Hotel star rating should only be"1"! Disappointed at the hotel physical condition - it needs a lot work to be done...... Would not recommend hotels.com customers to stay here for the room rate I was charged. One would NOT feel SAFE walking around the area after dusk.Genuine Hotels.com guest review
"Basic, Clean, Affordable Hotel - Central Location"
If you are a budget traveler and want to staff close to government museums and sights this hotel is worth considering. The staff at Amigo Zocalo Hotel were friendly and accommodating, speaking both Spanish and English and giving directions and recommendations. My room and bath were very clean and serviced daily but there was only a glaring overhead […] light bulb for illumination and no side table near the bed. The WiFi was excellent which compensated for the small TV bolted high to the wall. Breakfast on the terrace was simple but adequate. Be sure to bring toiletries, washcloth and hair dryer. The street is closed to vehicles so You will need to walk in from the corner, which was okay with wheeled bags but should be mentioned. However, on checkout, the staff called a private cab and carried bags to the corner. I thought that a closed street would be quieter - but the street vendors loudly hawk their merchandise from early to late. I recommend good earplugs and requesting a room in the back (but not on the interior air shaft which means a stuffy room and echoes from other rooms. The hotel worked okay for me and was worth the Read moreGenuine Expedia guest review
"An OK place to stay in the heart of Mexico City"
The hotel was clean, but it was an older building with all of the problems that entails. The biggest selling point was its proximity to the Zocalo, the Temple Mayor, the Presidential Palace, etc.... and its cheap price. For a few dollars more, you could probably find a nicer place to stay. The bed was not very comfortable.Genuine Hotels.com guest review
"Hotel is decent."
Block away from the metro. It's a great location. Surrounded by historical landmarks. Bed was very stiff and shower only had a REALLY hot or REALLY cold water. I didn't complain because of how cheap it was to stay there. No A/C but most nights were fresh. New towels and sheets everyday. Also they have a washer & dryer at the sister hotel/hostel (6blocks […] away) which was a great advantage because I stayed for more than a week with only 4days worth of clothes. Read moreGenuine Expedia guest review
"Perfect Location in the heart of the city"
My family of three stayed for two weeks. We enjoyed our stay very much. The triple room was modern and exceptionally clean. Since we had plenty of space in our luggage, we decided to bring our own pillows to supplement the one given by the hotel. Their pillows had been washed and were consequently lumpy. The mattrasses were comfortable and we spent […] quite a few evenings researching destinations for the next day using the hotel's wifi. The tv only had one station in English. The fresh air on the roof terrace was great for the complementary breakfasts. My favorite breakfast food was the fruit: cantaloupe, watermelon and papaya. It was neat to see a variety in breakfast choices throughout the two week stay, although some egg dishes had a decidedly Mexican twist. We enjoyed communicating with travelers from many countries there. Read moreGenuine Expedia guest review
The hotel is right in the middle of Mexico city. We walked everywhere and it wasn't difficult to find. The front desk attendants were really helpfully. They also have free breakfast every morning. It isn't the most glamorous but its cheap and in an awesome location.Genuine Hotels.com guest review
The room and the bed was dirty and the water not adjust either to hot or cold. And the phone in the bedroom not working .Genuine Expedia guest review
"bad customer service from the manager"
What upset me most is they only had one blow dryer for all the rooms. I asked for 2days for it,about 4 different times and they didn't have it avail. I came to find out that the same people had it for 3days straight, and when I told them I was sick and couldn't have wet hair and if they could please just have the cleaning service take it back,they said […] no they could not do that. I told them it was not good service to have 1 blow dryer for the whole hotel and allow guests to keep it for 3 days straight,and screw the rest of the paying guests. They have the right to take it out of the room whenever they want. I only wanted it because I was sick and coughing all day and didn't want to get worse. Otherwise I could care less. So they refused to accommodate a sick person who really needed it and let these inconsiderate people keep it. No common sense.. I will never stay here again. Read moreGenuine Hotels.com guest review
"Good location, just opposite to National Palace"
The hotel staff are nice and helpful. The one-day trip to Las Piramides was not bad. But the facility of the hotel is just too poor.Genuine Expedia guest review
I wouldn't recommend that hotel to my worst enemy ,there was no parking it smelled as soon as we walked in the door. It looked so old not goodGenuine Expedia guest review
Hotel Amigo Zocalo has some positives and negatives just as any other hotel. Some of the positives include a great location and cost! It is located to the left of the Cathedral right by the Zocalo which makes it very convenient to walk to the must sight-sees in downtown such as the National Palace, the Cathedral, the Templo Mayor, the flag hoisting […] ceremony in the morning and taking down the flag in the evening. This is a huge plus as commute time is something i always consider when on vacation. The other great thing is that it is very cheap and this is shocking considering it is right next to the Zocalo and I would have thought it would be a lot more expensive! But when you see your room, you realize why it is so inexpensive. The room doesn't have an AC or a fan and so you rely mainly on the outside air which is not that much. Also because your windows are always open for air, it is very noisy but they offer ear plugs. The sheets were washed but they didn't look like it as they had some stains. The hotel doesn't provide any bar soap or body lotion. Instead they provide only shampoo which they consider as a body lotion as well. Personally, I didn't stay much in my room and so the negatives didn't really matter to me! Plus since I was exhausted from all the walking during the day, I had a sound sleep even with all the noise! Hope this helps! Read moreGenuine Hotels.com guest review
"Close to Zocalo and Metro"
Nice hotel with access to good public transportation, very safe area (next to the National Palace), close to markets and lots of street food.Genuine Expedia guest review
"Save your money, go elsewhere"
Stayed here only one night, then left to a much better hotel. Shower only had cold water... and the water only came out in bursts. This hotel should not have a 3 star rating, it should have a 1.2 or 2 at best.Genuine Hotels.com guest review
2 days with out towels, 1 day without hot water had to take shower with cold water, tub dirty for 2 days, toilet issues were not told about discarding toilet paper in wastebasket according to employee trash can in bathroom meant to throw toilet paper in? hotel provide 3 regular hotel bar soaps for 9 day stay? also found note placed on different places […] about leaving tip? Read moreGenuine Expedia guest review
"Colse to main plaza"
Excellent location, however the bath tub was dirty, it my only issue i had.Genuine Expedia guest review
"I had a good time, the food is very tasty."
Everyone in the hotel where very nice, they make you feel welcome.,very helpful. They answer every ??? i had. I love there food Great Taste! Love the view. I will go back to visit. Thank You...Hotel Amigo ZocaloGenuine Expedia guest review
This place was difficult to find. The staff was very helpful. There are rooms with up to 10 co-ed bunks in them. I had a private room, but, there was no A/C in the room, and the way that the rooms are situated around a central stairwell. I could hear every word, everyone said, all night.Genuine Hotels.com guest review
"Basically a hostel..."
While the hotel is conveniently located, it smells a lot inside. Extremely basic room with barely enough space for the bed! Breakfast that was included is ok but you may skip it after a day or two. Govt construction outside our window had a compressor and two jack hammers ripping up the road until 5 am...impossible to sleep! Staff were very nice and […] helpful. This is a hostel. Read moreGenuine Hotels.com guest review
"Fine for a hostel"
This property is in a great location, just a block east of the Cathedral and the Zocalo on a busy shopping street. The hotel itself is very clean, and there is a delightful home-cooked breakfast on the roof with a wonderful view of the city center. The staff was very nice and friendly, and they are doing their best to make the place nice. However, […] the room was basic at best - uncomfortable bed, few toiletries, and ceaseless noise all night. I even requested a room at the back to avoid street noise - but there was machinery making loud noises in the back lightshaft at irregular intervals, and people in adjoining buildings made noise throughout the night. The wifi did not work in my room, and there were other details lacking such as no light switch reachable from the bed and no convenient plugs. At the end of the day, the hotel is basically a hostel. If you're backpacking and can sleep through noise, go for it. Read moreGenuine Expedia guest review
"its not a hotel its a HOSTEL.. its says so outside"
not a hotel... an expensive hostel.Genuine Hotels.com guest review
"Hotel Next to the Zocalo"
Very helpful and knowing staff the first night - the following two days I asked for information that the people in the reception didn´t know - got one totally misleading inf. about the bus to the airport (luckily I went ahead and checked it at the bus stop myself, which saved me from missing the bus the next day !!) (The fact that you buy your ticket/card […] for the bus at the 7/11 store, and NOT at the actual bus stop, as I was told ) I was given a room at the first floor - and it was very noisy, everything happening in the reception would sound in my room. Maybe the rooms further up in the building are less noisy??? Something to do with the accustics - I don´t know..... I only stayed for two nights - I survived.....- and it was a " cheap deal " :-) Read moreGenuine Expedia guest review
"STAY AWAY FROM THIS 'HOTEL' more like a hostal.."
The only plus i would give this HOTELUCHO, is the location.. Right next to el Zocalo and the Cathedral..NO A/C.. in mexico city, it gets very hot during the summer..Continental breakfast?? you better off at MC donald"s.. or plenty of good restaurants around..Overall, pay an extra 20 bucks and you can get a decent hotel.. trust me...Genuine Expedia guest review
"Great location, great staff, extremely helpful"
above and beyond service from the staff, great location, great view.Genuine Expedia guest review
No water in the hot tap. On the sink; a telephone without a connection to service; soap dispenser would not dispense liquid soap; there was hot water in the shower after running several minutes.location in central was good even if the street in front was closed to all but foot traffic during the day; a little noisy until after eleven. The morning desk […] clerk on the 11th was wonderful...helpful, courteous, and cringed when I showed him the telephone had no connector. I will stay there again. Read moreGenuine Hotels.com guest review
"Not as good as expected"
Breakfast is at 8. Didnt tell me 8.30 sundays. Was late for a tour because breakfast was late one day and there were no eggs on offer. For the price I was expecting better in this area. Location very good for walking and covering historical district. Tours excellent. Room noisy until everyone settled down inside for the night. Smoking area had no chair […] or ashtray of use. The alternative was where everyone eats on the roof top! Not good for non smokers. Very noisy by day as you are in the heart of the street sellers of this district. The location however still makes this a good place to stay if you enjoy walking around and checking things out for yourself and it is clean and feels very secure. Read moreGenuine Expedia guest review
"not a three stars hotel."
the hotel location was good. The room lacked a wardrobe so there was no place to hung coats, etc. When asked for some hangers for our heavy coats [to be hanged in the bathroom], we were advised where to buy them. Everything had to go on the floor. However the room was cleaned and towels were supplied daily.Genuine Expedia guest review
"Is this it?"
First the facade of the hotel is different from what is posted on the internet. There's deception right away and of course disappointment or a sense of suspicion as to what more would come as a surprise. Our room has no table to write on nor a closet to hang clothes. Pillow provided is one each for the two single size bed. There is neither an intercom […] for in-house call either to the desk or the service department nor an phone that could be used to call outside. In the bathroom there is no (drinking) glass for gargle purposes. Read moreGenuine Expedia guest review
"Great location for a good price"
We stayed here for 8 nights and the staff were great! The Amigo tour company was excellent and we even got a few free tours because we were staying in the hotel. We also bought a few tours and found that it was cheaper than trying to navigate your way on your own and they had a guide as well! They offered free pickup from the Airport because we were […] staying more than 3 nights. Unfortunately it was a little trouble to get a hold of them from the pay phone but we did and they said to take a cab and they would pay for it because they did not have a car ready. We arrived on October 1st and on the 2nd of October they were expecting a protest/march so our street (the same as the National Palace) was closed to traffic and pedestrians. A few days later they opened it to people but the Zocalo remained closed the entire time due to a teachers strike/protest a few weeks earlier. If not for the closure this is the best location you could have in Mexico City! Steps from the Zocalo and subway (closed while we were there). It is a converted Hostel but each room has it's own bathroom and we never heard a noise form the rooms beside/below or above. However the street noise is very loud! The staff were also very good, they spoke English very well and we never had any issues. Breakfast is included but is very basic...enough to get your day started. Read moreGenuine Expedia guest review
"the worst hotel i have been in my life"
stay away from this hotelGenuine Hotels.com guest review
"Un hotel descuidado y sin higiene"
Honestamente espere un mejor hotel, el cuarto no se encuentra en buenas condiciones, se observa deteriorado, con un fuerte holor a neftalina o a cloro, que irritaba la vista y no tolere más que cinco minutos en la habitación, la colcha en muy malas condiciones higiénicas, no parece que no la han cambiado en mucho tiempo, las almohadas en muy mal estado, […] y como conclusión busque otro hotel, no lo utilice a pesar de haber pagado la noche. Read moreGenuine Hotels.com guest review
"Para dormir esta bien"
Buena ubicación, algo pequeña la habitación pero en general buen servicioGenuine Hotels.com guest review
"Bom custo x benefício"
O bairro é fedido, mas as atrações estão lá. O hotel é barato e muito simples, mas aceitável.Genuine Hotels.com guest review
"Bom custo x benefício"
Bom preço e ótima localização são os únicos itens que se salvam nesse hotel.Genuine Hotels.com guest review
Buena ubicación y buen servicio.Genuine Hotels.com guest review
Lo que no me gusto fue el desperdicio de agua al esperar a que salga el agua caliente al momento de bañarmeGenuine Hotels.com guest review
"Ok hotel with central but noisy location."
The let us check in before 3 p.m. because our room was ready which was nice after a long flight. There was a problem with the plummings in our room and the smell was really bad so they change us to a better room with bigger bed. The street is very loud and there is noice from early morning until late evening. The location is very central tough, next […] to Zocalo, Cathedral and Templo Mayor. They serve breakfast up at the terrace. The terrace has nice view but the breakfast was just ok. Read moreGenuine Hotels.com guest review
Muy bien cerca de todo y muy amablesGenuine Hotels.com guest review
"Dålig standard. Bra läge på "hotellet"."
Helt ok service. Städningen var inte bra även fast vi lämnade mycket med dricks. Frukosten var samma varje dag och man sitter ute på takterrassen och äter så det var väldigt kallt. Men perfekt läge då man kan gå runt hela centrum!!Genuine Hotels.com guest review
"Eine Gefängniszelle ist luxuriöser"
Die von Ihnen gezeigten Fotos täuschen über den tatsächlichen Zustand des Zimmers hinweg, Mein Zimmer hatte weder Tisch, Stuhl noch Schrank. Nicht einmal ein Kleiderhaken war vorhanden. Lediglich ein Doppelbett und einige mit Schubladen versehene, grau angestrichene Holzkisten waren dort. Allerdings gab es einen Fernseher. Die Badewanne war schmuddelich […] und innerhalb von 6 Tagen wurde das Handtuch ein einziges Mal gewechselt. Meine Frage an der Rezeption, ob ich denn wenigstens einen Stuhl haben könnte, wurde verneint. Wenn ich Ihnen - was mein größter Fehler war - nicht bereits im Vorfeld den Aufenthalt gezahlt hätte, hätte ich dieses Hotel söfort verlassen. Mir ist schleierhaft, wie Sie diesem Laden drei Sterne geben konnte. Natürlich ist es von Ihrer Seite aus nicht gelogen, wenn Sie die die Möbelierung als "individuell" bezeichnen. Ein Nichts kann auch "individuell" sein. Jedenfalls: NIEMALS WIEDER WERDE ICH DORTHIN ZURÜCKKEHREN1 Read moreGenuine Expedia guest review
Buen hotel por el precio un poco ruidoso pero bueno para conocer el centro historico o hacer compras y un desayuno correctoGenuine Hotels.com guest review
Es el peor hotel en que he estado, sucio, asqueroso y muy ruidoso, no lo recomiendo, de verdad es un asco !!!!Genuine Hotels.com guest review
Únicamente el desayuno no me pareció adecuadoGenuine Hotels.com guest review
三ツ星で、タオルとチャンネル持ち込みってめずらしい、最初から割引後の値段設定のホテルなら納得ですが、あえて、お得間のある半額近いキャンペーンは、こちらもそれなりの期待をしてしまうので、サービスが無しに近いと残念感がよりましてしまう。女性にはちょっと、、観光にはあまりむかないホテルかもしれないが、従業員の方達は親切なので、仕事の方などには悪くないんじゃないかな。Genuine Expedia guest review
"Hotel à deux pas du Zocalo"
Points positifs : - l'hôtel est situé à quelques mètres du Zocalo - le personnel est très aimable. - Différentes options de visites guidées sont proposées à l'hôtel. - L 'aspect sécurisant du quartier (présence policière liée à la proximité avec le palais du gouvernement) - la salle détente de l'hôtel (tv , pc , magazines) - le prix - la vue sur les […] toits de la ville depuis la terrasse au dernier étage Points négatifs: - conséquence du premier point évoqué ci dessus,le quartier est assez bruyant. - Les chambres sont tristounettes. - le petit déjeuner Read moreGenuine Expedia guest review
ALGO DE RUIDO, NO ES SILENCIOSO. NO OFRECEN SHAMPOO NI JABÓN DE BAÑO; UN JABÓN LÍQUIDO QUE "ES PARA TODO". INCLUYE DESAYUNO, PERO LOS GUISOS FRÍOS, PAN DURO. BUEN PRECIO, BUENA UBICACIÓN.Genuine Hotels.com guest review
El hotel esta muy céntrico lo cual es excelente porque para moverte en el centro histórico lo puedes hacer caminando y ademas es muy seguro incluso de noche porque queda justo a espaldas del palacio nacional donde hay mucha seguridad en eso esta perfecto ademas de que es económico. Pero el hotel es muy viejo y las habitaciones incomodas camas pequeñas […] y viejas incluso pase una de las noches con mucho frio porque tienen una cobija muy delgada, en la regadera batalle muchísimo porque nunca salio agua tibia era muy caliente o helada pero no tibia y fue muy difícil ducharse fue lo único que no me gusto del lugar, pero de ahí en mas el personal fue muy amable y atento e incluso ellos mismos te venden los tours a los lugares turísticos lo cual se me hizo bien. Esta bien este lugar por la locación y el precio es solo para llegar a dormir. Read moreGenuine Hotels.com guest review
"centrico y economico"
No me agrado la idea de llegar al hotel y que me movieran a otro de la misma cadena, yo cansada del viaje y despues tener que caminar con maletas unas 5 calles, la foto que muestran no es como en realidad es, esa foto me imagino es de cuando estaban mejores las instalaciones, el personal agradable y servicial, si buscas algo economico, centrico y solo […] para pasar la noche sin importar tanto el estado de las instalaciones pero eso si, limpio si estaba, se los recomiendo, si buscan algo en una zona mejor y con mejores instalaciones no es su hotel. Read moreGenuine Expedia guest review
"Excelente servicio de limpieza y amabilidad"
Me pareció muy bueno el servicio. Las habitaciones son cómodas, confortables y acogedoras. Siento que hacen falta contactos en las paredes para poder cargar teléfonos o laptops. De eso en fuera todo nos pareció de maravilla.Genuine Hotels.com guest review
"Cerca del zócalos"
Agradable, muy bien ubicado. Muy bien con el desayuno que ofrecen.Genuine Expedia guest review
"Hotel agradable cerca del Centro historico"
Me gusto por ke se encuentra en el Centro historico y todo esta muy cercasGenuine Expedia guest review
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