"Excellent New Hotel"
This hotel is at a very nice location. Not too far from Downtown Ottawa yet far enough to avoid the hustle and bustle of the downtown. The hotel is brand new. Some construction going on to finish another tower for the hotel but it was not bothersome. Roger at the front desk was very helpful.Genuine Hotels.com guest review
Nice and new hotel, good place to stop when visiting Ottawa. Easily accessible parking and close by pharmacy and grocery store.Genuine Hotels.com guest review
Brand new hotel, been open less than a year as of July 2014. Staff was all very friendly and it was conveniently located next to the airport. While there wasn't any food or drink within walking distance, delivery was easy to get.Hotel was nice and quiet despite being so close to the airport, didn't hear a peep all night.Genuine Hotels.com guest review
"Not up to business or leisure standards"
Hotel staff are friendly, but not experienced or knowledgable. When asked anything there first answer is "no" - asked to have them make up the pull out sofa bed and they said no, you do it yourself. Asked for extra comforter for the same bed (only very thin blanket provided in room) - first answer was no we do not have them - them I suggested they should […] have extra ones from the other double beds in the hotel, then they said ok, but never brought it. After asking again a couple times they gave another one of the thin blankets. Pool was said to be "out of order" - when asked they said it was monthly cleaning - but no time wheh would be back up. Hot tub was cold. Seems like new hotel franchise with young inexperienced staff - would not cut it for me as a business hotel and so so for leisure.Good if you want a full kitchen and fridge. Read moreGenuine Hotels.com guest review
I stayed with my grandchildren over the weekend and it surpassed my expectations! The breakfast was great, not just bread and pastries. The pool was fun for the kids. Everyone helped to make our stay as perfect as possible.Genuine Hotels.com guest review
"Clean new hotel"
Stayed here on two occasions. Very pleased with the location and facilities. Courteous and friendly staffGenuine Expedia guest review
Was very pleasantly surprised. Enjoyed my stay. Only suggestion I would make is to increase the Breakfast serving area as it was really tight to maneuvre around and the life-up for waffles was crazy. Maybe suggest adding more waffle makers to reduce the line-up. Other than that, my stay was amazing :) very happy with it.Genuine Hotels.com guest review
"Modern, comfortable and with a great breakfast!"
The breakfast had a lot of variety. We ate outside for breakfast on the sun-filled patio. The rooms are comfortable and very clean.Genuine Hotels.com guest review
We booked a single king-size room and ended up with a suite room, that had its own fridge, stove, dishwasher, couch, etc. It was incredibly nice, and everything seemed very clean and new. The bed was very comfortable, and the TV worked well. The HDMI inputs actually worked so that I could connect my laptop (some hotels have them disabled), and we could […] stream Netflix on the free hotel wifi with no issues (some places block video streaming services). It's also only about 5 minutes from the EY Centre and the Ottawa Airport, and maybe 15 minutes from downtown Ottawa (as in the ByWard Market). Overall it was a great experience and would highly recommend. Read moreGenuine Hotels.com guest review
"Great Hotel located just outside downtown Ottawa"
Great hotel - Very clean, friendly staff and comfortable.Genuine Expedia guest review
"Excellent hotel and location for families"
We enjoed our stay every one of the staff was helpful, the rooms were very big, clean and they had every thing u need when u are traveling with family, they have a swimming pool that added fun for the tripGenuine Expedia guest review
"New clean hotel. A/C was blowing right at the face"
Overall very happy with the stay Will stay there againGenuine Expedia guest review
We stayed here for a wedding over the weekend. The desk staff was very helpful and the rooms were clean and very spacious. Bus stop nearby. Pool and fitness Center clean. Great stay!Genuine Hotels.com guest review
Nice apartment, excellent service.Genuine Hotels.com guest review
"Clean and Quiet"
wonderful stay and breakfast was good.Genuine Hotels.com guest review
"cocnvenient to Carleton University"
The hotel was over the edge of my expectation. After reviewing it online i was expecting a mediocre room. It was more than i expected. That is usually not the case when you book online and see it in person. The room was a suite and there was lots of room, all the amenities in the room including the kitchen, very impeccably decorated and very clean. […] The one night stay was so reasonable for what you get. I highly recommend it. Read moreGenuine Hotels.com guest review
"Great location and great service!"
Staff were all very friendly and super helpful. The rooms were nicely laid out and well-equipped. The couch in the living area was pretty uncomfortable - looks like they compromised comfort for style/look. We didn't get housekeeping service on our second day, which we found odd. King bed super comfortable! Loved the location - close to virtually everything […] we needed & planned to do! Read moreGenuine Hotels.com guest review
Beautiful, brand new place. Friendly, efficient staff. Large kitchen area. Would definitely stay here again.Genuine Hotels.com guest review
"Great Hotel if you don't need to be downtown"
This hotel is quite new so everything is in tip top shape.Genuine Hotels.com guest review
Everyting perfectGenuine Hotels.com guest review
About 4 pm of Aug 01/2014 I called the hotel to let them know we’ll be late for the check in and they said no problem. We reached there around 11:00 pm while we were exhausted .The hotel receptionist said for some mistake the room is not cleaned. He suggested instead of two queen beds and one sofa room (which we booked) he can temporary give us one […] queen and one sofa till the next day. We were 4 adults and I paid about $$$ for that night to sleep in comfortable beds. I didn’t accept his offer. We had to wait until 12:15 am for getting the room. Next day I complained and the manager gave us a $15 gift card of Starbucks. I felt that the inconvenience that they caused cannot be compensated after end of the exhausted day and in the first day of our vacation. I would like to add the personnel were very nice and polite. The room was very nice and comfortable. The breakfast was very good. Read moreGenuine Hotels.com guest review
Excellent all around - without warning they arranged for 2 of our sons and their families close by on our floor. All agreed we would use Marriott again.Genuine Hotels.com guest review
Brand new hotel perfect for a family of 5 with competitive price.Genuine Hotels.com guest review
"Excellent new hotel!"
We only stayed one night but wish we could have stayed longer to take full advantage of all the amenities in the room and hotel.Genuine Hotels.com guest review
Everything was great. Rooms were awesome with super comfy beds, and well stocked kitchenettes with a full size fridge and a dishwasher. Ask for aroom on the South side due a tiny bit of road noise. Apart from that, nothing amiss.Genuine Hotels.com guest review
Nice room, fairly small pool, nice complimentary breakfast, very comfy beds. Staff were courteous. Would come back again.Genuine Expedia guest review
This suite was above and beyond what we expected. It had everything needed and more including a full kitchen. We would surely return to this hotel next time we are in town.Genuine Hotels.com guest review
"The BEST place we've stayed, EVER!!"
my husband & I stayed for 5 nights...the suite was spotless, the associates were all awesome, the amenities were all top-of-the-line. We heard no noise from our neighbours, the kitchen had every appliance you might want, the separate bedroom and lounge area were extremely comfortable, with a TV in each area....they even supplied plastic clips to keep […] our black-out blinds closed tightly...(that's going 'above and beyond') And the breakfast (FREE) was not your ordinary 'continental' fare.....full breakfast selection every day, including eggs, Canadian turkey bacon, sausage patties, hot/cold cereals, fresh fruit, make-your-own waffles.....the list is too long to record....it was a real treat. This hotel is superb...a 10 out of 10!! Read moreGenuine Expedia guest review
"family type of accomodation"
The wash bath room is very small, when you close the door,the toilet seat can not be seated. No Slippers werer provided. There's not enough supply of shampoo and no liquid body wash.Genuine Expedia guest review
"Nice hotel not close to beach"
Lovely new hotel; huge rooms, convenient suburban location (so easy parking, navigation).Genuine Expedia guest review
"nice hotel with hotel staff needing improvement"
Front desk was rude and when asked for rooms to be close to each other was told it wouldn't happen. I had called earlier in the week and been told that would be no problem as we booked them together. No happy when asked to speak to manager told there was not one on duty.Genuine Expedia guest review
hotel is new and a few things remain to be done but overall a good stay; really liked the roomGenuine Hotels.com guest review
"Airport hotel in convenient location"
Had a great stay and staff was excellent. The gentlemen checking us in remembered that he had talked to me on the phone the night before. Rooms very clean, comfortable and large. Great breakfast.Genuine Expedia guest review
"Great for airport stay"
Fantastic hotel! Very clean. Complimentary shuttle to airport!Genuine Expedia guest review
Wonderful suite - felt at home in this little apparent. And the free breakfast in the morning was fantastic!! Best selection I've had at any hotel. Very friendly staff - though some struggled with their English, warm and friendly people nonetheless. I would definitely stay again when I am in Ottawa.Genuine Expedia guest review
Excellent hotel, highly recommended.Genuine Hotels.com guest review
"Great family weekend getaway"
Nothing to complain about. Great, new, clean hotel. Excellent service, very friendly people. Very good continental breakfast with huge variety of food. Location not too bad, quiet. No fancy restaurants in the area. 10 min drive to Parliament Hill.Genuine Hotels.com guest review
"Comfortable room, remote location"
The suite was comfortable in size and amenities, and great for a short to midterm stay. The only downfall is the location, which, understandably, is located near the airport, remote from the city itself.Genuine Hotels.com guest review
"had an amazing stay"
One if the cleanest, up to date hotels I've stayed at. The feel if the room when you first walk in is incredible especially at such a great price! Highly recommendedGenuine Hotels.com guest review
"Service from Staff and breakfast area."
Service from the staff is good, but could be better. Breakfast area can be organized better. I had been in another older Residents Inn in the USA a couple of times. The service from the staff there is excellent. They always find the answer that you are look for, even it's not related to the hotel facilities. Breakfast area, they put the food lineup […] in order, so people will not bump in between others. Read moreGenuine Expedia guest review
"Quick 1 night stay before heading to the airport"
We didnt think much of the place from looking at th outside, but once inside we were very pleased. The staff were great!! Breakfast was awesome and the room was large and had everything you could ever need!Genuine Hotels.com guest review
"Best quality to date."
Stay was incredible. Friendly customer service, exemplary rooms and suite kitchen; great continental breakfast.Genuine Hotels.com guest review
"Good airport stay option"
Recently stayed here for one night before an early morning flight. Hotel is well set up, clean, and the suites are spacious. Breakfast was included and quite good.Genuine Expedia guest review
"Good location and very clean."
Front desk staff not always available. Noisy cleaning staff during the day. Other than that, a very good experience and we would stay there againGenuine Expedia guest review
The staff were fabulous... authentic and helpful. My shuttle driver to the airport was a gem! Many thanksGenuine Hotels.com guest review
"Always a pleasant stay"
Another great stay. Good staff. Quick shuttle. Easily recommend.Genuine Hotels.com guest review
Suites are nice. Beds were verycomfortable. Tbe breakfast was good but therewas a long lineup at the waffle machine. They could use a second waffle iron. It was nice to have free parking and the hotel is close to many shopsand restaurants. Right beside a Shoppers Drug Mart.Genuine Hotels.com guest review
No complaints. Our family of 3 was very comfortable. The free breakfast was nice (loved the mini waffles). The staff was super friendly.Genuine Hotels.com guest review
Amazing hotel, all Brand new, nothing spared... had a King Suite on the 5th floor and it was Beautiful!Genuine Hotels.com guest review
"Daughter Pick Up"
Nice hotel with lots of room and more amenities than I could use.Genuine Hotels.com guest review
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