"Stay not fruitfull"
This my 2nd stay in this hotel, very disappointed... Room service very bad never change bedding items for my whole stay... Few times have to call reception for towel and bath mat...Genuine Hotels.com guest review
"Family short getaway"
The thing I like most about this hotel is its proximity to Airport Links, easy access to BTS line, Platinum Mall and night markets. The overall experience is good.Genuine Hotels.com guest review
Not up to my expectationGenuine Hotels.com guest review
Easy to get around once you settle down, was quite hard to get to the hotel initially, even the cab cant find it, but once found, the location is good for shopping and meals. around 5-8mins to mrt.Genuine Expedia guest review
"Polite Hotel Employees"
It has been an enjoyable stay in the hotel with helpful hotel's employees. Keep up the good job. Hotel is walking distance to the shopping mall.Genuine Hotels.com guest review
"Near Airport Rail . Convenient location"
Good Value for the location. Near to Airport Rail. near shopping area like plantimum mal 10mins walk to get there. Hotel service - responsive to my request . Have friendly staff.Genuine Hotels.com guest review
"Great Location with decent rooms"
The rooms were better than we thought. Bed was comfortable. Only thing was that we were on the 6th floor and the hotel did their washing on the 7th floor so we could hear a little bit of the washing machine, but it did not bother us as we slept through it as we were so tired shopping. Location was superb. 10 min walk to platinum mall. And there is a […] 7/11 and street side food right downstairs in case you need some snacks in the middle of the night. Read moreGenuine Hotels.com guest review
The hotel have really friendly staff. It's worth the stay for the condition of the hotel was worth it. Environment was good tooGenuine Hotels.com guest review
"2nd Time staying in this hotel"
This is my 2nd time staying in this hotel as the price rate is reasonable for a 3* hotel. They free upgraded my room to deluxe and is very comfortable. Is easy for me to find the location as its my 2nd time staying. For those who do not know how to go, It is just in the heart of Pratunam Market. Very Near to Citin Hotel. Good service from hotel […] reception and free tuktuk rides from hotel to platinum fashion mall. Read moreGenuine Expedia guest review
"Perfect for shopping trips"
Shopping areas are easily accessible by foot. Street foods are just a few steps away and 7-11 is just below the hotel. Staffs are friendly and ready to help. Requested for a room change as we were given a double bed instead of single beds and was immediately attended. Tuktuk service is a plus point especially during a rainy day. A staff walked us to […] the nearest train station while carrying our luggages after checkout, it was a really sweet gesture by the hotel. Room was alright, considering the price we have paid. Read moreGenuine Hotels.com guest review
The hotel is near to platinum mall which is a shopping paradise. Good staff and hotel is clean, at night very relax when your in the room.Genuine Expedia guest review
"Good hotel with bad housekeeping"
It was a good hotel with everything near by but we kept on requesting for fresh bed sheets but failed to get them for both our roomsGenuine Hotels.com guest review
Hotel address is not very known to most taxi drivers and tuk tuk drivers as well. Took quite awhile to find the hotel as it was in small road and not many people know about it even with the address. Difficult to get a cab but the bellboy got us one which brought us straight to the airport on our checkout, which was not so bad. Roadside stores which […] sells food, souvenirs, shirts and many more also just out of the hotel. 7-11 is just beside the hotel if you need anything. Most rooms has a window which can see into your room from the corridor (with curtain to close of course), which reduce a little of privacy if anyone who needs it else it should be okay. Hotel seems to be a hot spot for indians, though i am not racist but seems like i am the only one of my race at the hotel throughout my stay. Free Wifi was provided but we were not provided with the username and password on check in, and we had to request. Hotel was okay, other than the sink being next to the bed outside of the toilet which was in an awkward position. Read moreGenuine Expedia guest review
Not bad. Location very hard to find. But good area to shopGenuine Expedia guest review
"Good for value stay"
Will sure visit again because the staffs were all so friendlyGenuine Hotels.com guest review
"Clean and comfortable rooms"
We booked 3 rooms and 2 of the rooms are in good condition. The last room has a big hole in the ceiling of the toilet and the water heater is faulty. The room keys also fail to open our doors on several occasions. Other than these minor faults, the living conditions are generally good. Big and comfy rooms. There are plenty of street food just outside […] of the hotel. Read moreGenuine Hotels.com guest review
"Hotel located quite inside the street"
Taxi driver need some times to look for & need sometimes to walk out from the hotel~Genuine Expedia guest review
THIS WAS THE WORST HOTEL YOU COULD FIND IN BANGKOK. IF YOU ARE READING THIS AND STILL BOOKING THE HOTEL, YOU ARE GOING TO WASTE YOUR WHOLE TRIP AND DAMPEN EVERYONE MOOD. The whole hotel is a 1/2 star HOTEL STANDARD. I don't know why is it still operating. The staff is slow and dishonest as my room's shower was faulty and when i turn it on THE WHOLE […] TAP FALL OFF!!! I went to the counter to ask for a change of room and THE MANAGER TOLD ME the hotel is OUT OF ROOM and will send a technician to our room but LUCKILY the tap is not fixable. Therefore, they need to change it for us. The room was changed but the condition is horrible. The toilet is filthy, the bed cloth is not changed and the pillow had a weird smell. Last but not least, the bellboy who is working night shift is a super nice guy. He will gladly help you with any problem, but the counter staff likewise. Read moreGenuine Hotels.com guest review
Value for money. Good price for grand deluxe room, inclusive of breakfast, even though the standard of the breakfast buffet could be greatly improved.Genuine Hotels.com guest review
"Great Price & Satisfactory Stay"
Location was ok, but was hard to find for the 1st time there.Booked grand deluxe, but they gave me a wrong standard room, informed them & got it changed. Room was suspicious as their guy came in & sprayed insecticides & air freshener twice. Shower pressure was really weak, & hot water was unstable. Feedback when i check out & the next night when i returned, […] they gave us another room without all these problems. Satisfied with the room too, nice room at such a price. Breakfast could be improved tremendously, they were nice enough to call us & asked if we wanted food to be served up to our room when we didnt went down for breakfast. Manager was really kind enough to extend late checkout for us when i requested before the trip. Overall, i must say I'm satisfied with the stay at this hotel. Read moreGenuine Hotels.com guest review
"Clean plsu smooth check in!"
Booked two rooms for a very good rate. Location: Quite Ulu but near baiyoke sky hotel so its fairly simple for taxi and tuktuk to navigate to your hotel. The place seems very alien but the surroundings are fairly safe. Comfort: The hotel was simple provided are shampoo and soap and towels and they refill them everyday. Hotel is tiled flooring not carpet. […] Bed was pretty comfy and had quite a few channels, AXN and what not. Service: The entrance staffs are very polite and the Bellman/Usher is very very very or i would say extremely polite and helpful. I felt like tipping him whenever i met him. He is simply superb! Overall: I found that this hotel met my expectations in terms of not having bed bugs and superb aircon and tv and basic amenities provided. For the price you pay and i really didnt have much to complain for at least maybe a suggestion, they could have offered a massage service at their hotel. So all in all a recommended hotel for your stay in bangkok well why spend so much on hotel when you can spend more on your shopping! Read moreGenuine Expedia guest review
"Good hotel, reasonable price, but hard to find"
Overall, the hotel is good. Staff is friendly. Room is spacious. Price is reasonable. Breakfast is good although it lacks of variety. Lots of food stalls along the alley. Near city center, within walking distance to major shopping centers eg Siam Square, Pratunam market. The only disadvantage: Hotel is located in the alley, opposite Citin Pratunam, […] at end of the road, which made it difficult to find. Beware of tuk tuk taxi car, who try to pitch you with low fare, then increase it during the journey with ridiculous reason or bringing you to a tourist agency to buy an overpriced tour. Read moreGenuine Expedia guest review
Do not stay here! Rude and bad service, room was leaking during rainy days..room not cleaned properly, very stingy with soapGenuine Hotels.com guest review
"Nice staff but. Others so so"
The location not very great. But near the hotel many street food. The hotel not very comfortable . I can't sleep well for 3 night. But the staff very nice and helpful.Genuine Hotels.com guest review
"einfaches Hotel inmitten des Tohuwabohu von Bangko"
sehr gut, obwohl kein Taxifahrer das Hotel finden konnte. Aber es ist inmitten des wahren Lebens von Bangkok und ziemlich zentral gelegen. Ein schöne Geste in Thailand sind die zwei Wasserflaschen, welche jeden Tag ins Zimmer geliefert werden. Die Reception hilft gerne bei allem weiter. Das Frühstücksbuffet verdient diese Bezeichnung nicht wirklich […] . Read moreGenuine Hotels.com guest review
位處熱鬧地方，吃的也很方便，一下樓就是7-11，而且樓下多小吃，房間也很乾淨，服務人員也很好，唯一缺點是可能是因為特價房，所以在電梯只到7樓，所以必須自己走一樓上8樓，不過還好服務人員會幫拿行李，只不過因為這次至泰國是批貨，所以當有貨要先帶回房時，就會有點不方便了，但整體來說，這間飯店的價位、服務品質，房間的乾淨度…等等會讓我下次再去泰國批貨時會想再住…Genuine Hotels.com guest review
"New and clean"
Good: the room is new and clean, the shower is hot enough and the air-cond is function well. the front-desk guys is unfriendly and couldnt say english in well. the bell-boy service is nice. there are free shuttle tuk tuk to nearest BTS station. there have many street food and shopping around the hotel. 7-11 just downstairs. Bad: the location is far […] away from Ratchethewi BTS, around 25min by walk. the neighbor is noisy at night. Read moreGenuine Hotels.com guest review
"harga murah dgn tema moderen yg bersih"
Sangat puas menginap disini, bersih, moderen, harga sangat terjangkau..sayang sekali di hari terakhir internet mengalami gangguan...Genuine Hotels.com guest review
"Convenient Room, Remote Location"
The room was clean, average size, and new. The receptionist was so warm welcomed and worked so fast. But, I was a bit disappointed with the location. When I checked it on google maps, it was like a one alley beside Baiyoke sky. In the fact, it was like a small and crowded alley which was hard to pass by car. The way to BTS is very inappropriate through […] subway rail. But, overall score for staying here is quite satisfied. Read moreGenuine Hotels.com guest review
很乾淨~還不錯Genuine Hotels.com guest review
"Hotel dekat dng daerah perbelanjaan"
Front officer Sanjay membantu. Namun hari pertama handy knots super jelek, itu bukan handuk. Hari terakhir baru Diberikan handuk. Sepanjang gang hotel banyak makanan yg mudah didapat apabila kelaparan melanda tengah malam. Dan pas di depan hotel ada seven eleven.Genuine Expedia guest review
The hotel is a bit hard to find, in some complicated streets. The room is not as what i expected, but it was just fine for two nights.Genuine Hotels.com guest review
Ks kha tot di chuyen thuận tiện.ks hơi khó tìm vì trong hẻm.nằm gàn chợ trung tâm mua sắm.nhân viên rất thân thiện.phòng sạch sẽ đầy đủ tiện nghi.bữa sáng mức đọ trung bình.nói chung tôi sẽ ưquay lại ks này khi trở lại bangkokGenuine Hotels.com guest review
"Close to night market, clean room"
A satisfactory travel experience. The room is clean and spacious. Right in the the night market with plenty of good food. Good service and breakfast. A good choice under limited budget.Genuine Hotels.com guest review
"Una pensione a Pratunam"
Una pensione a Bangkok. Niente di piu' . Abbiamo soggiornato nella camera famigliare da 4 . I soffitti a poco piu di 2 metri di altezza e con delle finte finestre con vista sul nulla. Mi spiace ma lo sconsiglio anche se per il costo ( equivalente di 70 euro) forse non ci dovevamo aspettare niente di più.Genuine Expedia guest review
"Pæne og stille værelser"
Vi havde et rigtig fint ophold. Morgenmaden var ikke ret god, men værelses var fint, stille og hotellet lå et godt sted. Det var svært for taxa'er at komme helt frem til hotellet, men til gengæld lå det super tæt på en station med tog direkte til lufthavnen. Hotellets personale viste os en smutvej langs den gamle bane.Genuine Hotels.com guest review
"Dårlig morgenmad, gammelt og slidt"
Hotellets beliggenhed er ganske fint, da den er placeret tæt på gode shoppingmuligheder. Da vi kun skulle overnatte 1 nat var værelset tilfredsstillende, men vi vil ikke anbefale et længere ophold. Morgenmaden var rent ud sagt dårlig, da vandet i buffetten smagte af klor og udvalgte af mad var mangelfuldt. Vi vil med sikkerhed ikke komme retur.Genuine Hotels.com guest review
Stayed in this hotel for 3nights and its the worst eperience i ever had. Arrived at the hotel at 11am. A Muslim receptionist (i'm assuming coz she's wearing a Muslim habit) attended us. I had some queries but she's responding to us rudely seemingly not interested at all. I assumed she is busy coz she's in the computer most of her time. I went around to put our bags where I thought it would be kept in a storage room but just still in the lobby, she is very busy watching make-up tutorial in YouTube which is so inapproprite at all. I was so upset coz were tired from the travel and we were not accommodated as We expected. I went to ask her of some addresses again and still she is very busy watching. Though answering but her eyes were still glued on her computer never looking at me. So we just went out and roam around till check-in time. We came back around 3pm and still rooms were not available. The same receptionist was still there and told us to wait coz our room were not ready yet but did not even informed us why. Patiently as we are, we waited till we were able to check-in. Another upsetting moment coz the room given to us smelled of cigarettes, airconditioning is faulty, no towels, no toiletress. I called the the same receptionist and she told us that towels did not come yet. I wondered what she means. I just left her alone thinking if we will continue our stay or not. Good thing a Filipina receptionist at night came, speaks English so well, and I complained to her. She offered to change our room the next day and was very helpful and all smiles everytime I approches her. That made us decide to stay until our departure date. Cleanliness should be improved and most epecially staff attitude. nice hotel but some staffs need training.
"Small rooms average place."
01/03/15 Mohamed N
The rooms are small yet they are cozy and comfortable. Cable TV is available, no WIFI or internet at the room. Don't expect much of a view. Hot water yes. The morning breakfast buffet was ok, they served continental Thai and austere Indian vegetarian food. The location is within the Chinese ghetto next to the Indira Market, which is like a little India Market were Indian merchants has set up shop. The shopping is good in and around this location. You could walk on foot and make your way from one stall to another into shopping mall district easily.
"Location of Hotel"
01/02/15 Sudhakarh618 Nairobi, Kenya
Located in a very narrow lane, approach road is very narrow with food stalls on both sides preparing Thai cuisine, very bad smell. Vegetarians can not even walk on this road. The hotel has very poor ventilation, can not expect any fresh air.
"Poor hotel with no response "
12/18/14 Mukesh P
We are in this hotel from 16 to 18 December the room are very bed smelling and no ventilation in room's entrance road from indra mall is very bad not recommended for any people. We complain 3 times for bad smelling in room but no body will reply changing staff will not take any responsibility for that.
"Average stay with outstanding service."
12/11/14 Azirah A
Went for a 4D3N stay in Grand Alpine with my sister on 7/12/14 - 10/12/14. It was our first trip out of Singapore. First impression of the hotel, wow it's deep inside a small alley, and secluded. The lobby was okay, quite small but okay. We got a room in the 7th floor. Initially, the lights in our room was spoilt but the hotel staffs repaired it and they even sweep the floor and sprayed our room though after awhile, the cigarettes smell is still there. Nothing much to say about the hotel, just that basic amenities were there - tv, hairdryer etc. Hotel service is good and the staffs are friendly. Location is great for those who loves to shop like me and my sister. Walking distance to Platinum Mall, and Pratunam Market. There's even a DC shop in one of the alleys, which is rare to find in SG and it's very affordable. Overall stay is fine, because the hotel is located near shopping area, and there are halal food available within walking distance, plus a 7 Eleven store located at the side of the hotel which makes the stay quite a pleasant one.
"Stay at the Heart of Bangkok"
12/11/14 Saurav008 Pune, India
Grand Alpine is the location where you would like to stay especially if you are a Shopaholic!! Excellent location - All Big Malls very near to the hotel, Local Shopping Market, Food Street, Indian Food all available with in reach. Hotel is descent & clean.Will definitely stay here for next Bangkok Tour! Cheers !!!
"Worst hotel ever stayed in"
12/06/14 4899 Singapore, Singapore
The hotel location is odd as it is in a small alley and rather secluded. Many people didn't even know of the existence of the hotel when we asked them for directions. And while it is located in an area where street food and a night market are very accessible, it is not accessible to the BTS station and you can only access the station by taking the hotel-provided tuk tuks, which are only operated from 8-5 and they only send you somewhere near the BTS station. The worst part was finding your way back to the hotel from the station. As many tuk tuk and taxi drivers did not even know of the hotel, taking transport back was near impossible. It is a long walk to the hotel and rather confusing too. Next, when I entered the hotel, there is this musty smell and i believe it is because the breakfast area is right next to the check-in counter! The breakfast menu is HORRIBLE. There is little choices and the best they had to offer would be bread with margarine. The pratas were burnt, curry was watered down, eggs soaked in oil, sausages were oily, juice was simply concentrate + water. Next, the hotel room, also had this musty smell and the bed sheets had this dirty touch to it (not like how it feels when you touch clean sheets). The entire hotel in general is pretty dirty. The toilet was badly maintained. The shelf beneath the sink is spoilt and was flapping out, the edges of the mirror were rotting, the shower cubicle door was spoilt. The couches in the room were white leather and it was so dirty as the leather had visible black-grey dirt all over it. The TV was bad too. I'm not sure if it is because this hotel is meant to attract locals or what, but practically all the channels (there were like 70 over) were in Thai except for 3 which keep repeating the same programs. There is free Wi-Fi in the rooms but it kept logging me out after a few minutes of inactivity and you have to manually log in all over again, which was a true hassle. There were many Indians in the hotel but there were rather disruptive. At night while I was trying to catch some sleep, it took me a real long time to finally sleep as the walls are so thin + the doors close really loudly so I could hear every door on my level close super loudly and even in the middle of the night, people are still opening and closing their doors! It was really irritating. I would say, this hotel is more for someone who is tight on budget, not so picky and does not mind the quality of the hotel because I would say the quality is truly bad.
"please don't go on the hotel pics"
12/04/14 vickioswal Karad, India
room is very short and compact, location is also terrible. you can get better hotel than this near indra market, like bioke suite etc. nothing good at all. they don't trust their guests. in very short avoid this hotel.
"Good location but wrong crowd"
11/21/14 Chris N Singapore, null, Singapore
I was at BKK from 12-14 Nov 2014 & decided to stay at Grand Alphine as my friend suggested to stay at Pratunam area. The hotel has got a good location with easy access to their BTS station, Platinum Mall & all the nice street food. However, the entire hotel is full of Indian nationalities whom make too much noises during the nite(at 2-3am). I'm not being racist but they are simply too selfish. I would not suggest this hotel if travelers are looking for a place with peace.
"Average experience/Terrible breakfast menu"
11/19/14 mayhp1976 Colombo, Sri Lanka
We stayed for 4 night/5 days at the hotel. The rooms are not too bad. The service was good and most of the staff are very friendly. However the biggest flop was their food. Every morning we had the exact same menu for breakfast. Nothing was changed. This was a great setback since Thai food is supposed to be spectacular. Apart from this bad experience, everything else was good. The hotel is in prime location too. Book the hotel. Eat outside
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