All hotels in Seminyak, Indonesia
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereJl. Raya Basangkasa Gg. Ratu No 4, Seminyak, Bali, 80361, Indonesia, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 7 reviews)

Average rating for:

  • Cleanliness
    3.0
  • Service
    4.3
  • Comfort
    3.6
  • Condition
    3.0
  • Neighborhood
    2.7

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Excellent location for private villas."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
When we turned up at the reception they didn't have any record of our booking despite booking through Expedia. After some negotiation they eventually let us stay but upgraded us to a 5 bedroom villa with private pool (we only booked a 1 bed villa)! Augustine was the guy and he was extremely helpful. The villa was awesome! Huge pool and all of the facilities you would expect, it was great! There were some areas of the villa that needed fixing/refurbishing but we weren't going to complain considering what they had done for us. It's in a perfect location right in Seminyak and we would absolutely recommend staying here to anyone.
Genuine Expedia guest review
Other trip Feb 12, 2015
Ben
GB
2.0 / 5Fair
"Villas need maintenance"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
2 rooms aircon are not cold enough. TV cannot be watch because of signal problems. Told the hotel staff, they managed to repair one of the aircon but TV was not solve for the days we stayed. Bath towels did not change everyday unless we asked for it. Cornices dropped down from ceiling when closed the toilet door.
Genuine Expedia guest review
Other trip Dec 22, 2014
Jasline
SG
3.0 / 5Good
"In within walking distance to the beach n shops"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Good experience for my children but villas so-so. Get a experience guide to bring u around not a driver.
Genuine Expedia guest review
Other trip Oct 7, 2014
Wendy
SG
4.0 / 5Excellent
"Relaxing and peaceful"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The Bali Puri Ratu is great value for money, with your very own pool and private villa it's great for couples. It's in the heart of Seminyak with a very short trip to Legian and Kuta. The staff are very friendly and will help you in any way they can.
Genuine Expedia guest review
Other trip Aug 6, 2014
Laurel
AU

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"it's alright~"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
the price is cheap ( 2014.11 around 60 USD per night ) we own whole house and swim pool, inside around 100 m2, outside garden big. ( total 4 rooms in house, we only live two adult and baby). but some hardware old, the service is passive but they will do if asked, for example, no hot-water until you ask to exchange Gas. swimming pool chair only has one ( it should be two ), bedroom door lock is unreliable, kitchen kettle rust etc... the location is quite good, near to main street of Seminyak, easy walk to get what u need. anyway it is good in my point of view ( but dont ask too high quality service, help by yourself :)
Genuine Hotels.com guest review
5 night family trip Nov 10, 2014
A Traveler
TW
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Charmigt hotell i lite äldre Bali-stil med fin egen trädgård och helt insynsskyddad. Liten uppfräschning av bad och kök skulle inte skada, bl a bör duschstrilen bytas i ett av badrummen. Vi återkommer gärna till hotellet och kan rekommendera det till vänner och bekanta.
Genuine Hotels.com guest review
9 night trip Oct 10, 2013
Bengt Åhman
SE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
4 night business trip Dec 2, 2013
widia lim
AS

TripAdvisor reviews for Bali Puri Ratu Villas

Overall rating:Based on 14 traveler reviews

Most recent traveler reviews:

Overall Rating
"Very basic and extremely old and run down villa!"
05/10/15 Bishops66 Perth, Australia
Before beginning I want to say that Yudi the manager is amazing and extremely helpful. This review is not a complaint about him - rather, it is a compliment to him at his understanding and helpfulness. We were booked into this villa for 5 nights and no transport arrived at the airport as was arranged. Got a taxi as was advised by Yudi the manager. Had to pull our own suitcases down the Galang as the taxi driver said he could not go down there. Was raining. Got there and before signing the paperwork I asked to see the villa ( have never done this before). It was in terrible disrepair, with an extremely old bathroom and kitchen area. The bed was very basic and the outside lawn area - unkempt with an old dirty covered Bali Day bed. I explained to Yudi that it was sub standard and was not at all like on the photos. He explained that they were renovating the other villa and that this one would be next. He agreed not to charge us and helped me find another hotel. Hopefully they will either drop their price or make it obvious on their website that this villa is very old and run down. Yudi was very kind and helpful and we wish him well.
Overall Rating
"relaxing close to but away from the"
09/21/14 SonjaManning Geraldton, Western Australia, Australia
Really nice pool area, comfy bed, great location, villas are a bit old, but if you love the traditional Bali feel this is for you. Close to shops restaurants, very friendly warms service, just loved my stay here
Overall Rating
"helpful staff, nice pool, needs a "refresh""
03/05/14 AlexIonita Bucharest, Romania
We (9 people) rent the 4 bedrooms villa. Found a clean pool, spacy rooms, willing staff, in a good location and we considered it a good deal. If you are not so fussy and if you ca miss the needs of small repairs and the need of at least one more safe, i recommend it!
Overall Rating
"Fantastic Service"
03/04/14 shar0n_lim Singapore, Singapore
Staff was really friendly and we felt like VIPs! Personalised service and patient in every single question we asked, they got us everything we wanted. The staffs,especially Yudi and Ash, go out of their way just for our request and i guarantee that no other 5 star hotel i stayed in before, help us to maximise the trip to the fullest the way they did. We booked for a 3 bedroom villa for 5 in our recent stay.. Complimentary airport pickup was given and they were so nice to drive us to the nearest convenience store just for my friends to get ciggrette. Our driver, Ash, was supposingly just to get us to Jimbaran for dinner but upon our request to pick up one of our friends who were staying in another villa, he went to check on the route from our villa to theirs, when he got lost along the way, he went down the car servaral times to check with the locals and kept going round as our friend's villa was a little 'ulu', he even kept apologising during the journey! Another staff, Yudi, acceed to every single request we made. When we wanted mosquito coils, they told us the staff will deliver it to us and told us to wait in our villa. The staff arrived at our villa only half an hour later, but to our surprise, they actually ran out of it and specially went out to get it for us. They even got us mosquito spray. We only checked with him that if there is any float available that we can borrow for the swimming pool, they went to get us 2 brand new ones, inflat it for us and leave it in the pool while we were out for lunch. I will DEFINITELY choose this villa again. Location wise, we were bascially in the middle of everything, no matter whether its airport, kuta, beach or food.
Overall Rating
"Helpful and friendly staff"
03/03/14 Zara S
Stayed there for 5days...everything was wonderful from the villa, rooms, pool and services. Staff are helpful and friendly. Willing to help in any kind of request. They anticipate all the guest needs. I will definitely stay in this villa again when I visit Bali. Convenience to shopping, beach and abt 15min to Kuta by bike :) Keep up guys. From Zara & friends
Overall Rating
"Not bad."
01/06/14 321j12 Perth, Australia
We (group of 8 friends) stayed it the 4 bedroom villa. If you are not fussy people and you are looking for a good value villa for a group 8 then I would recommend this for you. The villa has a large pool with a spa bath attached and a spacious gazebo to relax in. The 'main villa' has a master bedroom (with ensuite), kitchen, massive dining table and lounge downstairs. Upstairs there are 2 bedrooms with double beds and ensuite bathrooms. On the other side of the pool is a smaller one room building with an ensuite. The smaller building is actually two levels with a double bed on each so the entire villa could actually sleep 10. The service from office and cleaning staff was basic but adequate. I actually liked that there was no stay in maid/cleaner like with other villas as I find this a little intrusive. The staff are generally helpful and polite and appear to be honest. I found that the villa was clean but a little bit run down and in need of some cosmetic repairs. It is a bit of a shame because it has so much potential. Pros: 1. location- easy walk to many attractions in Legian and the booming Seminyak/Pettinget areas to the North. 2. Firm, comfortable beds. 3. Huge villa with plenty of space to spread out and relax. 4. Massive pool. 5. Good value for large group. Cons: 1. Heavy rain causes the pool to turn green which can take a day or two to clean. 2.The villa has some plumbing issues- inconsistent shower pressure, toilets sometimes don't flush, no hot water for a large period of our stay. 3. There is only one safe in the villa and it is not bolted in. 4. The front door to the villa can be locked from the outside with a padlock if you are leaving but you cannot lock it from the inside. However, all of the bedroom doors have locks.
Overall Rating
"they stole from us"
08/26/13 soulei Kuala Lumpur, Malaysia
We are a group of 9 travelling to Bali and we booked this villa. We brought with us a bottle of whiskey to enjoy our nights there. While we didn't finish the whole bottle in one night, we left the bottle right in the living room. When we were back from trip the next day, we found the whiskey was getting lesser. At first we did not noticed, it was till the third day that the whiskey was almost empty when we were back. This is totally unacceptable!!! Not even to mention the bad service they provided!
Overall Rating
"Dirty and old"
07/28/13 N G Os Municipality, Norway
We (two families, 8 people) had booked the villa for 6 nights but had to move after one night. We are not difficult people, but could not stay there because it was so dirty. There were few seats in both the living room and kitchen, one sunbed for 8 people. The villa was not like the pictures on booking.com at all! By all means, do not book this villa!
Overall Rating
"Bit grubby considering the price tag but good location and nice building and pool"
07/25/13 Antoine2007 London
Where do I start? I guess all in all this place isn't at all bad however don't expect super luxury or anything more than the most basic service. Considering each night costs well over $250 I would have expected the following: a) spotless bathrooms, b) hot water showers, c) soap and shampoo changed on occasion. English levels are basic however the staff are very well meaning - in the end we elected to use other drivers and book our own trips etc as it was just too much of a hassle. The villa building itself is very nice and there are comfy beds and a lovely garden and pool, but the whole place could do with a lick of paint, electric safety check, and general plumbing/tap maintenance. But if you're planning to use all the rooms and have lots of people it works out good value. Just don't expect uber super deluxe - and take the pics online with a pinch of salt.
Overall Rating
"Love the pool area, needs a refresh"
06/10/13 bernie l Bendigo, Australia
Stayed here for a week, stunning garden and pool area very well looked after. The villa and pavillion is looking a bit 'tired' and just needs a refresh. The place is in good condition overall, with an excellent layout and very user friendly, just could do with a really good clean. Recovering the cushions and lounge would also make a big difference. The staff were friendly and non intrusive. The 24 hour reception was not open all the time. Excellent location just off the main road with restaurants etc very close and great shopping nearby. Such a relaxing place to hang out in the pavillion area, would definitely come again.
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