All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereAv. Nueva York No. 301, Col. Napoles, Mexico City, DF, 03810, Mexico, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 39 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.9
  • Comfort
    3.4
  • Condition
    3.5
  • Neighborhood
    4.6
1.0 / 5Poor
"Don't be fooled by the rate"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I've been to several hotels in Mexico City and other smaller cities in Mexico, and this has been my worst experience. Room is outdated, bed is terrible, pillows rock solid, AC is on top of the bed so you either are too cold or too hot, the display of the remote for AC doesn't work so you have to guess the setting, Small TV placed too high, bathroom is dark and not very clean, terrible soap and shampoo. The service at the front desk was not helpful at all, for instance I wanted to charge to the bill my taxi to the airport and they didn't, neither I could change local currency so I had to walk to an ATM to get cash for the cab. Breakfast was not included, they charge me like $10 for a lousy breakfast (cold and humid toasts). The only positive note was the guy that deliver my room service the first nigh, very kind and made sure everything was OK with my meal. If you want a value option go to a ONE Hotel (plain and basic but OK), if you want to stay in the area try Novit or Filadelfia suites.
Genuine Expedia guest review
Other trip Jan 31, 2015
Ricardo
US
3.0 / 5Good
"Nice 3 star hotel near to importante places."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Confortable. Walking distance to Good places, transportation and restaurants.
Genuine Expedia guest review
Other trip Jan 4, 2015
ernesto
US
4.0 / 5Excellent
"Good hotel for the price. Well located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good hotel for the price. Very clean and the location is excellent.
Genuine Expedia guest review
Other trip Dec 9, 2014
Alejandro
US
2.0 / 5Fair
"very, very Disappointing"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I didn't get what I reserved through Expedia and the hotel, and both confirm my reservation, one Deluxe Suit - European plan. confirmation # 97525 with one King Bed with small Jacuzzi instead the hotel gave me one room with two beds and with broken bathroom and the employee's in and out of the room try to fix it . very bad experience I had been a good costumer with Expedia for many years, the hotel blame Expedia for the information that was provided to them. however I was charged for something that I didn't get and I feel that I was robbed. I hope you never you feel that experience thanks
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel the staff is OK Break is not so good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
When I arrived I have had a reservation for Master Suite, they gave me a Junior Suite and they didn't a discount abou it. For the breakfast they had a buffet but the buffet is terrible.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent no frills"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Nice, clean room. Hotel staff very nice and helpful. Convenient location near the World Trade Center. About 10 minutes to/from airport without traffic. Free wifi in room although it was a little slow. Restaurant in the hotel was decent - a little salty all around and more expensive (to be expected) than surrounding places to eat. Great hotel if you don't need any frills.
Genuine Hotels.com guest review
3 night business trip Jul 22, 2014
A Traveler
US
3.0 / 5Good
"Good location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is just Ok for the price we paid. The restaurant is terrible.
Genuine Expedia guest review
Other trip Jul 26, 2014
F
US
3.0 / 5Good
"Beverly hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Ok business hotel. Good location. Small rooms. Mediocre breakfast that is excluded if you reserve with Expedia. Cheap option in area of few hotels
Genuine Hotels.com guest review
3 night business trip Dec 4, 2013
Armando
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"good budget business hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Wifi was ok, but could be better (i.e. more reliable). Note that breakfast is NOT free if you book via hotels.com. But it's not that great anyway, so you can always eat elsewhere.
Genuine Hotels.com guest review
3 night business trip Oct 5, 2014
A Traveler
MX
4.0 / 5Excellent
"Great value, good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I have stayed at the Hotel Beverly a number of times now because my work takes me to this area. I will certainly come back. Although it is an older hotel, it meets my needs just fine. The location is very convenient and the neighborhood, with restaurants and bars, very safe. A 24-hour supermarket is just a 5-minute walk away. The rooms vary from smaller singles to very large doubles and kings. They are clean and comfortable (never saw a bug), and come with the usual amenities. Service is excellent and responsive. My request for non-standard conveniences for my room was immediately accommodated. The free WiFi works very well in the rooms, but may slow down occasionally during the busy evening hours. The rates are very reasonable and most include the breakfast buffet. I only had breakfast a few times and agree with other reviewers that it is mediocre. All in all, I highly recommend this hotel if you need to stay in the area and don't require 5-star accommodation.
Genuine Hotels.com guest review
2 night business trip Jun 10, 2014
Frank
CA
3.0 / 5Good
"Not ThAT bad"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Fair for the price...but pretty old facilities
Genuine Hotels.com guest review
3 night trip Oct 3, 2013
Saul
MX

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Calidad de Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
El Servicio es bueno, la comidad del Restaurante tiene buen sazón. La habitacion es reducida, las dimensiones del baño son pequeñas. La mesa de trabajo, es pequena. Es un hotel para mi gusto de 4 estrellas y no de 5 como anuncia el hotel. Mi calificación seria de 8.5 en la escala del 1 al 10.
Genuine Hotels.com guest review
2 night business trip Apr 21, 2015
JOSE A
MX
3.0 / 5Good
"Regular"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
El costo por habitación es muy alto, nosotros nos hospedamos ahi por su cercanía con el World Trade Center, pero por costo, ubicación, condiciones, servicios prefiero hospedarme en otro hotel como el Novit
Genuine Hotels.com guest review
1 night business trip Mar 5, 2015
Blanca Francisca
MX
4.0 / 5Excellent
"Gran atención al cliente y excelente ubicación"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excelente ubicación, gran atención al cliente
Genuine Hotels.com guest review
8 night business trip Feb 13, 2015
Enrique Antonio
ES
4.0 / 5Excellent
"Hospedaje"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Solo fue una noche, pero muy bien todo. Solamente quisiera ver como es posible recibir una factura al adquirir una reservación, ya que solo me otorgaron un recibo.
Genuine Hotels.com guest review
1 night business trip Feb 18, 2015
Roberto
MX
3.0 / 5Good
"Buen hotel."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
El hotel es agradable aunque las alfombras de los pasillos están manchadas. El cuarto individual es muy pequeño pero es adecuado para pasar un par de noches. El baño es amplio y limpio. La cama y las almohadas son muy duras. Pero las sabanas y edredones son blancos y cómodos para dormir. El estacionamiento es amplio y sin conflictos para entrar y salir. La ubicación es excelente tienes viAducto insurgentes y muchas vías rápidas cerca. Cerca del hotel hay oxxo a restaurantes un parque, un superama yugos lugares para comer de diversos precipa. A 100 metros esta una estación del metros y casi afuera haya un sitio de taxis.
Genuine Hotels.com guest review
1 night business trip Dec 9, 2014
Juan Carlos
MX
5.0 / 5Outstanding
"TODO PERFECTO"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
NADA QUE RECLAMAR. MUCHAS GRACIAS.
Genuine Hotels.com guest review
1 night business trip Nov 19, 2014
ADRIAN
MX
1.0 / 5Poor
"Mal hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
La habitación estaba sucia con una alfombra bastante fuera de mantenimiento y la habitación muy pequeña, para albergar a 4 personas. Me dió la impresión que era una habitación que no iba de acuerdo con lo que te proponen cuando contratas el hotel. Estuvimos una noche y nos fuimos a otro. Mala experiencia
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
MX
4.0 / 5Excellent
"EL HOTEL CUMPLE EXPECTATIVAS"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
FUE AGRADABLE Y CUMPLIÓ CON LO ESPERADO. ES SUFICIENTE
Genuine Expedia guest review
Other trip Nov 19, 2014
A Traveler
MX
4.0 / 5Excellent
"Excelente respuesta del personal del hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Muy bonito el hotel en buena zona, al llegar hubo unos detalles en cuanto a la habitación reservada pero la gerencia del hotel me resolvió de inmediato la situacion.
Genuine Hotels.com guest review
3 night business trip Oct 21, 2014
MARIO
MX
2.0 / 5Fair
"Muy ruidoso"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Pesima insonorizacion, es increible que en avenida insurgentes haya gallos que cantan desde las 5 de la mañama y el hotel no tenga una buena insonorizacion.
Genuine Hotels.com guest review
2 night business trip Oct 29, 2014
Carlos
MX
3.0 / 5Good
"Vale lo que cuesta."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Un hotel de negocios, con buena comunicación a la zona de Insurgentes Sur y un entorno de buenos servicios. Si bien no han renovado nada desde su apertura, lo mantienen muy bien. La cama es extremadamente dura y las almohadas desechables. Es de reconocer de todas formas la consciencia de sus operadores, porque ajustan el precio noche al valor real de su establecimiento.
Genuine Hotels.com guest review
4 night trip Oct 13, 2014
ICM
UY
4.0 / 5Excellent
"Todo muy bien , pero lamentable la señal de Intern"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Muy comoda
Genuine Hotels.com guest review
1 night business trip Oct 8, 2014
A Traveler
MX
4.0 / 5Excellent
"Buen hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Buena atención, en un buen lugar.hotel limpio,
Genuine Hotels.com guest review
2 night business trip Sep 24, 2014
A Traveler
MX
5.0 / 5Outstanding
"Todo muy bien, magnifico hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Tal y como lo dijo otro huésped que lo recomendó: que si viviera todavia Mauricio Garces, de seguro pediría hospedarse en el. Buen Hotel.
Genuine Expedia guest review
Other trip Sep 24, 2014
aries 1875
MX
4.0 / 5Excellent
"Hotel en la colonia Nápoles, céntrico ."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel antiguo, comodo con precios accesibles, buenos alimentos.
Genuine Expedia guest review
Other trip Sep 18, 2014
A Traveler
MX
3.0 / 5Good
"Bueno sólo por su ubicación"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Baño con instalaciones deficientes , personal de recepción poco amable
Genuine Expedia guest review
Other trip Sep 13, 2014
Sofia
MX
4.0 / 5Excellent
"no de primera,las habitaciones minusculas"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
biien
Genuine Hotels.com guest review
2 night trip Sep 3, 2014
maria
MX
5.0 / 5Outstanding
"Muy buena ubicación."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel cómodo, muy bien ubicado y servicio excelente.
Genuine Hotels.com guest review
1 night business trip May 27, 2014
Estela
MX
5.0 / 5Outstanding
"Buen hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Todo muy bien! Me hospedé anteriormente 5 noches, habiendo reservado directamente con el Hotel, e incluía desayuno. Sin embargo, cuando reservé a través de Hoteles.com, la tarifa fue 20% más alta y no incluía desayuno! Soy cliente frecuente de Hoteles.com, siempre con excelente trato, esta es la primera vez que tengo restricciones por haber contratado con ustedes. Por lo demás, el hotel muy bien.
Genuine Hotels.com guest review
1 night business trip Apr 11, 2014
A Traveler
MX
4.0 / 5Excellent
"buena ubicación para world trade center"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
habitación cómoda, ubicació9n cercana a insurgentes sur, zona de negocios. teatros y restaurantes cercanos. La factura que otorgan en hotels.com no cumple los requisitos fiscales de México. Por lo demás, todo muy bien.
Genuine Hotels.com guest review
1 night business trip Feb 20, 2014
cecilia
MX
3.0 / 5Good
"Bien ubicado, sencillo"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Esta bien ubicado, el hotel no tiene servicios extraordinarios pero esta limpio y se puede dormir. El desayuno que no esta incluido cuando reservas por expedia no es malo.
Genuine Expedia guest review
Other trip Dec 11, 2013
Vicente
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
EXCELENTE
Genuine Hotels.com guest review
2 night trip Nov 27, 2013
3.0
MX
3.0 / 5Good
"Mala tarifa relación atención, calidad-precio"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
El Restaurant Beverly pésimo en su servicio y atención, me sirvieron el desayuno frio, el cual acepte por las limitantes de tiempo, pero, creo que ni la actitud ni el servicio valio la pena. En cuanto al servicio de wifi tuve que reportarlo dos veces para que "resetearan el modem" En fin... debut y despedia
Genuine Expedia guest review
Other trip Nov 13, 2013
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night romance trip Dec 3, 2014
Juan Carlos
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Feb 5, 2014
A Traveler
MX
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 7, 2013
A Traveler
MX
4.0 / 5Excellent
"HOTEL MUY COMODO Y MUY CENTRICO"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 7, 2013
A Traveler
MX

TripAdvisor reviews for Beverly

Overall rating:Based on 33 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great budget business hotel"
10/08/14 vasilgrozny Brussels
Very clean, good service, friendly staff, centrally located. Room is quite large (I stayed at a jr suite), internet works (though sometimes a bit slow). In all, excellent business hotel, especially when considering the price ($75). Note that if you book via hotels.com or similar, breakfast probably won't be included. I learned this the hard way. Breakfast is quite good, including local dishes. Area is very safe, and the metrobus stop is a block away.
Overall Rating
"Very Nice Staff"
05/28/14 Brad D Baja California Sur Mexico
The hotel is nice. The staff is very nice and helpful. For this price range $75 to $100 I dont think a person will find better. In this area most of the hotels are higher priced and not much better in quality.This is a safe area and there are many restaurants nearby. Is about a 8 minute walk to the Mexico World Trade Center.
Overall Rating
"Something Missing Now at This Hotel"
09/27/13 CaptainKuddles Miami, Florida
I have been staying at the BEVERLY for over six years now. This is a good 3 star hotel, not 5 as they advertise. It's clean, in a very safe area of Mexico City, lots of restaurants around, a supermarket about 200 yards away, and usually a very good staff on hand. HOWEVER, my last stay here was 7-8 months ago and everything was as it always had been, perfect. I stayed with my Son (we were on business) September 2013 for two nights. We found they had changed and cheapend the breakfast which is included with your stay. They used to have up until Now, an excellent sit down order breakfast which I really always looked forward to (especially the "huevos rancheros"). Well they changed it to a very limited so-so quality buffet (and I really mean so-so)... Not something I now look forward to. I wish they would offer the room for a few dollars less Without breakfast, then you can walk 150 yards and go to VIP's and enjoy a hearty, terrific inexpensive breakfast. I will continue to stay at the BEVERLY, however I will definitely skip the buffet breakfast unless it is raining.
Overall Rating
"Excellent Value Boutique Hotel"
11/19/12 Omabob1110
During the week this hotel is an island of English surrounded by Spanish i.e., the weekly, business clientel is mostly English speaking but on the weekends, the locals tend to populate the hotel. This is a 5 star, boutique hotel conviently located close to public transportation, restaurants, a casino, major streets, the Plaza de Toros and a soccer stadium. There is ample parking, and breakfast is included in the room price, The hotel restaurant is intimate with service varying from good to excellent and the hotel staff was very responsive to requests. Internet service in the hotel lobby and restaurant is excellent. However, the connection in the rooms varies from none to very weak.
Overall Rating
"Quite nice hotel"
11/11/12 nwtfrosty Canada
We stayed for 6 nights at the Hotel Beverly as it was closer to Coyoacan and friends we have in Colonia Napoles. A little concerned after reading some of these reviews but we found the service to be excellent, the staff to be very friendly and accommodating and generally were very pleased with everything we experienced at the Hotel. We had two rooms side by side and everything was perfect. Breakfasts in the dining room were very good and the servers were very friendly and polite. I have no hesitation to recommend this hotel and will be strongly considering it again in future visits. (my preference is usually a vacation rental where I have my own kitchen but there are not a lot available in this area of the city.)
Overall Rating
"Very average, pity about the management"
03/15/12 RochelleM Centurion, South Africa
Average, clean hotel, not quite worth the price of the rooms. Staff are very friendly although not knowledgeable about the area or attractions. Unfortunately had a bad experience with one of the managers when attempting to arrange a late check out (after a two week stay), which ended in an unpleasant situation. There are probably better places to stay in the area - don't expect too much.
Overall Rating
"Excellent value"
11/28/11 GEPSayulita Sayulita
This is a great hotel. The location is excellent, the service is good, the rooms are very clean, and the breakfast included is quite good. Maybe the only draw back is the old carpeting in the rooms. Other than that it was perfect!
Overall Rating
"very servicible. no complaints."
08/16/11 niawag Washington DC, District of Columbia
I stayed at hotel beverly for 3 nights, august 2011. I found it very pleasant. Staff were friendly and professional. Wifi in rooms was good. Small complaints: Breakfast was mediocre and there was a bit of noise from the bar in the evenings (probably more a problem for the lower floors). But overall, I liked it and would recommend it for other travelers to mexico city.
Overall Rating
"Clean and convenient"
08/15/11 HanoiFoodie London and Hanoi
I stayed at the Beverly Hotel on business for 5 days in August 2011. My office in Mexico (which is close to the hotel) booked it for me - I was nervous having read some of the reviews on TripAdvisor. But I need not have worried. The hotel was clean and comfortable (definitely no bedbugs!) and well located. Staff were helpful, though not especially friendly. Breakfast was good, though only a la carte (no buffet). There is free wifi throughout. I would happily stay here again when in Mexico City.
Overall Rating
"Bedbugs!"
10/26/09 InternationalIowa Iowa
In Mexico City for business, I was forced to sleep on the floor due to bedbugs. When I called the front desk, I was told there were no other rooms available. But no offer to make it right was made that night. The next day, I was told the manager, who does not arrive until 9 a.m., would refund my stay. I had to catch my flight out, and no one contacted me. When I complained, after returning to the States, I was offered a discount on a future room stay! Like I would ever want to return to a hotel infested with bedbugs!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews