This hotel is wonderful. Although not directly on the beach, it is only 1 block from the ocean and a wonderful park with open space. It is located in the heart of the shopping, dining and entertainment district of Waikiki. The hotel is brand new so everything in the room was new and fresh. The double sliding doors allowed the ocean breeze to come right […] in off the balcony. And to top it off, the staff at Hokulani was amazing. They are truly first class all the way. I would definitely stay there again. Read moreGenuine Hotels.com guest review
"Excellent position in Waikiki."
Staff were exemplary. Nothing was too much trouble.Genuine Expedia guest review
We booked the Hokulani for a vacation getaway for myself, mother and sister-in-law. Our room was immaculate with two queen size beds in the bedroom area and a pull-out couch. Although the hotel is a couple of blocks from the ocean and surrounded by other larger hotel properties, we asked for and received a room on an upper floor that still had a view […] of the ocean. The room included a kitchenette equipped with a microwave, stove top, dishwasher, sink and toaster. The bathroom was very spacious with a wonderful shower that is separate from the bath tub. The pocket doors throughout the room maximized the use of the space and were very quiet to open and close. The lanai and the rooftop pool were both smaller than I would have liked, but still met our needs. The hotel is situated on a sidesteet that has limited car traffic and is very condusive to pedestrian traffic. There are several nice shops and restaurants on that street (Lewers), as well as numerous very nice shops and restaurants in the surrounding area. The hotel staff was especially accommodating, particularly the desk clerk named Cassel. We enoyed our stay very much. Read moreGenuine Hotels.com guest review
"Located in the centre of Waikiki."
It covered all my needs except for not having a safe.Genuine Expedia guest review
The hotel was more than pleasing and everything was great. I expected that the hotel would have moveable shower seats, but they didn't. It would have been great to have one as I was in a cast and couldn't really use the shower, but could have used it in the bath. Other than that it was awesome!Genuine Expedia guest review
This was a perfect choice for my young family. Having a kitchenette with everything you need was perfect. The room was beautifully presented, 5 star, it had everything we needed and more. The staff were extremely friendly and responded go our requests very quickly. I would definitely recommend this hotel to everyone.Genuine Hotels.com guest review
Everything new, staff very friendly and approachable. Pool a bit small - but rooftop view is spectacular.Genuine Hotels.com guest review
"Great location, great service!"
This hotel was open only Dec 2013! so everything was so new and fresh! It was our first time visit to Hawaii so I don't know what other hotels like but I liked the idea of "New", having heard most of hotels in Hawaii are quite old... I wouldn't mind the sitting area was a little bigger and the roof top swimming pool was a little bigger! but over all […] we had a great stay! Read moreGenuine Hotels.com guest review
ワイキキの中心部のため周辺は結構夜中もにぎやかです、部屋が５階だった事もあり若干ですが外の音が部屋に入ってきました、また景色も隣のビルの壁、駐車場を眺めることになりました。もっと上の階なら騒音も気にならず景色もいいかもしれません。ただ立地条件はとても良いです。Genuine Hotels.com guest review
ワイキキの中心にあり、便利は良いが海もあまり見えない、マウンテンビューも望めない。ハワイにいてもハワイらしさを感じられないホテルに感じました。 プールも16階に存在しますが、景色も変わらず。 風も強くゆっくりできない。 エレベーターを使用し、ホテル内に入るが、ワイキキビーチウォークの建物のエレベーターを案内され、部屋からロビーへホテルのエレベーターで下り、ビルのエレベーターに乗り換え地上へ出てました。 しかし、直通のエレベーターがあることを最終日に知った。 ホテルのスタッフは、誰も説明してくれません。 毎年ハワイに行き大体のホテルに滞在しましたが、ホクラニは新しいだけで他にまた泊まりたいと思える点は、ありませんでした。Genuine Expedia guest review
"하와이에서 가장 최근에 지어진 최고의 호텔"
힐튼의 명성에 걸맞는 하와이 최고의 호텔입니다. 하와이에는 오래된 호텔들이 많은데 이곳 오쿨라이 와이키키 힐튼 그랜드 베케이션은 가장 최근에 지어진 곳이라 시설이 매우 깨끗하고 서비스 또한 우수합니다. 또한 와이키키 해변까지의 거리도 가깝고 호텔 주변이 명품 쇼핑거리이며, 대형 쇼핑센터와도 매우 가까운 거리에 있습니다. 호텔 내 시설은 최고입니다. 침대도 매우 안락하고, 욕실이 매우 넓고 쾌적합니다. 간이주방에는 다양한 조리기구들이 잘 정돈되어 있으며 고급 커피메이커도 만족스럽습니다. 또한 방 크기가 넓은 편이며, 거실에 대형 평면티비, 침실에도 평면티비가 구비되어 있고, 욕실에도 거울에 작은 스크린 티비가 설치되어 만족스럽습니다. […] 하와이 가시면 이 호텔에 머무는 것을 강력 추천합니다. 다만 쇼핑센터 내에 있다보니 처음 가실 때에는 호텔 위치를 정확히 알기가 어렵습니다만, 1층에 발렛파킹을 해주는 분들이 24시간 대기하고 있어서 익숙해지면 매우 편리합니다. Read moreGenuine Hotels.com guest review
春休みに、6泊母子2人で滞在しました。すべてが新しくて、便利でした。ｻｰﾋﾞｽも、若干人によってばらつきはあるものの、基本スピーディーな対応で親切でした。特に、日本人以外のスタッフが親切でしたね。はじめ３階の道沿いの部屋だったのですが、（自分で選んだのですが）深夜通りで騒ぐ人の声が煩くて眠れず、こちらも部屋を変えてほしいというとすぐに対応して頂きました。プールは屋上にあります。泳ぐには小さいですが、夕方プールサイドで読書・昼寝をする分には、気持ちがいいです。部屋もきれいだし、部屋の無料コーヒーも常に補充されていました。キッチンで、簡単にごはんを作ったり、無料ＤＶＤをみたり、ランドリーも各階にあって、（あまり混む事はありませんでした）、子供も「おうちみたい！」と言って喜んでました。部屋は２人だ […] ったので、ちょうどよい大きさで、快適に過ごせました。 Read moreGenuine Hotels.com guest review
コンシェルジュの人達 ホテルの方達も親切な方達で とても良かったです。 洗濯機 乾燥機も各階にあり無料で使用出来ますし キッチン用品も何でもあり便利でした。４人でちょうど良い広さのお部屋でした。買い物にもとても便利な場所でした。また行きたいです。Genuine Hotels.com guest review
オープンしたてなので何もなもが新品です 立地も便利で、何かが足りないって時も真下にAbcがありすぐ買いに行けます。ワイキキで買いすぎちゃって荷物が大変なときもすぐに部屋へ戻れます プールの狭さが難点ですが、ビーチベットはクッションが快適で良く寝れますGenuine Hotels.com guest review
大人3人と子どもで利用しました。2ベッドと、ソファーもベッドにしてトータル3台のベッド、リビングと広々と使えてよかったです。プールも、小さい子どもにはむしろ安心な大きさでした。新しいので全てが綺麗。スタッフも見なとても親切でした。ただ、水回りの他の部屋の音が聞こえていたのが残念でした。でもまた利用したいです。Genuine Hotels.com guest review
オープンしたての室内はスタイリッシュで快適。ただルワーズST側で無いと隣のビルが近く圧迫感があると思う。オンザビーチで無いものの立地は何をするにも最高。スタッフも感じよかったです。Genuine Hotels.com guest review
2歳の子供と大人3名での利用でしたが、とても快適でした。部屋がリビングとベッドルームにわかれているのも、子供連れにはとてもよかったです。トロリーも近いし、ロイヤルハワイアンも目の前だし、本当に立地は最高でした。ホテルのスタッフもとても親切でしたし、掃除も毎日入ってくれたので助かりました。ただ、他の方も仰っているように窓からの景観は期待はできません。でも、私たちはあまり海をメインにしていなかったので、全然問題なかったです。また泊まりたいホテルです。Genuine Hotels.com guest review
アウトリガー アイランダーワイキキから新装開店したホクラニに行ってきました。 部屋からのビューは多くは望めませんが、機能的なキッチン付きのスイートルームは、なかなか快適でした。 エレベーターは、ルームキーを入り口でかざして、あらかじめ行く階を入力しないと乗れないなど、セキュリティーは万全。 オススメ出来るホテルです。Genuine Hotels.com guest review
そして、おそらく、1番きれいでGenuine Expedia guest review
今回、年末年始に5泊しました。 ホテル内はおしゃれで快適でしたが、やはりリノベーションの建物のため、窓が開かなくなっつたり、床がゆがんでいるなどはありました。 スタッフはとてもフレンドリーでした、設備等もよかったのですが、貸し出し用の傘が無いようで、ビニール袋をわたされたのは、驚きました。 最近はトランプ等に宿泊が多かった為、掃除・おもてなしが最初は物足りない感じでした。 立地・新しさ・便利さを考えたら、また宿泊したいホテルでした。Genuine Expedia guest review
メンバーでは無く利用の機会があったので利用しました。センスと快適性のバランスの良い部屋だと思います。勝手な思い込みですが日本人には程よい広さではないかと思います。ビーチの利用を考えなければ立地は最高です。朝食にはアイランドビンテージのアサイーを部屋に持ち帰り、お昼はウルフギャングでハンバーガーなどなど 突然のスコールもロイヤルハワイアンセンターで雨宿り（実際そうでしたｗ）ささいな事ですが、英語が得意ではない自分にフロントのスタッフがゆっくり話してくれたのが好印象でした長くなりましたが総じて満足でした＾＾ あ！あと浴槽のお湯の出かたにビックリです。確かめてみてくださいｗｗGenuine Hotels.com guest review
新しいホテルなので、すべて新品でとても綺麗。 部屋も広いし中心部の割にうるささは感じなかった。 一つ言うなら景観は期待できない。Genuine Expedia guest review
ワイキキの大通りにあるのでリッチは最高。 部屋もリノベーションしたばかりでキレイ。 が、もともとの建物が古いからか、経費をケチったか、壁が薄いのか周辺の部屋の物音が良く聞こえる…スタッフがまだ不慣れで人数不足もあり待たされる…洗面所がやたら広く、その影響でリビングが狭い…浴槽にお湯を溜める際にどこから水が？と思ったら天井に穴があり、まさかの天井からの注水でした…初めて見た瞬間は奇抜で面白いと思ったが天井からなので浴槽まで距離もありジャバジャバと音がうるさい、そのうえワイキキ周辺ホテル共通の悩みでもある水の出の悪さでお湯が溜まるまで２０分はかかる…水も跳ねるので何年かすれば浴槽回りはかなり傷むような気がする。 とくかくキレイなのとロケーションは最高です。Genuine Expedia guest review
さすがにヒルトンです。しかしコンドミニアム形式ですが、洗濯機はないです。しかし買い物等のアクセスは非常に優れております。海には行きづらいかも。Genuine Hotels.com guest review
毎日きちんと掃除をやって下さったり、日本語が得意なコンシェルジュがいたり、わからないことやお願いしたい事など丁寧なサービスで心地よい空間でした。 屋上プールは写真で見たよりはるかに小さく、日本の銭湯をやや大きくした感じなので、ジャグジーは付いているものの今一つでした。 メニューも少ないので。 ショッピング重視の方にはかなり便利です。Genuine Expedia guest review
キッチンもついてい、ベッドルームとリビングが分かれていて、シャワー、バス、トイレが別々でとにかく過ごしやすかった！Genuine Hotels.com guest review
ワイキキビーチウォークにあり、海にもDFSへも近くとても便利。 また屋上にはプール、ジャグジーとテラス席がありのんびりもできる。 洗濯機、乾燥機、キッチン、食洗機 、コーヒーメーカーと充実。Genuine Expedia guest review
全リニューアル施設の為、最新設備が充実している。ウォシュレット完備。Wi-Fi無料、日本語スタッフが常勤している。一泊基本料金2名1室料金。１名追加$200はかなり高額。ソファーベットはクィーンサイズ1台の為4名の場合、2名は1ベットで一緒に寝る必要がある。ソファーベットを使用するとリビングスペースはほとんど無くなる。2名又は3名利用が限界。3名利用で一泊あたり5万円、庶民的な価格ではない。近くの高級ホテル並みGenuine Expedia guest review
タイムシェアのものをオープンで泊まる事ができました。お客さんがほとんどいなくて新しい部屋に泊まれました。頑張って素敵な部屋にしているのが水回りとか新しいデザインのもので綺麗でした。タイムシェアで泊まるとお掃除は入ってくれないようですが今回は毎日掃除してもらえました。ランドリーも使い放題でした。だけどこれからは会員になった人が増えたら屋上のプールも騒がしいだろうな、とかいろいろと思いました。見学会の勧誘もあります。Genuine Hotels.com guest review
"Very Helpful Staff"
08/08/14 Dan M Ottawa, Canada
We were not supposed to be in Waikiki on our way home from the Big Island, but hurricane Iselle had a different plan. We ended up having to cut our visit short and head to Waikiki two days early. The staff at the HGV hotels were great. Our folks on the Big Island allowed us to stay until our departure time and the folks at the Hokulani Waikiki were able to fit us in with only the owners daily rate charged. When we got here by taxi we found the hotel reception is on the second floor, and the only notice is a small sign beside an arrivals desk on the sidewalk. If you are self driving look for it just after the turn on the right hand side. Great hotel, everything is first class and brand new. They looked after us and kept us all updated as the hurricane went by. There is a downside to timeshare ownership, but the Hilton Grand Vacations group is definitely is the top of the tops. Thanks again.
"Good location, top quality hotel"
08/05/14 Yi-Chang C Tucson, United States
We have family reunion trip to Hawaii. The location of the hotel is great, walking distance to beach, shopping and dining. The only drawback is the very small pool at the top of the building. It is crowded and impossible to swim. Not sure kids will have fun in there, either. We didn't even bring kids to the pool while we stay.
This hotel was immaculate. I loved it. Centrally located, all the bells and whistles you could possibly want in a room. My kids loved it as well. The pool wasn't very big but was big enough for my 9 and 10 year old to really enjoy themselves. I wish we had more time. The staff there was first class and seemed to really enjoy what they do.
07/30/14 Tomonori O Kawasaki, Japan
This hotel is in east of waikiki. So we can walk to waikiki beach a few minutes. And we can go shopping center easily.There are Royal shopping center and DFS in front of this hotel. And this area is safe location, so we can go restaurant or bar until mid-night.
07/28/14 RaqRNC Tampa Florida
Very Clean and up to date rooms. My teenagers loved it! Family friendly. Close to restaurants and shopping. If you don't mind a little walk to the beach, this is for you.If you want beach side hotel try the other Hilton Waikiki Village Awesome hotel too! I love HGVC!
07/28/14 Tim M Honolulu, United States
In downtown Waikiki so shopping was easy within walking distance. -Close to good food and entertainment. -Small pool on top floor (called a plunge pool) that is only 3 ft deep. -$35 a day for valet parking. Valet services were great though as it is unlimited in/out and the guys had our car ready within 3 minutes every time. -Rooms do not have full kitchens an not much room for storage of foods that you bring in. -100% aimed at Asian customers but done with class. -Property was great but is intended for more adults than kids. -Overall, as usual, an excellent property with A+ services from all staff.
"perfect location in Waikiki"
07/27/14 Cynthia Lea K pasadena, United States
This property is clean, fresh and safe. Everyone is friendly and helpful no matter what your needs are. You are right in the middle of shopping and restaurants, and a quick walk to the beach. The suites are so nice you may never want to leave.
"six night stay"
We stayed at this hotel on the last leg of our honeymoon. Having stayed in Hilton Waikiki beach for the first four days, the diference between the two hotels is pretty obvious the Hokulani is based on the timeshare system where emphasis is not based in my opinion on personal service to customers as i suppose you are left to your own devices. We weren't even acknowledged as honeymoon couple, even though i had given a hint on our reservation. All in all a good hotel, though won't be staying here in the future as the resort facility is a bit inadequate. Pros: *Near shopping *Beach approximately 3minutes walk : If you know your bearing *Fully kitted kitchen, free movie rental, self service washing and drying facilities *Bathroom and toilet facility very modern Cons: *Service not personal enough when compared to Doubletree or conventional hilton hotels *Can be quite noisy due to location of hotel *Check in / Check out time *Swimming pool laughable size *Hotel though right in the middle of Ala moana - is very difficult to locate as the signage is almost non existent.
"Great facility, great people"
07/13/14 Richard Scott R Bothell, United States
Very nice facility ,well located and accessible to all Waikiki amenities. Would stay there again. Staff was very accommodating but could not resolve the reservation issue that was made through Hilton Grand vacation club central reservations.
"Great property but still working out opening kinks."
07/11/14 Paul C Seoul, South Korea
Location. The Hokulani Hilton is literally at the crossroads of the most significant shopping in Waikiki: Beachwalk (a nicely landscaped two level shopping arcade that extends about 200 meters to the path leading to Waikiki beach, hence the name), the Royal Hawaiian Shopping Center, DFS Duty Free Mall and Luxury Row. At night, the area is festive, bright and celebratory. The lobby of the hotel is up the glass canopied escalator which is a part of the two level Beach Walk. One level above the busy intersection, the lobby is private and serene. An outdoor water landscape with waterfalls and torches at dusk and lounge area extends beyond the lobby. Just off the lobby is a nice "pick and go" cafe with an indoor/outdoor seating area that looks onto the busy intersection below. However, the selection of cold sandwiches is weak and it was iffy as to whether someone was staffing this area or not. Guests migrated over there for the complementary chilled lemon water. My guess is that the management still needs to figure out how best to use this facility. It's a pity cause this area is so nice and sorely underused. Previous review written in February 2014 said that they provided alcohol till 6PM. Did not see that on our week long stay. Seems to be part of the resort opening shake out. Agree with previous owner that a bar or a breakfast concept would be great here, too underused and desolate. The rooftop lounge is well done. The previous reviewer said that the cabanas were rented out at $200/day in February 2014, by the time we got here in July, the cabanas were free and well used. The sun deck has plush and comfortable chaises. But it was curious to me as to why there were no sun umbrellas. Again, the previous reviewer mentioned that there were staff to help set you up with towels and umbrellas. There were no staff or umbrellas on our visit. Guests were lying with their heads underneath the chaise tables for shade, a sad site. The plunge pool was good enough for what it was. We though it was unfortunate that the length of the pool which could've easily been design as a lap pool was literally divided into halves by a raised portion in the middle, very odd. We were sold on the property and became owners primarily because of the one bedroom suites. The interior design is well done with sleek modern appointment that still manages to be warm and luxurious. Kudos to the interior designer, well done. The bathroom is gorgeous. Take a look at the jaw dropping stand alone tub that doubles as sculpture. The water literally falls from the ceiling. Turn on the in mirror tv as you sit at the vanity - wow. The bedroom and living room furniture and appointment is elegant. We appreciated the ample closet space during our week long stay as we were able to properly put away our luggage. The living room has an electronics, mp3 and radio gadget which is a bit subpar to the overall high quality of the unit, very weak speakers. The unit has multiple outlets to recharge all your different phones which was appreciated. Nice to have though. The kitchen concept is "adult themed" rather than family friendly. We loved staying at the nearby Grand Waikikian because of its full kitchen which sometimes felt too large and a bit too suburban. The Hokulani managed to tame it a bit in a more sophisticated rendition of a kitchenette. However, our complaints are thus: 1. Fridge though pretty with the transparent front is too small. For families like us who stay for a week and cook a lot, a half fridge is a wee bit tight. 2. The stainless steel freezer broke during our stay. Also, because it is set into the bottom of the cabinetry, the drawers above were very warm from the freezer motor. It's nice to have an in suite ice maker, too bad ours did not work. Called the house engineers three times. 3. Rather than having a standard coffee maker, capsule coffee makers are provided. They give you 3 caf and 3 decaf. The rest you have to buy downstairs at the cafe. We could not find the appropriate capsules at the market.
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