All hotels in Tokyo, Japan
1 room, 2 adults
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2-5-10, Shintomi, Chuo-ku, Tokyo, Tokyo-to, 104-0041, Japan, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 227 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    4.1
  • Neighborhood
    3.7
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2.0 / 5Fair
"Compact room for business overnight stay"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Compact room. Good for business overnight stay.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Booked this hotel last minute because our other choices fell through, I'm glad they did! This place was amazing! Beautiful views, everything was very clean and updated, it was perfect! It wasn't the biggest room but my wife and I needed a place to sleep, not hold a party, and it was perfect for that.
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
Brett
US
4.0 / 5Excellent
"place to stay near GInza"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very close to Metro station Shin Tomi Cho. Convenience stores within a walk. Clean and quiet room.
Genuine Hotels.com guest review
4 night business trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent Choice Hotel for Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed at tis location for 1 day while I was in town for business. The price and location were excellent. Not sure if my room choice would be good for (2) persons as the room was rather small. But the staff were friendly and helpful and it is close to a lot that Tokyo has to offer in Ginza.
Genuine Expedia guest review
Other trip Dec 8, 2014
Chris
US
4.0 / 5Excellent
"Comfortable bed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room is really tiny--I know everyone says that. The bed is VERY comfortable if you like a pillow top style. The heater worked quickly and was effective. The room had the amenities you would expect at a Japanese hotel (kettle, coffee, tea, slippers, brush, toothbrush, etc.). The shower pressure is tricky. The only downside was that the room was VERY overpriced for the size (we traveled in November and the price for the same room one week later was more than half of the price). The neighborhood is quiet and there are a few nice izakayas nearby.
Genuine Hotels.com guest review
2 night family trip Nov 14, 2014
A Traveler
US
3.0 / 5Good
"Biuesnes travel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel to spend the night in while traveling or working. Very clean, great location, nicest staff - warm and helpfull. Small room!!.
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
3.0 / 5Good
"Second visit was not as good as the first"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This was the second time I visited this hotel as I enjoyed my first visit. All the front staff must have moved onto better things. The new people just did not have the same level of experience as the first time and was very mistake prone, and did not have the right attitude. I purchased a breakfast ticket for the next morning upon arrival. When I tried to use it the next morning, I was told that the ticket was valid for the prior morning and could not be used. The front desk had put the wrong date. I explained it was impossible since I arrived the prior evening. After much hassle, I was able to use the ticket, but a careless mistake caused me much discomfort. Upon checkout, I asked the front staff to call me a taxi. The individual handling my checkout was a different person from the individual that checked me in. I was told they don't provide that service. I told her whether it was a new policy since they arranged for my taxi on the previous trip. In addition, I told her all other hotels I have stayed at, not only in Japan, but anywhere else in the world has always arranged a taxi for me. I asked her to call her supervisor. At that point, she grudgingly complied. This was a unpleasant and surprising experience.
Genuine Expedia guest review
Other trip Oct 6, 2014
Richard
US
3.0 / 5Good
"Beautiful hotel. Closet of a room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    4.0
Such a difficult review to leave for this place. The location is fantastic- very close to the subway, only about a 2 minute walk; and the hotel itself quite beautiful, very clean and modern. This was also the only hotel I've stayed at in Tokyo that has free wif-fi in the rooms. The TV was large and it was the most comfortable bed and a true queen-size double. However! Though rooms in Tokyo are expectedly small, the size of this room was actually uncomfortable. We had two pieces of luggage and one had to stay at the end of the bed because it physically couldn't go anywhere else. If you're traveling light and solo, this place would feel like a very upscale fort for your stay. But for two people with their luggage? That fort quickly becomes a walk-in closet where you're throwing elbows trying to get dressed. Thankfully we only had 1 night here because I don't think we could have done it again.
Genuine Hotels.com guest review
1 night romance trip Sep 24, 2014
Tiffany
US
4.0 / 5Excellent
"Close to Tokyo Subways and Tsukiji Fish Market"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Staff very friendly. Location was perfect, very quiet neighborhood. Easy walk to various Subway stops. Ideal to stay here if you wanted to catch the Tsukiji Fish Market early in the morning. Less than a 10-minute walk.
Genuine Expedia guest review
Other trip Sep 21, 2014
Josh
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Room is a bit small but quite clean!
Genuine Hotels.com guest review
3 night trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"Small, but extremely comfortable."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I got this hotel for an amazing deal. It's a really small room (smaller than other Japanese hotels I've been to), but the bed was so comfortable that I didn't want to leave.
Genuine Expedia guest review
Other trip Aug 26, 2014
Josephine
US
4.0 / 5Excellent
"very good located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
i got lost when tried to find the hotel but i got used to later
Genuine Expedia guest review
Other trip Aug 20, 2014
Alex
US
5.0 / 5Outstanding
"Close to Shintomicho Station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great hotel! Clean and close to subway station. I took the train from the Narita airport to Tokyo station. Then took a cab that costed $12 canadian to the hotel. 10 mins or less from Tokyo station by car. It's nice inside. Very good for the price. It takes 15 mins by subway to Shibuya station. I liked it so much I stayed a week at the same hotel. I extended by stay. There are restaurants around, just have to walk a few mins. Shintomicho station is literally 1 min walk from the hotel.
Genuine Hotels.com guest review
2 night trip Aug 9, 2014
fm
US
4.0 / 5Excellent
"Good place. Just small"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
The rooms are definitely small, but then again in Tokyo you will pay top money if you want a lot of space. A single person would be ok in one of these rooms but two of us was just a little too much. Other than that the place was great, super clean and comfy bed. Literaly half a block from Shintomicho station or you can take the H line to Tsukiji and walk about 3 or 4 blocks. There were also a couple of restaurants within the same block and a coffee shop starbucks style about 3 blocks west which was a good option for breakfast.
Genuine Hotels.com guest review
3 night romance trip Jul 31, 2014
JC
US
5.0 / 5Outstanding
"Tiny room, but neat and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A bargain for Tokyo! Super helpful staff and great location (easy access to subway, but in a nice quiet neighborhood).
Genuine Hotels.com guest review
2 night trip Jul 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Modern, clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Small room but more than enough for 1. Well worth the price paid for this great, modern Japanese hotel room. Would book again.
Genuine Expedia guest review
Other trip Jul 13, 2014
A Traveler
US
4.0 / 5Excellent
"Nice, clean hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Staff didn't speak very much English so that was a little difficult. Luckily there was another guest in the lobby who noticed we were having difficulty and helped translate. The sign was difficult to notice
Genuine Expedia guest review
Other trip Jun 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Everything is ok except flat pillow.
Genuine Hotels.com guest review
4 night family trip May 12, 2014
Tom w.
US
2.0 / 5Fair
"Tiny rooms"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Should be considered a capsule room.
Genuine Hotels.com guest review
1 night trip Apr 22, 2014
N
US
5.0 / 5Outstanding
"Great location, everything you need in a hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Extremely comfortable bed, quiet area, small rooms but impressive how much they can fit in there, from coffee/tea, hot water maker, mini-fridge, bathroom with full size shower needs, and everything else you could possibly need. Awesome location close to the fish market and Kabukiza theater. Needed to stay in and do work one day so put the do not disturb sign on my door. Fresh towels and replacements for all bathroom items were left outside my door in bags. One thing is the upper levels of the hotel are structured such that the hallway is literally open air - it's very cold! Just in the hallway (in March), room temperature can be controlled. I thoroughly enjoyed my stay here, I was SO comfortable (especially now that I'm traveling elsewhere with the same brand hotel and realize they are not all made equal). This hotel is incredibly comfortable and convenient. Highly recommend.
Genuine Hotels.com guest review
3 night trip Mar 8, 2014
Alexis K.
US
4.0 / 5Excellent
"Small room with all conveniences - great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is clean and quiet, and the staff friendly, although not all of them speak English. Yes, the rooms are very small - no closet space and barely room for your suitcase - but have everything that is needed, at least for a business trip. Bed is comfortable. There is even a (small) soaking tub. Shintomicho is lovely - quiet neighborhood, with lots of small restaurants, and at walking distance to Ginza. The Yurakucho Line station is next door.
Genuine Hotels.com guest review
10 night business trip Feb 27, 2014
R.M.
US
1.0 / 5Poor
"Sleep in an ashtray"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Smokey room not with 200 price tag..small and cramped
Genuine Hotels.com guest review
1 night business trip Nov 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotels. Rooms are small, but very comfortable. People at the desk were helpful. Great location!
Genuine Hotels.com guest review
2 night trip Nov 14, 2013
A Traveler
US
3.0 / 5Good
"Good Hotel, OK Location, TOO pricey"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Nice comfortable hotel, with 4 star in-room amenities. However, the location is that great from a travel perspective. Also, the rates vary hugely. We paid 9000 Yen one night and 32,000 Yen the one after! Obviously we knew what we were doing, so wasnt a surprise, but still worth considering.
Genuine Expedia guest review
Other trip Nov 13, 2013
DJM
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
We had to change hotels last minute around 6pm in Tokyo on a weekend (after another hotel completely messed up our reservation and made no effort Tia commodore us) and found this place with available rooms. We were at first sceptical as it sounded too good to be true, but this hotel was lovely. It was clean, fresh and modern, the staff were polite and friendly, and we were very happy with it. Only a few minor cons: the breakfast was disappointing (especially considering the price), and the wifi always seemed to be overloaded and was too slow to use. Overall very happy and would recommend.
Genuine Hotels.com guest review
4 night family trip Jun 18, 2015
Alexandra
GB
3.0 / 5Good
"Small room. Nice, clean & quiet."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Small Tokyo size room. Standard Toto bathroom. Friendly staff. Close to fish market. $7.00 taxi from Tokyo station. Subway entrance just across the street. Many restraunts & convience stores around hotel. Overall good place to stay. Tip: ask front desk for extra pillows.
Genuine Hotels.com guest review
2 night romance trip Jun 11, 2015
eric
AS
4.0 / 5Excellent
"If you like a small room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice hotel and it is kept very clean. Close to a metro station, but in a quiet neighbourhood. The only downside is the room. The room is very small. We stayed in a double room and there was hardly any room to open the luggage. Otherwise, all staff are friendly and our stay was comfortable.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Keiko
CA
5.0 / 5Outstanding
"Great location for traveling around Tokyo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location if you are planning to go to the Tsukiji fish market! Hibiya line is also a waking distance so I highly recommend the place if you are traveling around Tokyo. The room was kept clean and the service was exceptional.
Genuine Hotels.com guest review
1 night trip with friends May 22, 2015
A Traveler
AS
4.0 / 5Excellent
"Tiny but Clean and Efficient."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We needed a place to stay in Tokyo overnight after a week touring Japan. This hotel was very convenient but the room was basically the size of the bed plus an area to just stand. We thought we had seen it all when we stayed in NYC but this hotel room was even tinier. The bathroom was tiny too, although all the functions were fine. The toilet was very mechanical and offered "extra cleaning" heh-heh :p Hotel staff was kind to allow us to store our bags at no cost in the lobby for a few hours while we went shopping prior to our country departure. In their very limited English, they also tried to help us find a vegetarian restaurant. Be aware that there are many APA hotels in Tokyo and telling your taxi driver the name of the hotel will do nothing to get you back to your hotel! The taxi drivers are mostly elderly and ignorant of common navigation or city features. You will have to carry any hotel phone numbers with you so the drivers can call and get directions!
Genuine Hotels.com guest review
1 night romance trip May 28, 2015
JOHN
IE
3.0 / 5Good
"Not Bad"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location. Would be nice to have information on places to see or restaurants to eat at. Overall was great and I wouldnt mind staying again in there.
Genuine Hotels.com guest review
3 night trip May 19, 2015
Ricardo
AS
4.0 / 5Excellent
"Great value for your money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good stay, worth the money. As others have written the rooms are small and bathrooms as well. If you don't mind that this hotel is great value for the money.
Genuine Hotels.com guest review
3 night romance trip May 10, 2015
Rasmus
AS
4.0 / 5Excellent
"A good place."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good.
Genuine Hotels.com guest review
3 night business trip Apr 19, 2015
Pei-chun
AS
4.0 / 5Excellent
"Very comfortable though small"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It's right next to Shintomicho station, and within walking distance to Ginza station, so the hotel is very conveniently located in a quiet neighborhood. The room is very small, but it's the Tokyo size, and the bed was extremely comfortable.
Genuine Hotels.com guest review
3 night business trip Mar 21, 2015
A Traveler
AS
3.0 / 5Good
"Good hotel, good location, SMALL ROOM"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location, clean rooms, friendly staff but wow the rooms are small! You have to go outside to change your mind. It probably would have been ok for one person but two was very tight.
Genuine Hotels.com guest review
3 night romance trip Feb 13, 2015
Mitchell
CA
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice stay..the staff was very friendly and courteous. As for the room, it was a little small, enough space for a couple but definitely would stay at that hotel again. Excellent Price and in the middle of everything. Highly recommended.
Genuine Hotels.com guest review
5 night romance trip Jan 15, 2015
Pedro
CA
5.0 / 5Outstanding
"Great hotel close to Tokyo Station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is pretty nice and not too far from Tokyo station. The area around the hotel is quiet compared to the rest of Tokyo, but it's within walking distance of Ginza. It's also very close to the subway. The staff was very nice and took care of everything I needed. The breakfast is good and is also a little bit cheaper if you buy a ticket ahead of time.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
David
AS
5.0 / 5Outstanding
"Excellent room in Tokyo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was excellent! clean, comfortable, close to train, fish market, Ginza, food, coffee, folded cranes on my bed, yes-small room, but I came from smaller in Kyoto, so it felt just fine!
Genuine Hotels.com guest review
1 night trip Dec 9, 2014
Eleanor
AS
3.0 / 5Good
"Expensive hotel in a nice and quiet neighborhood."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
3 nights stay. Room was terribly small for two persons. No room to open up your suitcase! Expensive as we stayed during a holiday period in japan. The location was nice.
Genuine Hotels.com guest review
3 night romance trip Nov 22, 2014
yavuz
AS
4.0 / 5Excellent
"Tokyo APA Hotel - Nov 14"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    4.0
Smallest hotel room I have ever stayed in. No safe in the room either. Walking distance from the tsujiki fish market.
Genuine Hotels.com guest review
5 night business trip Nov 10, 2014
Raza
GB
5.0 / 5Outstanding
"An excellent hotel in Tokyo"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location. Modern hotel and amenities. Very helpful front desk. We enjoyed our five days stay and recommend it highly.
Genuine Hotels.com guest review
4 night romance trip Oct 22, 2014
marshall
AS
4.0 / 5Excellent
"The size of a room is a bit smaller than usual"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything is OK except for the size of a room that I stayed. For this trip, I choose a double bed size room, and I expected the room would be bigger than a semi double bed size room, but I am sure that the size of both rooms are same.
Genuine Hotels.com guest review
3 night romance trip Oct 26, 2014
A Traveler
AS
5.0 / 5Outstanding
"Good, clean hotel for price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was very clean and comfortable for the price. We stayed in a non smoking semi double room. Yes, it was on the smaller side, but only for American standards. The bed fit both myself and my wife, but without much wiggle room, and the mattress was comfortable. I was very impressed with the cleanliness of the room. There was no cigarette smoke smell. I experienced no problems with the hotel staff, who spoke English to me and even were very helpful trying to open a wine bottle for us. We did travel light--3 carry on size bags--so I think you'd have challenges opening up a full size suit case in that room. If you're not into the frills of an fancy hotel but still want a clean room to chill in and sleep at night, then I highly recommend this hotel. This hotel was also situated in a quieter neighborhood in Tokyo. It's only a 3 minute walk from the metro stop--very convenient. There were a couple of bars in the area, plus lots of options for restaurants, but there were no throngs of people walking around at night.
Genuine Hotels.com guest review
3 night romance trip Oct 10, 2014
Michael
AS
3.0 / 5Good
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, 3 different Subway nearby so travel around Tokyo was so very easy. Nice small restaurants, found one 10 mins walk where draft lager was £1.10p for half a pint! The room is small but we knew that, The price compensated foe the smallness.
Genuine Hotels.com guest review
5 night trip Oct 10, 2014
Ranjit
GB
4.0 / 5Excellent
"ginza hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
bit small but thats how is in japan, I was tired from roaming around hostel to hostel, hiking with 20lb backpack around 12~13hr per day. it was break I needed close to Ginza
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
tae yoon
AS
4.0 / 5Excellent
"Cool hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very convenient place to stay (in a calm neighborhood, 1min walk from Shintomicho subway station, 7min walk to tsukiji subway station, 10 min walk from tsukiji market and 10 walk from ginza glamorous market (15min to Tokyo International Forum). Room was smaller than what it look like on the pictures but everything was spotless and even if the luggages were in the way, they would still clean the bed and bathroom. If I have to go back to Tokyo, I would, for the price and service, book with any APA hotels (it's like Holiday Inn). BTW, the best restaurant we tasted in entire Tokyo was the neat french-japanse restaurant in the hotel (the food from hyatt wasn't worth the 100$). Free bottle of water and mints every day, yeah, and try the deluxe toilet at floor 1, hilarious (some of our friend washed by mistake their hands in the man toilet instead of the sink, muahahaha). Lawson in the subway underneath is perfect for snacks, bento, onigiri and sandwiches.
Genuine Hotels.com guest review
10 night business trip Oct 2, 2014
Emilie
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
location close to metro which is what you want in Tokyo... also relatively close to Haneda airport via train..room are clean but a bit small...but hey unless you're staying at cereleum towers in Tokyo most rooms are small. overall value for money
Genuine Hotels.com guest review
1 night business trip Sep 21, 2014
A Traveler
AS
4.0 / 5Excellent
"New cosy hotel (as of 2014)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It is a good hotel in terms of service. The building is new and clean (said it's built in 2013). Staffs are kind and provide good service for you. The room is a bit small but I understand that it is normal in Tokyo. One thing that I did not like is the location. There is a subway station but the line is not directly connected to Tokyo station (you have to detour). But as it is near to the Tokyo station though, you can take Taxi and pay around 1000 Yen.
Genuine Expedia guest review
Other trip Sep 15, 2014
A Traveler
CA
3.0 / 5Good
"Clean and tidy, near subway."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Clean and tidy. Close to subway station No.3 exit. Quite small for 2 people with large luggage.
Genuine Expedia guest review
Other trip Sep 10, 2014
A Traveler
AU
5.0 / 5Outstanding
"New room, but small size"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had a very nice stay at the hotel. My room was brand new and very clean. It was packed full with little gadgets, but the room was small in size, even comparing to other Japanese hotels.
Genuine Hotels.com guest review
1 night trip Jul 10, 2014
Maxim
AS
4.0 / 5Excellent
"Fantastic service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great everything!
Genuine Hotels.com guest review
2 night romance trip Jun 7, 2014
Elaine
AS
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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