"Very difficult to find"
Over all we had a good experience. The place was in a difficult to find location . I got lost 3 times before I got my barrings straight. Once that was figured out it was okay. Close to transit and Ueno Park. Very clean facility. Comfortable beds.Genuine Hotels.com guest review
"nice facility but poor service"
The facility itself was very clean and stylish. However, there is no elevator for those who need to carry heavy luggage. I stayed there for seven nights, but once the room was not cleaned (it is a hotel and each room is promised to be cleaned everyday unless you hang a do-not-disturb sign during their cleaning hours). On my sixth night, my used towels […] were removed from the room but not replaced with new one. So I needed to take shower without any towel. I realized it late at night when nobody was at the check-in counter at the entrance. I didn't bother to complain because there is no number to which guests can call when no staff is available and there is no room phone (though the facility claims itself a hotel). Plus the package delivered to me a day before my arrival was not received by the hotel staff and returned it to the delivery company. I called the hotel what is going on, and their response was that they couldn't find my name as a guest since I booked the hotel through Hotels.com from overseas. Ridiculous! All these details accumulated, and out of frustration I didn't stay another extra night although this necessity arose toward the end of my stay. It's a pity since the facility is pretty good, and the café/bar on the ground floor is a pleasant place with nice wait staff members. Read moreGenuine Hotels.com guest review
"Everything is perfectly comfortable."
I felt very fortunate to find this cute hotel.Genuine Hotels.com guest review
This is what I might consider a luxury Hostel. Extremely clean, great staff, great location and really great value. The only thing I didn't like was walking to a different floor to shower--but for the price in Tokyo and the comfort of staying in this clean hotel, it was a minor inconvenience.Genuine Hotels.com guest review
"Cool hotel, nice staff."
Nice place, a bit of a walk from Uneo train station through the park. Highly recommend this one.Genuine Expedia guest review
I'll visit again some day~!!Genuine Hotels.com guest review
"a good place to stay"
A clean and comfortable place to stay, if you don't mind shared bath facilities. Kitchen, lounge and laundry facilities were nice. A bit far from the station. Service was excellent, although front desk service is limited. Will probably stay there again.Genuine Hotels.com guest review
"Nothing fancy, very comfortable"
This place is set up for short or longer term stays. Desk staff from 3pm to 9pm only. English speaking when we checked in. Common space for kitchen and dining, common lounge area, baths, relaxation space. It is located in a nice quiet neighborhood. Walking distance to Ueno park/station and Nezu subway (in the other direction). We stayed in a deluxe […] corner room with private bath and found it quite spacious. Wi-fi patchy in the room but great in the lounge. Japanese style no shoes set up (a shoe locker is provided at the door. I'd stay again for sure. Read moreGenuine Hotels.com guest review
"Cozy, friendly and convenient"
I loved the place - simple and elegant. Staff super friendly, helpful and english speaking. Rooms were modern and clean with comfortable bed. A little bit far from Ueno train and metro station, but later we found that there is another station, Nezu, very close to the hotel, so it was very easy to get to any place in the city. Highly recomended!Genuine Hotels.com guest review
Fine stay, nuff said, everything was perfect and clean, thank the lord for Japanese!Genuine Hotels.com guest review
"Fantastically friendly staff"
Friendly staff and welcoming facilities :) easy to communicate with other guests in the communal kitchen and lounge! Cafe was our favourite part! Went there everyday :)))Genuine Hotels.com guest review
Fantastic, clean, polite is everything I can say about this place. Was an amazing base to stay and explore the surrounding area and Tokyo from. Finding the place was easy and Nezu in general was a beautifully quaint town with easy access to subway and the beautiful neighboring Ueno Park. Staff were kind and considerate, and the new bar/cafe downstairs […] is awesome! Read moreGenuine Hotels.com guest review
Finding the hotel can be difficult if you intend to walk there and not catch a taxi. It is in a neighborhood that consists of narrow streets and a lot of suburban housing. We felt safe walking around at night though, so that was fine. Both the small and large double rooms were quite small, the twin room had a little more floor room. The whole idea of […] the place is interesting and if you like to meet other travelers it can be a great place to do so in the communal kitchen or lounge. There is a lot of communal space to hang about it which is really nice and is a good place for a group to travel in because you can be separate and also hang together in the large communal areas rather than in one person's room. I didn't expect the place to be so big, there was 4 floors with quite a few rooms. I noticed a bit of hair on the ground both in our rooms and communal areas but that's my only real complaint as such about the place. Overall it was an enjoyable place to stay. Read moreGenuine Hotels.com guest review
"Very pleasant stay in this hotel."
Close to Nezu subway/underground, walking distance to Uno station,quiet residential area with plenty of food shops and local convenience stores. Hotel has a fully equipped kitchen, room was clean and comfy, fridge and TV were in the room.Nice lounge area,no problems communicating in English with staff. Would stay again and definitely recommend as it […] is v.good value compared to other hotels in the Ueno area. Read moreGenuine Expedia guest review
"Great place to stay"
Excellent hotel in quiet surroundings around a 10 min walk to Ueno station. Great street food market nearby during the day.Genuine Hotels.com guest review
I liked the place, I stayed there twice on my visit to Japan. The first time in a double room with bathroom and the second in a single room with shared bathroom. I room that came with a shared bathroom was actually a lot better deal as the room was bigger and the shared bathroom facilities were bigger also, and being Japan they were kept very clean […] as was the entire place. One if the downsides were that I couldn't seem to get wifi fromy room but had to use the common room to access it. I enjoyed the common room as it was stylish relaxing and a good place to meet and socially interact with other travellers both foreign and Japanese, a big plus for the sole traveller. Situated in kind of a quiet area with not much in the way of nightlife but a short walk through Ueno park offers more variety Read moreGenuine Hotels.com guest review
"Well located hotel with nice kitchen"
The hotel is well located near Nezu station on the Midosuji line in the middle of a nice, extremely quiet residential area. Hotel is impeccably clean and room is a nice size for Japan. The beauty room was a nice touch especially because it had a massage chair! The kitchen was awesome and it was really nice to get to cook our own dinner on NYE. Overall […] I like the hotel and would stay again. Read moreGenuine Expedia guest review
"Cheap, clean, pleasant"
You're in Tokyo. You're not gonna sit in a hotel room. Graphs Nezu gives you what you need. Clean rooms, comfortable beds, towels etc. Close to Nezu station and Ueno station across a beautiful park. Near to many museums and attractions. Staff are only available from 3 to 9 pm so don't expect room service or any of that luxury junk. Graphs Nezu is just […] a clean, affordable, and pleasant place to sleep between having Tokyo adventures. Read moreGenuine Hotels.com guest review
"Clean, convenient and community feel"
Had a terrible time finding the place initially, however once I got in and got my bearings I had a great time. Staff were friendly and helpful and location was good. Would recommend to single person looking for somewhere to crash and eat whilst sightseeing in Tokyo.Genuine Hotels.com guest review
"Nice hotel, relatively cheap."
This is a lovely hotel which is located about 15 minutes walk from the metro station. The hotel seems a little clinical (a bit like a hospital ward), but the rooms are cosy and the communal areas are very good.Genuine Expedia guest review
stayed here for 3 days in a double room with private bathroom and 2 days with a shared bathroom. Apart from the location which is located away by a 15minutes walk from JR Ueno, everything else about the hotel is really good. The space is very contemporary looking and neat with wifi connection in the room even though it was stated that wifi is only available […] in the lounge area. shared bathroom is above my expectations, and if you're looking to save some money, you don't have to have a private bathroom. only down side is that the shared bathroom is located only on the second level, so its more inconvenient if you're on the first floor. i would surely return should i go back to tokyo again. Read moreGenuine Hotels.com guest review
"Quiet hostel tucked in an old neighborhood"
The hotel (more like a hostel) is new and modern. I stayed there for 2 weeks and was very comfortable. The English specking staffs are around only from 3pm-9pm and I have communication problem with the Japanese specking housekeepers when I want to arrange for delivery or housekeeping matter. The toilet/washroom are all sharing and only the the 2nd […] floor has the male shower rooms and 3rd floor has the female showers room. I stayed on the 3rd floor and have to climb the stairs everything I need a shower. The ground floor has a hugh kitchen, which is great for cooking simple meal though I hardly used it. There is no check out procedure. I was told to just leave the room key in my room by 10 am upon checking out when I check in. They also required full payment during check it and they didn't request to check my passport or ID. Try to check in before sunset as the streets can be rather confusing in the dark. I lost my way a few time at night when I walk back from the metro station. Overall, the hotel was present to stay and the staffs leave you alone. Read moreGenuine Expedia guest review
"great washing machines!!!"
would recommend to stay!!! :)Genuine Hotels.com guest review
I booked this as I was a lone traveller and quite liked the idea of having a communal space to meet people, without being in a grubby hostel. This place was perfect! The owner apparently likes the phrase 'social apartment' which describes it very well. The rooms were spotless, the bathrooms, laundry rooms and all communal areas were also very clean […] and well equipped. They provided a new towel everyday, free detergent for the washer/dryer plus had many other amenities. Great. Only drawback is that it does abide by the opening hours mentioned.. Don't arrive before 3pm or after 9pm unless you want to try and squeeze in when someone else is leaving/coming back. Situated very close to Ueno station and Park, straight off the fast train from Narita and although in a backstreet isn't as big a deal as some people seem to have found it. Read moreGenuine Hotels.com guest review
"one visit is enough"
My stay at Nezy Graphy was in general a poor experience. The Reception opens at 3 pm which is frustrating and inconvenient if you want to check in after a long flight that arrives in the morning. The front of house staff are very pleasant and helpful but this is not enough reason to return to Nezu Graphy. My bathroom smelt strange kind of moldy although […] it was very clean thanks to the cleaning staff. No elevator in this place which is a bit odd for what you pay to stay at this place. The location is poor and you need several train changes to get to Ueno station. It wasn't a horrible stay but I wont be in any rush to stay there in future visits to Japan. Read moreGenuine Hotels.com guest review
it was awesome.. guest house owner was really kind but the problem was that it was far from station, which was kinda scared when I walked at night.. but as Japan is really safe, I wasn't concerned a lot..Genuine Hotels.com guest review
"Great hotel, very relaxing"
Hotel is great, relaxing, clean, nice staff, walking, subway and bus distance from UENO a great Tokyo spot The hotel was difficult to find in the evening as it is nestled away and the directions on the site are a little confusing as there are two cleaners one green and one red. The directions reference the green one. Once they maybe put a sign post […] in the area this could be solved. Other downpoint hotel staff only available between 3-9pm but not a big issue. Read moreGenuine Hotels.com guest review
"저렴한 가격, 불편한 위치...."
도시여행을 하기에는 교통이 좀 불편했어요 신주쿠나 오모테산도쪽으로 가기에는 괜찮았지만, 대부분 우에노역을 이용해야하는 경우가 많아서 (디즈니랜드, 오다이바 등) 교통면에 있어서 무척 불편했습니다. 그리고 침실 자체는 깨끗하고 좋았으나, 1층 같은 경우는 화장실이 남여공용이어서 조금... 불편했습니다. 조금 럭셔리한 호스텔의 느낌이 강한 호텔이었습니다Genuine Hotels.com guest review
주변에 늦게까지 하는 편의점이 없다는 점과 우에노역까지 걸어가기는 좀 멀다는 점 빼고는 깨끗하고 좋았어요Genuine Hotels.com guest review
Magnifique hôtel. Design, neuf, bien situé, calme...Des concepts originaux avec une grande cuisine parfaitement équipée, une grande terrasse, des chambres design. Notre chambre (luxe avec twin) était vraiment grande et superbe.Genuine Hotels.com guest review
"Ihana rauha, paikallistunnelmaa kadulla."
Kaikin tavoin miellyttävä hotelli. Ainoa miinus on se, että reittiä hotellille on hiukan vaikea löytää, mutta se ei ole hotellin vika vaan johtuu siitä ettei katuja ole eurooppalaisille tuttuun tapaan nimetty.Genuine Hotels.com guest review
類似住宿舍 有很多豐富的公共設施 沒有電梯蠻麻煩的 適合長住型的旅客Genuine Hotels.com guest review
"색다른, 조용한, 청결한 호텔"
엄마랑 2박3일로 놀러갈때 이틀 묵어봤습니다. 전체적으로 호텔이 청결했고 디자인이라던가 호텔 느낌이 아늑하고 산뜻한 느낌을 받았습니다. 번회가에서 떨어져서 그런가 호텔주위가 매우 조용했습니다. 프런트 직원분들도 친절하게 대해주셨고 직원분들이 다 영어를 할 줄 아셔서 영어가 되신다면^^; 문제 없을 것 같습니다. 호텔 내에 간단히 먹을 수 있는 카페도 있는데 프로모션으로 한번 마셔봤는데 꽤 괜찮았습니다. 커피말고도 샌드위치나 맥주도 파는 것 같았습니다. 옵션으로 개인욕실있는 걸로 했는데 갠적으론 공용욕실이 더 나은 것 같습니다, 개인욕실이 너무 좁고 수압도 약해 묵는 동안 공용을 이용했습니다, 깨끗하고 갈 때마다 사람이 없어서 […] 혼자 쾌적하게 잘 이용했습니다. 아쉬운 점은 호텔 찾기가 첨 찾아갈때 좀..헤멨습니다. 근방주민분들도 호텔유무조차 몰라 길 묻는 것도 난감했었구요. 잘 알아보고 가세요. 호텔 내부에는 계단만 있는 걸 유념하시길 바랍니다. 계단도 약간 가파릅니다. 호텔 근처에 편의점 있긴 있지만 아침7시에서밤11시까지 영업합니다. 그리고 호텔이 조용해서 몰랐지만 방음이 그리 잘 되는 거 같지는 않았습니다. 그 외에는 다 만족합니다, 가격대비 완전완전 만족! 추천합니다. Read moreGenuine Hotels.com guest review
"Très bon guest house"
Personnel compétent et profesionel et très bon emplacment pour visiter Tokyo. J'y retournerai sans hésiter.Genuine Hotels.com guest review
객실은 깨끗하고, 아늑한 침대가 인상적이었지만 역시나 공동욕실을 기피하시는 분이라면 조금 불편하실듯, 2층 객실인데, 3층에 샤워실이 있는건 너무 불편했어요. 동일한 계층에는 샤워실이 없는 듯 했고요. 호텔 주변은 우에노 공원이라 너무 좋았고, 그것빼고는 단점이 크게 없는 듯합니다. 들어가기가 조금 힘들었지만 그래도 이정도면 만족합니다 !Genuine Hotels.com guest review
単純＆清潔。寮感覚。Genuine Hotels.com guest review
hübsch, mit viel liebe zum detail. leider nicht auf jeder etage eine dusche. sehr ruhige umgebung.Genuine Hotels.com guest review
"Bien placé et personnel très sympathique"
Très bien situé, en plein milieu d’un quartier tranquille pas loin du parc Ueno, l’accès au metro n’est seulement qu’à trois minutes à pied. La déco de l’hôtel est très moderne, les chambres sont irréprochables et le personnel très sympathique. Very well located, in a residential neighbourhood near the Ueno park, the hotel is at only a three-minute […] walk to the subway. The rooms are decorated with style as well as the common areas of the hotel. Everything is clean and the staff is really nice. Read moreGenuine Hotels.com guest review
很適合同朋友一齊旅行的飯店丶飯店很新丶房內是我很喜歡的北歐風格丶近地鐵站丶交通方便Genuine Hotels.com guest review
交通方便 丶房間大 丶新、乾淨Genuine Hotels.com guest review
"제게는 최고의 호텔."
우에노에서 찾아가는 것이 좀 어려웠지만 덕분에 우에노 공원의 곳곳을 볼 수 있었습니다. 좀더 자세한 설명이 있으면 좋을듯해요. 하지만 주변에 네즈역이 가까워서 시내를 다니는데는 전혀 불편함이 없었습니다.공동으로 욕실, 화장실을 사용하는게 불편하지 않을까 싶었지만 전혀 불편함이 없었고, 공동 주방과 로비, 특히 요가홀이 인상적이었습니다. 오랜시간 머문다면 식사도 만들 수 있고 푹 쉴 수있는 이곳을 또 선택할 것입니다. 맛있는 오차쯔케도 인상적이었고^^ 특히 일본 주택가에 있기에 조용하고, 일본을 맛볼 수 있는 시간이었습니다. 저렴하고 깨끗하고 조용함. 이곳의 최고 매력인듯합니다. 오랜시간 머물 외국 친구들에게 소개하고 있 […] 어요^^ Read moreGenuine Hotels.com guest review
"Une horreur !!!"
house). Je n'ai aucun problème à séjourner en guest house (je l'ai fait 1 mois en 2009 et deux mois en 2010). Mais quand je voyage avec ma femme et que je choisis un hôtel, je veux me retrouver dans un hôtel. De plus, le jour de notre départ, nous leur avons confier nos bagages. Ils ont perdu un de nos sacs et on tout fait pour cacher leur erreur jusqu'à […] nous traiter de menteur. Bref, j'ai fini par obtenir un remboursement au bout d'une semaine par virement au prix de plusieurs mails où je me suis fais copieusement insulter. Incroyable au Japon... Read moreGenuine Hotels.com guest review
ホテル自体は凄く満足でした。 ただ場所がわかりづらく、何回も道に迷いました。Genuine Hotels.com guest review
從上野站走到飯店要15分鐘，晚上走路還挺黑的，但環境還算安全。櫃台常常沒有人，必須靠旁邊相連的咖啡店代為傳達事項。每天會整理房間，房間很乾淨、安靜。Genuine Hotels.com guest review
직원분들이 상당히 친절해서 좋았다. 특히 침대가 상당히 푹신푹신해서 알람소리도 못듣고 늦잠잘 정도로 안락하고 좋았다.Genuine Hotels.com guest review
前回泊まった時は、部屋にバスやトイレもなく不便さ感じましたが今回はバストイレつきの部屋に宿泊 ビジネスホテルなんかより広いし自分の部屋のように居心地良かったです。Genuine Hotels.com guest review
"Good location and cheap hotel"
The hotel is near Ueno station.Around 10-15 min walking distance.It's also convenient for people who takes Keisei Train from Narita Airport. If you have a big lugguage with you , I'd advise you to take a cab. It cost less than 1,200 Y. We stayed here for 6 nights and we loved staying here as the room rate is cheap , the hotel is clean and cozy. We surely […] will come back here. The only one thing we didn't like but ok with was a shower room. It's on 3rd floor so we were quite lazy to go up there as we were on 1st floor. If you're lazy like us, please book a room with a washroom :) Read moreGenuine Expedia guest review
"Good , clean"
Just walk from ueno station. 1.3 kmGenuine Hotels.com guest review
별로임.Genuine Hotels.com guest review
"ลองดูครับ อาจใกล้จากสถานีรถไฟ UENO แต่สวยครับ"
เป็นโรงแรมที่สวยครับ เหมาะกับ นักท่องเที่ยวแบบซิวๆ ติด ARTนิดๆ เหมาะสำหรับมาพักผ่อน อ่านหนังสือ ไม่เน้นสิ่งอำนวยความสะดวกในห้องนอนครับ ส่วนในห้องสะอาดมาก และห้องน้ำสะอาดมากแม้จะเป็นห้องน้ำรวม และ ห้องทำอาหารและห้องนั้งเล่นชิวสุดๆครับ แต่จะไม่เหมาะสำหรับหรับพวกกระเป๋าใหญ่ ขนมาหลายใบ เพราะไม่มีลิฟ ครับ ใกล้จากสถานี่ UENO มากพอสมควรเล่นเอาเหนื่อยครับ การหาที่ตั้งของโรงแรมอาจจะยากนิดนึงครับ […] ลองดูครับ สะอาด ติ๊สๆ หน่อย ไม่มีลิฟ แต่ห้องสวยครับ รับรองพนักงานพูด อังกฤษได้ วัยรุ่น ทั้งนั้นครับ Read moreGenuine Expedia guest review
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