All hotels in Mumbai, India
1 room, 2 adults
You can collect Welcome Rewards® nights hereOpposite Techniplex Complex, Off S.V. Road, Goregaon (West), Mumbai, Maharashtra, 400062, India, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 37 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    3.7
  • Comfort
    3.7
  • Condition
    3.9
  • Neighborhood
    3.2
2.0 / 5Fair
"Not like the first time"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I stayed in the SP in Jaipur in March 2013. We had a GREAT experience. I took my daughter back there in July 2014 and the experience was not pleasant. We were treated with disdain by the staff. We were put on a hall where renovations were being made. We could not even breath because the fumes from whatever chemicals they were using were everywhere. They moved us after a day of complaints. But then we had much trouble with the internet service and it took 3 days of our 5 day stay in Jaipur for them to rectify this. We had the same problems with rudeness and internet at the SP in Mumbai. There, they sent the BELLMAN to help, which was no help at all. I am a business traveler and while most of my trips to India are for holidays, I still have to be connected to work. The language barrier was not easy to navigate. The staff could not understand us and we do not understand Hindi... and I can't help but wonder if we were treated rudely by the staff because we were women.
Genuine Expedia guest review
Other trip Aug 1, 2014
Tina
US
5.0 / 5Outstanding
"A Business Oasis In The Midst Of Mumbai Chaos"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
This small business hotel achieves a true Western-level standard...especially with respect to similarly-priced alternatives in Mumbai. In U.S. terms, it is equivalent to nicer Quality Inn, Holiday Inn, or the lowest-level Marriott. Nothing fancy here. Just clean rooms, comfy beds, good bathrooms, basic gym and business center. The little restaurant has very good food at reasonable prices. The staff is very nice and helpful. There were only two issues. First, I ran across were an improper online listing saying that breakfast was included. I had to pay 450 rupees (about $7.20) each morning I chose to eat the "free" breakfast buffet. It's still not clear whose mistake it was - Hotels.com, or the Sarovar's. (Hotels.com gave me a credit.) Secondly, anyone who has never been to India needs to understand that you're never very far away from the squalor and chaos. This hotel is a part of a gated tech park complex, but you're surrounded by the usual heat, humidity, traffic, deafening noise, and squalor of Mumbai. (The only way to avoid this is to spend well over $170 per night...and even then there's no guarantee.) The bottom-line here is that this is a really great hotel for someone who needs a reasonably-priced, safe place to stay in Mumbai.
Genuine Hotels.com guest review
9 night business trip Sep 20, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Wonderful!
Genuine Hotels.com guest review
2 night trip Jun 20, 2013
JB
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Avoid if you can"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    2.0
Not pleasant.... too small a room and bathroom... not sure how/ why it has " three / four star". Few staffs are very cordial and few are extreme opposite. Reception/concierge are managed like a 2 star facility... they just don't care/bother...I requested for a cab and waited for one hour to get a confirmation on the availability.. Even though I intermittently checked on the status, they couldn't give me a confirmation even after one hour... Breakfast buffet was repetitive and dull... The facility is not centrally air conditioned... House keeping service and the staffs at restaurant were excellent. I wouldn't recommend anyone to opt this facility at this rate unless you do not have any other option because of it's location. As a matter of fact am not sure why do they even call this a "service apartment". Is this really a service apartment or a hotel??
Genuine Hotels.com guest review
4 night business trip Apr 18, 2015
A Traveler
IN
4.0 / 5Excellent
"Good location in the suburbs for a quick stop over"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
1. Location is good for mumbai suburbs 2. Reasonably priced for the quality of service provided 3. Serviced apartments save unwanted cost of fancy services which customer rarely use..
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
GB
1.0 / 5Poor
"6000 Rs per day for a room the size of a toilet"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Firstly i was amazed at the size of the room, i entered & well it finished with absolute dis dain. Further we asked the room staff to clear the complimentary tea , the glass was washed in the toilet of our room !!!!!!!!!!!!!!!!!!!! who does that. Well i would recommend my friends to stay here just for the fun of it & just get to know how to mis manage a good chain of SAROVAR hotels.
Genuine Expedia guest review
Other trip Dec 17, 2014
Vivek
GB
4.0 / 5Excellent
"good for short stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Front staff on desk are not helpfull in any way need to be retrained or get new staff . They are first impression. But the rest of the staff are so nice an are there for you in any way.when booking ask for a front view . Modern inside an out . Good breakfast an gym . I can its a good place to stay
Genuine Hotels.com guest review
3 night trip Jul 29, 2014
joe @ asha
IN
4.0 / 5Excellent
"Great place to stay if staying indoors is not the"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was there for 2 nights and I had a good experience. The staff was friendly but a little slow. Took ages for check-in although I had paid in advance and the dine-in service forgot my complete order and only brought in part of my order. But the food was good, they had a nice spread and good quantity. There was no view outside the balcony and no point in staying indoors. Overall, the place is good if you do not have a plan to stay in throughout your stay. If they polish their service end a bit it will be for the better.
Genuine Hotels.com guest review
2 night trip Jun 14, 2014
A Traveler
IN
2.0 / 5Fair
"Small Rooms definitely below par Sarovar standards"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
They call this a 3 Star Deluxe property, in our experience it is not even close to a regular 3 Star. I would classify this as a premium 2 star property with obnoxious pricing. Our room was so small that my arm would hit the wall next to me and what more, ridiculously this property does not come with centrally air-conditioned rooms. The room comes with 1 tonne split and sadly ours didn't work. we stayed at a 24 degree temperature thought our stay on the hottest summer day in Mumbai. The maintainece of the hotel had no solutions for this and the on duty manager wasn't of any help to change our rooms and accommodate in a different room as apparently the hotel was sold out. We were discounted in room dining charges 50% waiver on it ...not even full. We felt ashamed to argue and let them know that you are compensating for a non working AC room. We just paid up what they asked for and left. This is the poorest Sarovar experience i have had having stayed in their other properties earlier. If the management at Sarovar is reading this ...I would like to state that you should have had the hospitality to offer us a discount on our next stay with you and thats how you win a customer back in hospitality !!
Genuine Hotels.com guest review
1 night trip Jun 10, 2014
Jmodys
IN
2.0 / 5Fair
"Average"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall its a average hotel...with very small rooms... dont expect anything like a normal 4 star hotel...good for a sleep... nothing more then that...please ensure you know that sarovar grand and sarovar portico
Genuine Hotels.com guest review
2 night business trip Jun 5, 2014
siddharth
IE
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Pros: Overall good hotel Cons: Price does not include breakfast. Hotel location a bit difficult to find, easy if you use GPS!
Genuine Expedia guest review
Other trip Apr 24, 2014
Rajesh
GB
2.0 / 5Fair
"Not comfortable hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Very poor service. Rooms comfort is not as per the price charged
Genuine Expedia guest review
Other trip Apr 14, 2014
Ajay
GB
4.0 / 5Excellent
"Relaxing Getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall it was a pleasant stay with great hospitality. Keep up the good work, Portico.
Genuine Hotels.com guest review
2 night trip with friends Mar 7, 2014
A Traveler
IN
5.0 / 5Outstanding
"Nice hotel close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I had booked two rooms at the hotel and both rooms were very clean. All staff were friendly and polite, room service was a bit slow however I was ordering food at 11.00pm.
Genuine Expedia guest review
Other trip Jan 29, 2014
Manj
GB
5.0 / 5Outstanding
"Excellant service & UK style modern decor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very approachable, professional staff, very very clean, would defenitely book again, no faults except it was very hard to find its inside hidden location by taxiwallahs.
Genuine Hotels.com guest review
2 night trip Nov 25, 2013
MN
GB
5.0 / 5Outstanding
"GOOD LOCATION. CLOSE TO THE AIR PORT, HIGH WAY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
ONLY 30 MIN. DRIVE TO THE INTERNATIONAL AIRPORT. VERY CLOSE TO HIGHWAY AND OBEROI MALL. HOTEL IS NEW AND THAT'S WHY TAXI DRIVER DON'T KNOW LOCATION. ASK TAXI DRIVER TO NEAR "SUNDER NAGAR " , AND THEY WILL TAKE YOU THERE.
Genuine Expedia guest review
Other trip Dec 14, 2013
VIJAY
CA
5.0 / 5Outstanding
"Amazing mini 5 star"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A very good hotel very clean and comfortable stay with excellent breakfast staff working here are always smiling and helpfull ..the manager here is doing a very good job and has the right people working here with him ..would defenitly recommend this place to all travellers for short or long term stay and next time I am going to stay at this place for sure ..thanks to you the people working here at residency sarover portico for making my trip a pleasant one .. God bless you all !!!
Genuine Hotels.com guest review
8 night business trip Oct 31, 2013
Aziz Momin
CA
5.0 / 5Outstanding
"Good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good place and value for money exp. Food served was good Staff very helpful
Genuine Expedia guest review
Other trip Nov 11, 2013
A Traveler
GB
1.0 / 5Poor
"Not worth the hype :-("
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
- Rooms are smelly
Genuine Hotels.com guest review
3 night trip Oct 11, 2013
A Traveler
IN
4.0 / 5Excellent
"Business hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Average. Room size very small, although not expected in Mumbai.reception can be more efficient.
Genuine Hotels.com guest review
1 night business trip Oct 4, 2013
Dr Mehta
IN
5.0 / 5Outstanding
"Confort room & shopping mall by taxi only few mins"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
I was going with my colleague for business trip, the first sight of the room is clean and it is turth very confortable. After work we want to go to some shopping mall and the receiption guided us where is it and by taxi just few minutes. Next time when I go to Mumbai I will definitely stay at this hotel again.
Genuine Hotels.com guest review
2 night business trip Jul 31, 2013
Ricky
AS
4.0 / 5Excellent
"Excellent service; great VFM"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Struggle getting to the hotel, but the subsequent experience is excellent
Genuine Hotels.com guest review
1 night business trip Sep 23, 2013
Satisfied
IN
3.0 / 5Good
"Small rooms"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel is nice...clean....but the rooms are very small....too small at this price
Genuine Hotels.com guest review
1 night business trip Sep 10, 2013
A Traveler
IN
1.0 / 5Poor
"Horrible Place to Stay"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
Very Bad
Genuine Hotels.com guest review
2 night business trip Aug 8, 2013
A Traveler
IN
4.0 / 5Excellent
"Value for money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was nice experience and would like to stay there again.
Genuine Hotels.com guest review
1 night business trip Jul 15, 2013
A Traveler
IN
5.0 / 5Outstanding
"Good Value in a Good Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel is brand new and was great in all respects. Service is exemplary. The location is good but not well known,in a side lane off SV Road, a better layout map would help. Rooms somewhat compact but well equipped and well done up. Hotels.com site offerred a breakfast inclusive rate but the booking did not say so. The Manager very obligingly included the breakfast gratis. Adequate spread for food buffets, good service. Would recommend for all business travel as also for leisure travellers.
Genuine Hotels.com guest review
2 night business trip Jul 1, 2013
A Traveler
IN

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"房间小的可怕"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
四星级酒店,藏在旮旯里,很难找。最大的问题是房间非常小,小到可怕。只有床和走路的空间。价格虽然合适,但是下次绝对不来了。
Genuine Hotels.com guest review
6 night trip Mar 12, 2014
A Traveler
CN
4.0 / 5Excellent
"reasonable price suitable for business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
wifi need to be improve, the rest of hotel is fine
Genuine Hotels.com guest review
3 night trip Feb 27, 2014
A Traveler
TW
4.0 / 5Excellent
"Ottimo hotel vicino al Bombay Exhibition Center"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Ottimo hotel vicino al Bombay Exhibition Center, ottimo servizio, personale disponibilissimo!
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 18, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip Feb 2, 2014
A Traveler
IN
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 4, 2014
S
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 16, 2013
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Sep 15, 2013
Rajeev
IN
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Sep 4, 2013
jones
IN
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jun 29, 2013
A Traveler
IN
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip May 15, 2013
A Traveler
IN

TripAdvisor reviews for Residency Sarovar Portico

Overall rating:Based on 158 traveler reviews

Most recent traveler reviews:

Overall Rating
"Decent and Relaxing Stay"
05/04/15 takeurcare Ahmedabad, India
The Property is excellent . Decent Room Size , Hygine , Good Ambience = Good and relaxing Stay Experince. The Service Quality was Good. Comfortable Stay Freindly Behaviour of Staff Decent and Healthy Food Good Quality Toiletiers
Overall Rating
"Nice hotel"
05/03/15 BrazilianTraveling07 Rio de Janeiro, RJ
I stayed at Sarovar Portico for 5 nights and it was great! The hotel is located in the west side of the city, which I don't recommend if you are there for tourism, but definitely it is a good option if you are on business as I was. The hotel has a really nice standard, the room is good and the staff are very friendly and helpful! The breakfast was nice and also the buffet dinner! The area is not the best of Mumbai, but there is a walking distance shopping, a very good restaurant few steps from the hotel and also two train stations if you want to visit the center and avoid traffic jam! The only thing I have to complain was that the AC of my room was watering, but I did not complain to the staff because I was arriving very tired and didn't want to change rooms, at the end it was not bothering me enough to have to move.
Overall Rating
"A nice Place !"
04/15/15 sandybluewhite Amritsar, India
It s a good hotel on SV road .. little inside to main the main road but very well approachable .. Rooms a bit smaller but clean .. food is good .. only thing that i felt bad was very slow service on 8th floor specially housekeeping .. tooooooooooooooo slllllllooooooowwwwwwwwwwwwwwwww... Otherwise staff is good and keen to help you. Outside room balconies need to be cleaned . will recommend for stay !
Overall Rating
"Excellent and Efficient"
04/06/15 jcbkfa Bengaluru (Bangalore), India
I stayed in residency sarovar portico for 04 days to attend conference. staffs in the hotel are well trained to look after the guest needs. Tasty food , especially that chinese buffet organised was very good. Rooms are small but it is good for business travellers
Overall Rating
"no value for money"
04/05/15 Tirumala Rau K Hyderabad, India
since it is centrally located people may prefer it. but there is no value for money. front office staff are pathetic . they keep on talking over phone, did not even talk to guest for at least 15mnts. rooms are very small . for this budge there are lot of properties are available near by this.
Overall Rating
"What a great hotel !"
03/18/15 anthonyfreeman4 Norwich, United Kingdom
Stayed at this hotel for a week and had a lovely stay, the staff ( reception, domestic and restaurant ) were so friendly and helpful, always ready to help in any way. The hotel itself is lovely, nice bedrooms, very clean and comfortable. Free tea, coffee and bottled water daily. We are regular visitors to India and will definitely be using this hotel again.
Overall Rating
"Hotel Sarovar Portico v good experience"
03/13/15 sunil_ahuja21 Ahmedabad, India
V good stay experience, with Gym and Swimming pool facility. near to the Industrial location where big companies are there. food quality and presentation is very good. one can enjoy stay with family and friends as well as for business purpose.
Overall Rating
"Excellent Experience"
03/09/15 drNitin2014
Nice Hotel with Excellent Food and Service.The quality of Service and Variety of Food is very good specially non veg dishes I liked a Lot. The Staff are well qualified to serve the needs of the guest had spent more than 15 days
Overall Rating
"Amazing"
02/27/15 SonalJam London, United Kingdom
As always this hotel remains my first choice when travelling to Mumbai. Staff is excellent and very co operative. Rooms are comfortable and ideal for business travellers like us. I am in love with the food though. Nothing like starting your day with sumptuous breakfast. I would recommend this hotel since it is a total value for money
Overall Rating
"Dirty , unhygenic"
02/26/15 shah_viren Bangalore
Stayed here for 3 nights and kept complaining about the room and the stench in the room. But no one bothered to attend to the complaint. I fell ill after coming back from this hotel and am in bed since last 8 days. Very poor hygiene and lousy staff. The GM of the property calls be after he sees my feedback to them, and asks me to stay once again. I will never recommend anyone staying here
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews