All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2181 Kalakaua Ave, Honolulu, HI, 96815, United States of America, ‏‎855-239-9397
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.5 / 5Excellent

Score breakdown (from 75 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.4
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"Luxury hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hokulani was a pleasant hotel in the heart of it all. The rooftop terrace has fantastic views of Waikiki and even though the pool is small my kids still had a great time. We would definitely stay again.
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. William Bethel, Assistant General Manager
4 night family trip Dec 28, 2014
Jana
US
5.0 / 5Outstanding
"Perfect Hotel Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is beautiful, the staff are friendly and incredibly accommodating. Not on the beach, but on the main strip and not far from the beach. Beautiful pool area
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Waikiki. William Bethel, Assistant General Manager
Other trip Dec 30, 2014
D
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The best location for high end shopping but not too far from the beach. Everything is there!
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. William Bethel, Assistant General Manager
Other trip Dec 29, 2014
Dinah
US
5.0 / 5Outstanding
"Best hotel ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We LOVED this hotel. It is the best hotel I have ever been in!!! It's a fairly new hotel that is very sleek and modern. It's a time share investment - but they aren't fully sold out yet so you can rent it like a hotel. It has everything provided! Beach towels, Peter Roth bath products, a Japanese toilet, sponges, silverware, glasses, bowls, pots, pans, dishwasher, laundry soap. EVERYTHING!!! Staff was incredible - valet was amazing! LOVED this!
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. William Bethel, Assistant General Manager
3 night family trip Oct 28, 2014
Alanna
US
5.0 / 5Outstanding
"Great Hotel and Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
fantastic place and great location. brought my 2 yr old son and had a kitchen with all the ammenities and was perfect. the room was very clean and space was used very wisely, bathroom was huge with nice tub and dbl sink. very clean and the guys at the valet check in and check in staff were the most pleasant and very helpful. these guys made the diffrence. overall very happy and satisfied.
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
We are thrilled to hear you had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! William Bethel, Assistant General Manager
4 night family trip Oct 27, 2014
Wil
US
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location in the middle of Waikiki shopping and brand new facilities. We really enjoyed staying here. The hotel service was impeccable too. The only downsides were: small rooftop wading pool only, and with $35/day valet and taxes it was a little pricey. Also a few minor glitches: the ice machine and in-mirror TV never worked. But all in all we loved it!
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Waikiki. William Bethel, Assistant General Manager
4 night romance trip Oct 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Will definitely choose again.
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. William Bethel, Assistant General Manager
4 night business trip Oct 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is amazing! The staff is very friendly and helpful. The room was spacious, clean and comfortable. There's even a TV built into the mirror in the bathroom so you can watch TV while getting ready for the day or while relaxing in the large soaking tub. Even though this hotel was in the heart of Waikiki, we didn't hear a lot of street noise, even during the Aloha Festival! It was within walking distance to a ton of restaurants and shopping. We had an amazing stay at the Hokulani!
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Waikiki. William Bethel, Assistant General Manager
Other trip Sep 29, 2014
Adrienne
US
5.0 / 5Outstanding
"Hokulani Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is wonderful. Although not directly on the beach, it is only 1 block from the ocean and a wonderful park with open space. It is located in the heart of the shopping, dining and entertainment district of Waikiki. The hotel is brand new so everything in the room was new and fresh. The double sliding doors allowed the ocean breeze to come right in off the balcony. And to top it off, the staff at Hokulani was amazing. They are truly first class all the way. I would definitely stay there again.
Genuine Hotels.com guest review
5 night trip May 26, 2014
Andy K
US
5.0 / 5Outstanding
"Excellent position in Waikiki."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were exemplary. Nothing was too much trouble.
Genuine Expedia guest review
Other trip Mar 14, 2014
caroline
US
5.0 / 5Outstanding
"Girls Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We booked the Hokulani for a vacation getaway for myself, mother and sister-in-law. Our room was immaculate with two queen size beds in the bedroom area and a pull-out couch. Although the hotel is a couple of blocks from the ocean and surrounded by other larger hotel properties, we asked for and received a room on an upper floor that still had a view of the ocean. The room included a kitchenette equipped with a microwave, stove top, dishwasher, sink and toaster. The bathroom was very spacious with a wonderful shower that is separate from the bath tub. The pocket doors throughout the room maximized the use of the space and were very quiet to open and close. The lanai and the rooftop pool were both smaller than I would have liked, but still met our needs. The hotel is situated on a sidesteet that has limited car traffic and is very condusive to pedestrian traffic. There are several nice shops and restaurants on that street (Lewers), as well as numerous very nice shops and restaurants in the surrounding area. The hotel staff was especially accommodating, particularly the desk clerk named Cassel. We enoyed our stay very much.
Genuine Hotels.com guest review
1 night family trip Feb 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Located in the centre of Waikiki."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It covered all my needs except for not having a safe.
Genuine Expedia guest review
Other trip Jan 25, 2014
Rob
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"HOKULANI"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Will definitely stay here again. Great location, clean and service outstanding!!! Room was incredible.
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Hawaii! William Bethel Assistant General Manager
9 night romance trip May 7, 2015
Emily
AU
4.0 / 5Excellent
"Mr"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Confortable
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. William Bethel Assistant General Manager
1 night family trip Feb 21, 2015
Sheng chih
AS
5.0 / 5Outstanding
"Great location. Complimentary washer and dryer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location close to restaurants, shops, transport. Luxurious room. Washer and dryer located on every floor complimentary.
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Waikiki. William Bethel Assistant General Manager
5 night romance trip Feb 9, 2015
Robyn
AU
5.0 / 5Outstanding
"Nice hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed 5 nights at the Hokulani Waikiki at the end of a 4 week trip around America. The rooms are in excellent condition, with great facilities. So handy to have a kitchen. A real bonus was having the use of a complimentary laundry on each level. The staff were very friendly, helpful and welcoming. Would definitely stay again.
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Waikiki. William Bethel Assistant General Manager
Other trip Feb 10, 2015
A Traveler
AU
5.0 / 5Outstanding
"Hidden Gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, great location. 2nd time we have stayed here and we will be back
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Waikiki. William Bethel, Assistant General Manager
10 night romance trip Oct 25, 2014
Travis
AU
4.0 / 5Excellent
"New, modern and fab location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Fabulous location, new modern fit out, extremely pleasant and helpful staff. We were a family of 4 in a 1brm premier unit using sofa bed for extra bedding and we had plenty of room because of the clever layout in a small space. Kitchen was adequate, bathroom was amazing! Handy ABC Stores Deli straight across the road and beach access was a 3 minute walk away. Rooftop pool area was brilliant with loungers, cabanas and nice jacuzzi and although the pool was small and shallow it was fine for a quick dip to cool down. We were allowed to use hotel amenities including pool area after check-out to store bags and freshen up after a day at the beach for a 10pm flight that night. Our only gripe is that the pool area was closed for 6 hours one afternoon for a private function which was annoying. Everything else during our stay was excellent and we would definitely stay here again.
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. William Bethel, Assistant General Manager
4 night family trip Oct 13, 2014
A Traveler
NZ
5.0 / 5Outstanding
"12 Nights of Comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had 12 nights of comfort.Great service,lovely people and the air con was spot on.Having all the kitchen accessories meant we didnt have to eat out every night saving us money.Fully stocked bathroom every day as well as a laundry on every floor with washing powder supplied every day.By far the best hotel we have ever stayed!
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
We are thrilled to hear you had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! William Bethel, Assistant General Manager
12 night family trip Sep 28, 2014
Sharon
AU
5.0 / 5Outstanding
"Close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would stay there again looking to book again.Staff very helpful loved this hotel very clean.
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. William Bethel, Assistant General Manager
Other trip Oct 3, 2014
family of 6
AU
5.0 / 5Outstanding
"Wow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly efficient staff who got a pair of jet lagged travellers in early then did their best to make our stay memorial. The hotel services are excellent and the room was very well equipped. In addition they helped us organise tours and activities with efficiency and demonstrated an in depth knowledge of the options available to us.
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Waikiki. William Bethel, Assistant General Manager
Other trip Sep 14, 2014
Paul
AU
4.0 / 5Excellent
"Awesome Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was more than pleasing and everything was great. I expected that the hotel would have moveable shower seats, but they didn't. It would have been great to have one as I was in a cast and couldn't really use the shower, but could have used it in the bath. Other than that it was awesome!
Genuine Expedia guest review
Other trip May 4, 2014
A Traveler
AU
5.0 / 5Outstanding
"Magnificent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a perfect choice for my young family. Having a kitchenette with everything you need was perfect. The room was beautifully presented, 5 star, it had everything we needed and more. The staff were extremely friendly and responded go our requests very quickly. I would definitely recommend this hotel to everyone.
Genuine Hotels.com guest review
13 night family trip Mar 13, 2014
Domenic
AU
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything new, staff very friendly and approachable. Pool a bit small - but rooftop view is spectacular.
Genuine Hotels.com guest review
11 night trip with friends Feb 10, 2014
Tina
AU
4.0 / 5Excellent
"Great location, great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was open only Dec 2013! so everything was so new and fresh! It was our first time visit to Hawaii so I don't know what other hotels like but I liked the idea of "New", having heard most of hotels in Hawaii are quite old... I wouldn't mind the sitting area was a little bigger and the roof top swimming pool was a little bigger! but over all we had a great stay!
Genuine Hotels.com guest review
8 night trip Jan 2, 2014
M.K.
AU

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"还可以!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
酒店位置很好,离海滩步行很近,周边商业区也很方便; 套房房间的总面积很大,不过洗手间占了不到一半; 客厅的沙发床是固定的,不可折叠,所以三口之家足够,四人的话需要打地铺了; 总体来说,还不错!
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
感谢您的评论。 William Bethel Assistant General Manager
3 night family trip Feb 19, 2015
A Traveler
CN
3.0 / 5Good
"ワイキキの最新ホテル"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ハワイ挙式のために宿泊しました。 さすがに最新だけあって、お部屋は最高! お部屋の中で唯一残念なのは、他の方の口コミにもあるようにバスタブの湯をためるときに天井部分の蛇口からダダダーッと滝のようにお湯が出てくるので、床がびちゃびちゃになることでしょうか笑 それ以外はお部屋、立地(DFS目の前!)4共に最高でした。 フロント、ロビーにはいたるところに日本人スタッフがいるため英語が不慣れでも言葉の心配はありません。 ホテルへの入り口が若干分かりづらく、知人とロビーで待ち合わせ・・なんて場合は少々説明が難しいかもですが、慣れれば問題なし。 また次回も利用したいところですが、徐々にお値段が上がってきているようなので、お財布と要相談です。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel Assistant General Manager
5 night romance trip Jan 21, 2015
KEISUKE
JP
5.0 / 5Outstanding
"暮らすように住めるホテル"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
1月中旬に、親族の結婚式でオアフ島に行くのに4泊滞在しました。 お昼頃にチェックインしたら、すぐにお部屋に通していただきました。 両親と3人での旅行だったので、ツインの部屋を希望していたのですが、それもしっかり要望が通っていました。私はリビングのソファベッドをベットに作り変えてもらいそこで寝ましたが、ソファベッドとしてはかなり大きいサイズのベットだったので、快適に過ごせました。 キッチンも一通り揃っていますし、毎食外食も疲れるので、簡単な食材を買って帰って、お料理なんかもできるので、暮らすようにハワイを楽しむということであれば、申し分ないと思います。 ランドリーも各階にあるので、毎日洗濯もできます。日本語の説明書をくれるので、安心です。 みなさんの口コミにあったとおり、コーヒーメーカーの使い方が分からなかったので、これはスタッフにすぐに確認しました。あと浴槽は、かなり斬新なお湯の出方ですが、毎日お湯を溜めて入れます。特に両親は高齢でもあるので、浴槽があったことが、かなり気に入っていました。 セキュリティもしっかりしてるし、お部屋からの景色はほぼ望めませんが、DFSからも歩いて1分の距離なので、買い物には本当にいい立地です。また最上階からの景色はとても良いので、オススメです。 値段も決して安くはないですが、それに見合うだけの価値はあると思います。 今まで、ヒルトンヴィレッジと、ロイヤルハワイアンに泊まりましたが、次回行くときはまたホクラニに泊まりたいです。 コンシェルジュもフロントもほぼ日本人が対応してくれるので、初心者の方もオススメです。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
この度は当リゾートにつきまして素晴らしいご意見をお聞かせ頂き心より感謝申し上げます。何よりもご滞在をお楽しみ頂けました事を大変嬉しく思うと同時に、次回当リゾートにてお目に掛かれるのを楽しみにしております。 William Bethel, Assistant General Manager
4 night family trip Jan 16, 2015
A Traveler
JP
4.0 / 5Excellent
"とても便利です"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
いつもはホテルですがコンドミニアムは今回初めて宿泊しました。まずは立地の良さはナンバー1です。 買い物、食事、ワイキキビーチとどこへでもすぐ行けます。レンタカーを借りたのでバレットサービスを利用しましたが入出庫とも迅速で満足です。部屋は家族4人で使うにはちょっと狭めでしたが備え付けの食器やレンジ、冷蔵庫が便利で部屋もきれいでした。また利用したいと思います
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
8 night family trip Dec 27, 2014
MAMORU
JP
5.0 / 5Outstanding
"高齢な母との旅"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
ホクラニは初めての宿泊でしたが、ヒルトングランドバケーションクラブ全般に言える広々空間がきちんと確保されており良かったです。 今回の旅行は高齢の母との旅行でしたので、海が主体いではなくロケーション重視でした。今回の私のような方や高齢の方にはピッタリのだと思いますのでお薦めです。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
4 night family trip Jan 2, 2015
katsumi
JP
5.0 / 5Outstanding
"Ótima opção em Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Apesar de não estar em frente a praia, o hotel está muito bem localizado na região de Waikiki. Hotel novo, muito bem decorado, quarto com facilities, bem equipado, concierge excelente, funcionários bem treinados e felizes!
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Obrigado por seu comentário. William Bethel, Assistant General Manager
5 night family trip Dec 28, 2014
ROBERTO DE M
BR
5.0 / 5Outstanding
"リピーターになるかも"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
素晴らしい立地条件と部屋の環境で大満足。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
3 night family trip Dec 27, 2014
A Traveler
JP
4.0 / 5Excellent
"快適でした"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
部屋は、綺麗でスタイリッシュ。しゃわーは、外せません。ベッドのマットレスは、固めで快適です。掃除も綺麗に。また、泊まりたいです。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
2 night family trip Dec 25, 2014
A Traveler
JP
4.0 / 5Excellent
"ハワイだからこんなもの、、?"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
ロケーションは 最高。どこへいくにも便利。部屋は一番上のフロアだったので遠くながら海もみえましたが眺望は期待しないほうがよいと思います。お部屋の掃除はお国柄仕方ないのかもしれませんが床などあまり綺麗ではなかったです。。コンシェルジュに食材を買うために近場のスーパーの場所を聞いたのですが、行ってみたらcloseでした。同じトロリーで近い場所に別のスーパーがあったので、さらにガックリきました。コンドミディアムだけに、スーパーの最新情報はおさえておいてほしいです。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
6 night family trip Dec 19, 2014
A Traveler
JP
2.0 / 5Fair
"エレベーター"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
故障していたが,それに対する説明はなかった。 きちんと宿泊前に説明してほしかった。 部屋に関しては悪くない。
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests. We hope you’ll give us the chance to restore your trust in us in your future travels. William Bethel Assistant General Manager
Other trip Nov 26, 2014
A Traveler
JP
4.0 / 5Excellent
"ホクラニヒルトン素敵なホテルでした"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
ロケーションは、便利でワイキキの中心で買物や免税店近くよかったです。ホテルも日本語が使え意志のの疎通もよかった。部屋も広く新しいのできれいだった。プールも最上階にあり使いやすかった。残念だったのは、バスタブを使用したかったので写真に広いバスタブがあったので申込みしたが、実際ない部屋に通された。安いプランなので交渉しにくく次回は、リクエストしてみようと思う。バレーパーキングは、ワイキキの中心地なので1日35ドルと高め。ランドリーは、無料で24時間使えます。キッチンが、あるので便利でしたが、フリーザーが、アイスを入れていたら溶けてしまい、氷が作れなく持ってきてもらい使用した。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
7 night trip with friends Nov 5, 2014
A Traveler
JP
5.0 / 5Outstanding
"海外ウェディング"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
初めてこちらホテルに泊まりました。 海外挙式とハネムーン旅行を兼ねていくつかのホテルの中から立地とホテルの設備を検討した上、こちらのホテルに決めました。 結論から言いますと大満足です。 ホテルのエントランス、部屋の設備、清潔感どれをとっても全てにおいて行き届いていました。 その中でも1番快く思えたのはホテルのスタッフの方々のサービスや気遣いでした。 ほぼ、すべてのスタッフの方が日本語をつかえて、笑顔で優しい心遣いが本当に素敵 に感じました。 また、次回ハワイに行く時も必ずリピートしたいと思います。 素敵な思い出に残る旅行が出来たこと。 ホテルの方々有難うございました。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
この度は当リゾートにつきまして素晴らしいご意見をお聞かせ頂き心より感謝申し上げます。何よりもご滞在をお楽しみ頂けました事を大変嬉しく思うと同時に、次回当リゾートにてお目に掛かれるのを楽しみにしております。 William Bethel, Assistant General Manager
5 night family trip Oct 20, 2014
akihiro
JP
5.0 / 5Outstanding
"Excelente time sharing"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fiquei na suite, excelente espaço, um apartamento completo com sala, quarto, cozinha e banheiro, todo equipado, artigos de higiene de excelente qualidade, uma lavanderia por andar, vizinhança cheia de bares, restaurantes e poucas quadras da praia. O único senão foi ter que adiantar minha estada por causa do furacao Ana que ameaçou passar sobre a Ilha.
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Obrigado por seu maravilhoso comentário de nossa propriedade. Estamos tão feliz em ouvir que você tenha gostado do seu tempo com a gente. Estamos ansiosos para vê-lo novamente no futuro. William Bethel, Assistant General Manager
4 night trip Oct 15, 2014
Fabio
BR
4.0 / 5Excellent
"立地のいい綺麗なホテル"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
とても綺麗でした。日本語の話せるスタッフも多いので言葉には心配ありません。お風呂の天井から出るお湯は普通の蛇口でよかったと思います。屋上のプールは小さいですが、眺めは良いです。 また行きたいホテルです。
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
Other trip Oct 16, 2014
アグネス
JP
5.0 / 5Outstanding
"素晴らしかったです!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
アップグレードの申し出をうけたのですが、14F、角部屋で浴槽なし、とのことだったので、アップグレードをことわりました。 で、通されたのは3F。 しかし、スィート、滞在型でキッチン別、リビングは大きめテレビと応接セット。ベットルームはキング(よりもでかい?)のベットとやはりテレビ。バスルームはトイレ別で、浴槽とシャワールーム、洗面台がなぜか二つ。洗面台の鏡にテレビが映し出される。という豪華さ。 知っていたら、もう四泊もホクラニに泊まったのに… というくらい素晴らしかったです。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
この度のご滞在についてご意見をお聞かせ頂き誠にありがとうございます。私共のゲストとして当リゾートにお越し頂いたことを喜ばしく思うと同時に次回のハワイ旅行の際には、当リゾートのサービスそしてご提供するアメニティ等がお客様の最もご希望されるリゾートでありますよう願っております。 William Bethel, Assistant General Manager
3 night trip Oct 4, 2014
HideKimo
JP
5.0 / 5Outstanding
"快適なホテル"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
エレベーターに階のボタンがないことは防犯上とても良い。ウォシュレットがあり、洗濯もでき、全般に設備は素晴らしい。コンビニ、レストラン、ビーチも近く、ロケーションとも非常に良いです。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
3 night family trip Sep 27, 2014
A Traveler
JP
5.0 / 5Outstanding
"割り切ったら非常にいいホテル"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
高級ホテルにあるようなサービスはないですが 新しいだけあって、スタイリッシュで、部屋の使い勝手はいいです。 今回泊まったお部屋からは他のホテルのpartial ocean view程度の海は見えます。 ルームサービスなどはないけれど、中心街にあるので飲食店でテイクアウトしたり、 ABCストアで買ったらいいだけなので特に困りません。 コンドミニアム型のホテルをお探しならお勧めです。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
お客様が当リゾートでのご滞在を大変ご満足されたと伺いスタッフ一同とても光栄に思います。またこの度はお忙しい中貴重なご意見を賜り、心より感謝申し上げます。皆さまのセカンドホームでのご滞在が、おくつろぎいただけるひと時となるよう日々サービスの向上に努めて参ります。次回当リゾートにてお目に掛かれるのを楽しみにしております。 William Bethel, Assistant General Manager
2 night family trip Sep 24, 2014
A Traveler
JP
4.0 / 5Excellent
"とにかく 便利"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
ワイキキの 真ん中にあるので 食事や買い物には めやくちゃ便利 リゾートで 海を見ながら。。。を 楽しみたい方には 向いてませんが、今回は コンサートのためで 夜遅くなっても 周りのレストランも たくさんあいていますし、安心して 出かけることが できました 長く ハワイに旅行するなら 数泊は ありだと 思います
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your review. We look forward to seeing you again in the future. William Bethel Assistant General Manager
Other trip Sep 29, 2014
たくぼん
JP
4.0 / 5Excellent
"初めてのハワイ旅行の方にはお勧めしません。"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
初めてのハワイ旅行の方には、海沿いの大型ホテルのほうがいいと思います。ラナイ(ベランダ)からの景色も通りしか見えません(私の部屋は隣のビルの壁しか見えなせんでした)が、ショッピングには便利でした。私のホノルルの滞在スタイルであれば快適に過ごせました。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
8 night trip Sep 18, 2014
A Traveler
JP
4.0 / 5Excellent
"抜群のロケーションとオシャレな設備のコンドミニアム"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
ワイキキ中心部でロイヤルハワイアンセンターの隣という、とても便利なロケーション。ただ低層階の部屋ではラナイから海は全く見えません。いつもワイキキビーチタワーを利用していましたので、窓の外に広がる一面の海は楽しめませんでした。しかし、室内設備は最新できれい。オシャレなバスタブに独立したシャワーブース。キッチンはコンパクトですが、IH2口、冷蔵庫、食洗機、電子レンジ、コーヒーメーカー、炊飯器、トースターなどひと通り揃っています。キッチンペーパーやスポンジ、食器洗い洗剤などもデフォルト。各階にランドリールームがあり、洗濯機・乾燥機が各2台、洗剤も付いていて無料で利用できます。ヒルトングランドバケーションのコンシェルジュデスクがあり、さまざまな手配をお願いできます。私たちはロイヤルハワイアンホテルのアバサ・スパやウルフギャング・ステーキの予約をお願いしました。ただしコンシェルジュは、仕事のできる方とそうでもない方の差がありました。
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your review. We look forward to seeing you again in the future. William Bethel Assistant General Manager
Other trip Sep 20, 2014
kohiki
JP
5.0 / 5Outstanding
"하와이에 다시 간다면 여기죠~!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
체크인 시간이 하와이가 전체적으로 3~4시다 보니... 항공편과 시간 차이가 많이 나서 로비에서 대비하는 시간이 너무 긴 게 흠이지만, 직원들이 정말 친절하게 응대를 해줘서 기분이 나빠지진 않았다. 방은 깨끗하게 정비되어 있고, 스위트 룸의 경우 간단한 조리도 가능하게 되어 있어 가족단위 관광객이 이용하기에 매우 적합하다고 생각한다. 다만, 하와이 특성 상 주차비가 비싸고, 바렛 서비스를 이용해야 하는 문제가...돈만 지불한다면이야 이보다 더 편할 수 없겠지만...
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
리뷰 주셔서 감사합니다. William Bethel, Assistant General Manager
4 night family trip Sep 5, 2014
이현규
KR
5.0 / 5Outstanding
"新しくきれい"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
8月31日から2泊しました。11:30に到着したのですが、16:00のチェックイン時間前に部屋が空いているとのことで、部屋に入れていただきました。 ベッドルームとリビングが分かれ、広くて快適でした。
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
あなたのレビューをありがとうございました。 William Bethel, Assistant General Manager
Other trip Sep 9, 2014
Kazuo
JP
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
新しいのできれい。場所は最高! 2階ロビーからエレベーターで下に降りると隣にABCストアがあって飲み物など買って帰れとても便利です。   ワイキキビーチウォークと隣接していてショップを見ながらビーチに行けるし、トロリー乗り場・両替所はカラカウア通りを渡ればいいだけで、ロイヤルハワイアンセンターもルワーズ通りを渡るだけ。 行動派にはベストです。 ホテル内には日本語の話せるスタッフが何人もいるし安心。 部屋の中はクローゼットも洗面台も2つあって便利です。 ただ到着日には石けんが1つしかないので手を洗うのも2人では不便で、シャワールームで体を洗う時もそれを持って行かないといけないので最初から洗面台には1個ずつとシャワールームにも1個欲しいです。 アメリカ人はシャワールームではシャンプーするだけなんでしょうね。 シャワールームのシャワーも上下に曲げられないタイプでフックにかけると真横に湯が出て使いにくかったです。真上からのシャワーだけでよかったら大丈夫だと思います。 個人個人でお風呂の入り方も違うのでこれは私にとっての感想です。 とにかくショッピングとか忙しく動く人には立地条件は最高です。
Genuine Hotels.com guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
この度は当リゾートにつきまして素晴らしいご意見をお聞かせ頂き心より感謝申し上げます。何よりもご滞在をお楽しみ頂けました事を大変嬉しく思うと同時に、次回当リゾートにてお目に掛かれるのを楽しみにしております。 William Bethel, Assistant General Manager
5 night trip with friends Aug 27, 2014
ハワイ大好き
JP
4.0 / 5Excellent
"DFSの斜め前、ビーチも近くオアフ島では買い物重視の我が家には最高のロケーション。"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
狭いです。その前に3泊したマウイのコンドミニアムの半分の広さ。キッチンも狭い。設備で補っている感じです。炊飯器もミキサーもある。レストルームにもテレビあり。無料WIFIあり。 バスタブは有り、給湯もコメントと異なり問題なかったですが、使うことはありませんでした。 チェックインの時にもいわれましたが、バルコニーからの展望は悪し、隣のビルが見えるだけ。「六本木に泊まっているようなもの」と話していました。911号室は変えた方がいいかと思います。 洗濯機乾燥機は各階に2台づつあり。
Genuine Expedia guest review
Response by Hokulani Waikiki By Hilton Grand Vacations
Thank you for your review. We look forward to seeing you again in the future. William Bethel Assistant General Manager
Other trip Aug 11, 2014
あーちゃん
JP
3.0 / 5Good
"高層階ならいいかも"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
 ワイキキの中心部のため周辺は結構夜中もにぎやかです、部屋が5階だった事もあり若干ですが外の音が部屋に入ってきました、また景色も隣のビルの壁、駐車場を眺めることになりました。もっと上の階なら騒音も気にならず景色もいいかもしれません。ただ立地条件はとても良いです。
Genuine Hotels.com guest review
4 night family trip May 7, 2014
kan
JP
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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