All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
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Moneda 8,Downtown, Mexico City, DF, 06060, Mexico, ‏‎800-491-6126
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2.9 / 5Fair

Score breakdown (from 120 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.4
  • Comfort
    2.6
  • Condition
    2.7
  • Neighborhood
    3.7
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3.0 / 5Good
"Not a confortable place to stay"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The staff was very attentive but the hotel facilities were terrible. The safe didn't work. The bed was uncomfortable. The bathtub didn't look clean though the room was clean. Every time someone opened the front door you could hear it so you cannot sleep well. The good thing is the location close to the metro. Good for someone who just want a place to sleep in.
Genuine Expedia guest review
Other trip Mar 24, 2015
g
US
5.0 / 5Outstanding
"Nice and warm hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel staff and room were very nice good breakfast overall Very nice.
Genuine Expedia guest review
Other trip Feb 13, 2015
A Traveler
US
1.0 / 5Poor
"You get what you pay for"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Drab, cramped, very noisy inside, industrial grey everywhere. Not a pleasant place by any stretch of the imagination nor a relaxing place to get away from the crowds. We checked out early and went to a different hotel. If you decide to risk it, don't pay in advance, go see the place and make sure you know what you are getting yourself into. The central location is supposed to part of the draw, but there are literally hundreds of much better budget hotels within a 5 minute walk to the Zocalo.
Genuine Expedia guest review
Other trip Jan 20, 2015
Laura
US
3.0 / 5Good
"Where is the hot water?"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Awkward elevator. small but clean room. Limited television. Hardest bed ever. Cramped bathroom and no hot water.
Genuine Expedia guest review
Other trip Jan 9, 2015
David
US
3.0 / 5Good
"Acceptable or one or two nights, close to Zócalo"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is acceptable, for the sleep time only, no to rest progress. I think the hotel is adequate for couple or everyone guest in transit.
Genuine Expedia guest review
Other trip Dec 21, 2014
José
US
1.0 / 5Poor
"MX zocaloco"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Hotel star rating should only be"1"! Disappointed at the hotel physical condition - it needs a lot work to be done...... Would not recommend hotels.com customers to stay here for the room rate I was charged. One would NOT feel SAFE walking around the area after dusk.
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Nothing as seen on pictures, taxis can even make it inside to drop you off you have to walk to the hotel. Not a good experience in this hotel staff where nice but hotel DONT deserve a 3 star...
Genuine Expedia guest review
Other trip Dec 2, 2014
Joker
US
3.0 / 5Good
"Basic, Clean, Affordable Hotel - Central Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
If you are a budget traveler and want to staff close to government museums and sights this hotel is worth considering. The staff at Amigo Zocalo Hotel were friendly and accommodating, speaking both Spanish and English and giving directions and recommendations. My room and bath were very clean and serviced daily but there was only a glaring overhead light bulb for illumination and no side table near the bed. The WiFi was excellent which compensated for the small TV bolted high to the wall. Breakfast on the terrace was simple but adequate. Be sure to bring toiletries, washcloth and hair dryer. The street is closed to vehicles so You will need to walk in from the corner, which was okay with wheeled bags but should be mentioned. However, on checkout, the staff called a private cab and carried bags to the corner. I thought that a closed street would be quieter - but the street vendors loudly hawk their merchandise from early to late. I recommend good earplugs and requesting a room in the back (but not on the interior air shaft which means a stuffy room and echoes from other rooms. The hotel worked okay for me and was worth the
Genuine Expedia guest review
Other trip Nov 20, 2014
Diane
US
3.0 / 5Good
"An OK place to stay in the heart of Mexico City"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was clean, but it was an older building with all of the problems that entails. The biggest selling point was its proximity to the Zocalo, the Temple Mayor, the Presidential Palace, etc.... and its cheap price. For a few dollars more, you could probably find a nicer place to stay. The bed was not very comfortable.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Loyd
US
3.0 / 5Good
"Hotel is decent."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Block away from the metro. It's a great location. Surrounded by historical landmarks. Bed was very stiff and shower only had a REALLY hot or REALLY cold water. I didn't complain because of how cheap it was to stay there. No A/C but most nights were fresh. New towels and sheets everyday. Also they have a washer & dryer at the sister hotel/hostel (6blocks away) which was a great advantage because I stayed for more than a week with only 4days worth of clothes.
Genuine Expedia guest review
Other trip Jul 17, 2014
norma
US
4.0 / 5Excellent
"Perfect Location in the heart of the city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My family of three stayed for two weeks. We enjoyed our stay very much. The triple room was modern and exceptionally clean. Since we had plenty of space in our luggage, we decided to bring our own pillows to supplement the one given by the hotel. Their pillows had been washed and were consequently lumpy. The mattrasses were comfortable and we spent quite a few evenings researching destinations for the next day using the hotel's wifi. The tv only had one station in English. The fresh air on the roof terrace was great for the complementary breakfasts. My favorite breakfast food was the fruit: cantaloupe, watermelon and papaya. It was neat to see a variety in breakfast choices throughout the two week stay, although some egg dishes had a decidedly Mexican twist. We enjoyed communicating with travelers from many countries there.
Genuine Expedia guest review
Other trip Jun 18, 2014
HIldegard
US
4.0 / 5Excellent
"great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is right in the middle of Mexico city. We walked everywhere and it wasn't difficult to find. The front desk attendants were really helpfully. They also have free breakfast every morning. It isn't the most glamorous but its cheap and in an awesome location.
Genuine Hotels.com guest review
2 night trip May 27, 2014
Danni
US
1.0 / 5Poor
"Bad experienced."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The room and the bed was dirty and the water not adjust either to hot or cold. And the phone in the bedroom not working .
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
US
1.0 / 5Poor
"bad customer service from the manager"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
What upset me most is they only had one blow dryer for all the rooms. I asked for 2days for it,about 4 different times and they didn't have it avail. I came to find out that the same people had it for 3days straight, and when I told them I was sick and couldn't have wet hair and if they could please just have the cleaning service take it back,they said no they could not do that. I told them it was not good service to have 1 blow dryer for the whole hotel and allow guests to keep it for 3 days straight,and screw the rest of the paying guests. They have the right to take it out of the room whenever they want. I only wanted it because I was sick and coughing all day and didn't want to get worse. Otherwise I could care less. So they refused to accommodate a sick person who really needed it and let these inconsiderate people keep it. No common sense.. I will never stay here again.
Genuine Hotels.com guest review
2 night trip Mar 20, 2014
A Traveler
US
3.0 / 5Good
"Good location, just opposite to National Palace"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel staff are nice and helpful. The one-day trip to Las Piramides was not bad. But the facility of the hotel is just too poor.
Genuine Expedia guest review
Other trip Apr 7, 2014
Vickie
US
1.0 / 5Poor
"Not good"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I wouldn't recommend that hotel to my worst enemy ,there was no parking it smelled as soon as we walked in the door. It looked so old not good
Genuine Expedia guest review
Other trip Apr 3, 2014
A Traveler
US
2.0 / 5Fair
"Great location!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel Amigo Zocalo has some positives and negatives just as any other hotel. Some of the positives include a great location and cost! It is located to the left of the Cathedral right by the Zocalo which makes it very convenient to walk to the must sight-sees in downtown such as the National Palace, the Cathedral, the Templo Mayor, the flag hoisting ceremony in the morning and taking down the flag in the evening. This is a huge plus as commute time is something i always consider when on vacation. The other great thing is that it is very cheap and this is shocking considering it is right next to the Zocalo and I would have thought it would be a lot more expensive! But when you see your room, you realize why it is so inexpensive. The room doesn't have an AC or a fan and so you rely mainly on the outside air which is not that much. Also because your windows are always open for air, it is very noisy but they offer ear plugs. The sheets were washed but they didn't look like it as they had some stains. The hotel doesn't provide any bar soap or body lotion. Instead they provide only shampoo which they consider as a body lotion as well. Personally, I didn't stay much in my room and so the negatives didn't really matter to me! Plus since I was exhausted from all the walking during the day, I had a sound sleep even with all the noise! Hope this helps!
Genuine Hotels.com guest review
3 night trip Mar 23, 2014
Shlok
US
4.0 / 5Excellent
"Close to Zocalo and Metro"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel with access to good public transportation, very safe area (next to the National Palace), close to markets and lots of street food.
Genuine Expedia guest review
Other trip Mar 29, 2014
A Traveler
US
1.0 / 5Poor
"Save your money, go elsewhere"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Stayed here only one night, then left to a much better hotel. Shower only had cold water... and the water only came out in bursts. This hotel should not have a 3 star rating, it should have a 1.2 or 2 at best.
Genuine Hotels.com guest review
1 night trip Feb 6, 2014
Manar
US
2.0 / 5Fair
"great location"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
2 days with out towels, 1 day without hot water had to take shower with cold water, tub dirty for 2 days, toilet issues were not told about discarding toilet paper in wastebasket according to employee trash can in bathroom meant to throw toilet paper in? hotel provide 3 regular hotel bar soaps for 9 day stay? also found note placed on different places about leaving tip?
Genuine Expedia guest review
Other trip Nov 18, 2013
Mema
US
5.0 / 5Outstanding
"Colse to main plaza"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location, however the bath tub was dirty, it my only issue i had.
Genuine Expedia guest review
Other trip Sep 13, 2013
sam
US
4.0 / 5Excellent
"I had a good time, the food is very tasty."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Everyone in the hotel where very nice, they make you feel welcome.,very helpful. They answer every ??? i had. I love there food Great Taste! Love the view. I will go back to visit. Thank You...Hotel Amigo Zocalo
Genuine Expedia guest review
Other trip Aug 13, 2013
A Traveler
US
2.0 / 5Fair
"No A/C"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
This place was difficult to find. The staff was very helpful. There are rooms with up to 10 co-ed bunks in them. I had a private room, but, there was no A/C in the room, and the way that the rooms are situated around a central stairwell. I could hear every word, everyone said, all night.
Genuine Hotels.com guest review
1 night trip Jul 19, 2013
Mark
US
2.0 / 5Fair
"Basically a hostel..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
While the hotel is conveniently located, it smells a lot inside. Extremely basic room with barely enough space for the bed! Breakfast that was included is ok but you may skip it after a day or two. Govt construction outside our window had a compressor and two jack hammers ripping up the road until 5 am...impossible to sleep! Staff were very nice and helpful. This is a hostel.
Genuine Hotels.com guest review
6 night trip with friends Jul 16, 2013
Phil
US
2.0 / 5Fair
"Fine for a hostel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
This property is in a great location, just a block east of the Cathedral and the Zocalo on a busy shopping street. The hotel itself is very clean, and there is a delightful home-cooked breakfast on the roof with a wonderful view of the city center. The staff was very nice and friendly, and they are doing their best to make the place nice. However, the room was basic at best - uncomfortable bed, few toiletries, and ceaseless noise all night. I even requested a room at the back to avoid street noise - but there was machinery making loud noises in the back lightshaft at irregular intervals, and people in adjoining buildings made noise throughout the night. The wifi did not work in my room, and there were other details lacking such as no light switch reachable from the bed and no convenient plugs. At the end of the day, the hotel is basically a hostel. If you're backpacking and can sleep through noise, go for it.
Genuine Expedia guest review
Other trip Jul 25, 2013
Drew
US
1.0 / 5Poor
"its not a hotel its a HOSTEL.. its says so outside"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
not a hotel... an expensive hostel.
Genuine Hotels.com guest review
2 night trip Jul 12, 2013
A Traveler
US
3.0 / 5Good
"Hotel Next to the Zocalo"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Very helpful and knowing staff the first night - the following two days I asked for information that the people in the reception didn´t know - got one totally misleading inf. about the bus to the airport (luckily I went ahead and checked it at the bus stop myself, which saved me from missing the bus the next day !!) (The fact that you buy your ticket/card for the bus at the 7/11 store, and NOT at the actual bus stop, as I was told ) I was given a room at the first floor - and it was very noisy, everything happening in the reception would sound in my room. Maybe the rooms further up in the building are less noisy??? Something to do with the accustics - I don´t know..... I only stayed for two nights - I survived.....- and it was a " cheap deal " :-)
Genuine Expedia guest review
Other trip Jun 11, 2013
Mille
US
1.0 / 5Poor
"STAY AWAY FROM THIS 'HOTEL' more like a hostal.."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The only plus i would give this HOTELUCHO, is the location.. Right next to el Zocalo and the Cathedral..NO A/C.. in mexico city, it gets very hot during the summer..Continental breakfast?? you better off at MC donald"s.. or plenty of good restaurants around..Overall, pay an extra 20 bucks and you can get a decent hotel.. trust me...
Genuine Expedia guest review
Other trip May 24, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location, great staff, extremely helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
above and beyond service from the staff, great location, great view.
Genuine Expedia guest review
Other trip May 6, 2013
Incomparables
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"LOW-CLASS and UNTRUSTFUL"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Checking-in was like one of those just released prison Motels for patrol inmates that´s set up by the patrol officers. The front desk clerk was telling me that my reservation was only for me and my family are not able to come up with me. Then after the reservation was settled I was given "one" key-card, "three" bath towels, and "three" breakfast tickets, and I felt he was treating me like "LOW-CLASS" people, and kids at "DAY-CARE". Then he told us about check-out time and how we´ll be charge a full day one-minute after, like a threat for low-class people or some criminal. And there´s one more, yeah more to this check-in; then he told me it was "MY" responsibility to print out the reservation from Hotels.com for they´re records. Then the room! It looked like a room for a prison-inmate´s solicitor room. Color of gray and white, the room was no décor and beds right up against the wall. The bath smelt of damp wet wood of outside, not good. The room did have a TV and a fan. The other front desk clerks was more helpful and friendlier. But in the end I wished I restayed at Hostel Timpo Mayor. Hostel 3/10. Service 2/10. Location 9/10
Genuine Hotels.com guest review
1 night family trip Jun 6, 2015
Robert
MX
3.0 / 5Good
"Think twice!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
No water in the hot tap. On the sink; a telephone without a connection to service; soap dispenser would not dispense liquid soap; there was hot water in the shower after running several minutes.location in central was good even if the street in front was closed to all but foot traffic during the day; a little noisy until after eleven. The morning desk clerk on the 11th was wonderful...helpful, courteous, and cringed when I showed him the telephone had no connector. I will stay there again.
Genuine Hotels.com guest review
1 night trip Feb 11, 2015
Carol
MX
2.0 / 5Fair
"Not as good as expected"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Breakfast is at 8. Didnt tell me 8.30 sundays. Was late for a tour because breakfast was late one day and there were no eggs on offer. For the price I was expecting better in this area. Location very good for walking and covering historical district. Tours excellent. Room noisy until everyone settled down inside for the night. Smoking area had no chair or ashtray of use. The alternative was where everyone eats on the roof top! Not good for non smokers. Very noisy by day as you are in the heart of the street sellers of this district. The location however still makes this a good place to stay if you enjoy walking around and checking things out for yourself and it is clean and feels very secure.
Genuine Expedia guest review
Other trip Jun 1, 2014
jen
AU
2.0 / 5Fair
"not a three stars hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
the hotel location was good. The room lacked a wardrobe so there was no place to hung coats, etc. When asked for some hangers for our heavy coats [to be hanged in the bathroom], we were advised where to buy them. Everything had to go on the floor. However the room was cleaned and towels were supplied daily.
Genuine Expedia guest review
Other trip Mar 14, 2014
afra
CA
2.0 / 5Fair
"Is this it?"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
First the facade of the hotel is different from what is posted on the internet. There's deception right away and of course disappointment or a sense of suspicion as to what more would come as a surprise. Our room has no table to write on nor a closet to hang clothes. Pillow provided is one each for the two single size bed. There is neither an intercom for in-house call either to the desk or the service department nor an phone that could be used to call outside. In the bathroom there is no (drinking) glass for gargle purposes.
Genuine Expedia guest review
Other trip Feb 1, 2014
Jim Rene
CA
4.0 / 5Excellent
"Great location for a good price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here for 8 nights and the staff were great! The Amigo tour company was excellent and we even got a few free tours because we were staying in the hotel. We also bought a few tours and found that it was cheaper than trying to navigate your way on your own and they had a guide as well! They offered free pickup from the Airport because we were staying more than 3 nights. Unfortunately it was a little trouble to get a hold of them from the pay phone but we did and they said to take a cab and they would pay for it because they did not have a car ready. We arrived on October 1st and on the 2nd of October they were expecting a protest/march so our street (the same as the National Palace) was closed to traffic and pedestrians. A few days later they opened it to people but the Zocalo remained closed the entire time due to a teachers strike/protest a few weeks earlier. If not for the closure this is the best location you could have in Mexico City! Steps from the Zocalo and subway (closed while we were there). It is a converted Hostel but each room has it's own bathroom and we never heard a noise form the rooms beside/below or above. However the street noise is very loud! The staff were also very good, they spoke English very well and we never had any issues. Breakfast is included but is very basic...enough to get your day started.
Genuine Expedia guest review
Other trip Oct 21, 2013
Gwen
CA
1.0 / 5Poor
"the worst hotel i have been in my life"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
stay away from this hotel
Genuine Hotels.com guest review
21 night trip Sep 22, 2013
costumer
IE

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Zocalo"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Basico, simple, sin lujos, con wifi gratuito en la habitacion, la cual es muy limpia y la excelente ubicacion.
Genuine Hotels.com guest review
3 night family trip May 14, 2015
Fernando
AR
3.0 / 5Good
"Centrico, Cómodo"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Volvería a hospedarme allí, la atención fué buena, además de que está cerca de varios sitios importantes.
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2015
DIANA
MX
5.0 / 5Outstanding
"Excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente atención. Muy buena ubicación. Muy recomendable. Gracias por la amabilidad y cordialidad.
Genuine Hotels.com guest review
6 night romance trip May 15, 2015
A Traveler
AR
2.0 / 5Fair
"busque otra opcion de hotel.muy muy regular"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
no me gusto . No lo volveria a tomar para unas vacaciones. Se encuentran hoteles cerca con mejores instalaciones y servicios y al mismo precio.
Genuine Hotels.com guest review
9 night romance trip May 1, 2015
lorena del pilar
CO
3.0 / 5Good
"Estancia en Amiho Zócalo"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
El trato excelente tanto en recepción como los encargados del desayuno. Muy bien ubicado a sólo pasos del zócalo. Las habitaciones sencillas pero con una limpieza óptima.
Genuine Hotels.com guest review
7 night family trip Apr 30, 2015
Ana
VE
1.0 / 5Poor
"Pesimo"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Pésima atención al cliente, habitaciones incomodas y comida mala. Es caro para el servicio que ofrece.
Genuine Hotels.com guest review
2 night romance trip Jan 10, 2015
A Traveler
MX
3.0 / 5Good
"Zocalo Amigo"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
El hotel está muy céntrico ya que queda a 1 cuadra de la Plaza Zócalo y del centro. Debajo del mismo hay un Oxxo que está abierto 24h (tienda donde venden víveres, agua, café y comida preempacada-Punto a favor). En general las condiciones del hotel son buenas sobre todo costo-beneficio, súper solidario. No me gusta criticar la comida, pero la del hotel deja mucho que desear. En conclusión: Excelente ubicación-costo solidario.
Genuine Hotels.com guest review
2 night romance trip Feb 24, 2015
Angelica
VE
1.0 / 5Poor
"Un hotel descuidado y sin higiene"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Honestamente espere un mejor hotel, el cuarto no se encuentra en buenas condiciones, se observa deteriorado, con un fuerte holor a neftalina o a cloro, que irritaba la vista y no tolere más que cinco minutos en la habitación, la colcha en muy malas condiciones higiénicas, no parece que no la han cambiado en mucho tiempo, las almohadas en muy mal estado, y como conclusión busque otro hotel, no lo utilice a pesar de haber pagado la noche.
Genuine Hotels.com guest review
1 night business trip Feb 20, 2015
Marina
MX
3.0 / 5Good
"Para dormir esta bien"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Buena ubicación, algo pequeña la habitación pero en general buen servicio
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
A Traveler
MX
2.0 / 5Fair
"Bom custo x benefício"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
O bairro é fedido, mas as atrações estão lá. O hotel é barato e muito simples, mas aceitável.
Genuine Hotels.com guest review
1 night family trip Jan 16, 2015
Alessandro
BR
2.0 / 5Fair
"Bom custo x benefício"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Bom preço e ótima localização são os únicos itens que se salvam nesse hotel.
Genuine Hotels.com guest review
3 night family trip Jan 20, 2015
Alessandro
BR
4.0 / 5Excellent
"Es bueno"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Buena ubicación y buen servicio.
Genuine Hotels.com guest review
1 night romance trip Jan 5, 2015
Silverio
MX
3.0 / 5Good
"amigo zocalo"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Lo que no me gusto fue el desperdicio de agua al esperar a que salga el agua caliente al momento de bañarme
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
Jesus
MX
3.0 / 5Good
"Ok hotel with central but noisy location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The let us check in before 3 p.m. because our room was ready which was nice after a long flight. There was a problem with the plummings in our room and the smell was really bad so they change us to a better room with bigger bed. The street is very loud and there is noice from early morning until late evening. The location is very central tough, next to Zocalo, Cathedral and Templo Mayor. They serve breakfast up at the terrace. The terrace has nice view but the breakfast was just ok.
Genuine Hotels.com guest review
1 night romance trip Dec 22, 2014
Hanna
FI
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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