"Couldn't be better"
A super clean room and comfortable bed gets a good rating. When you add competent staff, good rates and great location...up a notch. But when you add superior food and service, great decor and staff that goes above and beyond, it is the best of the best!!! From the waterfall shower, in room espresso machine (not just a coffee maker) and upgraded linens […] everything was perfect. The included full breakfast was delivered to our room for a fee of €5 - well worth it! Pastries great but I fell in love with their raisin croissants. My husband loved the oatmeal with raisins. The eggs were the freshest ever and the apple juice was freshly made. OMGosh what a great breakfast. At dinner be sure to try the goat cheese ravioli. So good I ordered it both nights. And don't miss the pea soup. A welcome dish on a cold rainy day of walking through the city. If there was anything missing after thinking for a long time I think it would be the lack of heated bathroom tiles...but they provide warm cozy robes and slippers so we never even noticed. Make sure to enjoy the art gallery in the basement and the wonderful lounge on the far side of the Restsurant. We can recommend without question Read moreGenuine Hotels.com guest review
"Top notch all the way"
Fantastic location, beautiful rooms, great service, good breakfast (free room service breakfast!!) and the lobby bar turns into a ultralounge late at night. Would definitely stay again.Genuine Hotels.com guest review
"Excellent choice for your stay in Amsterdam"
great location across from the central station, very nice modern rooms and excellent restaurant.Genuine Hotels.com guest review
"Braised boar for dinner!"
The restaurant at the hotel was fabulous.Genuine Hotels.com guest review
"Great hotel in a convenient location"
Great location near Centraal Station. If one prefers to be on the canals or near the museums this may be a bit inconvenient but the appointments and the staff make it all worthwhile.Genuine Hotels.com guest review
"Outstanding hotel just steps from Centraal Station"
Everything about this property is first class and yet Amsterdam informal. Wonderful staff.Genuine Hotels.com guest review
"Very nice hotel with class and taste"
Great hotel. Very tastefully architected and designed. Room was tremendous and spacious. Lots of cool little details to the room that make the experience great. Had a view of the Amsterdam Centraal Station from my window. Great location right next to the train station and access to all the other sights. Breakfast was pretty good and hotel has a nice […] small pool and sauna. Overall, really enjoyed my stay. Read moreGenuine Hotels.com guest review
"Great hotel in a great location"
Fantastic location, 5 star hotel. Great check in experience, boutique hotelGenuine Hotels.com guest review
"Close to the central station, and down town."
I enjoyed my stay in this hotel. It was convenient, and as soon as you step out you are in the middle of Amsterdam down town. The Red bus station is is just in front of the hotel. Centeral train station is just across the road. you may go to airport with only 4 Euro, instead of 60 Euro with taxi!Genuine Expedia guest review
"Overall a wonderful place"
Excellent brand new hotel in the heart of Amsterdam near everything...the staff was wonderful. All friendly, pleasant, and helpful. The place was hip with an excellent and vibrant bar scene with locals. The room was spacious and comfortable with a lovely view of the city. The food was fantastic. If I had to chose one thing they can work on - is the […] cleanliness. I felt the cleaning crew was not very thorough in their cleaning the room each day. The common areas were also not vacuumed consistently. But all an all, an excellent place that will likely iron out any kinks with more experience! Read moreGenuine Hotels.com guest review
"Pushy staff - nice hotel/location"
Hotel staff is very pushy if you return after the hotel bar closes, asking for your identification, even if you have a working hotel key. I could understand if you were causing a problem, but simply returning to the hotel, with a key, shouldn't prompt hotel staff to question you. They were quite rude about this. Cleaning staff is also pushy, if you […] sleep in (you will, it's Amsterdam) they will keep knocking every hour or so until you let them in. Also, they don't replace things in your room each day, like the bottle of water and the coffee/chips. They only provide those items on your first day, which given the $450 per night I paid, I think that is a bit absurd. Other than that, the hotel was nice, art was nice, and location is spot on. Read moreGenuine Hotels.com guest review
"Modern, new, clean, fresh, centrally located"
The front desk staff was amazing. The hotel is in a central location but not noisy at all. my room overlooked an atrium/garden which was away from any noise. Its a modern hotel like The "W" Hotel. We sat in the library of the lobby one night reading all the art photography books. They had an incredible selection of expensive books by Taschen. The breakfast […] was wonderful and fresh. Dinner was fantastic. the concierge really knew the best restaurants to send us to. The rooms and bathrooms were huge. Great water pressure was and plenty of toiletries. The cleaning staff was great and they turned the beds down every night w chocolates, magazines, and air spray. The selection in the minibar was great. The free minibar selection was great too! The TV had great reception and chanels. The internet was great in the bedroom and the lobby. The fitness center was clean w plenty of towels, bath robes, and slippers. For being in a central location, the gym was adequate. The whole hotel was very very clean and brand new. They really clean the rooms thoroughly and the maids had Dyson vacuum cleaners. Read moreGenuine Hotels.com guest review
Beautifuly designed hotel with great staff, super comfortable rooms and perfect locationGenuine Expedia guest review
Amazing trendy hotel with an overall 5 star experience. Far better than what I had anticipated.Genuine Expedia guest review
It was an excellent stay. The reception staff is really young and energetic - yet they have to be a bit more atentive at times. 5&33 is an excellent diner :-)Genuine Expedia guest review
The Hotel is Beautiful, and the location is prime. The breakfast was delicious and included in the price, which was quite unusual in Europe. What made this hotel stand out was the Customer Service, by far the nicest, friendliest and most helpful people in The Netherlands. If we are in Amsterdam we will stay here. Worth every Euro.Genuine Expedia guest review
"serious billing issues"
Every time they printed my bill they kept overcharging for things I either had already paid before or other things that i did not consume or buy. There were too many errors in my billings and this was very frustrating. I felt like an certified public account that needed to closely check my room bill everytime it was printed. Not kool at all. Hotel […] is very nice, staff pleasant. Mr. Koume Read moreGenuine Expedia guest review
"Best of the bunch!"
This was the last stop on a 7 city European driving vacation where I stayed only in 4 to 5 star hotels in major city centers. By chance, I saved my best hotel experience for last! As centrally located as it gets. Ultra modern with a major cool factor. Amenities like the pool, sauna, and gym were amazing for such a centrally located hotel. They even […] have there own art gallery!! I have seen a few people mention the noise from the street cars, which is understandable. I live in a large US city just 50 yards or so from an active track line though, so for me, not a problem. It was more of a muffled low rumble, no screeching, hissing etc. Never missed a minute of sleep! Few people will drive to a destination like this, but be warned, parking options are limited and rates were the most expensive of the cities I visited, by far at over $70 US dollars a night. Read moreGenuine Hotels.com guest review
"Amazing hotel in Amsterdam."
Amazing hotel and great service. Beautiful rooms and brilliant art all around the hotel. Great breakfast and fun bar area. Hotel very central located to shopping, sightseeing and many restaurant. Only negative would be better towels. Dressing gowns would have been nice. Would love to come back for another visite to Art'ortel.Genuine Hotels.com guest review
"Don't bother them"
European 5 star does not equal US 5 star. In US standards I would rate it a 2 star. Very poor service levels. Over priced.Genuine Expedia guest review
"a great hotel with great staff and modern vibe"
is right in the center of Amsterdam with a trendy vibe and very nice contemporary decor. nice gym and small pool open 24/7Genuine Expedia guest review
"Modern & artistic boutique hotel in Amsterdam"
art'otel is an extremely unique, modern, boutique hotel situated in central Amsterdam - very convenient to most tourist attractions. It's a 5-minute walk to the historic city center, and there are many restaurants and shops that line its immediate vicinity. It's a few blocks from the train station, and there are several tram stops within a few blocks, […] which can be taken to the museum district (which is a 20-minute walk to the south side of town). All of the staff were incredibly nice and helpful - front desk, concierge, and restaurant. The food selection is modern, and the breakfast buffet is well stocked and delicious. The wifi is very fast with no connectivity issues. The rooms are very clean, with modern bathrooms and amenities. Each room also has a few interesting books on art, which is the theme of the hotel. I highly recommend art'otel for a younger, sophisticated traveler. Read moreGenuine Expedia guest review
"Art Deco Hotel"
We picked this Hotel for their unusual sculptures and their artwork. We were greeted warmly our room was ready and very different. The Hotel was located across from Central station and in walking distance from many museums.Genuine Expedia guest review
"Close to everything"
I think they should accommodate long way travelers earlier if the rooms are readyGenuine Expedia guest review
"Beautiful and modern hotel! Awesome location -"
Great staff. Clean and delicious breakfast- decent gym. Everyone was super attentive to our needs-Genuine Expedia guest review
Hotel is located in a very good location at the center , staff was excellent everything was so cool..Genuine Expedia guest review
"Great hotel in the heart of the city"
Great location,great hotel,extremely clean,excellent guest care and friendly,great and very classy bar and the list can go on and on. At the end of my comment"two thumbs up"Genuine Expedia guest review
I loved the art'otel. Enormous rooms with high ceilings, lots of amenities inside the hotel like free breakfast, speedy wifi, crisps in the minibar, and even a drink in the lounge. Very modern design with interesting art pieces throughout. Well located across the street from Amsterdam Centraal Station. Very pleasant and accommodating staff too. My only […] complaint would be that housekeeping re-folded our already used towels which made it really tough to figure out whose was whose! Read moreGenuine Hotels.com guest review
"Modern hotel in Amsterdam"
I may be old school but this hotel was too modern for me...Genuine Expedia guest review
We were overall very happy with our choice of hotel in Amsterdam. The art'otel is about as convenient as it gets, within meters from the train station. The staff were friendly and helpful from the moment you enter. Our room was comfortable, though may have been trying too much to be 'modern'. Cute little gym and pool. Would have rated a '5' but the […] breakfast was below average, though nice that it was included with the room. While convenient, perhaps not the most pleasant neighborhood to stay in Amsterdam. Read moreGenuine Hotels.com guest review
"Nice hotel and perfect location"
The staff is really nice, the breakfast is excellent, the location is amazing... Easy to go anywhere.Genuine Expedia guest review
"Perfect location & wonderful hotel"
Art'otel was the best location for getting around Amsterdam. We took the train from Paris and exited the station and across the street was our hotel-so no taxi necessary. Whereas usually a hotel located that close to the train is slightly substandard in most European cities, Art'otel was beautifully appointed with helpful staff and rooms that were so […] nice. The tram stops right across from hotel and it was so convenient every day to get around and even to tram back to hotel for a while and then easily leave again. Hotel was walking distance to just about everything. Amsterdam is awesome and Art'otel was the perfect place to stay-great breakfasts and a fun bar too. Read moreGenuine Hotels.com guest review
"The best customer service to be had!"
Perfect location! Train across the street! Shopping, food, entertainment, and everything here at this newly remodeled modern state of the art hotel! No negatives! Customer service cannot be copied, the very best! All activities can be purchased at the hotel. The room was just a little small but who,the heck cares! Free breakfast was a plus too! Very […] good. Atmosphere was welcoming! Could not have made a better choice..would stay here over and over again.. Read moreGenuine Expedia guest review
What a cool hotel, but my room was directly over the bar. The noise did not abate until 2 AM.Genuine Hotels.com guest review
"Loved every minute"
Checked in early [8am] and they had a room available! All of the staff was extremely nice, accommodating and aiming to take care of your need before it presented itself. Great gym facility. Breakfast is included in the rate and top notch - many choices with fresh fruits/veggies and healthy alternatives. The bar really is the place to be at night and […] its nice to be in the center of it all. If you are a sensitive sleeper stay above the 1st floor - it is possible to hear if you strain the noise from below. Would 100% be back. While there visit The Dylan too for drinks - very classy. Read moreGenuine Hotels.com guest review
"Unparalleled service, great location"
As has been previously pointed out, the staff at this property bend over backwards to create a memorable stay. Starting at check-in, the entire experience is personal and comprehensive. A service representative will check you in, give you a brief tour of the property and its amenities, and show you to your room. They pointed out the free snacks in my […] room and explained the espresso machine. There was also a gift and a hand-written note welcoming me to the hotel! There is fresh popcorn and water delivered nightly for a nice treat. One other favorite was the breakfast- it's included in the room rate, and its fantastic. Instead of buffet fare, though, it's a la carte from a fantastic menu. My go-to was poached eggs with tomato and avocado, fresh-squeezed juice, and a double espresso. Again, the wait staff are eager to meet every request. Read moreGenuine Hotels.com guest review
Great location, nice facilities, modern and comfy room, but maid service in the evening was not there.Genuine Hotels.com guest review
We chose this hotel as it was so well situated for transport, and proximity to restaurants, tourist sites etc. The staff were extremely helpful and nothing seemed too much trouble. Very friendly, relaxed atmosphere, with a very comfortable, clean room, plus the library/lounge area helped to make our entire time there enjoyable. The choice of music to […] listen to in the room added to making it both a relaxing and enjoyable stay. The restaurant service and food were as equally as good. Read moreGenuine Hotels.com guest review
My husband and i came to finish our honeymoon at Amsterdam and we chose art'otel. since the beginning they gave us the most professional and kind treatment you can get. They were so nice and welcoming with every thing that we needed. The design of the hotel is absolutely gorgeous, chic and mind blowing. The rooms are very comfortable, clean and beautiful. Breakfast […] is amazing and gives you the atmosphere of a 5 star restaurant. The hotel is located 5 minutes from the grand train station. we would defiantly come back to stay at the hotel to enjoy it a little more. Read moreGenuine Hotels.com guest review
Hi, I went to Amerstdam with my husband for my birthday. The hotel and it's location was great. I would definitely recommend this hotel as the staff are pleasant and very helpful, also we had a great view from our room. It was easy to explore the city from this location. We would stay here again.Genuine Hotels.com guest review
"Great hotel good service."
Stayed as a couple for 2 nights. Arrived late due to delayed flight. Hotel is very conveniently located opposite Centraal station. Staff were welcoming and attentive. On another side though we had requested a room on an upper floor which wasn't given nor was an explanation which would have explained why. It was simply forgotten even though it was specifically […] requested. Toilet leaked and was reported and was fixed by the afternoon when we returned to the room for a rest.overall a good hotel with a great location. Read moreGenuine Hotels.com guest review
Really nice hotel, amazing rooms, good food, good facilities and lovely staff. Would highly recommend and would defintely stay again.Genuine Hotels.com guest review
"Simply The Best"
Simply stunning, your be hard pressed to find anything that offers more for your money. The staff especially make the british hospitality industry look pathetic. Thanks hotels.com. A miserable old git that's hard to please at the best of times.Genuine Hotels.com guest review
Very enjoyable stay during a busy time in Amsterdam. The hotel is located right across Amsterdam Central (so it's easy to get transit to anywhere). Also the food served in 5&33 was exemplary and the service was good. The room was clean and well equipped.Genuine Hotels.com guest review
outstanding in every wayGenuine Hotels.com guest review
"Great presentation, staff, facilities & location"
All great, except emergency alarm went off at 3am with no explanation. And cleaners tried to enter room 2 times on day of checkout which was unnecessary.Genuine Expedia guest review
"Convenient Quality Hotel"
Enjoyed our Amsterdam stay, hotel in a great location for public transport of all types. It is however very a very busy location & despite the double glazed windows can still be noisy at times. Excellent reception & breakfast staff & a fantastic breakfast, however we found the dinner staff to be somewhat disorganized & rushing about, the share plates […] are excellent ... great chefs & kitchen staff. Read moreGenuine Hotels.com guest review
"Close to train station and restaurants"
Hotel is absolutely amazing, so quirky and interesting. Also a very relaxing atmosphere. Staff were helpful and friendly. Breakfast was very nice with a huge selection if choice. Hotel close to train station, restaurants and shops ideal location highly recommend.Genuine Expedia guest review
"best hotel ever"
awesome, best hotel experience of my life - stay in this hotel its perfectGenuine Hotels.com guest review
"Great modern hotel with amazing service"
Amazing service, modern confortable hotel with all you need for a smooth and pleasant stay.Genuine Hotels.com guest review
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