All hotels in Zurich, Switzerland
1 room, 2 adults
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Pfingstweidstrasse 100, Zurich, ZH, 8005, Switzerland, ‏‎855-239-9480
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 115 reviews)

  • Vibe
    Awesome vibe
  • Comfort
    Rather comfortable
  • Room
    Great room
  • Location
    Great location
  • Food
    Food is all right
  • Breakfast
    Bad breakfast
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5.0 / 5Outstanding
This hotel was extremely clean and well run. The staff was very professional and helpful. The hotel is not within walking distance of downtown but the tram runs right by the hotel, so it was easy to go downtown.
Genuine Hotels.com guest review
1 night business trip Jan 16, 2016
Steve
US
5.0 / 5Outstanding
"Great choice, would definitely stay here again."
I spent one day in Zurich prior to leaving for a Wolfsberg for work. The hotel staff was great, the rooms were spacious and very modern, clean and new. Toni-Areal tram station is right outside the hotel which provides easy access to Zurich city center. You can't beat the value for money.
Genuine Hotels.com guest review
1 night trip Nov 28, 2015
Prajit
US
5.0 / 5Outstanding
Room was clean and modern. Value was good for the hotel as there was a special pricing. Convenient to the tram to go to the tourist area. Overall recommend staying here if the price is right.
Genuine Hotels.com guest review
2 night trip with friends Nov 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
Lovely stay great location. Staff was very helpful. Right next to the tram. You can go anywhere from Here
Genuine Hotels.com guest review
4 night trip with friends Oct 16, 2015
michelle
US
5.0 / 5Outstanding
Excellent
Genuine Hotels.com guest review
3 night family trip Jul 25, 2015
A Traveler
US
5.0 / 5Outstanding
Great Room, #1 room of nine 4-5 star hotels on our trip.
Genuine Hotels.com guest review
1 night romance trip Jul 24, 2015
Robert
US
5.0 / 5Outstanding
"Modern, clean, and spacious"
It's not in the city center, so close to the tram it is still convenient. Large rooms for Europe. Was very happy with the value.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Paola
US
1.0 / 5Poor
"Nice hotel, terrible staff."
Loved the hotel. We are SPG Gold members so always try to stay at Sheraton hotels on our travels. This hotel was fine except our experience on our last day. We went to the hotel restaurant but the person in-charge refused to seat us. The restaurant was half empty but he told us they were busy and could not be served there. He shooed us to visit their cafe and order whatever they have available. We were shocked and insulted by his rudeness. I complained to the hotel manager and she made excuses on behalf of the restaurant - short staffed, not enough food, etc. - but I don't think that gives them the right to treat us the way they did. It was too late and we were too tired to go out so I told them we would order room service and they should pick up the tab for our dinner. She said they would look into it but when we got our food delivered, they basically paid for our 1 dessert. Another humiliation! I refused to accept their charity of a free dessert. Very upsetting experience. I hope Sheraton or Expedia will give me a full refund for that dinner and for our last night there. Left a very bad taste in our mouths. A terrible end to what would otherwise have been a wonderful trip to Zurich.
Genuine Expedia guest review
Other trip Jul 4, 2015
Love2Travel
US
5.0 / 5Outstanding
"Sheraton, Zurich - top rating without hesitation"
An absolutely great experience at a beautiful and upscale property. Most of the staff must be no more than say 30 years old - yet they handle the business like professionals. I was very impressed with them all - especially Sebastian, the Front Office Manager and the staff at the Club Level.
Genuine Hotels.com guest review
2 night business trip May 9, 2015
RAVI
US
5.0 / 5Outstanding
"Zurich"
New hotel. Less than a year old. Modern and cozy.
Genuine Hotels.com guest review
1 night business trip May 1, 2015
Andrejus
US
4.0 / 5Excellent
"Very confortable!"
I loved the experience in Sheraton! Very confortable, clean and easy to get the tram to city center!
Genuine Expedia guest review
Other trip Apr 20, 2015
Sthe
US
5.0 / 5Outstanding
"great"
perfect
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
shari
US
5.0 / 5Outstanding
Very Clean, Roomy, Comfortable Stayed OK. Come back next time!~~~~
Genuine Expedia guest review
Other trip Feb 8, 2015
A Traveler
US
4.0 / 5Excellent
"Nice modern hotel"
The hotel is quite modern, with rather large rooms. Location is a bit off the beaten path but convenient for a trip from the airport / central train station.
Genuine Expedia guest review
Other trip Jan 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Place"
I loved the hotel and will stay there again. Best in the area
Genuine Hotels.com guest review
1 night trip Dec 30, 2014
Caleb
US
3.0 / 5Good
nice hotel but sound of passing trains can be a spoiler
Genuine Expedia guest review
Other trip Oct 24, 2014
Naveed
US
5.0 / 5Outstanding
"Perfect hotel"
We enjoyed our four night stay in this elegant hotel. You should know that if is not in town rather outside in an industrial area of the city but right next to a railway and a metro if that is what it's called nonetheless, that did not bother us. Over all, this is an excellent hotel with remarkable staff and service
Genuine Hotels.com guest review
3 night trip Sep 28, 2014
Khaled
US
3.0 / 5Good
"good hotel"
Parking its not free. 25frank per day its really to much
Genuine Hotels.com guest review
3 night business trip Aug 21, 2014
A Traveler
US
4.0 / 5Excellent
"nice location with tram in front of the hotel"
Hotel is very new, spacious with tram 4 take us to the City Center. Only draw backs are the sound from the tram and the location of the toilet flush.
Genuine Expedia guest review
Response by Sheraton Zurich Hotel
Dear Cindy, Thank you very much for taking the time to share your comments regarding your recent stay with us here on Expedia. We are delighted to read that you overall enjoyed your stay with us and found the tram 4 convenient to get to the city center and explore downtown Zurich. Rest assured that our rooms are sound-proof and are meeting the requested noise-cancelling requirements. Should one of your next trips bring you back to the city we would be pleased to welcome you back at Sheraton Zurich and happily accommodate you in one of our rooms facing the business plaza and away from the tram. Kind regards, SZH Team
Other trip Aug 26, 2014
Cindy
US
5.0 / 5Outstanding
"Excellent hotel not in center"
Excellent service, excellent rooms and a perfect air condition system. I know Zurich well and going there few times a year. During the summer if and when it is hot you must look for a modern fully air conditioned hotel and this Sheraton hotel is the perfect place. Very friendly staff and very pleasant atmosphere. The commute to the city is very convenient with the trams etc. Very highly recommended place. On the other hand the hotel is far away from the center and the "night life" in Zurich and if it is your first time in Zurich consider a more centered location.
Genuine Hotels.com guest review
Response by Sheraton Zurich Hotel
Thank you very much for this fantastic review! It's a true pleasure to learn about your satisfaction that you experienced during your stay with us and being an 'excellent' hotel for you is a great compliment - especially for the whole team - knowing that we were able to make you feel welcome and ensured that your time at Sheraton Zurich is a memorable one. I will make sure to share your kind words with my colleagues. We hope that we are having the pleasure to welcome you back in the near future. Warm regards, SZH Team
3 night business trip Jun 8, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel"
Very nice staff and clean rooms
Genuine Hotels.com guest review
Response by Sheraton Zurich Hotel
Dear Jai, Thank you very much for your comments on your recent stay at our hotel. Great to read that our staff made you feel welcome and you enjoyed the comforts of your room. We will make sure to share your kind words within our team and would be delighted to welcome you back at Sheraton Zurich soon. Warm regards, SZH Team
1 night trip Jun 7, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
Although transportation is convenient, it's a bit far from city centre
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2015
A Traveler
AS
5.0 / 5Outstanding
"Great hotel in Zürich"
Great a hotel 15 minute tram journey from the city centre (walkable really but would take 30-40 mins). Modern hotel, beautiful rooms and amazing views.
Genuine Hotels.com guest review
2 night romance trip Dec 11, 2015
Clark
GB
5.0 / 5Outstanding
"Excellent Hotel"
I stayed one night in this hotel, this was Very nice hotel and room was large and clean. I like the coffee machine into the room. One thing would like to mention that there hotel located beside of the rail bridge and a bit noisy when train passing thought, but this is not serious. The hotel setup double layer Windows to reduce noisy, it perfectly avoid to hear any voice from room.
Genuine Hotels.com guest review
1 night romance trip Nov 13, 2015
Yuhyun
AS
5.0 / 5Outstanding
Nice front desk staff
Genuine Hotels.com guest review
2 night business trip Nov 4, 2015
R P
GB
5.0 / 5Outstanding
"Excellent room size with amazing city view!"
Had a wonderful time in Zurich and Sheraton has made my stay with family more memorable. I love everthing about the room and the hotel hospitality. Will definitely come back one day!
Genuine Hotels.com guest review
3 night family trip Oct 2, 2015
Hamzil
AS
5.0 / 5Outstanding
The hotel is excellent! The staff is very helpful and polite.
Genuine Expedia guest review
Other trip Sep 22, 2015
Agnes
HK
4.0 / 5Excellent
"Location"
The only plus point was it is near a tram station and a supermarket nearby
Genuine Hotels.com guest review
1 night romance trip Sep 1, 2015
Joycelyn
SG
5.0 / 5Outstanding
"Zurich"
Excellent front desk staff and concierge very helpful. Convenient tram service to city centre.
Genuine Hotels.com guest review
3 night romance trip Aug 27, 2015
A Traveler
CA
5.0 / 5Outstanding
"IT SHOULD BE 5 STAR HOTEL *****"
This is a very nice hotel, the room is massive. toilet is like a bedroom.i like the little foam by the window.i slept there. internet was fast and stable. my only problem was the type of coffee they put there. not the normal sachet coffee. this was confusing, round and think. we don't have that in UK. so if you going fro UK, i advise you take your coffee.there is a space for UK plug, because before i went, i was worried, but they have one space for UK plug, so you should be fine. BBC and other channels are in English.People said there were noise in their review, never heard a sound. was quiet.Didn't have breakfast because its not included. i paid 5 franc for tax.nice iron. everything to me was great, except the coffee. will stay there again and again till Jesus come.God bless
Genuine Hotels.com guest review
2 night trip Aug 21, 2015
godwin
GB
5.0 / 5Outstanding
Great hotel connected to the city
Genuine Hotels.com guest review
2 night trip with friends Jul 10, 2015
A Traveler
SG
5.0 / 5Outstanding
"Amazing"
Just amazing hotel with friendly staff
Genuine Hotels.com guest review
2 night romance trip Jun 4, 2015
Abdulrahman
IE
5.0 / 5Outstanding
"Good facility and everything you need is offered"
Good facility and safety ensured! Spacious room with very good complimentary stuff: free water and paddles which other hotels don't offer in Switzerland.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Gang
GB
5.0 / 5Outstanding
"Excellent"
Beautifully designed hotel with great staff
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Pearl
IN
5.0 / 5Outstanding
"Good spot"
The hotel is a bit away from the centre, but with the number 4 tram right outside, this is no disadvantage as it is a quick 10 minute ride to the Hauptbahnhof. It is right next door to the current home of the Swiss design museum and University of the Arts, Zurich. The hotel itself is clearly designed for business travellers but is not without its comforts. The staff are wonderful, helpful and obliging. The only complaint really is the outrageous expense of the breakfast, which is 30 CHF per person. There doesn't seem to be any less extravagant option than having the full buffet, which is a great pity. Moreover, the selection of items, while very nice, is rather limited. This could easily be improved by offering more options. Otherwise, however, the hotel is excellent. Although it is right next to a major thoroughfare, rail route and elevated highway--all with noisy traffic, inside the hotel is silent, calm and relaxing.
Genuine Expedia guest review
Other trip Jan 27, 2015
MJ
GB
4.0 / 5Excellent
"Very comfortable hotel, short tram ride to centre"
Pristine new hotel with excellent and friendly staff. The room was very comfortable with an excellent walk in shower and huge bed. It was nice to have nespresso coffee in the room. I would definitely stay here again.
Genuine Expedia guest review
Other trip Jan 19, 2015
John
GB
5.0 / 5Outstanding
"Pure comfort"
Excellent hotel, located slightly outside the main city but there is a tram line pretty much outside the entrance which takes no more than 10 minutes to reach the city centre. If ever going back to Zurich will definitely be staying at this hotel again.
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
Paul
IE
5.0 / 5Outstanding
"Switzerland in October"
Stayed for two nights. Very clean and modern. Wifi is free in the lobby. Would have been nice had the hotel provided complimentary public transportation pass like other hotels. Location is not ideal but a short ride on the tram will get to downtown.
Genuine Hotels.com guest review
2 night romance trip Oct 11, 2014
A Traveler
CA
5.0 / 5Outstanding
"Good Service"
The service is very good however the hotel sometimes can get very busy 100% fully booked. Need to plan in advance to get a room. Overall it is of satisfactory stay in Zurich.
Genuine Hotels.com guest review
1 night business trip Sep 21, 2014
Paris
GB
5.0 / 5Outstanding
Staff were always very helpful with our enquitries. The hotel and facilities were all top shelf. Athough very handy to transport the outlook was not very inviting overlooking industrial estates
Genuine Hotels.com guest review
2 night trip May 28, 2014
hyldi
AU
5.0 / 5Outstanding
"Spacious comfy room"
Friendly helpful staff with good English
Genuine Hotels.com guest review
Response by Sheraton Zurich Hotel
Dear Steve, Thank you very much for taking a moment to share your kind comments about our associates here with other travelers. Always great to read if they made you feel home away from home during your time with us. We will make sure to pass these on to the team. Warm regards, SZH Team
3 night family trip May 6, 2014
Steve
AU
3.0 / 5Good
"A new hotel located somewhat out of the centre"
This very well appointed new hotel is well located on a tram-line only 15 minutes from central Zurich. It's also only 20 minutes by taxi from the airport. Facilities are good at the 4-star level, but more staff training is needed... telephone calls did not get put through properly - it seemed some front desk staff didn't know how; housekeeping staff did a rather incomplete service, forgetting to replace toiletries, coffee, etc; a request for a bellman seemed to just not reach the bell-desk, and so on. That said, it is a good hotel, new and modestly priced in a very expensive market, and is well worth considering on a business trip. Not to be recommended by this writer for a tourist visit as the area is an industrial one under redevelopment.
Genuine Expedia guest review
Other trip Apr 21, 2014
James
GB
5.0 / 5Outstanding
"Perfect hotel, very clean, brand new"
very clean hotel, few steps from metro station, excellent service
Genuine Hotels.com guest review
2 night trip Mar 31, 2014
Traveller
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Sympathique"
Service excellent. Nous y avons passé qu'une nuit. J'avais oublié ma brosse à dents et bien que ce n'était pas disponible en chambre ils m'en ont trouvé une. Et pas facturé. Super design des chambres. Proche de la gare et du centre ville. Parking un peu cher tout de même. Nous avons payé 25 CHF pour nuit.
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2016
Bertin
FR
5.0 / 5Outstanding
"Ottima soluzione"
Ottimo albergo situato subito fuori il centro cittadino. Molto comodo per gli spostamenti il TRAM che passa proprio di fronte all'hotel. Staff cordiale e preciso, pronto ad aiutarti in caso di necessità. Parcheggio privato disponibile al costo di 25€ a notte
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2015
Simone
IT
3.0 / 5Good
Trovo imbarazzante il fatto che un hotel di questa categoria non preveda nell'offerta un letto per il bambino. Per l'aggiunta del lettino hanno richiesto 80 Euro a notte!!
Genuine Venere guest review
1 night family trip Dec 29, 2015
andrea
IT
5.0 / 5Outstanding
"Natal na suíça"
O hotel é excelente.
Genuine Hotels.com guest review
2 night trip with friends Dec 24, 2015
A Traveler
BR
5.0 / 5Outstanding
"Sehr zufrieden!"
Wunderbar
Genuine Hotels.com guest review
1 night family trip Dec 21, 2015
Teodoro
CH
5.0 / 5Outstanding
"Tolles Hotel"
Freundliches Personal, sehr sauber, hochwertiges Bett, Kaffeemaschine im Zimmer, sehr ruhig
Genuine Hotels.com guest review
1 night romance trip Dec 17, 2015
Diana
CH
4.0 / 5Excellent
"Muy bien todo"
Excelente hotel, frente a estación de tren, así todo se vuelve cercano.
Genuine Hotels.com guest review
3 night romance trip Nov 27, 2015
carlos
MX
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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