir Ihnen das Welcome Home - Feeling vermitteln konnten und das Sie sich rundum wohl gefühlt haben bei uns. In diesem Sinne auf ein hoffentlich baldiges "Welcome Back" und liebe Grüße aus Wien Jasmin Berger Front Office Manager
"Very nice hotel - excellent service"
Everything was clean, beautiful and nice - location might be an issue, but you will reach Vienna C in a few minutes anyhow. We had our little 11 month old baby with us and were provided a bathtub, baby cot and a bath robe for her. So nice! Excellent (but a bit expensive) breakfast and very friendly staff. Would recommend this hotel any day!Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Lissu, thank you for your nice feedback! I'm very happy that your family and you enjoyed your stay with us. I hope we can welcome you soon again in Vienna! Regards Jasmin Berger Front Office Manager
Super, wir kehren gerne wieder in dieses Hotel zurück. Alles ist neu und sehr trendig, cool eingerichtet.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Herr Kevin, vielen Dank für Ihre Bewertung! Es freut mich, dass Sie uns auch wieder für Ihren nächsten Besuch in Wien wählen werden. Mit freundlichen Grüßen Jasmin Berger Front Office Manager
"Sehr gutes Hotel"
Zentrumsnah, sehr gutes Preis Leisutngsverhältnis, sehr gutes Zimmer, bestes Personal in der reception. Guter Service, war voll und ganz zufrieden. Frühstück zu empfehlen.Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Norms, vielen lieben Dank für diese tolle Bewertung auf Expedia. Ich freue mich sehr, dass Sie zufrieden waren und Ihren Aufenthalt genossen haben. Ich hoffe wir dürfen Sie bald wieder begrüßen! Mit freundlichen Grüßen Jasmin Berger
"친절한 서비스, 휴식에도 관광에도 좋은 호텔"
친구와 함께 2박 했습니다. 위치는 비엔나 인테레슈타트(중심 지구)에서 살짝 떨어져 있는데, 지하철 Magaretengutel역과 가깝고 옆에 마트 Billa도 있어 아주 좋습니다. 쉔부른 궁전 가는 지하철 노선에 위치해 있어요. 특별했던 건 호텔의 사우나! 7층에서 이용했습니다. 피로를 풀기에 좋았어요. 1층의 데코레이션도 멋지고, 객실도 예뻤습니다. 아주 편안했던 숙박이었어요.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you so much for your feedback and I'm very glad that you enjoyed your stay! Regards Jasmin Berger
Очень далеко от центра, возле отеля в основном стриптиз-клубы. Рум-сервиз работает с 6 утра. Паркинг стоит 20 евро/сутки. Нерационально использовано пространство в номере, часть комнаты просто "гуляет". Лучше выбрать другой отель за эту цену.Genuine Hotels.com guest review
Response by Falkensteiner Hotel Wien Margareten Dear Guest, thank you for your feedback. Regards, Jasmin Berger
"Edler Anspruch in unterschätzter Lage"
Das Hotel ist verkehrsgünstig am Margaretengürtel gelegen. Verschiedene Verkehrsverbindungen legten Abstecher für fortgeschrittene Wienbesucher nahe, z.B. zum Zentralfriedhof und machten einem die Auswahl des Riesenangebotes an Sehenswürdigkeiten leichter. Gerne kommt man von Tagestouren in das Hotel zurück, das wunderbar stilvoll und funktional ausgestaltet […] ist. Die Zimmer ermöglichen Erholung und Auftanken. Alles in allem ein tolles modernes Wohlfühlhotel! Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Herr DrPaulus, vielen lieben Dank, dass Sie sich die Zeit genommen haben diese Bewertung über unser Haus zu verfassen. Es freut mich sehr, dass Sie sich bei uns wohl gefühlt haben und bei uns den idealen Ausgangspunkt für Ihren Wienbesuch gefunden haben. Ich hoffe wir dürfen Sie bald wieder begrüßen und verwöhnen! Mit freundlichen Grüßen Jasmin Berger Front Office Manager
Alles prima tolles Hotel. Empfehlenswert! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Lieber Gast, vielen Dank für Ihre tolle Bewertung! Frühlingshafte Grüße aus Wien Jasmin Berger
"Hôtel moderne et chaleureux"
Hôtel neuf ayant ouvert ses portes en septembre avec un personnel très accueillant et chaleureux. L hôtel est très bien situé a vienneGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Nadia, thank you so much for your respond to your stay. We hope we can welcome you soon again in Vienna! Regards Jasmin Berger
"Prima uitvalsbasis voor een bezoek aan Wenen"
Dichtbij het openbaar vervoer gelegen en vanaf de luchthaven binnen een half uur bereikbaar. Het is nieuw en prettig modern ingericht. Het is de eerste keer dat ik in een hotelkamer houten vloeren aantrof en dat is een verademing. Bij de receptie is men altijd bereid je met een glimlach op weg te helpen. Het ontbijtbuffet is meer dan compleet en wat […] je niet kunt vinden, wordt gemaakt. Read moreGenuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear guest, thank you for writing us a review. We are glad that you enjoyed your stay in our hotel and we hope you'll choose us again for your next stay in Vienna! Regards
出来たばかりのホテルでとても綺麗でした。外観も内装もお洒落です。スタッフも親切です。すぐ近くにスーパーもあり買い物も困りません。街の中心部からは若干離れていますが、地下鉄とトラムの駅までは歩いて３分くらいで交通の便は良いです。 部屋は若干狭いですが快適です。スパ設備は若干物足りません。朝食はメニューも多くとても美味しいです。Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Dear Tom, thank you for your feedback to your stay. Regards from Vienna Jasmin Berger
"Wunderschönes Hotel - vor allem - ganz neu."
Der Aufenthalt im Hotel war sehr, sehr angenehm, sehr erholsam am Ende des Tages. Alle Sehenswürdigkeiten sind per Straßenbahn / U-Bahn erreichbar. Alle Mitarbeiter sind sehr, sehr freundlich. Wir haben ein wunderschönes langes Wochenende erlebt-Genuine Expedia guest review
Response by Falkensteiner Hotel Wien Margareten Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es war schön Sie hier zu haben und hoffen Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen Jasmin Berger
"A very good hotel "
11/18/14 Resolution1 Paris, France
Beautiful modern rooms and great facilities; the bar was well stocked and the breakfast options were comprehensive. Shame we had no time to try the sauna and gym. Friendly, helpful efficient staff. Good restaurants nearby. Great location too for the underground. A joy to stay there.
"Excellent facilities at this property, well appointed rooms"
11/16/14 SPZia Calgary, Canada
Although best for the individual traveler (rooms are typical European-size) the room was very well appointed. Fantastic bathroom! What impressed me most for a small hotel was the size and quality of the gym.
11/15/14 PrincessRois Belfast, United Kingdom
Stayed here for five nights. Biggest asset of this hotel is the staff. They couldn't be more friendly and helpful. The location is perfect. Just outside the city centre but with lots of lovely restaurants and cocktail bars close by. Also tube station right outside the front door!! Transport in vienna is amazing! The rooms are big and spacious. Beds pillows and duvets comfortable beyond belief.! Brekkie was impeccable each morning. Variety was key here. Drinking, bar and lounge area relaxed and once again great service from a very attentive bar women. We also ate in the restaurant one night and were not disappointed. Checked out the rooftop spa also great views and facilities. Very suprised it is not five star. Highly recommend on basis of facilities, staff and location. Wouldn't have changed anything!!
11/11/14 DanielTraveller73 London, United Kingdom
First, ignore any reviews that moan about the location. True, you're not bang in the centre of Vienna, but who'd want to be? - far too hectic and noisy. This hotel is still pretty central - there's an U-Bahn station right nearby and you can walk to the fascinating Naschmarkt in about 10 minutes ... The hotel itself is utterly flawless - helpful and charming staff, huge rooms (at least ours was), beautifully decorated throughout, and superb facilities. The only mystery is that it isn't 5-star. Best hotel I've stayed in for years. Congratulations to all the staff.
"Frozen pizzas... 8 euros."
11/11/14 DMC309 Bath, Pennsylvania
Nice room...good staff...nicely decorated...clean bathroom with a big shower...good breakfast... But...came in with bus later at night...restaurants too far away so we decided to eat in the hotel...ordered pizzas with my son. When we asked if they could eliminate one topping...the waitress said she couldn't because the pizzas were frozen. These were supermarket-grade bad pizzas. Wouldn't pay $2 for this pizza in the states. Others were also not happy with meals and the lack of value. The following evening we were rushed and had to eat in restaurant again...better. Wiener Schnitzel was average, but not half as bad as the pizza. In my opinion, if this hotel improves on food quality, then it would be an excellent hotel.
"Excellent hotel but some small problems"
10/28/14 easytraveller1 Somerset England
We have just stayed 3 nights in the hotel which is very comfortable and the staff are excellent. The rooms are spacious and the breakfast has lots of choice to suit everyone. Our problems are with the very hot duvets although the weather was very mild when we stayed. Our biggest problem was with our bathroom which had a glass panel in the shower area. If you needed to use the bathroom in the night it lit up the whole bedroom and there was very little privacy,. There was only 1 comfortable chair for a double room. Does the other person have to sit on the bed to read? We only got a chocolate on the first night?? There are no facilities to make a cup of tea and there was only one large and one small coffee cup. These are minor problems but need to be addressed. There is also nowhere to sit in the communal areas apart from a couple of seats either side of the entrance door. It would be nice to have a lounge area. We also did not have face cloths for 2 days and although we asked for them they did not appear which was inconvenient. These are not complaints merely suggestions. The location near the train is not a problem and we didn't see any sex shops!! The journey into Karlsplatz took 5 minutes and was very convenient. What do people expect when they visit the centre of a capital city. The transport system is excellent - we used it a lot and saw so many wonderful buildings. Don't complain - visit Vienna and enjoy yourself.
10/28/14 voyagesque Istanbul, Turkey
It is a real value for money. There are tram and metro stops nearby, so you can easily reach to city center (direct metro to Schonbrunn and tram to Hauptbahnhof). Room size is sufficient, room layout is smart. Amenities are enough. Supermarket nearby, free wi-fi, free nespresso in the room. Large flat screen tv. Warm and helpful people at the reception. Cons: beds are a little hard but it depends on taste, and the quilts can make you too warm at night.
10/28/14 Tina H London, England, United Kingdom
Stayed 24-26 October 2014. The staff couldn't have been more helpful and polite. The breakfast has everything to offer. We ate dinner in the hotel one night too and that was really lovely. We had double deluxe rooms which were spacious and the beds luxurious. We faced the courtyard so rooms was lovely and quiet. There is only one small minus point for me and that is the hotel did not have a swimming pool and for a new hotel I found that rather strange to not include that when building the top floor spa. Taxi to the city centre was 10 euros.
"Good hotel in Vienna but a bit out of the city"
10/27/14 SAT33 Abu Dhabi, United Arab Emirates
I stayed at the Falkensteiner Hotel Wien Margareten during my Vienna trip in June. The room was a bit small but the bed was good to sleep in. Also the service was very professional. Also the food was excellent (dinner and the breakfast with a big buffet). The only downside is that the hotel is not very close to the city center.
10/22/14 Dils2003 Lahr, Germany
Was here for instructing a 3-days worksop and had very good and very bad experiences: The good ones: Big and well equipped room facing towards the courtyard - you can open the windows a bit and have a quiet sleep and very good beds. Very good breakfast buffet. Fast internet, complimentary for me The ugly ones: - Shower at peak time in the morning (07.30 a.m.) was just a drizzle. - Seminar room facing to a 3-lane high traffic street is not inspiring at all. On top you cannot open the windows as it is by far too loud and all the exhausts from the queuing up cars in front of the traffic light... - Very poor lunch buffet with chewy meat, mostly tasteless (often convenience) food, industrially peeled potatoes, ready mix desserts partially,..Inappropriate! Sum-up: Very good hotel by 80%, but the remaining 20% made me think of only giving 2*.
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