Very enjoyable. Cooperative staff.Genuine Hotels.com guest review
"Nice Modern Hotel"
Really liked this hotel and I'll come back here again. It was clean, modern in a great location and had a nice breakfast barGenuine Hotels.com guest review
"Nice hotel in a convenient location"
This is a nice hotel. It's pretty new and not too far from restaurants and shopping. It was clean and safe and has big rooms. Not a big deal but the breakfast was pretty weak.Genuine Hotels.com guest review
"Great location if visiting Passavant Hospital"
Cleanliness of room was excellent Hotel amenities excellent Hotel location was great for UPMC Passavant - McCandless HospitalGenuine Hotels.com guest review
"Great Hotel Considering..."
I liked this hotel a lot, but I would like to give two thoughts. The hotel was not quiet at all. I could hear everything that happened close to my room from the hall and what other people were watching on T.V. That surprised me a bit. Also, and I know this isn't necessarily the hotels fault, but there was a constant smell of smoke coming through our […] vents. I want aware that there were smoking rooms, and I think someone was just being a typical addicted smoker and breaking the rules, but it made for an unpleasant stay many nights. Read moreGenuine Hotels.com guest review
"Home2 Suites by Hilton Pittsburgh review"
Cleanliness of room/hotel was excellent Hotel location was just a few miles from UPMC Passavant - McCandless HospitalGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Clean, relaxing and convenient."
Excellent service and cleanliness. I will be back on my next trip.Genuine Hotels.com guest review
Excellent stay! Helpful and friendly staff.Genuine Hotels.com guest review
Very pleasant, clean, spacious. Pool, breakfast,pleasant,staff.Genuine Expedia guest review
Just needed more pillows. Bed was comfortable. Nice lounging couch to watch a little tv. Shower was great. Thanks for letting us stay.Genuine Expedia guest review
"Not worth the salt"
The hotel close proximity to the college that had me in Pittsburgh. It's location seems rather distant from either shopping or dining places. It boast of a shuttle system which leaves a lot to be desired. We had to use an alternative travel system by using " Jay" private service which was the high note of our stay there. We called a taxi service which […] said they will be there in 20 minutes and never showed!! The staff at reception truly lacked customer service skills. The breakfast was same old same ole day after day. For a " new facility" it doesn't have the pull to have me or my family waste time staying there again. I believe that the whole staff from management down needs to Have training in customer service. Read moreGenuine Expedia guest review
Breakfast was amazing. The best free breakfast I've ever had. The beds comfy, it was quiet and clean! Definitely recommendGenuine Hotels.com guest review
"Nice location & Best Price in North Pittsburgh"
Overall stay was good, very calm & clean place. We got everything all we want. Breakfast is served from 6 AM to 10 AM which helps early birds.Genuine Expedia guest review
"comfortable/affordable family getaway"
Our room was very clean and the staff was very helpful finding local places to eat with young children. There was a wide selection for breakfast which was included.Genuine Expedia guest review
"Great hotel just outside the city"
Awesome place to stay. Especially with family. Rooms are very clean and big.Genuine Expedia guest review
accomedations were nice did not care for breakfast offered at all or seating available for it. also hard to get into from the road.other than that a very nice place to stayGenuine Hotels.com guest review
"Horrible horrible horrible"
The hotel claimed it didn't have a record of my booking made with hotels.com. All rooms at the hotel were booked, as were all hotels within a half-hour drive. The management claims this happens a lot, but had no contingency plan in place for honoring reservations that were mysteriously lost. Management was also rude and unhelpful. The hotel tried to […] blame hotels.com (classic strategy of turfing the issue to someone else), but they should also have a better resolution to this issue than simply sending folks on their way. Hilton's customer service phone line was equally useless, said these matters were dealt with at the level of the individual hotel, but it speaks to a larger issue of why the hotel chain allows reservations through a website where a miscommunication is going on between systems that results in many reservations being lost. That's a systemic issue. Needless to say I'm going to avoid Hilton properties and booking on hotels.com in the future. Why take on the risk of not having a reservation honored? Read moreGenuine Hotels.com guest review
"Kept their dedication to customer satisfaction."
The reason why I booked this particular hotel was because they had a pool where my kids could swim....that way we could make our little visit to the Pittsburgh area into more of a vacation. But there was a problem with the pool, so they closed it during our stay. When I went to check out, I brought that up and the front desk said that management approved […] paying my bill at 100% for my inconvenience. That's what I call customer satisfaction! Very spacious beautiful room...too bad we only stayed one night. Read moreGenuine Hotels.com guest review
"Excellent choice between moving"
It was a full size spacious studio apartment except lack of stove. But some units are equipped with or you can request for induction stove top and pans. It was perfect for us staying here before moving to new place after closing our home.Genuine Hotels.com guest review
"I loved it"
This was one of the unset hotels I have ever stayed at! The staff was friendly, the rooms were amazing! If I come back to Pittsburgh this will be the hotel I get again! Highly recommend it to everyoneGenuine Hotels.com guest review
"Well thought out, very modern and functional"
First time at this type of Hilton, we really liked the abundance of outlets and the privacy curtain was a major plusGenuine Hotels.com guest review
"Home2Suites - McCandless, PA"
Housekeeping never came made up my bed or did any light housekeeping. There was also a fire alarm one morning, and we evacuated, but no member of the staff evacuated, gave instructions, or gave the all clear to go back into the hotel.Genuine Expedia guest review
"First Stay at a Home2"
My wife and I travel frequently for pleasure and have stayed at a variety of different hotels. This trip included my daughter and her two small children. Home2 will become our 1st choice if available because of the convenience of having a small kitchen with microwave, refrigerator w/freezer, and dishwasher.Genuine Expedia guest review
"Nice hotel for everybody"
New facility, great breakfast. Great Hotel to stay for everybodyGenuine Expedia guest review
Great hotel. Service was fantastic and location was close to everything.Genuine Hotels.com guest review
"Great hotel for a great price!"
My husband and I recently stayed here with our 18 month old daughter in a king suite. We were so impressed with the room's size and features! The living space with couch and tv was very comfortable and allowed plenty of room for a toddler to play. The kitchen space with a large fridge, sink, cabinets and dishwasher was such a nice addition to the room, […] not only for convenience but for adding to the room's homey feel. The bathroom was on the smaller side but the shower was clean and spacious while the sink was beautiful and upgraded. Although it was disappointing that the king bed did not have a comfortable mattress and there was a black stain on the comforter, we still enjoyed the luxury of a large bed. We enjoyed the pool area and explored the other fun options that Home2 has that other hotels typically do not such as a patio area with grills and an outdoor seating area. The breakfast nook provided a good selection of foods and even though it was busy, it was continually stocked. Overall, we were very pleased with this hotel experience, would recommend it to anyone and will stay again if we travel to that area! Read moreGenuine Expedia guest review
"Perfect Location for Us"
Lovely, modern hotel with fabulous breakfastGenuine Hotels.com guest review
"Charged me for a room I didn't stay in"
I reserved a room for this hotel and was gonna pay when I got there, well we decided to stay at a different hotel and Home2 Suites actually charged me for a room we didn't even stay in!!!!Genuine Expedia guest review
"Nice Hotel easily accessible to and from downtown"
The hotel is brand new and it appears that they spared no expense while designing the facility. The staff couldn't have been more helpful. I have never stayed in a hotel that an hour after we checked in the staff called our room to see if we needed anything that wasn't already supplied. The facility is beautiful and well kept.Genuine Expedia guest review
The hotel was great! Good breakfast, big comfy rooms, cool places to hang out and it even had BBQs available to use. We stayed 3 nights and the only downfall was that they did not have the crib we reserved available. They had 6 available (which is likely sufficient on most nights) and they were all in use. It left us having to spend a night with our […] 7 month old on the bed. Luckily, we had a crib for the other nights but it just made things a little uneasy. Read moreGenuine Hotels.com guest review
Overall the place was very nice. Kitchen was great, over the sink light didn't work. Elevators broke down. Friendly staff, nice breakfast buffet. We would stay againGenuine Hotels.com guest review
"Not worth it for the price"
The rooms are big and comfy. We had our dog with us, and the fee was $75. Which seems really excessive. The hotel does not show up on GPS and was kinda hard to find. The indoor pool was not heated. There was an article of clothing in the bathroom from someone previous stay, which leads me 2 believe that rooms are not cleaned thoroughly. I more than […] likely would not stay here again. Not worth it for the price. Read moreGenuine Hotels.com guest review
we loved this hotel. a little difficult to get to in the dark, but all in all it was excellent.Genuine Hotels.com guest review
This hotel is very modern in its decor and function. The rooms are big, have great lighting, bathrooms and kitchen areas. The pool is great and the breakfast is one of a kind. U felt great about choosing this hotel and will do so again in the future.Genuine Hotels.com guest review
"Very close to my niece's home."
Our stay was great. The TV was terrific. I missed having a clock beside the bed.Genuine Hotels.com guest review
"Close to the city"
Just slept there--late in and early out. Yuck pillows for new hotel. Great room if staying any length of time and want to save $ eating in ur room. Nice kitchen accommodations. Big flat screen and iPod loading dock... Nice size roomGenuine Expedia guest review
"An excellent stay!"
This hotel was very comfortable and super convenient. The kitchenette came in very handy as well. The bed was very comfortable too. For the price we paid, they exceeded our expectations. We will be back for sure.Genuine Hotels.com guest review
"A few rude employees but great, modern hotel"
The hotel room I booked was awesome. Everything was clean, and the room was comfortable. Appliances were modern, and I really enjoyed everything about the room. The only negative things I have to say about Home2 is that I encountered a few rude employees, the front desk called my room at 9:30 PM when my boyfriend and I were sleeping (he had to wake […] up at 6 the next morning to take an entrance exam for medical school) and woke us up, the refrigerator was making loud buzzing noises all night, and you can clearly hear people shutting their doors from inside your room. It's a really nice hotel, and if you just need a place to sleep, I highly recommend Home2! If you're a light sleeper, hopefully you can just play some music to mask the sound of people opening and closing their doors at night. Again, I was REALLY impressed with the hotel room! Read moreGenuine Expedia guest review
Very stark beds,had a,lot to be desired for a hilton where's the pillow top comfort. Very cold feeling hospital like.Genuine Hotels.com guest review
"Works for us"
The hotel is only 10 minutes from our daughter's house so it's become our "home away from home" when we're in Pittsburgh. Love the extras-kitchen, sofa, breakfast. Lots of restaurants and entertainment under construction nearby. We never plan to stay elsewhere again when visiting.Genuine Hotels.com guest review
We were just looking for a one night stay on a road trip home, arriving late and leaving early the next day. This worked very well for us but I can see that it is a really great design for long stays.Genuine Expedia guest review
"Focus On Design Instead Of Function"
Plugging in the GPS, we arrived in a different area + called the hotel who told me, "everyone does that we're trying to get Google to update their maps." Nice if the person I spoke with originally had bothered to tell me that. We went to breakfast at 8:45 am to see a HUGE line of people waiting for the ONE waffle machine where you pour in the batter […] + wait 3 minutes. Setup is awful with people reaching over everyone for food, plates, condiments. By the time we found places for our family (not enough seating-not even close) they covered the breakfast area with a plastic curtain + really, can't you just keep it open a bit longer? Guests naturally go back + go to the juice machine + some lady actually shuts it off with a key.. Each day, I observed annoyed guests ask the front desk to reopen the juice machine + the lady reluctantly turns the machine back on just long enough for that person to get their juice then turns it off again. Bad attitude! As we (+ others) were finishing breakfast on the one long communal table + a lady comes over to clean + starts spraying foul smelling stuff on the table literally right next to where we're eating like she's spraying bugs - "go away, shoo!" OK we get the point + we'll stay elsewhere next time. Read moreGenuine Expedia guest review
"short easy trip to Heinz field"
Stayed 2 nights ,out for the Steelers Lions game. Very nice area and the staff at the hotel were the best. Nice clean room.Genuine Hotels.com guest review
"Large rooms are great for families"
This was the first time we ever stayed at a Home2Suites and it won't be our last. The kids loved the salt water pool and our room was very spacious.Genuine Hotels.com guest review
"great hotel just make sure you look your door!"
hotel was nice and clean. we got back to our room around 11:30. was watching tv and about 12:20 some male actually entered our room. I thought that the key cards only opened the assigned room, guess i was wrong. the person stood at the door part way inside and seemed confused. after about 10 seconds he mumbled sorry and backed out. The following morning […] the tv signal was lost through out hotel. hotel is nice, just look deadbolt when your inside. Read moreGenuine Expedia guest review
"Not so spectacular"
It was ok.... Nothing spectacular and could not even print a receipt for me. Did not put extra coffee in room even though it was requested. Front desk staff seemed "lost".Genuine Hotels.com guest review
Well the room itself and the place is very very nice! However it is crazy loud here. The bathroom doors are actual sliding ones, so when someone next to you or even above you goes you can hear them slam the door (Not a well thought out idea). Also the doors to get in the room are very heavy and make a loud noise when they are closed. So if you stay […] here expect to be woken a few times by slamming of doors. Otherwise the bed was comfortable, the amenities were great and it is a very clean hotel. Also another thing don't expect to get a taxi ended up waiting for 4 hours after calling 4 times and no one came. Read moreGenuine Expedia guest review
"Where am i?"
This hotel is literally in the middle of nowhere except giant concrete chain stores. I could see Home2 Suites, but it took me over 20 minutes of trial & error to figure out how to get to it, my gps kept sending me to a neighborhood across the valley no where near it. Then there's no food! You have to order from one of the nearby pizza joints. And lastly, […] there were incredibly loud noises in my room, a grinding mechanical noise at midnight. The staff were friendly enough, let me change rooms, but all together a terrible stay. Two days after snow, there was still ice on the ground! Read moreGenuine Hotels.com guest review
"Good price for a very decent room"
Good things: Lots of working space, lots of storage space, good lighting, very nice staff, easy parking, quiet location, nice work chair plus a small sofa, apples and coffee always available . Not so good: a couple of pieces of paper trash left in my room at check-in, toilet was stopped up (they fixed it immediately and gave me a token for a snack and […] bottle of water), almost brand new but signs of shoddy construction (a crack in the floor of the shower unit, the blackout shade not raising and lowering smoothly) . Summary: near downtown, free parking, near restaurants and shops, good price, nice room features. I'd stay there again but will expect this hotel to age quickly. Read moreGenuine Hotels.com guest review
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