"Not like the first time"
My husband and I stayed in the SP in Jaipur in March 2013. We had a GREAT experience. I took my daughter back there in July 2014 and the experience was not pleasant. We were treated with disdain by the staff. We were put on a hall where renovations were being made. We could not even breath because the fumes from whatever chemicals they were using were […] everywhere. They moved us after a day of complaints. But then we had much trouble with the internet service and it took 3 days of our 5 day stay in Jaipur for them to rectify this. We had the same problems with rudeness and internet at the SP in Mumbai. There, they sent the BELLMAN to help, which was no help at all. I am a business traveler and while most of my trips to India are for holidays, I still have to be connected to work. The language barrier was not easy to navigate. The staff could not understand us and we do not understand Hindi... and I can't help but wonder if we were treated rudely by the staff because we were women. Read moreGenuine Expedia guest review
"A Business Oasis In The Midst Of Mumbai Chaos"
This small business hotel achieves a true Western-level standard...especially with respect to similarly-priced alternatives in Mumbai. In U.S. terms, it is equivalent to nicer Quality Inn, Holiday Inn, or the lowest-level Marriott. Nothing fancy here. Just clean rooms, comfy beds, good bathrooms, basic gym and business center. The little restaurant […] has very good food at reasonable prices. The staff is very nice and helpful. There were only two issues. First, I ran across were an improper online listing saying that breakfast was included. I had to pay 450 rupees (about $7.20) each morning I chose to eat the "free" breakfast buffet. It's still not clear whose mistake it was - Hotels.com, or the Sarovar's. (Hotels.com gave me a credit.) Secondly, anyone who has never been to India needs to understand that you're never very far away from the squalor and chaos. This hotel is a part of a gated tech park complex, but you're surrounded by the usual heat, humidity, traffic, deafening noise, and squalor of Mumbai. (The only way to avoid this is to spend well over $170 per night...and even then there's no guarantee.) The bottom-line here is that this is a really great hotel for someone who needs a reasonably-priced, safe place to stay in Mumbai. Read moreGenuine Hotels.com guest review
Wonderful!Genuine Hotels.com guest review
"good for short stay"
Front staff on desk are not helpfull in any way need to be retrained or get new staff . They are first impression. But the rest of the staff are so nice an are there for you in any way.when booking ask for a front view . Modern inside an out . Good breakfast an gym . I can its a good place to stayGenuine Hotels.com guest review
"Great place to stay if staying indoors is not the"
I was there for 2 nights and I had a good experience. The staff was friendly but a little slow. Took ages for check-in although I had paid in advance and the dine-in service forgot my complete order and only brought in part of my order. But the food was good, they had a nice spread and good quantity. There was no view outside the balcony and no point […] in staying indoors. Overall, the place is good if you do not have a plan to stay in throughout your stay. If they polish their service end a bit it will be for the better. Read moreGenuine Hotels.com guest review
"Small Rooms definitely below par Sarovar standards"
They call this a 3 Star Deluxe property, in our experience it is not even close to a regular 3 Star. I would classify this as a premium 2 star property with obnoxious pricing. Our room was so small that my arm would hit the wall next to me and what more, ridiculously this property does not come with centrally air-conditioned rooms. The room comes with […] 1 tonne split and sadly ours didn't work. we stayed at a 24 degree temperature thought our stay on the hottest summer day in Mumbai. The maintainece of the hotel had no solutions for this and the on duty manager wasn't of any help to change our rooms and accommodate in a different room as apparently the hotel was sold out. We were discounted in room dining charges 50% waiver on it ...not even full. We felt ashamed to argue and let them know that you are compensating for a non working AC room. We just paid up what they asked for and left. This is the poorest Sarovar experience i have had having stayed in their other properties earlier. If the management at Sarovar is reading this ...I would like to state that you should have had the hospitality to offer us a discount on our next stay with you and thats how you win a customer back in hospitality !! Read moreGenuine Hotels.com guest review
Overall its a average hotel...with very small rooms... dont expect anything like a normal 4 star hotel...good for a sleep... nothing more then that...please ensure you know that sarovar grand and sarovar porticoGenuine Hotels.com guest review
Pros: Overall good hotel Cons: Price does not include breakfast. Hotel location a bit difficult to find, easy if you use GPS!Genuine Expedia guest review
"Not comfortable hotel"
Very poor service. Rooms comfort is not as per the price chargedGenuine Expedia guest review
Overall it was a pleasant stay with great hospitality. Keep up the good work, Portico.Genuine Hotels.com guest review
"Nice hotel close to airport"
I had booked two rooms at the hotel and both rooms were very clean. All staff were friendly and polite, room service was a bit slow however I was ordering food at 11.00pm.Genuine Expedia guest review
"Excellant service & UK style modern decor"
Very approachable, professional staff, very very clean, would defenitely book again, no faults except it was very hard to find its inside hidden location by taxiwallahs.Genuine Hotels.com guest review
"GOOD LOCATION. CLOSE TO THE AIR PORT, HIGH WAY"
ONLY 30 MIN. DRIVE TO THE INTERNATIONAL AIRPORT. VERY CLOSE TO HIGHWAY AND OBEROI MALL. HOTEL IS NEW AND THAT'S WHY TAXI DRIVER DON'T KNOW LOCATION. ASK TAXI DRIVER TO NEAR "SUNDER NAGAR " , AND THEY WILL TAKE YOU THERE.Genuine Expedia guest review
"Amazing mini 5 star"
A very good hotel very clean and comfortable stay with excellent breakfast staff working here are always smiling and helpfull ..the manager here is doing a very good job and has the right people working here with him ..would defenitly recommend this place to all travellers for short or long term stay and next time I am going to stay at this place for […] sure ..thanks to you the people working here at residency sarover portico for making my trip a pleasant one .. God bless you all !!! Read moreGenuine Hotels.com guest review
Good place and value for money exp. Food served was good Staff very helpfulGenuine Expedia guest review
"Not worth the hype :-("
- Rooms are smellyGenuine Hotels.com guest review
Average. Room size very small, although not expected in Mumbai.reception can be more efficient.Genuine Hotels.com guest review
"Excellent service; great VFM"
Struggle getting to the hotel, but the subsequent experience is excellentGenuine Hotels.com guest review
Hotel is nice...clean....but the rooms are very small....too small at this priceGenuine Hotels.com guest review
"Horrible Place to Stay"
Very BadGenuine Hotels.com guest review
"Value for money"
It was nice experience and would like to stay there again.Genuine Hotels.com guest review
"Good Value in a Good Hotel"
The hotel is brand new and was great in all respects. Service is exemplary. The location is good but not well known,in a side lane off SV Road, a better layout map would help. Rooms somewhat compact but well equipped and well done up. Hotels.com site offerred a breakfast inclusive rate but the booking did not say so. The Manager very obligingly included […] the breakfast gratis. Adequate spread for food buffets, good service. Would recommend for all business travel as also for leisure travellers. Read moreGenuine Hotels.com guest review
四星级酒店，藏在旮旯里，很难找。最大的问题是房间非常小，小到可怕。只有床和走路的空间。价格虽然合适，但是下次绝对不来了。Genuine Hotels.com guest review
"reasonable price suitable for business trip"
wifi need to be improve, the rest of hotel is fineGenuine Hotels.com guest review
"Ottimo hotel vicino al Bombay Exhibition Center"
Ottimo hotel vicino al Bombay Exhibition Center, ottimo servizio, personale disponibilissimo!Genuine Expedia guest review
"Good budget stay"
11/23/14 Rajesharavind73 Bangalore
Stayed 2nights during last week for business purpose. No surprises as almost other fellow trip advisors already mentioned most of important topics. Location is middle of a tech-park & very convenient if you have some work on Goregaon or Kandivali. Room is very small but neat & tidy. Difficult to have in-room dining as no space left in the room. My room had a weird small room extension for AC compressor & heater for which entrance was from shower. Limited buffet for breakfast but it was O.K. Used Gym for 2times & it was good. Overall recommended for short budget business stay.
"Good for short stays"
11/18/14 Pawan B
The Ambiance is very Good. Good Food is awesome, though they need to increase the Veg menu. I had Visited this place about three years back for a night and found lot of changes for the comfort of the guests. Staff is extremely cooperative and Humble, specially the front desk. Keep it up !
"Good Mid range hotel in Goregoan"
11/09/14 RajeshRathore Bangalore
I stayed at this hotel for 10 days while joining my office at Nirlon. To my surprise, despite the busy Exhibition ground in vicinity, search indicated not many mid range decent hotels in and around Goregoan,. Sarovar has 3 properties in this area. As sarovar premier was a touch on higer side preferred RSP over their other chain, Grand Homotel and I was happy with the choice. Rooms hace more lavish texture and comfortable then Homotel with balcony . Only thing they can look to improve is on breakfast. While for someone who stays for 2/3 days its a decent spread (though not lot of varieties) for a longer stay like mine it got repetitive and boring over time.
"Even for Mumbai Standards crooked rooms for not so crooked price"
11/08/14 VamsiPayasam Stuttgart, Germany
The room is extremely tiny even for standards of Mumbai. Is ok to stay here for short business trips but nothing else. However, I have to say the complimentary breakfast offered was quite good and has added positively to the complete experience
"Nice Food and Ambience"
10/29/14 Rahul0n1ine Kalyan, India
The Place is centrally Located, The Ambience is Very Good. Being a hardcore Veggie I am left with very limited choices at many places but the myth burts here. Plenty of Options available with great taste. Food: The Food is awesome I had Visited this place more than thrice as it is close to my Office and well connected. How to Reach: Max 10-15 Minutes Drive away from Goregaon or Malad. Staff: Staff is extremly cooperative and Humble. Parking: Hotel has ample Parking space.
"A business friendly hotel"
10/20/14 Leslie P Bangalore, India
Booked online through booking.com and there was no issues. I stayed for 2 days and it was very comfortable. Nothing extravagant but functional. The rooms are a tad small and the balcony is a huge waste of space. The bathrooms are very functional, clean and great water pressure. Ample storage space in a cupboard and for your luggage. Nice functional working table, 32' TV, and the other usual stuff like coffee maker, safe, etc. Lighting is very good and the beds are very soft and springy. Split ac works well.
"Nice place to stay"
10/07/14 somnathz17 Kolkata (Calcutta), India
First of all if you are expecting a five star treatment-this is not the right place. But I would say it is a business/short trip type hotel and you will get everything required for that. 1) Rooms are small-but compact. Neat & clean. There is nothing which you can complaint about. Wifi works well, all the towels/linens are changed everyday, hot water/ AC/ TV all work fine. Washroom is also small and compact. As I said it is not a luxury but more of business hotel. 2) Food is reasonably priced. I would suggest taking North Indian veg/non veg meal for lunch. Food was superb-ambiance was good (nice music), quantity is more than enough. 3) I love the fragrance of all the Sarovar hotel lobby- like Grand Sarovar & Hometel, here also no exception. Staffs are professional & would understand your needs even before you tell. 4) Location is nice. Its just 200 mts away from main road- which is in a way better as you wont get noise of traffic and will have a peaceful sleep. Among other Sarovar hotels nearby, I would say it is better than Hometel although both are almost on similar price range.
"Great restaurant and staff, inconsistent wifi"
10/03/14 Aj1c_68 North Hollywood, California, United States
I've stayed at this hotel on and off due to business travels. On the great side -rooms are well cleaned and house keeping is excellent -The restaurant has very good food and phenomenal service (the manager Jeffrey is delightful) -good value for the price. If I wanted larger rooms I'd stay at a more expensive hotel -hotel staff are all helpful, everything is always addressed promptly and are very polite On the downside -the hotel is off the street and not easy to access. Not really the hotels fault perse, but definitely can be difficult when arranging transportation -wife must be renewed every 24hours and can be spotty at times. For someone that needs internet access 24/7 this can become aggravating -hot water in the shower tends to run out fast. You've got about 2 minutes before it turns lukewarm
"Tiny room, tiny bathroom, bad breakfast - otherwise good"
10/01/14 Kaushik S
This hotel has many pluses and minuses. To be fair let me start with the pluses - It is comfortable and cozy WiFi was fast Rooms were cleaned and room service came quite quickly when things were requested Staff were helpful in many things - helping pack up stuff, finding couriers close by, arranging taxis etc Our room had a view of a well maintained park opposite - pleasing on the eye. Minuses - Rooms are tiny - bathrooms even tinier. Even the lobby is small. Our AC took a very long time to cool the room (Mind - there is no central air conditioning so the AC functioning is a matter of luck. We happened to get a room with bad AC). It is OFF SV Road (vs ON SV road - I hope you understand) - even taxi drivers needed help finding the place. Breakfast was unsatisfactory (sambar was raw, muffins were hard, coffee was insipid). But we had lunch at the same restaurant once and it was tasty. At the risk of sounding like goldilocks - the bed was too soft. I just could not sleep! And to be extremely nitpicky - the bathroom did not have a soap holder. So we had to leave the soap on the counter and I did not like that, since we had to reuse the soap during the day.
"Poor service,suffocating rooms"
09/29/14 Rajesh C
I booked this hotel by make my trip for a night in last weekend.Rooms are small and suffocating.The behaviour of staff was very lukewarm and indifferent towards guest.In night when stuck with mosquitoes in room,I asked at front desk for a repellent but despite being assured for the same,I didn't received.Somehow I managed to pass night.In morning breakfast also no waiter even served us water until I asked for it.Overall it was a horrible experience to stay there.I would not recommend this even for business travellers.
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