"Good rooms, poor eating options and no nightlife"
We travelled with our 2-year old son. The hotel's location is great for summer recreation because it has its own nice sandy beach at the shore of the lake where you can do water sports. The hotel is also very close to Warsaw. It also has a great aquapark with jacuzzis and saunas, and some outdoor activities for children. The hotel is very spacious and the rooms are large and clean. Everything looks new and fresh except for some of the carpets in the corridors. First issue is with the choice of food. The hotel's website says about 6 restaurants. We visited the hotel in July, i.e. at the peak of the season. But there was only one restaurant opened, named "Goralska chata", serving very mediocre food. There was another restaurant close to the beach that was supposed to be a better one, but it was closed during the workdays and on the weekend it was exclusively reserved by a large group of youppies so we weren't allowed to enter. Then there was a tird restaurant called Max, serving breakfasts and lunches in selected times of the day only. When finally we decided to try out that option, the restaurant turned out to be closed even though we visited it at a time it was suppoosed to be opened. Finally there was another restaurant in one of hotel lobbies but it was closed throughout our entire stay. So after a few days we ended up driving our car 20 minutes to a nearby town for eating. Second issue is with night life. The hotel is separated from any city and all restaurants and pubs in the hotel close at 9.30pm. I can't understand why it is so. There's a pin-ball bar only opened after that hour, with an unpleasant atmosphere in my opinion, i.e. very loud with dance music and smelling of sweaty men. Final issue is with prices in hotel's venues. Lunch in Max restaurant costs PLN 70. For room service they add PLN 30 fee so you end up paying PLN 65 for a burger and in fact you are forced to use room service, as there's no other place to eat in the late night. To sum up, for accomodation and surroundings I would give the hotel 5 starts, but for the food options and nightlife: 0. Hence total of 3 stars.
"Great Spa hotel"
07/26/14 Karol P
Have been there for many times. Last time with my wife to celebrate our first date anniversary. Staff is mediocre and have found condom's wrapping under the bed but hotel and restaurants there are great. Best breakfast ever eaten.
"Excellent facilities for the kids"
07/01/14 PolishedTraveller Warsaw
When kids are happy........ And close to the city too. It's less than an hour from the centre of Warsaw. Close enough but far enough. The new part of the hotel is great and the breakfast is outstanding.
06/20/14 A S Warsaw, Poland
Conferencing facilities were good, but rooms are small, spartan and a bit shabby. Service not very attentive, slow, often monolingual, never smiling. Buffet not too bad, as long as it isn't crowded. Pool facilities are nice, especially the slide!
This review is for the SPA only. All of the ladies were extramely nice, proffessional and ready to help. We went over there tiday together with my sister...kind of late for our treatments but the lady at the reception assured us there is no problem. So...we have opted for manicure, face treatments and full body scrub. As I am in Poland from time to time only it was a perfect way to spend that last day with my sister and all of the ladies (we've opted for ladies as still feel quite ashamed to be scrubbed by a man) were amazing at their jobs. WELL DONE!! ..now as I mentioned this review is for SPA only.. Staff are rude and should be retrained..it is a No!No! to raise voice close to guests, to throw things around or even to comment something out loud..(restaurant) Toilets without toilet paper?!? Do you even check them?!? Hope you get this right because the hotel looks amazing.
"Good place for weekend"
03/27/14 Rafal_waw Warsaw, Poland
Hotel Warszawianka is a good place for weekend near to Warsaw. There is very good offer for SPA, massages etc. I had a business room class it is OK but there are missing some details in room. Restaurants in hotel: Goralska chata - don't go there!. Food is really awful. I was eating some fish with salad. It was totally different than in menu. Vegetables were not fresh and I have moth in my plate (!) Manager didn't even tell sorry to us. Yacht Club - is closed out of season. Galeria - Is inside hotel building, in the lobby. Atmosphere is not so good, there are only few tables stright in the lobby. Try eat steak - not so big but good. Club 77 - its place for kids, with bowling, poll and some table games, nothing special. Guys from bar don't know how to make a drinks. Pool is a little bit overcrowded in weekends, there are lot of kids, running and screaming. Maybe because there are a lot of people who don't live in hotel.
"Nice family weekend"
01/29/14 LucreziaB0rgia Warsaw, Poland
Excellent service both reception, restaurant, animators! Comfortable rooms for family with child, swimming pool with special attractions (wild stream) were really great. It was snowing so hotel provided sledges, we had a funny snow ride with beautiful frozen lake landscape. Otherwise the family activities program was also interesting: we were making birds feeder ! There were few corporate groups, but hotel had good logistic and the atmosphere was privately. I strongly recommend for family weekends.
"Wot! No swimming pool!"
11/17/13 Eileen L Southend-on-Sea, United Kingdom
This is a conference hotel and is definitely not the place to stay if you intend to go back and forth to Warsaw. It took us one hour in a car each way and there did not appear to be any public transport to get there. On arriving in our room (spacious and clean with a very good bathroom) we realised that we had not been given a double bed. I asked if we could change rooms and was told that all beds are convertible. Within ten minutes housekeeping had transformed our beds by pushing them together and adding a topper and new sheet, avoiding that nasty 'gap down the middle' which always seems to draw me into it! The staff were very helpful and friendly. The breakfasts were very good. We were very disappointed that the swimming pool was closed for maintenance work - without this, there was not much to do. We did walk round the grounds down to the lake but this was not enough to keep us occupied. Wi fi was included. Sent from my iPad
"No improvement ..."
11/11/13 NEP126 Warsaw, Poland
We've been to Warszawianka 4-5 the last two years so i believe i have a good understanding of how this hotel had transformed the last 2 years. The hotel is perfectly situated very close to Warsaw and the landscape is amazing. There is a perfect environment for the kids and is highly recommended for families. However the last 3 times we stayed at the hotel i have noticed a decline almost in everything. Staff appear less and less helpful (i would even say rude), and generally there have been some reduction on "Family oriented services" vs "Corporate oriented services". If the hotel indeed is trying to move into that direction that they'd better train their staff better and teach them some English. I stayed at the hotel a long weekend, and although during the booking i was told that the Pool and Fun-Park wouldn't be open due to maintenance i was assured that there would be some other Kid's events and animators to keep the children busy. Upon our arrival we were given for the kids some name tags for their participation of the even the following day. The event never happened and when i requested to be informed all the English spoken receptionists disappeared. During the booking i had requested an extra bed in the room for our child, they have offered a couch that becomes a bed and i requested to have an extra mattress as the previous time we stayed this solution was not comfortable and the child ended up in our bed. I received a writing confirmation that i would be offered that but again even when i showed them the e-mail they pretended they didn't know what i am talking about. I am not sure what is going on but the overall feeling is that they are not focus on guest needs, it appears to be old school of customer service. Too bad that this amazing facility is wasted by management... In the past i had contacted the hotel and i received a template response saying that: "Dear Guest, Thank you for your stay in our hotel and thank you for your time spent to write your review. We are extremely grateful for your opinion - all reviews are very important for us. I do apologize for this experiences. I would like to assure you also, that what you describe in your comment is definitely NOT our hotel standard. Once again, I am very sorry for such experience which had no right to happen in our hotel We will be happy to host you in Hotel Warszawianka Wellness & SPA in Jachranka again." Much better from some other older responses that English was dreadful ... wake up guys stop wasting this excellent facility, don't take time to reply spend the time to fix the mess ... Thanks, N.
"Nice place to stay and relax"
10/16/13 Andrzej S Sosnowiec, Polska
(+) An attractive location in a nice area, close to a river and a lake. Free and quite big parking space. Pleasant and clean rooms with very comfortable beds and free WiFi. Tasty breakfast, availbale a wide variety of food (I recommend delicious pancakes). Swimming pool, sauna and SPA (for free for hotel guests) and a squash court on-site. Courteous service at the reception and in a restaurant. (-) Big spaciousness of the hotel complex (about 300 guest rooms located only on 2 floors), what caused a necessity to overcome big distances between reception, room, restaurant, SPA (missaplied the name Aqua Park for this place but 20 m pool and saunas enough sufficient). Numerous of loud participant of conferences and trainings - full restaurant in the evening.
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