Had a problem with the front desk guy at nearly 2AM, but other than that a good place to stay.Genuine Hotels.com guest review
"Perfect location for shopping and eating"
I loved my stay- the room was great and the price was terrific. I will definitely stay at this hotel again when in this area.Genuine Hotels.com guest review
"Convenient to places we visited"
Our stay was very relaxing. Staff was friendly and accommodating. The room was spotless and comfortable. After a full day of travel, we especially enjoyed getting a glass of wine from the bar. I would definitely stay at the Residence Inn again.Genuine Hotels.com guest review
"solid hotel altogether i enjoyed my stay"
it was real relaxing.. not too many complaints except the room service is a bit pushy.Genuine Hotels.com guest review
The hotel itself was great. However I was charged twice for our stay and a week later am still attempting to get the issue resolved. Super friendly staff just seemed uneducated in the accounting side of the hotel business.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Clean, modern hotel with friendly staff."
03/02/14 Amy D Outer Banks, NC
Stayed here on a one night business trip. Check in was a breeze. Room was spacious, clean, modern and well stocked. Bed was very comfortable and shower was hot, fast and had great pressure. Bathroom was large and enough room to spread out. The added plus of a full size kitchen that I really didn't use but would if I stayed longer than one night. It was very nice to have a full size coffee maker and real coffee mugs. Very quiet location, kind of off the beaten path behind the hospital so you cannot walk to any restaurants but overall, would definitely stay there again if in Greenville.
"Nicest hotel in Greenville New property with large rooms"
01/26/14 joan3boys Virginia Beach, Virginia
I stay in Greenville a lot and flip flop between the Hampton Inn and Hilton. This hotel is so much nicer it is new with modern and bright furnishings. The other hotels have gotten dated and dreary. I am in the smallest room at RI and it is twice the size of rooms in the other hotels and has a full kitchen. Cons: staff at other Hilton properties are much nicer and accommodating. Breakfast was fine here at the RI except the area is poorly planned with one waffle maker causing a line of 5 guests waiting and blocking access to other foods and drinks the entire time we were down for breakfast. My son who loves waffles decided not to wait. They truly need to get another waffle maker and move them out of the way. This was on a very slow morning. Location- I much prefer the location of the Hilton propertied being close to restaurants, shopping and the stadiums. This property is in the medical district and not far from downtown. Was not here for evening socials which appear to happen 2 or 3 weeknights but they have a bar set up for them, but not open for guests to purchase drinks at other times. It would be a great plus to be able to purchase a drink in the evening one thing I like about the Hilton. Hampton Inn's managers social is Mon-Wed. This property physically is really the best and with a few changes they could be overall incredible.
"Nice, Modern& Clean"
10/23/13 Mtlgal2000 Montreal, Canada
Nice hotel and the rooms are clean and spacious. The only thing I would thing that bothered me is during breakfast, there were sometimes not enough utensils or dishes missing. Wanted to have cereal but no spoons available or on another day wanted oatmeal but no bowl. Took awhile for someone to show up in the kitchen to ask for missing items. Minor things but did not hinder the overall good experience.
"Dinner with my granddaughter!"
10/13/13 Dottimann Spring Lake
On our way to spending a week at Emerald Isle, NC, we stopped to take my granddaughter, who goes to ECU, to dinner. We stayed at the new Residence Inn in Greenville, NC and were pleasantly surprised at how nice the hotel and rooms were. We had never stayed at a Residence Inn and did not expect to have a living room, kitchen and bedroom. The breakfast the following morning was very nice, with a mix of hot and cold foods. The eating area was very large and nice. If in the area, I would definitely stay again.
"Nice Hotel but Horrible Food"
10/06/13 1Bronzegoddess Edgewater, New Jersey
The hotel was brand spanking new and very chic. The staff was very pleasant and helpful. The lobby had a computer with a printer and a great fireplace. There is also a chic area to chill out. The only negative was the food, it was horrific. The first morning there were grits that were not cooked. The second morning there were eggs that were tasteless and rubbery. I believe if the hotel were to retrain the cooks and serve better food this hotel will be a ten. Unfortunately, I can't stay at a hotel where breakfast is included but inedible. Other than the bad food nice place to stay but I think they could use some security as well. I did see some strange random fellow walking around and he looked like an addict.
"Nice Hotel, But"
08/27/13 Renzo10019 New York City, New York
Residence Inn by Marriott is one of the best hotels to stay at. I always stay at the Hilton Greenville, but was going to give this hotel a try. The staff at the desk was very nice.The only dislike was the Am breakfast Staff and overnight manager.He was very unpleasant. Overall highly recommend anyone to stay here if they are coming to the area for an overnight trip only.
08/24/13 143143 Atlanta
This property just opened a few weeks before my stay. Check in was efficient and pleasant. My room was modern and had a nice loft/studio feel to it. Kitchen area is a plus if you are staying for more than a couple nights, and nice to have the fridge to keep drinks cold. Bed Linens were very nice as well as towels etc. A negative was my room was directly over a lit exterior entry way so it was like I was sleeping on a light bulb. Another downer was that when I went to make coffee in the morning, there was a old moldy coffee filter pack in it. The lobby area/sitting area is odd. The table are small and I could barely fit my lap top and coffee on it. The interior design is trying to be too modern versus efficient. There were a lot of children running around, including 2 that stayed on the computer to print boarding passes for at least 45 minutes. I thought the hotel staff should recommended to the parents that it is not for children to surf facebook and play games. The janitorial staff was far from transparent and they were practically vacuuming under my feet when I was trying to get work done. There was a complimentary breakfast, but I did not have any of it. Front desk was very helpful when I needed directions etc. I would stay here again but for some reason the brand new aspect of it is not an overwhelming upside of the property. Oh, lastly, I thought parking was not so great. Limited places to eat in the area that are not old chains from the 1980's. I gave cleanliness a Poor because the moldy coffee filter was unacceptable.
"I am using this hotel as a standard to compare others from now on."
I had such a delightful stay at this hotel. I ran into an issue with the rates and it was corrected with a smile. All the staff I encountered were very friendly and offering to help. I would recommend this hotel to anyone visiting the Greenville area.
"Why we stay at Residence Inn"
08/16/13 pecogg Canyon, Texas
Brand new Residence Inn opened the day after I was scheduled to arrive in town. Had reservations for the date of my arrival but, two weeks prior, they had to modify, as the hotel would be a day late in opening. Property very nice and very clean - should be, for the first day of business. Still various tradesman putting final touches on the place when we arrived. Check in went quickly despite several youths' baseball teams having arrived for a tournament. Staff inviting and friendly. Room was far more than we expected, well appointed, and clean! Good decor, a flat panel in each room, and cold A/C. Even with all the baggage we lugged halfway across the country, the rooms were spacious, once it was stowed. A couple of minor issues were noted (contractor had failed to connect a couple of things to the wall, and the icemaker would not work for some reason). Overall, we were very satisfied with the room. The pool was nice and clean as well, although a little small for the property size. That seems to be a trend I am noticing. Used the pool quite a bit as we had kids with us, and grilled hamburgers one night, on the patio's gas grille. Again, very nice staying at a property where you can do that. Breakfast service was decent - RIs serve full breakfasts in the mornings and here they had a good selection. Would definitely stay here again when visiting in the future. All of the above is my opinion, based on my observations. Your mileage may vary!
08/15/13 Jennifer T Wilmington, NC
Food and receptionist were outstanding but.... I don't think I have ever had the displeasure of staying in a nastier hotel in my life. I mean a Residence Inn by Marriott should be one of the best hotels to stay in; however, this one falls way down to the bottom. The entrance floors were covered in dirt and grass clippings. It looked as though they had not seen a vacuum in a long time. I was shocked at the room condition as I thought initially maybe a lot of children had been running in and out but not true. Our room floors were just as nasty. The bed linens; however, were very nice and very clean but the floors were just as bad as entrance, steps and hallway. The only thing I can say is, they definitely need a new vacuum and maybe even a new cleaning staff. I have stayed in a lot of Residence Inns but never in this one again. it was just too nasty.
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