"Polite Hotel Employees"
It has been an enjoyable stay in the hotel with helpful hotel's employees. Keep up the good job. Hotel is walking distance to the shopping mall.Genuine Hotels.com guest review
"Near Airport Rail . Convenient location"
Good Value for the location. Near to Airport Rail. near shopping area like plantimum mal 10mins walk to get there. Hotel service - responsive to my request . Have friendly staff.Genuine Hotels.com guest review
"Great Location with decent rooms"
The rooms were better than we thought. Bed was comfortable. Only thing was that we were on the 6th floor and the hotel did their washing on the 7th floor so we could hear a little bit of the washing machine, but it did not bother us as we slept through it as we were so tired shopping. Location was superb. 10 min walk to platinum mall. And there is a […] 7/11 and street side food right downstairs in case you need some snacks in the middle of the night. Read moreGenuine Hotels.com guest review
The hotel have really friendly staff. It's worth the stay for the condition of the hotel was worth it. Environment was good tooGenuine Hotels.com guest review
"2nd Time staying in this hotel"
This is my 2nd time staying in this hotel as the price rate is reasonable for a 3* hotel. They free upgraded my room to deluxe and is very comfortable. Is easy for me to find the location as its my 2nd time staying. For those who do not know how to go, It is just in the heart of Pratunam Market. Very Near to Citin Hotel. Good service from hotel […] reception and free tuktuk rides from hotel to platinum fashion mall. Read moreGenuine Expedia guest review
"Perfect for shopping trips"
Shopping areas are easily accessible by foot. Street foods are just a few steps away and 7-11 is just below the hotel. Staffs are friendly and ready to help. Requested for a room change as we were given a double bed instead of single beds and was immediately attended. Tuktuk service is a plus point especially during a rainy day. A staff walked us to […] the nearest train station while carrying our luggages after checkout, it was a really sweet gesture by the hotel. Room was alright, considering the price we have paid. Read moreGenuine Hotels.com guest review
The hotel is near to platinum mall which is a shopping paradise. Good staff and hotel is clean, at night very relax when your in the room.Genuine Expedia guest review
"Good hotel with bad housekeeping"
It was a good hotel with everything near by but we kept on requesting for fresh bed sheets but failed to get them for both our roomsGenuine Hotels.com guest review
Hotel address is not very known to most taxi drivers and tuk tuk drivers as well. Took quite awhile to find the hotel as it was in small road and not many people know about it even with the address. Difficult to get a cab but the bellboy got us one which brought us straight to the airport on our checkout, which was not so bad. Roadside stores which […] sells food, souvenirs, shirts and many more also just out of the hotel. 7-11 is just beside the hotel if you need anything. Most rooms has a window which can see into your room from the corridor (with curtain to close of course), which reduce a little of privacy if anyone who needs it else it should be okay. Hotel seems to be a hot spot for indians, though i am not racist but seems like i am the only one of my race at the hotel throughout my stay. Free Wifi was provided but we were not provided with the username and password on check in, and we had to request. Hotel was okay, other than the sink being next to the bed outside of the toilet which was in an awkward position. Read moreGenuine Expedia guest review
Not bad. Location very hard to find. But good area to shopGenuine Expedia guest review
"Good for value stay"
Will sure visit again because the staffs were all so friendlyGenuine Hotels.com guest review
"Clean and comfortable rooms"
We booked 3 rooms and 2 of the rooms are in good condition. The last room has a big hole in the ceiling of the toilet and the water heater is faulty. The room keys also fail to open our doors on several occasions. Other than these minor faults, the living conditions are generally good. Big and comfy rooms. There are plenty of street food just outside […] of the hotel. Read moreGenuine Hotels.com guest review
"Hotel located quite inside the street"
Taxi driver need some times to look for & need sometimes to walk out from the hotel~Genuine Expedia guest review
THIS WAS THE WORST HOTEL YOU COULD FIND IN BANGKOK. IF YOU ARE READING THIS AND STILL BOOKING THE HOTEL, YOU ARE GOING TO WASTE YOUR WHOLE TRIP AND DAMPEN EVERYONE MOOD. The whole hotel is a 1/2 star HOTEL STANDARD. I don't know why is it still operating. The staff is slow and dishonest as my room's shower was faulty and when i turn it on THE WHOLE […] TAP FALL OFF!!! I went to the counter to ask for a change of room and THE MANAGER TOLD ME the hotel is OUT OF ROOM and will send a technician to our room but LUCKILY the tap is not fixable. Therefore, they need to change it for us. The room was changed but the condition is horrible. The toilet is filthy, the bed cloth is not changed and the pillow had a weird smell. Last but not least, the bellboy who is working night shift is a super nice guy. He will gladly help you with any problem, but the counter staff likewise. Read moreGenuine Hotels.com guest review
Value for money. Good price for grand deluxe room, inclusive of breakfast, even though the standard of the breakfast buffet could be greatly improved.Genuine Hotels.com guest review
"Great Price & Satisfactory Stay"
Location was ok, but was hard to find for the 1st time there.Booked grand deluxe, but they gave me a wrong standard room, informed them & got it changed. Room was suspicious as their guy came in & sprayed insecticides & air freshener twice. Shower pressure was really weak, & hot water was unstable. Feedback when i check out & the next night when i returned, […] they gave us another room without all these problems. Satisfied with the room too, nice room at such a price. Breakfast could be improved tremendously, they were nice enough to call us & asked if we wanted food to be served up to our room when we didnt went down for breakfast. Manager was really kind enough to extend late checkout for us when i requested before the trip. Overall, i must say I'm satisfied with the stay at this hotel. Read moreGenuine Hotels.com guest review
"Clean plsu smooth check in!"
Booked two rooms for a very good rate. Location: Quite Ulu but near baiyoke sky hotel so its fairly simple for taxi and tuktuk to navigate to your hotel. The place seems very alien but the surroundings are fairly safe. Comfort: The hotel was simple provided are shampoo and soap and towels and they refill them everyday. Hotel is tiled flooring not carpet. […] Bed was pretty comfy and had quite a few channels, AXN and what not. Service: The entrance staffs are very polite and the Bellman/Usher is very very very or i would say extremely polite and helpful. I felt like tipping him whenever i met him. He is simply superb! Overall: I found that this hotel met my expectations in terms of not having bed bugs and superb aircon and tv and basic amenities provided. For the price you pay and i really didnt have much to complain for at least maybe a suggestion, they could have offered a massage service at their hotel. So all in all a recommended hotel for your stay in bangkok well why spend so much on hotel when you can spend more on your shopping! Read moreGenuine Expedia guest review
"Good hotel, reasonable price, but hard to find"
Overall, the hotel is good. Staff is friendly. Room is spacious. Price is reasonable. Breakfast is good although it lacks of variety. Lots of food stalls along the alley. Near city center, within walking distance to major shopping centers eg Siam Square, Pratunam market. The only disadvantage: Hotel is located in the alley, opposite Citin Pratunam, […] at end of the road, which made it difficult to find. Beware of tuk tuk taxi car, who try to pitch you with low fare, then increase it during the journey with ridiculous reason or bringing you to a tourist agency to buy an overpriced tour. Read moreGenuine Expedia guest review
Do not stay here! Rude and bad service, room was leaking during rainy days..room not cleaned properly, very stingy with soapGenuine Hotels.com guest review
"Nice staff but. Others so so"
The location not very great. But near the hotel many street food. The hotel not very comfortable . I can't sleep well for 3 night. But the staff very nice and helpful.Genuine Hotels.com guest review
"einfaches Hotel inmitten des Tohuwabohu von Bangko"
sehr gut, obwohl kein Taxifahrer das Hotel finden konnte. Aber es ist inmitten des wahren Lebens von Bangkok und ziemlich zentral gelegen. Ein schöne Geste in Thailand sind die zwei Wasserflaschen, welche jeden Tag ins Zimmer geliefert werden. Die Reception hilft gerne bei allem weiter. Das Frühstücksbuffet verdient diese Bezeichnung nicht wirklich […] . Read moreGenuine Hotels.com guest review
位處熱鬧地方，吃的也很方便，一下樓就是7-11，而且樓下多小吃，房間也很乾淨，服務人員也很好，唯一缺點是可能是因為特價房，所以在電梯只到7樓，所以必須自己走一樓上8樓，不過還好服務人員會幫拿行李，只不過因為這次至泰國是批貨，所以當有貨要先帶回房時，就會有點不方便了，但整體來說，這間飯店的價位、服務品質，房間的乾淨度…等等會讓我下次再去泰國批貨時會想再住…Genuine Hotels.com guest review
"New and clean"
Good: the room is new and clean, the shower is hot enough and the air-cond is function well. the front-desk guys is unfriendly and couldnt say english in well. the bell-boy service is nice. there are free shuttle tuk tuk to nearest BTS station. there have many street food and shopping around the hotel. 7-11 just downstairs. Bad: the location is far […] away from Ratchethewi BTS, around 25min by walk. the neighbor is noisy at night. Read moreGenuine Hotels.com guest review
"harga murah dgn tema moderen yg bersih"
Sangat puas menginap disini, bersih, moderen, harga sangat terjangkau..sayang sekali di hari terakhir internet mengalami gangguan...Genuine Hotels.com guest review
"Convenient Room, Remote Location"
The room was clean, average size, and new. The receptionist was so warm welcomed and worked so fast. But, I was a bit disappointed with the location. When I checked it on google maps, it was like a one alley beside Baiyoke sky. In the fact, it was like a small and crowded alley which was hard to pass by car. The way to BTS is very inappropriate through […] subway rail. But, overall score for staying here is quite satisfied. Read moreGenuine Hotels.com guest review
很乾淨~還不錯Genuine Hotels.com guest review
"Hotel dekat dng daerah perbelanjaan"
Front officer Sanjay membantu. Namun hari pertama handy knots super jelek, itu bukan handuk. Hari terakhir baru Diberikan handuk. Sepanjang gang hotel banyak makanan yg mudah didapat apabila kelaparan melanda tengah malam. Dan pas di depan hotel ada seven eleven.Genuine Expedia guest review
The hotel is a bit hard to find, in some complicated streets. The room is not as what i expected, but it was just fine for two nights.Genuine Hotels.com guest review
Ks kha tot di chuyen thuận tiện.ks hơi khó tìm vì trong hẻm.nằm gàn chợ trung tâm mua sắm.nhân viên rất thân thiện.phòng sạch sẽ đầy đủ tiện nghi.bữa sáng mức đọ trung bình.nói chung tôi sẽ ưquay lại ks này khi trở lại bangkokGenuine Hotels.com guest review
"Close to night market, clean room"
A satisfactory travel experience. The room is clean and spacious. Right in the the night market with plenty of good food. Good service and breakfast. A good choice under limited budget.Genuine Hotels.com guest review
"Una pensione a Pratunam"
Una pensione a Bangkok. Niente di piu' . Abbiamo soggiornato nella camera famigliare da 4 . I soffitti a poco piu di 2 metri di altezza e con delle finte finestre con vista sul nulla. Mi spiace ma lo sconsiglio anche se per il costo ( equivalente di 70 euro) forse non ci dovevamo aspettare niente di più.Genuine Expedia guest review
"Pæne og stille værelser"
Vi havde et rigtig fint ophold. Morgenmaden var ikke ret god, men værelses var fint, stille og hotellet lå et godt sted. Det var svært for taxa'er at komme helt frem til hotellet, men til gengæld lå det super tæt på en station med tog direkte til lufthavnen. Hotellets personale viste os en smutvej langs den gamle bane.Genuine Hotels.com guest review
"Dårlig morgenmad, gammelt og slidt"
Hotellets beliggenhed er ganske fint, da den er placeret tæt på gode shoppingmuligheder. Da vi kun skulle overnatte 1 nat var værelset tilfredsstillende, men vi vil ikke anbefale et længere ophold. Morgenmaden var rent ud sagt dårlig, da vandet i buffetten smagte af klor og udvalgte af mad var mangelfuldt. Vi vil med sikkerhed ikke komme retur.Genuine Hotels.com guest review
"We won't be back"
09/18/14 Kim775 Kuala Lumpur, Malaysia
The hotel lobby smelled mouldy once you walked in. We had to ask for a room change because we couldn't stand for the cigarette smell in the initial room they gave us. We had no complaint about the new room, although the pressure at the shower could be improved. Our main complaint was mainly directed to one of the girls who worked at the reception in the morning shift Monday to Saturday. We found that she was rude to us. We wanted to clarify the Wi-Fi user's ID and password as we were given two login IDs (for the same room) and a common password which did not work. She was adamant that we were wrong. That was our first time we stayed in this hotel and we don't think we'll go back there again.
"Good location but average or budget hotel"
09/17/14 Pradeep K Singapore, null, Singapore
Stay for 3nights, stay was good. Walking distance to Airport link train station, shopping, wholesale street shop and staff's are good. WiFi very bad keep dis- connecting. Lift only serve till 7th floor. Breakfast limited varieties.
"Good Budget Hotel."
09/11/14 Saranga J Colombo, Sri Lanka
This hotel is situated at close to all shopping complexes. Location is not good. But inside the hotel is good. Rooms are very clean and neat.They are equipped with charm but modern amenities. Food are terrible. No varieties. Staff is very friendly and room service is very good. No swimming pool. But I really recommend this hotel for those who wants to do shopping.
"Shopping @ Indra Square"
09/07/14 Ramesh P
Located at the middle of Indra square. Ideally suited if yr aim is shopping at Bangkok. About 40 min drive from swarnabhoomi airport. Room service levels need to improve, though rooms were compact but neat. Front desk was very courteous and could speak english. But the hotel is in a heavily crowded market place which makes it noisy outside. U get cabs fm here and the market outside is open till late nights. A good budget hotel if u have come for shopping.
"Large room, nice location"
08/13/14 Koechin Germany
Friendly staff, WIFI works great, large, cozy, clean room. The hotel is located in the market area. You can pretty much get/buy anything in walking distance. When you are a foreigner in Thailand, you got to be careful when getting into taxi. I always asked how much it would cost before we get on the taxi. This could happen that the driver can ask for double of the money without a meter. I have never had this experience because I always asked how much it would cost.
"Good budget hotel"
and spacious room,although faund towel have yellow stain and the friendly staff change it for us. As for the wifi is poor,no shower cap only 2 bottle of shampoo & taxi driver dont know the way to hotel. There are many Indians staying in hotel. Overall it is a clean,gd location and budget hotel. The bellboy are really friendly and there's a guard who can speak chinese really help us a lot.
"Great Little Hotel"
08/01/14 HDRcorp Singapore, null, Singapore
The location and price of the hotel is awesome. It is pretty much in the middle of everything tourist. Just walk down and you get street stalls open all day with food and lots of shopping. If you are up for it you can choose to walk to Platinum Mall which is about 15mins walk away. Hotel room is nothing to brag about, but hey when you go to Bangkok you don't stay in the hotel rooms all day long.
"Worn out-in such a short time."
07/27/14 travellernot2urist Melbourne, Australia
Stayed here when it first opened and everything was new and clean. Now, barely 2 years later this hotel has been worn out babies guests and looking tired. No service rendered. It has become a very basic hotel. Standard of hotel is now more towards budget to upscale backpackers
"Budget Hotel in Pratunam Area"
06/22/14 Noelnaik Singapore, Singapore
I would recommend this hotel to students or backpackers on a budget. The hotel's location is in the pratunam area itself but can be difficult to find as it is nestled in one of the small Sois/lanes behind the main street. Service is decent but not great, although we liked the free tuk-tuk service offered by the hotel to places near the hotel (like platinum mall). I stayed in the deluxe room for 3 nights and it was a good experience, the rooms were spacious and clean, air-con was new, furnishing was decent etc. All-in-all a good budget hotel that I would recommend.
"A Good Stay"
We arrived Bangkok and the Grand Alpine in the late morning. We were a family of 6 travelling together. Upon arrival our rooms were not ready, but that did not matter much. The rooms were big and spacious, and clean. Breakfast was a mix of fresh fruits and continental style. We stayed for 12 days in total Only negative experience was upon check out. One of the bed sheets in one of our rooms had been marked with a ball pen.So we were asked to pay for damages. It would have been perfectly alright had we damaged the sheet, but as we had not done so, and the sheet had been to laundry service prior to our stay, we were not going to pay. The resulting arguments and heated tempers could have been avoided had the otherwise excellent staff at the front desk been more forth coming and result oriented. A simple call to to the duty manager well before tempers got high, would have resolved the issues swiftly. The duty manager did turn up, and resolved the matter to our satisfaction. I would highly recommend a stay at the Grand Alpine, and will be back next time in Bangkok.
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