Hotel star rating should only be"1"! Disappointed at the hotel physical condition - it needs a lot work to be done...... Would not recommend hotels.com customers to stay here for the room rate I was charged. One would NOT feel SAFE walking around the area after dusk.Genuine Hotels.com guest review
"An OK place to stay in the heart of Mexico City"
The hotel was clean, but it was an older building with all of the problems that entails. The biggest selling point was its proximity to the Zocalo, the Temple Mayor, the Presidential Palace, etc.... and its cheap price. For a few dollars more, you could probably find a nicer place to stay. The bed was not very comfortable.Genuine Hotels.com guest review
"Hotel is decent."
Block away from the metro. It's a great location. Surrounded by historical landmarks. Bed was very stiff and shower only had a REALLY hot or REALLY cold water. I didn't complain because of how cheap it was to stay there. No A/C but most nights were fresh. New towels and sheets everyday. Also they have a washer & dryer at the sister hotel/hostel (6blocks […] away) which was a great advantage because I stayed for more than a week with only 4days worth of clothes. Read moreGenuine Expedia guest review
"Perfect Location in the heart of the city"
My family of three stayed for two weeks. We enjoyed our stay very much. The triple room was modern and exceptionally clean. Since we had plenty of space in our luggage, we decided to bring our own pillows to supplement the one given by the hotel. Their pillows had been washed and were consequently lumpy. The mattrasses were comfortable and we spent […] quite a few evenings researching destinations for the next day using the hotel's wifi. The tv only had one station in English. The fresh air on the roof terrace was great for the complementary breakfasts. My favorite breakfast food was the fruit: cantaloupe, watermelon and papaya. It was neat to see a variety in breakfast choices throughout the two week stay, although some egg dishes had a decidedly Mexican twist. We enjoyed communicating with travelers from many countries there. Read moreGenuine Expedia guest review
The hotel is right in the middle of Mexico city. We walked everywhere and it wasn't difficult to find. The front desk attendants were really helpfully. They also have free breakfast every morning. It isn't the most glamorous but its cheap and in an awesome location.Genuine Hotels.com guest review
The room and the bed was dirty and the water not adjust either to hot or cold. And the phone in the bedroom not working .Genuine Expedia guest review
"bad customer service from the manager"
What upset me most is they only had one blow dryer for all the rooms. I asked for 2days for it,about 4 different times and they didn't have it avail. I came to find out that the same people had it for 3days straight, and when I told them I was sick and couldn't have wet hair and if they could please just have the cleaning service take it back,they said […] no they could not do that. I told them it was not good service to have 1 blow dryer for the whole hotel and allow guests to keep it for 3 days straight,and screw the rest of the paying guests. They have the right to take it out of the room whenever they want. I only wanted it because I was sick and coughing all day and didn't want to get worse. Otherwise I could care less. So they refused to accommodate a sick person who really needed it and let these inconsiderate people keep it. No common sense.. I will never stay here again. Read moreGenuine Hotels.com guest review
"Good location, just opposite to National Palace"
The hotel staff are nice and helpful. The one-day trip to Las Piramides was not bad. But the facility of the hotel is just too poor.Genuine Expedia guest review
I wouldn't recommend that hotel to my worst enemy ,there was no parking it smelled as soon as we walked in the door. It looked so old not goodGenuine Expedia guest review
Hotel Amigo Zocalo has some positives and negatives just as any other hotel. Some of the positives include a great location and cost! It is located to the left of the Cathedral right by the Zocalo which makes it very convenient to walk to the must sight-sees in downtown such as the National Palace, the Cathedral, the Templo Mayor, the flag hoisting […] ceremony in the morning and taking down the flag in the evening. This is a huge plus as commute time is something i always consider when on vacation. The other great thing is that it is very cheap and this is shocking considering it is right next to the Zocalo and I would have thought it would be a lot more expensive! But when you see your room, you realize why it is so inexpensive. The room doesn't have an AC or a fan and so you rely mainly on the outside air which is not that much. Also because your windows are always open for air, it is very noisy but they offer ear plugs. The sheets were washed but they didn't look like it as they had some stains. The hotel doesn't provide any bar soap or body lotion. Instead they provide only shampoo which they consider as a body lotion as well. Personally, I didn't stay much in my room and so the negatives didn't really matter to me! Plus since I was exhausted from all the walking during the day, I had a sound sleep even with all the noise! Hope this helps! Read moreGenuine Hotels.com guest review
"Close to Zocalo and Metro"
Nice hotel with access to good public transportation, very safe area (next to the National Palace), close to markets and lots of street food.Genuine Expedia guest review
"Save your money, go elsewhere"
Stayed here only one night, then left to a much better hotel. Shower only had cold water... and the water only came out in bursts. This hotel should not have a 3 star rating, it should have a 1.2 or 2 at best.Genuine Hotels.com guest review
2 days with out towels, 1 day without hot water had to take shower with cold water, tub dirty for 2 days, toilet issues were not told about discarding toilet paper in wastebasket according to employee trash can in bathroom meant to throw toilet paper in? hotel provide 3 regular hotel bar soaps for 9 day stay? also found note placed on different places […] about leaving tip? Read moreGenuine Expedia guest review
"Colse to main plaza"
Excellent location, however the bath tub was dirty, it my only issue i had.Genuine Expedia guest review
"I had a good time, the food is very tasty."
Everyone in the hotel where very nice, they make you feel welcome.,very helpful. They answer every ??? i had. I love there food Great Taste! Love the view. I will go back to visit. Thank You...Hotel Amigo ZocaloGenuine Expedia guest review
This place was difficult to find. The staff was very helpful. There are rooms with up to 10 co-ed bunks in them. I had a private room, but, there was no A/C in the room, and the way that the rooms are situated around a central stairwell. I could hear every word, everyone said, all night.Genuine Hotels.com guest review
"Basically a hostel..."
While the hotel is conveniently located, it smells a lot inside. Extremely basic room with barely enough space for the bed! Breakfast that was included is ok but you may skip it after a day or two. Govt construction outside our window had a compressor and two jack hammers ripping up the road until 5 am...impossible to sleep! Staff were very nice and […] helpful. This is a hostel. Read moreGenuine Hotels.com guest review
"Fine for a hostel"
This property is in a great location, just a block east of the Cathedral and the Zocalo on a busy shopping street. The hotel itself is very clean, and there is a delightful home-cooked breakfast on the roof with a wonderful view of the city center. The staff was very nice and friendly, and they are doing their best to make the place nice. However, […] the room was basic at best - uncomfortable bed, few toiletries, and ceaseless noise all night. I even requested a room at the back to avoid street noise - but there was machinery making loud noises in the back lightshaft at irregular intervals, and people in adjoining buildings made noise throughout the night. The wifi did not work in my room, and there were other details lacking such as no light switch reachable from the bed and no convenient plugs. At the end of the day, the hotel is basically a hostel. If you're backpacking and can sleep through noise, go for it. Read moreGenuine Expedia guest review
"its not a hotel its a HOSTEL.. its says so outside"
not a hotel... an expensive hostel.Genuine Hotels.com guest review
"Hotel Next to the Zocalo"
Very helpful and knowing staff the first night - the following two days I asked for information that the people in the reception didn´t know - got one totally misleading inf. about the bus to the airport (luckily I went ahead and checked it at the bus stop myself, which saved me from missing the bus the next day !!) (The fact that you buy your ticket/card […] for the bus at the 7/11 store, and NOT at the actual bus stop, as I was told ) I was given a room at the first floor - and it was very noisy, everything happening in the reception would sound in my room. Maybe the rooms further up in the building are less noisy??? Something to do with the accustics - I don´t know..... I only stayed for two nights - I survived.....- and it was a " cheap deal " :-) Read moreGenuine Expedia guest review
"STAY AWAY FROM THIS 'HOTEL' more like a hostal.."
The only plus i would give this HOTELUCHO, is the location.. Right next to el Zocalo and the Cathedral..NO A/C.. in mexico city, it gets very hot during the summer..Continental breakfast?? you better off at MC donald"s.. or plenty of good restaurants around..Overall, pay an extra 20 bucks and you can get a decent hotel.. trust me...Genuine Expedia guest review
"Great location, great staff, extremely helpful"
above and beyond service from the staff, great location, great view.Genuine Expedia guest review
"Not as good as expected"
Breakfast is at 8. Didnt tell me 8.30 sundays. Was late for a tour because breakfast was late one day and there were no eggs on offer. For the price I was expecting better in this area. Location very good for walking and covering historical district. Tours excellent. Room noisy until everyone settled down inside for the night. Smoking area had no chair […] or ashtray of use. The alternative was where everyone eats on the roof top! Not good for non smokers. Very noisy by day as you are in the heart of the street sellers of this district. The location however still makes this a good place to stay if you enjoy walking around and checking things out for yourself and it is clean and feels very secure. Read moreGenuine Expedia guest review
"not a three stars hotel."
the hotel location was good. The room lacked a wardrobe so there was no place to hung coats, etc. When asked for some hangers for our heavy coats [to be hanged in the bathroom], we were advised where to buy them. Everything had to go on the floor. However the room was cleaned and towels were supplied daily.Genuine Expedia guest review
"Is this it?"
First the facade of the hotel is different from what is posted on the internet. There's deception right away and of course disappointment or a sense of suspicion as to what more would come as a surprise. Our room has no table to write on nor a closet to hang clothes. Pillow provided is one each for the two single size bed. There is neither an intercom […] for in-house call either to the desk or the service department nor an phone that could be used to call outside. In the bathroom there is no (drinking) glass for gargle purposes. Read moreGenuine Expedia guest review
"Great location for a good price"
We stayed here for 8 nights and the staff were great! The Amigo tour company was excellent and we even got a few free tours because we were staying in the hotel. We also bought a few tours and found that it was cheaper than trying to navigate your way on your own and they had a guide as well! They offered free pickup from the Airport because we were […] staying more than 3 nights. Unfortunately it was a little trouble to get a hold of them from the pay phone but we did and they said to take a cab and they would pay for it because they did not have a car ready. We arrived on October 1st and on the 2nd of October they were expecting a protest/march so our street (the same as the National Palace) was closed to traffic and pedestrians. A few days later they opened it to people but the Zocalo remained closed the entire time due to a teachers strike/protest a few weeks earlier. If not for the closure this is the best location you could have in Mexico City! Steps from the Zocalo and subway (closed while we were there). It is a converted Hostel but each room has it's own bathroom and we never heard a noise form the rooms beside/below or above. However the street noise is very loud! The staff were also very good, they spoke English very well and we never had any issues. Breakfast is included but is very basic...enough to get your day started. Read moreGenuine Expedia guest review
"the worst hotel i have been in my life"
stay away from this hotelGenuine Hotels.com guest review
Muy bien cerca de todo y muy amablesGenuine Hotels.com guest review
"Dålig standard. Bra läge på "hotellet"."
Helt ok service. Städningen var inte bra även fast vi lämnade mycket med dricks. Frukosten var samma varje dag och man sitter ute på takterrassen och äter så det var väldigt kallt. Men perfekt läge då man kan gå runt hela centrum!!Genuine Hotels.com guest review
Buen hotel por el precio un poco ruidoso pero bueno para conocer el centro historico o hacer compras y un desayuno correctoGenuine Hotels.com guest review
Es el peor hotel en que he estado, sucio, asqueroso y muy ruidoso, no lo recomiendo, de verdad es un asco !!!!Genuine Hotels.com guest review
Únicamente el desayuno no me pareció adecuadoGenuine Hotels.com guest review
ALGO DE RUIDO, NO ES SILENCIOSO. NO OFRECEN SHAMPOO NI JABÓN DE BAÑO; UN JABÓN LÍQUIDO QUE "ES PARA TODO". INCLUYE DESAYUNO, PERO LOS GUISOS FRÍOS, PAN DURO. BUEN PRECIO, BUENA UBICACIÓN.Genuine Hotels.com guest review
El hotel esta muy céntrico lo cual es excelente porque para moverte en el centro histórico lo puedes hacer caminando y ademas es muy seguro incluso de noche porque queda justo a espaldas del palacio nacional donde hay mucha seguridad en eso esta perfecto ademas de que es económico. Pero el hotel es muy viejo y las habitaciones incomodas camas pequeñas […] y viejas incluso pase una de las noches con mucho frio porque tienen una cobija muy delgada, en la regadera batalle muchísimo porque nunca salio agua tibia era muy caliente o helada pero no tibia y fue muy difícil ducharse fue lo único que no me gusto del lugar, pero de ahí en mas el personal fue muy amable y atento e incluso ellos mismos te venden los tours a los lugares turísticos lo cual se me hizo bien. Esta bien este lugar por la locación y el precio es solo para llegar a dormir. Read moreGenuine Hotels.com guest review
"Excelente servicio de limpieza y amabilidad"
Me pareció muy bueno el servicio. Las habitaciones son cómodas, confortables y acogedoras. Siento que hacen falta contactos en las paredes para poder cargar teléfonos o laptops. De eso en fuera todo nos pareció de maravilla.Genuine Hotels.com guest review
"Cerca del zócalos"
Agradable, muy bien ubicado. Muy bien con el desayuno que ofrecen.Genuine Expedia guest review
"Hotel agradable cerca del Centro historico"
Me gusto por ke se encuentra en el Centro historico y todo esta muy cercasGenuine Expedia guest review
Hyvä hotelli jos arvostaa kekeistä sijaintia ja alhaista hintaa.Genuine Hotels.com guest review
O café da manhã nao eh bom, mas o hotel tem a melhor localização que já fiquei, no centro, perto das principais coisas para se fazer na cidade e do metrô.Genuine Hotels.com guest review
"No se lo deseo ni a mi peor enemigo!!!!"
Tomar en cuenta lo siguiente: Desastre de hotel, con cuartos sumamente pequeños y sin servicios básicos. Nunca sirvió el servicio de cable de televisión y siempre nos decían que lo iban a mandar a arreglar y eso que estuvimos tres días y no lo solucionaron. El desayuno totalmente desagradable. Nunca volvería a ese lugar!!!Genuine Hotels.com guest review
Buen hotel, pero el desayuno es terrible y el personal del restaurante no da los buenos dias ni explica nada sobre el desayuno pero dejan un recado para dejar propinaGenuine Expedia guest review
空港でホテル名を言うと知ってました。ソロカに近く便利です。24時間フロントが開いていて真夜中でもチェックインできました。隣にセブンイレブンがあって酒類も置いています。ただし、7時以降は売ってくれません。Genuine Expedia guest review
"Arreglamos las maletas afuera porque 11"
Nos sacaron a las 11 de la mañana para lo que paga no. Vale la pena no se lo recomiendoGenuine Expedia guest review
"No es lo que Ofrecen!!"
apenas al llegar al hotel te das cuenta que las instalaciones no son de un Hotel 3 Estrellas como ellos se promocionan, parece una pensión de mala muerte... lo ruidos nunca cesan.. y el estilo de instalaciones te hace desconfiar de todo...Genuine Expedia guest review
"un hotel muy práctico"
muy accesible desde el zócalo, solo que los camareros solo estan en la mañana y en la tarde es dificil conseguirlos para hacer limpieza, aparte el ascensor es muy pequeño, pero para viajes rápidos y de negocios me parece muy indicadoGenuine Hotels.com guest review
"No era lo que esperaba, pero pude descansar"
En las imagenes se veia mas grande la habitación y ya en esta, no había paquete de aseo personal, jabon shampo gel etc. Pero pude descansar.Genuine Hotels.com guest review
"Buena Ubicación y Precio Razonable"
Confortable. La habitación estaba limpia, el personal fue amable, y salvo por el ambulantaje pude disfrutar mucho de las calles del centro.Genuine Expedia guest review
"Solo un punto a favor: ubicación Centro Histórico"
1-Nunca pusieron jabón, ni shampoo (de perdido sobresitos de a $5) 2-"Desayuno continental" pésimo 3-Me dejaron como 3 sobresitos para que les dejara propina, tipo que awiwi 4-Sin closet o de perdido donde colgar la ropa 5-Sin clima central, sólo un ventilador ruidoso 6-Mucho ruido en el hotel más aparte el ruido de vendedores de la calle 7-Habitación […] más o menos cómoda 8-Caja de seguridad en la habitación, excelente 9-Ventaja es que está cerca del CHistórico, Metro, Metrobús Read moreGenuine Expedia guest review
"hotel poco agradable cerca del centro del df . muy"
pues solo lo usamos para dormir y tratar de desayunar , la habitacion muy pequenia encerrada y calurosa no tenia conectores para cargar los celulares . elvador muy pequenio y lento solo para dos personas,el desayuno inpuntual y escaso malo.Genuine Expedia guest review
"no lo recomiendo"
solicite la reservacion al hotel amigo zocalo y cuando llegue me mandaron al hostal que esta de la fregada solo me quede por que ya estaba hecho el cargo a la tarjeta y cuando llegue ya era tarde como para ponerme a buscar otro no te dan ni javon....para bañarte pesimo el hostal y al dia siguiente se vencia a las 11:00 am..... por lo que pague y no […] estuve ni un dia completo.... Read moreGenuine Expedia guest review
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