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1 room, 2 adults
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88/15-17 Phetchaburi Rd., Phayathai Ratchathewi, Bangkok, Bangkok, 10400, Thailand, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.3 / 5Good

Score breakdown (from 78 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Cleanliness
    Quite clean
  • WiFi
    Regular internet service
  • Room
    Room is not nice
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3.0 / 5Good
"Trip"
Near market,and for muslim theres a indian halal fud stall...
Genuine Hotels.com guest review
3 night family trip Jun 6, 2015
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"OMG! Never ever again!"
I have been travel the world and have stayed at many hotels from A to Z but this is a nightmare for a 2-3 stars specially in Bangkok. And I paid more for this hotel than other hotels in Bangkok, which is much better and cost less. The room was so filthy, bathroom cabinet missing door, lighting is poor, TV does not work because no power to the outlet. I called for help. A men showed up. He told me to wait 10 minutes for an "engineer". I waited for 2 hours and no one came. After many calls to the lobby for help, I gave up. Never ever again!
Genuine Hotels.com guest review
1 night trip Jan 19, 2016
connie
AS
2.0 / 5Fair
If u using 3G or 4g not network, wifi dun alway connected, need to walk out room or lobby to have Internet . Too many ppl in out ,too noisy and many Indian around the hotel .
Genuine Hotels.com guest review
1 night trip Jan 7, 2016
A Traveler
AS
1.0 / 5Poor
"Worst hotel"
It was horrible experience and the street was stinking.
Genuine Hotels.com guest review
2 night trip Oct 10, 2015
MANISH KUMAR
IN
5.0 / 5Outstanding
"well done"
good place
Genuine Hotels.com guest review
4 night trip with friends Sep 21, 2015
william
AS
4.0 / 5Excellent
"Clean of room"
Clean of room,but internet have limited using for 3days only,we stay 4nights,want walk long way inside to hotel.
Genuine Hotels.com guest review
4 night trip with friends Sep 16, 2015
SIEW LENG
AS
3.0 / 5Good
This hotel is clean and strategically located at Pratunam area however, it is relatively difficult to find especially it was way down of a street. Most of the people there don't know about this hotel and so even the tuk tuk driver, the best way is to refer Citin Pratunam which is a few block away from Grand Alpine Hotel.
Genuine Hotels.com guest review
3 night trip with friends Sep 13, 2015
Yiing Yiing
AS
2.0 / 5Fair
Each of the rooms my friends and I stayed, surely there will be something faulty. Either the door or the safe box or the hair dryer etc. Left my iphone charger in the room when i checked out, 2 days later i was back to check in again, but the charger was gone. This will mean they did not do a proper make-up of the room and failed to notice my charger there, or one of the staff took it.
Genuine Hotels.com guest review
2 night trip with friends Aug 29, 2015
SUI HOW
SG
2.0 / 5Fair
"Short getaway"
the hotel location was hard to find even for Thai taxi driver. Car will have problem driving into the street of the hotel in the day time. We check - in in a group, it took us quite some time to check in. The rooms is all not in good condition, not all room have in-room safe, different room have different TV channel. Although the hotel staff is good and helpful. But their response time isn't that good though. This hotel isn't worth for that much of money.
Genuine Hotels.com guest review
1 night family trip Aug 30, 2015
A Traveler
SG
1.0 / 5Poor
"bad"
Very bad hotel bcz they gave us room and said to us that they giving deluxe room but room conditions so bad shower is not working and some lights not on We are too much disappointed
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
mohammad
IN
2.0 / 5Fair
"Transport inconvenience"
Hotel location are along back street
Genuine Hotels.com guest review
4 night romance trip Jun 27, 2015
Tay
SG
4.0 / 5Excellent
The hotel was good but area is not that good. Market is near from the hotel, Thai street food is very smelly,most of the indian restaurant is near.
Genuine Hotels.com guest review
2 night family trip Jul 1, 2015
Bobby
IE
4.0 / 5Excellent
"Awesome stay"
My first time in BKK and the hotel very clean and affordable. Quite spacious and happy with it. Surrounded with a lot of shops. Walking distance to Platinum etc...
Genuine Hotels.com guest review
3 night family trip Jun 6, 2015
A Traveler
SG
3.0 / 5Good
"reasonable price with happening location"
Hotel room is acceptable at this price range. Within happening market but nowhere near to public transport. Have to take cab, tuk tuk if i want to go out from this area
Genuine Hotels.com guest review
4 night trip Jun 4, 2015
Kwai Sang
AS
3.0 / 5Good
"soso"
There are easy to heard about people who are talking, knocking doors and also do about cleaning. Middle night while you are sleeping you could heard about they knocking their own room's door. The map are different with the exact location, please do update the maps. Servicing effective. Location of the hotel soso.
Genuine Hotels.com guest review
3 night romance trip Apr 26, 2015
A Traveler
AS
4.0 / 5Excellent
"Great hotel"
I had a great time staying at this hotel. Room was spacious (can walk comfortably without having to squeeze yourself through). Staffs were helpful and nice. The location of the hotel was amazing. However, the hotel may want to improvise on the usage of using the wifi so as to avoid any inconvenience for the hotel guests.
Genuine Expedia guest review
Other trip Apr 1, 2015
A Traveler
SG
3.0 / 5Good
"Nice Trip"
Nice environment, hotel WiFi signal breaks off occasionally though.
Genuine Hotels.com guest review
3 night romance trip Mar 2, 2015
A Traveler
SG
1.0 / 5Poor
"Bad Stay"
The hotel lobby there's a very strong smell. Which we need to stop our breath for it. The room was not clean and the neighbour will keep banging the doors and was noise at night.
Genuine Hotels.com guest review
3 night romance trip Feb 14, 2015
A Traveler
SG
5.0 / 5Outstanding
"Good location, and convenient"
The hotel staff are very helpful to us and they will try to meet our requirements as much as possible.
Genuine Expedia guest review
Other trip Dec 30, 2014
Alvinmz
SG
1.0 / 5Poor
"Stay not fruitfull"
This my 2nd stay in this hotel, very disappointed... Room service very bad never change bedding items for my whole stay... Few times have to call reception for towel and bath mat...
Genuine Hotels.com guest review
3 night family trip Dec 19, 2014
pradeep
SG
5.0 / 5Outstanding
"Good location"
Staff to be patient with guest,hotel very near to Pratunam Market and Baiyoke Gallery.Enviroment clean and quite.
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
MY
2.0 / 5Fair
"no comment."
I stay for 5 days never clean the floor and the bed sheet also never change. horrible and terrible.
Genuine Expedia guest review
Other trip Dec 19, 2014
A Traveler
SG
5.0 / 5Outstanding
"my third time staying"
this is my 3rd time staying in this hotel and is in the heart of pratunam market. super good bell boy. and service oriented. will definitely recommend everyone to stay here.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
SG
3.0 / 5Good
"Family short getaway"
The thing I like most about this hotel is its proximity to Airport Links, easy access to BTS line, Platinum Mall and night markets. The overall experience is good.
Genuine Hotels.com guest review
4 night family trip Nov 29, 2014
A Traveler
SG
3.0 / 5Good
"Close to night market and morning market."
Helpful hotel staff, helping our family of 5 include a senior and a small kid to get a van to Don Mueng airport when we check out from hotel. Many thanks to the staff hotel.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
MY
3.0 / 5Good
"Value for money"
First time staying in Grand Alpine. Overall was pleasant and value for money. Their staff were very helpful even though have problem in communicating. The only bad experience during our stay was the malfunctioned water heater.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
MY
3.0 / 5Good
"no good"
Not up to my expectation
Genuine Hotels.com guest review
3 night family trip Oct 21, 2014
ng
SG
4.0 / 5Excellent
"Nice location"
Easy to get around once you settle down, was quite hard to get to the hotel initially, even the cab cant find it, but once found, the location is good for shopping and meals. around 5-8mins to mrt.
Genuine Expedia guest review
Other trip Aug 6, 2014
Shuhong
SG
4.0 / 5Excellent
"Polite Hotel Employees"
It has been an enjoyable stay in the hotel with helpful hotel's employees. Keep up the good job. Hotel is walking distance to the shopping mall.
Genuine Hotels.com guest review
2 night trip Jul 4, 2014
Damian
SG
3.0 / 5Good
"Near Airport Rail . Convenient location"
Good Value for the location. Near to Airport Rail. near shopping area like plantimum mal 10mins walk to get there. Hotel service - responsive to my request . Have friendly staff.
Genuine Hotels.com guest review
4 night trip Jun 12, 2014
A Traveler
SG
3.0 / 5Good
"Nice hotel and near the shopping area"
Hotel are nice staff are attentive but we stay there 1 week there were too many indians stay at the same floor and it was disaster due to they were shouting almost every mid night during our stay.
Genuine Expedia guest review
Other trip May 21, 2014
steve
SG
5.0 / 5Outstanding
"Great Location with decent rooms"
The rooms were better than we thought. Bed was comfortable. Only thing was that we were on the 6th floor and the hotel did their washing on the 7th floor so we could hear a little bit of the washing machine, but it did not bother us as we slept through it as we were so tired shopping. Location was superb. 10 min walk to platinum mall. And there is a 7/11 and street side food right downstairs in case you need some snacks in the middle of the night.
Genuine Hotels.com guest review
3 night trip with friends May 10, 2014
Satisfied
SG
4.0 / 5Excellent
"Enjoyable stay"
The hotel have really friendly staff. It's worth the stay for the condition of the hotel was worth it. Environment was good too
Genuine Hotels.com guest review
4 night business trip May 1, 2014
Silhouettelove
SG
3.0 / 5Good
"cheap and convinient"
The hotel is a perfect choice if you need a cheap stopover in BKK. Centrally located close to 4 shopping malls. Dont expect too much, but the hotel has everything needed for an a good night sleep.
Genuine Hotels.com guest review
2 night trip Apr 23, 2014
yulia
AS
4.0 / 5Excellent
"2nd Time staying in this hotel"
This is my 2nd time staying in this hotel as the price rate is reasonable for a 3* hotel. They free upgraded my room to deluxe and is very comfortable. Is easy for me to find the location as its my 2nd time staying. For those who do not know how to go, It is just in the heart of Pratunam Market. Very Near to Citin Hotel. Good service from hotel reception and free tuktuk rides from hotel to platinum fashion mall.
Genuine Expedia guest review
Other trip Mar 30, 2014
A Traveler
SG
3.0 / 5Good
"Perfect for shopping trips"
Shopping areas are easily accessible by foot. Street foods are just a few steps away and 7-11 is just below the hotel. Staffs are friendly and ready to help. Requested for a room change as we were given a double bed instead of single beds and was immediately attended. Tuktuk service is a plus point especially during a rainy day. A staff walked us to the nearest train station while carrying our luggages after checkout, it was a really sweet gesture by the hotel. Room was alright, considering the price we have paid.
Genuine Hotels.com guest review
4 night trip Mar 19, 2014
JB
SG
3.0 / 5Good
"Recommended"
The hotel is near to platinum mall which is a shopping paradise. Good staff and hotel is clean, at night very relax when your in the room.
Genuine Expedia guest review
Other trip Feb 21, 2014
A Traveler
SG
5.0 / 5Outstanding
"Great location"
Luv it.
Genuine Hotels.com guest review
3 night trip Dec 19, 2013
Janie Lie
AS
4.0 / 5Excellent
"Good hotel with bad housekeeping"
It was a good hotel with everything near by but we kept on requesting for fresh bed sheets but failed to get them for both our rooms
Genuine Hotels.com guest review
4 night trip Dec 29, 2013
Jiya
GB
3.0 / 5Good
"Average hotel"
Hotel address is not very known to most taxi drivers and tuk tuk drivers as well. Took quite awhile to find the hotel as it was in small road and not many people know about it even with the address. Difficult to get a cab but the bellboy got us one which brought us straight to the airport on our checkout, which was not so bad. Roadside stores which sells food, souvenirs, shirts and many more also just out of the hotel. 7-11 is just beside the hotel if you need anything. Most rooms has a window which can see into your room from the corridor (with curtain to close of course), which reduce a little of privacy if anyone who needs it else it should be okay. Hotel seems to be a hot spot for indians, though i am not racist but seems like i am the only one of my race at the hotel throughout my stay. Free Wifi was provided but we were not provided with the username and password on check in, and we had to request. Hotel was okay, other than the sink being next to the bed outside of the toilet which was in an awkward position.
Genuine Expedia guest review
Other trip Dec 28, 2013
Sherman
SG
3.0 / 5Good
"Ok"
Not bad. Location very hard to find. But good area to shop
Genuine Expedia guest review
Other trip Dec 28, 2013
A Traveler
SG
5.0 / 5Outstanding
"Good for value stay"
Will sure visit again because the staffs were all so friendly
Genuine Hotels.com guest review
2 night family trip Dec 8, 2013
Apple 7883
SG
4.0 / 5Excellent
"Clean and comfortable rooms"
We booked 3 rooms and 2 of the rooms are in good condition. The last room has a big hole in the ceiling of the toilet and the water heater is faulty. The room keys also fail to open our doors on several occasions. Other than these minor faults, the living conditions are generally good. Big and comfy rooms. There are plenty of street food just outside of the hotel.
Genuine Hotels.com guest review
4 night trip with friends Oct 31, 2013
A Traveler
SG
3.0 / 5Good
"Hotel located quite inside the street"
Taxi driver need some times to look for & need sometimes to walk out from the hotel~
Genuine Expedia guest review
Other trip Oct 31, 2013
Andy
MY
1.0 / 5Poor
"Disaster"
THIS WAS THE WORST HOTEL YOU COULD FIND IN BANGKOK. IF YOU ARE READING THIS AND STILL BOOKING THE HOTEL, YOU ARE GOING TO WASTE YOUR WHOLE TRIP AND DAMPEN EVERYONE MOOD. The whole hotel is a 1/2 star HOTEL STANDARD. I don't know why is it still operating. The staff is slow and dishonest as my room's shower was faulty and when i turn it on THE WHOLE TAP FALL OFF!!! I went to the counter to ask for a change of room and THE MANAGER TOLD ME the hotel is OUT OF ROOM and will send a technician to our room but LUCKILY the tap is not fixable. Therefore, they need to change it for us. The room was changed but the condition is horrible. The toilet is filthy, the bed cloth is not changed and the pillow had a weird smell. Last but not least, the bellboy who is working night shift is a super nice guy. He will gladly help you with any problem, but the counter staff likewise.
Genuine Hotels.com guest review
3 night family trip Oct 25, 2013
Adrian Chew
SG
4.0 / 5Excellent
"Great Price"
Value for money. Good price for grand deluxe room, inclusive of breakfast, even though the standard of the breakfast buffet could be greatly improved.
Genuine Hotels.com guest review
2 night trip Oct 13, 2013
WWK
SG
4.0 / 5Excellent
"Great Price & Satisfactory Stay"
Location was ok, but was hard to find for the 1st time there.Booked grand deluxe, but they gave me a wrong standard room, informed them & got it changed. Room was suspicious as their guy came in & sprayed insecticides & air freshener twice. Shower pressure was really weak, & hot water was unstable. Feedback when i check out & the next night when i returned, they gave us another room without all these problems. Satisfied with the room too, nice room at such a price. Breakfast could be improved tremendously, they were nice enough to call us & asked if we wanted food to be served up to our room when we didnt went down for breakfast. Manager was really kind enough to extend late checkout for us when i requested before the trip. Overall, i must say I'm satisfied with the stay at this hotel.
Genuine Hotels.com guest review
1 night trip with friends Oct 11, 2013
A Traveler
SG
4.0 / 5Excellent
"Clean plsu smooth check in!"
Booked two rooms for a very good rate. Location: Quite Ulu but near baiyoke sky hotel so its fairly simple for taxi and tuktuk to navigate to your hotel. The place seems very alien but the surroundings are fairly safe. Comfort: The hotel was simple provided are shampoo and soap and towels and they refill them everyday. Hotel is tiled flooring not carpet. Bed was pretty comfy and had quite a few channels, AXN and what not. Service: The entrance staffs are very polite and the Bellman/Usher is very very very or i would say extremely polite and helpful. I felt like tipping him whenever i met him. He is simply superb! Overall: I found that this hotel met my expectations in terms of not having bed bugs and superb aircon and tv and basic amenities provided. For the price you pay and i really didnt have much to complain for at least maybe a suggestion, they could have offered a massage service at their hotel. So all in all a recommended hotel for your stay in bangkok well why spend so much on hotel when you can spend more on your shopping!
Genuine Expedia guest review
Other trip Oct 16, 2013
John
SG
4.0 / 5Excellent
"Good hotel, reasonable price, but hard to find"
Overall, the hotel is good. Staff is friendly. Room is spacious. Price is reasonable. Breakfast is good although it lacks of variety. Lots of food stalls along the alley. Near city center, within walking distance to major shopping centers eg Siam Square, Pratunam market. The only disadvantage: Hotel is located in the alley, opposite Citin Pratunam, at end of the road, which made it difficult to find. Beware of tuk tuk taxi car, who try to pitch you with low fare, then increase it during the journey with ridiculous reason or bringing you to a tourist agency to buy an overpriced tour.
Genuine Expedia guest review
Other trip Oct 7, 2013
Michael
MY
1.0 / 5Poor
"Terrible hotel"
Do not stay here! Rude and bad service, room was leaking during rainy days..room not cleaned properly, very stingy with soap
Genuine Hotels.com guest review
4 night trip Jul 20, 2013
Amelia
SG
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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