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1 room, 2 adults
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6/13-16 Soi NaNa Nue, Sukhumvit 3/1 Rd, Klong Toey, Bangkok, Bangkok, 10110, Thailand, ‏‎800-491-6126
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2.9 / 5Fair

Score breakdown (from 75 reviews)

Average rating for:

  • Cleanliness
    3.1
  • Service
    3.0
  • Comfort
    2.8
  • Condition
    2.6
  • Neighborhood
    2.8
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3.0 / 5Good
Neat rooms, friendly staff. Good value for good price.
Genuine Hotels.com guest review
3 night trip Jul 20, 2015
A Traveler
US
3.0 / 5Good
"Clean hotel at the heart of Soi Arab"
The hotel entrance and lobbies look a bit oldish but when I got inside the room I was surprised seeing how clean it is. Specially the washroom is extra clean. The room is comparatively small but quite good enough. We initially booked for 2 nights but the day we checked out and went to the airport, we learned the flight will be delayed for two days. We wanted to check-in at Pinnacle again but this time around they were asking for THB. 1300 per night whereas when we booked through hotels.com for 2 nights, we had to pay THB. 1500 in total. When I asked why this difference in price, they said the online booking rate is different and they cannot provide that rate when booking in person. We later on checked in at P B Hotel and the rooms there were lot bigger but they had small cockroaches in the bathroom. To wrap up, if you're OK living at Soi Arab, and looking for a place near Nana BTS, Soi 11 and 13, this is a good place.
Genuine Hotels.com guest review
2 night business trip Jul 1, 2015
Mojjammil S
US
2.0 / 5Fair
"cheap hotel good pricej"
Room was small For 20 dollars You Get What You pay For The Refrigerater Didnt Work
Genuine Hotels.com guest review
1 night trip with friends May 18, 2015
peter
US
4.0 / 5Excellent
"last night before going back home"
I booked this hotel for my last night. Chose this because it had good train connections to Airport. Everything was fine, room was comfortable and clean. Staff was nice too. Would recommend to anyone!
Genuine Hotels.com guest review
3 night romance trip Feb 18, 2015
Mika
US
2.0 / 5Fair
"Not a nice place to stay"
It was not a good experience. wanted to leave on day of arrival but they will not give a refund.
Genuine Expedia guest review
Other trip Feb 21, 2015
Ammi
US
3.0 / 5Good
This hotel are very old,the room old too,but clean.Are not easy to find even are 200m from Sukhumvit rood and just 5min walk from Btm Nana station,i advice to have the number of the hotel and call them to confirm the location of the hotel to the guy drive you there.Dont trust people on the street they do not understand the address and they will give you wrong way. The area of the hotel are 90% muslim people and African.But is save,and close to everthyng. The room must renovation,are very old.
Genuine Venere guest review
Other trip Nov 17, 2014
A Traveler
US
3.0 / 5Good
"pinncle suhkumvit"
This hotel is just "ok", but the location is excellent if you want to be in the Suhkumvit area. The prices are very reasonable compared to other properties in the area. The hotel is slightly run down, but definitely worth consideration if you want to be close to: Nana Plaza, Arabic area, Nana train station, Soi Cowboy etc all within walking distance. The room was clean, but hot water was sporadic, there was no soap or toiletries provided. Also, the faucet on the bathroom sink sprays very hard and will splash you clothes when you turn it on to wash your hands!
Genuine Hotels.com guest review
2 night trip with friends Nov 1, 2014
Elliott
US
1.0 / 5Poor
"Simply ghastly rooms"
Its a budget hotel, so don't expect any luxuries. Terrible bed and dank carpet. Quite claustrophobic.
Genuine Hotels.com guest review
1 night trip with friends Oct 26, 2014
Farheen
US
1.0 / 5Poor
"close to nana BTS."
I checked out early. It was just in an awkward location. The hotel was old and didn't seem comfortable. I'm usually very easy-going, but since I was with my girlfriend, we wanted something in a more comfortable location. I would be fine staying here for a night or two.
Genuine Hotels.com guest review
3 night trip with friends Feb 9, 2014
A Traveler
US
4.0 / 5Excellent
"it is a low bugdet hotel. Good value for money"
the room was quite clean, the staff was friendly, the bathroom was very good and very clean, and the room seemed comfortable for me
Genuine Expedia guest review
Other trip Feb 2, 2014
john
US
3.0 / 5Good
"Close to downtown"
The hotel was adequate for staying close to the center of the city and ring close to the BTS.
Genuine Hotels.com guest review
6 night trip Jan 6, 2014
A Traveler
US
3.0 / 5Good
"Non smoking room smells of smoke"
The hotel is on a slightly shady street, centrally located near the BTS station. The reception looks dank and we felt cheated because the rack rate is lower than what we got online. We checked into a room that was smelling like smoke so we asked for a non smoking room. The lady switched our room but unfortunately the non smoking room also smelled like cigarettes. Well, it was just for one night so it was okay but the smell was what got us.
Genuine Hotels.com guest review
1 night trip Oct 5, 2013
A Traveler
US
4.0 / 5Excellent
"Sukhumvit Bargain & Great Location"
I stayed there for 3 nights. I thought it was an exceptional value and great location--minutes away from Nana BTS, the whole Arab sector of foods, and countless other things. Staff were very attentive & helpful. Room was exceptionally clean. I know I read some negative reviews on other sites about this place, but I think that was the 5-star lot whingeing about an excellent 2-3 star hotel. I will stay here again on all future visits as it is so easy to get everywhere.
Genuine Hotels.com guest review
2 night trip Sep 7, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"dive in a hive"
Good location and cheap. Some rooms need a scrub, but they're acceptable when considering the price!
Genuine Venere guest review
1 night trip Jul 16, 2015
Carl
AS
4.0 / 5Excellent
"arab quarter"
nice cheap accomadation for the nana area,plenty going on and its just like the arab quarter.a little tip the money exchange places on a little road next to the hotel offer the best rates in bangkok
Genuine Hotels.com guest review
2 night trip Apr 2, 2015
GARY
AS
5.0 / 5Outstanding
"Shreesh"
Very pleasent stay , initially we were little skeptical because of the (arabic dominated)location of the hotel , but overall the stay was very nice and comfortable,the sky train station(Nana) is very close by thus was very economical to commute through bangkok, the staff of the hotel were also very courteous and helpfull,we thank the entire staff and management for making our trip a memorable one and wish the pinnacle sukhumvit team all the very best.
Genuine Hotels.com guest review
4 night family trip Apr 8, 2015
Shreesh
IN
2.0 / 5Fair
"Not a nice position to stay"
It wasn't a good experience to stay this hotel. The environment of the hotel was terrible. But it was neat and clean . All fridge TV we're very old .
Genuine Expedia guest review
Other trip Apr 23, 2015
akram
AU
1.0 / 5Poor
"Not as the pictures"
I went there for my first day in thailand. It was not a good experiance. There was a hole in the ceiling and water everywhere in the bahtroom. The guy there wanted to keep my passport for a reason I dont know because his english was worst than mine. For less you can get a lot better.
Genuine Expedia guest review
Other trip Feb 28, 2015
Gab
CA
3.0 / 5Good
"Air conditions"
Air condition in noicy so hard to sleep,and price is better when you book it from expedia but if you wanna pay at reception they charge you more
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
AU
3.0 / 5Good
"Good location"
Good location & really convenient for Muslims to get their Halal food anywhere around the hotel. Whole street was still very crowded even at midnight.
Genuine Expedia guest review
Other trip Feb 7, 2015
cc
MY
4.0 / 5Excellent
"Nice hotel, hard to find"
We had a relatively good experience here, staff could be a bit more helpful. Room was clean and quiet. Overall good value. The address is confusing, it's actually in the alleyway next to Soi 3, which is soi 3/1. I would stay here again if I was in the sukhukvit area.
Genuine Expedia guest review
Other trip Jan 23, 2015
Ben
CA
2.0 / 5Fair
"not a good family place"
poor security doors not good locks windows to outer ledge did not lock, any one could get in from adjacent rooms
Genuine Expedia guest review
Other trip Jan 19, 2015
pip
GB
3.0 / 5Good
"6 NIGHTS IN PINNACLE SUKHUMVIT BANGKOK THAILAND"
This hotel is surrounding with Middle Eastern Restaurant and majority of the guest is from Arab Countries. The room is clean and has satellite tv program from several countries. BTS Nana station is just less than 3 minutes walkaway. From Don Mueang Airport take bus to BTS station Mo Chit and stop at Nana station. While from Suvarnabum Airport take Airport Rail Link to Phaya Thai station to exchange with BTS Phaya Thai and stop at BTS Nana station.
Genuine Hotels.com guest review
6 night family trip Dec 22, 2014
ABDULLAH BIN
AS
2.0 / 5Fair
"Sketchy neighborhood"
Located in a middle eastern market neighborhood. Not ideal for couples or women with men looking for fights. It has completely feeling of a sketchy area I would try to avoid on any situation, mostly at night. I During the day the area is calm, after dawn it is when it becomes scary Hotel was ok clean, not updated at all an expect to see the other person in the bathroom and the bed is not the most comfortable one. I would not stay there again
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
Sebastian
AS
2.0 / 5Fair
"Value for money"
It's an old hotel. Decent and can do. Nothing much to brag about except it's near Nana station
Genuine Hotels.com guest review
2 night business trip Oct 24, 2014
JPT
SG
3.0 / 5Good
"Location is nice place"
it was good but room cleanness not good. pls try to put oven on each floor to warm the food.
Genuine Hotels.com guest review
4 night romance trip Sep 30, 2014
Md Ataher
AS
2.0 / 5Fair
"slow crew"
Dont come again
Genuine Hotels.com guest review
1 night trip Aug 6, 2014
Bo
AS
3.0 / 5Good
"easy cheap"
good for price
Genuine Hotels.com guest review
3 night trip Feb 1, 2014
dave
GB
2.0 / 5Fair
"Hotel in busy area"
This hotel was booked by a company, it was in the heart of restaurants and shops, which was good, my room on the top floor was noisy, as at night the water pump kept stopping and starting, I drew the night manager's attention to this, he agreed with me that it was noisy, I found sleeping a difficulty due to this noise, the room also had small ants on the table. Eventually when my pre booked days were over I was glad to vacate from this establishment.
Genuine Expedia guest review
Other trip Mar 27, 2014
Henry
GB
2.0 / 5Fair
"Hotel close to shops and restaurants"
Hotel booked through Expedia, the hotel was in the center of shops and restaurants, my room was on the 6th floor which was noisy as the water pump cuts in every time water was used I drew attention to this, the night staff advised me there was nothing they could do. This noise kept me awake, until I eventually when my prepaid days booked by Expedia ran out I then changed my hotel. The table also had unwelcome visitors such as ants and bugs. Most of the staff were pleasant, though one young man on nights was aggressive. With all this in mind I doubt I'll ever use their facilities again.
Genuine Expedia guest review
Other trip Mar 26, 2014
Henry
GB
4.0 / 5Excellent
"good"
nice stay
Genuine Hotels.com guest review
2 night trip with friends Jan 21, 2014
dave
GB
4.0 / 5Excellent
"comfortable stay"
a little rundown but for the price its very good. excellent location, helpful staff and spacious rooms. the fridge is hidden under the tv
Genuine Hotels.com guest review
4 night trip with friends Jan 13, 2014
dave
GB
4.0 / 5Excellent
"Great location"
No problems - 2 mins walk from Nana Metro which is a main positive
Genuine Hotels.com guest review
2 night trip Nov 17, 2013
EdwinD
GB
4.0 / 5Excellent
"Great Location"
Air conditioning was playing up but not a problem...
Genuine Hotels.com guest review
3 night trip Nov 14, 2013
EdwinD
GB
4.0 / 5Excellent
"Near to nightlife at Nana BTS"
Fairly enjoyable, near nightlife and shopping areas to keep me busy during the evenings...acess to good and cheap food
Genuine Hotels.com guest review
1 night trip Nov 16, 2013
Solo Traveller
AS
4.0 / 5Excellent
"shabby sheik"
the pinnacle's in a very central spot in sukhumvit. the street itself is nicknamed 'soi arab' and justifiably so. a rather hectic little street and not for those seeking an oasis. at this price, i was entirely prepared for the somewhat tired state of the room, though it could have been cleaner. everything worked though and the staff were pleasant and obliging.
Genuine Hotels.com guest review
5 night trip Aug 21, 2013
A Traveler
AS
5.0 / 5Outstanding
"great"
it was great
Genuine Hotels.com guest review
1 night business trip Aug 9, 2013
usa125
AS

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"ロケーションだけ?"
仏頂面の女性スタッフ以外はフレンドリー。 部屋は非常にタバコ臭かった。 まあ、値段相応かな。
Genuine Hotels.com guest review
2 night trip Apr 20, 2015
SOICHI
JP
3.0 / 5Good
"阿拉伯人聚集区,宾馆老旧,前台服务好"
不建议女孩子住这,沿途包括宾馆所在的那个巷子都是中东人,晚上女士穿一席黑衣,真的很不适应。宾馆比较旧,不像照片那么亮,前台的服务人员都很好。
Genuine Hotels.com guest review
3 night trip with friends Apr 4, 2015
A Traveler
CN
1.0 / 5Poor
"Billigt, men ikke pengene værd."
Meget slidt hotel.
Genuine Hotels.com guest review
2 night trip with friends Mar 16, 2015
Helle Højer
DK
3.0 / 5Good
"Very convenient"
Very central and cheap, this Hotel is convenient. Don't go there if you are looking for a romantic trip but if you want a clean et central accommodation, it's great
Genuine Hotels.com guest review
1 night trip Jan 10, 2015
Thomas
FR
1.0 / 5Poor
""Never-Come-Back"-Hotel"
The hotel personnel was kind of unfriendly. A nice and warm welcome looks differently. The room was not at all like the room shown on the pictures even around the reception it seemed the pictures were taken from a different much better hotel. We didn't expect that our room was too clean, but too dirty was far beyong our imagination. We asked for a different room but our wish was denied... Fresh towels only for some Dollars, WiFi was turned off past 10pm... The hotel was near the red light district in Bangkok... NEVER AGAIN!!!
Genuine Hotels.com guest review
5 night romance trip Jan 17, 2015
Sascha
DE
3.0 / 5Good
"繁華街に近いホテル。"
ルームのクリーニング時間が遅い。 7日間滞在していつも午後3時頃でした。 ミネラルウーオータは初日泊だけでした。
Genuine Expedia guest review
Other trip Jan 21, 2015
BKK
JP
4.0 / 5Excellent
"悪くないです"
友人とスクンビットで会う約束があったため、一泊しました。カオサンの安宿に比べれば、部屋はこぎれいで、またBSも見れました。WIFIは使えますが、ちょっと遅いです。値段的には充分満足です。
Genuine Hotels.com guest review
1 night trip Jan 3, 2015
A Traveler
JP
1.0 / 5Poor
"가격만 싸고 별로"
가격싼거 빼고 장점 없음 아저씨 우리 예약한것 못 찾아 한참헤맴 여관수준임 최악의 호텔
Genuine Hotels.com guest review
3 night trip with friends Jan 1, 2015
SANGMAN
KR
2.0 / 5Fair
"Pinnacle Bangkok"
Shower didn't work because the water was switched off. Water was flooding from the roof.
Genuine Hotels.com guest review
2 night trip with friends Jan 1, 2015
A Traveler
FI
1.0 / 5Poor
"Nul, sale, à éviter"
Nous sommes arrivés vers 23h00 à l'hôtel. La réception n'a rien à voir avec les photos du site. C'est sombre, vieux avec un pauvre petit canapé. L'accueil a été déplorable: pas le moindre sourire. La chambre : une odeur de renfermé. Il y avait une bouteille d'eau a demi pleine sur la table, la poubelle n'avait pas été vidée. La salle de bain n'avait pas été nettoyée : cheveux dans la baignoire, traces de pas au sol, lavabo taché. Pire : les lits ont été faits mais les draps n'avaient pas été changé, l'odeur des précédents occupants était dans les draps ainsi que leurs cheveux!. Explication donnée par l'hôtesse : la femme de chambre était malade, les chambres n'ont pas pu être nettoyées. Nous avons demandé notre remboursement et avons fui cet hôtel.
Genuine Hotels.com guest review
2 night family trip Dec 3, 2014
ROBERT
FR
3.0 / 5Good
"good sleep"
location in the arab region. close to nana plaza. good price for the quality.
Genuine Hotels.com guest review
2 night trip with friends Dec 2, 2014
antti
FI
1.0 / 5Poor
"최악. 절대 이용하면 안될 호텔."
최악. Hotels.com에서 예약과 동시에 숙박비를 모두 지불했는데, 호텔도착하니까 추가로 585baht를 요구했다. Hotels.com 영수증 보여주고 추가지불해야되는 금액 없다고 얘기했음에도 불구하고 그건 hotels.com에 지불된 금액이고, Pinnacle Sukhumvit Inn과는 상관이 없으니 585baht를 추가로 지불해야된다고 해서 결국 지불했다. 추가지불금액까지 하면 총 40 usd가 넘는데, 차라리 이 금액으로 다른 호텔 예약하는 것이 훨씬 좋다. Hotels.com에서 소개하는 이 호텔 가격은 거짓이다. 방 안에는 이상한 냄새도 난다. Sukhumvit에는 저렴한 가격에 괜찮은 호텔이 많이 있으니 잘 알아보고 예약하길 바란다. Pinnacle Sukhumvit Inn은 정말 최악이다.
Genuine Hotels.com guest review
1 night trip Dec 6, 2014
A Traveler
KR
1.0 / 5Poor
"베드버그 있습니다"
베드버그 있습니다
Genuine Hotels.com guest review
4 night trip Nov 14, 2014
A Traveler
KR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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